UMSL IBI News: spring 2011

International Business Institute at the University of Missouri–St. Louis

Spring 2011

Global Learning IB students share their experiences abroad

UMSL ranked in the top 20 best undergraduate International Business programs for the 8th consecutive year

Learning globally The Study Abroad program at the University of Missouri–St. Louis provides IB students the opportunity to experience the cultures and businesses of other countries. This learning experience is essential to enhance our students’ ability to appreciate and thrive in the climate of international business.

Above: IB student Nathan Smith takes in the sights of Rome, including the Coliseum, while experiencing Europe in March 2010 during his internship in Krem, Austria.

Top right: A group of students from UMSL prepares to enter a marketplace through this gate in Japan last May. Bottom right: IB student Jacquelyn Jones seems to be totally engulfed by this leaf while hiking last June in Costa Rica.

On the cover: In May, IB student Rahul Molhotra snapped this photo of a group of touring students taking in this panoramic view in Japan.

The International Business Institute at the University of Missouri–St. Louis publishes IBI News twice a year for alumni, friends, faculty, students and staff.

The newsletter highlights the people and programs that make the institute great.

International Business Institute College of Business Administration University of Missouri–St. Louis 461 Social Sciences & Business Building 1 University Blvd.

St. Louis, MO 63121-4400 314-516-4503 ibinstitute@umsl.edu ib.umsl.edu

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International Business Institute Advisory Board The International Business Institute Advisory Board includes academic and business leaders–St. Louis-based and global. Board members represent companies of various sizes. This linkage is critical to the ongoing development of the International Business Degree programs at University of Missouri– St. Louis. Business members of the advisory board provide valuable input to the curriculum and internships for international MBA students, and participate in classes and other forums to share their experience and knowledge with our students.

Lenore K. Albee General Manager, Perficient

Deborah K. Baldini Associate Dean, Continuing Education, and Teaching Professor In Spanish, University of Missouri–St. Louis

Chad Bockert* Director, Corporate Business Development, World Wide Technology

Steve Burrows Director, Board Development and Executive Outreach, International Business Institute, University of Missouri–St. Louis

Ross Bushnell Senior Vice President, Sales and Marketing, Silgan Plastics Corporation

Great faculty, great students, great advisory board Those are the three things it takes to sustain a nationally ranked international business program. The University of Missouri–St. Louis is fortunate to have all three of those components working in concert within its International Business Institute.

As this issue of IBI News shows, each of those three parts has contributed to a year filled with many successes, not the least of which was our undergraduate program being ranked in the top 20 for the eighth consecutive year!

Our faculty have been nationally and internationally recognized for their accomplishments: Doug Smith and Tom Eyssell received a $1.13 million grant from the Federal Trade Commission; Janet Murray continues to lead the efforts of Women in the Academy of International Business; Mary Lacity presented a keynote address at the International Association of Outsourcing Professionals; UMSL and Michael Costello were recognized for their community outreach and awarded the Golden Plate award by the Old Newsboys Day organization; and in addition to the many papers published by our faculty in prestigious journals, Gerald Gao and Janet Murray won the Best Paper Award in the Global Marketing Track at the American Marketing Association’s conference.

Our students continue to excel both in and out of the classroom. The International Business Career Conference (designed and managed by the International Business Honor Society and International Business Club) attracted a record number of participants and distinguished speakers. The interns in our undergraduate and International Masters of Business Administration programs continued to provide significant value to their employers and succeed in their new careers.

And finally, our International Business Advisory Board utilized its expertise and resources to improve international business education. In 2010, executives from the board were guest lecturers in many classes, conducted a detailed curriculum review, and more than tripled their financial support of the university’s international business program. Our board continues to grow, with representation from small, medium and large companies from St. Louis and the region.

It has been a great year for the International Business Institute and all signs point to an even better year in 2011. As we continue to lead the institute’s efforts, we are grateful to the faculty, students and board members who have contributed to its success.

