Friday, Nov. 12, 2010 by The UNC Mirror Student Newspaper

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the mirror Friday, Nov. 12, 2010

Volume 93, Number 35

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Look in The Mirr or Page 6

Bears set school record

News Experiencing business excellence Internationally recognized speaker and writer Joseph Michelli presents business tips. PAGE 2

Sports Wrestling prepares for season The UNC wrestling team is set to open the 2010-11 season this weekend. PAGE 8

Online Basketball teams tip off tonight Read previews of the UNC men’s and women’s basketball teams’ season openers at uncmirror.com Fri:

ELIZABETH FEHRINGER | THE MIRROR

Flags recognizing veterans wave Thursday on the University Center’s lawn. About 160 veterans currently attend the University of Northern

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Upcoming In Monday’s issue of The Mirror, read about the winners of the 2010 Best of UNC contest.

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Friday, Nov. 12, 2010

Speaker bases advice on customer appreciation

TESSA BYRNS news@uncmirror.com

Best-selling author of “The New Gold Standard” and “The Starbucks Experience” Joseph Michelli visited UNC Thursday in the University Center Ballrooms as part of the Monfort College of Business’ Building Business Excellence Speaker Series. The event was sponsored by Northern Colorado Business Report. According to Michelli’s website, the writer is an internationally sought-after speaker, writer and business consultant. Organizers of Thursday’s event said Michelli is more than qualified to talk to business students at the presentation. “Michelli is a renowned writer and thinker in business excellence,” said Michael Leonard, the director of External Relations for the Monfort

College of Business. “His books and thoughts lined up very well with the theme of our speaker series. He was a natural choice for the series.” More than 125 students, faculty and professionals attended the event. Leonard said the luncheon was targeted toward those in the business community. Michelli recently finished his manuscript about the patient experience at UCLA Health System and is working on his new book project, “The Zappos Experience.” His books talk about how he helped those businesses by consulting them about how personal interaction with their customers would bring them more frequenters and more profit. Michelli’s presentation focused on how in business, professionals cannot just rely on a good product to get customers to buy what the company is selling. The business owner

has to “change the customer’s experience,” he said. “A beloved brand is a product that is highly respected and highly loved,” Michelli said. “It has to be irreplaceable. It has to make the customer sad without it — it can’t be easily replaced.” Michelli also outlined a pyramid that described what motivates a customer to love a product. “At the very bottom is confidence,” Michelli said. “The customer should have confidence that your product will work for them. Next is integrity. Both you and the customer have to trust that the product is a good one. After that is pride. You have to make the customer proud to buy that product. The very top is passion. The customer has to

See Michelli, Page 5

DAN OBLUDA | THE MIRROR

Joseph Michelli, a best-selling author, speaks to students, faculty and business professionals Thursday in the University Center Ballrooms. Michelli talked about methods for improving customer experiences.

Clothes swap offers ideas for gifts, environmental shopping CARRISSA OLSZEWSKI news@uncmirror.com

The Campus Recreation Center will host Swap O’ Rama, an event allowing students to exchange personal items, on Wednesday and Thursday Nov. 17-18 from 2-5 p.m.

at the CRC. Students will be able to donate several types of items, and organizers said they expect a lot of clothes. Students who want to donate professional attire can drop them off at the Career Services Office in the

University Center. Donations will be accepted until the day of the event. Upon dropping off items, students will receive a ticket, that they can exchange for other goods the day of the swap. The event is free as long as students donate something prior to the swap. Items accepted by Career Services include neckties, blazers and suit jackets. With this type of attire, students will be better able to impress employers and increase

their odds of landing a job in the work force. The CRC conducted a small swap last semester, and the event was successful, said Jessica Weiderspon, the graduate assistant for Fitness and Wellness. Weiderspon said a health assessment is given to students yearly at the UNC. This year’s assessment found that a majority of students are nervous about finances and money.

“With the holiday season approaching, I felt the swap would be a free and fun way to help the students find presents for their family and friends,” she said. The swap is also intended to benefit the environment. “Nothing new needs to be created nor anything destroyed,” Weiderspon said. “This concept of recycling our goods definitely helps the environment.” The event will take place in two racquetball courts at the CRC. Students can choose goods on a first-come-first-served basis. After the swap, the remainder of the clothes and items will be donated to local shelters or thrift stores. “Be sure to donate something to the swap,” Weiderspon said. “We all have something lying around taking up space that we don’t use anymore.”

