UNSW Business Society 2023 Careers Guide

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C A R E E R S

G U I D E

CON TENTS ADDRESSES CAREER PATHWAYS GUIDES 03 Editor’s Note 04 Presidents’ Address 05 Dean’s Address 08 Career Accelerator 10 Job Search 12 Networking 13 Attire and Appearance 14 Resume 16 Cover Letter 18 Psychometric Testing 20 Assessment Centre 22 Interviews 25 BCOM Courses 28 Accounting 30 Actuarial 32 Business Analytics INDUSTRY INTERVIEWS 34 Economics 38 Finance 40 Financial Technology 42 Human Resources 44 Information Systems 48 International Business 50 Marketing 52 Startups 54 Taxation 58 Westpac 59 PIMCO 60 Flow Traders 63 JP Morgan 64 Citi 66 SW 68 Suncorp

EDITORS’ NOTE

Welcome to the UNSW Business School Careers Guide! This comprehensive guide has been created by the Careers and Publications Team to educate students on the various courses, majors, and career pathways available at the UNSW Business School.

Whether you're just starting your university journey or preparing for one of your last terms, we understand that the transition into the workplace can be a daunting experience. That's why we've created this guide - to provide you with the information and guidance you need to make informed decisions about your future and set yourself up for success.

In this guide, you will find:

1) An overview of the different majors offered by the UNSW Business School

2) Information on the various career paths available to graduates of the UNSW Business School

3) Tips and advice on how to prepare for your future career, including resume writing, interview skills, and networking

The UNSW Business School provides a unique opportunity for graduates to explore a wide range of career paths. While this guide provides a glimpse into the many possibilities available to you, it is not exhaustive and serves only as an introduction to the diverse options at your fingertips.

For those just starting their university journey, we encourage you to enjoy your time on campus and take advantage of any opportunities that come your way. However, at the same time, don't forget to focus on your professional development and personal career aspirations and we hope that this guide will help alleviate some of your stresses or uncertainties.

We wish you all the best in your future endeavours and can't wait to hear about your successes.

Best regards,

UNSW Business Society 2023
UNSW Business Society
Yang Chen, Callum Li Careers Directors
2023
Reeva

PRESIDENTS’ ADDRESS

The UNSW Business Society extends a warm welcome to all students as we embark on a new year. Our dedicated team of Careers, Sponsorship, and Publication Directors has meticulously prepared this Careers Guide to provide you with a comprehensive suite of opportunities from our esteemed corporate sponsors, as well as strategies and insights to help you succeed in an ever-changing business landscape.

Success is a multifaceted concept, and we recognise that it holds a unique definition for every individual. While some may measure success through recognition and accolades in their field, others may find it in personal growth and fulfillment. The journey towards career success may be challenging, but the reward of reaching one's goals makes it all the more fulfilling.

As the 2023 Presidents of the UNSW Business Society, we encourage you to take advantage of the various opportunities we have to offer. From academic development events to professional networking sessions, and social gatherings. Our aim is to provide you with a holistic university experience that will enhance your knowledge and connections. Let us work together to create a memorable and fulfilling chapter in your career journey.

The Careers Guide is a testament to our commitment to enriching the technical, social, and professional skills of Business Students. We encourage you to take advantage of the valuable insights from our diverse range of business sponsors and explore new opportunities for professional growth.

In 2023, we challenge you to step out of your comfort zone and embrace new experiences and opportunities for learning and growth. Embracing new challenges opens the door to new experiences, learning opportunities and growth. Although change may be intimidating, the rewards are truly limitless.

Join us in driving change and making new beginnings in 2023. We look forward to witnessing your success and the impact you will make in the next chapter of your journey. UNSW Business Society 2023

Bao Qi Deng, Vinamra Gulati

DEAN’S ADDRESS

Today’s graduates are embarking on exciting careers in a changing world full of opportunity. When you graduate, I want you to have the knowledge, skills, mindset and confidence to continue learning and adapting as your career develops. To see and create opportunities, as well as adapt to the changing environment and meet the challenges that you’ll face.

Today, you can embark on the next stage of your career with the UNSW Business Society, the largest society at UNSW and an official 2022 Affiliated Partner Society of the UNSW Business School. This Careers Guide was created by students, for students, as a valuable go-to guide to assist you in your career decisions – whether you’re looking to upskill, network more effectively or find the ideal internship.

UNSW Business School, one of the leading business schools in the Asia-Pacific, places a strong emphasis on creating a career-focused learning experience for our students. This means you’ll have opportunities such as mentoring and overseas work placements, in addition to developing the problem solving, technical and collaborative skills required in today’s ever changing and connected workplace.

As well as this guide, you have the support of many other UNSW Business School resources and initiatives, including Career Accelerator. Maximise your potential by engaging with Career Accelerator’s newsletters and MS Teams Channel, which will keep your finger on the pulse of each Term’s opportunities from internships to industry events.

And of course, get involved with more of our UNSW Business School affiliated clubs and societies -there’s something for everyone! This year, we have 26 societies within our learning community – all of which offer career experiences, upskilling workshops and opportunities to tap into their extensive Alumni networks and great contacts for you as you embark on your own career.

We are very proud of the Business School’s 100,000+ alumni who have achieved great success in their diverse career paths – as entrepreneurs, business and community leaders or academics. One thing they have in common is their desire and ability to make a difference. This guide is designed to make a difference to your learning journey so you can make a difference in your career. Now is the time to explore your career potential and launch your path to success.

GUI DES

This section provides in-depth information on various career paths available to UNSW Business School graduates. It includes professional tips for interviews, interview outlines and detailed descriptions of required skills and responsibilities for applicants. We hope this makes you more confident and prepared for your next interview!

CAREER ACCELERATOR

Career Accelerator is a suite of experiences open exclusively to all UNSW Business School students. Career Accelerator covers four main areas: Internships, Networking, Mentoring and Global opportunities.

The Career Accelerator team works entirely for the UNSW Business School student body, providing our students with a diverse range of career-related opportunities to ensure you’re not only career-ready, but the best graduates in the market.

From networking events, to local and global internships, career mentoring and online business experiences, kicking off your first year with Career Accelerator will be the best thing you do for your future career.

Unlock your access to all that’s on offer by completing your Career Accelerator: Essentials modules. Keep track of what’s on offer on our website, through our Career Accelerator Student Newsletter and on our BCommunity sub-channel.

Choose extraordinary.

We champion the bold to achieve the extraordinary, and we want you to join us.

As an Associate Consultant, you’ll make an impact from day one, continually building new skills and solving challenging problems. The training and support you’ll receive will be second to none, and you’ll embark on a global career path that will help you maximise your potential in any industry.

We’re looking for talented individuals who like to work within a culturally diverse, intellectually stimulating, fast-paced and highly collaborative environment. If that describes you, reach out and connect with us.

We look forward to meeting you.

bit.ly/applybain2023

Searching for a job can be a daunting, but also exciting task. To narrow your search, start by assessing what you’re looking for and why you want to do that type of work.

J O B

There are several factors to consider - what size and type of company is appealing? What kind of culture, workload and environment do you most excel in? It’s perfectly fine if you don’t have all the answers, some recruiters look favourably on applicants with an open mind for their career, but understanding what your motivations and interests are and being able to articulate them can be very useful.

E A R C H

Alternatively, if you’ve figured out exactly what you want and why, you’ll have the advantage of being able to articulate why you want a particular position within a company and by extension are better able to convince recruiters that you are the prime candidate.

There are many places you can search for jobs, both online and offline. Some options include:

Networking: Networking can be a powerful tool for finding job opportunities. You can attend job fairs, join professional groups and organisations, and reach out to people in your network to see if they know of any job openings.

Company Websites: Many firms have a careers page on their website where they list job openings. You can check the websites of companies that you are interested in working for to see if they have any open positions.

Online Job Boards: Website like Indeed, Monster, and LinkedIn have a large database of job listings from various industries. You can search for jobs based on location, job title, and other criteria.

Professional Associations: Many associations have job boards or career resources for their members. You can always check the website of a professional association in your field to see if they have any job listings.

Recruitment Agencies: These such agencies can help you find job openings in your field of expertise. They often work with companies to fill temporary or permanent positions.

S

So what type of solver are you? Take our quiz to find out!

ATTIRE ANDAPPEARANCE

First impressions are important. When you step into a room - whether its for an interview, event, or job - your attire and appearance is the easiest way to express your attitude and professionalism to others. Dressing appropriately and presenting yourself in a sharp and professional manner will ensure that you leave a positive impression.

