Mounts Baths Cleanliness Survey Results

Page 1

Cleanliness and Housekeeping Questionnaire

Q1 Reception/Circulation Areas Answered: 60

Skipped: 3

100% 80%

51.67%

60%

40%

21.67% 20%

5.00%

11.67%

10.00%

0% Rating 1 Very Dissatisfied

2 Dissatisfied

3 Neither

4 Satisfied

5 Very Satisfied

1 Very Dissatisfied Rating

2 Dissatisfied 5.00% 3

3 Neither 10.00% 6

4 Satisfied 11.67% 7

1 / 10

5 Very Satisfied 51.67% 31

Total 21.67% 13

Weighted Average

60

3.75


Cleanliness and Housekeeping Questionnaire

Q2 Toilets Answered: 62

Skipped: 1

100% 80%

60%

40%

27.42%

30.65%

25.81%

14.52%

20%

1.61% 0% Rating 1 Very Dissatisfied

2 Dissatisfied

3 Neither

4 Satisfied

5 Very Satisfied

1 Very Dissatisfied Rating

2 Dissatisfied 27.42% 17

3 Neither 25.81% 16

4 Satisfied 30.65% 19

2 / 10

5 Very Satisfied 14.52% 9

Total 1.61% 1

Weighted Average

62

2.37


Cleanliness and Housekeeping Questionnaire

Q3 Pool Changing Rooms/Showers Answered: 62

Skipped: 1

100% 80%

60%

35.48% 40%

32.26% 14.52%

20%

14.52% 3.23%

0% Rating 1 Very Dissatisfied

2 Dissatisfied

3 Neither

4 Satisfied

5 Very Satisfied

1 Very Dissatisfied Rating

2 Dissatisfied 35.48% 22

3 Neither 32.26% 20

4 Satisfied 14.52% 9

3 / 10

5 Very Satisfied 14.52% 9

Total 3.23% 2

Weighted Average

62

2.18


Cleanliness and Housekeeping Questionnaire

Q4 Group Changing Rooms/Showers Answered: 54

Skipped: 9

100% 80%

60%

33.33%

40%

25.93%

24.07%

12.96%

20%

3.70%

0% Rating 1 Very Dissatisfied

2 Dissatisfied

3 Neither

4 Satisfied

5 Very Satisfied

1 Very Dissatisfied Rating

2 Dissatisfied 33.33% 18

3 Neither 24.07% 13

4 Satisfied 25.93% 14

4 / 10

5 Very Satisfied 12.96% 7

Total 3.70% 2

Weighted Average

54

2.30


Cleanliness and Housekeeping Questionnaire

Q5 Gym Changing Rooms/Showers Answered: 54

Skipped: 9

100% 80%

60%

40%

27.78%

25.93%

25.93%

14.81% 20%

5.56%

0% Rating 1 Very Dissatisfied

2 Dissatisfied

3 Neither

4 Satisfied

5 Very Satisfied

1 Very Dissatisfied Rating

2 Dissatisfied 27.78% 15

3 Neither 14.81% 8

4 Satisfied 25.93% 14

5 / 10

5 Very Satisfied 25.93% 14

Total 5.56% 3

Weighted Average

54

2.67


Cleanliness and Housekeeping Questionnaire

Q6 Main Pool Answered: 58

Skipped: 5

100% 80%

60%

36.21%

31.03%

40%

12.07%

20%

17.24% 3.45%

0% Rating 1 Very Dissatisfied

2 Dissatisfied

3 Neither

4 Satisfied

5 Very Satisfied

1 Very Dissatisfied Rating

2 Dissatisfied 12.07% 7

3 Neither 17.24% 10

4 Satisfied 31.03% 18

6 / 10

5 Very Satisfied 36.21% 21

Total 3.45% 2

Weighted Average

58

3.02


Cleanliness and Housekeeping Questionnaire

Q7 Teaching Pool Answered: 48

Skipped: 15

100% 80%

60%

37.50%

37.50%

40%

20%

6.25%

12.50%

6.25%

0% Rating 1 Very Dissatisfied

2 Dissatisfied

3 Neither

4 Satisfied

5 Very Satisfied

1 Very Dissatisfied Rating

2 Dissatisfied 6.25% 3

3 Neither 12.50% 6

4 Satisfied 37.50% 18

7 / 10

5 Very Satisfied 37.50% 18

Total 6.25% 3

Weighted Average

48

3.25


Cleanliness and Housekeeping Questionnaire

Q8 Health Suite Answered: 51

Skipped: 12

100% 80%

60%

45.10%

40%

21.57%

19.61% 9.80%

20%

3.92%

0% Rating 1 Very Dissatisfied

2 Dissatisfied

3 Neither

4 Satisfied

5 Very Satisfied

1 Very Dissatisfied Rating

2 Dissatisfied 21.57% 11

3 Neither 9.80% 5

4 Satisfied 45.10% 23

8 / 10

5 Very Satisfied 19.61% 10

Total 3.92% 2

Weighted Average

51

2.75


Cleanliness and Housekeeping Questionnaire

Q9 Exercise Studio Answered: 49

Skipped: 14

100% 80%

48.98%

60%

28.57%

40%

20%

2.04%

12.24%

8.16%

0% Rating 1 Very Dissatisfied

2 Dissatisfied

3 Neither

4 Satisfied

5 Very Satisfied

1 Very Dissatisfied Rating

2 Dissatisfied 2.04% 1

3 Neither 8.16% 4

4 Satisfied 48.98% 24

9 / 10

5 Very Satisfied 28.57% 14

Total 12.24% 6

Weighted Average

49

3.41


Cleanliness and Housekeeping Questionnaire

Q10 Trilogy Gym Answered: 52

Skipped: 11

100% 80%

60%

38.46% 28.85%

40%

21.15% 9.62%

20%

1.92%

0% Rating 1 Very Dissatisfied

2 Dissatisfied

3 Neither

4 Satisfied

5 Very Satisfied

1 Very Dissatisfied Rating

2 Dissatisfied 1.92% 1

3 Neither 9.62% 5

4 Satisfied 38.46% 20

10 / 10

5 Very Satisfied 28.85% 15

Total 21.15% 11

Weighted Average

52

3.58


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