Michael Costello Assistant Teaching Professor, College of Business Administration, University of Missouri–St. Louis, and Founding Member, Agreeco, LLC

Gilles Cottier President, Research and Essentials, Sigma-Aldrich Corporation

Norihito Furuya Chief Executive Officer, IGB Networks Co., Ltd. Tokyo, Japan

Joel Glassman Associate Provost, Academic Affairs, and Director, Center for International Studies, University of Missouri–St. Louis

Michael Hackett President, Hackett Security Incorporated

Sean Hanebery Business Development Associate, Nies/Artcraft Company

Director, Executive Outreach, International Business Institute

Director, International Business Institute

Thomas Eyssell Associate Dean and Director of Graduate Studies, College of Business Administration, University of Missouri–St. Louis

Steve Burrows

Joseph Rottman

Tim Heard*

Kei Pang

Torbjorn “Turbo” Sjogren

Senior Vice President, Brown Shoe International

Vice President International, Emerson Motor Corporation

Vice President, International Support, Systems Global Services and Support, Boeing Integrated Defense Systems

Benjamin Hulsey

Rodolfo Rivera

Partner, Thompson Coburn LLP

Director, Business Development, Fidelity Title International

Craig Ingraham International Counsel, Novus International

Joseph Rottman

President, Unigroup Worldwide

Director, International Business Institute, University of Missouri–St. Louis

Richard Navarre

Mike Russell

Michael Kranisky

President and Chief Commercial Officer, Peabody Energy

Timothy J. Nowak Executive Director, World Trade Center Saint Louis

Manager, International Sales, Mark Andy Inc.

Augustine Vinh President and Chief Executive Officer, Stellar Management Joint Stock Company Hanoi, Vietnam

Gary Wideman Executive Director and Branch Manager, UBS Financial Services Inc.

Jay Shekelton*

Keith Womer

President, H-J International, Inc.

Dean, College of Business Administration, University of Missouri–St. Louis

*new board member

International Business Institute

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NETWORKING RECEPTION

UMSL scholar co-sponsors networking reception at AIB annual meeting

Student Focus

Janet Y. Murray, the E. Desmond Lee Professor for Developing Women Leaders and Entrepreneurs in International Business and professor of marketing at the University of Missouri–St. Louis, is serving a two-year term as president of Women in the Academy of International Business. In June, she co-sponsored the WAIB networking reception at the 2010 Academy of International Business Annual Meeting in Rio de Janeiro, Brazil, and helped organize three WAIB panels.

Launching Tomorrow's Global Leaders The International Business Institute and the International Business Honor Society at the

The three WAIB panels consisted of deans, prolific researchers and top Brazilian executives. Murray and Susan F. Gupta, assistant professor of marketing at Monmouth University in West Long Branch, N.J., served as co-chairs of the first panel, “How to Find Co-Authors, Building Your Research Network.” Three prolific senior researchers, one mid-career, and one junior faculty member provided an interactive discussion on how they had built their research networks, and gave advice on successful networking strategies, as well as on avoiding the pitfalls faced by researchers in international business.

University of Missouri–St. Louis

Murray and Betania Tanure, professor of organizational behavior at Pontifical Catholic University in Brazil, co-chaired the second panel, “Women in Business: Challenges and Opportunities.” One researcher and two top Brazilian executives led the discussion by providing professional guidance on the challenges and opportunities faced by women in international business, both from the academic and managerial perspectives.

associate professor of information

The third panel was titled “Academic Mentors for Women – The Good, the Bad and the Ugly. How do the Relationships Differ for Women?” Panelists discussed the topic both from the mentors’ and mentees’ perspectives. The panelists brought their experiences and expertise in sharing what they had learned and the keys to a successful mentoring relationship.

and academic leaders who ad-

Women in the Academy of International Business was established in November 2001 within the Academy of International Business. It is a women’s networking group with 1,400 members worldwide. Its goals are to encourage The panel discussion, networking among women faculty, administrators and PhD "Women in Business: students in international business studies, to offer one-on-one Challenges and Opportunities," mentoring by linking female junior faculty and doctoral students was part of the Women in the with senior women faculty, and to encourage research on Academy of International gender-related issues in international business.