Editor: Eric Heinz

Friday, Nov. 12, 2010

The Mirror 3

LETTERS The Mirror appreciates your opinions. You can submit your columns or letters to the editor to editor@uncmirror.com. Columns can be no longer than 400 words. Include your name, year and major.

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Veterans complete tasks no matter the difficulty Veterans Day is a time to give thanks to those who put their lives on the line to defend the freedoms of the United States. Many people in Weld County and at UNC know at least one person or have a family member who has served in combat, and Thursday was a day to acknowledge that selfless bravery. It is often overlooked how much goes into what the armed men and women who protect us on a daily basis do for this country. For some, service is a mental hardship, one that is not eas-

The Mirror’s mission is to educate, inform and entertain the students, staff and faculty of the UNC community, and to educate the staff on the business of journalism in a college-newspaper environment.

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many veterans who return to help their communities. VFW, Auxiliary Posts and other establishments organize productive activities and fundraisers to help anyone they can. It is as if service gave them the tools to thrive with peace after enduring war. If you randomly see a veteran on the street, be sure to thank him or her for the service given to protect our way of life. Consider what they went through and what they may still be going through.

Where art thou, my intelligent women of TV programming? Joanna LANGSTON

editor@uncmirror.com

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Mission Statement

recent improvements. Organization like the Veterans of Foreign Wars and the United States Department of Veterans Affairs help reintroduce veterans to American lifestyle and provide healthcare benefits. On Tuesday, the U.S. DVA released a statement that said it will provide grants for veteran families in low-income areas. The department intends to have a certain number of local agencies where veterans will be eligible to apply for these grants. Even after serving, there are

Mirror Reflections are the opinion of The Mirror’s editorial board: Jordan Freemyer, Eric Heinz, Melanie Vasquez, Benjamin Welch and Ruby White. Let us know what you think. E-mail us at editor@uncmirror.com.

ily dismissed. For others, it puts a strain on the family and forces constant moving. While comfortably living and enjoying the benefits and freedoms the military ensures us, take moment to think about why these men and women sacrifice to protect ours. The hard reality is that there are some veterans who go without necessary treatment and care, neglected by government wear-and-tear. For those who have been left behind, it is always a horribly ironic struggle. However, there have been

news reports seem to offer daily proof of school girls — and even full grown women — who make like a feline and engage in catty behavior. Young women, when featured in the media, are most frequently depicted as screeching teases, and the near deficit of intelligent, kindly kinswomen leaves the next generation of girls with little worth emulating. Off the top of my head, I can think of several shows whose pri-

mary entertainment value comes from feuding femmes: “Jersey Shore,” “Bridezilla,” “The Bad Girls Club,” “Jerseylicious,” “The Real Housewives of (insert state here),” “The View.” Not to mention dating shows, which are illadvised sleaze-fests to begin with; yet when it’s a house full of females fighting for a single man or woman, somehow the paradigm shifts into the most vituperative and shrill climate imaginable. I’m fairly positive that exposure to these programs causes premature hearing loss. And then the endless parade of non-intellectual ladies who’ve climbed to the top of the social stratosphere based on a pampered exterior and a neglected wit: “The Hills” cast, girls from “Rock of Love,” the Kardashians, Sarah Palin, Ryan Seacrest — you know who I’m

talking about. Although people generally seem dazzled by these famous genes, and I myself must admit to spending a Sunday or two watching E!, this role modeling is no replacement for women of substance. The televised woman often exemplifies vanity, vulgarity and extremely poor rational skills. When the simple phrase “college girls” brings to mind X-rated escapades featuring liquor and syphilis instead of educated, refined women of accomplishment. You know there’s something amok with our society. The overall image is that American women are desperate, air-headed, and illinformed of most worldly matters, save for fashion. Where are the college degrees? Where are the CEO’s, the entrepreneurs, the linguists, the scientists, the bosses, the managers,

the professors? Where are their abilities? Other than creating grammatically ludicrous sentence formations in bored or piercing voices, I can’t attest to these women having any perceivable talents. Its seems the discipline they impose on themselves to sit still for hours while they get made up has seeped into their cranial activity and halted all innovation. Enough is enough, I tell you. A society that only exalts beauty and luxury leaves out important principles upon which a country could prosper; but it’s not all the television’s fault. We are what we choose to consume. A keen and ready mind is the first line of defense against any form of propaganda — use it or lose it. —Joanna Langston is a senior psychology major and a weekly columnist for The Mirror.

