Skills for Business Spring/Summer 2015 by University of Bedfordshire

Skills for

Business Spring/Summer 2015

creative social media

cpd innovation

technology

Lean

sales and marketing

project management

thinking

Languages

big data

entrepreneurship

engineering

Higher level skills help people and businesses stay competitive. With encouraging signs that recession may be behind the UK, now is the right time to be thinking about investing in your skills. Surveys show that education and training are once again a priority for British businesses and for all organisations that want to prosper and grow. The University of Bedfordshire has been investing in the excellent facilities you will see in this prospectus and you can be sure that your team will be very welcome at our campuses in Luton, Bedford, Aylesbury and Milton Keynes. Please take a minute to browse this brochure - just some of the short courses we have developed to support skills for business. And if we donâ&#x20AC;&#x2122;t yet offer what you are looking for, please let us know. Dr Nicholas Lancaster Director: Innovation and Enterprise Service

Continuing Professional Development

Contents Supporting your professional development

Lean Thinking 6 Lean Practitioner 6 Lean Six Sigma Green Belt

Lean Six Sigma Black Belt 7 CMI Level 3 Neighbourhood Management

CMI Level 5 Certificate in Leadership and Management

CMI Level 5 Management Coaching and Mentoring

Agile Project Management™ (AgilePM®)

PRINCE2® Project Management 11 Change Management™ 11 12

Communication Skills for Business 13 Languages for Business 13 Social Media - A Practical Introduction

Search Engine Optimisation for Business

Big Data and Business Analytics 15 Modern Programming Fundamentals 15 University of Bedfordshire Business School

Executive MBA 17 MSc Project Management 17 University of Bedfordshire Campuses

Conditions and Regulations 19

short courses

ISMM Certificate in Sales and Marketing Level 3 and 5

Supporting your professional development

“

We were impressed by the detailed analysis that the University had done into our context and needs - they delved deep and created a thoughtful programme. The resulting programme engaged our new team hugely and brought about immense changes in knowledge and capability on sales to existing clients. Since the programme we have seen a vast difference in our team and have given greater responsibility to these individuals in driving business growth. Justin Shaw Managing Director, Communications Management

“

“The sessions on ‘Lean Marketing’ has enabled us to improve the processes of the department and become more efficient as a team. We hope to continue using the University’s services when it comes to offering our staff professional development opportunities.”

Mike Stevenson UK Marketing & Communications Director, Randstad

www.beds.ac.uk/ies

The University of Bedfordshire is a regional and national gateway to business support services. By working with business, the public sector and social enterprises, the University helps organisations to grow and develop their business and their staff. An important part of the University’s work surrounds its offer of Continuing Professional Development (CPD). The University offers both accredited and non-accredited training products including internationally recognised qualifications and bespoke workshops. These are delivered by industry experts who share their wealth of knowledge and experience with delegates. Our training can be delivered at our state-of-the-art dedicated CPD centre in Luton, off site at external locations or even in the workplace. The University of Bedfordshire aims to keep abreast of training needs across a range of sectors. Recent market research has led to a review and update of our training offer, to be consistent with employer

demands. We offer qualifications from the Chartered Management Institute (CMI), the Institute of Sales & Marketing Management (ISMM) and the Association of Project Managers Group (APMG). This accreditation has enabled us to offer some of the most desirable training products, including PRINCE2® , Change Management™ and Lean Six Sigma.

Selex ES ‘Away Day’ Selex ES is an international leader in electronic and information technologies for defence systems, aerospace, data, infrastructures, land security and protection and sustainable ’smart’ solutions. Selex ES, which has 1,000 employees at its Capability Green site, invited the University to propose a programme of activities for high-performing staff on the theme of ‘creativity and innovation’. The ‘away day’ brief was to create an enjoyable day, full of energy and drive, designed to engender a deeper culture of innovation.

