Quality on Tap! November/December 2014

QUALITY ON TAP!

November/December 2014

TRWA Guidance on How to File Documents at the Public Utility Commission Also Inside: Bright Star-Salem SUD and College Mound SUD Celebrate Infrastructure Improvements Absentee Voting Ensures You Have a Voice in TRWA Elections Texas Rural Water Foundation Welcomes New Veteran Hires www.trwa.org

TRWA Today TRWA BOARD OF DIRECTORS

Fred Aus Executive Director

Officers Clay Hodges Pat Allen Brian Macmanus Barry Miller James Morrison

TRWA STAFF Allison Kaminsky Communications Director

President Hunt (Dist. 7) Vice President Guadalupe (Dist. 9) Secretary Cameron (Dist. 6) Treasurer Gonzales (Dist. 5) Immediate Past President Walker (Dist. 13)

District Directors John Frantz

Hartley (Dist. 1)

Bruce Alexander

Medina (Dist. 2)

Chris Boyd

Denton (Dist. 3)

Teresa McAnally Member Services Director Lance Harrell Information Technology Lara Zent Deputy Executive Director and General Counsel Pauline Word Legal Assistant Larry Bell Technical Assistance Director Raymond Curtis Wastewater Trainer Alex Eaves Wastewater Technician Paul King Circuit Rider James Smith Circuit Rider William White Circuit Rider Celia Eaves Environmental Services Director Deborah McMullan Source Water Protection Specialist

Delores Goode

Lampasas (Dist. 4)

Steven Mindt Technical Assistance and Training Specialist Refugio Rodriguez FMT Specialist Janice Gibbs, CPA Finance Director

Hill (Dist. 8)

Pam Cantrell Administrative Assistant

Kent Watson

Brazos (Dist. 10)

Angela Harris Administrative Assistant

Kevin Spence

Franklin (Dist. 11)

Michael Vollmar Professional Development and Training Director

Vickie Armstrong

Kaufman (Dist. 12)

Melody Bennett Administrative Assistant

Charles Beseda

Jerry Pickard

Sabine (Dist. 14)

Len Klandrud Instructor George Patterson Instructor

Established in 1969, the Texas Rural Water Association (TRWA) is a statewide nonprofit trade association with an active membership consisting of more than 750 nonprofit water supply corporations, special utility districts, municipal utility districts, small-town water departments, investor-owned utilities and individual members. In addition, more than 200 water industry suppliers participate in TRWA activities as associate members. TRWA members provide water and wastewater service to 2.5 million customers throughout Texas.

TRWA is dedicated to helping directors, managers and operators provide efficient service and clean, safe drinking water to their customers. Through onsite technical assistance, education and information exchange, TRWA helps its members better meet their needs as well as the needs of their customers.

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Quality on Tap! - November/December 2014

CONTACT THE EDITOR Quality on Tap is a bimonthly publication of the Texas Rural Water Association. Your comments and opinions, as well as editorial and advertising inquiries, are welcomed and should be directed to the Editor, Allison Kaminsky, at (512) 4728591 or at editor@trwa.org.

Find TRWA on Facebook “Like� our Page and join the conversation at: www.facebook.com/TexasRuralWaterAssn

Follow TRWA on Twitter!

Find us at @TexasRuralWater for all water industry news and @TRWALegislative for legislative updates relevant to you!

Quality On Tap! Features:

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Bright Star-Salem SUD and College Mound SUD Celebrate Infrastructure Improvements

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On October 28, two TRWA members held ribbon cutting ceremonies to celebrate the completion of extensive infrastructure improvements to their systems.

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TRWA Guidance on How to File Documents at the Public Utility Commission

By Pauline Word, Texas Rural Water Association As of September, documents pertaining to CCN issues and rate appeals must now be filed with the PUC. Since the filing requirements have changed, here is an overview of the process.

Voting Ensures You Have a Voice in 14 Absentee TRWA Elections

By Allison Kaminsky, Texas Rural Water Association If you cannot attend our annual Convention in March, your system is still entitled to a vote on TRWA matters. Learn about our absentee voting process.

16 19 22

The TRWA Membership Drive is now Underway

By Teresa McAnally, Texas Rural Water Association Read more about changes to TRWA membership options and sponsorship opportunities.

In Every Issue: Letter from the Executive Director Ask Larry

5 10

Answers to your technical questions

Keep it Legal

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Answers to your legal questions

Emergency Tank Repair Prevention and Preparation

Advertiser Index

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By Erika Henderson, Pittsburg Tank & Tower Winterizing you system can help prevent unnecessary tank damage and emergency repairs

Plan Ahead

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TRWA’s Calendar of Events

Texas Rural Water Foundation Welcomes New Veteran Hires

By Lily Roblin, Texas Rural Water Foundation The TRWF Veteran Employment Program welcomes four new veterans!

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TRWA Briefs The 2015 TRWF Scholarship Cycle is Now Open; Meet Our Newest TRWF AmeriCorps VISTA; Support Your Political Action Committee; RuralWaterCon: The Premier Convention for Rural Water Professionals; Quality on Tap to Launch New Name in January 2015

ON

THE

COVER: Texas Stream Among Frozen Pines

Quality on Tap! - November/December 2014

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Quality on Tap! - November/December 2014

Letter from the Executive Director It’s the Most Wonderful Time of the Year I was listening to Christmas songs on the radio recently, and the song made a classic by Andy Williams played, “It’s the Most Wonderful Time of the Year.” I had time to concentrate on the lyrics—because I was stuck in Austin traffic. And I suddenly realized just how difficult it is to obey the song’s directive to “Be of good cheer!” when trying to navigate the parking lot at the shopping mall.

The hustle and bustle of the season has a unique way of distracting us from the really important things in life—our friends, our families, the reasons we get up and do what we do every single day the rest of the year.

But while sitting in my vehicle, I was overcome with a sense of thankfulness for the community that is Texas Rural Water. When the song talked about “happy meetings when friends come to call,” I reminisced on all the friendly faces I had seen at TRWA conferences, meetings and events over the past year. I was thankful for the TRWA Board members and all of their hard work and dedication to our great organization. I am eternally grateful to TRWA staff and all of their efforts on your behalf.

Above all, though, it is you—TRWA members—who provide the power of our association. Please renew your membership for 2015, because we need your help. Please promote membership in TRWA to non-member systems, because there is much help we can provide them.