The conference was titled

held the third-annual International Business Career Conference on Feb. 25.

“The event was an ideal mix of learning and networking opportunities,” said Joseph Rottman, systems at UMSL and director of the institute. “Participants were able to interact with organization executives, career professionals dressed the concerns of today’s students preparing to enter the international business work force.”

“Launching Tomorrow’s Global Leaders” and included panel discussions. Business executives, professionals and industry experts led the conference, which was open to college students from across the St. Louis area.

Business networking reception at the 2010 AIB annual meeting in Rio de Janeiro. Participants were (from left): Chieko Aoki, Janet Murray, Betania Tanure, Antônio Carvalho Neto, Françoise Trapenard, and Maria Tereza Leme Fleury.

“The event was an ideal mix of learning and

[Photo courtesy of AIB]

networking opportunities.”

— Joseph Rottman

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IBI fellow, associate awarded $1 million grant to study credit agencies The University of Missouri–St. Louis Center for Business and Industrial Studies, directed by L. Douglas Smith [pictured], has been awarded $1.13 million from the U.S. Federal Trade Commission to conduct a national study on the accuracy of information maintained by the major U.S. credit reporting agencies.

The study uses a formal procedure for resolving alleged errors under the Fair Credit Reporting Act and will provide valuable information on the workings of the FCRA dispute resolution process.

Further, the study will provide anonymous, but detailed, information on credit usage and payment behavior that will help the researchers consider how consumers may best be educated to use credit responsibly and help protect themselves against abusive lending practices.

Smith, professor of management science at UMSL, and Thomas Eyssell, associate dean and director of the college’s registered Financial Planning program, are collaborating with colleagues at the University of Arizona in Tucson, Fair Isaac Corporation and the U.S. Federal Trade Commission, to conduct the study.

“We are extremely pleased to be executing this study in collaboration with Professor Mike Staten and his team of researchers at the University of Arizona, and also with professionals at Fair Isaac Corporation,” Smith said. “They have worked with us over the past five years on two pilot studies for the FTC to develop and test the research methodology. With collaborations of this nature, we provide a rich blend of talents for our sponsored research.”

The university research teams conduct in-depth reviews of consumer credit reports in telephone interviews with study participants and work with analysts at FICO to determine the impact of alleged errors on the participants’ credit scores.

“Virtually all of us are affected by consumer credit scores in our financial lives,” Eyssell said.

“These scores are used not just to determine the terms of mortgages and consumer credit; they have also been used in some employment decisions and in setting discounts for insurance.”

Maureen Karig, senior research associate with the Center for Business and Industrial Studies at UMSL, and student research assistants Justin Antonacci, Jennifer Holmes, Aicha Liesenfeld and Leonardo Severino are educating consumers in credit-related matters as they gather the research data for the study.

“I have been extremely impressed with the team of students we have – from both the College of Business Administration and the School of Social Work – working on this national study,” Karig said.

“It is a tremendous opportunity for them to engage with university faculty, business professionals and U.S. consumers, while investigating a critical element of today’s financial environment.”

IBI fellow gives presentation at Outsourcing World Summit Mary C. Lacity [pictured], professor of information systems at the University of Missouri– St. Louis, gave a main-session presentation Feb. 23 at the 2011 Outsourcing World Summit in Indian Wells, Calif. In “What Your Suppliers Would Tell You if They Could,” Lacity reported on her recent work and findings from 20 years of research on client-supplier relationships.

She focused on what clients can learn from suppliers when they build strong collaborative relationships and look to achieve mutual business leverage. She spelled out the advice clients are missing, organizing the advice into 10 major lessons clients can learn from suppliers.

