2020 Professional Development Catalog by University Human Resources

Uni versi ty Hum an Resources Learni ng & Talent Developm ent

PROFESSI ONA L DEV ELOPM ENT 2020 Course Catalog

M EET OUR TEA M Sh elby Byr d

Ar t Dw igh t

Nam r at a Ram -An dr iessen s

Ch r is Fu k u i

Lillian Rosen

CONSULTANT

ASSISTANT DIRECTOR

WEB DEVELOPER COM M UNICATIONS

CONSULTANT

As an instructional designer, consultant, and eLearning specialist, Shelby has more than 15 years experience designing and delivering blended learning solutions for a variety of partners in both public and private industries.

Art has more than 30 years experience in designing, developing, and facilitating leadership and talent development programs in both the private and public sectors.

Edu cat ion & Cer t if icat ion s MA in Instructional Systems Development, Developmental Dimensions International (DDI), 7 Habits of Highly Effective People Focu s Ar eas Master Facilitator, Facilitation Fundamentals, Leadership, Supervision, True Colors, Security Awareness, Emergency Preparedness Passion s & In t er est s eLearning, Performing Arts, Singing the national anthem at UMD sporting events

Namrata has more than 25 years experience in directing learning and talent development organizations for private and public industries.

Chris has nearly 10 years invested with University Human Resources in website development, digital communication, and marketing.

As an organizational leadership and higher education professional, Lillian has over 5 years experience in designing and facilitating leadership programs for both academic affairs and student affairs divisions.

Edu cat ion & Cer t if icat ion s Edu cat ion & Cer t if icat ion s Edu cat ion & Cer t if icat ion s MA in Adult Education, MS in Informatics, Adobe MBA, Certified Professional Developmental Dimensions Captivate Specialist, Motion in Learning and International (DDI), Gallup Edu cat ion & Cer t if icat ion s Graphics for Educators Performance (CPLP), Strengths Coach, ProsciMS in Student Affairs in Certified Master Trainer, Change Management Higher Education with a Focu s Ar eas Certificates in Instructional Facilitator concentration in Web Development, Design, Organizational Leadership, Design, eLearning, LinkedIn Learning, Micro-Learning Myers-Briggs Type Indicator Focu s Ar eas Communications (MBTI), Camtasia Adult Education, Professional Skills Focu s Ar eas Programming, Strategy, Passion s & In t er est s Leadership, Supervision, Focu s Ar eas Vision, & Mission eLearning, Continuous Strategic Planning, Leadership, Supervision, Learning, Outdoor Customer Service, Change Development, In-Language Active & Digital Learning Cultural Trainings Activities, Music Management, Personal Development, Facilitation Passion s & In t er est s Skills, Climate Change Passion s & In t er est s Organizational Change, Speaking French, Change Diversity & Inclusion, Yoga, Passion s & In t er est s & Advocacy, Mindfulness, Culinary Arts Sustainability, Family, International Travel, Hiking, Fitness, Learning, Painting Travel

Proud Partners Wi th

REGI STRA TI ON Regi ster for Classroom Sessi ons 1. Visit www.training.umd.edu 2. Use the calendar to find the course you are interested in. 3. Click on the course name to open the page -- then click the button on the far right side. 4. Follow the prompt to complete registration.

REGI STRA TI ON Regi ster for UHR Onli ne Courses 1. Visit umd-hr.catalog.instructure.com 2. Find and click on the course you are interested in. 3. Select

and follow the prompt to complete registration.

TA BLE OF CONTENTS 07 Courses by Audi ence Use this audience index to identify the courses best suited for each of the following roles: New Hire, Individual Contributor, Front Line Leader, Mid-level Leader, and Senior Leader. See below for descriptions.

09 Fundamentals These courses focus on various processes, tools, and policies to guide you on the job.

13 Work -Li fe These courses and workshops will teach skills that are applicable on-the-job and in life.

14 Certi fi cate Programs These courses are in-depth trainings that give you the skills you need to do your job. Upon completion of the series or class, a certificate of completion will be awarded.

18 Non-certi fi cate Programs These trainings provide specific skills that will prepare you for success in your career.

21 Custom Trai ni ng When it comes to training and developing your team, one size does not fit all. The Learning & Talent Development team can create learning programs tailored to meet your department's specific needs.

New Hir es: Staff with less than 1 year with the University of Maryland, College Park. In dividu al Con t r ibu t or s: Staff who manage projects and/or programs. Focus is on individual, project and program effectiveness. This role does not currently supervise, but may be aspiring to lead others in the future.

