SUMMER STUDY HANDBOOK ISHIBASHI FOUNDATION SUMMER SCHOOL IN JAPANESE ARTS AND CULTURAL HERITAGE 2018
NORWICH ENGLAND
WELCOME We are so pleased to welcome you to UEA for the Ishibashi Foundation Summer School in Japanese Arts and Cultural Heritage, and hope you have a fantastic time here in Norwich! Hopefully you will find this handbook useful in answering some of the questions you may have before you arrive, or during your programme with us. Our team organises the induction and orientation programme, and we will be available throughout your time at the University. If you have any questions at all during the programme, please just let us know. Please see the back of this handbook for our contact details, and don’t hesitate to get in touch! The UEA International Summer School Team Claire and Roanne
WELCOME TO UEA INTERNATIONAL SUMMER SCHOOL CONTENTS 4 5 6 10 11 12 15 17 18 19 20 -
Accommodation Internet & Mail Campus Facilities Laundry Transport Norwich: A Fine City The UK and Europe Academic Information Departures Testimonials Useful contacts (back page)
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SUMMER STUDY AT UEA
ACCOMMODATION
You will be staying in our on-campus, ensuite accommodation, Britten House.
Each flat has a shared dining area/kitchen that includes all basic cooking facilities. Please don’t remove any of these items from the flat!
Please take a few minutes to read the fire alarm notices in your flat to ensure you know what to do in the event of a fire. 4 Never wedge open fire doors or block fire exits. The alarm system is very sensitive, so it is important that you keep the kitchen door closed when you are cooking – lots of the fire alarms in student accommodation turn out to be burnt toast! Throughout the summer school, kitchens will be cleaned on Tuesday/Friday, showers will be cleaned and towels changed on Monday/Thursday, and bedrooms vacuumed and beds changed on Wednesday. However, all students must do their own washing up, and generally try to keep the shared areas in the flat tidy. Please look after the keys to your flat, as there will be a charge for a lost key, or if security have to let you in to your room repeatedly. All residences are non-smoking areas; smoking and electronic cigarettes are not permitted in and within 5 metres of all UEA buildings.
INCLUDED IN YOUR ACCOMMODATION PRIVATE BEDROOM
Free Wi-Fi and data point Single bed Bedding; flat sheet, duvet and pillow with covers Desk and chair, with desk light Wardrobe with hangers En suite facilities (shower, toilet, washbasin, mirror and towels) Regular housekeeping SHARED KITCHEN
Welcome pack with snacks and cleaning products for your first few days Combination convection microwave oven, hob, toaster and grill Kettle Fridge and freezer Basic cooking equipment, cutlery and crockery Dining area Ironing board and iron
EMAIL AND INTERNET Once you have completed your registration process you will be given access to the University network and email system. Free Wi-Fi is available throughout campus. Check your arrival pack for the ‘IT Services: Getting Started Guide’ for help connecting. RECEIVING MAIL UEA has a postal service that receives all the mail addressed to the University. You will need to collect any mail you receive during your time here from the Post Room, which is located on floor 01 of the Arts Building (below the Arts Hub/reception desk). The Post Room is open from Monday to Friday from 10am4.30pm. If the Post Room receives a parcel addressed to you, they will inform you via your UEA email address. Take your campus card with you to collect your post. You should inform anyone who wants to send mail to you to address it as follows: [Your Full Name] Britten House [and room number] International Summer School University of East Anglia Norwich Research Park Norwich, Norfolk NR4 7TJ UK If you wish to mail something during your time here, visit the on-campus Post Office which is located within The Shop.
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INTERNET AND MAIL
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SUMMER STUDY AT UEA
CAMPUS FACILITIES
THE SHOP Located at the end of the Street furthest from the Square is The Shop. Fresh fruit and vegetables, soft and alcoholic drinks as well as a range of household goods and toiletries, they also stock a variety of stationery items, greeting cards, gifts and a good range of UEA branded items to remember your time with us! Within The Shop is a Post Office counter where you can mail letters and parcels within the UK 6 and internationally. The Shop will close for refurbishment around 13 August. During this time the Grab ‘n’ Go will be open for essentials, while the nearest supermarket is the Tesco Express on Earlham Road. www.uea.su/union/openinghours BARCLAYS BANK From here you can transfer money across bank accounts and use non-UK cash cards. Open 9.30am-4.30pm, closed on Wednesdays and weekends. There are also cashpoints/ATMs on The Street next to Ziggy’s. Most of the major banks in the UK have branches in Norwich, but please be aware that banks in the UK close on Sundays and often have shorter opening hours on Saturdays. There are several ATMS in Norwich City Centre.
