The 10 Most Innovative Business Leaders Revamping the Future, 2022

COVER STORY

Martin Wachter

Golden Race | CEO

Leading the World of Virtual Sports and Be�ng Solu�ons

Editor In Cheif Prashant C. Managing Editor Ehsan Jami Publishing Control Team Alexis, Michael

Visualiser Mary Chars

Art and Design Head Stephan Wood

Art and Pictures Editor Namrata Chaure

Business Development Manager Wilson Shan Marketing Manager Chirs Philip Business Development Executive Maria, Wilson, Martina, Alex, Kelvin

Technical Head Jacob Smile Assistant Technical Head Alina Sege

Digital Marketing Manager Jennifer Parker Assistant Digital Marketing Manager David King Research Analyst Earl Lewis Circulation Manager Scoot Taylor

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Currently, entrepreneurship has become a widely accepted innovation method that mobilizes resources and individuals. This expansion driver is crucial for various economic developments and the overall growth of everyone, including the business leader.

It is a widely known fact that women tend to climb much more stairs in their professional lives compared to their male counterparts. Although the situation has changed quite a bit, women still face the problem of gender inequality in their respective workplaces. Often the prejudicial, cultural, political, and social background makes it difficult for women to climb the organizational ladder.

However, with many societal changes, current women leaders are much more comfortable fearlessly chartering into unknown territories. They are setting benchmarks in their respective fields, making a difference with their ideas and solutions that were never tried before. Be it e-commerce, politics, education, entrepreneurship, travel, fashion, and anything under the sun; they are valiantly leading from the front to change the world around them.

Every Businesswomen is creating their own success stories, and Prime View is bringing the journeys of these innovative businesswomen who are recognized for their innovation, leadership, and entrepreneurship. Prime View Magazine aims to celebrate female empowerment with its upcoming edition, “The 10 Most Innovative Business Women’s Revamping the Future, 2022.”

The Cover Story features the story of ,

Martin Wachter

Martin Wachter

Martin Wachter

CEO Golden Race

The company's bestseller is its virtual football

A Balanced and Equal Industry

When it comes to creating a balanced and equal industry, Martin’s first suggestion is to reinforce that companies are successful thanks to the people that work in them - the boss is just one person. Happy employees are the cause of a successful business. In his view, one should never ask people to do something he/she is not willing to do, and leading by example is essential. He feels, it’s important to find ways for your teams to have a good work-life balance, which is one of the reasons Martin has implemented a 4-day working week.

Martin says, “To be more balanced as a company, you should try to be clear where you want to be and what you want to achieve. You should have your own goals and not be driven by what your competition does.” He further adds, “Customers are also what makes the company grow. At GoldenRace one of our main targets is to help our customers grow as it will help us to grow as well.”

Future Goals

Martin feels it’s important that GoldenRace always remember where it came from and what made it what it is today so, the firm can continue growing and remain the global market leader. Martin and his colleagues want to expand the business in new markets, especially in North America, with new partnerships already signed in the US and Canada. Martin is excited about everything that has happened so far and will in the future.

GoldenRace still has a lot to do and markets to access, which motivates Martin to carry on pursuing his work and his story of success.

One of the things which makes him most excited and proud is that GoldenRace doesn't follow the market - the market follows it and its creativity, and Martin will do all that needs to be done to remain on this level.

YOSSI ABADI

Abadi, rated by FORBES as the most recognized Israeli in LATAM, has been selected for his social vision, entrepreneurial spirit and technological development in both America and Africa.

Tenlot Group | CEO & Co-Founder

Meet Yossi Abadi, the CEO, and Co-founder of Tenlot Group. Yossi was born and raised in the Holy Land, he is 100% Israeli, but with a Latin spirit. He lived several years in Mexico and the Dominican Republic and speaks fluent Spanish. Yossi is married and the father of two wonderful children.

A person with a clear vision, Yossi is motivated by an abundance of passion. He thinks what best characterizes him is his motivation to create new initiatives, and ideas to start projects from scratch. Yossi felt, he has fulfilled his mission when the other members of his team are as passionate and motivated as he is to lead a project. Yossi is also passionate about diplomacy, social responsibility, business, and entrepreneurship.

Yossi earned his Law (LLB) and International Relations (BA) degrees from Reichman University (IDC) in Israel, specializing in Homeland Security and Terrorism, graduating summa cum laude.

From 2012 to 2015, he was the Chief of Staff of the Minister of Energy and Mines of the Dominican Republic, responsible for international negotiations and alliances with other countries. Yossi had previously served as an International Advisor to the National Authority for Maritime Affairs of the Dominican Republic. He was also appointed as the Honorary Consul of El Salvador in Israel.

The Steadfast Leader

Throughout his life, Yossi has had many people who have left their mark on his vision and career. Above all, Yossi feels blessed to have had the unconditional support of his family. He has also been privileged to work with a phenomenally successful mentor: Jacob Engel, Chairman, and

Founder of Elenilto Group and EngelInvest, as well as Chairman and Co-founder of Tenlot Group. His work in developing markets and philosophy of giving back to communities in which a company works have truly inspired Yossi.

Leading Projects in Various Sectors

Tenlot Group is a high-tech corporation, active in the gaming industry. In addition to providing B2B and B2G services, based on the firm’s advanced, proprietary gaming platform, the firm specializes in private investment in lottery operations in cooperation with various governments worldwide. Its investment group also leads projects in the mining, renewable energy, and infrastructure sectors, with private investments and government alliances on several continents.

Most of the time, Yossi and his colleagues work with governments, and charity organizations, operating under license on their behalf. This requires a lot of responsibility, much more than a simple private project, because there is no room for failure.

