e v i t c e n n o C c i n o T e r ’ We , c i h p a r g e u q i t u o b a . y c n e g a n g i s e d b e w
At Tonic we specialise in brand development, publications, corporate communications, website design and environmental graphics. Since 1998 we have been producing award-winning designs for some of Australia’s largest (and smallest) organisations. Our expertise covers all aspects of production including: design, copywriting, photography, printing, and distribution. Throughout this document you will find examples of creative solutions we’ve designed and developed for some of our clients.
& t n pri
est. 1998
TONIC CONNECTIVE’S SERVICES Copywriting
Photography
Our professional copywriters can tackle your design project with a clear, consistent and unified voice that makes even the most complicated information simple. We can also offer a professional proof reading service at any stage of the project.
Corporate or artistic photography is an artform and we are the experts. We can create a bespoke solution for your annual report that reflects the tone of your organisation and the message you want to communicate.
Design
Production
Our award winning graphic design skills can meet the needs of your organisation with a creative solution that will exceed your expectations. We can work wonders within your existing brand styleguide or develop a completely new design look that delivers the elusive ‘wow factor’.
Our knowledge of embellishments, paper finishes, binding techniques and environmental best practice allows us to take a great print design piece to the next level. We can also design and develop website solutions to help your organisation reach an even wider audience in the online market.
Our award winning graphic designers can meet the needs of your organisation with a creative solution that will exceed your expectations. Our range of services includes:
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PUBLICATIONS
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E-MARKETING INTERACTIVE DIGITAL AND NEW MEDIA
CORPORATE COMMUNICATIONS PHOTOGRAPHY
VIDEOGRAPHY
COPYWRITING AND PROOFING ANYTHING!
Australian Technology Park
Annual Report and Marketing Material: Conceptual Development, Design, Copywriting, Photography, Print and Digital Production
Austra lian Tec hnolog y Park
ANNUA L R E PORT 2013
ClubsNSW
‘Club Life’ Monthly Magazine and Annual Report: Conceptual Development, Design, Copywriting and Photography
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This month...
Club Food: An iDée Fixe?
VOLUME 30 I NUMBER 6
a signature style
strings opening?
No ‘Secret Code’ for Clubs
INTERNAL AUDITS
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improving operations With best practice guidelines
ATM REGULATIONS
Celebra coclubs &ting
PSUM oeS loReU RiGh M t he Re reu
helps create a hit
Remunerating At the top are purse JULY 2013 | VOL.30 | NO. 6
June 2013 | VO L.30 | nO .5
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Year Club s of Mag life azin e
Top
chefs Feature Story
Finan cial R eport s
With truste the annu al of thi d source report be of and s year’s re informa ing the hig sin port i tio finan hly reliab s to c n on C gle most stake cial positio le finan ommuniclubsNSW importa pleaseholders an n, result cial inform ate relev , the prim nt and finan d to pres d other ins of its ope ation ab ant, tran ary purpo spa Walescial report ent their terested rations, aout the As rent, se annu users an sociat nd its of the d o contr al olled f the con Register report, to. The Bo cash flo ion’s entiti solida ed Clu gethe ard of Di ws to al es, fo r the y ted entity bs Assoc r with th rectors a l e a iat , b re ear e nded eing the ion of Ne nnual The Boar As 30 Ju w d of Dire cons olida ne, 2 sociation South ted entit ctors of the for the 013. and i y are prep of the aration responsi ts annu and ble al acco
