Cleanliness and Housekeeping Questionnaire
Q1 Reception/Circulation Areas Answered: 60
Skipped: 3
100% 80%
51.67%
60%
40%
21.67% 20%
5.00%
11.67%
10.00%
0% Rating 1 Very Dissatisfied
2 Dissatisfied
3 Neither
4 Satisfied
5 Very Satisfied
1 Very Dissatisfied Rating
2 Dissatisfied 5.00% 3
3 Neither 10.00% 6
4 Satisfied 11.67% 7
1 / 10
5 Very Satisfied 51.67% 31
Total 21.67% 13
Weighted Average
60
3.75
Cleanliness and Housekeeping Questionnaire
Q2 Toilets Answered: 62
Skipped: 1
100% 80%
60%
40%
27.42%
30.65%
25.81%
14.52%
20%
1.61% 0% Rating 1 Very Dissatisfied
2 Dissatisfied
3 Neither
4 Satisfied
5 Very Satisfied
1 Very Dissatisfied Rating
2 Dissatisfied 27.42% 17
3 Neither 25.81% 16
4 Satisfied 30.65% 19
2 / 10
5 Very Satisfied 14.52% 9
Total 1.61% 1
Weighted Average
62
2.37
Cleanliness and Housekeeping Questionnaire
Q3 Pool Changing Rooms/Showers Answered: 62
Skipped: 1
100% 80%
60%
35.48% 40%
32.26% 14.52%
20%
14.52% 3.23%
0% Rating 1 Very Dissatisfied
2 Dissatisfied
3 Neither
4 Satisfied
5 Very Satisfied
1 Very Dissatisfied Rating
2 Dissatisfied 35.48% 22
3 Neither 32.26% 20
4 Satisfied 14.52% 9
3 / 10
5 Very Satisfied 14.52% 9
Total 3.23% 2
Weighted Average
62
2.18
Cleanliness and Housekeeping Questionnaire
Q4 Group Changing Rooms/Showers Answered: 54
Skipped: 9
100% 80%
60%
33.33%
40%
25.93%
24.07%
12.96%
20%
3.70%
0% Rating 1 Very Dissatisfied
2 Dissatisfied
3 Neither
4 Satisfied
5 Very Satisfied
1 Very Dissatisfied Rating
2 Dissatisfied 33.33% 18
3 Neither 24.07% 13
4 Satisfied 25.93% 14
4 / 10
5 Very Satisfied 12.96% 7
Total 3.70% 2
Weighted Average
54
2.30
Cleanliness and Housekeeping Questionnaire
Q5 Gym Changing Rooms/Showers Answered: 54
Skipped: 9
100% 80%
60%
40%
27.78%
25.93%
25.93%
14.81% 20%
5.56%
0% Rating 1 Very Dissatisfied
2 Dissatisfied
3 Neither
4 Satisfied
5 Very Satisfied
1 Very Dissatisfied Rating
2 Dissatisfied 27.78% 15
3 Neither 14.81% 8
4 Satisfied 25.93% 14
5 / 10
5 Very Satisfied 25.93% 14
Total 5.56% 3
Weighted Average
54
2.67
Cleanliness and Housekeeping Questionnaire
Q6 Main Pool Answered: 58
Skipped: 5
100% 80%
60%
36.21%
31.03%
40%
12.07%
20%
17.24% 3.45%
0% Rating 1 Very Dissatisfied
2 Dissatisfied
3 Neither
4 Satisfied
5 Very Satisfied
1 Very Dissatisfied Rating
2 Dissatisfied 12.07% 7
3 Neither 17.24% 10
4 Satisfied 31.03% 18
6 / 10
5 Very Satisfied 36.21% 21
Total 3.45% 2
Weighted Average
58
3.02
Cleanliness and Housekeeping Questionnaire
Q7 Teaching Pool Answered: 48
Skipped: 15
100% 80%
60%
37.50%
37.50%
40%
20%
6.25%
12.50%
6.25%
0% Rating 1 Very Dissatisfied
2 Dissatisfied
3 Neither
4 Satisfied
5 Very Satisfied
1 Very Dissatisfied Rating
2 Dissatisfied 6.25% 3
3 Neither 12.50% 6
4 Satisfied 37.50% 18
7 / 10
5 Very Satisfied 37.50% 18
Total 6.25% 3
Weighted Average
48
3.25
Cleanliness and Housekeeping Questionnaire
Q8 Health Suite Answered: 51
Skipped: 12
100% 80%
60%
45.10%
40%
21.57%
19.61% 9.80%
20%
3.92%
0% Rating 1 Very Dissatisfied
2 Dissatisfied
3 Neither
4 Satisfied
5 Very Satisfied
1 Very Dissatisfied Rating
2 Dissatisfied 21.57% 11
3 Neither 9.80% 5
4 Satisfied 45.10% 23
8 / 10
5 Very Satisfied 19.61% 10
Total 3.92% 2
Weighted Average
51
2.75
Cleanliness and Housekeeping Questionnaire
Q9 Exercise Studio Answered: 49
Skipped: 14
100% 80%
48.98%
60%
28.57%
40%
20%
2.04%
12.24%
8.16%
0% Rating 1 Very Dissatisfied
2 Dissatisfied
3 Neither
4 Satisfied
5 Very Satisfied
1 Very Dissatisfied Rating
2 Dissatisfied 2.04% 1
3 Neither 8.16% 4
4 Satisfied 48.98% 24
9 / 10
5 Very Satisfied 28.57% 14
Total 12.24% 6
Weighted Average
49
3.41
Cleanliness and Housekeeping Questionnaire
Q10 Trilogy Gym Answered: 52
Skipped: 11
100% 80%
60%
38.46% 28.85%
40%
21.15% 9.62%
20%
1.92%
0% Rating 1 Very Dissatisfied
2 Dissatisfied
3 Neither
4 Satisfied
5 Very Satisfied
1 Very Dissatisfied Rating
2 Dissatisfied 1.92% 1
3 Neither 9.62% 5
4 Satisfied 38.46% 20
10 / 10
5 Very Satisfied 28.85% 15
Total 21.15% 11
Weighted Average
52
3.58