We have much to do together in 2015 at TRWA. The 84th Texas Legislature will convene on January 13, 2015, and there will be new state leadership and a host of new legislators who need to learn from us about the challenges facing rural water systems in Texas. We will have many opportunities to learn also. Please register for the TRWA/ TWCA Water Law Seminar, January 22-23 in Austin. And it’s not too early to plan to be at RuralWaterCon, TRWA’s 46th Annual Convention in Austin in March, and participate in Rural Water Day at your state Capitol building!

“...there will be new state leadership and a host of new legislators who need to learn from us about the challenges facing rural water systems in Texas.”

Thank you for all you have done in 2014 and all you will be doing in 2015 to fight for Texas rural water and to Keep Texas Rural!

Merry Christmas and Happy New Year to all of you!

Fred Aus Executive Director Texas Rural Water Association

Quality on Tap! - November/December 2014

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Quality on Tap! - November/December 2014

Bright Star-Salem SUD and College Mound SUD Celebrate Infrastructure Improvements

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n October 28, 2014, two TRWA members held ribbon cutting ceremonies to signify the completion of extensive infrastructure improvements to their systems.

Bright Star-Salem SUD celebrated the opening of their new surface water treatment plant, located at the intersection of FM Hwy 2946 and Hwy 515. The treatment plant was the last phase of a 5.9 million dollar expansion project, funded in part by a loan granted by the Texas Water Development Board as part of the Drinking Water State Revolving Fund Program.

The system embarked on this project to ensure customers will have adequate water for the next 20 years. The improvements will also afford the opportunity to sell excess water to other utilities, thereby lowering the cost of their project to their customers.

College Mound SUD Board and staff gather together to celebrate the completion of their new pump station and ground storage tank.

General Manager Wanda Gaby led the ribbon cutting ceremony, and was joined by TRWA Executive Director Fred Aus and Texas Water Development Board Chairman Carlos Rubinstein.

Also in attendance were the system’s Board and staff, as well as several community members, who then enjoyed refreshments and a quick tour of the plant.

College Mound Special Utility District commemorated their new 429 Pump Station and ground storage tank going online with a ribbon

cutting on the same day. General Manager Shirley Blakely and Board President Maurice Pittman cut the ribbon as Board Members Tom Atwood, Chuck Currie, Dale Wagoner, Pete Slocum and Paul Cauley, and employees T. Chad Wilson, Chase Pittman, Tera Bell, Linda Ruddock, Jimmy Loftin, Sam Smith, Tammy Waymire and Jaleel Clemon looked on.

Also present for the event were Rocio Pittman, Velvin and Weeks Engineering representative Tyler Hendrickson and Baker Contracting representatives Danny Baker and Andy McCormack. There was a brief tour of the pump station led by Field Supervisor T. Chad Wilson.

This is the first of three new pump stations and ground storage tanks to go online for College Mound SUD this year, replacing their near 50-yearold buildings and ground storage tanks. The expected completion date for the remaining sights is early 2015. College Mound SUD’s Board of Directors and employees are very proud of these improvements to their infrastructure, and will continue to make improvements to ensure a high quality of water is available for their customers.

TWDB Chairman Carlos Rubinstein says a few words before the official ribbon cutting ceremony at Bright Star-Salem SUD’s new surface water treatment plant.

Does your system do something that stands out? E-mail editor@trwa.org or call 512-472-8591 and tell us your story! You could see your system highlighted in the next issue of our magazine!

Quality on Tap! - November/December 2014

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TRWA Guidance on How to File Documents at the Public Utility Commission

By Pauline Word, Texas Rural Water Association

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n Sept. 1, 2014, the Public Utility Commission (PUC) took over regulation of certificate of convenience and necessity (CCN) issues and rate appeals from the Texas Commission on Environmental Quality (TCEQ).

All applicable documents previously filed with TCEQ now must be sent to PUC. These filings include tariffs for water supply corporations; CCN amendments; sale, transfer and merger applications; and other CCN-related issues.

The filing requirements at PUC are different than TCEQ so here is some guidance for TRWA members on this process.

Tariff

Water supply corporations are required to file one copy of the tariff with the PUC pursuant to Texas Water Code Section 13.136(c) and 16 Texas Administrative Code Sec. 24.21(j), the new PUC rule on WSC tariff filings.

Once PUC has scanned all the tariffs it received from TCEQ, PUC will consider those tariffs to be the official version on file at the agency. PUC prefers only the amended pages of the tariff, which the agency calls tariff sheets, be filed with its Central Records and not an entire new tariff each time it is revised. The agency will update the version on file with any new amendments sent.

PUC is in the process of scanning all documents it received from TCEQ and expects to have all WSC tariffs it received available online soon through its 1-800-327-9761 (except FL) E-mail: regal@regalchlorinators.com

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Quality on Tap! - November/December 2014

PUC Interchange, the agency’s filings database.

PUC will assign a control number (internal unique reference number assigned to each filing). Water supply corporations are encouraged to check the search feature on the PUC Interchange (http:// interchange.puc.texas.gov/WebApp/Interchange/ application/dbapps/filings/pgSearch.asp) to see if their tariff is on file yet, and record the control number as a reference. Water supply corporations should search by their utility name without “WSC” or “water supply corporation” included to avoid false results.

Along with the amended tariff pages, a water supply corporation should include a cover letter stating the control number once it has been assigned to the tariff, the system name, a detailed list of the tariff pages being amended and a signature of the system’s representative. TRWA has created a sample tariff cover letter on the TRWA website, which you can access by navigating to the main Legal page and then selecting “Sample legal forms” on the right-hand menu, or you may contact us at 512-472-8591 or legal@trwa.org.

CCNs & STMs Number of Copies: Certificate of Convenience and Necessity (CCN): 7 Copies Sale, Transfer, Mergers (STM) applications: 7 Copies The application deadline for STM applications by water supply corporations and systems required to possess a CCN is still 120 days before the effective date of the sale, acquisition, merger, etc.

(16 TAC 24.109). PUC adopted TCEQ’s 291 rules into new PUC Chapter 24 rules and is working on substantive revisions to those rules. Download an STM application form here: http://www.puc.texas. gov/industry/water/forms/forms.aspx.

PUC’s form to obtain or amend a CCN also is available at this link. PUC’s procedural rules for CCN amendments currently are the same as the TCEQ’s rules were (16 TAC 24.105-.106).

PUC Filing Procedures for All Documents: All filings, regardless of their size and number of copies, must be sent to the following address for processing per PUC Procedural Rule 16 TAC 22.71(b):

Visit TRWA.org For More!

Visit our website for a comprehensive list of filings required for systems!

