31 MARCH 2018 ISSUE 438
Your Mountain Escape awaits at Anantara Al Jabal Al Akhdar Resort.
31 MARCH 2018 ISSUE 438
06 GENERAL
Egypt’s Sands Reveal Previously Undiscovered Ancient Cemetery
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SAUDIA AND KOREAN AIR RESUME CODESHARE SERVICES
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QATAR INTERNATIONAL BOAT SHOW CONCLUDES
MARKET UPDATE
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TRAVEL TRADE PUBLICATIONS
AIR ARABIA TO DISTRIBUTE 10 PERCENT CASH DIVIDEND
MANAGING EDITOR Mary Kammitsi mary@traveltradeweekly.travel
Air Arabia shareholders approved the distribution of a 10 percent cash dividend for the financial year of 2017 at the company’s Annual General Meeting (AGM).
EDITOR Mario Hajiloizis PRESS Efi Rousi Maria Angelica Constantinou Athena Karsera Yiazou CONTRIBUTOR Dominique Christou DESIGN & LAYOUT Elena Stylianou WEB & BUSINESS DEVELOPMENT MANAGER Savvas Kammitsis DIRECTORS Andreas Constantinides Mary Kammitsi HEADQUARTERS T.T.W. Travel Trade Weekly LTD P.O. Box 25255, Nicosia 1308 Cyprus Tel: +357 22 021607, Fax: +357 22 103670 WEBSITE www.traveltradeweekly.travel EMAILS info@traveltradeweekly.travel sales@traveltradeweekly.travel editorial@traveltradeweekly.travel
Air Arabia’s senior management and shareholders approved the cash dividend
WORLDWIDE REPRESENTATIVES Representative for North, South & Central America, and the Caribbean: Neil Strickland GlobeTM Tel: +19542969515, neil@globetm.com Representative for Indian subcontinent: Faredoon Kuka RMA Media Tel: +912229253735, kuka@rmamedia.com
Representative for UK & Ireland and Scandinavia: David Simpson Simpson Media Tel: +447900885456, david@simpson-media.com
MENA EXCHANGE RATES
as of 30.3.2018
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COUNTRY
CURRENCY USD1=
Bahrain (BHD)
Dinar
0.38
Jordan (JOD)
Dinar
0.71
Oman (OMR)
Rial
0.39
Qatar (QAR)
Rial
3.64
Saudi Arabia (SAR)
Riyal
3.75
UAE (AED)
Dirham
3.67
Algeria (DZD)
Dinar
114.03
Egypt (EGP)
Pound
17.62
Iran (IRR)
Rial
37,687.88
Iraq (IQD)
Dinar
1,190.20
Kuwait (KWD)
Dinar
0.30
Lebanon (LBP)
Pound
1,512.26
Libya (LYD)
Dinar
1.32
Morocco (MAD)
Dirham
9.21
Syria (SYP)
Pound
515.23
Tunisia (TND)
Dinar
2.40
Yemen (YER)
Rial
249.95
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he dividend, which is equivalent to 10 fils per share, mirrors another year of sound financial performance for the award-winning low-cost carrier. The recommendation of the board of directors follows the airline’s strong financial performance during 2017, which recorded a net profit of AED662 million (USD180.2 million), an increase of 30 percent compared to 2016. Sheikh Abdullah Bin Mohammed Al Thani, chairman, Air Arabia, noted, “We are pleased with the performance of the company which is reflected with the increase of dividends to our shareholders as compared to 2016.” Air Arabia added 21 new routes to its global network throughout 2017 from its five operating hub within the UAE, Morocco, Egypt and Jordan. The carrier also took delivery of four new aircraft and ended the year with a fleet of 50 Airbus A320 aircraft operating to 145 routes.
FLYDUBAI REPORTS A SUCCESSFUL 2017 flydubai has announced its full year results for 2017, reporting that company total revenue reached AED5.5 billion (USD1.5 billion) compared to AED5 billion (USD1.37 billion) in 2017; a 9.2 percent increase compared to the same period reported during the previous year.
I flydubai has announced 10 new routes for this year which will start operations during the first six months
n 2017, the low-cost airline carried 10.9 million passengers, a record number for the airline with passenger numbers growing by 5.5 percent compared to 2016. Finally, up to 295 aircraft are on order, meaning flydubai is among the world’s top 10 airlines based on order backlog. H. H. Sheikh Ahmed bin Saeed Al Maktoum, chairman, flydubai, said, “The results announced demonstrate the key role that flydubai continues to play in the development of trade and tourism in the UAE.”
31 MARCH 2018
TECHNOLOGY
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Travelport facilitates travel commerce by connecting providers with buyers via a B2B platform
Travelport Launch Senior Secured Notes Offering Travelport Worldwide Limited announced that its subsidiary, Travelport Corporate Finance PLC, has launched USD650 million offering in aggregate principal amount of Senior Secured Notes due 2026.
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ravelport expects to use the proceeds from the offering of the Senior Secured Notes, together with borrowings under its proposed new senior secured credit agreement, to repay borrowings under its existing credit agreement in full and pay fees and expenses related to the offering. The Senior Secured Notes will be guaranteed fully and unconditionally on a senior secured basis by Travelport Limited, the Issuer's immediate parent entity, and certain of Travelport Limited's existing and future wholly-owned subsidiaries that also guarantee the New Senior Secured Credit Facilities. The Senior Secured Notes will be offered to persons reasonably believed to be qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933.
GlobalData Unveils Latest Travel Tech Trends
Saudia Arabian Airlines Add WhatsApp Communication Service
EAN Reveals New Rapid API Solution
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lobalData, a data and analytics company, has released a report titled, Technology Trends in Travel & Tourism, which identifies new technology trends the travel and tourism industry should expect for this year. Among them are augmented and virtual reality (AR and VR) technologies that are being used for content marketing or enhancing the customer experience, such as letting them view airline cabins prior to booking tickets. Additionally, artificial intelligence is helping the industry across three major categories; machine learning, chatbots and robots. Operations which usually require human intervention and a lot of time to learn new skills, can be automated, speeding up processes, improving quality and performance, and decreasing costs. Another trend identified is called, Internet of Things, which is used to reduce anxiety and stress levels associated with lost bags as passengers track their baggage via a link found on their mobile boarding pass. 31 MARCH 2018
audi Arabian Airlines (Saudia) has added an official WhatsApp communication line allowing guests to message their inquiries and requests using the following number: +966-540-000-005. Guests have been using the service to communicate with the airline since the beginning of January. The airline welcomes guests to use the WhatsApp service line to make ask any questions, file a complaint, submit suggestions, and make AlFursan service requests, for the airline’s loyalty programme members. The new WhatsApp service is an extension to Saudia’s sales and call centre, and was developed with the aim to provide an added convenience for the airline’s passengers. To date, more than 10,000 cases have been handled through the WhatsApp channel with an average response to queries time of 10 minutes or less, according to Saudia.