Audi ence Descri pti ons

Fr on t Lin e Leader s: Leaders who manage staff and teams. Focus is on individual and team effectiveness in the roles of supervisor, manager, etc. M id-level Leader s: Leaders who manage teams and departments. Focus is operational effectiveness such as assistant and associate directors, senior managers, etc. Sen ior Leader s: Leaders who manage functions and organizations. Focus is strategic and organizational effectiveness such as VP, executive and senior directors, etc.

COURSES BY A UDI ENCE New Hires

Individual Contributors

Front Line Leaders

Mid-level Leaders

Senior Leaders

Fu n dam en t als New Employee Orientation

Performance Review (PRD): Process & Tools

FMLA: Using & Administering Family Medical Leave

Parental Leave for Staff

Parental Leave for Faculty

HR Personal Growth Series

HR Professional Growth Series

Time & Attendance and Performance Improvement Plan (PIP) HR Power Hour

PHR Training

Responding Effectively to Discrimination & Sexual Misconduct (online) - Presented by the Office of Civil Rights & Sexual Misconduct

Disability & Accessibility at the University of Maryland (online) - Presented by the Office of Civil Rights & Sexual Misconduct I-9 Process & Tools (Online)

Writing Effective Job Descriptions (Online)

Prepare Your Shell: Emergency Preparedness (Online) ~Available in English & Spanish~

Defending Your Shell: Security Awareness (Online)

X X X

LinkedIn Learning (formerly Lynda.com)

Wellness Lunch & Learns

Benefits Information Seminars

English Language Classes (Basic to Level 3)

Workplace Safety (Online) UMPD Clery Act Training for Designated CSA's (Online) Wor k -Lif e

COURSES BY A UDI ENCE New Hires

Individual Contributors

Front Line Leaders

Mid-level Leaders

Senior Leaders

Cer t if icat e Pr ogr am s Foundations of Supervision Initiative Level One (FSI I) (Formerly Leadership Development Initiatives - LDI) Foundations of Supervision Initiative Level Two (FSI II) (Prerequisite: Completion of LDI I or FSI I) Master Facilitator

7 Habits of Highly Effective People

Strategies for Talent Management

Administrative Professionals Conference

Facilitation Fundamentals

Non -cer t if icat e Pr ogr am s

Design Thinking

Speaking the Same Language - Even When You Don't New Faculty/Staff Technology Orientation - Presented by Department of Information Technology

Tech Training for You - Presented by Department of Information Technology

Thrive Thursdays - Presented by the Thriving Workplace Initiative Start With Strengths - Presented by the Thriving Workplace Initiative

Leveraging Strengths for You and Your Team Presented by the Thriving Workplace Initiative

Sharpen My Saw - Presented by the Thriving Workplace Initiative Fierce Conversations - Presented by the Thriving Workplace Initiative

FUNDA M ENTA LS New Employee Ori entati on

HR Power Hour

Highlights university policies, resources, and tips to help navigate our large campus community. Includes presentations by campus departments, a campus bus tour, and a visit to the Stamp Student Union.

These monthly, 60-minute workshops review common HR policies, procedures, and tools. Each month will focus on a different topic that often needs further clarification. These workshops are dynamic and highly interactive.

Dat es: Jan. 6, Feb. 3, Feb. 17, March 2, March 30, April 13,

Dat es: Jan. 17, Feb. 21, March 20, April 17, May 15, June 19,

April 27, May 11, June 8, June 22, July 6, July 20, Aug. 3,

July 17, Aug. 21, Sept. 18,,Oct. 16, Nov. 20, Dec. 18

Aug. 17, Aug. 31, Sept. 14, Sept. 28, Oct. 12, Oct. 26, Nov. 9, Nov. 23, Dec. 7

Locat ion : TBA Tim e: 12:00-1:00pm

Locat ion : 1101U Chesapeake Building

Cost : $0.00

Tim e: 8:30am-4:30pm

Au dien ce: All University Employees

Cost : $0.00 Au dien ce: New Hires

PHR Trai ni ng The monthly PHR training is required to gain access to the Payroll Human Resources (PHR) System. The training will consist of learning how to insert employee demographics, create employee appointments, gain knowledge about pay adjustments, and create time entry adjustments. After completion of the mandatory training, each user will then have access to the specific modules the department has given security access to. Dat es: TBA

NEW! HR Personal Growth Seri es Learn how to invest in yourself and grow your personal skills to be more effective and fulfilled outside of work. Sample topics include: How to Set and Achieve Any Goal, Find Peace of Mind in Any Situation, and The Secrets to Overcoming Procrastination. Dat es: TBA Locat ion : TBA Tim e: TBA Cost : $25.00 Au dien ce: All University Employees

Locat ion : 1101U Chesapeake Building Tim e: TBA

NEW! HR Professi onal Growth Seri es

Cost : $0.00

Strengthen your business skills and improve your professional mindset to grow your career. Sample topics include: Leading Major Organizational Change and Improvisation for Business.

