How to fest
BOX OFFICE FAQ 573.442.TRUE (8783)
boxoffice@truefalse.org
1. WHEN IS THE BOX OFFICE OPEN? There are two Box Office locations at the Park: The primary location is south of Riechmann Pavilion [MAP #01] Wednesday, May 5—Friday, May 7: 4pm-9:30pm Saturday, May 8 & Sunday, May 9: 11am-9:30pm The satellite Box Office location is on the west side of the Park next to CoMo Square and will be open May 5-7, 4-8pm, May 8-9, 11am-9pm.
2. HOW IS TICKETING DIFFERENT IN 2021? If you have a
pass, your reserved tickets will be stored and accessed via the barcode on your pass. If you do not have a pass and buy individual tickets, you will have the option to print a paper ticket at home or bring a smart device with a scannable barcode that venue staff will scan at the door for admission. Prepurchased tickets can be picked up at the Park Box Office Tent during the Fest. A fee will be charged for lost/replacement passes, and when reported lost, tickets stored on a pass’s barcode will be deactivated.
3. HOW MUCH ARE TICKETS? Single tickets are $15; Gimme Truth! and Waffles With Wilson tickets are $20; Student tickets are $10 ONLY at the Park Box Office Tent in person, and ticket purchasers must present a valid student ID at time of purchase (student discount does not apply to the aforementioned special event tickets). Drive-in tickets are $40 per car.
4. WHAT DOES “NRT” MEAN? Why don’t you just say “sold out”? NRT stands for “no reserve tickets” and means the available tickets have been reserved by passholders or purchased. However, there is still a good chance you can get in at the door. Inevitably, some people who reserve tickets don’t show up, and many seats are available via the “Q”!
5. CAN I BUY TICKETS AT THE DOOR TO A VENUE? / HOW DOES THE “Q” WORK? Check online or at the Box Office
for available tickets. If tickets remain, they’ll be sold online or at the Box Office until 1 hour prior to start. After, admission is managed at the venue. If a film goes NRT, empty pods will be filled at the venue via the Q. Beginning 60 min. before a film, get a Q number from the venue Queen. 1 Q number = 1 pod. With your Q number in hand, leave the venue instead of waiting in line! 15 minutes prior to the start, come back, find your spot in the Q, and venue staff will release available pods. If there are 15 open pods, numbers 1-15 in the Q will get in, etc. If you return to the Q after your number is called, you’ll have to go to the back of the line. All members of a pod must be present at time of admission. Passholders receive free admission; nonpassholders pay at the time of admission. There is no Q at the Drive-in.
6. WHERE CAN I USE CASH? All events and venues allow cash for
admission or purchase. Credit cards are accepted at all venues and both Box Office locations. Tipping via Venmo for buskers will be available; please visit Page 41 for details.
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