Mailing Address: Public Utility Commission of Texas Central Records 1701 N Congress PO Box 13326 Austin, Texas 78711-3326 Shipping / Overnight Delivery Address: Public Utility Commission of Texas Central Records 1701 N Congress, Suite 8-100 Austin, Texas 78701 Any filing, including applications, consisting of 10 pages or larger, also must be filed electronically per PUC’s procedural rule 16 TAC Sec. 22.72(h). This electronic filing is in addition to the required paper filing. The electronic copy must be filed before the paper copy is sent so a print-out of the transaction record the electronic filing system generates can be mailed along with the required print copies. PUC only considers a filing complete when it receives the required number of paper copies and electronic filing, if applicable.

PUC uses its own software application “PUC Filer� that must be downloaded to your local computer or drive to file documents electronically.

PUC has detailed instructions on how to use this application here: http://www.puc.texas.gov/industry/ filings/FilerOp.aspx. The Filer application can be downloaded here: http://www.puc.texas.gov/ industry/filings/FilerDownload.aspx. We also will post slides from a recent PUC filings workshop on our website under the legal resources page to further explain how to use the software.

The following pages contain filings we have identified that water districts and water supply corporations must file with local, state and federal agencies or keep on file internally. We will continue to add new filings as we identify them.

Districts: bit.ly/distfilings WSCs: bit.ly/wscfilings

inch wide, except that any tariff filing may be singlespaced. Filings must be printed or formatted in not less than 10-point type.

No cover letter shall be attached to any filing, except tariff pages. If a document has five or more headings and/or subheadings, it must have a table of contents with the major sections of the document included.

Oversized documents: Any log, graph, map, drawing or chart submitted as part of a filing can be printed on larger paper if it cannot be provided legibly on letter-size paper.

The document must be able to be folded to a size no larger than 8.5 inches x 11 inches. Oversized documents must be filed as referenced attachments.

If you have any questions about these guidelines, please contact us at 512-472-8591.

No filing fee is required to file any document with the PUC. Hard copy standards: Filings with PUC must be typed on 8.5 inch x11 inch paper and printed on both sides of the paper. Every paper filing, except tariffs for water supply corporations, must include one copy (not the original) unbound and numbered from start to finish per PUC procedural rule 16 TAC Sec. 22.72(g)(2), and pages should be numbered consecutively.

Filings must be double-spaced or one and onehalf times spaced with left margins not less than one Quality on Tap! - November/December 2014

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Ask Larry A Q&A column with TRWA Technical Assistance Director Larry Bell One of our water plant driveways is shared with a customer who also happens to be a board member. The customer wants to put up an automatic gate that will be far enough off the road and behind our plant that it will in no way interfere with our access to the plant. The gate will require a key pad that will be placed on the system property near a fence, but still not obstructing our access. Do we need to grant some sort of easement for this?

Q:

remove the equipment should it be abandoned or not being used for the original purpose.

A: This is an unusual request because most of the time a system is asking other landowners for easements to install equipment and lines.

The easement also should be clear whether the structure being installed on the system’s property may be altered or enlarged with any future upgrades or modifications, or the easement may prohibit such improvements to the structure.

This person is a current board member, but he may resign or fail to win election to the board at some future date and no longer work cooperatively

Yes, anytime one party/person is requesting permission to use some part of another person’s/ system’s property there should be an easement describing the type of equipment to be installed, where it can be installed and any requirements to

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Quality on Tap! - November/December 2014

As a starting point, your system could use the USDA sample site-specific easement form, but tailor it to apply to the gate structure, including the location of the gate, and remove any references to pipes, meters and other water system type structures and appurtenances. Be sure to clearly specify the type, size and configuration of equipment that can be installed with this “key pad” both now and in the future.

with the system, or he could sell the property.

Therefore, the easement rights and privileges should be spelled out clearly and should specify whether they apply only to this owner or also to future owners. I also recommend that you deed record the easement as with all other easements.

Q: I have searched Texas Commission on Environmental Quality’s (TCEQ) 30 Texas Administrative Chapter 290 rules and cannot find the number of taps for service based only on line size. My operator thinks looped lines can allow us to increase the number of taps. Is this true, and are there other circumstances that would increase the allowed number of taps on a line?

A: TCEQ does not have a rule specifically addressing the capacity of a looped line.

The system’s engineer should conduct a study of that part of the distribution system and determine how many taps can be installed on that entire looped line to determine what will be acceptable to TCEQ’s inspectors. Typically, a system will not be questioned by TCEQ about the number of taps on a line unless they get a complaint of low pressure.

when memberships may be transferred. The most common transfer situation is when a person sells their property to another person. Other allowable reasons are transfer to a relative without compensation or transfer by will when a member dies. Another situation addressed by the statute is transfer following judicial or nonjudicial foreclosure of the property.

The law also provides that a water supply corporation may condition the transfer on the transferee owning the real estate designated to receive the service, and on meeting the conditions for water or sewer service prescribed by the corporation’s published rates, charges and conditions of service.

This is all spelled out in TRWA’s sample tariff and should be clearly described in your corporation’s tariff as well.

If you have a technical question you would like answered, please e-mail Larry.Bell@trwa.org.

I recommend the applicants who want service in that area pay their fair share of this engineering study, and the system may want to share this cost if additional information is needed. Remember that for WSCs, an applicant for service may appeal the cost of obtaining service to the Public Utility Commission for review if they think it is too high or unjustified.

It would be prudent to get an estimated cost for different types of engineering studies so the prices you quote to applicants are current. This also will allow your board to decide whether the system will need or want to share any of this cost.

Q: When can we transfer a membership?

A: Section 67.017 of the Water Code addresses

Quality on Tap! - November/December 2014

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Quality on Tap! - November/December 2014

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Absentee Voting Ensures You Have a Voice in TRWA Elections

By Allison Kaminsky, Texas Rural Water Association

W

hen the TRWA membership voted back in March 2013 to eliminate the proxy voting process, it also gave direction to the TRWA Board to develop an absentee ballot voting process in its place. That way, if a system were unable to attend the TRWA Annual Convention, it would still have an opportunity to cast a ballot in a TRWA election, whether for a Board of Directors candidate or on a TRWA bylaws amendment.

In 2014, TRWA successfully developed and executed this process, receiving over 40 absentee votes from systems that would have otherwise not been able to weigh in on the TRWA election. We received very positive feedback from our members on the process, so we will implement the same procedures for systems to vote absentee in lieu of proxy voting in the 2015 elections.