Au dien ce: PHR Users

I-9 Process & Tools The I-9 E-Verify Complete Training online tutorial is designed as a comprehensive resource for the I-9 and E-Verify process at UMD. The tutorial is mandatory for all PHR Creators who are responsible for completing the I-9 for their units.

Dat es: March 31, Other Dates TBA Locat ion : TBA Tim e: TBA Cost : $25.00 Au dien ce: All University Employees

Dat es: Available Anytime Online Locat ion : Online Tim e: Available Anytime Online Cost : $0.00 Au dien ce: PHR Creators

FUNDA M ENTA LS FM LA: Usi ng & Admi ni steri ng Fami ly M edi cal Leave This workshop will provide faculty and staff members who are planning to take Family Medical Leave an overview of the University?s Family Medical Leave policy. During the workshop we will cover topics such as when and how to request Family Medical Leave, eligibility requirements, and responsibilities of the employee and their manager prior to, during, and after the leave period. Dat es: Jan. 9, Feb. 5, March 3, April 10, May 7, June 10, July 13, Aug. 14, Sept. 10, Oct. 14

Parental Leave for Faculty This workshop will provide an overview of the University?s Parental Leave policy for faculty members who are considering or preparing for the addition of children to their family by birth, adoption, foster parenting, or legal guardianship. During the workshop we will cover topics such as when and how to request parental leave, eligibility requirements, the assured parental leave period, modified family support plans, extension of tenure or permanent status review, and how parental leave interacts with Family Medical Leave and other leave benefits. Dat es: Jan. 23, Feb. 25, March 18, April 20, May 21, June 24,

Locat ion : 1101U Chesapeake Building or TBA

July 28, Aug. 28, Sept. 24, Oct. 28

Tim e: Varies

Locat ion : 1101U Chesapeake Building or TBA

Cost : $0.00

Tim e: Varies

Au dien ce: All University Employees

Cost : $0.00 Au dien ce: All University Employees

Di sabi li ty & Accessi bi li ty at the Uni versi ty of M aryland

Parental Leave for Staff This workshop will provide an overview of the University?s Parental Leave policy for staff members who are considering or preparing for the addition of children to their family by birth, adoption, foster parenting, or legal guardianship. During the workshop we will cover topics such as when and how to request parental leave, eligibility requirements, the assured parental leave period, and how parental leave interacts with Family Medical Leave and other leave benefits. Dat es: Jan 16, Feb. 10, March 13, April 16, May 14, June 15, July 22, Aug. 21, Sept. 17, Oct. 21 Locat ion : 1101U Chesapeake Building or TBA Tim e: Varies Cost : $0.00 Au dien ce: All University Employees

This online training program is designed to help supervisory staff members identify and respond effectively to requests for reasonable accommodations from employees or students with disabilities, in accordance with the university's Disability and Accessibility Policy and Procedures. This includes employing best practices and available campus resources to help ensure an accessible and inclusive working and learning environment. * Presented by the Office of Civil Rights & Sexual Misconduct* Dat es: Available Anytime Online Locat ion : Online Tim e: Available Anytime Online Cost : $0.00 Au dien ce: Front Line Leaders, Mid-level Leaders, Senior Leaders

FUNDA M ENTA LS Respondi ng Effecti vely to Di scri mi nati on & Sexual M i sconduct This required online training program provides all university employees with an understanding of their rights, responsibilities, and resources under the university's non-discrimination and sexual misconduct policies. This includes information on how to identify, prevent, and respond to incidents of discrimination and harassment; where to report such incidents; and where to access related confidential support services on campus.

Performance Revi ew (PRD): Process & Tools

* Presented by the Office of Civil Rights & Sexual Misconduct* Dat es: Available Anytime Online Locat ion : Online

All Staff are required to attend the PRD class. It focuses on UMD's performance and development process including tools, tips, and resources for engaging in the process. Participants will also review the PRD cycle which includes expectation setting, midway feedback, final review meetings, and the self-assessment tool. * * All UMD employees should plan to attend. The second half of this training will be specifically for supervisors and the facilitator will announce at the training when non-supervisors are able to step out.