‘

When your team grasps the scope of the responsibilities that come with working on behalf of mega-institutions, you have taken the first step towards a successful operation.

‘

He also adds, “When the client sees the commitment and dedication of the team, they understand that ours is a company that truly looks out for their interests. That is the key.”

The 10 Most Innovative Business Leaders Revamping the Future, 2022

A Child who Dreamt of Being a Lawyer

As a child, Yossi always dreamt of becoming a lawyer- a passionate litigator, who fights for justice, as we see in the movies. He prepared himself from a very young age for a career in law, well before university. But once Yossi achieved his goal, he felt that his passion for business, investment, and being able to contribute to the social development of communities was stronger than his love for litigation in court.

Losing fear of taking risks was the first lesson Yossi learned and the first real decision he made. It is what led him to leave what he was doing, change course and embark on new paths. Since then, Yossi always remembers that to reach new heights, you sometimes have to break paradigms.

Yossi decided to leave something solid and promising, in his own country, Israel, and fly abroad to chase a dream that was not even clear. This completely changed the course of my life.

Tackling Primary Challenges

Being an Israeli who works mainly in Latin America and Africa, Yossi thinks what most caught his attention is the need to adapt to the local culture. Many multinationals come to global markets wanting to impose their style, and they are destined to fail.

Yossi believes it takes patience, respect, and a willingness to adapt. He adds, “What had surprised me is the patience and confidence my entire executive team has had in the countries in which we operate when faced with significant challenges.”

Picture of the Future

What excites Yossi most about the future is knowing that anything is possible. To know that there is nothing, that is too out of reach or too difficult- if you only believe it. His personal goal is to continue generating businesses that impact people's lives and help them change for the better- to make a difference. Knowing that as a company, and as a businessman, Yossi not only generates wealth but also hope.

You cannot expect to visit a country and ask whoever invites you to enter their house to have the same style you have. There are so many cultural differences. It's the biggest challenge in any operation we've had.

‘ ‘

Matthew always wanted to ask questions like, “who are my most profitable clients?” “Which ones aren’t trading with me as much as I would like them to?” and “how can I win back their business?” he also added, “If I was running a supermarket, I would know exactly what the answers to those questions were. But in an investment bank, we just didn’t have the data in the right shape to answer these fundamental business questions.”

Eventually, Matthew came up with the idea to build the systems that everyone would need in the banks to make the data available to the traders to do their jobs more effectively. Initially, Matthew and his team tried to build it in-house, but because of the way banks are set up, and the scale of the technological challenge, that wasn’t possible. Later they realized the easiest way to do this was to set up an independent start-up and work with the banks to help them implement the Mosaic technology to fit their needs.

Journey of Mosaic Smart Data

“Starting a company looks easy from the outside but can be enormously challenging.”- says Matthew. He completely focussed on the timing of launching Mosaic Smart Data’s new software ensuring ‘product-market fit.’ Matthew believes, this is an iterative process and requires relentless dedication to find the

exact pain point customers feel and then solve for it. However, it’s all about timing, and launching too early can lead to failure as the market is not ready yet. On the other hand, going too late can lead to new competitions as new entrants are already competing away market share and profitability. This is the single most important decision for early-stage companies to consider and this balancing act cannot be sufficiently emphasized.

Matthew says, “It’s vitally important to make sure that the product you are launching has a sustainable proposition and is extensible.” He and his team members are often asked about Mosaic Smart Data’s roadmap for new features and functions looks like and this drives the team’s thinking around ensuring that it remains relevant to its clients. That being said, sometimes it makes sense to take bold risks in anticipation of client demand and this requires deep analysis.

Under Matthew’s leadership, the organization has always focused on accessing broad networks which opens up the avenues to partner with other complementary businesses. One thing must be remembered, a business can’t build everything by itself, so one needs to focus on the existing competitive advantage and outsource where he/she can get to the market faster

When Self-Belief is a Driving Force

Building a technology like Mosaic is always a huge undertaking. Matthew believes, no one has built this kind of real-time and predictive analytics system for FICC (Fixed Income Currencies & Commodities) markets before, so he and his team were breaking new ground

Matthew says, “At the very beginning, I’d always ask myself why the Apple for fixed income analytics wasn’t available and so that then became the goal – to build a platform that offered the beauty and intuition of an Apple product that masked the enormous complexity and computation behind the user’s experience.”

To that end, the entire team of Mosaic needed the self-belief that it was possible and its designers and engineers were capable of delivering on those objectives. However, at the same time, the team had to remain focused on the micro details and flawless execution necessary to capture the imagination of the biggest players in the financial markets.

The firm has put a lot of effort into building something beautiful and a joy to use, as well as bringing incredibly powerful real-time analytics into the hands of the trading and sales desks.

Data Analytics is the Future

According to Matthew, Data analytics is going to become the cornerstone of a bank’s competitive

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advantage. One of the very interesting trends Matthew and his team at Mosaic have seen recently, illustrates, although banks are in many cases reducing their technology spend, they are putting more money into purchasing market data. At the same time, venues are charging more for the trade data services which they offer, reflecting the value that data represents to trading institutions.

Some Advice

When we asked Matthew to provide a few suggestions for young entrepreneurs he says, “I think it comes down to building the best team. As the founder of a start-up, you cannot possibly do everything or be intimately involved in every decision.” He adds, “You have to find people who you really trust and are the very best at what they do and then give them the space to perform. My role is then to make sure that everyone is pulling in the same direction and ensuring we are making progress.”

New entrepreneurs need to remain positive under the most challenging times as teams will respond positively to consistency and a ‘can-do-never-say-die’ attitude. Matthew always keeps reminding himself to operate from a transformational rather than transactional perspective. With software such as Mosaic’s, it is focused on improving the clients’ profitability and market share and that requires consultative sales and deep domain expertise.