“

Selex staff enjoyed the day which allowed them not only to think about innovation, design and innovation but also to get to know each other better. “The day laid on by the University certainly hit the mark with everybody getting to explore new ways of thinking and trying things out in a safe and fun environment. The energy with which the University team delivered the workshop was fantastic and everyone involved took some lasting memories and novel thinking back to our business“ Peter York Head of Engineering Projects, Selex ES

More of our services

Although training provision is an essential tool in supporting local businesses, other services are also available from the University of Bedfordshire. Collaboration with the University can unlock business potential and stimulate innovation through access to training, funded opportunities, events, academic expertise, technology, research, scientists, consultants and graduates. We support start-up companies and are committed to assisting fledgling businesses by providing free lectures including the ‘B-innovative’ series – offering entrepreneurs the chance to learn essential business skills. A network of leading University experts is actively involved in working with organisations on a number of projects. Our recruitment service support includes a full recruitment process to fill full and part-time graduate vacancies, placements and work experience. We also provide organisations with access to networking and state-of-the-art facilities. The University is committed to Knowledge Transfer Partnerships (KTP), an established and successful Government supported scheme, designed to give companies access to the University’s knowledge and expertise. We are constantly reviewing and adding to our portfolio of courses and are keen to develop new and bespoke products to meet employer needs. We are confident that we can provide the right training solution for your business/organisational needs. Contact us:

0800 328 5334

cpd@beds.ac.uk

Courses

Lean Thinking

Increase productivity through continuous business improvement Course overview Lean Thinking is an internationally recognised business improvement philosophy. It aims at business growth by constantly reviewing processes, minimising waste and ensuring a steady delivery for customer value. Lean tools and principles are used to improve organisational operation by all industries and services, including healthcare and government. During the Lean Thinking sessions you will be introduced to various Lean tools and principles and their application to implement change within your business.

The course enables you to: • Understand the lean methodology and tools • Identify the eight categories of waste • Eliminate the identified waste from your business processes

Certification Upon passing a written examination a Lean Thinking certificate will be awarded evidencing a thorough understanding of the Lean methodology. With this certification delegates can progress to the Lean Practitioner level.

Who is it for? Professionals who wish to start improving processes within their organisation. This training is suitable for individuals and organisations of any size.

Location University of Bedfordshire or at client’s premises. Duration 2 full days Price £450+ VAT

Lean Practitioner

Become a Lean Practitioner and increase productivity through continuous business improvement Course overview Lean is an internationally recognised business improvement philosophy. It aims at business growth by constantly reviewing processes, minimising waste and ensuring a steady delivery for customer value. Lean tools and principles are used to improve organisational operation by all industries and services, including healthcare and government. During the Lean Practitioner sessions you will learn to apply various Lean tools and principles in order to implement change within your business.

www.beds.ac.uk/ies

The course enables you to: • Reduce process lead times • Analyse processes using Lean tools • Identify and eradicate seven types of waste • Reduce inventory Who is it for? Professionals who wish to start improving processes within their organisation. This training is suitable for individuals and organisations of any size.

Certification Upon passing a written examination a Lean Practitioner certificate will be awarded evidencing the capability to apply Lean tools and methods aimed at continuous improvement of business processes. Location University of Bedfordshire or at client’s premises. Duration 4 full days (includes two day Lean Thinking course) Price £725+ VAT

Become a Green Belt and increase business results through continuous improvement of your processes Course overview Lean Six Sigma is an internationally recognised business improvement methodology and philosophy. Businesses, public sector and third sector organisations successfully apply this method to almost every form of business activity. The Lean Six Sigma methodology is a structured approach to managing improvement, including very practical ‘hands-on’ tools. You will learn how to lead and/or support a Lean Six Sigma project along with the application.

The course enables you to: • Provide support on large Lean Six Sigma projects or lead smaller projects • Understand the Lean Six Sigma methodology • Inspire employees to bring about continuous improvement within their organisation

Courses

Lean Six Sigma Green Belt

Certification There will be a written examination. After passing the exam you will receive the Green Belt certificate. Location University of Bedfordshire or at client’s premises Duration 8 full days

Who is it for? Professionals who would like to work on process improvement projects alongside their other daily duties. Previous Lean Six Sigma experience is not essential.

