Mullican documents

Adherence to CARB Certification Since its founding in 1985, Mullican Flooring has dedicated itself to creating the highest-quality hardwood flooring in the world. We take great pride in manufacturing superior products at a competitive price, while adhering to current regulatory and sustainability standards.

All of Mullican Flooring’s engineered and solid products are California Air Resources Board (CARB) compliant.

Q. What does CARB compliant mean?

A. The term “CARB compliant” indicates that the products meet the regulations implemented by the California Air Resources Board (CARB).

Q. Why are those regulations important?

A. California has the most stringent regulations in the United States, and it is anticipated that the federal government and/or other states will soon follow suit and implement similar legislation. The regulations place limits on the amount of formaldehyde that can be emitted from composite wood products. All companies that are manufacturing or selling composite wood products in the state of California must abide by the law.

Q. What is formaldehyde and why is it in hardwood flooring?

A. Formaldehyde exists naturally as part of the environment, produced in small amounts by living organisms. It is also a chemical often used in building materials, such as wood products, adhesives and coatings. Formaldehyde is also used to formulate household products, such as disinfectants, and as a preservative in laboratory environments.

Hardwood flooring manufacturers typically use formaldehyde as an adhesive in composite wood products because, when combined with other elements, it forms a strong bond.

Q. How do I know which hardwood flooring products meet the CARB regulations?

A. All of Mullican Flooring’s engineered and solid products are California Air Resources Board (CARB) Phase 2 compliant. CARB Phase 2 standards limit the emissions of formaldehyde at 0.05 parts per million for hardwood plywood. Our certificate can be found on our website. Each year, a third-party certifier verifies that the formaldehyde emission standards are being met in all of our products, whether produced domestically or abroad.

Q. What is the ULEF Certificate that appears on Mullican’s website?

A. The California Air Resources Board has also certified Mullican Flooring as a manufacturer of hardwood plywood that uses ultra-lowemitting formaldehyde (ULEF) resins. ULEF resins are formulated to ensure that the formaldehyde emissions from composite wood products are consistently below the established CARB Phase 2 emission standards.

www.mullicanflooring.com

SCS Global Services does hereby certify that an independent audit has been completed and conformity to the applicable standard(s) has been confirmed for:

Mullican Flooring, LP 655 Woodlyn Road, Johnson City, TN 37604, United States PO Box 279, Island Park Road, Ronceverte, WV 24970 PO Box 99, Blackwood Industrial Park Road, Norton, VA 24273 PO Box 342, 209 Vermont St., Holland, NY 14080

This certificate covers the production of solid hardwood flooring and the distribution of engineered flooring and logs using the transfer system.

The facility(s) are hereby Chain of Custody certified to sell products as:

FSC 100%, FSC Mix The assessment has been conducted by Scientific Certification Systems (SCS) in accordance with the rules of the Forest Stewardship CouncilÂŽ A.C. (FSC).

FSC Standard: FSC-STD-40-004 V2-1; FSC-STD-40-003 V1-0

Certificate Code: SCS-COC-002109 Trademark License Code: FSC-C003233 Valid from 15 January 2014 to 14 January 2019 This certificate itself does not constitute evidence that a particular product supplied by the certificate holder is FSC-certified [or FSC Controlled Wood]. Products offered, shipped or sold by the certificate holder can only be considered covered by the scope of this certificate when the required FSC claim is clearly stated on sales and delivery documents, and the validity of the certificate has been verified on http://info.fsc.org. A list of products that are included in the scope of this certificate may be found at http://info.fsc.org or will be provided by SCS on request. The certificate shall remain the property of SCS, and this certificate and all copies or reproductions of this certificate shall be returned to SCS immediately upon request.

Robert J. Hrubes, Ph.D., Executive Vice President SCS Global Services 2000 Powell Street, Ste. 600, Emeryville, CA 94608 USA

Printed: 23 Jan, 2014

SCS Global Services does hereby certify that an independent assessment has been conducted on behalf of:

Mullican Flooring, LLP 655 Woodlyn Road, Johnson City, TN, United States

For the following product(s):

Engineered Hardwood: .38” Engineered Filled Hardwood, .38” Engineered Sculpted Hardwood, .38” WW-WB Locking Engineered Hardwood, .50” Engineered Filled Hardwood, .50” WW-WB Engineered Hardwood This product meets all of the necessary qualifications to be certified for the following claim:

FloorScore

®

Indoor Air Quality Certified to SCS-EC10.3-2014 v3.0 Conforms to the CDPH/EHLB Standard Method v1.1-2010 (effective January 1, 2012) for the school classroom and private office parameters when modeled as Flooring.