Passengers wanting to communicate with Saudia via WhatsApp can do so from 08:00 to 23:59
xpedia Affiliate Network (EAN) has unveiled a new API solution titled, EAN Rapid. The new solution aims to allow EAN’s partners to provide greater choice to their customers and is additionally built to adapt to evolving partner business needs and growth targets. EAN Rapid has been designed to give partners faster access to competitive rates and availabilities from more than 400,000 accommodations across the globe. The new solution offers 35 different accommodation options to choose from, including; hotels, resorts, B&Bs, ryokans, riads, treehouses and houseboats, giving travellers access to multiple experiences across more than 25,000 destinations around the world. The platform’s new format enables the different property types to be visible to partners, allowing them to prioritise.
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WEEKLY NEWS
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This year represented Nakheel’s third consecutive year participating at MIPIM
Nakheel Presents New Real Estate Projects at MIPIM Dubai-based property developer, Nakheel, presented its new range of real estate investment opportunities, collectively worth more than USD2.5 billion, at MIPIM.
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he Cannes, France-based real estate exhibition, conference and networking event, which took place on March 13 – 16, provided an opportunity for Nakheel to encourage more international investors to become part of Dubai’s growing real estate sector. New investment opportunities include residential units, offering rental yields of up to nine percent, and land plots for commercial, residential or hotel development. The company currently has nearly USD14 billion worth of projects under construction or development. Speaking at MIPIM, Sanjay Manchanda, CEO, Nakheel, said, “Our large and diverse range of existing and upcoming projects is pivotal to further enhancing Dubai’s position as global hub for living, trade, tourism, leisure and investment.”
Al Zorah and GEMS Education to Develop a New School for Ajman
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l Zorah, a premier mixed-use coastal living development, signed an agreement with the region’s leading K-12 education provider, GEMS Education, to develop a school within the Ajman-based project. With the world-class educational institution’s introduction, Al Zorah will further enhance its appeal to families. Located along the emirate’s coastline,
The Dubai Mall’s Expanded Fashion Avenue Opens
Al Zorah offers many opportunities for experiential learning aimed to promote children’s wellbeing and wholesome physical development. “Al Zorah is specifically designed with families in mind and its relaxed, luxurious outdoor lifestyle is planned to appeal to any buyer in search of a sophisticated seaside community,” commented Imad Dana, CEO, Al Zorah Development Company. Luxury retailers have made their Middle East debut at The Dubai Mall’s Fashion Avenue
T Al Zorah is aiming to appeal more to families following the GEMS agreement
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he Dubai Mall’s expansion of its Fashion Avenue is complete and the venue ready to welcome shoppers to more than 150 luxury brands. A recent announcement from The Dubai Mall noted that a wide variety of exclusive concepts by leading international luxury retailers were available at their flagship outlets, with many also making their Middle East debut. Architecture at the Avenue now compliments a sophisticated collection of artworks from around the world. The section’s expansion is part of larger development currently underway at The Dubai Mall, paving the way for the shopping venue to welcome over 100 million visitors. The Mall also features Dubai Aquarium & Underwater Zoo, KidZania, Reel Cinemas and Dubai Ice Rink. 31 MARCH 2018
WEEKLY NEWS
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Dubai Among Top FDI Real Estate Destinations – JLL
Ajman set for German Market Increase After ITB Berlin Attendance
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LL, a real estate and investment management specialist and Fortune 500 firm, has placed Dubai among the world's top destinations for real estate market foreign direct investment (FDI). A report by JLL titled, World Cities: Mapping the Pathways to Success, also stated Dubai epitomises the hybrid city. Named the Middle East’s most transparent real estate market within JLL's 2016 Global Real Estate Transparency Index, Dubai has been termed a hybrid city due to initiatives to improve transparency and a transformation in the quality of its commercial real estate market. According to JLL, hybrid cities are defined as medium-sized and competing among specialised markets.
Dubai has witnessed high levels of foreign investor activity
31 MARCH 2018
jman Tourism Development Department (ATDD) announced that its attendance at this year’s ITB Berlin travel trade show was a success. Throughout the event, ATDD held many meetings with leading industry stakeholders as part of its strategic objectives to highlight Ajman as a unique tourist and investment destination. “Exhibitions such as ITB Berlin continue to present strong opportunities for us to promote Ajman amongst industry partners from Germany and around the world,” commented H.E. Saleh Al Geziry, director general, ATDD. Germany represents a key target market for Ajman, with more than 9,586 Germans visiting the emirate
during 2017. ATDD reported a 27 percent guest nights increase, up 63,365 (2017) compared to 49,885 (2016), for this particular market segment, as well as length of stay increases, up 6.6 nights from 4.6 nights.
ITB Berlin helped ATDD to build strategic partnerships with the German travel market
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WEEKLY NEWS
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Archaeologists will need at least five years to uncover the necropolis’ secrets
Egypt’s Sands Reveal Previously Undiscovered Ancient Cemetery EGYPT’S MINISTRY OF ANTIQUITIES RECENTLY ANNOUNCED THAT AN ANCIENT CEMETERY WAS DISCOVERED NEAR THE CITY OF MINYA, SOUTH OF CAIRO, WITHIN AN AREA KNOWN TO HOUSE ANCIENT CATACOMBS FROM THE PHARAONIC LATE PERIOD AND PTOLEMAIC DYNASTY.