presenta An finan rdan proc audit invo Standard ce with cial reports tion edur lves perfo Aust es in abou the Indu s and unde ralian rming t the to obtain Acco amounts audit in the untin responsi strial Rela r Section evidence g annu tions 510 al finan and disc proc The audi and mainbility inclu Act 1991 of edur cial repo losures proc tor perfo auditor’s es sele . This taining des esta edur relev rts. The es to rmed blish ant inter mate judg cted depe asse ing asse the rial presenta to the prep nal cont nd on ssment ement, presents respects ss whether rol inclu the arati tion miss repo the finan in all tatem of the risks ding the fairly rts that of the annuon and Austra whether ent of of mate miss lian Acco, in accordan cial repo the tatem are free from al financial view rial making due to fraud financial ce with rt untin ent, whic or error mate h is cons g Stan unde or error report, ; sele whether due rial the audi those risk dards rstan appr cting . In ,a asse opria position, ding of istent with and appl to fraud ssments control tor cons making te acco the entit their iders ying relev untin and cash and of its internal , y’s finan prep g polic reasonabaccountin perfo aration ant to the flows cial satis ies; and, g estim rman entit y’s of the . le in and In facto fair the circu ates that finan In addi ry acco their opin ce were cial repo presenta design ion, kept msta untin are auditor’s tion, the tion nces g reco audi rt in controlle by the appr . opinion responsi independ opria t procedur order to d entit Associati rds ent inclu bility te es on on but ies in ding the annu base is to the circu that are not records during the and its expr d on nature an opin for the purp msta independ their audi al financial ess an year of the nces from of income, sources repo of the ion on the ose of expr , ent audi t. As the mem their inclu rts entit y’s effec and bers essin audi ding nature tor, KPM appointed audit g internal tiveness Australia t in acco and purp; and, reco income also rdance G conducte inclu cont rds of appr ose of auditing n Auditing des evalu rol. An opria with the d expe teness standard Standard polic nditu ating with ies of re. relev s. s of acco used and accountin the relating ant ethic require they These g the al requ to audi comply the Boarunting estim reasonab plan irem t enga and ates lene d of evalu gements ents reasonab perform ating Directors made by ss and , as well the over of the le assu the audi annu t to obta finan al finan rance cial repoall presenta as in whether from tion mate cial reports rt. rial miss are free the tatem ent.
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Our Focus
ClubsNSW aims to deliver a range of effective and responsible services and representa tion that creates an environme nt for long-term susta as well as strengthen inability, conditions for the benefit of those working within the New South Wales industry and the club local communiti es they support. As the New South Wa les club industry’s pea representational body k , ClubsNSW contribute to both state and s national policy direction development for and industry-specific legislation through to alcohol, gambling, taxation, and industri relations, as well as a al ctively lobby across a range of related issue wide s for almost 1,400 mem clubs. In addition, the ber Association provides covering the manageme services nt of an industry code of ethical practice; national assistance and educationamedia relations; member l business services tailored for directors, managers, and staff; services; industry and financial community marketin communications campaigns; industry-sp g and ecific conferences, trade ex hibitions, seminars, a workshops; and, resp nd onsible gambling servic through its leading es ClubSAFE program.
Meet the FinAlis ts FRoM the 2013 cheF’s tABle coMPet ition
Also...
A SeCond ChAn Ce to LeAd our nAtion What does a change in leadership mean for clubs? A Day for Responsible Play gaming machines
did you knoW that
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Mandatory Mandate
mandatory training guidance for club directors & managers
Redfern and Waterloo Authority (2005-2012)
Annual Report: Conceptual Development, Design, Copywriting, Photography, Print and Digital Production
17
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and st 2006 in Augu al of the eleased new e 1 was r omic re lion of lan Stag nd econ 300 mil nment P social a e than $ ties for lt Enviro k for the ted mor t opportuni The Bui amewor y. s genera men hed a fr Redfern-Waterloo mmunit ea. It ha new employ Authority al co o ar establis f the loc -Waterlo creation of mbers o Redfern the ginal me ent and on-Abori investm al and n Aborigin