Business Formal

Business formal is the standard dress code expected at corporate firms and professional networking events. For men, this consists of a tailored suit in solid, neutral colours paired with a plain button-up collared shirt. For women, this consists of a button-up or blouse with a complementary skirt/ pencil skirt or suit pants in solid, neutral colours.

Business Casual

Business casual is a more relaxed version of business formal and is usually worn to informal corporate events. This attire is more lenient in terms of allowing you to assemble an outfit that illustrates your personality. For example, khaki pants or slacks with a blouse or polo.

BODY LANGUAGE

Body language is crucial in communicating subtly that you are focused and interested. Positive body language demonstrates confidence and shows that you are approachable and attentive.

Eye Contact

Maintaining a good level of eye contact while conversing with others is a good way to show engagement and focus. Avoid looking away or constantly breaking eye contact during conversations as this suggests disinterest or insecurity.

Posture and Movement

Posture and movement are important factors that demonstrate confidence and positivity. A sturdy and poised posture, as well as expressive and open movements or gestures during conversations shows that you are self-assured and assertive.

Facial Expressions

Our faces are extremely expressive and are able to convey emotions and intentions without saying a word. Keep your facial expressions light and cheerful to show your engagement and positive personality.

13 GUIDES

RESUME

Format

A typical way to structure your resume is as follows:

1. Contact Information

▪ Name

▪ Phone Number

▪ Email address

▪ Linkedin Profile

2. Education

▪ University and course and WAM

▪ High School attended

3. Professional Experience

▪ Work experience

4. Extracurriculars

▪ Volunteering

▪ Leadership

▪ Societies

5. Skills or Hobbies

General Tips

Ensure that you focus on quality over quantity. Typically, resumes should be one page as recruiters may not have time to read beyond that, hence the information included should be well-thought out and impactful.

Use online resources such as UNSW’s resume checker to ensure your formatting is up to par.

Use a professional font such as Times New Roman and ensure that the information is presented clearly and easy to read.

Content

Relevance

Research the role that you are applying for and the expectations and skills required. Ensure that key words of the role description are included in your skills and experience. Tailor your work experience to fit the role that you are applying for.

Achievements

Frame your achievements so that your professional experiences have been quantified, showing the impact you have made. Utilise high modality verbs at the beginning of your bullet points.

Proofreading

Ensure that there are no grammatical mistakes in your resume. Have a friend review your resume to ensure that it is clear and the message is delivered.

Things to Avoid

▪ Inappropriate or unprofessional email address

▪ Excessively long or short resumes

▪ Lack of quantifiable results

14 GUIDES
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COVER LETTERS

Make sure that your cover letter includes the following:

1

Use a professional tone

Your cover letter should be written in a professional and formal tone. Avoid using slang or overly casual language.

Tailor it to the job

2

Make sure to tailor your cover letter to the specific job you are applying for. Mention skills and experiences that are relevant to the position.

3

Use a clear structure

Use headings and bullet points to make your cover letter easy to read. Start with an introduction that explains why you are writing, followed by body paragraphs that highlight your relevant skills and experiences, and end with a conclusion that summarises your qualifications and expresses your enthusiasm for the position.

Proofread

4

Address it to the right person

Make sure to proofread your cover letter for spelling and grammar errors. A cover letter with errors can create a negative impression. 5

Find out the name of the person who will be reviewing your application and address your cover letter to them. If you can't find a name, use a generic greeting such as "Dear Hiring Manager."

6

Include a call to action

End your cover letter with a call to action, such as requesting an interview or asking for the opportunity to discuss the position further.

A cover letter is a document that you include with your job application to provide additional information about your skills and experience to the employer. The main purpose of a cover letter is to introduce yourself and explain why you are the best candidate for the position. It should be brief, no longer than one page, and should highlight your most relevant qualifications and experiences. The cover letter should be tailored to the specific job you are applying for and should be addressed to the person who will be reviewing your application. A strong cover letter can help you stand out from other candidates and increase your chances of getting an interview. 2

Dear [Employer],

I am writing to apply for the [Position] at [Company]. I am confident that my skills and experience make me a strong fit for this role.

As a [Previous Job Title] at [Previous Company], I gained valuable experience in [Skill or Responsibility]. I also completed several projects that required me to [Other Skill or Responsibility]. I believe these experiences have prepared me to excel in this position at [Company].

In addition to my work experience, I have a degree in [Degree] from [University], where I gained a strong foundation in [Relevant Coursework].

I am excited about the opportunity to bring my skills and experience to [Company] and contribute to the team's success. Thank you for considering my application. I look forward to the opportunity to speak with you further about my qualifications.

Sincerely, [Your Name]

Header

Include your contact information and the date.

Introduction

Introduce yourself and explain why you are writing the cover letter. This is also a good place to mention any mutual connections or referral sources.

Body

This is the main part of the cover letter, where you highlight your relevant skills and experience. Use specific examples to illustrate how your qualifications match the requirements of the job.

Closing

Thank the employer for considering your application, and provide any additional contact information or follow-up details.

Signature

If you are sending a hard copy, physically sign the letter. If you are sending an electronic copy, you can type your name instead.

COVER LETTER EXAMPLE
17 GUIDES

PSYCHOMETRIC TESTING

Now more than ever, recruiters recognise the importance of hiring cohesive teams that thrive in fields of collaboration and innovation, subsequently paying close attention to personalities and working styles. As a means of acquiring valuable insight into a potential candidate’s tendencies and capabilities, employers often implement psychometric tests through third-party platforms, assessing their suitability for a particular position across two key areas: personality and aptitude.

Personality

Personality tests commonly ask for and examine a candidate’s responses to a series of situational-based or hypothetical questions.

Review the Instructions Carefully

Ensure you take the time to read all the information presented to you such that you understand exactly what you are expected to do. Since personality tests come in several forms, actively recognise when questions are purely multiple choice or when they require you to select a rating on a scale to indicate the level to which you agree or disagree with a statement.

Accuracy & Consistency

Of all things, the most important is sustaining accuracy and consistency throughout the test - that is, remaining accurate and consistent to YOUR individual character, morals, and beliefs. These tests will frequently ask the same or similar questions in slightly different ways to ensure you are answering consistently rather than trying to game the test. Whilst this may often be tempting, avoid choosing what you assume to be the ‘right’ answer or the one which you think the employer is looking for. By answering honestly, you will effectively maintain a consistent personality profile and convey to recruiters that you are authentic in your responses.

Take Your Time

Although some tests may stipulate time limits, you will undoubtedly have more time than necessary to answer each question so ensure you use it! Simply take your time to think deeply about what the question is asking from you and which corresponding answer naturally resonates with you the most.

Aptitude

Aptitude tests commonly assess a candidate’s logical and numerical reasoning, inquiring into their methods of problem-solving and how they ultimately reach their conclusions.

Review the Instructions Carefully

As with personality tests, ensure you read the instructions provided carefully to understand what form the test will undertake as these will undeniably vary from company to company. Aptitude tests often involve a series of minigames and if appropriate, may require additional equipment such as a calculator.

Practice, Practice, Practice!

There are several online websites that provide access to example aptitude tests, often separated into categories such as abstract reasoning, numerical ability and cognitive ability, allowing you to focus on one type of test at a time and to devote more practice into specific areas of weakness.

Manage Your Time

In contrast to personality tests, the time restrictions are more heavily felt within aptitude tests as questions or ‘games’ could require you to complete as many tasks as you can within a certain time frame. Whilst many companies design their tests without the expectation that candidates will finish, it is still recommended to manage your time appropriately by evenly splitting the time across the number of questions. If stuck, you can always return to a given question so don’t worry!

19 GUIDES

ASSESSMENT CENTRE

Following a candidate’s successful completion of a company’s psychometric testing comes an opportunity for recruiters to assess their collaborative ability - the assessment centre (A/C). These can be conducted either online or in-person and primarily serve to gauge specific interpersonal skills of a candidate, beyond those observed in the psychometric tests answered previously.

How do Assessment Centres work?

Candidates will be placed in groups of between 4-8 individuals before a panel of recruiters and are tasked with a mock case study either beforehand or an unseen on the day of the assessment.