The 2011 Outsourcing World Summit was produced by the International Association of Outsourcing Professionals. Lacity’s coauthor was Leslie P. Willcocks, professor of technology work and globalization at The London School of Economics and Political Science.

More than 50 of Lacity’s papers have appeared in leading publications, and she’s written or edited 12 books, most recently “China’s Emerging Outsourcing Capabilities” (Palgrave, 2010) with co-editors Leslie Willcocks and Yingquin Zheng.

International Business Institute

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IBI FELLOWS

IBI receives Hall of Fame Award from Old Newsboys Day board The International Business Institute at the University of Missouri–St. Louis received a Golden Plate Hall of Fame Award Feb. 5, 2011, during the 10th annual Old Newsboys Day Golden Plate Hall of Fame Award Dinner. Michael Costello, assistant teaching professor of finance and legal studies who serves as UMSL’s faculty liaison to the annual Old Newsboys Day campaign, accepted the award. Presented by the Old Newsboys Day Board of Directors, the award is given to organizations for outstanding participation in the annual children’s charity campaign.

Students and faculty in the International Business Institute have participated in the campaign for several years, and this year they took their participation a step farther with a 6-foot-wide wooden replica [pictured] of an airplane. The model was commissioned by local artist Chris Carter to represent UMSL’s international business students’ dedication to the community and the campaign’s support of children.

The collection box next to the replica, which was unveiled Nov. 8 at the Millennium Student Center at UMSL and then spent a few weeks at LambertSt. Louis International Airport, allowed for early donations leading up to the campaign held on Nov. 18. Faculty and students raised more than $2,000 this year, setting a new record for UMSL. “My goals for teaching in our top-20 ranked international business program are to prepare our students to be globally aware, ethically motivated leaders and engaged in their community,” Costello said.

“Partnering with the Business Leadership Team of Old Newsboy Day exposes our students to similarly committed business leaders who recognize the need to share their blessings to make St. Louis a better community for all of us.”

Michael J. Costello Assistant Teaching Professor of Legal Studies

Hung-Gay Fung Dr. Y.S. Tsiang Professor in Chinese Studies

Gerald Gao Assistant Professor of Marketing

Mary Lacity Professor of Information Systems

Received a fellowship for the study of comparative legal systems in the Arab Gulf countries. Presented with the Golden Plate Award for his efforts with the Old Newsboys Campaign.

“Reported Trade Figure Discrepancy, Regulatory Arbitrage, and Roundtripping: Evidence from the China-Hong Kong Trade Data,” with J. Yau, Journal of International Business Studies, 2010. “On the Relationship Between Asian Credit Default Swap and Equity Markets,” with J. Chan, Journal of Asian Business Studies, 2009, 4(1), 2-11.

“A ‘Strategy Tripod’ Perspective on Export Behaviors: Evidence from Firms Based in an Emerging Economy,” with Janet Y. Murray, Masaaki Kotabe and Jiangyong Lu, Journal of International Business Studies, 41(3), 377-396 (2010).

Received 2010 Douglas E. Durand Award for Research Excellence. Won 2010 Best Paper Award, the Global Marketing Track, American Marketing Association, Summer Educator’s Conference.

China’s Emerging Outsourcing Capabilities, with Willcocks, L., and Zheng, Y. (editors), Palgrave, London (2010).

“A Review of the IT Outsourcing Empirical Literature and Future Research Directions,” with Khan, S., Yan, A., and Willcocks, L., Journal of Information Technology, Vol. 24, 4, pp. 395-433 (2010).

“Field of Dreams: Building IT Capabilities in Rural America,” with Rottman, J., and Khan, S., Strategic Outsourcing: An International Journal, Vol. 3, 3., pp. 169-191 (2010).