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of Redfern tion in oral land construc lity. The with the past a municipathe suburb, kers. laimed wor med was proc 5 transfor x of railway Redfern influ in 185 for the s since ay terminus 150 year terraces railw ks and mar main ages 2009 Sydney’s ker’s cott what was small wor into divided
OF COMES NT OUT SIGNIFICA
area n the ge withi Taskforce, of herita o Heritage and at ncement rn-Waterlo retation Plan The enha than the Redfe Interp more Yards through Park with years. igh Rail ology ology over five the Evele alian Techn heritage er alian Techna City el Forst the Austr invested in nt of Austr n for Medi n the Rach opme the sale of $3 millio . The devel ing $123 millio building. ing and ntial site ent Excellence pt plann ling reside Park includ million NICTA establishm enous $47 The conce a 150 dwel used for the of Indig re. for and the Centre Hospital of which were ty Health Cent rn National ) n n Redfe millio muni pany (AHC proceeds rn Com The $53 $10 millio rn Street. ing Com ent Redfe of the l Hous of the lishment Centre in Redfe Aborigina the redevelopmct. tives estab the h The of with ing initia ty Healt Frasers process lwuy proje Working able hous ement with Communi ence the n as the Pemu afford on gy. to comm ing Agre ent of Strate er Carlt , know Hous ing lishm form Block Hous The estab the Affordable of the nt of the dable agreement ing an Affor developme endale. The housing includ ent of from the in Chipp n in affordable Railway Developm site igh Property able Evele afford Breweries d $32 millio of the sion of on Plan. United rate aroun the provi Preparations Interpretati o Area. will gene will fund rn-Waterlo Workshop which the Redfe funds future within for the housing ept Plan s site. a Conc Eveleigh Guideline val of n) and Design The appro nt of the North ($25 millio ntial and Urban re rn RSL rn Cent Centre developme reside Redfe Redfe n) for Redfern ing and ent of of the draft elopm ($35 millionts are ongo exhibition in 2010, the y. car park The redev ing the endorsed elines Street developme respectivel Follow re, sed and n Guid Gibbons use. These and 2014 n Desig were finali and Infrastructu re ercial 2012 Urba nt in comm onme tructu guidelines Planning completed for design on Infras Built Envir Housing will be Draft Minister the Premier with by the ing nt of the ltation ard MP. NSW assist opme consu Hazz ter ing Brad Minis The devel 2 (BEP 2) in al of Hous the Hon. ble for NSW, Plan Stage ort the renew o area. are availa opolitan supp rn-Waterlo ey Metr guidelines NSW to the Redfe The draft from the Sydn ite. sites in load ority webs down ent Auth lopm Deve
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Redfern-Waterloo Authority
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WELCOMING
The Redfern-Waterlo o Authority was part of an exciting initiative in 2011 to relaunch Redfern and the surroun ding of Waterloo, Darlingt areas on and Eveleigh as a great place for business and recreation.
“There are many fantastic initiatives in Redfern that we’re very proud of. A lot of people start out with one perception of what Redfern is all about and find it drastically different when they come here.” Roy Wakelin-King AM, CEO Redfern-Waterloo Authority
The new brand was launched at the iconic Return to Redfern event The distinct smile-shapedon 5 February 2011. logo was painted the grounds for onto the match which saw South Sydney Rabbitohs take on the Newtown Jets.
The logo captures the “welcoming spirit” of the region and was created to change the perception and surrounding of Redfern areas by encouraging become community locals to ambassadors, attracting new people to the area and promoting the many business opportunities on offer. The brand is also designed to increase the profile of Redfern’s vibrant cultural precincts such as the Excellence, Redfern National Centre for Indigenous Park and Oval, Market, Australian Eveleigh Technology Park, along with the CarriageWorks area’s retro furniture stores, great mix of shops, galleries, cafes and restaurants. The new brand was an initiative of the Roll Up Redfern Group which consists of the Redfern-Waterloo Authority, City of Sydney, South Sydney Business Chamber (formerly Redfern Waterloo Chamber of Commerce), REDWatch and the South Sydney Rabbitohs.