Each member system will Above is the map that will be used for 2015 TRWA Board Member elections. It was receive an absentee voting packet approved by the TRWA Board of Directors on December 5, 2013. You may also download a version of this map from our website at www.trwa.org. via U.S. Mail by January 26, 2015. Each packet will contain the following: The Board President or Vice-President and • Official Absentee Ballot Board Secretary or Treasurer of the member system must complete and sign the delegate certification • Delegate Certification Form form (Only President or Owner need sign for an • Complete listing of candidates running for IOU). Only Official delegates are authorized to cast District Director and Alternate Director in your an absentee ballot for your system. Please note: district Your delegate must be affiliated with your system.

• Complete description of proposed Bylaws You may not appoint an official from another water amendments and resolutions system to vote on behalf of your system.

•

An envelope pre-addressed to the TRWA office

Voting Instructions Step 1: Complete Your Delegate Certification Form 14

Quality on Tap! - November/December 2014

Step 2: Review all Items of Consideration The absentee ballot will have a complete listing of candidates running for TRWA Director or Alternate Director in your district, as well as a description of all proposed changes to the TRWA

bylaws. You should review these documents in their entirety before marking on your official absentee ballot.

Step 3: Mark Your Ballot All items under consideration should be reflected on your absentee ballot. The designated delegate from your district should clearly mark the box next to the desired candidate. Under the “Proposed Bylaws Amendments and/or Resolutions” section, you have the option of marking a box in either the “Yes” or “No” column to indicate your preference (if applicable).

Do You Have a Job Opportunity at Your Utility?

Step 4: Check Your Ballot Look at the positions you have marked. Doublecheck that you have made the choices you intended and that your marks are clearly indicated.

Step 5: Preserve the Secrecy of Your Ballot Place your completed official ballot and delegate certification form in the provided pre-addressed envelope and seal it.

Step 6: Cast Your Vote!

To cast your absentee ballot, return the ORIGINAL documents to the Credentials Committee using one of the following methods: •

Your system’s delegate certification form and official absentee ballot may be mailed to the TRWA office using the pre-addressed envelope. Votes submitted through this method must be received by 5:00 p.m. on FRIDAY, March 13, 2015.

•

Your system’s delegate certification form and official absentee ballot may be delivered to the Credentials Committee desk on-site at the *Annual Convention no later than 5:00 p.m. on WEDNESDAY, March 18, 2015.

*The 2015 Annual Convention will be held in Austin, Texas at the Renaissance Hotel on March 18-20, 2015. District Caucuses will be held Friday, March 20 beginning at 8:30 a.m.

We recognize this is still a fairly new voting system, and that it may be unfamiliar to systems who did not vote absentee in 2014. It is the goal of TRWA Board and staff that each member system has the chance to vote and have its vote be counted. Please do not hesitate to contact the TRWA office with any questions you may have about the absentee ballot voting procedures. You are welcome to call us at 512-472-8591 or e-mail us at info@trwa.org.

Let the

Rural Water Workforce Initiative help you increase your potential applicants!

For More Information: http://bit.ly/hirerural Questions? Contact Us at (512) 472-8591 E-mail: Foundation@texasrwf.org

Quality on Tap! - November/December 2014

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The TRWA Membership Drive is Now Underway

By Teresa McAnally, Texas Rural Water Association

C

urrent TRWA Members should have already received their renewal statement in midDecember. For TRWA voting eligibility, please renew by March 6, 2015.

TRWA Members receive numerous benefits for their membership fees. TRWA’s lobby team works at the state and federal levels to influence legislative and regulatory issues that impact water systems. A full-time attorney responds to questions from member systems relating to legal issues faced by water utilities, as well as providing consultation on water law issues and representing members as a legal counsel. A legal defense fund is maintained to assist members with representation regarding issues that have a statewide impact.

TRWA also works with state and federal governmental agencies that influence water policies for the state and closely monitors rules and regulations created and enforced to ensure they are reasonable and necessary.

A comprehensive technical training program for water and wastewater operators, managers and board members is also provided by TRWA. The training courses are approved for TCEQ operator license credit and TRWA’s operator certification program provides training for obtaining or renewing state water and wastewater operator licenses.

Field representatives of TRWA provide training and onsite technical assistance to TRWA members on issues such as preventative maintenance, leak detection, water audits, rate analysis, budgeting and personnel policies.

TRWA members also receive discounts to Annual

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Convention, the Technical and Training Conference, Office Professionals Conference, Water Districts Conference and Fall Management Conference, as well as a subscription to the award-winning TRWA magazine.

TRWA Individual Members receive a magazine subscription, legislative updates and a 10 percent discount to the 2015 Annual Convention for a $50 fee. This membership is available to individuals employed by or serving as a Director or Officer of a TRWA member system.

Associate Members will have more opportunities to connect with systems at conferences in 2015 with registrations available to all TRWA conferences.

Sponsorship opportunities have been expanded to include the opportunity to speak during the opening session of Annual Convention and conferences.

Select exhibit locations are also a new feature of sponsorship packages. Details regarding exhibit space and pricing at the Annual Convention are now available on the website.

Membership dues can be paid online at www.trwa. org. Log in to view your profile; under the “Invoicing, Payments & History” heading, click “Membership” and use the “Options” section to review and pay your dues. If you need assistance logging into the website for the first time, please e-mail membership@trwa. org.

TRWA is dedicated to providing training, technical and legal assistance to our members. TRWA is proud to be one of the preeminent water and wastewater trade associations in the nation. Together we will continue to work hard to Keep Texas Rural!

Keep It Legal

Answers to Members’ Questions by Lara Zent, TRWA General Counsel and Deputy Executive Director

Q:

Do we have to turn over money to the Comptroller’s Office under the unclaimed property laws if we sent a check to the last known address and it wasn’t returned, but it was never cashed? Should we put a stop payment on it? If so, can we subtract the fee for the stop payment from the amount of money that we turn over to the Comptroller’s Office?

A: An uncashed check is considered unclaimed property. Section 74.301 of the Texas Property Code requires a holder, such as a utility, who on March 1 of each year holds property that is presumed abandoned, to deliver the property to the Comptroller of Public Accounts on or before the following July 1.

A utility deposit or employee paycheck that is never cashed is considered abandoned after the required one year holding period. Section 72.1017(b) of the Property Code provides that the abandonment period for utility deposits (which includes WSC membership fees) is the later of: (1) the first anniversary of the date a refund check for the deposit was payable to the owner of the deposit; (2) the first anniversary of the date the utility last received documented communication from the owner of the deposit; or (3) the first anniversary of the date the utility issued a refund check for the deposit payable to the owner of the deposit.