James Campbell Professor of Management Science and Information Systems

Timothy Farmer Associate Professor of Accounting

IBI RESEARCH ASSOCIATES

Bindu Arya Assistant Professor of Management “Institutional Reforms and Investor Reactions to CSR Announcements: Evidence From an Emerging Economy,” with Gaiyan Zhang, Journal of Management Studies, 2009, Vol. 46 (7), 10891253.

“Optimal Arrangements for Assembling a Network in an Emergency,” Proceedings of the 44th Hawaii International Conference on System Sciences (HICSS-44), IEEE Computer Society, January 2011. “Teaching Supply Chain and Logistics Management Through Commercial Software,” with D.C. Sweeney II and R.A. Mundy, International Journal of Logistics Management 21, 293-308, 2010. “Hub Location for Time Definite Transportation,” Computers & Operations Research 36, 3107-3116, 2009.

“Associations between Epistemological Beliefs and Moral Reasoning: Evidence from Accounting,” with N. Mintchik, Journal of Business Ethics, 84 (2), 259-275, 2009.

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Janet Murray E. Desmond Lee Professor for Developing Women Leaders and Entrepreneurs in International Business

Ekin Pellegrini Assistant Professor of Management

D.A. Weise Associate Professor of Finance

Ray Mundy Barriger Endowed Professor of Transportation and Logistics

“Measurement invariance in mentoring research: “Managerial Ties, Knowledge A cross-cultural examination Acquisition, Absorptive across Taiwan and the U.S.,” Capacity and New Product with Hu, C., and Scandura, Development Performance T. A., Journal of Vocational of Emerging Multinational Behavior (in press). “CrossCompanies: A Case of China,” cultural generalizability of with Masaaki Kotabe, and paternalistic leadership: Crystal X. Jiang, Journal of An expansion of leaderWorld Business, 46 (2) (2011). member exchange theory “Productivity of (LMX),” with Scandura, T. A., International Business and Jayaraman, V., Group and Researchers: A Gender Organization Management, Analysis,” with Chan, J., 35(4), 391-420 (2010). and Fung, H.-G., Journal of the Academy of Business Education Executive, 11(Fall), pp. 131-156 (2010).

“How Much Is Too Much? The Case of the Anheuser-Busch/ InBev Takeover,” The International Review of Accounting, Banking and Finance, Spring 2010 Volume 2 No. 1, pp. 22 – 30.

“Teaching Supply Chain and Logistics Management Through Commercial Software,” with D.C. Sweeney II and J.F. Campbell, International Journal of Logistics Management 21, 293308, 2010.

David Ronen Professor of Logistics and Operations Management “The Effect of Oil Price on Containership Speed & Fleet Size,” Journal of the Operational Research Society, 2011, 62(1), 211-216. Recipient of the Goodeve Medal on Nov. 3, 2009, at the Royal Society, London, England.

Joseph Rottman Associate Professor of Information Systems

L. Douglas Smith Professor of Management Science

Elizabeth W. Vining Assistant Teaching Professor of Marketing

“Field of Dreams: Building IT Capabilities in Rural America,” with Lacity, M., and Khan, S., Strategic Outsourcing: An International Journal, Vol. 3, 3., pp. 169-191 (2010). “A Review of Recent Trends in Global Sourcing of IT and Services,” with Oshri, I., Kotlarsky, J., and Willcocks, L., Information Technology and People, Vol. 22, 3 (2009).

Presentation: “Rural Outsourcing,” with Mary C. Lacity, Dean's Business and Breakfast, College of Business, UMSL, Dec. 2, 2010.

“An optimizing heuristic for managing traffic flow at choke points in river transportation systems,” In collaboration with R. Nauss and German colleagues at Braunschweig Technical Institute, presented at the Seventh Triennial Symposium on Transportation Analysis in Tromso, Norway. Two papers from this collaboration are scheduled to appear in upcoming issues of Transportation Research Part E: Logistics and Transportation Review and Computers and Industry.

Received a $3,000 grant to participate in the Faculty Development International Business program in Brussels, Belgium.