Connect online To help promote the positive developments in Redfern, there are social networking sites available at: facebook.com/redfernwa terloo twitter.com/redfern
1 201An0nu.1al Report
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She 25 years to the provid munity wca his curre Abori g cultu entatio the dev ney ple nd Regnal of revitalisatio of Patricia age mate stle /Ne a stron er. establ ed critical Langua ular with Coast in the gin langu had the n pro elopm mann otion ion wca partic only ded Ray al Lan in ge For ishm al cre prom Lan the South ent stle The ed not cess. at recor understanding today gua ent informa but the NSW ation of gua NSW looks Coast ly involv he does of the ge Pro tion ums ge Ne active Min language NSW South Abo ra’ which gh a culturally During nt from isterial Governm riginal a unified CALCD relating Dhurga gram sts onme tapes the Keep throu on the Envir of the to re age The 201 e Taskfo ent est Langua and neg refo in Sch cultu and langu ret them Offic 2 foru otia me with interp in the rce ablishe ms effo cus act ges coordin Aboriginal the from the she has ools ted the NS Edu on stencies have provided explains. also rts opp net wo ated ions cation par tne W AEC is on leave S) where Ray allowe ortu of con in ‘Clo to bet Aboriginal d a into “The consi selves rk. G Inc ring currently coo Ray Patricia tapes” nity is and (NPW sing them this d the ding and rdin ter sup ers age Affa par ticip to pro de Trainin with the . rstan rpret new the 201 sultatio AEC speak tor. Aboriginal irs Langua ating and Herit over a deca 2 por vid G Inc ns we Gap’. to reinte era and unde g ants of the of Direc ya d for expres across ge pro and sup Directo Aboriginal inator . is on ensurin e input re hel A num t evidence Sch knowledge CALCD Board worke NS the Moru ool grams por ting rate in g the the ginal Coord Unit at cultural . as a to lea sed the W where d during ber righ closely s. The Abo the Abori and Training advice With his in TAFE NSW rn the nee t trac NSW our qualit y ute of with NSW AEC NSW Pub riginal rs of le k. who ir lan d for Abo people Education provides rra Instit The the the Maste gua G Inc cur lic ggirr peop n ey cre us Illawa led in ge and riginal Langua rently AETD at Sydn . has Camp Gumbayn perso Nests ation ntly enrol Education of the wo culture people of Abo ge Pro deliver and sch the Chair e 201 er is curre Elder Ken is allow will be an Abo ools, rked age and 2, gra Patricia . experienc Ken Walk is a respected Centre piloted riginal . Uncle s Langu much access to ensure m in Lan been Culture Ken of NSW self-de Aborigi ginal their riginal Indigenou She will bring in 201 guage Coast Uncle nal Abo Ken has age and build ing pro oting Abori board. North ce rsity. riginal school aspirat termine commu 3 to gra D of prom Unive ginal Langu resides. Uncle maintenan from the learne in ledge non strong cul ms tha nities their ions, the CALC n and rbay Abori where he and -Aborig has t ow and know heritage to wo to rs lisatio tura of Muur not our ars and l fou allow the are inal and Nambucca ation, revita in isol rk more n needs te. 25ye info re in uni childre ndation m to cultu rma que g institu based for over the reclam age tion ation ens collabora and and app ed in language rbay as a leadin The and rop ancien n learn s while juri Elder own langu involv NS resour uring rele tively baynggirr Muur Snr in the riately. ming his t cul about cted Wirad Stan ledge for the W AEC the Gum evolution of Grant reclai ces respe The know of van ture in latt e G Uncle Stan this12 are a well the com er hal NSW . NSW. langua distribu will be sha t experienc D access to PHO Stan is mu 25 years overseen ey. area of TO: respon Uncle ge fun ting of langua nity me f of 201 AECG sta red journ14 extensive s the CALC for over re Red Riverina Ken’s fern school sible language ding ge nes etings 2 facilita rted allow tirelessly ensu Uncle from the ing to com their (Pro rbay le in in work s Muur to disc ting vide munity ts wo 201 unities juri peop d by 3. to acces has been through comm though uld ope uss how City with Wirad s are able other . of Syd unitie working to assist to come ts on rate and comm ney rations the Archive gat that their age for gene con al in s) cep her instrument t. their langu been nary and 3
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ANNUAL REPORT
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FUNCTIONS AND STRUCTUR
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t plays a vital role Inc. Secretaria The NSW AECG organisation. all levels of our in supporting to sixteen staff 2011, from six t has grown in The Secretaria based at the Stanmore is eleven staff members. There across NSW. in satellite locations office and five couple of years over the past Inc. has grown rs to provide The NSW AECG and endeavou t has expanded network. and the Secretaria NSW AECG Inc. service to the a professional
NSW AECG Inc.