Enhancing Product’s Discoverability and End User

Consumer behavior is changing. And so the way they search on Google is changing, too. The new challenge for companies, both large and local businesses, is to create relevant content that addresses consumer needs in a specific way. To be found, then, content must be smart. This means it requires talking about the right topic, in high demand, and optimized to be as visible as possible to the target market - especially on search engine results pages or SERPs.

On their side, for search engines to return the correct results and provide instant answers to users, they need to understand what you're talking about.

created the first semantic AI-powered SEO platform that helps businesses produce smart content that is understandable to search engines and relevant to new consumers. It is a new approach to SEO and offers a competitive advantage to all those businesses, big or small, that want to grow by getting more organic traffic and more significant customer engagement.

Using AI and machine learning, WordLift analyzes the content of your website and selects the concepts (entities) that are most relevant to your business. The dynamic infrastructure behind your website allows it to be suitable for search engines and voice assistants and to create well-contextualized and related web pages and articles, turning web pages into connected data and making the user experience more relevant.

For e-commerce sites, WordLift builds a enhancing a product's discoverability and end-user experience by enriching each piece of content with all product details, including linked data.

With this technology, it is possible to increase organic traffic from search engines and improve the quality of the user experience. WordLift can be integrated with all CMSs, providing APIs and webhooks.

Automation is a massive need for companies investing more and more in it. Whether it's automating content creation, discovering new search opportunities, or implementing conversational AI, you need a graph-based structure that describes the content you produce. A Knowledge Graph is a critical element of any organization's AI strategy. It's not just for Google, Bing, or Amazon anymore. A Knowledge Graph is for any organization that looks at growth strategically.

WordLift's innovative AI is used on more than 800 websites and actively contributes to the traffic growth of Luxottica Group brands, Enel X, ZoomInfo, and other large Fortune Global 500 companies.

The WordLift team is focused on the continuous research and development of innovative solutions for businesses. It has developed that will be launched shortly. It will help businesses find new search opportunities and create a Knowledge Graph starting from website data.

WordLift closed in January an investment round of 800.000 euros with the venture capital firm Primo Ventures SGR S.p.A., which invested through its Barcamper Ventures and Barcamper Ventures Lazio funds. The objective is to accelerate growth by expanding the customer base both nationally and internationally.

"WordLift is one of those startups that immediately demonstrates a strong international reach, with a product delivering clear value to its customers. The results achieved and the entrepreneurial vision of the founders convinced us to support them in their growth path".

- Niccolò Sanarico, investment manager of Primo Ventures

“

The entry of Primo Ventures marks a stage of maturity for our startup and projects our technology, one of the first AI made in Italy, into a path of the international scale of which we are proud.

Andrea Volpini

Zack Blakeney

Founder | The Invincible challenge

Capitalizing Expertise and Passion To Help

Leaders

Maximize their Potential at Invincible Intelligence

In 2019, a visionary took the entrepreneurial plunge with Invincible Intelligence LLC, a unique and innovative blend of science-based methodology, consciousness, and accountability that quickly shifts your limiting perceptions and rapidly

accelerates the development of your emotional intelligence and authentic habitual alignment.

Among the few pioneers to bring innovation in the industry, Zack Blakeney has been graciously awarded as one of the best influences on the Austin, Texas health community by Austin Fit Magazine.

Self-control is the chief element in self-respect, and self-respect is the chief element in courage.

The 10 Most Innovative Business Leaders Revamping the Future, 2022

He has also been recognized by Fox, NBC, and CBS for his work with business leaders and founders.

He is the CEO of Invincible Intelligence and works as a peak performance and consciousness coach, published author and accomplished public speaker. His mission is to help raise the collective consciousness of the world by guiding business leaders, founders, and businesses to develop emotional intelligence to master their emotions and navigate through change efficiently and effectively.

Empowering Entrepreneurs & Businesses

There are two verticals that they serve in both B2C and B2B. For B2C, Zack Blakeney works 1-on-1 with the support of his team to guide leaders and founders to maximize their potential and create sustainable balance with their Freedom 4 Framework: Physical, Emotional, Relational, and Financial. They provide one of the most in-depth analyses of their client’s current state using their proprietary Invincible Intelligence© Assessment, hormone, cell, and metabolic testing, and gut intelligence testing. We use this data to create one of the most in-depth and truly personalized programs that unlock their peak performance and maximum potential.

For B2B, they package their Invincible Intelligence© Assessment and Emotional Intelligence (EQ) coursework for HR Departments to optimize their hiring process for the best candidate selection, team EQ discovery, and team workshops to foster emotional intelligence development.

What Influenced Your Decision to be an Author?

“Writing stimulates my version of the flow state. It allows me to express myself fully and truthfully and unlocks new understandings of myself and my teachings. I also enjoy the challenge of creating consumable analogies for complex concepts and offering perceptions that can create instantaneous understandings and, in some cases, healing”, said Mr Blakeney.

Clientele & Unbreakable Faith

The visionary works 1-on-1 with business leaders and founders and he finds it both challenging and fulfilling. He creates the opportunity for his clients to achieve an invincible self-belief from his own certainty while showing up for them consistently with love, truth, and my intention to serve them to the best of his ability. His passion for emotional intelligence and personal development drives him to continuously learn, teach new relevant concepts, and stay ahead of the game.

Major Hurdles & The Driving Force

The biggest challenge was overcoming Zack’s own pride and trusting his team to do the tasks he no longer needed to do. He told them when he brought them on he only wanted to create content, coach, and do deals and they have stepped up to the plate to make that happen for him. He is so incredibly grateful for his life because he gets to wake up every day doing what he loves, with the people he loves.