THE LAUNDRETTE Located at the very end of the Street, next to The Shop, with both washing machines and tumble driers available. The Laundrette is open 24 hours a day with campus card access. You will need to pay using a Laundry card which you can purchase with cash at the International Summer School Hub desk. See full instructions on p 10. WATERSTONES A two-storey bookstore located on the corner nearest the Square. This is a great place to pick up any text books needed as well as a wide range of fiction and nonfiction books. They also stock many of the books of our famous Alumni, as well as greeting cards and gifts. www.waterstones.com/bookshops/uea MULTIFAITH CENTRE The spiritual meeting place and community centre on campus. A safe place, where no-one will bother if you do not want to be bothered, and where belief is not a prerequisite for any activity. Open from 10 am to 4pm, Monday to Friday. Tea and coffee are available all day for 30p a cup. www.uea.ac.uk/multifaith
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EATING ON CAMPUS
There are plenty of options for eating out on campus, but here are some of our favourites. Check the UEA webpages for opening times. ZIGGY’S Well known for providing the best coffee on campus. Located on the Street and with comfy sofas and tables outside, it’s perfect for a quick coffee break. They also offer hot pies, fresh baguettes and delicious cakes. ZEST Located on the ground floor of the catering building in The Square, serving a selection of traditional English and continental breakfasts, as well as hot lunches and evening meals. SPORTSCAFÉ Located in the Sportspark and serves a great selection of hot and cold meals throughout the day including the famous SP ‘all day’ breakfast, salads, burgers, pizzas, curries, and jacket potatoes. www.sportspark.co.uk/join-in/sportscafe
INTO CANTEEN Based in the INTO building close to your accommodation, the INTO canteen serves hot, healthy meals three times daily, as well as tea, coffee, and snacks all day. It’s open 365 days a year, and offers a range of vegetarian, halal, British, European and Asian meals. MODERN LIFE CAFÉ Based at the Sainsbury Centre for Visual Arts, and offers a selection of hot dishes with meat, fish or vegetarian options, freshly made sandwiches, soups, hot panini and a tempting range of homemade cakes, scones and cookies. www.scva.ac.uk/visit/modern-life-cafe UEASU The student union building is next to the square and has a cafe and two bars. Unio café is located on the first floor is perfect for grabbing a takeaway sandwich/coffee between classes! Scholars Bar is located on the top floor of the SU building, while the main SU Bar is located on the ground floor. www.uea.su/union/openinghours/
SUMMER STUDY AT UEA
CAMPUS FACILITIES
8 THE LAKE AND BUNNIES Perfect for a lunchtime stroll, or an early morning jog, the lake on campus is a beautiful spot to visit. Especially during long summer days, many students choose to have a barbecue here (make sure you pre-book via the UEA website).The beautiful parkland around UEA provides the perfect home for a variety of wildlife, most notably rabbits! You’ll see them everywhere across campus. SAINSBURY CENTRE FOR VISUAL ARTS Near the lake, the SCVA is a unique art gallery and museum on our campus. It houses artwork from all over the world, including Picasso drawings, Francis Bacon portraits and 1500 year old Mayan figures. Admission to the main exhibition is free! Closed on Mondays. www.scva.ac.uk
SPORTSPARK The Sportspark provides students with one of the finest sports complexes in Britain, with facilities unrivalled at any other British university. Whether you’re an absolute beginner or a top performer, the outstanding facilities at the Sportspark are available for you. Facilities include a 50 metre Olympic swimming pool, climbing wall, dance studio, outdoor Astroturf pitches and tennis courts. Opening times and prices depend on the activity, please check the leaflets in your flat for more information or check their website. www.sportspark.co.uk THE SQUARE The Square really is the heart of the University, and makes an ideal meeting place as well as a great place to relax after classes!
