FlyWestair October 2019

Page 7

Welcome on Board

FlyWestair

W

elcome on board this Flywestair flight. A special welcome to you if this is your first experience of our two month old scheduled flights to Oranjemund and Ondangwa. An even warmer welcome if you are one of the special guests on the new scheduled flight taking you across our borders to the southern tip of the continent, Cape Town. If you are sitting back and relaxing in the comfortable seat of the Embraer jet that will take you to your destination or back home to Windhoek, you would by now have met some of the Flywestair ground crew. They are an important part of the Flywestair team, trained and committed to give you a pleasant experience from the moment you walk into the Eros airport terminal looking for the Flywestair counter, to boarding your flight. These people are the ones that ensure that your check-in is seamless and efficiently performed. They ensure that your luggage is correctly labelled and loaded onto the aircraft, catering is packed and that the aircraft is serviced and fueled so that your flight can depart “on time”. The Flywestair ground crew care about you, our passenger, and their number one priority is to ensure that you have a seamless and efficient airport experience

before you step onto a specially rolled out red carpet to board the aircraft for an “on time” departure. The entire FlyWestair team is extremely happy to start servicing an additional route to Cape Town this month. We are doing it differently. This is a schedule aimed at providing a convenient and stress-free travel option to our passengers, because we fly out of Eros Airport in Windhoek and via Oranjemund to Cape Town. Eros Airport is situated in the heart of Windhoek and has been the home of Westair for 52 years. We even offer our passengers a good cup of De Luxe coffee in the Sky Café or the Executive Lounge after you have checked in. We strive to maintain this seamless and friendly FlyWestair experience from check-in to boarding. Once the aircraft is airborne it is about one hour’s flight to Oranjemund, a 30-minute turn around with passengers getting off in Oranjemund and others boarding for Cape Town for the second leg of the flight. All in all your total travel time door to door from Windhoek to Cape Town should be quicker and safer than any other option. We hope you enjoy reading our in-flight magazine. Please feel free to take a copy with you and give it to a friend once you have read it from cover to cover. We are looking forward to welcome you on board again soon.

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