Price £1,400+ VAT

Lean Six Sigma Black Belt

Become a Black Belt and lead projects resulting in increased business results through continuous improvement of your processes Course overview Lean Six Sigma is an internationally recognised business improvement methodology and philosophy. Businesses, public sector and third sector organisations successfully apply this method to almost every form of business activity. The Lean Six Sigma methodology is a structured approach to managing improvement, including very practical ‘hands-on’ tools. You will learn how to apply appropriate tools in order to achieve the required deliverables that are parts of improvement project phases.

0800 328 5334

The course enables you to: • Improve customer satisfaction and reduce operational costs • Define an improvement project, based on the KPIs of the organisation • Inspire employees to bring about continuous improvement within their organisation

Certification There will be a written examination. After passing the exam you will receive the Black Belt certificate. Location University of Bedfordshire or at client’s premises Duration 10 full days

Who is it for? Lean Six Sigma Black Belt is for everyone with the ambition to design and manage process improvement projects, as a project leader.

cpd@beds.ac.uk

Price £1,650+ VAT

Courses

CMI Level 3 Neighbourhood Management

Support your community by understanding housing issues and knowing how to approach them Course overview The course aims to provide delegates with the skills to lead and manage initiatives within local neighbourhoods and communities. You will gain leadership and management skills which will allow you to take an active role within your society. The programme aims to support individuals volunteering, providing a variety of community services, or seeking to work within community roles. It is intended for those whose current job or community role requires them to engage formally and informally with other community partners in all

aspects of effective neighbourhood management The course enables you to: • Understand the purpose of neighbourhood management • Learn more about signal crimes and the need for community management • Recognise anti-social behaviour and its impact on societies Who is it for? Those whose job, or community role, requires engagement with community partners.

Certification Upon successful completion of the programme, delegates will receive a CMI Level 3 award in Introduction to Neighbourhood Management Location University of Bedfordshire or at client’s premises. Course duration 5 weeks (four hours per week) Price £350 + VAT

CMI Level 5 Certificate in Leadership and Management

This management and leadership course will enable middle managers to strengthen and develop key leadership and management skills Course overview This level 5 qualification in management and leadership is designed for practising middle managers who wish to build on their core skills and practices. The aim of the course is to help delegates become stronger leaders by discovering new, innovative ideas and creative approaches to business management. The course covers managing resources, recruitment and information management. The course enables you to: • Apply new techniques and methods of innovative leadership

www.beds.ac.uk/ies

• • • •

and management Manage expectations of stakeholders Ensure staff motivation and organisation Create and implement an innovative marketing plan Target and capture new customers

Who is it for? Intended for people who are considering a move into middle management or those new to such a role.

Certification Delegates who successfully complete the course will gain a CMI Level 5 Certificate in Management and Leadership. Location University of Bedfordshire or at client’s premises Duration 8 evening sessions held once a week Price £750 + VAT

This qualification will support you if you are planning to move into a development role in your organisation or starting a career as a coach and mentor Course overview The CMI Level 5 qualification in Coaching and Mentoring is designed to develop management coaching and mentoring skills, helping you to identify the links between coaching, mentoring and the achievement of business goals. The qualification provides an introduction to the skills, roles and responsibilities of management coach or mentor. It is intended for supervisors and first line managers to support the adoption of coaching and mentoring skills, and to develop techniques to help individuals and teams to achieve objectives.

The course enables you to • Develop personally as a manager and leader • Develop knowledge of management coaching and mentoring • Develop coaching and mentoring skills • Develop management coaching practice Who is it for? Designed for middle managers who are responsible for the performance of others.

Courses

CMI Level 5 Management Coaching and Mentoring

Certification Assessment is based on practical work-based assignments. Successful candidates will receive the Level 5 Award in Management Coaching and Mentoring. Location University of Bedfordshire or at client’s premises Price £750 + VAT Duration 4 full days

Systems and Software Engineering

An advanced course which provides the knowledge you need to understand and impart the complexities of modern software engineering. Course overview It is designed for business professionals who are aware of the value of the data they handle, so threaded through all units of the course is a study of how security affects every layer of software, HCI and databases, showing how it is possible to consistently improve security through design. Cybersecurity is increasingly important, and the course weaves this into Object Oriented Programming, Operating Systems, File Handling, Databases and devising effective testing mechanisms.