If you are a visitor from the European Economic Area (EEA) and you fall ill or have a medical emergency during your temporary stay in England, then you’ll need a valid European Health Insurance Card (EHIC) issued by your home country. If you can’t show a valid EHIC, you may be charged for your treatment. If you are visiting England from a nonEEA country, even if you are a former UK resident, you need to ensure you are covered for healthcare through personal medical or travel insurance for the duration of your visit. Please check www.nhs.uk for further details about healthcare in the UK. UEA MEDICAL CENTRE T 0044 (0) 1603 251600 E umsuea@nhs.net www.umsuea.co.uk The Medical Centre is located at the main entrance to the University, just on the right as you enter from Bluebell Road. It has a large team of Doctors and Nurses who administer general health care. Open weekdays 8.30am-6.30pm, Saturdays 8.30am-12 noon (pre-booked appointments only), and closed on Sundays. DENTAL CARE If you need emergency dental care during your time at UEA, please let a member of staff know and we will assist with finding you a dentist.
BOOTS PHARMACY/CHEMIST The pharmacy on campus is located next to the Medical Centre, which will dispense medicines on prescription. If you are covered by the NHS there is a set prescription charge of £8.60. Students not covered by the NHS will be required to pay the full cost of the medication. The pharmacy also stocks a large range of other common medicines. Open weekdays 8.30am-6pm, Saturdays 8.30am-12 noon, and closed on Sundays.
SUMMER STUDY AT UEA
HEALTHCARE The NHS in England is a residence-based system, unlike many other countries, which have insurance-based healthcare systems. This means that all visitors to England may have to pay for NHS healthcare, depending on their circumstances.
STUDENT SUPPORT SERVICE T 0044 (0) 1603 592761 9 E studentsupport@uea.ac.uk The UEA Student Support Service has a team of Counsellors and Mental Health Advisors who can offer support if you are experiencing psychological and emotional distress. They offer confidential one-toone appointments, workshops, groups and self-help resources to students who are concerned about their emotional and psychological wellbeing. To book an appointment to speak confidentially with a member of the team, please drop into the Student Support Centre or contact them by telephone or email. Open weekdays 9am–5pm, closed weekends.
SUMMER STUDY AT UEA
LAUNDRY
To use the Laundrette, you will need to pay using a Laundry Top-Up Card. The system used here at UEA is managed by Circuit. www.circuit.co.uk
LAUNDRY CARDS Laundry cards can be bought on the UEA Store or with cash from the International Summer School Reception Desk in the Arts Hub. If you buy a laundry card on the UEA Store before the start of the International 10 Summer School, it will be included in your welcome pack. If you buy a laundry card on the UEA Store after the programme starts, you will need to visit the reception desk to collect it. The laundry cards cost £13, which includes £10 of credit and a £3 deposit. The cards should be returned at the end of the programme, and you will have your £3 deposit returned. TOPPING UP If you need to put more money on your laundry card, you can either top up your card online, or visit the International Summer School Reception Desk with cash and we will top it up for you. If you choose to top up online, you will need to create a Circuit account. Please make sure your selected laundrette is University Of East Anglia, The Street.
The minimum amount needed to top up is £5. Whether you top up online or with cash at the reception desk, you will be provided with a code that you will need to use to activate the top up in the laundrette. You can also purchase a blank card for £3 at the machine in the laundrette. COSTS Wash £2.80 Super Wash £3.30 Dry - £2.00 for 50 minutes HOW TO DO YOUR LAUNDRY There are posters in the laundrette with instructions and information about using the washing and drying machines. To use the washing machine, you will also need laundry detergent (soap) in either powder or tablet form. We have provided a small box of washing powder for each flat to start you off! You can find further information and easyto-follow washing and drying instructions on the Circuit website. You can also phone Circuit for help on this number: 0044 (0) 1422 820360. If you have any questions you can always come to the International Summer School Reception Desk - we’re happy to help!
We have arranged a number of inclusive social activities, but we encourage you to make the most of your time here, and explore Norwich, Norfolk and beyond! You can easily travel in the UK by bus, train or coach.
Please just ask if you have any questions about transport and travel during your time at UEA. BUSES Buses 25 and 26 connect the campus and the city centre, and will be pointed out during orientation. As part of your programme you have been provided with a bus pass during your time Norwich. Check out the First Bus website for transport in Norfolk and Suffolk. www.firstgroup.com/norfolk-suffolk
TAXIS Black taxicabs are clearly recognisable around the city centre. From UEA you will need to call a private hire taxi firm, local companies include: - ABC 01603 666333 - Enterprise 01603 868788 - Goldstar 01603 700700
SUMMER STUDY AT UEA
TRANSPORT
TRAINS OR COACHES To travel further afield in the UK, trains can be booked through Trainline and coaches 11 can be booked through National Express or Megabus. There are coach stops for both National Express and Megabus here on the UEA campus, and Norwich Rail Station is just a short bus journey away. www.thetrainline.com www.megabus.co.uk www.nationalexpress.com
SUMMER STUDY AT UEA
NORWICH: A FINE CITY Regularly voted one of friendliest, happiest and safest places to live in the UK, Norwich is a vibrant city with a lively and unique character. The bustle of Norwich is just a short bus journey from campus and offers plenty to inspire and entertain, no matter how diverse your interests. Once there, the city centre is easy to explore on foot, and is the perfect blend of modern and historic.
