Institutional QA cycle

Our QA governance at Institutional level is realized in consultation with the ES Management Team, Strategy Board, Educational Advisory Board, and QA Board. The main reports are shared with the University’s Executive Board (EB) and the faculties. The PDCA cycle is implemented as follows:

Define the ES Strategic Plan, Annual Planning and Yearly Budget – taking into consideration the ES Governance Structure and its Educational Philosophy –in order to accurately define ES’ objectives.

Ensure transparency of findings and evaluations by disseminating these through the ES quarterly and annual reports for the faculties and the EB, as well as via the annual evaluation and the 5-year institutional evaluation, as included in the ES QA and reporting cycle. Additionally, analyse and evaluate the impact of online education on campus education, so that recommendations can guide an improved integration of online offerings into campus education and beyond.

Collect highly aggregated learner and platform data, and revenue streams, to measure results against the ES’ objectives defined in the Strategic Plan. Data is also collected by surveying instructors on the impact of online courses on their campus teaching.

Wherever possible implement the recommendations for continuous improvement of ES’ education and services, which result from the ES evaluation processes: these will be included in a summary section in the ES QA Annual Report.