3

Measured Concentration of Total Volatile Organic Compounds (TVOC): Less than/equal to 0.5 mg/m (in compliance with CDPH/EHLB Standard Method v1.1-2010)

Registration # SCS-FS-03854 Valid from: February 5, 2016 to February 28, 2017 SCS Global Services is currently the only certification body approved by the Resilient Floor Covering Institute (RFCI) to provide FloorScore® product certification; certified products are only listed on the SCS Green Products Guide, http://www.scsglobalservices.com/certified-green-products-guide.

Robert J. Hrubes, Ph.D., Executive Vice President SCS Global Services 2000 Powell Street, Ste. 600, Emeryville, CA 94608 USA

SCS Global Services does hereby certify that an independent assessment has been conducted on behalf of:

Mullican Flooring, LLP 655 Woodlyn Road, Johnson City, TN, United States

For the following product(s):

Solid Hardwood: .75” Solid Exotic Hardwood, .75” Solid Hardwood, .75” Solid Sculpted Hardwood, .75” WW-WB Solid Hardwood This product meets all of the necessary qualifications to be certified for the following claim:

FloorScore

®

Indoor Air Quality Certified to SCS-EC10.3-2014 v3.0 Conforms to the CDPH/EHLB Standard Method v1.1-2010 (effective January 1, 2012) for the school classroom and private office parameters when modeled as Flooring.

3

Measured Concentration of Total Volatile Organic Compounds (TVOC): Less than/equal to 0.5 mg/m (in compliance with CDPH/EHLB Standard Method v1.1-2010)

Registration # SCS-FS-03859 Valid from: February 5, 2016 to February 28, 2017 SCS Global Services is currently the only certification body approved by the Resilient Floor Covering Institute (RFCI) to provide FloorScore® product certification; certified products are only listed on the SCS Green Products Guide, http://www.scsglobalservices.com/certified-green-products-guide.

Robert J. Hrubes, Ph.D., Executive Vice President SCS Global Services 2000 Powell Street, Ste. 600, Emeryville, CA 94608 USA

SCS Global Servicesdoes hereby certify that an independent assessment has been conducted on behalf of:

Mullican Flooring, LP 655 Woodlyn Road, Johnson City, TN 37604, United States PO Box 279, Island Park Road, Ronceverte, WV 24970 PO Box 99, Blackwood Industrial Park Road, Norton, VA 24273 PO Box 342, 209 Vermont St., Holland, NY 14080 129 Roweland Road, Johnson City, TN 37604

This certificate covers the production and distribution of solid and engineered wood flooring.

The facility(s) and product(s) listed above have been certified as

Compliant with Tier 2 of the Responsible Procurement This certificate cannot be presented as evidence that certified wood products have been supplied. In all cases, Program (RPP) such evidence must be conveyed on the corresponding sales documentation.

Certified against RPP Standard V5-1

SCS Certification Registration Number: SCS-RPP-0002 Valid from: 27 January 2017

Expiry date: 26 January 2020

A list or description of the products or services that are included in the scope of this certificate may be obtained from SCS on request, and/or is available at www.scscertified.com. This certificate shall remain the property of SCS, and this certificate and all copies or reproductions of this certificate shall be returned to SCS immediately upon request.

Robert J. Hrubes, Ph.D., Executive Vice President SCS Global Services 2000 Powell Street, Ste. 600, Emeryville, CA 94608 USA

Printed: 27 Jan, 2017

differences between color of samples and the color of installed floors, color variations from board to board, or minor width variation. Due to the nature of wide width plank (3” and wider), some minor width variation is to be expected and is not considered a defect.

EXCLUSIONS AND LIMITATIONS These warranties do not cover damage, indentations, scratches, or stains arising from negligence, accidents, abuse, fire or excessive heat, abnormal wear, construction, spike heels, grit, sand or other abrasives, dents, insect infestation after the product has left our factory, or domestic animals.

These warranties do not cover damage caused by use of the flooring for purposes other than those for which it was designed; damage caused by disasters such as fire, flood, wind, and lightning; damage during shipment; or any other abuse or misuse by the purchaser.

It is critical that all installations are done in compliance with the procedures outlined in the Mullican Flooring installation instructions, which can be found in each carton of flooring and/or online at www.mullicanflooring.com. No damage or defects caused by improper installation or failure to provide a suitable installation environment are covered by this warranty. Failure to install your flooring in accordance with the instructions will void all warranties.

The sole obligation and liability of Mullican Flooring under our limited warranties is to repair, replace, or refinish the floor, at Mullican’s option. Only Mullican floors that were professionally installed will be eligible for labor cost reimbursement. If you installed the floor yourself, we will cover the cost of replacement materials only. (Any and all labor costs must be pre-approved by Mullican Flooring.)

These warranties exclude and will not pay consequential or incidental damages associated with any warranty claim. Mullican Flooring will not pay costs associated with relocation during the repair process such as hotel, meals, or moving and storage of furniture. This limitation does not apply to claims for personal injury. Some states do not allow limits on warranties, or on remedies for breach in certain transactions. In such states, the limits in this paragraph may not apply to you.