0800 328 5334

The course enables you to • Design and write programs in an object-oriented language • Design and write test routines for programmes which probe security features that should be designed out by default (such as checking data types) • Evaluate, apply and develop appropriate tools and techniques to model complex scenarios within the real world

Certification Advanced Professional Certificate equivalent to30 credits at Master’s level Location University of Bedfordshire or at client’s premises Price £750 + VAT Duration 12 weeks (2 x half day per week plus home study)

Who is it for? Business owners and managers who are responsible for handling data. Ex-forces personnel looking to build on their career in new areas.

cpd@beds.ac.uk

Courses

Agile Project Management™ (AgilePM®)

The course is an innovative approach to project management which helps people work together effectively to achieve business goals Course overview Agile Project Management™ provides a holistic approach to the management of projects. Traditional projects may see the Project Manager actively directing work and telling the team what needs to be done. Agile PM® uses a different style, with a high level plan formulated in the early stages and the project team members themselves creating the detailed steps. This course is designed to provide integration with PRINCE2®.

www.beds.ac.uk/ies

The course enables you to: • Develop a more advanced, applied level of knowledge to gain an understanding of Agile leading to successful management • Actively promote trust and close co-operation between the business and developers • Improve time-to-market and project success rates • Accelerate results by encouraging stakeholder involvement

needed to facilitate a successful project. With a clear, concise and detailed perspective on project productivity, the Agile PM® certification is useful to all candidates and competency levels.

Who is it for? The Foundation level provides the delegate with the core principles

Duration 5 full days

Location University of Bedfordshire or at client’s premises Price £750 + VAT

Part of the accredited training available from the University of Bedfordshire, it is a Course overview PRINCE2® is an internationally recognised project management qualification and methodology. The course provides delegates with the ability to apply a process based approach to manage or work with projects effectively. The Foundation level is a three day course, covering all aspects of the PRINCE2® methodology. The Practitioner level, a five day course, includes additional elements such as planning and risk assessments.

The course enables you to: • Define a project and learn a structured approach to project management • Distinguish between themes, processes and techniques used in PRINCE2® • Identify the terminology used in project management Who is it for? The Foundation level is suitable for all staff working on any type of project. The Practitioner level is for practising project managers. Previous PRINCE2® experience is not essential.

Courses

PRINCE2® Project Management

Certification Successful delegates will receive a PRINCE2® Foundation or Practitioner certificate. Location University of Bedfordshire or at client’s premises Price Foundation - £490 + VAT Practitioner - £750 + VAT Duration Foundation - 3 full days Practitioner - 5 full days

Change Management™

Candidates successfully achieving practitioner status can include ‘Change Management Practitioner’ on their business cards Course overview Managing change and dealing with the impact of change is a high priority for many organisations. This APMG accredited training course will help organisations come to terms with change and manage the change process towards a positive outcome. The course deals with the theories of how change impacts on and is affected by the individual, team, organisation and change leader. Candidates achieving practitioner status can use their understanding of change to enable their organisation to react more effectively to competitive pressures.

0800 328 5334

The course enables you to: • Understand how people react to change and how to manage that process • Attain a unique, tailored change management process based on the needs of the organisation • Reduce risks of failure or delay during organisational change, by maintaining productivity or reducing costs Who is it for? Anyone leading on or adapting to change within an organisation. This course may also be useful to complement established process

cpd@beds.ac.uk

driven methods (like PRINCE2®) to develop a holistic picture of change. Certification Successful delegates will receive Change Management™ Practitioner status. Location University of Bedfordshire or at client’s premises Price £750 + VAT Duration 5 full days

Courses

ISMM Certificate in Sales and Marketing Level 3 and 5

ISMM qualifications are developed by sales experts and are designed to equip you with knowledge and skills to develop your sales or account management career Course overview The ISMM courses are based on QCF (Qualifications Credit Framework) qualifications which are designed to support learners in meeting the knowledge and skills required for employment within a sales and account management environment. The ISMM qualifications provide opportunities for progression to other qualifications at the same or higher levels. This course is delivered by distance learning, meaning you will study at home or work accompanied by tutorial support by email and phone

when required. The course enables you to: • Understand the laws and ethics of selling • Handle objections, negotiating and closing sales • Develop knowledge and skills in sales and account management Who is it for? Those who wish to embark upon a sales career, or develop as experienced sales professionals.