Tim e: Available Anytime Online Cost : $0.00 Au dien ce: All University Employees

Dat es: Jan. 8, Feb. 12, March 11, April 8, May 13, June 10, July 8, Aug. 12, Sept. 9, Oct. 14, Nov. 11, Dec. 9 Locat ion : 1101U Chesapeake Building Tim e: 1:00-3:00pm Cost : $0.00 Au dien ce: All University Employees

Ti me & Attendance and Performance Improvement Plan (PIP) This course provides supervisors with tips on managing various challenges they might face including time, attendance, discipline, and performance improvement plans.

Wri ti ng Effecti ve Job Descri pti ons The Writing Effective Job Descriptions e-Learning tutorial is designed to provide UMD staff who are responsible for recruiting and/or hiring with an overview of the university's job description document. The tutorial details how a job description is a critical tool for successful business operations and offers the essential principles needed to craft one to support the employee and the organization as a whole. Dat es: Available Anytime Online

Dat es: Jan. 8, April 8, Aug. 12, Dec. 9 Locat ion : Online Locat ion : 1101U Chesapeake Building

Tim e: Available Anytime Online

Tim e: 3:15-5:00pm Cost : $0.00 Cost : $0.00 Au dien ce: Employees Who Recruit and/or Hire Au dien ce: Front Line Leaders, Mid-level Leaders, Senior Leaders

FUNDA M ENTA LS Defendi ng Your Shell: Securi ty Awareness Trai ni ng

Prepare Your Shell: Emergency Preparedness Trai ni ng

The Division of Information Technology, in partnership with UHR's Learning and Talent Development, has created this course to teach you how to defend yourself and the university from IT Security threats. The goal of this training is to raise your awareness, change habits, and detect and report incidents. Topics include Social Engineering, Physical Security, Data Security, Governing Laws, and Security Hygiene.

The Office of Emergency Management has teamed up with UHR's Learning and Talent Development to bring emergency preparedness tips to our campus community. From instructional videos to links, protective actions, and online tools, this information is critical for anyone who wants to improve safety on campus.

Dat es: Available Anytime Online Locat ion : Online

Dat es: Available Anytime Online - in English and Spanish Locat ion : Online Tim e: Available Anytime Online

Tim e: Available Anytime Online

Cost : $0.00

Au dien ce: All University Employees

Work place Safety Trai ni ng Designed for UMD faculty, staff, and students, the Office of Risk Management has teamed up with UHR's Learning and Talent Development to bring critical safety tips and hazard mitigation techniques to our campus community including what to do if an employee is injured on the job and how to conduct an incident investigation. Dat es: Available Anytime Online Locat ion : Online Tim e: Available Anytime Online Cost : $0.00 Au dien ce: All University Employees

UM PD's Clery Act Trai ni ng In collaboration with the University of Maryland Police Department (UMPD), this course was created for Campus Security Authorities (CSA's) to explain the federal law requiring schools and universities to inform students, employees, and applicants about certain crimes and other incidents that occur on campus. CSA's are defined as people with significant responsibility for student and campus activities and must receive annual training on the Clery Act and the duties of a CSA.

Preparaci on para su protecci on: Entrenami ento de preparaci on para emergenci as Diseñada para todos los empleados, profesores, personal y estudiantes, la Oficina de Gestión de Emergencias se ha asociado con el grupo de Desarrollo de Talentos y Aprendizaje de UHR, para brindar consejos de preparación para emergencias a nuestra comunidad universitaria. Desde videos instructivos, hasta enlaces, medidas para protegerse y herramientas en línea, esta información es fundamental para cualquier persona que quiera mejorar la seguridad en el campus. Fech as: Disponible en cualquier momento en línea Ubicación : En línea Hor a: Disponible en cualquier momento en línea Cost o: $0.00

Dat es: Available Anytime Online Locat ion : Online Tim e: Available Anytime Online Cost : $0.00 Au dien ce: All Campus Security Authorities

