Annual Web Stakeholder Meeting
Agenda Introduction: Changes in Web Coordinator Model New faces Vacancies I. Presentations by each of the Web: learning from each other. Leah Andrews Danial Bleille Johanna Blickenstaff Amber Crowley Becky Gibson Tonda Lark Lesa McPeak Chad Neilson Kelsey Pilch Jason Seitz Ron Shaw
Responding to questions re Mom’s weekend Web Analytics Reconfiguration Online recruitment advertising/campaign Barker Trading Website, 360 Tour Process improvement for the Dean’s e-newsletter Topic to come Redeveloping the “the First Monday” newsletter Unit/College Capital Campaign websites Independent Study Website Restructuring of the Boise and Cd’A websites Developing the new Housing Website
Additional information: Unit goals/objectives, challenges & opportunities
Agenda Continued II. Stakeholder participation: observations and priorities III. Budget and Finances for the Web Coordinator model ‣ Review Web Coordinator operating and development budgets ‣ Discuss the process for equipment/operating expenses IV.
Preliminary redesign results ‣ How is the new website performing? ‣ Problems complaints and adjustments
V. Proposed 2012 Goals ‣ Inline Page Editor ‣ Mobile site ‣ Enhance multilingual experience ‣ Online training videos ‣ Web Author Auditing Tools ‣ Events Calendar ‣ Capital Campaign websites
WEB COMMUNICATIONS ORGANIZATION CHART (updated 10/7/2011)
WEB DIRECTOR
FUNCTIONAL UNIT SUPERVISOR
WEB CRD. ENGR
WEB CRD. CLASS
FUNCTIONAL UNIT SUPERVISOR
WEB TEAM MANAGER
WEB CRD. CNR
WEB CRD. LAW/SCI
WEB CRD. CAA
WEB CRD. CBE / ED
WEB CRD. COGS / RES.
WEB CRD. CALS / EXT
WEB CRD. SA
‡ IH USABILITY
WEB CRD. EM
‡ IH WEB AA
WEB CRD. DFA
WEB ASST. CTRS
*
Stakeholder Participation Observations & priorities
Discussion Prompts ‣
How well are the Web priorities “top-down” and the needs “bottom-up” aligned?
‣
How are your units and audiences expressing satisfaction/dissatisfaction with the website?
‣
In what ways is electronic communication facilitating the achievement of unit goals? In what ways is it falling short?
‣
How would you like the Web to be focused this coming year?
Budget ‣
Two x-budgets (colleges & non-academic) ‣
Web Coordinator salaries
‣
Accumulate surplus at the rate of approximately 10% annually. ‣
Interim freelancer/contractor costs during vacancies
‣
Professional development (two conferences per year)
‣
Search and relocation expenses
‣
Computer and office equipment
‣
Telephone and other operating costs
Funding Split Unit
Central Funding
Unit Funding
Unit Funding
CLASS
25%
75%
LAW/SCIE
50%
25%
CNR
25%
75%
EDU/BUS
50%
25%
25%
Grad /Research
60%
25%
15%
ENGR
25%
75%
CALS/EXT
50%
25%
CAA
25%
75%
EM
50%
50%
S. AFFAIRS
36%
64%
DFA
25%
75%
A. Affairs
25%
75%
ADV
100%
25%
25%
Web Coordinator Budgets (Central X Budgets / Units)
$174,460
$130,845
$87,230
$43,615 FY 2008
FY 2009
FY2010
FY 2011
$0 FY 2012
Budget Continued ‣
One operating z-budget ‣
Primarily spent on Web Development/Programming (ITS)
‣
Sitecore licensing
‣
Degree finder hardware
‣
Online forms
‣
E-mail marketing
‣
Event streaming
Web Development Expense (Advancement)
$160,000
$120,000
$80,000
$40,000 FY 2008
FY 2009
FY2010
FY 2011
$0 FY 2012
Redesign Updates
Launch Issues ‣ Approximately
40 e-mails and online comments
‣ Where
is VandalWeb, My.uidaho, Blackboard, and Online E-mail access?
‣ Problems
with displaying internet explorer Feedback button launched on all new web pages.
Usability UNIVERSITY OF IDAHO:Â Home Prospective Students
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Special Event (swappable)
Employment Opportunities / Accessibility / Directions & Maps / Contact Us /
Delayed Features ‣ Inline
editor (April 2012)
‣ Audience-specific
(end March 2012)
home pages and targeted content
‣ Randomizing
features/promos (April 2012)
‣ News/Events
pages, faculty profile pages
(imminent)
‣ Program
websites (late spring)
New Website Performance
2012 Goals