For Zack Blakeney, it’s been a journey to discover his authentic self, as it is for all. It was filled with a string of painful experiences stimulating from addiction to substances and porn that ultimately

led to a divorce. He learned so much from the emotional intensity of these experiences that granted him the vision to know what he wants, and who he wants alongside him. He has had many mentors in his life across business, mindset, and spirituality that have given him the guidance and permission to be the man he is today.

Creating a Balanced and Equal Industry

The leading man does not believe the industries should be balanced and equal because it’s not about the industries, it’s about the people in them. It is his belief that there is more than enough for all to succeed. Infinite resources are available to anyone wanting to live their purpose and passion, but many do not recognise this. Instead, they allow fear, uncertainty, and doubt to imprison them into limiting beliefs that contribute to the imbalance industries. In order to create balance in the industries, they must create balance within themselves first.

A Day in Zack Blakeney’s Life

He wakes up at 5:30 am every morning and immediately drinks 16 oz of ice-cold water to wake up, then he takes his two dogs out and enjoys some fresh air. After he comes in and starts his meditation with morning devotion to the Creator, practice singleness of thought, set his intentions for his day, and give gratitude for his life. Then he hits the gym for a little over an hour, eats breakfast, and begins looking over his schedule to create priorities and affirm his intentions. Most of Zack’s workday is filled with communicating with his team, coaching clients, creating content, and creating strategic connections and partnerships. He ends his day by reviewing his tasks and looking ahead to the next day and week to ensure he knows his priorities and direction for the next day.

Favourite Book

Zack’s go-to book for his clients because of the sustainable impact it made on his life is Breaking

the

Road Ahead

“We find ourselves in a market with emotional intelligence that is an immediate need and desire by businesses, but sorely under-resourced. I believe we are in the next phase of business evolution that has come from the technology and internet integration of the late ’90s and early 2000s. This integration has created a need for greater empathy, compassion, and trust in both company cultures and with customers. We are most excited about developing our proprietary technology that will house our Invincible Intelligence© Assessment and EQ position-specific courses to support emotional intelligence development in organizations, specifically for non-supervisory roles”, Zack Blakeney further apprised.

“We find ourselves in a market with emotional intelligence that is an immediate need and desire by businesses, but sorely under-resourced. I believe we are in the next phase of business evolution that has come from the technology and internet integration of the late ’90s and early 2000s. This integration has created a need for greater empathy, compassion, and trust in both company cultures and with customers. We are most excited about developing our proprietary technology that will house our Invincible Intelligence© Assessment and EQ position-specific courses to support emotional intelligence development in organizations, specifically for non-supervisory roles”, Zack Blakeney further apprised.

A Piece of Advice for Female Entrepreneurs

Do not sacrifice your feminine energy to conform to the predominantly masculine marketplace. Your intuition and empathy are superpowers needed now more than ever to create sustainable change that fosters a new standard of business excellence with trust and transparency leading the way.

Habit of Being Yourself by Dr. Joe Dispenza.

Serge

Martinod Chief Execu�ve Officer | PharmAbbie

Carpe

Aunique initiative that develops pharmaceuticals for dogs and other pets, prioritizing the quality of life for pets through efficacious and palatable medications. Their mission is to develop a top-quality product portfolio that serves the needs of pet owners and veterinarians alike. Established in the year 2020, Pharmabbie operates as a semi-virtual company with a network of consultants and contract organizations

Their patented innovation comes from the delivery systems. Their products are very palatable like a treat and pets love them. But they also meet the strict standards of the FDA for pharmaceuticals.

The Man Behind the Brand

An innovative leader and an accomplished veterinarian with 35 years of expertise developing products for animal health, including more than 15 years with market leaders such as Pfizer, SmithKline Beecham, and Ciba Geigy.

He made significant contributions to the regulatory licensing of more than 20 products for companion animals and livestock in the U.S., Europe, and Japan – helping generate hundreds of million dollars in revenue.

His rich career is rooted in the creation and management of start-up companies including Smart Drug Systems, Arcanatura, TNG Pharmaceuticals, and Jaguar Animal Health (JAGX), Dr. Martinod is tapping into his experience and network to continue improving the lives of pets.

Clientele & Corporate Ethos

PharmAbbie has several tiers of clients: first tier, the animals and they keep them happy by providing drugs that taste and feel like treats. The second tier is the owners and their satisfaction come from changing the dreadful pill time into treat time, reinforcing the bond with their companion. In the third tier, the veterinarians for them, improving the success rate of therapies by guaranteeing compliance with the treatment schedule. Finally, the fourth tiers are the animal health companies selling pharmaceuticals, they provide them with ready-to-market high-quality products. Remember if your dog or cat do not bite your fingers when you give him or her a pill you are going to be a customer for life.

Major Hurdles & the Driving Force on the Way

Pharmabbie is the result of the spin-off from another company so we can focus our time and resources on one technology with application on many products

The primary challenges are (i) obtaining FDA approval and (ii) securing funding to support product development.

Hard work is the main driving force behind Serge’s successful journey. Other factors that lead him to grow include taking risks, learning from experience, trying to work smart

Creating a Balanced & Equal Industry

Break paradigms, you cannot win if you do what all the others are doing. Focus on your strengths and

The 10 Most Innovative Business Leaders Revamping the Future, 2022

hire people to handle your weaknesses. Innovate all the time but be realistic about what you can achieve. Never overpromise!