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rcheologists found tombs belonging to priests of Thoth, the ancient god of the moon and wisdom. One particular tomb includes more than 1,000 statues and four well preserved alabaster canopic jars inscribed with hieroglyphics speaking of their owner; a high priest of the deity Thoth. The priest's mummy was also found decorated with blue and red beads and bronze gilded sheets. Archaeologists also uncovered 40 sarcophagi believed to belong to the priest's family members, some bearing the hieroglyphic written names of their owners. Another tomb includes several coffins and statues depicting ancient priests and other funerary artifacts.
Oman Tourism Arrivals Anticipated to Increase
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ourism arrivals to Oman are anticipated to increase at a compound annual growth rate (CAGR) of 13 percent between this year and 2021, according to data released ahead of this year’s Arabian Travel Market (ATM). The region’s biggest travel trade show is scheduled to take place at Dubai World Trade Centre from April 22 – 25. Commissioned to prepare relevant data, Colliers International, a global real estate services company, predicts that the CAGR increase will be mainly fuelled by visitors from the GCC, who accounted for 48 percent of guests that arrived during 2017. Arrivals from India (10 percent), Germany (six percent), the UK (five percent) and Philippines (three percent) are expected to contribute heavily, supported by new visa processes and improved flight connections. More travel trade companies looking to enter the Omani tourism market expressed that promise during ATM 2017 when the number of attendees interested to do business with the Sultanate increased 13 percent on 2016. Additionally, Omani attendance at ATM 2017 increased 18 percent over the same period. Accommodating the predicted influx, a number of major hotel chains have recently announced new properties for Muscat, driving the 12 percent CAGR over the next three years; from 10,924 rooms (2017) to 16,866 keys by 2021.
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DMCA Showcases Achievements at IALA Meeting
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Oman is expecting to receive record tourist arrivals
meeting to showcase Dubai Maritime City Authority’s (DMCA) achievements was held between the Authority and International Association of Marine Aids to Navigation and Lighthouse Authorities (IALA) on March 05. DMCA representatives welcomed Francis Zacharia, secretary general, IALA. They discussed 2017’s national initiatives positioning Dubai as one of the world's best maritime capitals, and growing global recognition of the emirate’s global maritime leadership. Attendees learnt about strategic initiatives to support the local maritime sector which currently hosts more than 5,500 companies with 13,000 activities. “The local maritime sector is vital to economic diversification and a key contributor to building a sustainable, productive, innovative, and competitive economy,” commented Amer Ali, executive director, DMCA.
31 MARCH 2018
ACCOMMODATION
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AKOYA Oxygen comprises approximately a 148,000 m2 area and will take less than two years to complete
DAMAC Awards AKOYA Construction Contract to Arabtec DAMAC Properties has awarded another construction contract worth AED424 million (USD118.1 million) to Arabtec to build additional villas at its AKOYA Oxygen development.
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his is the second contract to be awarded to Arabtec over the past year and will see the company build a further 916 villas. In August 2017, Arabtec was awarded a AED628 million (USD171 million) contract to build 1,296 villas at the same master development. In October 2017, DAMAC awarded further contracts for roads and main works construction for AED350 million (USD95.3 million), bringing the total value of contracts awarded for AKOYA Oxygen since August 2017 to AED1.4 billion (USD381.2 million). Hamish Tyrwhitt, CEO, Arabtec Group, stated, “The on-boarding of repeat business from our clients is testament to our strengthened relationships across our core geographies and in our core competencies.” Mohammed Tahaineh, senior vice president, commercial, DAMAC Properties, added “Major construction work is ongoing in almost every part of the master development and you can now see a micro-city forming within the community, as roads and villa clusters continue to fill the area.”
Rebranded Ramada Hotel & Suites Sharjah Reopens
Ramada Hotel & Suites Sharjah was inaugurated on March 28
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amada Hotel & Suites Sharjah has officially reopened, following an extensive renovation and upgrades. The 343-room property, formerly known as Ramada Sharjah, now includes a Club Lounge and six meetings and events venues that feature stateof-the-art audiovisual capabilities. Dining options at the hotel include Zaafaran,
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which offers an international menu, and Sunshine Café, which offers an easy light fare menu for visitors and guests. Guests seeking recreational activities have access to an indoor pool, children’s pool, sauna, fitness centre, and a spa which offers various treatments. The hotel also offers an on-site tour desk with information on local attractions.
“Being one of the most recognised hotel brands in the world, we are excited to introduce the upscale four-star Ramada Hotel & Suites Sharjah to the local market. Visitors and our loyal guests will now enjoy a world-class service and hospitality standards,” said Stefan Thumiger, cluster general manager, Ramada Hotel & Suites Sharjah and Ramada Plaza JBR.
31 MARCH 2018
AIR
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Etihad Aviation Training Returns to Abu Dhabi
Saudia and Korean Air Resume Codeshare Services
Tunisair Announce Passenger Traffic Increase
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tihad Aviation Training, part of Etihad Aviation Group, recently relaunched its world-class Abu Dhabi-based aviation training organisation with the aim of it becoming one of the world’s most comprehensive aviation training facilities. Based across two locations, Etihad Aviation Training offers a wide range of training products and services, including; airline training, type rating, cabin crew safety training, instructor training, cadet programmes, and aircraft maintenance training, making it one of the Middle East’s largest training facilities. Paolo La Cava, director, Etihad Aviation Training, said, “We are always looking for ways to expand our operations and activities, and the relaunch of the centre is the perfect platform to do this.”
31 MARCH 2018
audi Arabian Airlines (Saudia), the national carrier of Saudi Arabia, and Korean Air, the flagship carrier of South Korea, have resumed their codeshare partnership, effective from March 08. As part of the codeshare agreement, Saudia operates Korean Air services from Dubai to each of Dammam, Jeddah and Riyadh. In addition, Korean Air operates Saudia services on the Dubai – Seoul Incheon route. According to Saudia’s official website, codeshare flights from Jeddah to Seoul are available three times daily, while flights from Seoul to Jeddah are operated once daily.