Secretariat Structu
Country The Conn ecting to an inten Country sive profe program program ssional Participan developm is for ts in the ent consisting Principals and program teachers of two reported: › Enha componen nced unde ➢An inten ts: rstanding sive 3-da of Abor igina immersio y cultural n communiti l culture, Local and/ program facili es and tated › Confi history or Regio dence nal AECG by ’s: and ➢A follow with Abor in engaging up 2 –day iginal stude delivered parents work shop nts, by the and communiti Departme of Educ › Enha es ation ncing awar nt which aims and Commun eness of respect ities and for the to deve practical role lop the of Abor implicatio iginal supp and skills ns › Deve ort staff In 2012 loping Local and/ relationsh more comfortab AECG’s ips with le facilitated or Regional parents Aborigina schools programs and comm l and to 102 › Facili unity governme included staff tating from both nt and community access to Abor Independ iginal ent scho and agen organisations ols. cy netw › Abilit orks y to imple ment appropria te pedagogic curriculum and al pract › New ices approach es to curri › New culum approach es to peda gogy The Conn ecting to program Country has been will conti refunded nue and 2013. Many to be rolled out in parti cipants program in the acknowle of the best dged is was one profe ssional activities learning they had experienc ed.
GROWN OVER THE NSW AECG INC. HAS AND THE THE PAST COUPLE OF YEARS D AND SECRETARIAT HAS EXPANDE A PROFESSIONAL ENDEAVOURS TO PROVIDE INC. NETWORK. SERVICE TO THE NSW AECG
many paRTIcI iN ThE pROgRaPaNTS AckNOwlEd m waS OnE Of gEd iS bEST PROfES ThE lEaRNiNg SIONal AcTiviTIES ThE had ExpERIENCEy d.
re 2011
President
12
Executive Assistant
Office Manage
r
Manager PaCE
Administration Officer Administration Officer Administration Officer
Executive Officer
Manager Projects
Project Officer
Project Officer
Project Officer
Policy Officer
Project Officer
13
Project Officer
Project Officer
9 Project Officer
NEW SOUTH WALES 8
AECG INCORPORATED
Delta Electricity
Annual Report, Branding and Corporate Communications: Conceptual Development, Design, Photography, Print and Digital Production Annual and Sustainability
Profile
Year in Review
Key Performance Indicators
Sustainability
Business Performance
5 Year in Review
2
Key Performa nce Indicators
Sustainability
Year in Review Embracing chan ge for the future was the key them Delta Electricity e for during 2011/12. In keeping with theme, we are this proud to introd uce our first comb Annual and Susta ined Delta inability Report. The new integrated report reflects our commitmen t to susta inability across all aspects of our operations – from delivering a reliab electricity supp le ly through to effec tively sustaining environment, our our communities, our people and our business.
Business Performance
Environmental Performance
Energy reform Energy reform continued at both a nationa and state level l during the year, with unprecedented public discuss ion and media debate on energy pricing, regulation, carbon emissio ns and asset ownership. In April 2011 the Special Commis sion of Inquiry into Electric ity Transactions began
Regulated Electricity Tariff Domestic tariff ($/MWh)
$150 $100 $50 $0 2006/07
2008/09
2007/08
2009/10
Network/Other
Deemed Wholesale Cost # Typical Sydney domestic
Each year Delta Electricity commissions an independent with our customer satisfaction survey electricity generation customers.
5
Delta’s customers are wholesale customers including retailers, with Gentailers (hybrid companies direct generation and retail arms) and Delta’s load customers from industry. because customer base has changed customer of the Gentrader. The overall is the satisfaction figure of 98.4% level and highest customer satisfaction higher than our best rated competitors since our surveys started in 2006.