News

4 The Mirror

Friday, Nov. 12, 2010

Choosing service over relaxation during break DEVON NAPLES news@uncmirror.com

UNC students have the opportunity to make their spring breaks count this year with the Student Activities Office’s Alternative Spring Break program. The SAO is planning four community service trips to various destinations around the country for spring break, March 12-20, 2011. Each trip will focus on a social issue specifically relevant in the area, giving students a chance to volunteer for a cause

that interests them. One group will fly to Los Angeles to work with the Downtown Women’s Center and the Asian Pacific Women’s Center. Another will head to Washington, D.C., to volunteer in social science programs. Ria Vigil, a program coordinator for the Student Activities Office, has compiled information and coordinated with nonprofit organizations in the areas students will visit this year. She said the ASB program is an incredible opportunity for socially conscious students to meet like-minded individuals,

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see a new part of the United States, learn about new cultures, apply university education to real life and build personal and professional skills. “Instead of sleeping your break away or hanging out with your friends, you (may) want to participate in a community and make a difference in people’s lives,” Vigil said. “That’s what Alternative Spring Break is about.” Two student site leaders and between eight and 12 student participants will attend each trip. Lauren Koppel, a sophomore women’s and ethnic studies major, will be a site leader on an ASB trip to the Crow Indian Reservation in Hardin, Mont., where students will learn about Crow culture while helping to improve reservation facilities. “I think college is such a valuable opportunity, and this aspect of the college experience is a great way to embrace a culture that is not my own and embrace experiences I would never have otherwise,” Koppel said. The cost of the trips, which include transportation, hotel and food, vary depending on the destination. Because the trips to Washington, D.C. and Los Angeles will involve airfare, they cost $650. Students will drive to the reservation in Montana and to Phoenix, where they will be

DAN OBLUDA | THE MIRROR

Crystal Mizer, right, a senior art education major, talks with Nina Askew, a freshmen Africana studies major, about the Alternative Spring Break program on Wednesday evening in the University Center. working with migrant families. Those trips will cost $430 and $550 respectively. Vigil said students usually end up paying very little out-of-pocket expenses because they actively fundraise and seek sponsorship from friends and family. Refundable deposits of half the cost of the trip will be due Jan. 10, 2011.

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An ASB meeting will be hosted at 6 p.m. Wednesday, Dec. 8. For more information about the trips, visit the Student Activities Office in the University Center. or e-mail Ria Vigil at ria.vigil@unco.edu.

Instead of sleeping your break away or hanging out with your friends, you (may) want to participate in a community and make a difference in people’s lives.

“

— Ria Vigil, a program coordinator for the Student Activies Office.

News

Friday, Nov. 12, 2010

The Mirror 5

Student Senate Update Organizations submit Student Fee Allocation Process fund sheets for review CARMEN BRADY news@uncmirror.com Student Senate entered a budget review of the Student Fee Allocation Process programs during this week’s meeting. The organizations under review this week were Asian/Pacific American Student Services, the Women’s Resource Center, the Cesar Chavez Multicultural Center, the Marcus Garvey Multicultural Center, the Native American Student Services, the Center for International Education, the GLBTA Resource Office and the International Film Series.

she is reviewing the idea to allow student clubs and organizations to ask for reimbursement for an event from the Student Organizations Team rather than having to ask for the funding before the event. Elliot said it is not an official proposal yet, and she said she is open to suggestions from other Senate members. Elliot also said she is trying to integrate more procedures and guidelines for the SOT meetings. During her Senate report, Samantha Fox, the Student Rights Advocate, said the last two nominees for the Student Judiciary were not finalized in time for this

