INFORMATION SERVICES DIRECTORATE
EDUROAM WIFI SETUP IPHONE, IPAD, IPOD
CONNECT YOUR IOS DEVICE TO THE EDUROAM WIFI DIFFICULTY Easy
TIME 5 Mins
IT.SERVICEDESK@UEA.AC.UK PORTAL.UEA.AC.UK/ITSERVICES 01603 592345 @UEAIT
START
From the Home screen tap the 'Settings' icon. In 'Settings' click on 'Wi-Fi'. Join the 'setup-UEA-wireless' network.
Go to setupeduroam.uea.ac.uk. Read through the terms of use, select the tickbox and tap 'Start' to begin. Select 'Apple iPhone, iPad or iPod Touch' from the list of devices and tap 'Setup Wifi'. Enter your UEA username in the following format: abc15xyz@uea.ac.uk
END Your device will ask to install a certificate. Tap 'Install' to continue. A warning may appear before installing the certificate. This is completely normal. The certificate is safe to install and will keep your device secure when connected to eduroam. Tap 'Install' to proceed.
Enter your UEA password and click 'Next'. Go back to the 'Wi-Fi' tab under 'Settings' and select 'eduroam' from the list of networks. Your device will now connect to eduroam.
It may be neccesary to tell your device to forget the 'setup-UEAwireless' network. Do this by clicking on the i icon next to the 'setup-UEA-wireless' connection and select 'Forget this network'.