A Day in the Visionary’s Life & Hobbies

His day begins with breakfast watching the morning news with several cups of espresso, then checking the emails to see what came during the night either from Europe or Asia and answering those emails, showering, going to the office. There are usually several conference calls or Zoom with collaborators or investors, lunch at the desk with more emails, then later in the day working on a dossier and writing documents. Usually, late dinner and one last check at email, or researching databases. Going to bed late watching the late-night news. Pretty much the same routine every day 7 days a week.

Dr Martinod loves to do skiing, sailing, reading good books, and gastronomy but he has little time for hobbies with his current workload.

From the Founder’s Desk

The major reason behind choosing this career was to leave private practice where we treat one animal at a time to join the industry to find solutions that can help millions of animals. It is the possibility of making a big difference that influences my career. First and foremost professionally I am a veterinarian and proud of it. Although I do not practice anymore I still consider myself as a clinician and a scientist finding solutions to help the pets and their owners. I work slow and steady but I am not afraid of taking risks or innovating.

Favourite Book

Growing up in France, Serge Martinod is inspired by French literature. “L’Étranger” ( the stranger) by Albert Camus. It is a book about the philosophy of the absurd, the complexity of human emotions and behaviours, and how some events out of our control can change our lives completely. Once you start reading the book you cannot stop!

Future Roadmap

Under the dynamic leadership of Serge Martinod has accomplished a lot. Now, it has a lot more to achievegetting the first FDA approval, licensing products to larger companies for commercialisation, finding more efficient ways to develop new products. Their goal is to bring a portfolio of products to the market to make a difference in the health care of the animals and then enjoy life to the fullest.

Achievements & Milestones

The major milestones were to obtain Intellectual property, successfully scale up the manufacturing to a commercial level, obtain concurrence on the protocols for the 2 last pivotal studies from FDA, complete a Series A financing during the pandemic.

A Piece of Advice for Female Entrepreneurs

Female power is the future in business and certainly in the pharmaceutical industry. Never accept less than men, there could be some obstacles but you are already weaning. You work harder and smarter than most men and you make most of the buying decisions in most markets so you actually know better. Take risks and innovate.

Sujata Dasgupta

Prac�ce Head | Tata Consultancy Services

Leading the way for the Greater Good!

Amidst COVID-19 pandemic, many sectors in various industries have had faced difficult time. Be it healthcare, fintech or IT, the damages done to businesses ranges from lowest to the highest. Yet, in such striving/difficult times, some leaders have beautifully portrayed their exceptional skills on sustaining their organizations to its desired stature. One such professional is Sujata Dasgupta.

Being the Global Head – Financial Crimes Compliance Advisory at Tata Consultancy Services, Sujata has excellently implicated her unique ideas and methods to enhance the financial risk management and compliance.

“Early in my career, my goal was to rise the corporate ladder, just like anyone else,” quote Sujata. She envisions to finding a purpose and

adding value through the work she does, rather than to only focus over the career growth. That later become her driving force to last 5-6 years. Moreover, she is extremely active in the global community on financial anti-crimes, and wrote in multiple journals and spoke extensively at industry events about this subject.

A Journey worth Appreciating

She started his career as a Banker with India’s largest bank, State Bank of India (SBI), in the year 2000. Having worked across varied functions from retail banking to corporate credit, foreign exchange, risk and compliance in India and New York for close to 7 years, she moved to the IT industry as a banking advisory consultant. She states that in the last 14 years, she initially worked in IT services and eventually moved to IT and Management Consulting, focusing on non-financial risk and compliance. During this period, she worked earlier with IBM and Infosys, and now with Tata Consultancy Services (TCS) where she head the global advisory on financial crimes risk management and compliance. She have worked in 7 countries across USA, UK, Europe, and Asia, in Risk and Regulatory compliance related transformational programs for leading global banks. And, she is currently based in Stockholm, Sweden.

Accomplishing many Achievements

Sujata states that there have been several achievements during her career which are very precious to her, as each has helped her to grow both personally and professionally. From being the topper in the selection for foreign postings from SBI India (leading to her New York deputation) to several awards in IBM, Infosys and TCS, being

featured in interviews by leading international journals viz. She also states that the Economist and Bloomberg, the privilege to run her own column in Corporate Compliance Insights, USA, being invited to speak in the FinCrime World Forum where each one has been very special. However, she states that the most recent accomplishment, and probably the most notable yet, has been winning 2 prestigious international awards in the March 2021 – ‘Risk Professional of The Year’ by Waters Technology in their ‘Women in Technology & Data Awards’ and ‘Fraud Prevention Award’ by Themis in their Anti-Financial Crimes Awards 2021. “Industry recognitions like these are truly motivating and drive me to pursue my passion in the risk and compliance field with a stronger resolve!” quotes Sujata.

Overcoming the Challenges

Sujata addresses that her area – financial crimes risk and compliance – is a very dynamic, complex, and challenging space to work in. Thus, it takes a lot of effort to stay up to date with all that is going on in the financial world in terms of Regulations, technology advancements, emerging risks and designing corresponding controls. “But this is an area which has grown beyond my profession – it is more of my passion now, and I consider myself one of the many fincrime fighters who are doing their bit to prevent some of the disastrous impacts of these crimes on human lives, environment and the economy!” says Sujata. So, in addition to helping her clients develop robust risk management and controls framework around fincrime and other non-financial risks, Sujata is and has been very active in the global community writing and speaking on this particular subject to bring awareness in these areas as well.