Each organization under review had to inform the Senate what its mission was in the last year, review how much SFAP had given them and show how that money was allocated within the club. The presentations were limited to 20 minutes each with a question-and-answer period after where members of the Senate could ask for clarification over the budget statements or ask for more information. The budget review will continue next week with more SFAP-funded programs being reviewed. Katelyn Elliot, the director of Student Organizations, reiterated

week’s meeting but will be announced next week. Salynthia Collier, the director of Student Affairs, said the application process for Election Commissioner has been re-opened until 5 p.m. next Wednesday. The application is available online on the Student Senate website under the forms tab. Any student interested can also e-mail Collier at salynthia.collier@unco.edu. Theresa Boyd and Justin Tuttle, the owners of Whiskey River, announced during public session that they will allow clubs and organizations to use their establish-

ment as a location for fundraisers on Thursday nights. One dollar per person from the cover charge on fundraiser nights will go toward the club. Any club or organization interested can e-mail Boyd at manthei@bresnan.net. The University Program Council will host a “UNC’s Got Talent” show next semester as a part of Winter Welcome Week. The show takes place Jan. 11 but auditions are 1- 6 p.m. Nov. 30 in the University Center Ballrooms. It is free to sign up and to enter. Questions can be emailed to Brittany Dosdall at brittany.dosdall@unco.edu.

Writer lectures on service

Saluting U.S. soldiers

Michelli from Page 2

ELIZABETH FEHRINGER | THE MIRROR

A display of flags fly Thursday by the University Center facing 11th Avenue in recognition of Veterans Day.

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be passionate about the product.” Michelli also gave the audience statistics about customer satisfaction. “According to Harris Interactive, even in difficult times, 50 percent of consumers will pay more for a better experience,” he said. Michelli said customers want to invest in a story to tell their friends, which helps spread business growth. The quality of a product and customer service are not enough these days. “You want people to be talk-

ing about the experience they had at your store,” he said. “Even if they don’t buy the product, enough people will talk about the experience they had that someone will eventually buy your product.” The next event in the series is “The Economy and Your Money” and will feature Jane Bryant Quinn, a best-selling author and personal finance columnist. The event will take place on 11:30 a.m. - 1 p.m. Jan. 19 at the Hyatt Regency Denver Tech Center, located at Grand Mesa D-F, 7800 East Tufts Ave., in Denver.

Editor: Jordan Freemyer

6 The Mirror

Friday, Nov. 12, 2010

Volleyball sets record with win over EWU STAFF REPORT sports@uncmirror.com

It was just another day at the office for the UNC volleyball t e a m Thursday at B u t l e r Hancock S p o r t s Pavilion, Volleyball and the Bears have been taking care of business this season. The University of Northern Colorado (22-5, 13-1) set a Division I-era school record with its 22nd match win of the season, 3-0 over Eastern Washington (717, 6-8). The sweep extended the Bears’ current winning streak to seven matches. Seniors led UNC to victory on both sides of the ball; outside hit-

ter Ashley Lichtenberg led UNC’s offensive attack with 14 kills and a .429 attack percentage. Julie Stephenson, another outside hitter, led the way on defense with a team-high 17 digs and added seven kills offensively. Sophomore outside hitter Kelley Arnold, last week’s Big Sky Player of the Week, contributed eight kills to UNC’s offense. Other key players for UNC included sophomore Marissa Hughes, who had 34 assists and seven digs and junior defensive specialist Amanda Arterburn who had 14 digs. The Bears held Eastern Washington to a .093 attack percentage, the lowest mark for a UNC opponent since Northern Arizona had a .087 attack percentage on Oct. 2. No one from EWU had more than eight kills.

The victory keeps UNC in first place in the Big Sky Conference and sets up a showdown for the conference’s regular season championship Saturday against Portland State (17-8, 12-2). The Vikings swept Northern Arizona on Thursday and beat the Bears in five sets on Oct. 15 in Portland. A win for UNC Saturday would clinch the top seed in the Big Sky Conference tournament later this month. The Bears will take on PSU at 7 p.m. Saturday at ButlerHancock Sports Pavilion.

Volleyball

UNC 3, EWU 0

Game Scoring EWU UNC

1 2 3 20 15 20 25 25 25

DAN OBLUDA | THE MIRROR

Team Totals Team EWU UNC

Attack K E TA 29 19 107 44 19 116

Set Serve A SA SE 27 2 6 40 2 3

Def. D B 45 6 50 7

UNC freshman outside hitter Alyssa Wilson spikes the ball in the Bears’ 3-0 win against Eastern Washington on Thursday. Wilson had seven kills on the night, tied for third most on the team.