When given a case study to prepare for before the A/C, it is highly recommended and beneficial to conduct extra research on the assigned topic. Companies will often provide the necessary additional readings and resources they expect outstanding candidates to study - though it never hurts to explore further than this! While it is never compulsory to do extra research, you may be placing yourself at a disadvantage relative to other candidates by not doing so. However if the case is unseen until the day of the A/C, then no additional research will ever be required as recruiters will be examining your ability to impromptu analyse and make reactionary decisions

Once presented with a case, you and your group will then be allocated a certain timeframe to discuss and ideate a potential business solution or recommendation before presenting it back to the recruiters who have been observing your teamwork skills throughout . Just beware, the recruiters may often chip in with a piece of advice, an observation or more commonly, introduce a spontaneous element within the case that will inevitably affect your outcome - don’t worry, these curveballs are designed to throw you off so maintain a level head and calmly talk it through with the members of your group to adapt appropriately!

It is crucial that candidates openly demonstrate their communication, leadership, teamwork, problem-solving, time management, and conflict management skills during the A/C.

Tips to ace your next Assessment Centre!

Contrary to popular belief, you want to avoid being a dominant personality as talking over others will not allow them to contribute their ideas and opinions. Instead, take the initiative to facilitate discussion amongst your group rather than controlling it and actively include others by asking for their perspectives. Listen to, recognise, and validate the contributions of your team, building upon them where applicable. Conversely, this does not mean that you should never share your own ideas or to wait until you have been asked to contribute, rather, you should ensure you remain proactive in the conversation and voice your ideas whenever appropriate.

To showcase that you thrive in a team setting, there are multiple roles you can adopt . For example, you can take on the role of a timekeeper within the group by suggesting a time allocation to each part of the assessment and consistently reminding the group of time limits. Ensure the group explores the problem holistically instead of wasting all their time on just one topic of discussion. In doing so, you display effective time-management, communication, and leadership skills as you can reasonably streamline your group towards an evenly detailed solution.

If conflict arises, become a mediator . Calmly yet assertively acknowledge any opposing perspectives and actively strive towards a middle-ground solution that satisfies all parties involved. Remember that being open and able to compromise demonstrates an ability to adapt and a lack of stubbornness that is often looked positively upon by recruiters!

Generally, in situations where the A/C is being held online, take the initiative to be the first to talk to your team and share a document or presentation that others can build upon at the same time. Also be cautious of assigning people roles as this may unintentionally come off as domineering. Instead, play to the strengths of the group and ask others which roles/questions they feel most comfortable doing.

Ultimately, to thrive within an A/C, there is one tip that covers all: ALWAYS TAKE INITIATIVE. Whether that be by following the aforementioned tips or in various other forms, remember that success is most commonly found by those who actively seek it!

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GUIDES

INTERVIEWS

Throughout your professional journey, you are most likely to encounter four basic types of interviews – phone, video, group and individual. Regardless of the interview format, polishing both your answers and your non-verbal communication are crucial in ensuring you make a good impression and create a competitive advantage over other candidates.

BEFORE THE INTERVIEW Research the Company

Research the company to better understand what they do, what their needs might be and basic information you might be expected to know to get your foot in the door. This will prepare you to address any motivational and company fit-related questions. It is also recommended you understand what major projects or initiatives the company is currently engaged in.

Practise Common Interview Questions

Practise answers to common questions such as “Tell me about yourself,” or “Why do you think you are a good fit for this position,” as these are likely to come up. The internet is also a great source for questions that are more specific to your role and industry.

Familiarise Yourself with the Job Description

Review the job description thoroughly to gain insight into what skills they are looking for in an employee.

DAY OF THE INTERVIEW Verbal Communication

Oftentimes, your interviewer will ask behavioral questions where you will be expected to demonstrate your competencies, skills, and abilities by providing specific examples from your past experiences – whether it be from work, universities or extracurriculars. Behavioral questions are those which prompt you to recount an anecdote and describe the key lessons you learned from the experience. The STAR technique is recommended as it allows you to articulate and deliver your answers in detail.

Non-Verbal Communication

Non-verbal communication including attire, body language, posture and facial expression are crucial during your job interview. Ensure you dress professionally for the occasion by wearing clean, modest, well-fitting clothes and minimal accessories. During the interview, make eye contact with the interviewer to show interest and smile and nod where appropriate to demonstrate your engagement. Also ensure you maintain good posture by sitting up straight, keeping your head up and drawing your shoulders back to communicate confidence and competence; this should also be reflected in your tone of voice.

The STAR method

Situation

Describe the event or situation you were in.

Task

Explain the task you had to complete.

Action

Describe the specific actions you took to complete the task.

Result

Report the final outcome of your efforts.

AFTER THE INTERVIEW Self-Evaluation

Note down your performance by including things that you thought went well and things that did not go so well as this is key to improving your next interview. The goal is to identify issues and why they occurred. Also note down the questions that were asked as these will likely appear in the future.

Send Supporting Documents

Some interviewers and industries may ask for supporting documents. If this is required, send those post-interview. This could be a written assessment, portfolio or consent forms to run various checks as part of the pre-screening process. Ensuring these are delivered in a timely fashion should be a top priority.

Follow Up

After a job interview, it is good practice to send a follow up email to thank them for their time, check in and stay in touch. Oftentimes, companies will also have a formal yet lengthy process to deliver interview outcomes so by personally following up after an interview, this opens a line of communication for you to ask for feedback once the outcome is known.

23
GUIDES

All Minds Wanted.

For us, finance is much more than spreadsheets and statistics. Across our businesses and around the world, we’re looking for students from all majors to join our diverse and inclusive teams and play an important role in our global economy.

With more than 100 years of history in Australia and New Zealand, we are committed to creating new and unexpected solutions for our clients while leaving a positive impact on our communities. Here, you’ll have opportunities to innovate and learn through our strong commitment to technology to deliver smarter products and services to our clients. Discover your potential and join our team today at J.P. Morgan.

©2019 JPMorgan Chase & Co. All rights reserved. J.P. Morgan is an equal opportunities employer.

BCOM COURSES

The Bachelor of Commerce Integrated First Year Courses were newly introduced and implemented in 2021. Changes were made by the UNSW Business School to the Bachelor of Commerce curriculum such that courses were developed with an interdisciplinary and collaborative approach in mind, with the content naturally and genuinely integrated within each course. Students are introduced to a myriad of knowledge, skills and information that will allow them to succeed in their various professional careers.

BUSINESS MANAGEMENT

COMM1140 - Financial Management

COMM1170 - Organisational Resources

COMM1180 - Creating Shared Value

BUSINESS ECOSYSTEM

COMM1100 - Business Decision Making

COMM1150 - Global Business Environments

BUSINESS SKILLS AND CAPABILITIES

COMM1110 - Evidence-based Decision Making

COMM1120 - Innovation and Collaboration in Business

The Integrated First Year curriculum consists of 8 new courses (a total of 48UOC) and a non-credit bearing myBCom Blueprint primer, which collectively introduces students to transferable business skills and resources to support ongoing career development and professional learning. By the end of their first year, students are expected to have acquired the first-year standard of the BCom Program Learning Outcomes. Such outcomes are structured around four pillars: business foundations, professional skills, major studies, and electives. The business foundations courses provide students with a broad understanding of business and economics, including topics such as accounting, finance, marketing, and management. The professional skills courses focus on developing practical skills such as communication, teamwork, and problem-solving. Major studies courses allow students to specialise in a particular area of business, such as finance, marketing, or accounting. Elective courses allow students to explore additional areas of interest or to tailor their degree to their career goals.

25 GUIDES

CAREER PATHWAYS

Navigating the long list of majors offered by the UNSW Business School may be confusing and tiring. This section aims to alleviate those problems through providing an overview of the different majors offered by the UNSW Business School, including information on course requirements, career opportunities, and industry trends.

What is Accounting?

Accounting is the process of recording, classifying, and summarising financial transactions to provide information that is useful in making business decisions. It involves the preparation of financial statements, such as income statements, balance sheets, and statements of cash flows, which provide information about the financial performance and position of an organisation.

Professional Accreditation

To become an associate for Chartered Accountants ANZ, it requires business school students to hold an accredited bachelor or master degree majoring in accounting. Accounting courses must be undertaken in university to allow students to sit the CA qualification. Additional requirements of employment and three years mentored practical experience are also assessed. This section requires you to work in an accounting role with a recognised training.