Au dien cia: Todos los empleados de la universidad

WORK -LI FE Li nk edIn Learni ng UMD's free eLearning tool - Visit https://lnkd.in/e8tKXDZ and login with your UMD credentials to access online courses and tutorials on almost any topic that is of interest to you. Some of the most popular courses include Microsoft Office, Adobe Creative Cloud, Communication skills, and much more. You also have the option to connect your LinkedIn account, so when you finish a course you can share it on your LinkedIn profile. Dat es: Available Anytime Online Locat ion : Online Tim e: Available Anytime Online Cost : $0.00 Au dien ce: All University Employees

Wellness Lunch & Learns Focusing on a different health and wellness topic every month, each monthly lunch and learn provides employees with information to help them be their best self. Topics include healthy food choices, dealing with stress, chair yoga, and more. Lunch is not provided. Visit training.umd.edu for more information about upcoming topics and dates. Dat es: Varies Locat ion : 1101U Chesapeake Building Tim e: 12:00pm-1:00pm Cost : $0.00 Au dien ce: All University Employees

Benefi ts Informati on Semi nars UHR's Office of Employee Benefits hosts several seminars and workshops to help employees prepare for retirement and plan for their financial wellness. Topics include State Pension Pre-Retirement Seminars, Optional Retirement Plan Pre-Retirement Seminars, college savings plans, Maryland Supplemental Retirement Plans, and wellness fairs. Visit training.umd.edu for more information about upcoming topics and dates. Dat es: Varies Locat ion : Varies Tim es: Varies Cost : $0.00 Au dien ce: All University Employees

Engli sh Language Classes (Basi c to Level 3) UHR offers English language classes from Basic to Level 3. The program provides non-native English speaking staff the opportunity to develop proficiency in the English language to aid communication in the work place and as parents and community members. It is a year-long commitment from staff and supervisors and requires practice outside the weekly classes to aid in language development. Dat es: Email uhrconnect@umd.edu for dates Locat ion : McKeldin Library - Room 2113 Tim e: 1:00pm-3:30pm Cost : $0.00 Au dien ce: All University Employees

CERTI FI CA TE PROGRA M S

FSI I: Foundati ons of Supervi si on Level One FSI 1:1 - Leadi ng a Hi gh Trust Work place Foundations of Supervision Initiatives is a seven-course program that gives supervisors the essential knowledge, ideas and tools to help motivate, inspire and lead others. This highly-interactive program equips supervisors with the skills they need to build high-trust relationships through effective communication, delegation and conflict resolution. Participants also learn essential management skills for running effective meetings, performance management and training.

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This course gives leaders the skills and ideas for creating a high-trust work environment where employees feel accepted, appreciated, valued, respected and connected. Participants learn and practice a simple, yet powerful three-step tool for engaging and including everyone, from basic to more complex situations or opportunities. AM Dat es: Feb. 4, Sept. 8 PM Dat es: April 2, Oct. 22

FSI 1:2 - Communi cati on Essenti als The objective of this course is to equip leaders with the communication skills to build trust, improve understanding and elevate performance. Participants gain a deeper understanding of the barriers to effective communication. They learn and practice a seven-step communication tool to clear away misunderstandings and build high-trust relationships. AM Dat es: Feb. 11, Sept. 15 PM Dat es: April 9, Oct. 29

Locat ion : 1101U Chesapeake Building Tim es: AM 9:00am-12:30pm OR PM 1:00-4:30pm Cost : $75.00 per course, $525.00 for the series Au dien ce: Individual Contributors, Front Line Leaders, Mid-level Leaders

FSI 1:3 - Confli ct as Opportuni ty The purpose of this course is to equip leaders with the insight, knowledge and skills to effectively resolve conflict in the workplace. Instead of viewing conflict as bad or stressful, we explore how to view conflict as a powerful opportunity for personal and organizational change. Leaders learn and apply powerful tools which help them learn to put conflict into perspective and prepare them to resolve it in a healthy, productive way. AM Dat es: Feb. 18, Sept. 22 PM Dat es: April 16, Nov. 5

CERTI FI CA TE PROGRA M S FSI 1:4 - Delegati on as Empowerment Delegation is the most essential and misunderstood leadership skill. This course helps leaders understand that delegation is not about assigning work? it?s about empowering and developing people to learn, grow and accept increasing amounts of responsibility. Participants learn and practice a delegation tool that encourages employees to do the work because they want to, not because they have to. AM Dat es: Feb. 25, Sept. 29 PM Dat es: April 23, Nov. 12