Certification Candidates who are successful will receive the ISMM Level 3 or 5 Certificate in Sales and Marketing. Location University of Bedfordshire or at client’s premises Price Level 3 - £1,041 +VAT Level 5 - £1,404 +VAT

Psychology of Marketing

Discover the theory explaining human behaviour and how it applies to sales and marketing in your organisation Course overview By applying knowledge from the study of Psychology in Marketing this half-day course offers insight into processes that may impact sales performance and the customer relationship. The course will provide knowledge to help inform new entrants to the sales and marketing professions of techniques that can be effective, while providing knowledge to more experienced professionals to help them reflect on what works in their experience. The course enables you to:

www.beds.ac.uk/ies

• Understand how psychology applies to the sales and marketing contexts • Reflect upon sales and marketing practice • Develop strategies based in scientific evidence Who is it for? This course will provide insight to aid the performance of individuals working within the sales or marketing context, or in related professions. Thus there should be a direct impact on work performance through developing knowledge and skills.

Certification On completion of the course, you will receive a certificate of attendance which will include a brief summary of the content and scope of the course Location University of Bedfordshire or at client’s premises. Course duration 4 hours Price £95 + VAT

This course will enable you to communicate more effectively, in writing and speech, in a wide range of professional contexts Course overview The course focuses on maximising the impact of your message, whether in leadership and management, sales or marketing or in providing excellent customer service. You will learn how to develop and maintain your competitive edge by ‘selling’ your company’s image and brand effectively, as well as use appropriate body language. The course enables you to: • Make effective business presentations to a variety of audiences and stakeholders • Develop effective listening

techniques to understand your internal and external customers better • Influence key decision makers by delivering your message clearly, and according to purpose and context Who is it for? Professionals who need to communicate effectively to customers, colleagues and within a team.

Courses

Communication Skills for Business

Languages for Business

Languages for economic and cultural benefit Course overview The University of Bedfordshire has successfully been providing business language training since 1998 and currently offers courses in: • Arabic (Standard) • German • Mandarin Chinese • Spanish • Russian. All courses focus on speaking and understanding spoken language, but also cover essential grammar and business vocabulary. Additionally, courses deliver excellent cultural understanding. Contact us:

0800 328 5334

Topics cover: • Business introductions • At the workplace • Making contact • Business travel • Making small talk • Dealing with business contacts By providing employees with a chance to master a second language, businesses not only invest in their staff development, but also improve their organisations’ international expansion and growth.

cpd@beds.ac.uk

Courses

Social Media - A Practical Introduction

Develop a strategy for communicating with your customers through digital channels Course overview The course delivers a practical introduction to social media, looking at relevance of the channels to your business as well as how to use the channels for the benefit of your business. On completing the course you will have a better understanding of social media platforms such as Twitter, Facebook and Google+, how to set those up and achieve for best results.

range of social media platforms • Develop a strategy for social media which is applicable to your business’ needs Who is it for? Individuals and teams who are considering implementation of social media marketing

The course enables you to: • Appreciate the benefits of social media for promoting your business • Understand where and how to use a

Search Engine Optimisation for Business

Design a website which will increase inquiries and drive more traffic to your pages Course overview Search engines scan websites in order to assess how relevant they are to the audience. This course gives you tools to create a high ranking website and therefore increase traffic to your pages. Delegates will learn how to read code, understand the importance of header tags, and realise the difference between good and bad links. The course enables you to: • Understand aspects of SEO • Learn about keywords

www.beds.ac.uk/ies

• Understand how to add data to the meta tags Who is it for? Professionals and SME employees with little or no familiarity with search engine optimisation

