COORDINATORS
DEDICATED SUPPORT PARTNERS
TRICORBRAUN.COM |
YOUR
ADAP
TO
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FUTURE
ENGAGES WITH SUPPLIER
ATES UPDATES TO TH
A PACKAGING PARTNER YOU CAN RELY ON AT TRICORBRAUN, EVERYTHING WE DO STARTS AND ENDS WITH OUR CUSTOMERS
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CHANGE Firefights problems as th ey ar ise and pr ov ides soluti on s for our co st umer s.
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NEEDS Proac tiv ely fore ca st s for futu re ne eds an d supply cons tr aint s, whethe r th at be or dering in advanc e or ut ilizing warehous e sp ac e. MAKES THE IMPO SS IB LE PO SS IB LE Use Tr icor Br au n’s va st resource s to find soluti on s for yo ur most di ff ic ult problems . COMMUNIC
E CU ST OMER Provid es clea r, timely, an d co ncise up date s to ou r cu st omer s.
S Co llab or ates with ou r immens e ne tw or k of supp lier s to find th e be st soluti on at th e be st pric e for ou r cu st omer s. Ke ep s all pa rt ies on ta sk . Our dedicated team handles all the behind-the-scenes work, saving you time and resources. Our Account Coordinators wear many different hats depending on what customers require, going far beyond the scope of customer service representatives. Our Account Coordinators are the backbone of delivering exceptional customer service.
THE KNOWLEDGE AND TOOLS TO SERVE
Our Account Coordinators have expansive industry and product knowledge and work flexibly to get the product you need to the right place at the right time. We are problem-solvers, communicators, vendor managers, and so much more. Our customers know that they’re taken care of and can rest assured thanks to Account Coordinators’ expertise in every aspect of the packaging process.
We are purchasing agents, salespeople, negotiators, inventory managers, planners, and accounts receivable. It is also essential to have a decent knowledge of the industry itself along with being able to quote, source, sample, handle artwork, color matches and the list goes on. There isn’t one area that I do not touch on in my current AC role.
ALL STATEMENTS WERE PROVIDED BY TRICORBRAUN ACCOUNT COORDINATOR TEAM MEMBERS WE USE OUR VAST RESOURCES TO PROVIDE EXCEPTIONAL CUSTOMER SERVICE.
YOU
A
DESIRE TO HELP CUSTOMERS WIN
TricorBraun’s Account Coordinators’ goal is to help our customers succeed. Our mission is to deliver exceptional customer service while getting things done for our customers. Everything Account Coordinators achieve ties back to TricorBraun’s operating principles:
WE EXIST
TO SERVE OUR CUSTOMERS
ALL TEAM MEMBERS ARE HERE
SERVE
WE CR EATE THE BEST PL ACE FOR THE BEST PEOPLE
CUSTOMER
DELIVERING EXCEPTIONAL PRODUC TS
SERVICES
THE
DELIVE R RESULTS
WE ARE COMMIT TED TO DELIVERING RESULTS FOR CUSTOMERS, TE AM MEMBERS, SUPPLIER PARTNERS, AND SHAREHOLDERS
WE GET THINGS DONE
WE KEEP THINGS SIMPLE;
DO THEM QUICKLY
WELL
WE DO THINGS THE RIGHT WAY, ALWAYS
WINNING ONLY COUNTS IF DONE THE RIGHT WAY
WE ADVOCATE FOR OUR CUSTOMERS.
We fight for our customers on the vendor side, from pricing to timing. We strive to get the best for our customers.
WHEN YOU WIN, WE WIN TOO.
Being able to provide efficient and exceptional service to our customer. I want them to succeed as a company and brand.
TE AM WITH THE BEST PL AYERS WINS
WE
AND
TO
THE
BY
AND
WE
GENUINE
WE FIGHT TO GET YOU THE PRODUCTS YOU NEED.
When quoting anything (products, service, or freight) we look at every single avenue.
Sometimes this means emailing more than three vendors and figuring out all the logistics to give the customer a final price.
IN CHALLENGING TIMES, WE THINK CREATIVELY.
During Covid, lead times were extremely long and there were material shortages.
I started sourcing items that I knew might be an issue.
I was able to supply my customer all items without any shortages or delays.
WE DO THINGS THE RIGHT WAY, ALWAYS.
The AC makes sure the day-to-day operations get done in a timely and organized manner.
PROBLEM SOLVERS, ADVISORS, AND STRESS-RELIEVERS
Every brand has its own set of challenges, whether that be supply chain, lead times, or forecasting for future needs. TricorBraun’s Account Coordinators field all inquiries and find solutions to help our customers win.
Our experienced team of Account Coordinators use our expansive global network to resolve issues when problems arise and allow the customer to relax knowing that they are taken care of.
Our
Account Coordinators utilize our network of 1000+ global suppliers and our 4 million+ square feet of warehouse space to get customers the right products at the best price when you need them. When issues arise, we use these resources to produce results. OUR ACCOUNT COORDINATORS’ INDUSTRY KNOWLEDGE AND STRONG SUPPLIER RELATIONSHIPS ARE KEY IN DELIVERING RESULTS FOR CUSTOMERS. Count on our Account Coordinators to support you with dedication, flexibility, and a smile. LET’S GET STARTED Email us at marketing@tricorbraun.com 800 325 7782