UpFront Australia - 2013/1

Inside:

The Barossa A Food Lover’s Delight

UpFront Australia

ASADA

A Slow Arduous Drawn-Out Answer

Why currency tactics are critical

Business looks from Brown Sugar

Transit Systems awarded Sydney buses contract Top Tips on How to Deliver a Successful Annual General Meeting (AGM)

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Thank you for your continued support Enjoy The Read Asling Molloy Editor UpFront Australia

Contents: 3. Playing nicely in the sandpit

GHD PTY LTD GHD is an international professional services company.

Our people deliver innovative solutions by combining technical skill and experience with an understanding of our clients’ objectives and aspirations.

4. Why currency tactics are critical

Adelaide - PH: 08 8235 6600 FAX: 08 8111 6699

5. Transit Systems awarded Sydney buses contract

Brisbane

- PH: 07 3316 3000 FAX: 07 3316 3333

6 - 7. The Art of Fine Jewellery

Canberra - PH: 02 6113 3200 FAX: 02 6253 1911

8. Persuading the Politician

Darwin

- PH: 08 8982 0100 FAX: 08 8981 1075

Hobart

- PH: 03 6210 0600 FAX: 03 6210 0601

9. New Year, New Outlook 10. Top Tips on How to Deliver a Successful Annual General Meeting (AGM) 11. New Renault team for Targa Tasmania

11. - Survey suggests two thirds of Australians are not making extra super contributions

Melbourne - PH: 03 8687 8000 FAX: 03 8687 8111 Perth

- PH: 08 6222 8222 FAX: 08 6222 8555

Sydney

- PH: 02 9239 7100 FAX: 02 9239 7199

12 - 13. The Barossa A Food Lover’s Delight 14 - 15. Yelena Dyumin 16. Tips for Surviving in a Competitive Global Market 17. Ing Direct Australia Drives Growth Through Savings & Super 18. Dietary Strategies to Improve Your Concentration 19. ASADA, A Slow Arduous Drawn-Out Answer 20. Business looks from Brown Sugar 21 -24. Pistachios - Exert From The Travel Journal of Megan Bull 25. Did you know

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- Suduko

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www.ghd.com

Relationships at work

Playing nicely in the sandpit Andrew Van Der Reest, Managing Director, Discoveries Pty Ltd www.discoveries.com.au

Happy, positive and responsible people are essential for a supportive and high-performing workplace. But sometimes people forget how to play nicely.

Organisational psychologist Andrew Van Der Reest has spent the past 20 years helping professionals achieve fundamental change in how they think, behave and understand themselves.

Why? So people at work play nicely in the sandpit.

As owner and managing director of professional training organisation Discoveries, Andrew knows first-hand what makes an outstanding company.

“I have worked extensively with organisations across Australia and it all comes down to one thing,” Andrew said.

“Great working relationships make outstanding companies,” he said.

“However difficulties in working relationships are the number one cause of most problems at work.

“But it doesn’t have to be that way.”

Andrew has fine-tuned his employee program working with companies such as AMP, Mission Australia, Westpac Bank, LJ Hooker, Main Road and Sensis plus many other small and large businesses.

The strategies have been proven to increase productivity, reduce staff conflict, deliver long-term change and transform people’s understanding of themselves and others.

“Our down-to-earth, interactive and fun professional development courses are not like ordinary team building sessions. Ours equip staff with the right tools to better understand themselves and their colleagues,” he said.

“If companies want a high performing team then they must invest in developing high performing individuals.

barked on their own cultural change with Andrew’s assistance.

“Our staff is much happier and more productive. They also better understand and support each other while focusing on our goals and KPI’s,” he said.

Craig Armstrong, Regional General Manager for Westpac Bank, said his team was working together with a new level of efficiency and effectiveness.

“We can directly attribute performance lifts as a result of our application of the tools and techniques,” Craig said.

“My goal was to lift the emotional intelligence of the Team for personal and professional development and this goal has certainly been achieved.”

Widespread research indicates that the main reason people leave their jobs is because of interpersonal difficulties with their colleagues.

“In our experience people generally like their jobs and are good at them but it’s the working relationships part that creates the biggest problems,” Andrew said.

“You then end up with conflict that is difficult to manage and often results in poor team performance and sometimes someone leaving,” he said.

“Unfortunately it’s not always the right person who leaves which really impacts continuity and productivity not to mention staff morale.