Learn how your business can benefit through analysis of big data Course overview The course will expose you to the skills needed to exploit the power of Big Data in organisations. The course will provide introductory lectures on the basic details needed to understand and use big data. Specifically the course will help you to start climbing up the ladder to become “Data Scientists”, the demand for which is expected far outstrip supply across the globe in the next decade. The course enables you to: • Discover sources of big data and developments in software capable of handling it

• Understand and evaluate software which process big data • Raise your awareness of issues relevant to big data and business analytics

Certification On completion of the course, you will receive a certificate of attendance which will include a brief summary of the content and scope of the course

Who is it for? Aimed at business executives trying to learn the benefits of using big data and trying to learn the basics and intricacies. The course requires some business experience and some familiarity with statistics and mathematical models. Familiarity with computers and an appreciation of software implementation is also expected.

Location University of Bedfordshire or at client’s premises.

Courses

Big Data and Business Analytics

Course duration 2 half-days (also available in one day format) Price £150 + VAT

Modern Programming Fundamentals

A practical course which will help you develop a professional approach to analysis, design and implementation when programming Course overview Python is a very popular programming language in both academia and industry and this course gives the foundations of the language. The course covers the main concepts and challenges the understanding of those concepts through the development and testing of small projects. You will learn to design, organise and write programs in terms of structure and functionality by developing practical solutions to classic real world problems.

0800 328 5334

The course enables you to: • Understand the process underlying the development of software systems • Learn how to analyse a program and how to write a program to fulfil a specified task. Who is it for? The course is open to anyone with an interest in learning programming

cpd@beds.ac.uk

Courses

University of Bedfordshire Business School At the University of Bedfordshire Business school (UBBS) we aim to make the realities of business practice the driver of both our course content and the experience of our students. Our students learn theory and analysis as well as work alongside companies on real projects. This experience provides them with the attributes and behaviours that recruiters look for in the people they employ. At UBBS, we strive to develop creative thinkers, intelligent practitioners and leaders of futures. Our view on business education is international and practice driven. Business practitioners face problems unique to their organisations which are often complex and ambiguous â&#x20AC;&#x201C; particularly in the context of global/ international issues. Theoretical academic models may not always apply. It is here that practice intelligence becomes important. Our Executive MBA and MSc in Project Management are just two courses in the UBBSâ&#x20AC;&#x2122; portfolio. These courses, however, would both suit a busy professional looking to gain a qualification alongside their full time role. You can view the full list of courses offered by the Business School - from marketing, through accounting to law - at www.beds.ac.uk/ubbs

www.beds.ac.uk/ies

This MBA would enhance professional prospects of an ambitious business person by showing how to apply the latest thinking relating to organisational development Course overview The programme combines core MBA disciplines with innovative subject areas to provide ‘the Big Picture’ of business life which underpins career success in strategic management and leadership. Executive MBA is designed for highcalibre managers, executives and entrepreneurs who have the potential and motivation to become truly global, multi-skilled business leaders.

• • •

Accounting Leading and Managing People Creativity

Our Executive MBA is delivered over two academic years. During this time you will improve your personal and organisational performance and quality through continuous applications of the skills required to work in successful teams in a business context.

Courses

Executive MBA

Location University of Bedfordshire (Luton Campus) Price £13,500 Duration 2 years (part time) For further information see: http://www.beds.ac.uk/bedsmba

As the course is varied in both curriculum content and delivery methods, your learning experience is designed to be meaningful, active, reflective, collaborative and creative.

Topics cover: • Operations Management • Strategy • Marketing

MSc Project Management

An Association for Project Management accredited course which will enhance your delivery and management skills and advance your career options Course overview The course will develop your knowledge and skills to effectively manage projects and acquire a multi-disciplinary skill set, including planning and resource management but also soft skills, such as interpersonal and leadership skills. It has been developed with reference to project management professional bodies and with input from project management specialists, ensuring it reflects current and best practice. This course is intended not just

0800 328 5334

for project managers but also for administrators and managers working in the commercial, public and voluntary sectors. Topics cover: • Project management tools and techniques • Risk and quality management • Financial analysis • Project entrepreneurship • Business research methods

cpd@beds.ac.uk

Location University of Bedfordshire (Luton Campus) Price £4,500 (full-time) Fees for part-time and distance learning options may vary Duration 1 year full-time, 2 years part-time and distance learning The course is offered via full-time study, as well as part time (4 Fridays and 9 Saturdays in an academic year) and distance learning (online).