A utility may put a stop payment on a check before turning the money over to the Comptroller’s Office to avoid the risk of the recipient collecting the money from the Comptroller and cashing the check. If the recipient cashes the check after the utility has turned over the funds, the utility may file a Holder Reimbursement Request Form 53-115 with the Comptroller’s Office to get the money back they turned in if it has not been claimed by the owner yet.

The utility cannot deduct the bank’s stop payment fee from the amount it turns over to the Comptroller.

The only deduction allowed is for postage to send the required due diligence notice to the last known address of the owner of the property before turning it over to the state, which is required for amounts of $250 or more.

A better option may be to work with your bank to place a notice on all checks that states the check is only valid if cashed within 90 days of issuance.

For more information on the holder requirements in Texas, visit the “Holder Information: Reporting Unclaimed Property” page on the Comptroller’s website at: http://www.window.state.tx.us/up/ reporting.html.

Q: Please explain the new water loss notification we have to provide to our customers. Can we send it electronically?

A: The Legislature in 2013 passed House Bill 1461 requiring utilities to notify their customers of the water loss reported in their water loss audits filed with Texas Water Development Board (Board).

As a reminder, water systems with more than 3300 connections or systems that have Board funding are required to file water loss audits every year.

Systems with 3300 or less connections that do not have Board funding are required to file water loss audits every five years.

The Texas Commission on Environmental Quality (TCEQ) amended 30 Texas Administrative Code Section 290.272 by adding new subsection (h) to incorporate this requirement. The rule states utilities must report the most recent water loss from the water loss audit on or with their next Consumer Confidence Report (CCR) or the next monthly water bills following the water loss audit.

TCEQ suggests the following example language to comply with this requirement: “In the water loss audit submitted to the Texas Water Development Board for the time period of Jan–Dec 2013, our system lost an estimated _____ gallons of water. If you have any questions about the water loss audit please call _________ (PWS phone number).”

Since CCRs now may be delivered electronically to customers, the water loss notice also may be sent electronically with the CCR. Most systems deliver their CCR to customers by providing a direct link to the CCR online. The communication also must prominently display the URL and explain the nature of the link.

Continued on page 18 Quality on Tap! - November/December 2014

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Continued from page 17

If a system is aware of a customer’s inability to receive the CCR by the chosen delivery method then they must send a paper copy. For example, if the system personally knows that a customer does not have a computer, then the system must send a paper copy. In this case, the water loss notice also would be sent on or with the CCR by paper copy.

If you have any other questions about how the reported water loss should appear on your CCR, you may also call the TCEQ Public Drinking Water Section at 512-239-4691.

get your county to inspect the well though if there are public health and safety concerns; for example, if there is a septic field near the well. The county could then place restrictions on the well if it finds unsanitary conditions.

You also may contact the groundwater conservation district in your area to find out if the well is permitted. If the well only is permitted for domestic use, they may be exceeding that limit if they are providing service to other properties.

If you have a legal question you would like answered, please e-mail legal@trwa.org.

Q: We have identified an individual with a water well supplying water to residents in our community. What rights do we have since we are the sole provider for water and sewer service under the Certificate of Convenience & Necessity (CCN)? Can we inspect the well site?

Is this individual illegally operating a water supply system?

A: You may file a cease and desist action with the Public Utility Commission if a person is providing retail water service (charging for water service) to more than one service connection not on the property owned by the person within your CCN area. The legal authority for this action is Texas Water Code Section 13.252 and Section 24.118 of the Public Utility Commission’s rules. Reading Water Code Section 13.252 in conjunction with Section 13.254(a)(4) of the Water Code, a cease and desist petition must be filed within 180 days of the date the water system became aware of the service encroachment.

This also may be an illegally operating system if they meet the requirements of a public water system and have not complied with all the requisite requirements set forth in TCEQ’s chapter 290 rules.

These apply to systems that provide drinking water to at least 15 service connections or serve at least 25 individuals at least 60 days out of the year. You may notify TCEQ’s region office if you suspect that this is the case, regardless of whether they charge for the use of the water (30 TAC Section 290.38(66)).

We are not aware of any legal authority a utility has to inspect a private well. Customer service inspections, which should be addressed in your system’s tariff, are typically for situations in which the operator suspects a cross contamination issue with your water system’s lines. You may be able to

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ensure that America’s rural communities have access to safe and reliable water.

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18

Quality on Tap! - November/December 2014

Emergency Tank Repair Prevention and Preparation

By Erika Henderson, Pittsburg Tank & Tower Group

D

rinking water tanks are surrounded by threats daily, but most problems associated with emergency tank repairs can be prevented.

Extra time and maintenance may be needed to ensure the tank is protected, and water operators should have an effective plan to restore water services if a tank emergency does occur.

Most problems that lead to emergency tank repairs can be prevented with proper maintenance and regular inspections. Obtaining accurate information and saving the documentation of every inspection and repair can enable a deeper level of understanding about the tank’s history. The knowledge gained from its history can then be used to help create a more effective strategy in preventing and limiting future tank repairs.

Harsh winter weather often increases the risk for tank damage and emergency repairs. Last winter, several drinking water tanks nationwide experienced damage, leaks and failures as a result. A Minnesota tank froze twice over the winter because of the prolonged deep freeze (1). And, according to The Old Farmer’s Almanac’s for 2014-2015, “this winter will be another arctic blast with above-normal snowfall throughout much of the nation.” Therefore, measures should be taken now to protect the tanks and help prevent damage that could be caused by snow, ice and freezing temperatures.

likely to occur. For example, the heater in a wooden Chicago water tank malfunctioned in March and the water inside froze solid. The tank’s structural integrity was compromised and the tank had to be dismantled later that month (3).

Changes in temperature can cause pipes to expand and contract making them vulnerable to breaks and leaks. Therefore, all pipes subjected to freezing or temperature change should be protected with insulation and heat tracing. The pipes inside small dry risers of elevated water tanks should also be insulated to prevent the inlet and outlet pipes from freezing. In January, a water pipe broke underneath the foundation of a Minnesota water tower and nearly 500,000 gallons of water were drained from the tank in a mere thirty minutes (4).

Pipe connections and expansion joint connections should be monitored closely for leaks.

Leaks hidden behind insulation can be difficult to locate, and insulation should be inspected and replaced as needed to reveal any defects hidden behind it and to remain effective. The American Water Works Association (AWWA), NFPA and Occupational Safety & Health Association (OSHA) have devised a system of codes and standards that contain several recommendations on pipe Continued on page 20

Drinking water tanks are more susceptible to freeze during nighttime hours when water demand and turnover rate is low. Moving water is less prone to freezing, so keeping the turnover rate high or adding a mixing system can help. The National Fire Protection Association (NFPA) recommends maintaining the water temperature at or above 42°F to prevent tank freezing, and the water temperature can be monitored by installing a low-water temperature alarm (2). But, to maintain appropriate temperature, heating may be necessary. Insulation and standby electric heaters can be used for systems not already setup for steam or hot water.