The 10 Most Innovative Business Leaders Revamping the Future, 2022

A Unique Approach

Sujata asserts a commonly known definition of leadership which states that it is about inspiring people to do things they never thought they could. And she tries to inspire by example, by pushing her own boundaries, reinventing herself and accomplishing new milestones, continuously learning while keeping her ear to the ground to stay ahead of the curve. She also believes in and also practice sending the elevator back down, to groom and nurture the next layers and build the leaders of tomorrow. When asked about success, Sujata explains that success for her is to be happy doing what she love and making a difference in the process by achieving tangible results. With years passing, her idea of success has changed from material wealth and rising the career ladder to pursue her passion of research and innovation, writing and speaking on the subject that has grown very close to her heart—anti-financial crimes. “The fact that I have had a positive impact on the businesses of our clients as well as the global community in this pursuit, and the recognitions that have come my way through this are what I hold as my successes!” Sujata adds.

Creating Room for new Ideas

Sujata states that she is a strong advocate of data-driven and AI powered solutions for financial crimes risk management & compliance (FCC), aligning with the business 4.0 agenda that is steering all industries globally. FCC is poised to witness a digital disruption in this new decade, and she has been sharing her ideas on leveraging digital innovations like smart identification and verification solutions for KYC, automated screening for customers and transactions including adverse media, AI based transaction monitoring, graph technology based linkage analysis for discovering criminal networks, dynamic risk monitoring and due diligence, to name a few. She advise that enriching financial institutions’ data

dependent on the firms’ data quality. She describes herself as a people’s person and have strived to build effective relationships with her teams and all stakeholders she work with.

Through quoting, “A leader is as good as his team, and that is why I invest a lot of effort in grooming those who work with me, bringing out the strengths they are not sure of themselves!” Sujata states that she leads her team from the front, with a clear vision of what she and her team must and can achieve, enabling her team to work towards that goal. She trust her people and give them the autonomy to drive initiatives on their own, while providing all the required support to achieve the target.

Advice to Rely On

Sujata expresses that her parents have always advised her to stay humble and keep her feet firmly on the ground, no matter how high life takes her. Incidentally, after her successive international award wins this year which are undoubtedly some of the highest points of her life, a close friend of hers gave me this very advice which says, “I do not to get carried away by this success but stay humble and continue the hard work!”

Sujata believes in ‘Empathy!’ She recites a quote that she read long ago: ‘if you want your team to accomplish great things, you must first show them that you truly care’ and has always stayed with her. She admire such quality in her superiors and do practice with her teams. She discovered that empathetic leaders are able to communicate with their team better, eliciting more effective feedback in the process.

Chief Execu�ve Officer & Founder | 121Advisor

Redefining customary Business ways through Digitalization

In an interview with Tycoon Success, Kevin Steer the Chief Executive Officer and Founder of 121Advisor, emphasizes over the exceptional journey put forth by the company of achieving many milestones in its pathway. Its flagship product which is also to be the all-encompassing solution provider known as ‘Customer First Connected Enterprise Digital Framework’. Driven with strong motive, thus

quoting “we don’t follow trends, we pioneer them” the company has paved a strong stature for itself to march on.

Through this special issue, “Recommended Insurance Tech Solution Providers For 2021,” Tycoon Success shows its gratitude and appreciation towards the contribution made by the 121Advisor in the business world.

Kevin Steer

The 10 Most Innovative Business Leaders Revamping the Future, 2022

The 10 Most Innovative Business Leaders Revamping the Future, 2022

Below are the highlights:

Below are the highlights:

Products to Rely On

Products to Rely On

Kevin states that over the past 10 years the company has implemented many disruptive online solutions including Referral Management with Marketing Automation (for Banks), Mobile Point of Sales, Online Direct Selling, Online Claims, Agency Distribution, Online Customer Service Portals & Corporate Websites. He also emphasizes that with the growth of AI & chatbots; 121Advisor implemented disruptive solutions including multilingual Chatbots & Robo Advisors along with AI based Predictive Analytics / Machine Learning for predicting New Products, Lapsation, Fraudulent Claims & future predictions for Investment Funds.

Into the Shoes of the Leader

Being experienced and having worked in the insurance & takaful sector for years, the Chief Executive Officer states that 121Advisor’s mission was to provide disruptive InsurTech & FinTech solutions for insurers, takaful operators & banks. As a CEO & a ‘techie’, Kevin has always been looking for new disruptive solutions to continue evolving the business. It all started with his working for an Artificial Intelligence Company in 1986, which piqued his interest in AI. Kevin states that when 121Advisor started seeing the evolution of Chatbots, Robo Advisors, Predictive Analytics, Behavioral Intelligence & Robotic Process Automation -the company started researching on AI solutions and the team implemented 24×7 multi-lingual Chatbots, Robo Advisors for lifestyle financial planning, as well as implementing Predictive Analytics solutions for predicting new products to buy, lapsation of policies, fraudulent claims & future grow/decline of investment funds;

which are integrated with RPA solutions to trigger workflows to notify the relevant people. Moreover, he highlights in the year 2014 the company became profitable and 121Advisor used the profits for R&D on developing new disruptive solutions. Here is a graph that shows the company’s growth over the past decade.

which are integrated with RPA solutions to trigger workflows to notify the relevant people. Moreover, he highlights in the year 2014 the company became profitable and 121Advisor used the profits for R&D on developing new disruptive solutions. Here is a graph that shows the company’s growth over the past decade.

Overcoming the Challenges

Kevin addresses the fact that as most millennials in Asia Pacific do not understand financial planning, and often max out their credit cards and get into debt; there is a need to help educate them on their lifestyle financial goals and recommend products that they can buy online. With the launch of u12know, he states that one might see that this will become a disruptive knowledge portal offering advice on lifestyle financial & (in future) health goals. Making them understand their needs and create a plan to help them build their lifestyle & business financial plans. “For each country, this will be translated into the local language,” quotes Kevin.