UNC teams announce recruits for 2011 season JORDAN FREEMYER sports@uncmirror.com

The 10 newest UNC Bears, members of the 2011 recruiting class, were announced by three head coaches this week. University of Northern Colorado volleyball coach Lyndsey Benson announced the signing of two players, women’s basketball coach Jaime White added three recruits and men’s basketball coach B.J. Hill announced five signings. None of the five basketball recruits for 2011 are in-state prospects; two come from California, with one each from Texas, Missouri and Utah. Four are high school players and one is a

junior college transfer. The most highly regarded of UNC’s basketball recruits is 6-foot5 forward Tim Huskisson from Willard, Mo. Huskisson is a twostar recruit according to recruiting website Rivals.com. “Tim is an athletic wing who’s another level type of athlete than what we’ve typically had here,” Hill said in a press release. “He’s a shoulders-at-the-rim kind of guy.” Also joining the Bears in 2011 will be point guard Dylan Elias from San Antonio, who comes from the same Texas Ambassadors program as current freshman guard Paul Garnica. Elias committed to UNC verbally early this year, when Tad Boyle was still the Bears’ head coach.

“He’s a strong, tough-minded leader who just understands the game,” Hill said. Swingman Aaron Hawk-Harris will come to UNC next season from the College of Eastern Utah. At 6foot-4, Hawk-Harris can play both guard and forward and will fill some of UNC’s more pressing needs next season. “With us losing Devon (Beitzel) and Chris (Kaba), we were looking for a guard with some size who could come in and contribute right away,” Hill said. Rounding out the basketball team’s recruiting class are two high school players from California, 6-foot-3 guard James Davis Jr. and 6-foot-9 power forward Brendan Keane.

Hill said he is happy with the recruits that have committed to UNC. “Northern Colorado basketball has started to establish itself, and the type of player we like is apparent,” Hill said. “We want guys who will play hard, play smart and play together, and this group fits into that mold.” Benson added two players to her volleyball squad for 2011, middle blocker Andrea Spaustat from Omaha, Neb. and outside hitter Tambre Haddock from Longmont. “We are thrilled about our 2011 recruiting class,” Benson said in a press release. “Tambre and Andrea are both a great combination of size and athleticism. Both will compete for starting positions

immediately.” White added three players from three different states at three different positions to the women’s basketball team. White brought in forward Amber Van Deudekom and center Stephanie Lee from outside of Colorado. Van Deudekom is a forward from Brea, Calif. and Lee is a center from Casper, Wyo. Rounding out the class is 6foot guard Lindsay Mallon from Lone Tree. “She has good size,” White said. “But she is skilled enough to play anything from the point to a small forward.” The NCAA fall signing period began Wednesday, and all of the recruits will be at UNC next fall.

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The Mirror 7 The Mirror is looking for confident, reliable and personable UNC students to work on its advertising sales and marketing team. Duties include working with local business owners in creating an advertising and marketing campaign that best describes their service. The ad sales and marketing students will also work closely with The Mirror’s advertising design team in building ads for their clients. All ad sales and marketing salaries are based on commission. For more information, please call Mirror Advertising Manager Eric Higgins at (970) 392-9323 or email him at ads@uncmirror.com.

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Football to close season at PSU BEN WARWICK sports@uncmirror.com

The UNC football team began the 2010 season with hope after a 21 start, but the Bears have since lost seven straight games. The University of Northern Colorado (2-8, 1-6) will try to end the season on a winning note as it pays a visit to Portland, Ore., to take on the Portland State Vikings (2-7, 1-5) on Saturday. The road has not been kind to UNC this season as the Bears are 0-5 when away from Nottingham Field. Portland has also been unfriendly territory, as UNC is 03 there since joining the Big Sky in 2006. The bright spot for the Bears in the final weeks of the season has been the offense. UNC’s offense has been very productive as of late, scoring 83 points in four games. “We’re healthy again,” offensive coordinator Greg Peterson said. “As we’ve gone on through the season, guys are getting more comfortable in what we’re doing, so it’s fun to see these guys playing well and doing some good things.” Junior quarterback Dylan Orms and sophomore wide receiver Jace Davis continue to have standout seasons. Orms is averaging 200.8