All heater pipes, heating elements and temperature alarms should be tested, inspected and replaced as needed before the heating season begins and monthly thereafter, or malfunctions are

A frozen elevated water tank can be prevented by properly winterizing your pipes.

Quality on Tap! - November/December 2014

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Continued from page 19

inspections and a suggested timetable for inspecting each type of pipe.

Pumps, altitude valves and overflow pipes should be checked before winter to prevent malfunctions.

An overflow to grade may freeze solid if screens are plugged or flap valves are stuck, and vents can become clogged with ice and snow if they are not vacuum pressured and frost proof. Pumps or altitude valves that fail to shut off during tank filling can cause the tank to overflow. AWWA states, “A properly operated tank should not overflow during normal operation. An overflowing tank is considered an emergency condition and the malfunction causing the overflow should be determined and corrected as soon as possible.” AWWA does not recommend the use of an internal overflow, because if an overflow failure occurs it could go unnoticed and empty the tank (5). This past winter, five water distribution pumps in Arkansas froze overnight, leaving the city’s above-ground storage tanks empty.

Without water, the city’s fire hydrants became useless and firefighters were left with nothing but the water on their trucks (6).

All valves, pipes, controls, alarms, and liquid level indicators must be in proper working order for adequate water to be available. Failure of any component could have dire consequences, and all components may need to be inspected daily during extreme weather for signs of frozen,

cracked or damaged areas. Sometimes, despite all measures taken, emergency repairs may still be needed. Therefore, effective strategies must be devised for a quick response and recovery.

An established relationship with a dependable and experienced tank professional who is already familiar with the tank can be extremely useful.

The selected full-service tank company should be educated, certified and have received the proper safety training necessary to perform tank inspections, repairs and modifications. They should be available 365 day a year to answer questions, address concerns, and be flexible enough in their scheduling to make emergency repairs when needed. Please do not attempt to thaw or drain the tank without professional help if water freezing does occur; further damage or a tank rupture could result. Please contact the author or Don Johnston djohnston@watertank.com 270-826-9000 for more information on emergency tank repairs.

1. Hudson, Bill. “Tough Winter Leaves Municipal Water Towers Frozen” Minnesota. cbslocal.com. 14 April 2014.

2. National Fire Protection Association. NFPA22. 2008 Edition. 43.

3. Emmanuel, Adeshina and Holliday, Darryl.

“Andersonville Water Tower Removed, Frozen Solid” DNAinfo.com. 20 March 2014.

4. Hage, Jeff. “Catastrophic break: 500,000 gallons of water emptied from Milaca water tower in a half hour” The Mille Lacs County Time.com. 9 January 2014.

5. American Water Works Association. AWWA Manual M42. 2013 Edition. 91.

As is the case with this frozen standpipe, harsh winter weather often increases the risk for tank damage.

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6. Suriani, Mike. “Frozen Pumps Leave West Memphis without Running Water” WREG. com. 6 January 2014.

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21

Texas Rural Water Foundation Welcomes New Veteran Hires

By Lily Roblin, Texas Rural Water Foundation

T

his has been a banner year for the Texas Rural Water Foundation’s (TRWF) Veteran Employment Program. We were awarded our first grant in July, by the Fund for Veterans Assistance, and since then the Veteran Employment Program has made great progress. In addition to the veterans we were already serving, we have added four new participants to our Program and are processing more applications. We are pleased to introduce the veterans most recently accepted into the Veteran Employment Program: Andrew Davis, Preston Colle, James Humble and Kenneth Johnson. All of our newest veterans have been enrolled in water and wastewater courses, and some of them have already completed the courses and are preparing for their license exams. We are excited to share with you some of the progress they have made in their first months on the job at rural Texas water utilities.

Our most recently hired veteran, Andrew Davis, began working at Combined Consumers Special Utility District in Quinlan in November. During his service in the Navy, Mr. Davis worked launching and recovering aircraft going in and out of Iraq. After completing his service in 2009, he searched for civilian work that felt meaningful. Before beginning his career in the water utility industry, Andrew Davis was a police officer in North Carolina. In his job at Combined Consumers SUD, he has found meaningful, challenging and rewarding work.

“Every day is a new challenge and an opportunity to learn something new,” said Davis.

Among his new skills are welding, performing water analysis and treatment, and rebuilding pumps.

Most recently, Mr. Davis completed a scuba diving certification so that he can work on the system’s intake infrastructure in Lake Tawakoni. Only a couple months into the job, Mr. Davis has gained skills and experience that will serve him for the rest of his career.

Mr. Davis’ story is one of many that demonstrate why water and wastewater utility work is a good match for veterans. One of the most compelling reasons veterans make excellent candidates for positions at TRWA’s member water utilities is that they are public service-oriented and are looking for a career where they are able to serve their communities in a meaningful way.

Preston Colle started his employment at Wickson Creek Special Utility District in Bryan early this summer. Since beginning his job, he has learned all of the foundations of water utility work— laying lines, fixing leaks, operating heavy machinery and more. He enjoys the straightforward, problemsolving nature of the work, and also that it allows him to work outdoors. Since leaving the military in 2012, Preston has worked in other mechanical fields, but he told our Veteran Employment Specialists that he prefers working in the water utility industry to other technical work.

At East Cedar Creek Fresh Water Supply District, hiring veterans is nothing new. In addition to veterans Brenda Bishop, James Blodgett and Red Taylor, who also work for the District, East Cedar Creek is proud to welcome James Humble, who began working there as a Wastewater Operator Trainee in August, only two months after he completed his service with the Army. He told our Veteran Employment Specialists that he has learned a lot on the job, and he has already completed his Basic Wastewater class. One of the things he likes most about his work is taking wastewater and recycling it into safe, clean water.

East Cedar Creek FWSD is one of the first utilities to apply to the Texas Veterans Commission’s On-the-Job Training Program. Once approved, James will be able to receive his G.I. bill benefits

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paycheck—it’s an opportunity for a lifelong career.

That is what makes the TRWF Veteran Employment Program so special; we have the honor of helping veterans get the training and licenses they need to begin long lasting careers at rural water systems.

Veteran Andrew Davis, the newest addition to our program, started work at Combined Consumers SUD in Quinlan in November 2014.

during his first year of employment with the utility.