Flights from Dubai to Seoul or Jeddah are operated byAirbus aircraft
unisair has announced a 9.5 percent passenger traffic increase for February. According to the airline’s figures, scheduled traffic grew by 9.9 percent from 195,180 to 214,418 passengers, compared to the same period year-on-year. The load factor improved from 71.6 percent (February 2017) to 72.6 percent this year, up by one percent. Regarding the carrier’s main markets, European countries accumulated a passenger traffic share of 68.9 percent, an increase of 4.6 percent. Furthermore, African countries, with a passenger traffic share of 16.9 percent, posted an improvement of 27.5 percent. Middle East markets, with a 13.4 percent passenger traffic share, saw a rise of 19.3 percent. Meanwhile, North America, including Canada’s Montreal, which accounted for 0.8 percent of passenger traffic, posted a 19 percent increase.
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INTERNATIONAL
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New Maintenance Fee at Victoria Falls Bridge
Air Seychelles Teams Up with Cartrawler
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new bridge maintenance fee for every vehicle crossing the Victoria Falls Bridge was recently discussed between the relevant Zimbabwe and Zambia tourism stakeholders. Linking the two countries, the historic bridge crosses the Zambezi River. The fee influences all self-drive travellers, as well as all travel companies operating regular transfers across the bridge. For the meantime, tourism stakeholders promoting Victoria Falls have been unsuccessful with their attempts to have the fees disregarded for tourism industry vehicles and are therefore having to pass the charge on to their guests.
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AFRICA
Reportedly, the new charge will be shown separately as a Victoria Falls Bridge fee, so that it is non-commissionable.
Vehicles related to the tourism industry have had to pay a fee when crossing
ir Seychelles has formed a new partnership with B2B travel technology platform CarTrawler to provide guests with car hire and ground transportation options. CarTrawler’s technology will enable guests travelling with Air Seychelles to book car rentals, hotel and airport transfers, and other modes of ground transport through the carrier’s official website. The technology platform is used by more than 100 airlines globally and is available within all markets where Air Seychelles operates, including Mahé and Praslin. Remco Althuis, CEO, Air Seychelles, commented, “Our strategic partnership with CarTrawler will better meet the needs of our guests, who are increasingly looking for a one-stop-shop where they can book their flights, hotels and ground transport.”
31 MARCH 2018
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Hard Rock Orlando Debuts Rock Star Suites
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ard Rock Hotel at Universal Orlando has launched its newly-redesigned Future Rock Star Suites. Designed to capture the excitement of being on tour, these two-room suites feature applauseworthy floor to ceiling details, including a stage with liquid flooring and lights, a twinkling starlight canopy over the beds and brand new Hard Rock memorabilia from today’s superstars. Each suite features an item once donned by a music celebrity, with this marking the first time memorabilia has been installed inside a guest room at Hard Rock Hotel at Universal Orlando. Every Suite includes a king room that connects a stage door to a room with two twin beds and roadie case-inspired furniture.
Queen Latifah to Christen Carnival Horizon
AMERICAS
INTERNATIONAL
Choice Hotels Announce First Cambria Hotel for Iowa
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hoice Hotels International has signed an agreement with Frontier Hospitality Group to develop Iowa’s first Cambria hotel. The 108-room Cambria Hotel Bettendorf is expected to open in 2019 and will provide guests with a fitness centre, a multi-function meeting space and a contemporary onsite dining. The property will included within the TBK Bank Sport Complex BettPlex and High Five family entertainment centre. "Bettendorf is part of the Quad Cities, one of the largest metropolitan areas along the Mississippi River, and features a growing business community and vibrant culture," said Mark Shalala, vice president, development, upscale brands, Choice Hotels. "We look forward to working with Frontier Hospitality Group, and further Choice's upscale offerings throughout the Midwest."
United Airlines and Special Olympics Fight Discrimination
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S carrier United Airlines and Special Olympics International have expanded their relationship to end discrimination against people with intellectual disabilities. As part of the relationship, United is expected to implement new employee training scenarios to make travelling a positive experience for individuals with intellectual disabilities. By the end of this year, more than 60,000 United frontline employees will undertake new training modules that reflect Special Olympics' insights. Through this commitment, United will also travel to Chicago for Special Olympics’ 15th anniversary celebrations and the 2018 Special Olympics USA Games, Seattle.
Carnival Horizon is a vista-class ship weighing 133,500 tonnes
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ward-winning musical artist and actress, Queen Latifah, is set to add the title godmother to her portfolio, as she is due to christen Carnival Cruise Line’s newest ship, Carnival Horizon. Latifah will participate during the ship’s official naming ceremony, honouring St. Jude Children’s Research Hospital at a New York event on May 23. Carnival Horizon will then begin her summer schedule from New York that runs through September, followed by year-round Caribbean cruises from Miami. Carnival Horizon has been designed to introduce new oneof-a-kind innovations, including; Guy’s Pig & Anchor Bar-B-Que Smokehouse|Brewhouse with BBQ favourites created by Food Network star Guy Fieri, the first Dr. Seuss-themed water park, a SkyRide bike-ride-in-the-sky attraction, an IMAX Theatre, and much more.
31 MARCH 2018
TUI Continuing Mexico Investment
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exico is officially the long-haul destination enjoying the largest investment by Germany-domiciled global tourism group TUI. German and Mexican dignitaries recently visited TUI Group’s Berlin Corporate Office to hear the company’s plans for Mexico first-hand from Thomas Ellerbeck, member, group executive committee, TUI Group. According to a TUI announcement, Ellerbeck revealed that, “This year alone, our RIU subsidiary is planning to open two new hotels in Mexico.” One of the hotels is a RIU Palace Hotel on the Costa Mujeres in Cancun, and the second is currently under construction at Baja California on the Mexican Pacific coast. TUI Group plans to increase the number of its Mexico-based hotels from currently 18 to 20 by the end of the year,
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INTERNATIONAL
Alaska Air Reveal Traffic Increase for February
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laska Air Group reported a 7.9 percent traffic increase on a nine percent capacity increase for February, compared to the same month year-on-year. On a combined basis for all operations and compared to February 2017, load factor decreased 0.8 points to 79.4 percent, the Group said. It was reporting February operational results, on a consolidated basis, for its mainline operations operated by subsidiaries Alaska Airlines and Virgin America, and for its regional flying operations by subsidiary Horizon Air Industries, and third-party regional carriers SkyWest Airlines and Peninsula Airlines. Alaska and Virgin America, on January 11, consolidated their operations onto a Single Operating Certificate.