ACCOUNTING

ACCOUNTING

Career Pathways Financial Accountants

Financial accounting focuses on the preparation of financial statements that are intended for external users, such as investors, creditors, and regulators. Financial accountants are professionals who specialise in preparing and analysing financial statements for organisations. They are responsible for recording, classifying, and summarising financial transactions in accordance with generally accepted accounting principles (GAAP) or international financial reporting standards (IFRS). This involves maintaining the organisation's financial records, reconciling bank statements, and preparing financial statements such as income statements, balance sheets, and statements of cash flows.

Management Accounting

Management accounting is a field of accounting that focuses on providing information to managers and executives within an organisation to help them make decisions about the organisation's operations. This involves analysing and interpreting financial data, and developing plans and strategies to improve the organisation's financial performance and position.

Unlike financial accounting, which focuses on the preparation of financial statements for external users, such as investors and creditors, managerial accounting provides information to internal users, such as department heads and top executives. This information can be used to make decisions about pricing, production, and budgeting, and to evaluate the performance of different departments and business units.

Auditors

Auditing involves the independent examination of an organisation's financial statements and internal controls to ensure that they are accurate and comply with relevant laws and regulations. Their goal is to provide assurance that the organisation's financial statements are accurate and comply with relevant laws and regulations. This involves reviewing and testing the organisation's financial records, processes, and controls, and assessing the risks of material misstatement.

ACTUARIAL

What is Actuary?

An actuary is a professional who uses mathematical and statistical techniques to analyze and manage risks in the insurance and finance industries. They are responsible for analysing data on mortality, accident, and other types of risks, and using this information to develop price insurance policies, pension plans, and other financial products.

Career Pathways

Actuarial Analyst

Actuaries are responsible for supporting the development and pricing of insurance policies, pension plans, and other financial products. This can involve collecting and analysing data on mortality, accident, and other types of risks, and using this information to develop actuarial models and reports.

Pricing Analyst

A pricing analyst is a professional who uses market research, data analysis, and other techniques to determine the optimal price for a product or service. They are responsible for collecting and analysing data on market conditions, competitors, and customer behaviour, and using this information to develop pricing strategies that support the organisation's business goals and objectives. This can involve setting prices for individual products or services, as well as developing pricing models and frameworks for use across the organisation.

Trader

A trader is a professional who buys and sells financial assets, such as stocks, bonds, and derivatives, on behalf of an organisation or an individual. They are responsible for making decisions about what assets to buy and sell, and when to buy and sell them, in order to maximise returns and minimise risks. This involves conducting research, analysing market trends, and using trading software and other tools to execute transactions.

Wealth and Management

Wealth and asset management is the professional practice of providing financial advice and services to individuals and organisations with the goal of maximising their wealth and financial well-being. This can involve managing and investing their money, as well as providing financial planning and advice on a wide range of topics, such as retirement planning, estate planning, and tax planning.

31 CAREER PATHWAYS

BUSINESS ANALYTICS ANALYTICS

What is Business Analytics?

Business analytics is the use of data, statistical analysis, and other tools to understand and improve business performance. It involves collecting and analysing data from a variety of sources, such as market research, financial transactions, and customer behaviour, to identify trends, patterns, and relationships. This information can be used to make data-driven decisions and develop strategies that can help organisations to achieve their goals.

Career Pathways

Data Architects

Data architects are professionals who are responsible for designing, implementing, and maintaining the overall structure of an organisation's data and information systems. They are responsible for understanding the organisation's business needs and goals, and developing data models, databases, and other systems to support the organisation's data management and analysis requirements.

Data Scientist

A data scientist is a professional who uses data, statistics, and machine learning to extract trends from large and complex datasets. They are responsible for collecting, cleaning, and organising data from a variety of sources, and using advanced analytical and statistical techniques to identify trends, patterns, and relationships. This information can be used to support a wide range of business activities, such as market research, product development, and operational improvement.

Business Analyst

A business analyst is a professional who uses data and analytical tools to make business decisions. They are typically responsible for analysing the performance and operations of a business, identifying areas for improvement, and recommending solutions to help the business achieve its goals. This can involve collecting and analysing data, developing models and simulations, and working with other members of the organisation to implement changes.

Data Analyst

A data analyst is a professional who uses data and statistical analysis to provide insights and support decision-making in an organisation. They are responsible for collecting, cleaning, and organising data from a variety of sources, and using tools and techniques such as statistical modelling and data visualisation to identify trends, patterns, and relationships. This information can be used to support a wide range of business activities, such as market research, product development, and operational improvement.

33 CAREER PATHWAYS

ECO NOMICS

What is Economics?

Economics is the social science that studies the production, distribution, and consumption of goods and services. It focuses on how individuals, businesses, and governments make decisions that determine how resources are allocated. The study of economics can help us understand historical trends, predict future developments, and design public policies to address economic challenges.

What is Econometrics?

Econometrics is a branch of economics that uses statistical methods to analyze economic data and test economic theories. It involves the use of mathematical models to describe economic relationships and to forecast future developments. Econometric analysis is often used to evaluate the effectiveness of public policies and inform decision making in the private sector.

34 CAREER PATHWAYS

Career Pathways

Economists

Economists are social scientists who study the production, distribution, and consumption of goods and services. They use economic theories and data analysis to understand and forecast economic developments, and to evaluate the effectiveness of economic policies.

Investment Analyst

An investment analyst is a professional who conducts research and provides advice to clients on investment opportunities. They typically work for investment banks, asset management firms, or other financial institutions. Investment analysts use a variety of tools and techniques, such as financial modelling and market analysis, to evaluate the potential risks and rewards of different investments. They may also monitor market trends and track the performance of investments to provide ongoing advice to clients.

Pricing Analyst

A pricing analyst is a professional who uses market research, data analysis, and other techniques to determine the optimal price for a product or service. They are responsible for collecting and analysing data on market conditions, competitors, and customer behaviour, to develop pricing strategies that support the organisation's business goals and objectives. This can involve setting prices for individual products or services, as well as developing pricing models and frameworks for use across the organisation.

Public Sector

Public sector economists work for government agencies, such as the Reserve Bank or Australia, departments of finance, and economic development agencies. They conduct economic research, analyse data, and develop economic policies to support the goals of the government. Public sector economists may focus on specific areas, such as labour markets, international trade, or monetary policy.

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FINANCE

What is Finance?

The Finance major focuses on how organisations, governments and individuals acquire, spend and invest money, and the impact of where and how these funds are used. Finance covers both how money spent at the individual level, as well as the allocation of companies internally and externally in capital markets influence global economies and drive everyday commerce. A degree in finance can open many paths for you in financial planning, banking, insurance and financial services , investment and asset management as well as real estate.

Professional Accreditation

Chartered Financial Accountant

The Chartered Financial Accountant (CFA) credential is the professional qualification of choice for more than 31,000 investment firms globally. When hiring, leading firms demand investment professionals with real-world analytical skills, hence often requiring technical competency and the highest professional standards, often requiring the CFA credential for consideration.

CAREER PATHWAYS 38

Areas of Finance

Corporate Finance

Deals with different sources of funding, considering the capital structure of corporations as well as the effects associated with decisions made by management to increase firm value. This covers a wide range of analysis and tools used to allocate financial resources. Careers can range from accounting, financial services, investment banking, consulting, asset management and much more.

Public Finance

Conducted government bodies to satisfy their social responsibilities. In addition to money management of day-to-operations they must attain goals such as equitable distribution of income for citizens as well as enacting pol;itices that lead to a stable economy. Careers can range from policy advisors, economists, accounting, trade advisors and much more.

Personal Finance

For individuals to apply in their own real life examples, such as paying for education, financing for real estate or cars, or beginning personal investing. It also includes buying insurance (eg. health and property), investing and saving for retirement. Careers here include financial planner, wealth management, accounting, mortgage broker and much more.

The FinTech major is structured around core courses that provide a broad understanding of financial technology and its applications, as well as elective courses that allow students to specialize in a particular area of interest. Core courses may include topics such as blockchain and cryptocurrency, fintech regulation and policy, and fintech and financial inclusion. In addition to the core courses, students must also complete a certain number of elective courses in order to fulfill the requirements of the major. Some examples of elective courses that may be offered in the FinTech major at UNSW include artificial intelligence in finance, blockchain and cryptocurrency, fintech regulation and policy, and fintech and financial inclusion.

