T H ANK YO U I just want to say a big thank you to the lovely group of Retail trade customers who joined us recently for the two Focus Groups we ran. We really enjoyed meeting you / seeing some familiar friends again, to hear how you’ve been getting on and to get your feedback about various aspects of Traidcraft. We always welcome the opportunity to meet with our customers, and learn more about your interests and requirements.
e h t r o f s k n a Th Feedback!
e zoom much for th ry e v u o y k “Than d it very rday, I foun te s e y g n ti e me with the and better informative olved.” retailers inv
“Thank you so muc h for yesterday, always good to he ar what other retailers say.” and good “It was really interesting people to 'meet' a few different be from other shops. I would um. I happy to join another for t you was interested to hear tha again on are going to be focussing s which producers and their storie is really important.” 8
traidcraftshop.co.uk
We know this past 12 months have been particularly difficult for shops and the Retail industry; we are so grateful for all that you have done to keep buying from Traidcraft and for all that you do to spread the important messages of fair trade within your communities. If any other trade customers are interested in joining us for the next focus group gathering, please do get in touch. The more the merrier!
Jude
“Thank you for th e retail Zoom mee ting on Wednesday. We en joyed it. The catalo gue is great and to have the extra informat ion is good. When we ar e open our custom ers do ask sometimes ab out where things come from or want to kn ow a story behind the product. With the gifts, we label whe re they come from if we ha ve the informatio n.”
YOU SPOKE,
We Listened
In one of the sessions, we asked you about what you’d find useful from us going forward. Many of you suggested more point-of-sale materials. Well, we do aim to please… so we are happy to let you know that our team are currently working on postcard-sized resources for you to download and print out, then display next to products/give our in your shops. These will include information about producers and item specific USPs. Watch this space!