AMERICAS
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Rio Hosts First Hyatt Place Hotel
Cambria Returning to D.C.
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hoice Hotels International has signed an agreement with Koucar Management to develop a new Cambria hotel, located within Southwest Washington,
D.C. State. Located at 69 Q Street SW, the 154room, nine-storey property will be the second Cambria hotel to welcome guests visiting the US capital, joining Cambria Hotel Washington, D.C. Convention Center at 899 O Street NW. Scheduled for a 2020 opening, Cambria Hotel Southwest D.C. will feature a spacious rooftop bar that can accommodate large corporate and social gatherings, a 232 m2 multi-function meeting area, a state-of-the-art fitness centre and parking.
Panama City Beach Sports Park to Begin Construction
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ay County Commission announced that construction of the first phase at Panama City Beach Sports Park & Stadium Complex, to be built on Panama City Beach’s east end, has been approved. The 85 ha flexible, multipurpose design consists of 13 fields; eight rectangular fields for soccer, lacrosse, rugby, football and flag football, as well as five collegiate-sized baseball and softball fields. The Complex will also boast an indoor sports centre and a new elementary school. The project’s first phase builds on the variety of tournaments that Panama City Beach will be able to host.
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yatt Place Macaé has become Latin America’s first ocean-front Hyatt Place property and the Brazil’s second Hyatt Place. The new property boasts 141 rooms, fitted with a Cozy Corner and Sofa-Sleeper, the signature Hyatt Grand Bed, luxury bath toiletries and hi-tech amenities, including a 109 cm flat screen TV. There is free Wi-Fi throughout the hotel, a Gallery Market offering grab-and-go items all day and night, and a Coffee to Cocktails Bar. Guests can admire ocean views from a rooftop pool while a 24/7 gym features Life Fitness machines, free weights and exercise balls. There is also a round-the-clock business centre with remote printing and more than 148 m2 of meeting and event space.
Wyndham Celebrates Reopening of Puerto Rico Resort
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yndham Extra Holidays, a part of Wyndham Vacation Ownership and member of Wyndham Worldwide, recently celebrated the reopening of Margaritaville Vacation Club Wyndham Rio Mar, Puerto Rico. The resort boasts one-, two- and three-bedroom suites and include one or two king beds, a queen sleeper sofa, and two queen beds. Separate rooms with full kitchens, separate dining/ living areas, Wi-Fi and TVs are also provided inside every suite. Moreover, guests can enjoy the spa, take a golf lesson, visit the tennis centre and pick one of the 13 tennis courts, a casino and choose from 10 restaurants.
WestJet Launches Calgary – Denver
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estJet is said to have become the first Canadian airline flying non-stop to Denver International Airport from Calgary, Alberta, Canada. The new service is scheduled to operate daily year-round. Canada ranks as Colorado's largest trading partner, and the state’s second-largest foreign investor. Meanwhile, Alberta ranks as the second-largest Canadian province with regards to visitors to Colorado. "Denver, Colorado, is a popular destination for outdoor enthusiasts or those looking for the combination of cowboy heritage and cosmopolitan chic," said Ed Sims, CEO, WestJet.
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The resort is situated within acre Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
31 MARCH 2018
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INTERNATIONAL
ASIA PACIFIC
Tesla Chargers Now at Crowne Plaza’s Australasia Properties
AIDA Cruises Reconstructs School
A Tesla vehicle owners can charge at Crowne Plaza’s Australasia properties
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rowne Plaza is said to be the first global hotel network to install Tesla Destination Chargers at all of their properties across Australasia. Tesla owners can now travel throughout New South Wales, Victoria, Capital Territory, Western Australia, Queensland and New Zealand knowing that multiple Crowne Plaza properties across the region provide charging facilities. Tesla owners can plug-in and top up their battery while enjoying the hotel facilities, event spaces or during overnight stays. Crowne Plaza installed Tesla Destination Chargers across its network, after recognising that travellers are increasingly looking for ways to lower their carbon footprint. Each hotel has installed two Destination Chargers, with most locations delivering between 40 and 80 km of range per hour, ideal for an overnight recharge.
India to Need 1,750 Aircraft – Airbus
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ndia is said to need 1,750 new passenger and cargo aircraft over the next 20 years to meet rising passenger and freight traffic, according to Airbus’ latest India Market Forecast. To help meet this growth, India will need 1,320 new single-aisle aircraft and 430 wide body aircraft, valued at USD255 billion. While much of the air traffic growth is expected to be driven by the country’s expanding economy, rising wealth and urbanisation, ambitious government-backed regional connectivity programmes are also factors that are set to enhance demand for air travel. The complete Airbus product line comprises the single aisle A320 family, A330 and A330neo, the A350 XWB mid-size widebody category and the flagship A380.
31 MARCH 2018
IDA Cruises is continuing its ongoing commitment to social, cultural and charitable projects after announcing the reconstruction of a Philippinesbased elementary school. On March 09, at recently held ITB Berlin travel trade show, Hansjörg Kunze, vice president, communication and sustainability, AIDA Cruises, presented a check of USD52,113 to Reiner Meutsch Foundation FLY & HELP for the reconstruction of an elementary school located on the Dinagat Islands, Philippines. The donation is part of the money raised from a charity raffle that AIDA traditionally holds aboard its fleet on New Year's Eve, after severe floods recently destroyed many schools across the region.
Since 2005 AIDA Cruises has supported various SOS-Children's Villages projects around the world
Star Legend Returning to Asia
UNWTO Highlights Silk Road Vision
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indstar Cruises’ second season for the 212-passenger Star Legend across Asia is scheduled to commence this autumn. The 2018/19 return to Asia for Windstar provides 27 different sailings for travellers to choose from. Windstar has increased departures for Japan cruises timed with its cherry blossom season and spectacular autumn foliage. New Asia itineraries include a comprehensive exploration of greater China; an Asian pop culture journey from Tokyo, Japan to South Korea and Beijing, China; a Thailand and Malaysia cruise big on beaches and big cities; and a new itinerary discovering Indonesia, including Bali.
he eighth UNWTO Silk Road Ministers’ Meeting held at this year’s ITB Berlin exhibition focussed on the long-term tourism vision for the Silk Road routes. During the meeting UNWTO discussed how to establish the Silk Road as the most important transnational tourism route of the 21st century. With the theme, 2025 Silk Road Tourism Agenda, participants shared their main ideas and strategies, which bring together 34 countries. “In countries all along the Silk Road, there is growing awareness of tourism’s contribution to cultural preservation, regional cohesion, and intercultural understanding,” outlined Zurab Pollikashvili, secretary general, UNWTO.