**Please regi ster separately for each sessi on i n the seri es**

FSI 1:5 - Leadi ng Effecti ve M eeti ngs A Gallup survey found that American businesses waste an estimated $37 billion dollars each year in lost productivity due to unnecessary and inefficient meetings. Typically, participants find that they can eliminate half their meetings and free up at least 700 hours of time a year. This course gives leaders the tools to decide when or if meetings are necessary. Participants learn and apply skills for running meetings that are quick, efficient and outcome-focused. AM Dat es: March 3, Oct. 6 PM Dat es: April 30, Nov. 19

FSI 1:6 - Leaders as Trai ners One of the most important, yet often overlooked, responsibilities of a leader is to ensure their team is fully trained and cross-trained. This course equips participants with the knowledge and tools to help create and develop employees to ensure the department runs efficiently and effectively. Leaders also explore how Standard Operating Procedures (SOPs) are essential for every position. AM Dat es: March 10, Oct. 13 PM Dat es: May 7, Dec. 3

FSI 1:7 - Performance M anagement Fundamentals This is the capstone course for the Foundations of Leadership series. This course gives leaders a simple, fair and effective process for ensuring that employees are involved and engaged in establishing and achieving performance objectives. This process also includes a strong emphasis on ensuring everyone has the knowledge, training and skills needed to perform in the current position as well as opportunities to prepare for future positions. AM Dat es: March 24, Oct. 20 PM Dat es: May 14, Dec. 10

CERTI FI CA TE PROGRA M S

FSI II: Foundati ons of Supervi si on Level Two

Prerequi si te: Completi on of LDI I or FSI I Locat ion : 1101U Chesapeake Building Tim e: 9:00am-11:00am Cost : $75.00 per course, $375.00 for the series Au dien ce: Front Line Leaders, Mid-level Leaders

**Please regi ster separately for each sessi on i n the seri es**

FSI 2:3 - Creati ng a Customer Servi ce Culture A common purpose behind any team, department, or organization is to deliver value to others by improving lives or situations. The key to success isn?t just doing certain things, but doing things in a certain way -- a way that solves problems, but also makes people feel valued, respected, and appreciated. This course helps participants develop a strategy for creating a positive, caring, and enthusiastic culture that focuses on delivering world-class service to your customers. Dat es: April 28, Oct. 7

FSI 2:4 - Strategi c Planni ng FSI 2:1 - Embraci ng & Dri vi ng Change Change can be hard, but it doesn?t have to be. In fact, change can be exciting, fulfilling, and rewarding for everyone, but it has to be managed correctly. This course gives participants a fuller understanding of the dynamics of change and uses Lewin?s Change Model to help build a plan that gets people involved with embracing and driving the change.

Due to the pressures of daily work, managers often neglect planning and preparing for the future and end up being blindsided by changes that will inevitably happen. This workshop gives supervisors practical tools, such as SWOT, to assess current strengths and weaknesses and identify future threats and opportunities so they can prepare themselves and their units for future success. Dat es: May 5, Oct. 21

Dat es: April 14, Sept. 16

FSI 2:5 - Leadi ng by Pri nci ple FSI 2:2 - Deci di ng wi th Data Emotions are an integral and essential part of who we are; however, they are not always helpful in the decision-making process. In fact, studies have shown that some of the worst decisions managers make is when they are allowing their emotions (both positive or negative) to overly influence their choices. In this workshop, we provide participants with the tools to use data to make stronger and more informed decisions.

Ultimately, leadership is about creating a culture of trust. In a high-trust work environment, almost anything can be achieved. In a low-trust work-environment, it?s challenging to achieve anything of value. Truly great leaders build trust by using unchanging principles such as consistency, humility, integrity, mindfulness, and empathy. This workshop helps supervisors explore the power of these principles and create practical ideas on how to implement them in their daily lives at work and at home. Dat es: May 19, Nov. 4

Dat es: April 21, Sept. 30

CERTI FI CA TE PROGRA M S NEW! Strategi es for Talent M anagement UHR is proud to partner with Developmental Dimensions International (DDI) to bring their 40+ years' experience in skills development to the UMD campus. This four-session intensive walks participants through the entire talent management life cycle starting with the A.R.T. of Interviewing for Hiring Managers, Setting Goals and Reviewing Results, Addressing Poor Performance, and finally, Engaging and Retaining Talent. You may register for each session individually. Regist er f or all 4 cou r ses an d r eceive a $100 discou n t ! Complete all four courses to earn your UHR Talent Management Certificate! Dat es: June 16, June 18, June 23, June 25

