Welcome to
The Costume Store
Welcome home 6
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The Costume Store
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Natwest Bank
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Tesco Express
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Doctor’s surgery
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Asda (supermarket)
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Middlesex Hospital
“On behalf of everybody here at The Costume Store, I would like to welcome you to your new home here in North Acton.” Jade Brennan Residence Manager
Your Guide to Living in the Costume Store Everything you need to know about living here is available online. The guide to living is a fully searchable website where you can find out anything, from recycling to rent payment. There are also live travel maps to each College site so that you can plan your journey, as well as links to your tenancy agreement, advice on cleaning and a calendar of Social Programme events.
costumestore.myblog.arts.ac.uk
Internet
Connect your computer to the WiFi network “Ask4” and a portal will pop up. Create an account and you’re ready to go. To add additional devices, just follow the same process.
Supermarkets Tesco Express is on the corner of Victoria Road, North Acton to the left of the building as you exit the site from the main entrance. Asda is at 2 -20 Western Road, Park Royal, NW10 7LW and you can get a bus directly from outside The Costume Store or walk. Banks Natwest is located across the road from The Costume Store just on the right hand side of the road if you exit from the main entrance. The nearest other banks can be located in Ealing Broadway (10 minutes by tube Westbound), or Shepherds Bush (10 minutes by tube Eastbound). Hospitals The local hospital is Central Middlesex Hospital, Acton Ln, London, NW10 7NS The local Doctors surgery is 41 -43 Cloister Road, Acton, W3 0DF and will accept residents from The Costume Store, you will be able to find a registration form in your welcome packs.
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The Social Programme
The Social Programme team are there to make sure that you get the most out of your time here in halls. They organise weekly events like movie nights, yoga and outings to galleries, shows and nightspots. Your reps will introduce themselves over the next few days, get to know them and check around the halls for details of upcoming events.
Transport
Bicycle Cycling in London is very popular as a free alternative to public transport. It is vital that you are safe and confident on the roads, and a good lock is advisable. Secure bike storage is available in the hall. Barclays Bikes Barclays (known as ‘Boris’) bikes are available for anybody to use but require a debit or credit card to release a bike. You can also buy an annual pass at www.TFL.gov.uk.
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Tube The tube runs from around 6AM-0:15AM every day. We are on the Central line (the red one). Bus We have a bus stop opposite the entrance (routes 260 & 266 to Shepherds Bush). Taxi WestOne Cars (08448 888 888) provide a safe, reliable service. TFL.gov.uk We recommend TFL’s website for travel planning in London.
Don’t forget to get your student Oyster card as soon as you are enrolled. Go to www.tfl.gov.uk to apply.
Money
Rent & charges
You may find yourself experiencing financial difficulties during your studies. Student Advisers can help identify sources of funding and offer guidance on student finance and managing your money.
Student Advice Service: E student.advisers@arts.ac.uk T 020 7514 2988
Your rent needs to be paid into our account on the following days:
or email and we will try to make an alternative arrangement.
First payment: Due on the first day of your contract
You can also email Sarah Howkins at s.howkins@arts.ac.uk
Second payment: 6th January 2014 Third payment: 22nd April 2014
If you are responsible for damage to your room or the building in general you will be charged for repairs or cleaning costs. A full list of charges is available in the Guide to Living.
If your student loan is delayed and this will affect your rent payments, please get in touch with us by phone
For further details about rent, charges and how to pay, see the Guide to Living online (see page 1).
Bank Accounts
Most banks will require your passport, a copy of your tenancy agreement (available by logging into your accommodation account). Some banks will also require a letter from your College.
Mental Health
If you are experiencing difficulties that are impacting on you and your studies, talk to a University Counsellor. Mental Health Advisers are also available if you have are mental health issue, or you are concerned about your health and well-being.
Counselling Service E counselling@arts.ac.uk T 020 7514 6251 CSM /CCW Mental Health Adviser E studenthealth@arts.ac.uk T 07809 552 033 LCC & LCF Mental Health Adviser E studenthealth@arts.ac.uk T 0770 388 7615
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Maintenance
Laundry
Report any problems with plumbing, lights, breakages etc. to the reception desk or online through the portal which appears when you log on to the Internet.
To get a laundry card, you need to purchase a card with a £5 note in the laundry. You can top up your credit at www.circuit.co.uk Wash: £2.50 Dry: £2.50
Tenancy regulations
Security
Report any problems with plumbing, lights, breakages etc. to the reception desk or online through the portal which appears when you log on to the Internet.
Our reception is staffed 9AM-6:30PM, and the facilities team are here 24/7 should you have any problems. Feel free to come and talk to us any time, we are here for you. 24h Contact Line: T 020 8634 5020
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© University of the Arts London 2013. All information correct at time of publication. Photo credits: Map courtesy of Google Maps Page 1 - All images © Alys Tomlinson. Page 2 - Main image © Josh Solomon; other photos © Alys Tomlinson. Page 3 - Images © (Top to bottom) Enrico Sacchetti; Berkely First Ltd; Ivan Jones; Enrico Sacchetti. Page 4 - Images © (top to bottom) Alys Tomlinson; Alys Tomlinson; Ana Escobar; Alys Tomlinson.
Your new address is: Room [room number] Flat [flat number.block A/B/C/D] The Costume Store 160 Victoria Road North Acton London W3 6UL
UAL Central Switchboard T 020 7514 6000 Accommodation Services T 020 7514 6240 E accommdation@arts.ac.uk Student Services T 020 7514 6230 E student.services@arts.ac.uk Camberwell College of Arts T 020 7514 6302 E info@camberwell.arts.ac.uk Chelsea College of Art and Design T 020 7514 7751 E info@chelsea.arts.ac.uk Wimbledon College of Art T 020 7514 9641 E info@wimbledon.arts.ac.uk London College of Communication T 020 7514 6500 E info@lcc.arts.ac.uk Central Saint Martins College of Arts and Design T 020 7514 7000 E info@csm.arts.ac.uk London College of Fashion T 020 7514 7478 E info@fashion.arts.ac.uk