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INTERNATIONAL
ASIA PACIFIC
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Best Western Expresses Appreciation to Thailand Partners
B A raffle was also held with prizes including Best Westernbranded luggage and holidays to Phuket and Japan
est Western Hotels & Resorts has said a big thank you to its Thailand-based partners and associates with a glittering party at popular Bangkok venue Beer Republic. Best Western Appreciation Night saw approximately 70 of the company’s closest partners, including marketing companies, travel agents, journalists and influential bloggers enjoy the evening. Guests had the chance to catch up with the Best Western Asia executive
team, and network with like-minded friends and colleagues under a casual atmosphere, with the Group expressing its deep appreciation to all its associates. “At Best Western Hotels & Resorts, we truly value the contributions of all of our partners. We would not succeed without the efforts of all our associates, from the travel agents who sell our hotels to their clients, to our media and marketing partners who ensure that we stay in the limelight,” enthused Olivier Berrivin, managing director, international operations, Asia, Best Western.
Asia Pacific Hotels Yield Mixed January Results
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sia Pacific hotels reported mixed results, according to January 2018 data from hotel market data and benchmarking service, STR. The region reported an overall 4.6 percent occupancy rise to 67.5 percent. Despite a 2.8 percent ADR decline to USD109.95, RevPAR increased by 1.7 percent to USD74.18. In Australia, occupancy rates rose by 1.4 percent to 74.3 percent. Specifically, the major outlier was Darwin, Australia, with a 32.6 percent RevPAR surge to AUD 68.72 (USD53.22). STR analysts attribute the overall negative performance to Bali which saw a doubledigit decline for occupancy, down by 20.7 percent to 53.4 percent, and RevPAR, down by 24.1 percent to IDR786, 454 (USD 57.15). Additionally, a later Chinese New Year had a negative effect on the country’s overall performance. Mainland China recorded its highest absolute occupancy level in recent years. A 25.2 percent transient demand increase, coupled with a 19.4 percent group segment demand decline, indicate a strong corporate and free independent traveller presence.
A later Chinese New Year helped pushed Beijing demand year-on-year
Hyatt and Hui Xian REIT Announce Chongqing Hotel
H The hotel is being integrated into the adjacent Chongqing Metropolitan Oriental Plaza
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yatt Hotels Corporation and Hui Xian Real Estate Investment Trust jointly announced an agreement for Hyatt to manage a hotel owned by Hui Xian REIT. Located within Jiefangbei, Chongqing’s central business district, the hotel is currently under renovation and is expected to be rebranded as a Hyatt hotel during the first quarter of 2019. The hotel’s renovations include the lobby, guestrooms, and food and beverage offerings which are all being updated to bring a fresh and modern look.
The hotel is said to be well positioned to accommodate the city’s growing meetings, incentive, conference and event demands, creating a convenient space for travellers and corporate guests to convene and connect. The hotel is expected to join the World of Hyatt loyalty programme on July 01. “We are very pleased to collaborate with Hui Xian REIT again, and we look forward to welcoming guests in the heart of Chongqing,” commented Christopher Koehler, vice president, operations and managing director, Hyatt Hotels Corporation, China.
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Toi Art Gallery Joins New Zealand’s Creative Scene
ASIA PACIFIC
Conference to Promote Australia’s Aboriginal tourism industry
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oi Art, New Zealand’s new art gallery, was officially opened by Jacinda Ardern, prime minister, New Zealand on March 16. The new NZD8.4 million (USD6 million) gallery spans a 3,980 m2 floor area on two levels of Te Papa, New Zealand’s national museum, which sits on the Wellington waterfront and is part of a renewal of all the exhibition spaces. “Toi Art is all about the fact that art is for everyone, and I believe every New Zealander will find something here that speaks to them,” noted Ardern. The gallery will be open to public officially on March 17 and will include five new exhibitions; 40,000 artworks, including 10 new artworks created for the opening; 40 new acquisitions to the national art collection; and 150,000 photographs.
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INTERNATIONAL
AITC brings together Aboriginal tourism representatives, businesses and organisations
he Western Australian Indigenous Tourism Operators Council (WAITOC) has announced the ninth Australian Indigenous Tourism Conference (AITC) will be held in Lorne, Victoria, Australia this November. The exact dates are due to be announced shortly. Facilitated by premier Aboriginal advocacy body, WAITOC, hosted by Eastern Maar Aboriginal Corporation, and supported by the State Government of Victoria and Outback Academy, it is expeted the conference will table the opportunities and challenges within the industry and include presentations by tourism industry leaders. Since 2004, AITC has brought together Aboriginal tourism representatives, businesses and organisations from Australia and overseas.
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Etihad Aviation Group Sign MoU with Humanitarian Foundation
Emaar Launches Dubai Music Band
Etihad Aviation Group has signed a memorandum of understanding (MoU) with H.H. Sheikh Sultan Bin Khalifa Al Nahyan Humanitarian and Scientific Foundation, which focuses on enhancing community and humanitarian cooperation between the two entities, promoting charity efforts and knowledge sharing. Under the MoU, Etihad Aviation Group is expected to provide logistics and transportation support to the foundation as it carries out its humanitarian projects across the globe. The foundation will support Etihad Aviation Group’s CSR projects locally and internationally, working with the airline to identify and deliver aid to critical areas needing humanitarian support. “This partnership will provide us with
Emaar has launched Dubai Music Band, a fitting tribute to the fast-growing creative scene of the UAE and to celebrate the evolution of Dubai Opera as a cultural hub. The debut performance of Dubai Music Band, a subsidiary of Dubai Opera, was held on March 07 at the multipurpose venue located at Downtown Dubai, and featured popular compositions by composers from across the Arab world, including several Emirati and Gulf-based musicians. Emaar commissioned renowned singer Eid El Farag to establish and supervise the band, which aims to highlight Emirati and Arab musical talents. The band will also provide the opportunity for emerging young Emirati talent to showcase their skills and contribute to the UAE’s booming creative scene. Ahmed Al Matrooshi, managing director, Emaar Properties, said, "The Dubai Music Band is a pathbreaking initiative by Emaar that underlines our commitment to promote the creative scene of the UAE.”
