Wisconsin interactive network REPORT 2014
INSIDE DNR Harvest Registration Pilot..... 2 One Year Equals 100,000+ Downloads..................... 2 Security Incident Response: Don’t Rush the Notification Timeline................ 3
Services Launched
Message From the General Manager
A Successful Start to a Great Partnership
M
ay 2014 marked the success of the first full year of the eGovernment partnership between Wisconsin Interactive Network (WIN) and the state of Wisconsin. The goal of this partnership, based on the self-funded eGov-
ernment services model, is to deliver value to the citizens, business community, and government in an efficient and cost-effective manner. WIN is excited to share the successes with our partners. These are the result of a combined effort between WIN, the state of Wisconsin agencies, and oversight councils. Accomplishments during Year One include: • 21 services launched, including five mobile apps • 9 agencies participating in the eGovernment partnership • 173 marketing and outreach events conducted • 29,047 customer support requests offset from the state and handled by WIN • 24 staff hired In 2015 we are focused on the launch of additional publicly-available services, delivery of mobile apps, and the revamping of some agency websites. We work hard every day to build on the momentum of the first year in hopes of sharing | continued on page 3 |
DNR Harvest Registration Pilot
F
One Year Equals 100,000+ Downloads WI Fish & Wildlife Guide The Wisconsin Fish & Wildlife Guide mobile
calendars let users search by property, date, and type of event. Social networking and photo/video
or the first time in the history
app, launched in partnership with Parks by
sharing are enabled, while the “Friend Finder”
of deer hunting in Wisconsin,
Nature for the Department of Natural Resources,
allows companions to track each other. Built-in
hunters can register their deer harvest
represents the intersection between Wisconsin
compass, weather alerts, and emergency alert
online or via telephone. The new
outdoor traditions and mobile technology. The
features promote safety and awareness.
Harvest Registration System is just
app, downloaded to more than 70,000 devices,
one component of the comprehen-
makes it easy for outdoor enthusiasts to connect
sive, multiphase hunting and fishing
with each other, and promotes outdoor safety.
licensing project WIN is rolling out for
The app features GPS, a safety communications
the Department of Natural Resources
tool, species identification, and weather alerts.
Transportation, WIN has also released two driver
(DNR). In September 2014 the harvest
Advanced mapping allows users to save maps for
knowledge practice tests. The Wisconsin Driver
e-registration system was deployed to
offline access. And the “Nearest Me” feature helps
License Practice App is ideal for teen drivers to
a pilot group of 15,000 deer hunters.
explorers find state wildlife management areas,
practice before coming in to take their driving
To date, more than 10,000 deer have
shooting ranges, state forests, fisheries, manage-
test. The Wisconsin DMV Commercial Driver
been registered with this new system.
ment areas, and boat landings.
License Practice Test App is the first of its kind
the cost of manual data entry by DNR
In partnership with the Department of
to be launched by any NIC state. Both apps help
The system provides added convenience to hunters, helps to eliminate
WI Driver License and Commercial Driver License Practice Tests
WI State Parks & Forests Downloaded to more than 12,000 devices, the
users prepare for the licensing tests, with sample questions similar to what may be seen on the
staff (330,000 deer registrations were
Wisconsin State Parks & Forests App, launched
exams. Each app presents the user’s final score
processed manually in 2013), and
in partnership with Parks by Nature for the
and correct answers cross-referenced to the
provides critical data to the DNR Wild-
Department of Natural Resources, delivers a
respective Wisconsin driver manuals. Scores for
life team in a timely manner. Beginning
description of each park, forest, and trail, with
repeated attempts are tracked, allowing users to
in late spring of 2015, the system will
a listing of the amenities offered. Advanced GPS
retake the tests and view their progress over time.
expand to all hunters and will allow for
mapping locates the closest state properties
Users can share their results via Facebook and
reporting the harvest of other species
with directions, and allows users to record trail
Twitter or by email. Combined, these two applica-
including turkey.
distances and time elapsed. Real-time event
tions have received nearly 30,000 downloads. n
Wisconsin.Gov’s New Look is a Show Stopper More Than a Quarter of a Million Visits Since Launch
R
emember the Internet of 2002?
state needing information about the work of
reorganized based on site analytics and user
Wikipedia and iTunes were cutting
Wisconsin government.