FINANCIAL

TECHNOLOGY

Career Pathways

Financial Technology (FinTech) is a rapidly growing field synthesising finance and technology to enhance and reimagine financial services. The most well-known examples are payment systems (PayPal, WeChat, Bitcoin and cryptocurrency), portfolio management and Robo-advice (US, Europe, Australia), peer-to-peer lending, high-frequency trading, and decentralized finance. Established financial services firms (BigTech) and entrepreneurs both demand talent in this space as FinTech products are by nature scalable and have potential for huge impact in a financial services business.

FINTECH CORE COURSES

COMM1190 - Data, Insights and Decisions

FINS2618 - Capital Markets and Institutions

FINS3645 - Financial Market Design and Analytics

FINS3646 - Toolkit for Finance

FINS3647 - Bitcoin and Decentralised Finance

FINS3648 - Banking, Finance, Technology

41 CAREER PATHWAYS

HUMAN RESOURCES

What is Human Resource Management?

Human resource management is the process of recruiting, hiring, training, and managing employees in an organisation. It involves finding the right people for the right roles, providing them with the support they need to succeed in their positions, and ensuring that they are aligned with the organisation's goals and values. Some of the key tasks involved in human resource management include job analysis and design, performance management, training and development, compensation and benefits, and employee relations.

42 CAREER PATHWAYS

Career Pathways

Human Resource Managers

Human resource managers are responsible for overseeing the various tasks and processes involved in human resource management. They work to ensure that an organisation has the right people in the right roles, and that they are supported and motivated to succeed in their positions. Some of the key responsibilities of human resource managers include developing and implementing HR policies and procedures, recruiting and hiring employees, training and developing employees, managing employee benefits and compensation, and handling employee relations issues. Human resource managers also play a key role in aligning HR strategies with the overall goals and objectives of the organisation.

Human Capital Consultants

Human resource consultants are professionals who provide advice and guidance to organisations on a wide range of HR-related topics. They are typically hired by organisations to help them improve their HR practices, solve specific HR problems, or implement new HR initiatives. Human resource consultants may have expertise in areas such as recruitment and selection, training and development, performance management, and employee relations. They typically work with HR managers and other staff within an organisation to assess the organisation's HR needs, develop solutions, and implement changes. Some human resource consultants work for consulting firms that provide HR services to a variety of clients, while others work independently.

Recruiter

A recruiter is a person or a company that is responsible for finding and attracting job candidates for an organisation. Recruiters typically work with HR managers and other staff within an organisation to identify the skills and experience that are needed for a particular role, and then use various methods to find potential candidates who meet those criteria. This may involve posting job advertisements, using job search websites and databases, networking with industry professionals, and reaching out to potential candidates directly.

SYSTEMS INFORMATION

What is Information Systems?

Information systems refer to the collection of hardware, software, and networks that are used to collect, store, process, and disseminate data. Information systems can be used to support a wide range of activities, such as communication, decision making, and collaboration. They can also help organisations to automate various processes, improve efficiency, and gain competitive advantages. Some common types of information systems include transaction processing systems, management information systems, and decision support systems.

Career Pathways Business Analyst

A business analyst is a professional who uses data and analytical tools to make business decisions. They are typically responsible for analysing the performance and operations of a business, identifying areas for improvement, and recommending solutions to help the business achieve its goals. This can involve collecting and analysing data, developing models and simulations, and working with other members of the organisation to implement changes.

UX/UI Designer

A UX/UI designer is a professional who focuses on the user experience (UX) and user interface (UI) of a product or service. They are responsible for designing the look, feel, and functionality of a product to ensure that it is easy and enjoyable to use. This can involve conducting user research to understand the needs and preferences of the target audience, creating wireframes and prototypes to test and refine the design, and working with developers to implement the final design. UX/UI designers work in a variety of industries, including technology, e-commerce, and healthcare.

Technology Consultants

Technology consulting involves providing advice and assistance to organisations on the use of technology to improve their operations and achieve their business goals. Technology consultants work with clients to understand their specific needs and challenges, and develop solutions using a variety of technologies. This can involve implementing new systems, optimising existing systems, and providing training and support to help organisations get the most out of their technology investments. Technology consultants may work for consulting firms, or as independent contractors.

Management Consultants

A management consultant is a professional who provides advice and assistance to organisations to help them improve their performance and operations. Management consultants work with clients to understand their specific challenges and needs, and develop solutions to help the businesses achieve its goals. This can involve conducting market research and analysis, developing strategies and plans, and implementing changes to business processes, organisational structure, and management practices.

45 CAREER PATHWAYS

INTERNATIONAL BUSINESS

The International Business major at UNSW is designed to equip students with the skills, knowledge and global perspective required to succeed in today’s rapidly changing business environment.

The International Business Major covers a wide range of subjects related to global business operations and management. This major provides students with a comprehensive understanding of the complexities of international trade and commerce, including cross-cultural communication, international marketing, global financial systems, and international business law.

One of the major benefits to taking international business as a major is that students are given exposure to real-world business practices, and have the opportunity to participate in practical projects, case studies, and internships with top international organisations, giving them hands-on experience in the global business world.

With its dynamic curriculum, real-world business experience, world-class faculty, and global network of alumni and industry connections, UNSW provides students with a unique opportunity to build a successful and fulfilling career in the exciting field of international business.

Students studying the International Business Major are introduced to a broad range of career opportunities in the global business world. Graduates can pursue careers in multinational corporations, international organisations, international trade agencies, and government organisations, among others. For example, some of the most in-demand roles for International Business Majors include:

▪ International Marketing Manager

▪ Multinational Corporation Executive

▪ International Trade Specialist

▪ Global Supply Chain Manager

▪ Global Logistics Manager

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MARKETING

What Marketers Do?

Marketers are responsible for developing and implementing marketing campaigns to promote a product, service, or brand. This can involve conducting market research, creating marketing materials, and using various tactics such as advertising, social media, and public relations to reach potential customers and convince them to buy.

Marketers also work to understand the needs and wants of their target audience, and use that knowledge to develop effective marketing strategies. They may also be responsible for tracking the results of marketing campaigns and making adjustments as needed to improve their effectiveness.

Career Pathways

Advertising

Advertising is a form of marketing that involves creating and sharing messages with the goal of promoting a product, service, or brand. It can be done through various channels, such as television, radio, print media, and digital platforms. The purpose of advertising is to persuade potential customers to take a specific action, such as buying a product or visiting a website.

Digital Marketing Strategist

Digital marketing strategists focus on strategically placing brands in online spaces. This can include tactics such as search engine optimization (SEO), content marketing, social media marketing, and email marketing.

Media Coordinator

A media coordinator is a professional who works in the field of advertising, marketing, or public relations. They are responsible for managing the distribution of advertising content to ensure that it reaches the right audience at the right time.

Product Manager

A product manager is a professional who is responsible for the development and success of a specific product or product line. They are typically responsible for overseeing the entire product life cycle, from conceptualization to launch and ongoing management. A product manager may also be responsible for developing marketing and sales strategies to promote the product and drive revenue.

Account Manager

An account manager is a professional who is responsible for managing relationships with clients or customers on behalf of a company. The specific tasks and responsibilities of an account manager can vary depending on the industry and the specific needs of the company, but generally they are responsible for ensuring that clients or customers are satisfied with the products or services they receive, and for managing any issues that

CAREER PATHWAYS 51

STARTUPS

What are Startups?

A startup is a company that is in the early stages of business and is often focused on developing a unique product or service in order to grow and establish itself as a successful business. Startups are typically characterised by their innovative approach to problem-solving, agility, and the ability to adapt to change. Many startups are founded by entrepreneurs who are looking to bring a new product or service to market and are willing to take risks in order to achieve success. Some of the key challenges that startups face include finding a viable business model, attracting customers and funding, and competing with established companies. Despite these challenges, many startups go on to become successful and make a significant impact on their industries.

Starting a business can be a challenging and rewarding experience, and it is a path that many university students may consider as they look to turn their ideas and passions into something tangible.

Starting a startup can be a thrilling and rewarding experience, as it allows you to turn your ideas and passions into something tangible. It can also provide you with the opportunity to be your own boss and make your own decisions about how to run your business. Additionally, starting a startup can be a great way to gain valuable business experience and skills that can be useful in any career.

On the other hand, many students may decide to join a startup, of which there are many benefits to consider. Startups often have a flat organizational structure, which means that there are fewer layers of management and more opportunities for individuals to take on leadership roles and advance within the company. In addition, startups tend to have a more flexible and autonomous culture, which can be attractive to university students who want more control over their work and the ability to make an impact. Startups also have a culture of innovation and collaboration, which can be a great learning environment for university students looking to develop their skills and knowledge. Joining a startup can be

TAX ATION

What is Taxation?