Delta has minimised our exposure ts under the Gentrader requiremen and by ensuring reliability of plant optimising our use of the planned
The issues for which satisfaction for Delta were particularly high were: (compared to other generators) - Availability and pro-activeness of account executives, flexibility
maintenance and availability margins under the contract.
in structuring products; - Reliability, trustworthiness, confidentiality of dealings, knowledge, professionalism;
and
business - Understanding a customer’s and its risk management processes. Geoff Merrick, Senior Plant
Owner Cooling Water Systems
Financial asses sment
11 2010 - 20RT REPO – Western region
2011/12
Annual and Sustainability Report
AL ESSENTI RELIABLE ENERGY
E FOR LIF Embracing
-6557 ISSN 1327
2012/13
Actual Wholesale Cost (spot)
Customer Satisfaction Survey
Government On 1 March 2011 the NSW to the rights Annual the and Sustainability sold to TRUenergy in ourReport 2011/12 capacity and output generated and Western region by the Mt Piper
Apprentices
2011/12
2010/11
customer
includes the impact For the 2011/1 of $49.8 million 2 financial year, in impairment losses Delta achieved an operatin and inventor y g profit before write downs associa tax of $39.4 ted with Central million – an improve Coast operations and ment of 43% compar the closure of ed to the 2011/1 Munmorah Power Station, 2 Statement of offset by fair Corporate Intent value gains of $62.9 million budget. on financial instrum During the year ents. With our Western power recent announ cements of change stations operated under to the carbon s the Generation floor price and Trading (Gentrader) Agreem the link to the internat ents with TRUene ional pricing of while our Central rgy, carbon, Delta’s assessm Coast power ents of asset stations operated in the impairment may need to be National Electric revised ity Market. an improved valuatio and may lead to Beyond the operatin n in future years. g result, the Statement of During 2011/1 Comprehensive 2 labour related Income costs were impacted by accoun ting adjustments
ANNUAL
#
$200
Gentrader agreements
Delta Under the Gentrader agreements, to successfully established protocols TRUenergy’s protect the confidentiality of Marketing commercial information. Delta’s cent each year, people, systems and followed by a group – including transitio to a floating carbon n from the processes – were ring-fenced price emissio trading linkedour Gentraderwith Thens activities of to the internatgroup. ional market. Delta’s liability with our Western fromdeals Marketing group our Central Coast operations is same as any competitor the mately approxi power stations 6 million tonnes of CO per views their operations andUnder annum. 2 market in the the Gentrad Agreements, er by AEMO. Given published via the dataTRUene rgy is respons in ible for any carbon is a major retailer that TRUenergy tax liability resulting from also Delta’s market, Marketing group the Westernthe operatio ns at Mt Piperwith and maintains relationship Wallerawang a customer Power Stations works . Delta its wholesale trading team. closely with TRUenergy to implement
Index
$250
During 2011/12 Delta Electricity carbon successfully implemented new well reporting systems and processes of the ahead of the implementation to ensure Carbon Tax on 1 July 2012, Energy Act . compliance with the Clean to carbon transition orderly There was an on 1 July pricing in the electricity market offer prices 2012 and generator dispatch to reflect were increased, as expected, production. the higher marginal cost of
Wallerawang Power Stations.