No warranty coverage is provided for flooring that contains obvious defects of any kind that were installed nonetheless. If, before installation, you discover any flooring that has obvious defects, please immediately contact the dealer from whom the flooring was purchased and replacement flooring will be provided at no cost.

Only Mullican Flooring approved cleaning products are appropriate for use on Mullican Flooring products. Use of non-Mullican Flooring approved cleaning and maintenance products, including oil soap or ammonia based products, will void all warranties. For a current list of approved products, please call your local dealer, wood distributor, or go online to www.mullicanflooring.com.

The limited warranties do not cover color changes to any flooring which results from exposure to UV light. Normal exposure to sunlight will cause changes in the shading of any wood floor, and this is not considered a defect. Certain species including, but not limited to, American Cherry, Walnut, Brazilian Cherry, and Tigerwood are especially susceptible to color change. Please contact your Mullican retailer for more information. Area rugs should be moved occasionally, as they block sunlight and may give the appearance of discoloration under the rug.

After your floor is installed, it is critical to maintain the temperature and humidity of the home within the ranges set forth in the applicable installation instructions for the product. Failure to follow these guidelines, especially with regard to humidity range, can result in a performance failure or damage to your floor. In addition, it is important to maintain your floor in accordance with the Mullican maintenance instructions which can be found in the Mullican maintenance flyer and/or online at www.mullicanflooring.com.

These warranties do not cover damage or unsatisfactory performance caused by excessive moisture including, but not limited to, improper humidity inside the home, excessive ground moisture that migrates into the home for any reason, excessive sub-floor moisture, water leaks caused by broken pipes or appliances, improper cleaning methods such as wet mopping or automated cleaning machines, weather conditions or natural disasters such as flooding or excessive rainfall.

Since wood is a natural product, it will tend to expand and contract as moisture and humidity levels inside the home may change. Accordingly, normal expansion and contraction which results in minor separations between flooring boards are not covered by these warranties.

Any Mullican Flooring product which is designated as “cabin grade”, “tavern grade”, “second”, or “as is” is not covered by the above warranties.

THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF, OR AS OTHERWISE SET FORTH HEREIN. NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE ARE MADE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL MULLICAN FLOORING BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE PURCHASE, USE, OR INABILITY TO USE THIS PRODUCT, FOR ANY

SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. YOUR RIGHTS AND THE LIMITATIONS DESCRIBED ABOVE VARY FROM STATE TO STATE. THUS, IT IS IMPORTANT TO RETAIN THIS WARRANTY INFORMATION. NO INSTALLER, RETAILER, DISTRIBUTOR, AGENT, OR EMPLOYEE OF MULLICAN FLOORING HAS THE AUTHORITY TO INCREASE OR ALTER THE OBLIGATIONS OR LIMITATIONS OF THIS WARRANTY. HANDLING OF CLAIMS UNDER THIS WARRANTY Claims must be filed within the coverage period, and information verifying the date of purchase may be required. Mullican reserves the right to have a designated Mullican representative inspect the floors and remove samples for technical analysis.

If you need to file a claim under this warranty, first contact your Mullican Flooring retailer. If for some reason, your retailer is unable to satisfy your claim, you may contact us at: Mullican Flooring, Claims Department, P.O. Box 3549, Johnson City, Tennessee 37602.

Any and all disputes arising out of the purchase of Mullican Flooring products or this warranty shall be subject to mandatory and binding arbitration in Johnson City, Tennessee, pursuant to the rules of the American Arbitration Association. Any trials by jury are expressly waived.

Product Features Product

Pad & Recoat

Sand & Refinish*

Solid

Yes

Yes

Engineered

Yes

Yes (Except 5/16� and 3/8")

Install over Radiant Heat No Yes (Oak ONLY)

Where to Install On Grade, Above Grade On Grade, Above Grade, Below Grade

*If your floor is sanded down to the bare wood and a new finish is applied, all finish warranties must be assumed by the finish manufacturer.

Helpful Hints Avoid excessive amounts of water on your wood floor. Wipe up spills or spots with a damp cloth immediately.

Spike or stiletto heels can cause damage to your hardwood floor, especially if they are in disrepair.

Mullican Flooring does not cover damage caused by spike or stiletto heels.

Use barrel-type caster wheels on furniture or wide, flat glides for protection of your hardwood floor. Use felt protectors under furniture feet to reduce scratching and indentation. When moving heavy furniture or appliances place a sheet of masonite or plywood under the piece being moved to distribute the weight and prevent scratching and denting.

Put door mats at the entrances of exterior doors to reduce the dirt and grit from tracking into the house and scratching your hardwood floor. Area rugs at pivot points such as in front of a sink help to reduce wear. The rugs should have a mesh or grid pattern to allow the floor to breathe. Rugs should be moved occasionally since they block the sunlight and may give the appearance of discoloration under the rug.