Taxation involves the examination of how taxes are designed, implemented, and administered, as well as the impact of taxes on individuals, businesses, and the economy as a whole. The study of taxation also involves the analysis of tax policies and the development of recommendations for improving the tax system. This can include topics such as tax fairness, efficiency, and revenue generation. Additionally, the study of taxation often involves the examination of how different countries and jurisdictions approach the process of taxing individuals and businesses, and the ways in which tax laws and policies can be used to achieve specific economic or social objectives.

Career Pathways Tax Accountant

A tax accountant is a financial professional who specialises in preparing and filing tax returns for individuals, businesses, and organisations. Tax accountants are responsible for ensuring that their clients are in compliance with tax laws and regulations, and for maximising their clients' tax savings by taking advantage of available deductions, credits, and other tax benefits.

Payroll Specialist

A payroll specialist is a professional who is responsible for managing an organisation's payroll process, which includes calculating and distributing employee paychecks and ensuring that the organisation is in compliance with relevant tax laws and regulations. Payroll specialists typically have a thorough understanding of tax laws and regulations, and are skilled at using specialised payroll software to calculate and process employee paychecks. In addition to calculating and distributing paychecks, payroll specialists may also be responsible for preparing and filing payroll tax returns, tracking and reporting on employee benefits, and managing other payroll-related tasks.

55 CAREER PATHWAYS

INDUSTRY INTERVIEWS

This section features interviews with alumni and industry professionals, providing valuable insights into the different career paths available to UNSW Business School graduates. You'll have the opportunity to learn about the experiences and challenges of those who have successfully transitioned from the classroom to the workplace.

Whether you're just starting your university journey or preparing for your final term, these sections covered in the Careers Guide are a must-read resource. It is designed to provide you with the information you need to make informed decisions about your future and set yourself up for success.

What do you do? What are the duties, functions and responsibilities that you are involved in as a part of your role?

I’m currently a Product Owner (PO) within the Digital Lending team in Westpac Digital. As a PO, I am the voice of the customer within the team. My purpose is to maximise the value that our team is delivering in our Digital channels for both our end users and business.

I own initiatives that we release in our Westpac Business app and online banking. I work with our Business Lending division to understand their strategic priorities and translate these into requirements that our developers in Technology can help bring to life.

Malorie Anne Manaois

Digital Product Owner

Former 2022 Transformation

Graduate and UNSW Alumnus

Can you tell us a little about your firm’s work culture and the environment? What sets it apart?

We are all empowered to speak up with ideas or concerns, irrespective of role or level. But what sets Westpac apart is the true practice of ‘helping each other succeed’ through its many Employee Action Groups. You can get involved in causes you are passionate about. From volunteering to conferences, Westpac will help you help others. I believe this speaks volumes on the culture it fosters.

How did you get started in this field? How well did your work relate to the experiences or studies you had in university?

Through the Westpac Graduate program, I had the opportunity of rotating through various areas of the bank. By having a curious mind and actively networking to learn about different teams, I was able to determine that the PO role best resonated with my interests and skills. The PO training and certifications Westpac offered also prepared me for this role.

What do you find to be the most interesting or challenging part of your work?

Managing conflicting priorities is the most exciting daily obstacle I face. My role exposes me to many talented and knowledgeable experts across different areas—from UX, marketing, to technology. This allows me to learn and work with different people and solve complex problems every day. This challenging aspect of the job pushes me to be better at navigating difficult conversations and making effective decisions.

engaging, challenging and rewarding

Quantitative Research Analyst

How did you get started in this field? How well did your work relate to the experiences or studies you had in university?

What do you do? What are the duties, functions and responsibilities that you are involved in as a part of your role?

What do you do? What are the duties, functions and responsibilities that you are involved in as a part of your role?

I’m currently a Product Owner (PO) within the Digital Lending team in Westpac Digital. As a PO, I am the voice of the customer within the team. My purpose is to maximise the value that our team is delivering in our Digital channels for both our end users and business.

It is my job to work on innovative thought leadership projects and quantitative research for PIMCO’s clients. Together with my global team we publish research pieces on relevant market themes, construct bespoke investment solutions, and develop platforms and applications to better analyse client portfolios. The team’s research topics are broad-ranging, adapting to market trends and client interest. Recent publications include: views on inflation, the role of fixed income in a low yielding environment, investment implications of Australian super fund regulation, private asset risk and performance, and retirement planning.

I own initiatives or features that we release in our Westpac Business app and online banking. This means that I work with our Business Lending division to understand their strategic priorities and translate these into requirements that our developers in Technology can help bring to life. Stakeholder management and decision-making are my bread and butter.

Can you tell us a little about your firm’s work culture and the environment? What sets it apart?

In three simple words: “engaging, challenging, and rewarding”

How did you get started in this field? How well did your work relate to the experiences or studies you had in university?

Overall, my work relates very much to the content covered during my studies. I joined PIMCO shortly after completing my Masters in Finance. At first, I was in the institutional account management team. My employer was always supportive of continuous education, which allowed me to pursue a PhD at UNSW Business School. After graduation, I moved on as a quant researcher into the Client Solutions & Analytics team, which better leverages the technical skills I acquired during the doctoral program.

As part of the Westpac Graduate program, I had the great opportunity of rotating through various areas of the bank, including Digital. By having a curious mind and actively networking to learn about different teams, I was able to determine that the PO role best resonated with my interests and skills. My analytical thinking and soft skills that I have built from my work experience and university were very transferrable. I also took advantage of the PO training and certifications Westpac offered to help me be better prepared for this role

Do you have any advice for someone applying for your company? What qualities do you feel sets someone apart in your field?

If you are interested in a career in this space, it helps to be highly interested in top-down analysis and what drives interest rates, credit spreads, and economic activity. This passion for markets is an important quality of our investment staff but also client-facing and product development teams. Technical skills like programming and MS Excel are important too.

What do you find to be the most interesting or challenging part of your work?

Managing conflicting priorities is the most exciting daily obstacle I face. My role exposes me to many talented and knowledgeable experts across different areas—from UX, marketing, banking products, to technology. This allows me to learn and work with different people and solve complex problems every day. Though this can make decision-making more challenging, this aspect of the job pushes me to be better at navigating difficult conversations and making effective decisions. I believe it is an invaluable experience that I will carry throughout my career.

What do you find to be the most interesting or challenging part of your work?

The most interesting part for me is the combination of very quantitative and technical analyses and projects with real-world applicability and interaction with our clients. It is sometimes a challenge to tailor the messaging of complex content to the audience, which can range from very sophisticated to being much less-technical. I also enjoy talking with clients about research and helping them with their investment-related problems and developing the relationship towards taking a role as a trusted advisor.

59 INDUSTRY INTERVIEWS
We work hard on being recognised as an innovator, industry thought leader, and trusted advisor to our clients.

What do you do? What are the duties, functions and responsibilities that you are involved in as a part of your role?

I am the Team Lead HR for Flow Traders. I have been in this role for about five and a half years, and I used to manage the graduate recruitment process, but now I focus on managing the headcount, and we have Angel who manages the day-to-day graduate recruitment work, in terms of doing interviews and promotions as well as spreading the word about Flow Traders in the Graduate Trader program.

Tell us about Flow Traders.

Flow Traders is a proprietary trading firm, we trade on the financial markets with our own capital. We are predominantly a market maker and a liquidity provider, we quote the bid and ask prices for various financial products on the exchange, and we specialize in Exchange Traded Products, which consist of ETFs, which you would have heard of, but we are also diversifying into new asset classes. I think the key skills that you develop in your degree are the mathematical and logical reasoning skills that are very applicable.

Nikki Reen

Team Lead Human Resources

Can you tell us a little about your firm’s work culture and the environment? What sets it apart?

In terms of the role of a Trader, I think one of the key distinguishing factors of a Trader is that your hours are market hours, which means a great work life balance. Beyond that, I think that Flow Traders has developed a team orientated culture, by maintaining a very flat structure, unlike larger institutions.

We are very multicultural as a firm, so even though our Graduate Trader program is based in Hong Kong, we have recruited from all over Asia-Pacific, which means that everybody coming in would have their first professional experience and their first time living in Hong Kong so it is up to us to make sure they integrate well into the city and the team. We also do a lot of work surrounding employee engagement, and it is just a nice place to work if it is your first time entering the workforce, because everyone has come through the Graduate Trader program, so they can empathize with entering the workforce and Hong Kong for the first time.