Report 2011/12
13
GRI Appendices
Financial Reports
$300
Carbon tax readiness
generation commanded an increasing structural share of the NEM energy in 2011/12. During 2011/12 a number of on the changes impactedFinancia and legislative Governance l the financial year, the lower wholesale During in Australia. GRI Reports electricity generation sector pushed the market Appendic and contract es spot prices in the market, Index stands in Reduced demand, oversupply below a sustainable level, which introduction the effect of renewables, the electricity contrast to the increase in retail economy slowing a and tax carbon the of tariffs which have increased substantially and have all contributed to challenges of network costs, green scheme result a as increased complexity in the sector. At the initiatives and the carbon tax. and, in Octobe r 2011, the Tamber of the electricity market in was released. Market lin Report commencement impose serious Electricity The report National a recommended was receiving financia in 1996, Delta l NSW conseq that the NSW uences on our shareho Governm (NEM) Marketent of $43.87/MWh. offerenergy priceand National contractlders the regulated the taxpayers State’s Electricity electricity generat to decrease NSW, and discrimi average spotof ors for sale or peak demand continued nates against and year the NSW wholesale Last long-ter publicly m lease. In May owned black further the same 2012 2011/12, placing coal generat Over throughout legislation price was $29.67/MWh. to sell the State’s ors by granting zero prices. compensation. rate for domestic on market pressureelectric ity generat downward Due to compet tariffs ors period, the regulated was passed ition from in the was around lower emissio NEM NSW in the Parliam demand $278.70/MWh to Energy n technol ent, $87.50/MWh the sale structur rose from ogies, unlikely thewith e andcompared that Delta will in inflation. it is strategy totobe 2% lower in 2011/12 be able to pass develop – well above increases ed duringNSW, our energy on entire wholesale carbon cost and previous year. In the latter half of 2012. this industry theimpost the structure of will In 2011/12 Inwas than 3%. Peak demands reduce dividend latedown 2011 by s to the people themore Australian Governm the three ent passed also continued to evolve with of NSW. were also lower in 2011/12 NEM in the the From Clean 1 July 2012 Delta Energy Future summer also serving as in the NEM the Packag retailers with will which major 2010/11, pay to e included the carbon $23 per compared tonne for CO the market. tax legislati lower. generators 2 emissio ns, with ainfixed Delta the three largest close to 4000MW on. demand Electric peak carbon ity comple price generators ted for major of rising a detailed number years evaluation of In addition, a three 2.5 per fired generation its impacts coal and retail While traditional and gas actively for an in the NEM established subsidiary urgent the dominant electricitycalled source and overhaul will remainreview of the legislation. The carbon tax scheme will
required for employe e entitlement provisions. A sharp fall in bond rates during the year increas ed these costs by over $4 million and significantly contribu ted to an actuaria l loss of $150 million for defined benefit superannuation liabilities. In May 2012 the National Tax Equivalent Regime rules were amende d, resulting in NSW Treasur y removing Delta’s Western operations from our tax balance s from 1 July 2011. Delta Electricity’s current balances and tax payments are now calculated solely on Delta’s Central Coast operations.
Governance
Operator The Australian Energy Market to return to the (AEMO) is expecting growth of underlying NEM in 2013/14 on the back demand economic activity. However, while strongly for electricity is expected to grow with in Queensland in the medium-term there are new liquefied natural gas facilities, in the currently no signs of market growth 2012 AEMO’s to According other regions. NSW Electricity Statement of Opportunities, 2021/22 based will remain oversupplied until scenario. on a medium energy growth
for the foreseeable future, renewable
CHALLEnGES
Social Performance
Social Performance
businesses, resulting in the smaller higher stand-alone generators facing revenue risks in securing longer-term certainty from the contract market.
Business Performance Profile
Environmental Performance
change for the futur
e
n ogo
o
ame of
st as
Version 1: Colour Logo
ogo.
Version 2: Black Logo
Version 3: Reversed Logo Please note, the outer blue square indicates a section of background and does not form part of the logo.