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Find out more: www.visitnorwich.co.uk SHOPPING, FOOD AND DRINK Norwich is full of great shops, cafĂŠs, bars, tearooms and restaurants. There are two large shopping centres, intu Chapelfield and Castle Mall, which host many well-known British and international shops and restaurants. Norwich also offers unique shopping experiences; the city proudly supports independently owned businesses, mostly located in the medieval Norwich Lanes. Visit the Lanes for exclusive fashion, music and gift options, or for a cup of tea away from the buzz of the city centre. Norwich Market is one of the oldest and largest outdoor markets in the UK, hosting 189 stalls, which sell a vast range of goods and services, including new and vintage fashion, crafts, gifts and flowers. It is also a great place to get lunch, with market stalls offering a range of traditional British dishes and international cuisine. Open daily 8.30am-5.30pm, closed Sundays.
CULTURE The city has a thriving performing arts scene that caters for all tastes.
The Theatre Royal is our largest theatre and presents touring productions of drama, comedy and music. www.theatreroyalnorwich.co.uk The Norwich Playhouse is a smaller venue that often shows more unique and unusual performing arts shows. www.norwichplayhouse.co.uk Norwich Arts Centre is live music venue, concert hall and theatre located in a 15th century church on St. Benedict’s Street. www.norwichartscentre.co.uk The Waterfront is a live gig venue near Riverside. A small and intimate venue meaning it’s a great space to see some well-known and up-and-coming bands! https://thewaterfront.ticketabc.com/ venues/thewaterfront/ Norwich is home to four cinemas, including the independent Cinema City, which we will visit for one of our inclusive socials. Cinema City is located in a 14th Century building and offers great student discounts, and shows not only the latest releases, but also classic, independent and international films. www.picturehouses.com
Norwich City Sightseeing Bus - see the sights of the city from a different perspective, from on top of a red double decker bus! Your ticket is valid for 24 hours, so you can hop on and off as much as you like. Costing £8 for a student ticket, and the full tour lasts 45 minutes. Available hourly every day from 10:30am until 3:30pm, and departing from Theatre Street. www.city-sightseeing.com
SUMMER STUDY AT UEA
NORWICH: A FINE CITY
The Forum is a public building in the middle of the city centre and home to the BBC studios. Open 7 days a week and often has free exhibitions, events and activities. Home to Norwich Tourist Information Centre and the Norfolk and Norwich Millennium Library - the most popular public library in the UK. If you fancy a different work location you can head to the Forum Library to study! www.theforumnorwich.co.uk Riverside Entertainment is a large entertainment centre near the Railway Station. This hosts a range of restaurants, bowling, trampolining and the Odeon Cinema, which offers all the latest movies in 2D and 3D as well as some IMAX screenings. www.riversidenorwich.co.uk There are events happening on the UEA campus throughout your time here, check www.uea.ac.uk/events for details.
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HISTORIC NORWICH Norwich is the perfect destination for those wishing to immerse themselves in the rich cultural heritage and diversity of the British Isles. The city centre is host to cobbled streets, medieval churches, hidden courtyards, and timber framed medieval buildings.
Norwich is lucky enough to have two Cathedrals - Norwich Cathedral (Church of England) and Cathedral Church of St John the Baptist (Roman Catholic). Both offer tours at certain times - check out 14 their websites if you are interested. www.cathedral.org.uk www.sjbcathedral.org.uk Visible from the city centre is Norwich’s own Castle. Now a museum and art gallery, it is home to some of the most outstanding collections of fine art, archaeology and natural history. Open Monday to Saturday, 10am-5pm, Sunday 1-5pm. The entrance fee is £8.70 for a student but if you go an hour before closing, it costs only £2! www.museums.norfolk.gov.uk Elm Hill is the city’s most famous medieval street, almost the same in appearance now as it was when most of its properties were last rebuilt, after the major fire of 1507. At that time it was home to prosperous merchants, craftsmen and civic dignitaries. This charming cobbled street was saved from demolition during slum clearance in the 1920s and is now home to a number of individual and speciality shops and cafes.
