INTERNAL SERVICE FUNDS

FUND: Technology Management Fund

2022 ACCOMPLISHMENTS

Promote a Safe and Healthy Community

• Upgraded the police computer aided dispatch (CAD) system for emergency calls and the record management system (RMS); moved hosting to more secure operating systems

• Implemented multifactor authentication throughout the Town to reduce our exposure to phishing and hacking attempts

Innovate with Collaborative Governance

• Replaced 25% of Town laptop and workstation fleet using streamlined process that saved 55% of the normal replacement time

• Deployed new copier fleet to improve internal and external connections

2023 Goals

Promote a Safe and Healthy Community

• Complete a network master plan and build road maps to implement a network that meets growing security requirements

• Evaluate moving workloads to the cloud to replace end-of-life hardware clusters

Innovate with Collaborative Governance

• Replace legacy phone system with a more efficient unified communication hosted phone solution