What was the hardest thing transitioning from university to work?

I think the main thing students do not realise when they start their professional careers is that landing the job is the first step, then improving yourself in the role is the next step. So it is very important that even after you join the firm that you stay curious and motivated, and do more than expected of you, because it is the ones who are interested that are the ones who are actually learning the fastest and developing themselves in terms of skills and communication.

60 INDUSTRY INTERVIEWS
An individual's passion for financial markets is something that is cultivated independently.

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61 INDUSTRY INTERVIEWS

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What do you do? What are the duties, functions and responsibilities that you are involved in as a part of your role?

I am an Associate within J.P. Morgan’s Investment Banking Division, in our Equity Capital Markets (ECM) team. As part of my role I help our team with the origination and execution of ECM transactions as well as other corporate advisory or capital management work we do with our clients.

How did you get started in this field? How well did your work relate to the experiences or studies you had in university?

At UNSW I studied Commerce and Law, majoring in finance. After dipping my toes into other areas within finance via various internships and work experience, I found that Investment Banking could be a good fit for my interests and personality. In my penultimate year, I was lucky enough to score an Investment Banking summer internship and was subsequently offered a graduate position there which I took. After two years working in M&A, I came across to JPM’s ECM team. My studies at UNSW Business School, specifically the Applied Corporate Finance and Valuation courses, were very helpful in giving me a strong foundation for the theoretical knowledge required to be an intern/analyst in Investment Banking.

Erol Sertbas

Associate, Investment Banking (Equity Capital Markets)

Do you have any advice for someone applying for your company? What qualities do you feel sets someone apart in your field?

Be yourself – don’t try and be someone else for the purposes of an application! Play to your strengths… and if you don’t know what your strengths or differentiating factors are, ask your colleagues or friends and family so that you have a better idea of what these are before you apply. In the very competitive intern and graduate market for Investment Banking, having a very strong academic background with relevant work experience is almost a pre-requisite now. Having a genuine interest in the field and having original views/insights on recent transactions and broader macroeconomic issues will hold you in good stead. Your ability to show your personality/likability and communication/teamwork skills during the process will also be critical

What do you find to be the most interesting or challenging part of your work?

Most interesting part of my job is definitely working on live transactions and working collaboratively with my intelligent colleagues in a fast-paced and dynamic environment. As part of working on live transactions ,often you will have direct interaction with CEOs, CFOs. It is incredibly rewarding to hear them speak about their company/sector which they know in great detail – and in ECM in particular to work with them in how they should message a deal to the market and to their investors.

63 INDUSTRY INTERVIEWS
I’ve always wanted to work in finance.

Training and Development

Training and development is the springboard to our future success as a business. As a Citi employee, you will have access to some of the world’s most attractive training and development programs within the financial services industry. Some of our training programs for Graduates include international exposure in your first year as an Analyst. All Graduates will go to NYC for training in July/August.

Citi

Who is Citi?

We’ve built our foundation on over 200 years of continuously evolving private, consumer and investment banking. Today, our influence continues doing business in more than 160 countries and jurisdictions. Not to mention approximately 200 million customer accounts who are among the biggest names in the industries, sectors, businesses and governments that we serve every day. Our employees work across every time zone and frontier of an ever-changing, and ever-challenging, global financial landscape.

What do we Stand for?

At Citi we believe profit and purpose go hand-in-hand and recognise that as a global leader in financial services we have a responsibility to invest in making the world a better place. That’s why we have made global commitments to achieving net zero greenhouse gas (GHG) emissions by 2050, which includes net zero associated with our financing by 2050 and net zero for our own operations by 2030. Our global footprint means we are uniquely positioned to help our Australian clients, including fossil fuel providers, to develop credible transition plans and support their low-carbon future. Hiring the best emerging talent and attracting a diverse graduate mix is central to this as it ensures we have the brightest minds working on society’s greatest challenges.

Global Career Opportunities

Citi is a globally renowned business. This means your daily interactions are from as local as your office, to as far as the other side of the world. Our expansive business means global opportunities and mobility. With physical operations across 80 countries and presence in over 160 countries across multiple regions including APAC, EMEA, Latin America, and North America, a global move is one of Citi’s most unique value propositions. If a global move within Citi is on your radar, we encourage you to explore these opportunities across our expansive business.

INDUSTRY INTERVIEWS 64
We believe in doing what is right - for our clients and our people

What We Look for

We embrace diversity in all applicant backgrounds. We don’t just look at backgrounds in Accounting, Finance and Economics, we look at individuals from a wide variety of educational backgrounds who demonstrate a passion for working for Citi. In addition, we value all kinds of past work experience, regardless of relevance – retail, hospitality, administrative and other experience is highly valuable, and we want you to showcase that! If you come from a different working or educational background, we encourage you to step out of your comfort zone and explore what a career at Citi could look like for you.

Our People Are our Culture

Recruitment Information at Citi

Summer Internship Program

What do you do? What are the duties, functions and responsibilities that you are involved in as a part of your role?

We don’t believe a cut-throat nature is the key to attracting and developing talent. The people at Citi are the core of our business and is what drives our global interactive culture. Our culture is one of the factors that attracts the top talent we have within the industry, as we value you at each stage of your career development. We are proud of the time and effort our mentors put into developing new talent at Citi.

Important Dates

I’m currently a Product Owner (PO) within the Digital Lending team in Westpac Digital. As a PO, I am the voice of the customer within the team. My purpose is to maximise the value that our team is delivering in our Digital channels for both our end users and business.

Applications for Graduate Recruitment in Melbourne and Sydney close on 28 March 12:00pm AEDT

Women in Markets Scholarship Program, Global Markets (Sales & Trading) – Early May 2022

Women in Banking Scholarship Program, Investment Banking – Mid April 2022

Applications close for Summer Intern Programs based in Perth and Melbourne on 18 July 12:00pm AEDT

I own initiatives or features that we release in our Westpac Business app and online banking. This means that I work with our Business Lending division to understand their strategic priorities and translate these into requirements that our developers in Technology can help bring to life. Stakeholder management and decision-making are my bread and butter.

Can you tell us a little about your firm’s work culture and the environment? What sets it apart?

Applications close for Summer Intern Programs based in Sydney on 1 August 12:00pm AEDT .

In three simple words: “engaging, challenging, and rewarding”

How did you get started in this field? How well did your work relate to the experiences or studies you had in university?

One of the primary ways in which we identify the very best talent is through our 101-week paid internships. These are aimed at penultimate-year students. Our internship program gives you a real taste of what it is like to be an Analyst at Citi. We provide you with mentorship from our current Analysts, Associates and Senior Management, networking and social events, Q&A lunch & learn sessions, as well as direct senior management exposure, allowing you to partner with Citi’s leaders. We provide internship opportunities across each business line, with the opportunity to experience rotational placements as part of your program – with 922% of interns being offered a graduate role in 2022.

As part of the Westpac Graduate program, I had the great opportunity of rotating through various areas of the bank, including Digital. By having a curious mind and actively networking to learn about different teams, I was able to determine that the PO role best resonated with my interests and skills. My analytical thinking and soft skills that I have built from my work experience and university were very transferrable. I also took advantage of the PO training and certifications Westpac offered to help me be better prepared for this role

Graduate Analyst Program

As an Analyst, you will work on meaningful projects that will allow you to make a real impact at Citi. If you are in your last year of undergraduate or Master’s degree study, consider our Full-Time Analyst Program. This two-year rotational program combines in-depth local and global training, mentorship opportunities, rotational programs and interaction with clients and senior management, to help launch you on your career path as an Analyst.

What do you find to be the most interesting or challenging part of your work?

Winter Program and Women in Markets Summer Analyst Scholarships (BCMA or Global Markets)

Managing conflicting priorities is the most exciting daily obstacle I face. My role exposes me to many talented and knowledgeable experts across different areas—from UX, marketing, banking products, to technology. This allows me to learn and work with different people and solve complex problems every day. Though this can make decision-making more challenging, this aspect of the job pushes me to be better at navigating difficult conversations and making effective decisions. I believe it is an invaluable experience that I will carry throughout my career.