NORFOLK AND SUFFOLK
Norfolk is the county which Norwich is based in, and Suffolk is the adjoining county. Both offer beautiful and traditional countryside, unspoilt market towns, medieval villages and stately homes. Here are some of our favourite places to visit. GREAT YARMOUTH Great Yarmouth is easily accessible by train or bus, you can set off down the seafront in search of seaside amusements, crazy golf, theme parks, bowling alleys and model villages, or stroll out to sea along the pier. SHERINGHAM Once a small Norfolk fishing village and now a thriving seaside town which still has a historical and quaint English town feel. Sheringham is home of the North Norfolk Railway (The Poppy Line), which operates steam train rides. Sea, cliffs, fine sands and bracing air are some of the reasons why Sheringham is so popular with tourists to the area.
SUMMER STUDY AT UEA
THE UK AND EUROPE
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THE BROADS The Norfolk Broads are a series of rivers and broads (lakes), most of which are navigable. Wroxham makes for a great location for day boat hire as you have a selection of great Broads and even a nature trail to visit all within short cruising distance of the town. You can rent a boat for about ÂŁ50 for 3 hours. SOUTHWOLD With its working lighthouse, beach huts, award-winning pier, busy harbour, cliff top cannon and of course the beach, Southwold is a quintessentially English resort town. The pier has classic English fish and chip restaurants, a retro arcade and novelty gift shops. The beach is wide, long and sandy. The quaint beach huts along the promenade make a great photo. The small town centre has mainly small, independent gift shops and boutiques, and many typical English pubs. Adnams brewery is also situated in the middle of the town which is open for tours. www.visitnorfolk.co.uk www.visitsuffolk.com
LONDON SUMMER STUDY AT UEA
The capital city of England is less than two hours from Norwich by direct train, meaning it is perfect for a day trip. Once there you can purchase a one-day travel card that entitles you to unlimited travel across the city on the London underground/overground services and buses.
There is loads to do in London, from touring around all of the famous landmarks, to visiting museums and galleries, catching a theatre performance, 16 or spending the day shopping and eating at amazing restaurants. www.visitlondon.com
EUROPE
It is relatively easy and inexpensive to get to other European countries from the UK. A useful website to look for flights is Skyscanner, and for accommodation is Hostelworld. www.skyscanner.net www.hostelworld.com Before travelling to Britain or from Britain to another country, ensure that you have met the requirements for customs. It is also advisable to carry your offer letter with you when you travel abroad in case you are required to produce proof of where you are staying in the UK. If in any doubt about being permitted re-entry into the UK check with the UEA International Student Advisory Team before you book any travel: isat@uea.ac.uk
TEACHING AND LEARNING Teaching and learning methods in the UK may be different from those you are used to. In the UK, emphasis is on the development of critical analysis and problem-solving skills, and students are expected to take a high level of responsibility for their own studies.
Students will spend time working independently on topics set by teaching staff, discussing issues with other students or tutors in seminars, or working on projects with fellow students. If you do have any questions or are feeling unsure about the teaching and learning methods here at UEA, please talk to someone, whether that is your programme lead or International Summer School team. ATTENDANCE Students are expected to attend all classes, except in the case of illness or other serious circumstances. The minimum attendance expectation is 80%. Please inform the ISS Office (by email or telephone) if you need to miss a class due to illness or other reasons. Missing classes due to travel or for any other social reason is not acceptable. Students are also expected to arrive on time to classes and field trips throughout the programme.
BLACKBOARD Blackboard is UEA’s virtual learning environment. Your tutors will use this to post lecture notes, required reading, presentations and much more, so make sure you check it regularly! Blackboard is accessible from the Portal. If you are experiencing problems logging on to the Portal or Blackboard or have any other queries about this, please contact the IT Helpdesk in the library or email it.helpdesk@uea.ac.uk
STUDENT SUPPORT SERVICE The Learning Enhancement Team in the Student Support Service offers a range of ways to help you study more effectively and improve your work. The tutors provide expert guidance on study skills, mathematics and statistics, academic writing and use of English. They also provide specialist expertise in supporting international students and students with specific learning difficulties. Drop into the service to ask about this or find details on the UEA portal. If you do have any questions or are feeling unsure about the teaching and learning methods here at UEA, please talk to someone, whether that is your module lead, the International Summer School team, or the Student Support Service.