analysis, and best practices from multiple
edge, Wi-Fi had just become “a thing,”
Fast-forward to 2014. The redesigned
other state websites have been incorporated.
and most folks still relied on dial-up to access
www.Wisconsin.Gov is launched and, for the
The site leverages the security and stability of
the Web. Cellphones weighed as much as
first time in more than a decade, the public
Microsoft’s SharePoint 2013 content manage-
a pint of milk. MySpace was a gleam in the
face of Wisconsin sports a new visual design
ment platform to store and deliver content.
eye of its creators. Facebook, Pinterest, and
and structure. The updated Wisconsin.Gov
And the content itself has been streamlined
YouTube weren’t even conceived of. And
showcases the beauty of Wisconsin with
to make site visits pleasant and, more impor-
Twitter? Twitter (and hashtags) were still a
landscape photography that changes with the
tantly, productive for citizens of the state.
few years away. Wisconsin.Gov, with its text-
seasons, and pays homage to the state’s history
heavy interface and minimal graphics, was a
with Frank Lloyd Wright-inspired typography
reliable workhorse of a site for citizens of the
and motifs. Navigation has been retooled and
2 | Wisconsin interactive network REPORT 2014
A new directory makes it easy for citizens unfamiliar with the organization and state | continued on page 3 |
Security Incident Response: Don’t Rush the Notification Timeline
O
ne of the primary concerns when
caution and avoid communicating infor-
executing on a thorough incident response
dealing with a security breach
mation too quickly, as this information
plan, which should serve as the guide for
is notification to appropriate
may eventually turn out to be erroneous
handling a security breach, including specific
impacted parties. There are an increasing
or inaccurate. Accordingly, do not rush
roles and responsibilities for multiple teams,
number of laws and regulations related
evidence collection and analysis simply
notification, and communication.
to notification in the event of a security
to provide immediate information to the
breach. In fact, 19 states either introduced
public. Understand state breach notifica-
to tighten security breach notification
or considered security breach legislation
tion laws and notification requirements
timelines that you will be expected to
in 2014. The Florida Information Protec-
set by federal law, or industry standards,
follow, it is not advisable to rush the
tion Act of 2014 was passed, requiring
such as the Payment Card Industry’s Data
communication process during a security
notice to be provided to affected individ-
Security Standard.
incident. The best response will stem from
Again, even as new legislation continues
uals as soon as possible, but no more than 30 days after discovery of the breach. The previous law had a 45-day requirement. Also this year, Kentucky became the latest state to enact security breach legislation, leaving only a few states without any laws requiring notification of security breaches involving personal information.
“ W ith a cybercrime, much like with a traditional crime scene, a thorough review of the evidence is essential and a necessary part of the process before any conclusions can be drawn.”
With a cybercrime, much like with a traditional crime scene, a thorough review
Setting up a command post may also be
taking the necessary time to gather and
of the evidence is essential and a necessary
a good idea for managing a security breach,
analyze the cybercrime scene evidence,
part of the process before any conclu-
depending on the magnitude of the issue. This
as well as following a detailed incident
sions can be drawn. It is advisable to use
can go hand in hand and be leveraged with
response plan.
Wisconsin.Gov’s New Look is a Show Stopper
A Successful Start to a Great Partnership | continued from page 1 |
| continued from page 2 |
agencies to locate those they need to obtain information and services. Each agency is cross-referenced with its most popular online services, and the directory highlights social media accounts for select agencies. Panoramic images from Wisconsin photographers change
the success of Year Two and beyond with you, our partners. We sincerely appreciate your business and your partnership. We look forward to the opportunity to continue working with those of you we’ve already had a chance to partner with and the potential for those of you we have not. Together, the value to portal users and the eGovernment partnership provide the foundation to be the first choice for anyone needing to access Wisconsin data or services. WIN’s local presence in Madison allows us to foster and develop trusted relationships and provide
to match the changing of the seasons, and the
a solid foundation for service delivery.
site features a responsive framework, which
Sandi Miller
accommodates today’s variety of mobile and tablet devices. Since the site went live in April, it has received more than 300,000 visits. n
WIN General Manager
Wisconsin interactive network REPORT 2014 | 3
1 S. Pinckney Street, Suite 520 Madison, WI 53703 (608) 250-4606 Wisconsin.Gov
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