an opportunity to extend our global reach and deliver aid to a greater number of individuals around the world,” explained Hareb Al Muhairy, senior vice president sales, Etihad Aviation Group
Etihad will provide logistics and transportation support to the foundation’s humanitarian efforts
RJ Renews Frequent Flyers Miles Donation Agreement Royal Jordanian (RJ) and King Hussein Cancer Foundation (KHCF) have renewed their partnership agreement regarding donations of frequent flyers miles. The agreement was signed on March 13 by Stefan Pichler, CEO, RJ, and Nisreen Qatamish, director general, KHCF, at King Hussein Cancer Centre (KHCC). Under the agreement, RJ gives its frequent flyers the chance to contribute to the cause of the fight against cancer by donating their gained travel miles to KHCF and KHCC to be used by patients and their companions to travel onboard RJ aircraft as part of KHCC’s psychosocial support to patients.
From Left: Qatamish and Pichler signing the renewal agreement
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RENDEZVOUS
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KNOWN AS A DESTINATION WITH A RICH CULTURE, SHARJAH GLORIOUSLY STANDS OUT AS A GATEWAY TO THE REGION’S ICONIC ISLAMIC HERITAGE. MICHAEL KASCH, GENERAL MANAGER, CENTRO SHARJAH DISCUSSES WHAT TRULY MAKES THE EMIRATE STAND OUT.
Q&A with Michael Kasch GENERAL MANAGER, CENTRO SHARJAH
TRAVEL TRADE WEEKLY: What are the main characteristics that make Sharjah stand out as a destination? MICHAEL KASCH: There is continuous drive by the government to improve the emirate’s offerings to the local and international tourist market. They are effortlessly working to have the heritage sites and areas accessible and ensuring they market the offerings in the best way possible to their target markets. For instance, Sharjah Museums Authority recently introduced a cultural app with the aim of bringing forth the culture and art of the museums to new audiences. We cannot dismiss the continued expansion and improvement of infrastructure and lodging options that aim at providing the emirate’s guests a better overall experience. TRAVEL TRADE WEEKLY: What top experiences do you recommend to visitors who want to discover Sharjah’s culture?
heritage sites, allowing one to visit the sites and be entertained. TRAVEL TRADE WEEKLY: Which of Sharjah’s annual festivals are the most popular among your guests? MICHAEL KASCH: In addition to the Light Festival, Sharjah International Book Fair, the emirate’s equestrian races and shows, International Business Fairs, Sharjah Senior Golf Masters, and Sharjah Children’s Film Festival are a few of the popular events held annually. These events not only bring international guests, but also local tourism is enhanced. International events such as the Book Fair, Sharjah Senior Golf Masters and others, also place Sharjah’s name on a global scale. TRAVEL TRADE MENA: What are your main feeder markets, and what are the main reasons they choose Sharjah as a destination?
MICHAEL KASCH: New routes from Air Arabia have definitely made Sharjah a destination of choice to many leisure guests. Additionally, Sharjah Commercial and Tourism Development Authority is continuously marketing the emirate’s leisure and business offerings. The Authority is focused and continues to develop MICE business within the emirate. In return, we are successfully reaping from these efforts. TRAVEL TRADE WEEKLY: What are your future plans to attract more tourists to Sharjah? MICHAEL KASCH: We believe that by persistently enhancing our quality and service offerings, we will be able to attract more market share. It is also important for us to maintain the guest’s value for money concurrently providing a hassle free stay to our guests. TRAVEL TRADE WEEKLY: How successful was 2017 for Centro Sharjah? MICHAEL KASCH: 2017 was a successful year for Centro Sharjah. We saw an increase in the average rate, room revenue and food and beverage revenue in comparison to 2016. Our occupancy was also maintained. Our success can be attributed to the success of Sharjah’s tourism industry that is getting back up on its feet after the 2015 – 2016 decline due to the drop in oil revenues and drop of the Commonwealth of Independent States’ market. It is evident that there is a rise in the emirate’s tourism figures and it is favoured by factors such as the increment of flight routes in and out of Sharjah.
MICHAEL KASCH: Sharjah has a variety of activities to offer. Mleiha Archaeological Centre provides a lot to learn about Bedouin culture. There are also lots of fun activities one can partake during their visit to Mleiha. Additionally, museums such as the emirate's Sharjah Heritage Museum, Sharjah Art Museum, Sharjah Archaeology Museum, Bait Sheikh Saeed Bin Hamad Al Qasimi and Sharjah Fort showcase much of Sharjah’s art and culture. Sharjah Commercial and Tourism Development Authority organises Sharjah Lights Festival annually, which is showcased across the emirate’s various Centro Sharjah by Rotana
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Misr HRians Conference is the Middle East’s only conference that discusses everything related to HR
NYCFC and Etihad Airways Take On Abu Dhabi Challenge
IHG Citystars Cairo Receives HR Leader Award Nasser Fadly, area director of human resources, InterContinental Hotels Group, Africa, has been recognised as 2018 Human Resources Leader by Egyptian Chamber of Human Resources Management, during the Chamber’s Misr HRians conference. This distinction means that, for the second consecutive year, InterContinental Hotels Group Citystars has received the best employer award. The award has many nominees across all HR leaders in various companies and organisations, with the voting and judging panel consisting of top HR directors from a diverse collection of organisations, representing a range of sectors with years of executive experience. “Over the past 14 years, we have worked hard to create a supportive and flexible culture to achieve our goal to create great hotels guests love,” remarked Fadly.