Locat ion : 1101U Chesapeake Building

Cost : $150.00 per course, or $500.00 for the series

Au dien ce: Front Line Leaders, Mid-level Leaders

Tim e: 9:00am-12:30pm

7 Habi ts of Hi ghly Effecti ve People Join us for one of the most popular training programs in the world. This training, created by the Franklin Covey Company, is based on one of the best-selling books of all time, entitled The 7 Habits of Highly Effective People by Steven Covey. In this three-day workshop, you will learn about seven habits that will lead you to be more effective in your work and personal life, truly manage your time by setting top priorities, and get better results from each hour/day. Dat es: Jan. 10, 24, & 31; Other Dates TBA

Locat ion : 1101U Chesapeake Building

Cost : $500.00

Au dien ce: All University Employees

Tim e: 8:30am-4:30pm

M aster Faci li tator A two-day program for anyone involved with, or interested in, learning and talent development with weighted benefit for new or experienced facilitators. You will learn adult learning theory and why it matters; experiential learning exercises that involve and excite learners; how to write effective learning objectives; how to create a learning environment that helps participants feel valued, appreciated, and connected; the skills needed to be an effective facilitator; how to turn challenging participants into engaged learners; techniques for solving your own facilitation challenges; methods for quickly and effectively designing a learning program using ADDIE and ROPES; and the ?Do?s and Don?ts? for public speaking. Dat es: April 28 & 29, Oct. 8 & 9

Locat ion : Stamp Student Union - Juan Jimenez

Tim e: 9:00am-4:30pm

Cost : $500.00

Au dien ce: Individual Contributors, Front Line Leaders, Mid-level Leaders

"Each part was impactful and well thought out. This is easily the best training I have ever participated in. I have learned many new skills that I plan to employ in my job to improve my presentations and facilitation. I especially enjoyed the personal connections that were made between the participants and with our facilitator, who excellently modeled effective facilitation the whole time." - Master Facilitator Participant

NON-CERTI FI CA TE PROGRA M S Admi ni strati ve Professi onals Conference The 5th annual conference is a jam-packed day of professional and personal development, as well as networking. Learn ways you can leverage opportunities for personal, professional and team success with new approaches for mindset, process and systems by attending sessions related to personal wellness, career development, and/or workplace effectiveness. Dat e: July 29, 2020 Locat ion : Stamp Student Union - Colony Ballroom Tim e: 8:00am-3:30pm Cost : $75.00 Au dien ce: Individual Contributors, Front Line Leaders

Speak i ng the Same Language - Even When You Don't Do you have employees who are from different countries and have challenges with communication in English? This 3-hour session will give supervisors insight into cultural dimensions, the immigrant experience and provide tools to help in managing performance for your diverse team. Dat es: May 28, Other Dates TBA Locat ion : 1101U Chesapeake Building Tim e: 1:00-4:30pm Cost : $75.00 Au dien ce: Individual Contributors, Front Line Leaders, Mid-level Leaders

Desi gn Thi nk i ng In this highly interactive and creative workshop, you will boost your creative confidence, unleash your inner design thinker, and become an idea-generating machine by embracing the methods and the mindset that bolster creativity and lead to innovation. Dat es: Jan. 28, June 11 Locat ion : Edward St. John Building, The Loft (ESJ 2101)

"I truly walked away with some tools to apply to my job and office. I have attended all four of the conferences and they keep getting better every year. " - Administrative Professionals Conference Participant

Faci li tati on Fundamentals This two-part workshop gives facilitators or aspiring facilitators three "must have" skills to conduct an interactive training session. This program is 100% focused on hands-on, practical application. You will be able to demonstrate how to facilitate a session opener by breaking the pre-occupation barrier with participants, introducing yourself and the learning objectives, facilitate a learning exercise using the B.A.D. model, and conduct a closing exercise using a learning validation method and/or closing story tied to three key points. In the first session, participants will learn about and practice each of these concepts. In the second session, participants will deliver a 5-minute presentation demonstrating these principles and receive feedback from their peers. Dat es: Feb 27 & March 5, Aug 5 & 12 Locat ion : 1101U Chesapeake Building Tim e: 9:00am-12:30pm Cost : $150.00

Cost : $75 Au dien ce: All University Employees Tim e: 9:00am-12:30pm Au dien ce: All University Employees