University of Bedfordshire Campuses The courses can be delivered at the University campuses, such as Luton and University Campus Milton Keynes. The facilities aim to help stimulate the learning process within a high quality, flexible rooms with modern AV equipment, interactive projectors and SMART monitors. All courses can also be delivered at client’s premises. Luton Campus: 30 miles north of London, boasts superb road, rail and air links. • Luton is just off M1 at junction 10, northbound and junction 11, southbound. • Luton railway station is a five-minute walk from the campus and served by trains from London St Pancras International and Bedford stations. • London Luton Airport is three miles away and has easy access by taxi or airport bus. • Excellend coach connections nationwide.

University Campus Milton Keynes: 54 miles from London and is served by great road and rail links. • Conveniently located on the M1 at junction 13, northbound and junction 14, southbound and the West Coast Main Line with easy access into London • Rail connections are maintained by Virgin and London Midland • Coach services to many cities can be taken from either the train station, town centre or the Coachway.

www.beds.ac.uk/ies

Conditions and Regulations This prospectus describes the courses and services offered by the University of Bedfordshire. While allr easonable care and diligence has been taken to ensure the accuracy of the information in this prospectus, the University of Bedfordshire does not warrant its accuracy and disclaims and liability, legal or otherwise, resulting in any injury, damage, direct or indirect loss, consequential or economic loss, or any other loss suffered as a result of the use or reliance upon information contained in this prospectus to the extent that such losses are foreseeable. - The University of Bedfordshire takes all reasonable steps to provide educational services in the manner set out in this prospectus. The University does not, however, guarantee the provision of such services and disclaims any liability, legal or otherwise, to the extent set out in

0800 328 5334

these conditions and regulations - The University reserves the right to withdraw, amend or restructure any courses or units listed from time to time without liability in accordance with the Universityâ&#x20AC;&#x2122;s published policies and regulations - The University draws the attention of all prospective students to the Universityâ&#x20AC;&#x2122;s published policies and regulations that form part of the contract between the student and the University. These policies and regulations are available to view at: http://www.beds.ac.uk/about-us/ouruniversity/academic-information We do not exclude or limit in any way our liability for: (a) death orpersonal injury caused by our negligence or the negligence of our employees, agents or subcontractors

cpd@beds.ac.uk

(b) fraud or fraudulent misrepresentation (c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 and by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession) (d) breach of the terms implied by section 13, 14 and 15 of the Scale of Goods Act 1979 and sections 3, 4 and 5 of the Supply of Goods and Services Act 1982 (description, satisfactory quality, fitness for purpose and samples) and (e) defective products under the Consumer Protection Act 1987 The University is currently reviewing entry requirements across its course portfolio. While published requirements are correct at the time of going to press, the University reserves the right to amend these requirements, subject to theoutcome of the current and subsequent reviews.

Putteridge Bury Campus Hitchin Road Luton Bedfordshire LU2 8LE CPD Centre Park Square Luton Bedfordshire LU1 3JU University Campus Milton Keynes Avebury Boulevard Milton Keynes Buckinghamshire MK9 3HS Bedford Campus Polhill Avenue Bedford MK41 9EA www.beds.ac.uk/ies +44 (0) 800 328 5334 cpd@beds.ac.uk

PRINCE2速 is a registered trade mark of AXELOS Limited. The APMG-International Change Management and Swirl Device is a trade mark of The APM Group Limited. APMG-Internationa| Change Management is a trade mark of The APM Group Limited. The APMG-International AgilePM and Swirl Device logo is a trade mark of The APM Group Limited

This current brochure provides information about short and professional courses delivered by the University of Bedfordshire. The course offerings are subject to change without notice. The final authority