Sudoku from Page 4

Friday, Nov. 12, 2010

“

Hard

1 9 5 7 3 2 8 4 6

2 6 3 1 4 8 5 7 9

8 4 7 5 9 6 3 1 2

6 1 2 8 7 9 4 5 3

5 3 8 6 2 4 7 9 1

9 7 4 3 5 1 6 2 8

7 2 9 4 8 3 1 6 5

“If we had no winter, the spring would not be so pleasant; if we did not sometimes taste adversity, prosperity would not be so welcome.” — Anne Bradstreet

FRIDAY NIGHT

UNC senior running back Jhamele Robinson carries the ball in the Bears’ 35-21 win over Idaho State earlier this season. Robinson has rushed for 430 yards on 114 carries this year. yards per game through the air, and Davis is just 88 yards shy of eclipsing the 1,000-yard mark on the year. “I just think it’s familiarity with each other,” head coach Scott Downing said. “The more you practice together, the better you know where each other are.” The Bears will look to win in November for the first time since the 2005 season and win for the first time in the final week of the season since 2003. A win Saturday would mark the

first time UNC has recorded two wins in Big Sky play in a season, and although doing well in conference is a priority, the team also wants to send the seniors out with a win. “They’ve put in a lot of work,” Orms said. “I’ve never seen a team prepare harder for a season, and I know they’re extremely disappointed with the way things turned out, but we can send them out on a good note on Saturday with a win.” Game time is 2:05 p.m. Saturday at Hillsboro Stadium in Portland.

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Sports

8 The Mirror

Friday, Nov. 12, 2010

Strong depth, youth to propel wrestling team ERIC HEINZ sports@uncmirror.com

Making weight, building endurance and honing essential technique are key ingredients for the UNC wrestling team to be successful for the 2010-’11 season. With only a day left, the team is making its final preparations for the season-opening Cowboy Open Saturday in Laramie, Wyo. The University of Northern Colorado was 2-4 in the Western Wrestling Conference and 3-14 overall last season.

The Bears are led by head coach Ben Cherrington. The coaching staff has two new faces this year, assistant coaches Nate Lee and Ben VomBaur. Cherrington said the team has been doing a lot of outdoor conditioning and weight lifting to get ready for the upcoming season. “We’re really practicing technique,” Cherrington said. “It’s a learning process for everybody. I expect our seniors to really lead in practice and on the mat and go out hard during matches.” Through the course of a season,

it is the relationship between coaches and athletes that determines how they can improve. “We have a lot of young guys in the lineup this year,” Lee said. “I think we’ll rely on the whole lineup this year to perform well. We have a lot of talent on this team this year.” Lee also said the team has a goal of capitalizing on more matches this year, as well as sending more wrestlers to the NCAA championships and completing the season with more AllAmericans in the conference. “We’re just trying to do some

fine tuning before the season starts — making weight the first time is never easy at the beginning of the season,” he said. “We’ve had guys running, hitting the weights, working on the mat and making sure Justin Gaethje (their) bod- is ranked No. 7 in ies feel all the nation at 157 pounds by right.” UNC fea- Intermat.com. t u r e s Intermat.com’s No. 7-ranked wrestler at 157 pounds, senior Justin Gaethje, who made a second-consecutive NCAA tournament appearance last year, finishing in the quarterfinals, and was selected as the first all-American wrestler at UNC since the program returned to Division I. Gaethje had a record of 24-13 last season and has an all-time collegiate record of 56-28. “I’m really excited to see how we perform, and I’m really ready to go out and win this year,” he said. “I’ve been trying to keep myself in shape, healthy, just try-

ing to get that big win.” Gaethje said he has been trying to work on his stand-up and score more points in situations when he said he should have last year. Junior 147-pounder Casey Cruz said the individuals he practices with on the team have progressed into a driven team — one that helps out one another. Cruz spoke about the grind of preparing for another season. “All summer I had a chance to attend some wrestling camps, which really helped,” Cruz said. “Every year is another year for progress, even though I’ve had some setbacks in my career.” Those setbacks included a knee injury Cruz sustained in his sophomore year, making him take a redshirt year. Although he said it limited him at the time as far as where he wanted to be as a wrestler, he said the coaching staff and his teammates have been amazing in helping him continue to improve. “We’re ready to show people what our team can do,” Cruz said. The UNC wrestling team will host its first home match against Boise State, ranked No. 2 in the nation, at 6 p.m. Friday, Nov. 19 at Butler-Hancock Sports Pavilion.