He will receive a stipend in addition to his salary while learning the skills he needs to succeed in his occupation. TRWF Veteran Employment Specialist Anjelica Sepulveda, along with TRWA staff, developed a sample training curriculum for utilities to utilize when applying for On-the-Job Training Program approval. The On-the-Job Training Program is an excellent way for utilities to attract veteran applicants.

Veteran Kenneth Johnson’s experience as a Water Utilities Chief during his time in the Marine Corps prepared him well for a career in the water and wastewater utility industry. Before joining Fort Bend County Municipal Utility District No. 25 in Richmond in October, he had over 20 years of experience operating and managing water purification and wastewater treatment systems in the Marine Corps. He enjoys the public service aspect of his work at the utility, providing safe drinking water for the community. Though Mr. Johnson only started his job with Fort Bend County just two months ago in late October, he has already completed both TRWA’s Basic Water Works and Water Utility Safety online courses, and is enrolled for more classes this winter.

“Our district believes in creating career paths for all apprentice operators to ensure the required licenses are obtained to create not just jobs for today, but careers for life,” said Mary Moore Hayes, General Manager for the utility.

This is also something that the Foundation believes in very strongly. As many of our readers know, a job in the water utility industry isn’t just a

Our Veteran Employment Program has helped these and other veterans find jobs, get training and obtain water and wastewater operator licenses.

With our Fund for Veterans Assistance grant, TRWF can help even more water and wastewater systems that hire veterans. Please call the Foundation to assist with your employment needs and to find out how we can help cover the costs of training a newly hired veteran—any water system with a veteran that began a new position within the past year is eligible to take advantage of this opportunity.

You can also find more on the Veteran Employment Program by visiting the Foundation’s website at www.texasrwf.org!

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TRWA Briefs The 2015 TRWF Scholarship Cycle is Now Open!

We are now accepting applications for the Texas Rural Water Foundation’s 2015 scholarship programs! Whether you are a student looking to pursue a higher education in a concentration that will lead to a potential career in the water and/or wastewater industry, or you are a system operator or manager pursuing continued education and career advancement, we encourage you to take advantage of one of these opportunities!

These scholarships are designed to help defray the costs of tuition, fees, books and/or room and board for the recipient. Because the Foundation has absorbed these programs from the Texas Rural Water Association, we are now able to extend these scholarships beyond the scope of TRWA membership. These funds will continue to bolster the water and wastewater industry in rural Texas, but now anyone interested in supporting and promoting our industry can apply.

New this year, we are welcoming former student scholarship recipients to apply for additional funds.

To be eligible, these applicants must provide transcripts to demonstrate they are in good academic standing, and remain in a concentration that will lead to a potential career in the water and/ or wastewater industry.

Each TRWA member system was sent at least one packet containing the application forms for both the Student Scholarship Program and the Operator/ Manager Scholarship Program. If you or someone you know is interested in applying, please ask your

Building Strong ger Com mmunities ksaeng.com

24

Quality on Tap! - November/December 2014

supervisor for the desired packet. These application forms, along with eligibility information, are also available for download on the Texas Rural Water Foundation’s website at www.texasrwf.org. Please share these opportunities with your peers and community members who may benefit from one of these programs.

The number of scholarships and the amounts awarded will be based upon the number of qualified applicants and the amount of funds available.

Historically, student recipients have received $1,000 to be applied toward the academic year, and operator/manager recipients have received up to $250 each for TRWA-approved courses taken during the program year.

Scholarship recipients will be announced at the 2015 TRWA Annual Convention, to be held March 18-20 in Austin, Texas. All recipients will be contacted directly with information on how to receive payment. Recipients will also be recognized in the April/May issue of this magazine. For more information, visit www.texasrwf.org or you may contact Allison Kaminsky, communications director, at Allison.Kaminsky@trwa.org or 512-472-8591. We look forward to hearing from you!

Meet Our Newest TRWF AmeriCorps VISTA Join us in welcoming Glenn Gomez, the newest addition to our team of AmeriCorps VISTAs working on developing and managing the programs of the Texas Rural Water Foundation.

Glenn was born and raised in Coppell, Texas, a suburb of Dallas. Glenn graduated last May 2014 from the University of North Texas where he received a B.A. in Geography. After spending the summer in the Adirondacks of upstate New York working as a Back Country Steward, Glenn is excited to join the team as a Foundation Specialist.

The Foundation Development Specialists develop new programs and funding sources to

enable TRWF to assist rural utilities in improving services to their communities.

Glenn came on board to replace former Foundation Development Specialist Marushka Grogan, who finished her one-year term in November.

Marushka has decided to continue her work with TRWF and has agreed to serve another year, this time as our VISTA Leader.

Marushka is from Indianapolis, Ind. She graduated in 2013 from Hampshire College in Amherst, Mass. after completing her senior thesis, Negotiating Water: The Use of Negotiated Water Rights Settlements in United States Water Conflict.

She received a Bachelor of Arts with a concentration in United States Water Policy and Water Resources, and then accepted a six month internship with the Indiana Environmental Institute, an environmental mediation organization. She joined TRWF in November 2013.

In her new role, she will provide support and guidance to the VISTAs throughout their year of service to ensure the experience is as productive as possible for both the VISTAs and TRWF. She will also provide overall project management support and implement her own projects to further the goals of the Foundation.

We are excited about how these VISTAs will help TRWF to grow and prosper over the next year. If you have any questions about how you can take part in the Foundation’s programs, please visit www.texasrwf.org, or e-mail the Foundation at foundation@texasrwf.org.

with the core concerns and challenges of managing and operating a water/wastewater system in today’s tough economic climate in mind.

In addition to informative sessions, convention highlights include many networking opportunities, including the TRWA/AIA-sponsored golf tournament, to be held at Avery Ranch Golf Club, and Rural Water Day at the State Capitol, both on Wednesday, March 18. Attendees will also enjoy mingling at our welcome reception, enjoying a keynote delivered

by Texas Country Reporter’s own Bob Phillips at the President’s Banquet and exploring the Exhibit Hall where some of the latest product and service advancements will be on display.

There will be two full days of breakout sessions, including a mini-track of topics geared specifically toward board members. Attendees will have several opportunities to support the Texas Rural Water Political Action Committee, whether through participating in the golf tournament or in the silent and live PAC auctions held throughout the event.

We will also honor the 2015 TRWA Awards of Excellence winners and the TRWF Scholarship recipients, as well as several everyday heroes of Texas rural water.