NON-CERTI FI CA TE PROGRA M S Thri ve Thursdays Free 90-minute learning sessions to build your thriving workplace knowledge and skills. Topics include building resilience, managing change, and leading from the positive edge. For more information email thrivingworkplace@umd.edu. * Presented by the Thriving Workplace Initiative* Dat es: Jan. 23, Feb. 20, March 5, April 23, May 28, Other Dates TBA Locat ion : Seneca Building - Room 0110

New Faculty Staff Technology Ori entati on These sessions help our new faculty and staff learn about the technology resources and support available at UMD. Learn how to activate a UMD account, connect to wireless networks, use telephone and video conferencing, download free software from TERPware, purchase hardware from the Terrapin Technology Store, create mailing lists, use LinkedIn Learning, and more! Contact DIT Knowledge Management for more information: km-webteam@umd.edu. * Presented by Division of Information Technology*

Tim e: 9:00am-10:30am

Dat es: Custom

Cost : $0.00

Locat ion : Online or In Person

Au dien ce: All University Employees

Tim e: Custom Cost : $0.00

Fi erce Conversati ons Build a thriving workplace one conversation at a time. This series of interactive, hands-on sessions offer ready-to-use strategies to tackle soft spots, give (and get) feedback, and build resilient teams. Start with the ?Foundations? session, then choose any or all of the modules: team, coach, delegate, confront, feedback. For more information email thrivingworkplace@umd.edu. * Presented by the Thriving Workplace Initiative* Dat es: Varies Locat ion : Varies Tim e: Varies Cost : $100.00 includes ALL sessions and materials Au dien ce: All University Employees

Au dien ce: New Hires

Tech Trai ni ng For You Do you feel like your office technology is outsmarting you? Is it your first time using a new system or software? Do you wish you could use your office's technology to work more efficiently? DIT Knowledge Management offers interactive learning experiences that can be customized to you or your office's needs and covers topics including orientation to campus technology and DIT Support, Cisco IP Phones, Cisco Webex, ServiceNow Incident Management, Multi-factor authentication, and more! Contact km-webteam@umd.edu for more information. * Presented by Division of Information Technology* Dat es: Custom Locat ion : Custom Tim e: Custom Cost : $0.00 Au dien ce: All University Employees and Departments

NON-CERTI FI CA TE PROGRA M S Start Wi th Strengths This interactive session demonstrates how a strengths-based approach can lead to success in work and life. You?ll identify your top five strengths through the CliftonStrengths assessment and learn how to leverage them to accomplish your professional goals. E-mail thrivingworkplace@umd.edu for more information. * Presented by the Thriving Workplace Initiative* Dat es: TBA Locat ion : TBA Tim e: TBA Cost : $0.00 Au dien ce: All University Employees

Sharpen M y Saw In Sharpen My Saw, participants hone skills, problem solve, discover opportunities, and build community over a 10-month period with a cohort of colleagues. Applications for the year-long program become available in early May. E-mail thrivingworkplace@umd.edu for more information. * Presented by the Thriving Workplace Initiative* Dat es: Sept. 2020-June 2021 Locat ion : Varies

Leveragi ng Strengths for You and Your Team People who have the opportunity to use their strengths at work are six times more likely to be engaged in their jobs. After taking the CliftonStrengths online assessment, you and members of your team will engage in a session to learn how to leverage each other ?s talents for a thriving workplace. E-mail thrivingworkplace@umd.edu for more information. * Presented by the Thriving Workplace Initiative*

Tim e: Varies

Dat es: TBA

Cost : $500.00 for the year-long program

Locat ion : TBA

Au dien ce: All University Employees

Tim e: TBA Cost : $0.00 Au dien ce: All University Employees

CUSTOM TRA I NI NG

We create learning programs tailored to meet your depart ment ?s specific needs! Topi cs Include: -

Customer Service

Leading Effective Meetings

Conflict Resolution

Effective Communication

Time Management

Building Trust

Driving Change

Facilitation & Public Speaking

Work-Life Balance

True Colors: Personality Assessment

Supervising Students

Team Building

Managing Up, Down, and Across

Escape Room

A Custom Program Includes: Free assessment of current needs Learning solutions customized to your needs Follow-up to ensure learning transfer and sustained results

To request Custom Training, visit go.umd.edu/trainingrequest or complete the Request Form on page 22. 21

CUSTOM TRA I NI NG

15,000+

F A S T

F A C

online courses available to all University Employees through LinkedIn Learning

St r at egies f or Talen t M an agem en t newest Certificate program offering for 2020

723 graduates of the Foundations of Supervision Initiatives (FSI) program to date

Tr u e Color s: Per son alit y Assessm en t