This prestigious program coordinates the efforts of faculty in international business programs worldwide to improve IB instruction.

Natalia Mintchik Associate Professor of Accounting

Kenny Oh Assistant Professor of Management

Rajiv Sabherwal Curators’ Professor of Information Systems

Gaiyan Zhang Associate Professor of Finance

In December 2010, passed the examination to become a certified information systems auditor. “Accounting Executives and IT Outsourcing Recommendations: An Experimental Study of the Effect of CIO Skills and Institutional Isomorphism,” with J. Blaskovich, in Journal of Information Technology, |forthcoming. “Information Technology Outsourcing: A Taxonomy of Prior Studies and Directions for Future Research,” with J. Blaskovich, Journal of Information Systems.

“Why do firms bribe?

Insights from residual control theory into firms’ vulnerability and exposure to corruption,” with S. Lee and L. Eden, Management International Review, 2009.

“Institutional transitions and firms’ political behaviors,” Best Papers Proceedings, Annual Meetings of the Academy of Management, Chicago, 2009. “Institutions and the product scope of the firm,” with Lee, S., Academy of Management Annual Meeting, Chicago, Aug. 7-11, 2009.

“A Taxonomy of Political Processes in Systems Development,” with V. Grover, Information Systems Journal, 20 (5), 2010: 419-447.

Recipient of National Impact Award at the Gateway to Innovation Conference, St. Louis, 2010. FulbrightQueen’s School of Business Research Chair of knowledge management at Queen’s School of Business for 2009-2010, November 2010.

“Information Transfer Effects of Bond Rating Downgrades,” with Philippe Jorion, Financial Review, 2010, Vol. 45, 683-706.

“Do Credit Default Swaps Predict Currency Values: Evidence from the U.S. and European CDS Indices,” with Jot Yau and Hung-Gay Fung, Applied Financial Economics, Vol. 20(6), March, 439-458. “Credit Contagion from Counterparty Risk,” with Philippe Jorion, Journal of Finance, Vol. 64 (October), 2053-2087. Also summarized in CFA Digest, February 2010, Vol. 40, No. 1. Also included as book chapters in Lessons from the Financial Crisis: Causes, Consequences, and Our Economic Future (Hoboken, N.J.: John Wiley & Sons Inc.) 2010.

International Business Institute

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International Business Institute College of Business Administration University of Missouri–St. Louis 461 Social Sciences & Business Building 1 University Blvd.

St. Louis, MO 63121-4400

Non profit org U.S. postage paid St. Louis, MO Permit No.3

110124.01.1500.2/11sm

UMSL Undergraduate IB Program ranked in TOP 20 for EIGHT consecutive years!

Undergraduate Business Specialties: International Business 1. University of South Carolina, Columbia, SC* 2. New York University, New York, NY 3. University of Pennsylvania, Philadelphia, PA 4. University of Michigan-Ann Arbor, Ann Arbor, MI*

17. Brigham Young University-Provo, Provo, UT University of North Carolina-Chapel Hill, Chapel Hill, * University of Oklahoma, Norman, OK*

University of Texas-Austin, Austin, TX* 6. University of Southern California, Los Angeles, CA 7. George Washington University, Washington, DC

20. University of Missouri–St. Louis*

Georgetown University, Washington, DC 9. Temple University, Philadelphia, PA* University of California-Berkeley, Berkeley, CA* University of Washington, Seattle, WA* 12. Saint Louis University, St. Louis, MO 13. Northeastern University, Boston, MA San Diego State University, San Diego, CA* 15. Florida International University, Miami, FL* University of Hawaii-Manoa, Honolulu, HI*

Michigan State University, East Lansing, MI* 22. Indiana University-Bloomington, Bloomington, IN* Washington State University, Pullman, WA* 24. American University, Washington, DC Massachusetts Institute of Technology, Cambridge, MA University of Miami, Coral Gables, FL University of Virginia, Charlottesville, VA* * denotes a public school.