At Citi, we recognise diversity as one of our competitive advantages. Our Winter Program and Women in Markets Summer Analyst Scholarship invite talented female students, with a passion for banking and finance, and/or global markets to apply. The scholarship offers you a scholarship cash grant to support your studies and position on our 2023-2024 Summer Intern Program. We encourage you to attend the various campus and in-house events that will be held in Semester 1 to learn more about the scholarship.

Our people are our culture

Do you have any advice for someone applying for your company?

As an Auditor, there is always something new to think about, so being adaptable and paying attention to the little details are always invaluable qualities! As a recent graduate, I would recommend looking into SW to see how it aligns with you. Overall, our values are very simple but also really powerful in practice: Own It, Love Your Work, Share the Load, Open Doors and Embrace the Ride. These can mean a number of things to different people, but in large what will set you apart the most is to bring forward your own strengths, appreciate others for theirs and be excited to bring ideas and collaborate together.

3 pieces of advice for yourself when you were a student...

If I could tell myself 3 things as a student, it would be:

1. Asking for help doesn't make you any less capable, it makes you resourceful!.

2. Be curious and try new things, there is no one ‘right way’ to build a career.

3. There is a lesson behind every mistake, so embrace the ride and keep growing!

Pia Deng

Audit Consultant Graduate

What are the duties, functions and responsibilities that you are involved in as a part of your role?

I have spent the past year as an auditor with SW. We are responsible for assuring financial statements are reasonably stated and comply with relevant accounting standards, so a lot of what we do involves understanding our client’s business processes in order to assess and reach our objective of reasonable assurance. We work individually but also in teams, so there’s always some support.

Can you tell us a little about your firm’s work culture and the environment? What sets it apart?

SW has developed a culture where everyone knows they are supported in their development and growth. Our firm values sit at the core of how we work and the part we all play in creating a professional and quality experience while maintaining an open and supportive environment. Personally, I believe what sets SW apart the most is the pride we take in our work and our open doors value. Over the past year, my ability to develop as a young professional has been greatly supported by my seniors, who are always available and ready to assist me in my personal development.

How did you get started in this field? How well did your work relate to the experiences or studies you had in university?

My previous experience with Audit was initially limited and only through my university studies. However, in my final year a well commended university convenor, who had worked in the audit field for quite some time, sparked my curiosity in the field with stories of interesting experiences and encounters his position had placed him in. Naturally, following the closure of my time in Tax, I decided to pursue a position in the Audit field, and I am glad to say I now have my own interesting encounters and experiences to recount.

To an award recognised graduate experience Open doors to an award recognised graduate experience. Work-life balance | Innovative & collaborative teams | Be supported and encouraged to create your pathway  | Work on a range industries and clients | Additional annual leave days  |   CSR focus  |  Mentor program | Wellbeing program Sponsored CA, CPA & CTA  |  Learning & Development Program Apply now @swaccountantsau @SW Accountants & Advisors We are a values-led organisation, and we live by them every day. #opendoors #loveyourwork   #ownit  #sharetheload   #embracetheride
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“From day one as a graduate, I am challenged every day with
opportunities to expand my knowledge and skills to be the best that I can be.”
Renae Hyde Assistant Manager

Do you have any advice for someone applying for your company? What qualities do you feel sets someone apart in your field?

Be open-minded about your future, have courage to give things a go even if you fail (you will learn the most during these times) and ask questions. Be able to talk about what you do well and what you are still working on. Suncorp values graduates most when they are honest, flexible and motivated to continue learning and contributing. Never let the worry of being ‘just a grad’ ever stop you from trying new things, sharing your opinions and your knowledge. The fresh outlook of graduates is highly valued. Question the way things are done and suggest your ideas for ways it could be improved, rather than accepting that ‘this is the way it has always been done’.

What do you find to be the most interesting or challenging part of your work?

I really enjoy the process-improvement tasks. An example of this is where I get to review a spreadsheet that is manually updated on a regular basis, and change the spreadsheet so that it is more automated, eliminating data-entry style steps in the process so that I can make the spreadsheet work for me (not the other way around).

Laura Sinden Accounting Graduate

What are the duties, functions and responsibilities that you are involved in as a part of your role?

Some of the work I do is ‘business as usual’ tasks which is great for my fundamental understanding. The exciting and challenging work is where I use that fundamental understanding to then work on process-improvement tasks where I can use my creativity and really show my team members what I can do!

Can you tell us a little about your firm’s work culture and the environment? What sets it apart?

Since starting with Suncorp, I’ve been pleasantly surprised by how willing people are to help you when you get stuck or simply want to learn more. I’ve had exposure speaking with people who are much higher up than me. Suncorp has a flexible work culture, and I love that we are trusted to complete our work on time and to a high quality without constant supervision. The trust placed on me actually encourages me to go above what is asked of me, knowing that the extra time I spend on streamlining a process or adding extra value to a project will be greatly appreciated.

How did you get started in this field?

At university, the accounting graduate roles advertised were predominately at public accounting firms. I was shocked to discover that there were other types of accounting roles – like the accounting graduate roles at Suncorp. I spoke with the Suncorp team at a careers fair and immediately had a gut feel that this was the place for me. I actually applied for the Suncorp graduate program twice. I was disappointed not to be accepted into the program in 2021, but I was so proud of myself for applying again for the 2022 role when I was offered a position.

Bryn Winter

Personal Injury Insurance Graduate

What do you do? What are the duties, functions and responsibilities that you are involved in as a part of your role?

How

responsibilities that you are involved in as a part of your role?

did you get

started

in this

field? How well did your work relate to the experiences or studies you had in university?

I’m currently a Product Owner (PO) within the Digital Lending team in Westpac Digital. As a PO, I am the voice of the customer within the team. My purpose is to maximise the value that our team is delivering in our Digital channels for both our end users and business.

I didn’t always want to work in personal injury. My background is in business, and personal injury isn’t an obvious choice of fields. But my partner is a nurse, and she’s always telling me about the patients she helps, and it really made me consider how I could make a difference through my work too. I realised I could still utilise my skill set and knowledge from a business background, but use it to help people.

I own initiatives or features that we release in our Westpac Business app and online banking. This means that I work with our Business Lending division to understand their strategic priorities and translate these into requirements that our developers in Technology can help bring to life. Stakeholder management and decision-making are my bread and butter.

What do you find to be the most interesting or challenging part of your work?

Can you tell us a little about your firm’s work culture and the environment? What sets it apart?

In three simple words: “engaging, challenging, and rewarding”

Workers Compensation Insurance and CTP (Compulsory Third Party Insurance) are complex industries, and they’re starting to see a lot of change towards becoming more centred on the injured party and helping them return to health. It’s an exciting time to be starting out in this field.

How did you get started in this field? How well did your work relate to the experiences or studies you had in university?

My main role as a Personal injury Insurance Graduate is providing support to the claims team in both Workers Insurance and Compulsory Third Party Insurance through learning, reporting, and other various projects that aim at improving the claims process to achieve Suncorp’s ultimate goal of returning people to their pre-accident condition as smoothly as possible.

Can you tell us a little about your firm’s work culture and the environment? What sets it apart?

As part of the Westpac Graduate program, I had the great opportunity of rotating through various areas of the bank, including Digital. By having a curious mind and actively networking to learn about different teams, I was able to determine that the PO role best resonated with my interests and skills. My analytical thinking and soft skills that I have built from my work experience and university were very transferrable. I also took advantage of the PO training and certifications Westpac offered to help me be better prepared for this role

What do you find to be the most interesting or challenging part of your work?

I knew that Suncorp played a big role in the community and I’ve loved that I’ve already been able to get involved in that work. For example, in my first rotation, the team worked alongside the Australian Road Safety Foundation, helping with their Fatality Free Friday campaign, because encouraging road safety and preventing injuries from happening in the first place is really core to what we do.

Do you have any advice for someone applying for your company? What qualities do you feel sets someone apart in your field?

Managing conflicting priorities is the most exciting daily obstacle I face. My role exposes me to many talented and knowledgeable experts across different areas—from UX, marketing, banking products, to technology. This allows me to learn and work with different people and solve complex problems every day. Though this can make decision-making more challenging, this aspect of the job pushes me to be better at navigating difficult conversations and making effective decisions. I believe it is an invaluable experience that I will carry throughout my career.

They really do value the fresh perspective that graduates from all backgrounds bring. I feel comfortable speaking up because they’ve told me that's what I'm here to do. They're open to trying something new – it doesn't have to be the way it's always done.

INDUSTRY INTERVIEWS 69
Inspire. Engage. Empower.

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