Department of Human Services – Housing NSW Style Guide
5
Housing NSW
Annual Report and Marketing Material: Conceptual Development, Design, Copywriting, Photography and Print
2010 Annual ReportAwards
I’m reluctant to give Tonic Connective a testimonial as they are one of my best kept secrets! They are creative, responsive, knowledgeable and not afraid of a challenge. The team did a fantastic job in designing the department’s first annual report last year. Not only did they deliver a great product to deadline, they also went the extra mile in giving us excellent design advice throughout the whole process. Michelle Jeuken, Executive Director Corporate Information Department of Human Services
Department of Human Services NSW
Annual report, Branding and Web Design Conceptual Development, Design, Print and Digital Production
Human Services
ec ture 2013 cape A rchit s L and ear Studio Y F inal nt vironme Wales Built EnNew South lty of Facu iversity of The Un u.au sw.ed 99 be.un 47 85 1 2 93 Online u.au e +6 @unsw.ed on Ph fbe Email
Built Neve
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Envir
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Sti ll
e genc Emer
University of New South Wales
Branding, Annual Report, Annual Publications and Marketing Material: Conceptual Development, Design, Copywriting, Photography, Print and Digital Production
When I was looking for a business to design our Faculty marketing collateral, it just wasn’t about how well their portfolio looked, or who were their clients, it was also how well that they could ‘get us’, follow the brief and then provide creative solutions to our problems. The decision to engage with Tonic was simple, they’re professional, creative, get the job done in time and within budget, and can understand the pressures that are placed on most of us marketing people. If you’re looking for a creative agency to assist you achieve your business goals, then look no further, I can highly recommend them. Oh and just one last thing, you know their dedicated when you receive emails at 1.00am on a Sunday morning telling you everything is A OK and on track – you just gotta love that!
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Fran Hannan Manager, Enterprise & Engagement Unit Faculty of Built Environment University of New South Wales
JOIN WEEKUS FOR TW AND E S OF EVE O AT TH XHIBITIONNTS MULT E LARGES S EXHIBIDISCIPLIN T KIND ITION OF ITARY IN AU STRA S We’ve LIA. celeb come toget ra
and sh te our stu her to the ci ow you ou dents’ work ties o f the fur vision for ture.
Never
Stand
Still
Each da from tal y will bring much ks and deba something m ne light up ore. Stay af tes, student w to see or the be with 3D dig ter dark an exhibitions do, d see st of de ital pr the un and oje sign, ivers culture ctions th If you wa and tec at celeb ity have a nt to be a rate hnolo part passion gy. for arch of the chan Come gin itectu an re and g face of Built En d enjoy th Sy desig e show vironm n, this dney and an en is for d t and th dis Archite you. e rang cover mor e of de e Mana ctural Stud ge ies, Ar grees about the Archite ment and we of chitectu fer. Prop cture, Landsc erty, Indusral Computin ape Ar tri g, chitectu al Design, Construct Int ion re and er Plannin ior g.
UNS W Gr a d u B u i l t E n v i r o a t i on E x h i b i nm e n t t i on
Built En
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South Sydney Rabbitohs
Branding, Logo Development, Annual Report, Marketing Material, Environmental Graphics, Publications and Advertising: Conceptual Development, Design, Copywriting, Photography and Print
The South Sydney Rabbitohs have been working with Tonic since 2006 on a range of one-off and seasonal design projects. These range from high quality publications, large format signage, logo design and web-graphics to name a few. Their project management and client servicing has been excellent throughout my experience working with them over the past 8 years. They are creative and delivery driven in balanced parts. Tony and his team are committed to getting the job done, even if it requires going above and beyond, and that is a rare quality to find.
John Richardson Chief Commercial Officer, South Sydney Rabbitohs
Contact our design experts today What makes Tonic Connective unique is our refreshing attitude, our passion for exceptional design that works, and the enthusiasm with which we embrace your brand. Backed by a team of experienced professionals and a procedural methodology that has been proven over time, we apply a considered, strategic approach to our creative processes. Just ask one of our satisfied clients: –– The University of New South Wales –– South Sydney Rabbitohs –– Australian Technology Park –– Department of Family and Community Services –– Sydney Metropolitan Development Corporation –– ClubsNSW –– Delta Electricity
–– NSW AECG Inc –– Chubb –– Housing NSW –– NSW Fire Brigades –– Burwood Council –– Western Sydney Parklands Trust –– NSW Aboriginal Legal Service
94 McEvoy Street, Alexandria NSW 2015 +61 2 9698 5510 contact@tonicconnective.com www.tonicconnective.com