Enabling Businesses to Operate Effeciently

When the Pandemic Presented an Opportunity

Arun came to the U.S. during the pandemic in September 2020. While the pandemic was terrible for most, it gave him a level playing field. "The Pandemic gave the opportunity for people to explore more technology and learn more about blockchain. The awareness towards the technology we offer has grown exponentially throughout the pandemic."- He said.

Online networking helped Arun as an entrepreneur as it allowed him to talk to experts through virtual meetups, which would not be possible in person. The pandemic also resulted in massive investments in the healthcare system, giving rise to startups that need Money Convey's technology. Presently the organization is working with several startups focused on providing a better solution for their users and helping them achieve groundbreaking solutions through its blockchain technology.

"I consider my team as my greatest achievement; building a team based completely out of New York and talent coming from prestigious universities is something that I feel is an achievement."- Arun stated.

The X Factor

Money Convey's business works on network effects. With one client, it can engage with other clients of theirs. Moreover, as the company focuses on data management, its network effect will be stronger due to the overall increase in data usage since the pandemic.

Though a startup, Money Convey maintains the standards of an established company in anything it does. The organization spends a lot of its resources on R&D, supporting and customizing tailor-made solutions for its clients. It has built an architecture that serves the needs of enterprises. Lastly, it has a strong management team with prior experience building and managing companies.

Eyeing the Future

Being the founder of Money Convey, Arun is still working on developing the technology that helps businesses grow and thrive without long waiting times and errors while ensuring better security, accessibility, interoperability, and traceability.

Under Arun's leadership, Money Convey aspires to design a blockchain network that is deliberately cultivated so that these networks can forge connections across platforms, spread information, and spark collaborative actions. As a result, the organization can address sprawling issues in ways that none can accomplish.

eet Ivette Torres Carías, the Regional Business Development Manager at Webhelp Onelink, a premier partner in outsourced omnichannel customer experience services. Webhelp's primary purpose is to revolutionize the BPO industry through innovation, entrepreneurial spirit, and happiness culture, generating value for its associates, clients, and the community.

Founded in Paris, Webhelp is now located throughout Latin America, supporting some of the biggest brands spread across the U.S, Latin America, and Europe. Webhelp's values of happiness, leadership, engagement, innovation, excellence, and solidarity are the basis of which its employees approach their work and life.

Alongside its Game-Changing Culture, Webhelp brings a complete portfolio of services, focusing on BPO, automation, thriving for conversations, and development of self-service to reduce digital effort and drive customer autonomy, positioning self-service, chatbots, and voice bots. It also connects channels and systems for seamless, digital customer journeys anywhere, anytime. The firm utilizes omnichannel, messaging, video chat, and

Ivette Torres Carías

Regional Business Development Manager Webhelp

platform integration. Webhelp focuses on bot interactions and customer experience efficiency to help with quicker and more personalized experiences, introducing machine translation, voice transformation, RPAs, and email automation. Most importantly, Webhelp’s team learns from its customers' voices to improve quality and provide actionable insights using best-in-class monitoring, voice recording, transcription, speech, and analytics.

A Dedicated Leader

As a Business Engineer with a master's degree in Business Management, Ivette loves to learn, which has been a crucial part of her personal and professional life. Presently she is pursuing a degree in Theology and learning Portuguese as her third language. During the third year of her associate's degree, she liked the dynamic daily life of a project manager and decided to dedicate her life to project management.

"I have built my career in the business development field designing solutions and supporting the commercial process inside Webhelp, this year is my fifth anniversary, and I am happy with the path that I had the privilege to walk; I started as a project