During COVID-19 pandemic, 121Advisor saw the need to offer financial services and health services online with lifestyle financial & health advice. Kevin and his team recently launched a knowledge portal u12know (www.u12know.com) in Malaysia, that provides lifestyle financial advice—for single, married, family, retired & my business. This will continuously be extended to include lifestyle financial goals with recommendations for financial and business products, including company’s multi-lingual chatbot & Robo Advisor -which provides advice on financial goals.

A peek into Key aspects

A peek into Key aspects

When asked about the factors of the company which helps business, Kevin emphasizes over some key aspects which are listed below, in his own words:

When asked about the factors of the company which helps business, Kevin emphasizes over some key aspects which are listed below, in his own words:

Referral Management

He states that a bank in Malaysia, wanted his company to deliver a Referral Management solution in 3 months, this included defining KPIs for each product, interfacing with back-end sales, and synchronizing status of agents daily, then auto assigning to the relevant sales agents based on the referral product required. 121Advisor delivered the solution and went live in 3 months, currently used by 6,700+ users referring an average of 170,000 referrals per annum.

Mobile Point of Sales for Insurance

He mentions that one of company’s insurance customers wanted an agent mobile sales solution delivered in 4 months, this includes product setup, quotation, and proposal, auto-underwriting and online submission to the insurer -121Advisor delivered the solution and went live in 4 months currently used by 700+ Agents across 3 insurers.

Agent Distribution Solution

With its agent distribution solution, Kevin states that a number of Agent Leader Corporations (ALCs) wanted company to compute their commissions, bonus; then based on n-tier hierarchy, manage the performance and track KPIs for agent promotion / demotion -depending on whether they met their targets, including integration with their insurance/takaful companies. Once the ALC managers approve payments, it

makes online payment direct to the agents. Then

121Advisor delivered these solutions in 2 – 4 months, based on the integration requirements with the insurance/takaful company, currently utilized to compute 2,000+ agents across 4 insurers.

makes online payment direct to the agents. Then 121Advisor delivered these solutions in 2 – 4 months, based on the integration requirements with the insurance/takaful company, currently utilized to compute 2,000+ agents across 4 insurers.

Customer Service Portal

Kevin addresses that the Customer Self Service Portal is an on-demand access point enabling customer to view their insurance/takaful account, anywhere and anytime. This enables the policyholders to view their policies and certificate details via a simple internet connection. The portal provides a safe avenue for customers to update their personal information, pay premium, switch funds, print documents, update beneficiary details, request policy changes and engage in filing claims and processing, which traditionally would take weeks to be executed due to siloed lines of business. The platform also supports automated workflows that are triggered by certain customer activities which are routed to relevant departments and customers are kept informed via emails or messaging. “Providing a portal for your customers with the convenience of self-servicing, customers can enjoy the freedom of doing what’s convenient for them, when they want anywhere,” says Kevin.

Predictive Analytics Models (PAM)

121Advisor solutions focus on predictive marketing & sales, customer service, new business underwriting, personalization and claims management to build Predictive Analytics Models (PAM) for Banking, Insurance & Takaful.

Multi-lingual Chatbot for Financial Insurance & Takaful (FITbot)

Kevin states Multi-lingual Robo Advisor and chatbot that utilizes hybrid trees and natural language processing (NLP) to engage with customers to offer a more personalized customer experience and generate more referrals. He also mentions company’s 24×7 multi-lingual FITbot which has benefits such as:

Kevin states Multi-lingual Robo Advisor and chatbot that utilizes hybrid trees and natural language processing (NLP) to engage with customers to offer a more personalized customer experience and generate more referrals. He also mentions company’s 24×7 multi-lingual FITbot which has benefits such as:

It changes the way people think about customer engagement.

It reduces customer service costs by up to 40% by implementing 24×7 intelligent bots.

It delivers personalized customer experiences by proactively understanding the customer via real-time lead scoring algorithms and providing a personalized interactive user experiences.

Its personalized experiences generate more warm leads that can be routed to financial advisors, live chat direct marketing, or direct online purchase.

It leads continuous improvement using machine learning algorithms that adapts to changes in topics and conversations over time. When it cannot answer a question, it directs to live chat customer support.

Its predictive personalization rules engine enables companies to quickly configure their financial product recommendations based on lifestyle goals and identified needs.

It integrates with sales tools and customer databases via secure authenticated APIs.

Choices Online Store (COS)

Kevin states that through Choices Online Store (COS) insurers and takaful operators can provide direct purchase of products online. It also can integrate with Multi-lingual Chatbot for Financial Insurance & Takaful (FITbot) robo-advisor

services as well as referrals via Referral Management & Marketing Automation (ReMMA). Also, the Choices Online Store (COS) allows insurer and takaful operators to leverage a mix of technological innovations from the Enterprise Digital Framework and allows carriers to configure their online products through the Enterprise Product Configurator (EPC) and offer directly to consumers via WebPortal Solution (WebPoS). It also allows businesses to setup a product catalogue, via customizable product page templates, for categorized and convenient research on multiple product comparisons to enhance the selection process. Kevin also asserts that online buyers are allowed with benefit and cost comparison, quotations generation, online purchase and e-payment for convenient purchase process. The sales are guided with needs analysis based on client’s financial needs and lifestyle, so clients make informed decisions. If clients need hands-on advice FITbot can help them guide through the process or get connected with e-advisors online. The e-advisor can be registered with the chat service which can help track KPIs and referrals for performance management.

Cathy

Smith Managing Director | SAP

Africa

As the Experience Company powered by the Intelligent Enterprise, SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want –without disruption. Our end-to-end suite of applications and services enables more than 440,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit www.sap.com.

It is becoming clear that most – if not all – our major social, economic and political decisions over the next few years will be made through the prism of the coronavirus and the ripple effects of the pandemic.