Five rising international football stars from New York City FC’s (NYCFC) first team squad have teamed up with UAE flagship carrier, Etihad Airways, to complete a whirlwind 24-hour-long Abu Dhabi Challenge. In their first visit to the UAE, NYCFC players Ronald Matarrita, Rodney Wallace, Sean Johnson, Ben Sweat and Jonathan Lewis visited the sights of the capital city during an itinerary which they completed over 24 hours. Their itinerary included; Yas Marina Circuit, Louvre Abu Dhabi, Sheikh Zayed Grand Mosque, Saadiyat Beach Club, Yas Links Golf Club, and Jumeirah at Etihad Towers. “We managed to see a lot of sights and it was exciting to see how many activities you can do on a short trip,” remarked Wallace.
Etihad and NYCFC undertook the Abu Dhabi Challenge as part of their global partnership
Tourism can be a leading supporter of equality – UNWTO
UNWTO’s staff members showed their support during International Women´s Day
On the occasion of this year’s International Women’s Day, on March 08, World Tourism Organization (UNWTO) announced that tourism can be a leading supporter of gender equality as it offers a wide range of jobs for women, particularly in developing regions and rural areas where women still face major hardships. Zurab Pololikashvili, secretary-general, UNWTO, stated, “It is time for the tourism sector to strengthen legal protection for women, ensure women’s equal pay and access to entrepreneurship resources, and promote women’s leadership in the tourism sector and participation in formal education.” Pololikashvili, continued, “I call upon the global tourism community to maximise every opportunity to raise awareness, and to help mainstream gender issues in tourism policies and strategies.”
Arjaan by Rotana Media City, Dubai Conducts Fire Safety Workshop
The extensive training offered students tactical experience and fire safety knowledge
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Arjaan by Rotana Media City, Dubai recently hosted a fire safety and prevention workshop for 12 students from Integreat Center for Special Needs. Intergreat Center is a Dubai-based holistic centre for young people of determination. According to the hotel, the session was specially designed to enhance the participants’ consciousness on fire safety, and teach them the importance of being adequately prepared to calmly handle all circumstances that might arise during emergencies, especially fires. The workshop also demonstrated workplace safety practices. Integreat Center envisions creating a safe, supportive and vibrant community for young people of determination where they will gain transferable skills to sustain an independent life.
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Take a Shot! Share with us the latest images of your activities and let your colleagues know what you have been up to. Qatar Airways has been awarded APEX Passenger Choice Awards for Best Overall Airline: Middle East; Best Food and Beverage: Middle East; Best Cabin Service: Middle East; and Best Seat Comfort: Middle East by Airline Passenger Experience Association
Ex-Manchester United star, Gary Neville, was among the guests to visit Nakheel’s PALM360 project at the company’s MIPIM Cannes stand
Sharjah Institute for Heritage and Sharjah National Band showcased traditional Emirati performances on the streets of Paris
Emirates Publishers Association participated at the 10th Emirates Airline Festival of Literature, aiming to develop the UAE’s publishing industry
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H.E. Shaikh Khaled bin Humood Al Khalifa, CEO, Bahrain Tourism and Exhibitions Authority, inaugurated the newly renovated Crowne Plaza Bahrain
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NEWS & EVENTS EVENTS ILTM – AFRICA Cape Town, South Africa April 15 – 17 www.iltm.com/africa ILTM- Africa is an invitation-only event, where international travel agents and advisors meet Africa’s luxury travel experience providers.
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Qatar International Boat Show Concludes
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he fifth edition of Qatar International Boat Show (QIBS) officially opened on March 13 at Porto Arabia Marina at The Pearl – Qatar, and concluded on March 17. Organisers Al Mannai Plus Events, describe the event as one of the region’s largest of its kind. QIBS provides a global platform for major brands to showcase their latest products to potential customers from Qatar, the Middle East and around the world. This year's edition included the participation of many prominent brands and names from the
maritime sector, with more than 70 exhibitors. During the show, various interesting activities such as marine tours, prizes, water activities, marine races and seminars were available. “Thanks to the presence of local and international companies looking to expand their investments in this sector and the increasing demand for yachts, boats and related industries, the exhibition has become key business driver for the sector boosting regional marine industry,” outlined Khalid Issa Al Mannai, chairman, Al Mannai Plus Events.
QIBS is designed to promote Qatar’s burgeoning marine and seafaring industry
ATM Dubai, UAE April 22 – 25 arabiantravelmarket.wtm.com B2B exhibition showcasing over 2,800 products and destinations from around the world to over 28,000 travel trade visitors.
IMEX Frankfurt, Germany May 15 –17 www.imex-frankfurt.com IMEX opens its doors to 5,200 global decision makers with qualified buying power, including the valuable German outbound market.
SCTDA Aiming to Entice Russian Travellers at MITT
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harjah Commerce and Tourism Development Authority (SCTDA) has participated for the 19th time at Moscow International Travel and Tourism Exhibition (MITT). Running from March 13 – 15, the 25th edition of MITT provided SCTDA with a global platform to highlight the emirate’s promotional plans, and to enhance its position as a leading family tourist destination for Russian tourists. “Our participation at MITT is another opportunity to enhance the emirate's presence in Russia, one of Sharjah’s largest source markets,” outlined H.E. Khalid Jasim Al Midfa, chairman, SCTDA. “This year, we are adopted an integrated promotional strategy aimed at diversifying and promoting all local facilities and tourist sites. We look forward to strengthening our relations with our Russian travel and tourism partners and agencies to enable us to gain wider access to the country.”
OMRAN Receives First LEED Gold Certification ILTM - ASIA PACIFIC Singapore May 21 – 24 www.iltm.com/asiapacific Targeting the Asia outbound market, ILTM Asia Pacific will bring international suppliers face-to-face with the very best regional buyers and key international agents.
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man Convention & Exhibition Centre (OCEC), part of Oman Tourism Development Company (OMRAN), is officially the country’s first tourism development to achieve an LEED Gold certification from the US Green Building Council for Package 2. The Exhibition Centre, Car Park and Energy Centre were recently awarded with the international accolade for sustainability, setting standards for the development that reflects the future of Oman’s growing tourism industry.
“OCEC is being built to the highest standards of sustainable design, incorporating advanced technologies and materials into every part of the project,” noted Said Al Qasmi, head, OCEC. “The intelligent design of OCEC also complies with LEED standards through the daily operations to ensure a world-class visitor experience.” OCEC’s precinct is part of phase one of OMRAN’s Madinat Al Irfan urban development, which is being designed to establish a new urban hub within the heart of Muscat.
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