SUMMER STUDY AT UEA
ACADEMIC INFORMATION
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SUMMER STUDY AT UEA
DEPARTURES Although we don’t want to think about it just yet, the Ishibashi Foundation Summer School will come to an end on Saturday 18 August! Here are some things to consider regarding leaving campus.
DEPARTURES SURVEY We will circulate a link to sign up to the inclusive transfer from UEA to Heathrow Airport on Saturday 18 August at 08:00. We recommend joining this transfer for 18 any flights departing Heathrow after 2pm, allowing time for any delays and to check in for your flight. You’re also welcome to join this transfer to travel on to London. You will use the same link to sign up for a transfer within Norwich, either from UEA to Norwich Airport, or to the bus or train station. Please also let us know if and when you will be departing campus independently. All students should complete the booking by 12:00 (noon) on Friday 10 August. Please note that check out time from accommodation is 10:00. Unfortunately there is no luggage storage on campus.
DONATING UNWANTED ITEMS If you have any items that you have purchased while in the UK, or brought with you for the International Summer School, that you don’t want to take home with you, then you are able to donate them on campus. There is a campus donation point which is in front of the Dr Bike Repair Centre, behind Congregation Hall (not far from Britten House!). The collection point is organised by the charity British Heart Foundation, it’s bright red and hard to miss! Items welcomed for donation include accessories and bags, artwork, clothes, cookware, collectables, crockery, jewellery, laptops and mobile phones. At the start of the next academic year, British Heart Foundation will run a pop-up shop for new students offering essential items including kitchen equipment and warm clothing. DONATING LEFTOVER FOOD If you have any items of non-perishable, unopened food that you want to donate before leaving campus, there is a basket in The Shop where you can leave them. They will then be taken to food bank, and be distributed to those who have difficulty purchasing enough food to avoid hunger).
TESTIMONIALS We would love to hear your feedback about the programme, to find out more about what you have enjoyed about your time at UEA, in Norwich and the UK. Your testimonials and feedback will help us to improve the programme and to promote to future students. There will be an opportunity to fill in a feedback form, but if anything comes to mind throughout or after the programme, please do let us know!
UEA BRILLIANT ABROAD BLOG Have you checked out the UEA Brilliant Abroad blog? You can find lots of blog post written by international students who have studied at UEA there (including previous International Summer School students), and from UEA students who have studied abroad. ueaontheroad.wordpress.com If you write an article to be published on the blog during or after the International Summer School and we will send you a UEA branded hoodie, t-shirt or long sleeved top! Blog entries should be around 500 words, or 3 paragraphs long. You can write about anything you want relating to your time here at UEA or your experience with studying abroad at the International Summer School. Please include minimum one picture (preferably with you in it), but the more photos the better. Please submit your blog posts to us via email at summerstudyabroad@ uea.ac.uk, preferably with the wording in a Word document and the images attached in the email.
PERSONAL BLOGS Do you have your own personal blog where you will be sharing your experiences this summer? Please feel free to share the link with us, and we will be happy to share some of your posts about the your programme on our social media channels. SOCIAL MEDIA If you are sharing photos of your time here at UEA, please use the hashtag #ueaiss2018! PHOTOGRAPHS AND FILMING Photographs and filming will be taken throughout the programme, for reports and for promotional use. We hope you are happy for us to use your image in this way, but if not then please just speak with a member of staff.
USEFUL CONTACTS INTERNATIONAL SUMMER SCHOOL TEAM
Claire Arnup - International Summer School Manager Roanne Ephithite - International Summer School Coordinator T 0044 (0) 1603 592255 E summerstudyabroad@uea.ac.uk There will be a member of staff available on the Study Abroad desk (Arts Hub) MondayFriday, 12-2pm, throughout the Summer School and while you are on campus. If you need urgent help out of office hours, please phone 0044 (0) 7717 806588. You can also text or use WhatsApp if you prefer.
UEA SECURITY
Emergency UEA security contact T 0044 (0) 1603 592222 Non-emergency UEA security contact T 0044 (0) 1603 592352 E security@uea.ac.uk Staff are also available at The Lodge from 6am - 9pm, Monday to Friday. There is an SOS box next to the lodge at other times.
OFF CAMPUS EMERGENCY SERVICES Police, Fire or Ambulance. Dial 999 from any phone.
You can call 111 if it is not a life-threatening situation but you need medical advice, or 101 to contact the police in a nonemergency situation. These calls are free.
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