However, it is certain that we are yet to see the worst of the disease, in terms of health, social impact and the economy. While lockdown measures are evident in much of the region, public health experts are unanimous in their view that we won’t escape a surge in new infections, especially as we head into the colder winter months.

Why I Am Resolute In My Afro-op�mism Despite The Con�nent’s Challanges

Already, the economic effects of lockdown can be felt, as informal traders and small to medium enterprises grind to a halt due to government restrictions. The effects, while impossible to fully predict, are likely to reshape the future of the continent in fundamental ways.

While our current focus is on overcoming the immediate challenge posed by the virus, I cannot help but look up and consider what awaits us beyond the immediate horizon. And, despite the chaos and uncertainty we all presently feel, I remain highly optimistic about our collective future, both as a business leader and as an African citizen.

Inspiring an entrepreneurial spirit

Due to the digital skills divide and a number of other factors, most Africans are not actively working in the digital economy. The overwhelming majority of Africa’s citizens are informal traders, smallholder farmers and other forms of entrepreneurs.

An estimated sixty percent of Africa’s workforce are engaged in agriculture alone. The continent’s 250 million smallholder farmers, working on plots of around 2ha each and earning less than $1,000 per year, produce 80% of all food consumed here. A single smallholder farmer financially supports multiple family members and makes an invaluable contribution to food security. Any intervention that supports this sector has the potential to deliver dramatic socio-economic returns.

We can see this in Nigeria, where an initiative by the Convention on Business Integrity’s for-profit arm CBI Innovations has seen the deployment of a technology tool to support 850 000 maize farmers and connect them more sustainably to the agricultural value chain.

Where countries have invested in building stronger agriculture sectors, the entire economy has been lifted. World Bank data shows that Ethiopia’s poverty levels dropped by a thirds since 2000 mainly thanks to impressive agricultural GDP growth of nearly 10% per year.

A growing and evolving continent

Africa’s population growth has been on an accelerated path for some time. Experts agree that, at current rates, the continent’s population will double by 2050. This will be accompanied by a mass urbanisation that could see rural areas empty as more citizens seek a better life in fast-growing cities.

The World Economic Forum predicts that the population in Lagos in Nigeria could pass 88 million by 2100, making it the most populous city on the planet.

However, these oft-quoted predictions are extreme. The latest data shows that the working age population in Africa – those aged between 25 and 64 – is growing faster than other age groups, which provides an opportunity for accelerate economic growth, also known as the ‘demographic dividend’.

How we engage, mobilise and equip this demographic dividend in service of the continent’s socio-economic goals will be instrumental in our collective effort to build a better future.

Which makes the advances in digital skills development, driven by investments from public and private sector organisations into digital skills development among teachers and students, all the more exciting.

Digital skills training crosses tipping point

With more than 700 million youth spread across 54 countries, Africa’s wealth of youthful talent is the envy of even more developed nations that face ageing – and in some cases, declining – populations.

A broad collective effort has been underway over the past few years to equip this youthful talent pool with the skills and knowledge they need to be active participants and contributors to the global digital economy.

Much of the developed world has been able to quickly shift learning to online platforms thanks to the pervasive high-speed internet connectivity and broad use of internet-enabled devices in those markets. In Africa, too many children simply don’t have that option.

Public and private sector organisations will need to build on the success that has been achieved over the past years to bring digital skills learning to more of the continent’s youth. Such efforts should focus not only on expanding access to technology among especially rural communities, but on equipping teachers and educators with the tools and knowledge they need to be effective digital learning champions.

The investments we make in training our youth today will pay huge dividends as we steer through the coming years and decades.

Diversity our greatest strength

Just as technology is supporting smallholder farmers by connecting them to better information and market opportunities, so too will we see innovations that empower female entrepreneurs to maximise their business ventures.

In the latest Global Entrepreneurship Monitor Women’s Report, sub-Saharan Africa boasted the highest rate of female entrepreneurs at 21.8%. This against a global rate of 10.2% – in Europe, the rate drops to 6%. This means more than one in five women in Africa are engaged in some form of entrepreneurial activity.

Social entrepreneurship is also gaining ground as a more sustainable and broadly beneficial business model for addressing socio-economic challenges on the continent. In 2019, Africa hosted the Social Entrepreneurship World Forum, first established in 2007, in Addis Ababa in Ethiopia. In that country alone, 55 000 social enterprises have sprung up to address a wide spectrum of challenges. Surprisingly, more than a quarter of social entrepreneurs in the country are women, compared to only 4.5% who lead mainstream

I believe it is our diversity and multiculturalism that gives us immense strength in innovation and resilience. Three thousand ethnic groups speaking more than two thousand languages lend the continent an unmatched richness in perspectives and lived experiences.

As a greater share of our daily work output becomes automated by more efficient machines and algorithms, we’re likely to see a shift back to those skills and qualities that make us uniquely human. Empathy, creativity, compassion, the ability to consider and engage with a diverse set of views – these are the skills that will distinguish us as we head into the coming decades.

In closing

There’s no doubt we face a difficult and uncertain road ahead. Things are likely to get worse before they get better. But we have done so much work over the past decades, achieved so much, overcome such immense socio-economic challenges, that I take heart that our continent will survive.

More than that, I believe we are well-placed to create a pan-African community with a shared vision for a more equitable future, one driven by the deeply African belief in Ubuntu. Some global analysts believe there is opportunity for Africa to rival China’s economic might, despite our challenges.

I think Africa will chart its own course, one that is no less transformational than the so-called Chinese Miracle, but takes all our best qualities: our diversity, our natural wealth, our youthfulness, our creativity and resilience, and forges an inclusive future for all who call this continent home.