This only scratches the surface of what is sure to be an exciting and fulfilling event! A full agenda is now online at www.trwa.org. If you have any questions about this convention, please contact us at 512-472-8591 or meetings@trwa.org.

Support Your Political Action Committee TRWA is kicking off our annual Texas Rural Water Political Action Committee (PAC) fundraising campaign. The Texas Rural Water PAC is the bipartisan state and federal political action Continued on page 26

RuralWaterCon: The Premier Convention for Rural Water Professionals Save the date! RuralWaterCon is coming to Austin at the Renaissance Hotel on March 18-20, 2015! Our 46th Annual Convention has something for everyone interested in the issues facing rural water. The RuralWaterCon program was developed Quality on Tap! - November/December 2014

25

Continued from page 25

committee of the Texas Rural Water Association.

PAC funds support the campaigns of state and federal candidates who will take a stand on issues that matter to Texas rural water. Each year, TRWA members contribute to the fundraising campaign so that the Texas Rural Water PAC can support legislators who will have a positive effect on our association’s future. By contributing to the Texas Rural Water PAC, you can affect the political process by ensuring that Texas rural water is fairly and effectively represented.

Sponsorship funds are pooled to make contributions to state and federal candidates in Texas – men and women who understand the issues facing water and wastewater utilities. These contributions support our effort to elect individuals to public office who will give rural water fair and effective representation. The Texas Rural Water PAC Board reviews candidates’ views and voting records to determine which ones to support.

There are two ways you can support our cause.

The first is by way of individual contribution, which will earn you one of three levels of sponsorship: •

Gold level, an individual contribution of at least $250;

•

Silver level, an individual contribution from $100 to $249; and

•

Bronze level, an individual contribution from $25 to $99.

PAC Sponsors will be able to display their pride in rural water with rewards, which will be given to contributors at each level. Suggested contribution amounts are guidelines; individuals may contribute more or less. Individuals may legally contribute up to $5,000 per calendar year. To make a contribution, please complete and return the Texas Rural Water PAC Contribution Form and make your personal check payable to the “Texas Rural Water PAC.” This form is available on our website, and will also be mailed to each system in January 2014.

The second way you can support the Texas Rural Water PAC is by making an in-kind donation to be featured at PAC auctions at the annual Convention on March 18-20, 2015. A silent auction will be held throughout the duration of Convention in the Exhibit Hall, and a live auction of our premium items will be held Thursday, March 19. If you would like to donate an item, please either send it to the TRWA office, c/o Texas Rural Water PAC, 1616 Rio Grande, 26

Quality on Tap! - November/December 2014

Austin, Texas 78701, or send a description of your item to Allison.Kaminsky@trwa.org and drop your donation off at the PAC booth when you arrive at the Convention. All donations are appreciated, though Corporate or District contributions are prohibited by law.

The Texas Rural Water PAC’s strength lies in the involvement of water professionals like you. By pooling your contributions with hundreds of other TRWA members across the state, we can make the voice of our industry in Texas even stronger.

Join the Texas Rural Water PAC team and show your support for Texas water. Become a sponsor and help us Keep Texas Rural!

Quality on Tap to Launch New Name in January 2015 Quality on Tap is getting a face lift! As you may have read in our September/October issue, we recently launched a contest to rename our magazine.

The contest was a success—we received over 100 submissions for new titles! The winning system will be featured in the magazine and receive four free registrations for a 2015 TRWA conference of their choice. We will unveil our new name, along with a new design, in our first 2015 issue of the year. So keep an eye out in late January for the new and improved TRWA magazine!

A RURAL WATER PHOTOGRAPHY CONTEST Enter your photos of rural Texas water in one of these four categories:

RURAL TEXAS WATER WATER INFRASTRUCTURE WATER CONSERVATION AND DROUGHT RURAL WATER HISTORY

Winners in each category will receive a $100 cash prize a feature in this magazine.

Deadline: January 15th, 2015 For complete contest rules and guidelines, go to:

bit.ly/ph2otostream

Plan Ahead CONFERENCES: January 21-22, 2015 TWCA/TRWA Water Law Seminar, Omni Hotel Downtown, Austin

March 18-20, 2015 46th Annual Convention, Renaissance Hotel, Austin

OPERATOR TRAINING COURSES: Water Credit Courses Basic Water Works Operations: Terrell, January 1 Groundwater Production: San Antonio, March 5 Water Distribution: Denton, January 8  Forney, March 19  San Antonio, April 30 Water Sampling and Field Analysis: San Antonio, January 28 Water Utility Calculations: San Antonio, February 26 Water Utility Safety: Terrell, February 5  San Antonio, April 9

Water and Wastewater Credit Courses Chlorinator Maintenance: San Antonio, February 12 Chlorine Use, Handling, Safety & SCBA: San Antonio, January 27 Customer Service Inspections: Crystal Beach, January 14  Midlothian, February 4  Springtown, February 19  San Antonio, March 25  Jasper, April 15  Gladewater, April 29 Pump and Motor Maintenance: San Antonio, January 15 Valve and Hydrant Maintenance: Springtown, January 22  San Antonio, March 12  Denton, April 23

Wastewater Credit Courses Wastewater Collections: Denton, February 20 Wastewater Treatment: San Antonio, April 16

Advertiser Index AIA Insurance Agency.......................................... Page 4 Burgess & Niple ............................................................22 Capps Insurance Agency .............................................12 Childress Engineers .....................................................25 Chlorinators Incorporated .............................................8 CoBank ..........................................................................18 Daniel & Brown, Inc. .....................................................21 DN Tanks ....................................................................... 11 DSA Coatings ................................................................21 Dunham Engineering ...................................................16 Environmental Improvements .....................................10 Hayes Engineering .......................................................20 J.F. Fontaine & Assoc., Inc...........................................18 Jim Cox Sales, Inc ........................................................13 KSA Engineers ..............................................................24 Maguire Iron ..................................................................21 Pittsburg Tank & Tower Maintenance Co., Inc ...........23 RG3 Meters................................................................6, 12 Russell Drilling Co., Inc. ..............................................21 Tabor & Associates, Inc. .............................................. 11 Tank Connection...........................................................12 Texas Rural Water Foundation ..............................15, 26 TraC-N-Trol, Inc. ............................................................16 Velvin and Weeks ...........................................................9

1616 Rio Grande| Austin, TX 78701-1122 Telephone: (512) 472-8591 | Fax: (512) 472-5186 www.trwa.org

THE CONVENTION

FOR

MARCH 18-20, 2015

AUSTIN, TEXAS | RENAISSANCE HOTEL