“To retain good people and achieve good outcomes it makes sense to teach people how to take responsibility for themselves and commit to solution-focused communication.”

In Andrew’s experience organisations who take steps to improve staff working relationships benefit from an improved work culture, greater team cohesion and ultimately better staff performance.

“We think life at work should be easier,” he said.

“This is the only way organisations can achieve fundamental, long-term cultural change.

“Thankfully it is possible and not that difficult to achieve with the right help.

“When this happens your staff becomes your best asset and good companies become great,” he said.

“Great things happen to good companies when people play nicely in the sandpit.”

Mission Australia QLD/NT State General Manager Employment Solutions Phil Schultz, said staff performance had increased to new levels since they emUpFront Australia

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Why currency tactics are critical Jim Vrondas is Chief Currency & Payment Strategist – Asia Pacific at OzForex, Australia’s leading international payments solution provider. OzForex offers seamless 24-hour access to corporate and private client dealers for all customers, using cutting edge technology. Its client base includes small and medium-sized importers and exporters, as well as individuals who transfer financial assets, have recurring payments overseas, and individuals investing abroad.

C

urrency is everyone’s concern these days. The volatility of the Australian dollar in recent years has had a huge impact on the economy, affecting nearly every business.

During the Global Financial Crisis the Australian dollar lost around 40% of its value in just five months. This means importers would have seen supply costs rise 40% in that time, based on the currency drop alone.

That’s enough to drive many companies out of business! Now with the dollar near record highs, overseas goods seem cheap, but Australian products struggle to be competitive in a global market.

With many economists forecasting continued volatility, and exchange rates changing in double digits, how can you manage your exposure?

You start by understanding the link between your business costs and FX risks, investigating the range of FX hedging tools available, and executing a hedging strategy which best matches your needs.

Are your costs are static or flexible? With static costs it’s easier to lock in FX rates in advance. If you regularly pay a supplier in China for raw materials, a back-to-back forward exchange contract would protect you if the Australian dollar suddenly fell in value and prices rose.

With flexible costs, it’s more of a challenge. A more dynamic strategy can work, using a number of products to give a blended or average rate. A dynamic hedging strategy also requires decision makers to be consistently vigilant of markets, and watchful of currency market movements on an ongoing basis.

In any situation, watching your currency conversion costs is also important. How much you pay above the interbank rate varies considerably. Specialist providers may work out thousands of dollars cheaper than a big bank, which is vital for companies making large and/or ongoing international payments.

This applies to both businesses and individuals. Increasingly, Australians are investing overseas in assets such as property, and may need to consider hedging their personal risk.

You also need to decide how far forward to hedge.

The maximum is usually twelve months, with the most popular window around three months.

The key thing to remember is that no one has a crystal ball - or a silver bullet - when it comes to FX markets.

Recognising the benefits and limitation of hedging is critical for best countering risk.

HAWKER PACIFIC PTY LTD Address: 112 Airport Avenue, Bankstown Airport NSW 2200 Address: Locked Bag 6172, Regents Park NSW 2143 Phone: 02 9708 8555 I Fax: 02 9708 8755 Email: aircraftsales@hawkerpacific.com Website: www.hawkerpacific.com Hawker Pacific is Asia Pacific’s leading aircraft sales, services and product support company. The company represents Hawker Beechcraft Corporation, Bell Helicopter and Diamond Aircraft, and is also a primary dealer in used aircraft with networks to source, acquire and trade aircraft globally.

Hawker Pacific is also the region’s premier aircraft charter and fixed base operator (FBO) with a network of facilities in Sydney, Brisbane, Cairns, Singapore, Perth, Shanghai and Malaysia.

Hawker Pacific’s product support activities include MRO, structural modification and support services to a wide range of fixed and rotary wing aircraft for corporate, charter, defence and special mission operators throughout the region. Other services include aircraft and engine maintenance, repair and overhaul, special mission aircraft modifications, design engineering, avionics parts and service, plus the provision of spare parts, exchange rotables and equipment sales.

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Transit Systems awarded Sydney buses contract One of Australia’s most experienced transport operators, Transit Systems, has been awarded a bus-operating contract for Contract 3 in Sydney’sbus network, servicing suburbs from Liverpool and Wetherill Park up to Parramatta.

Transit Systems CEO, Clint Feuerherdt, said the appointment of the contract by Transport for NSW was ultimately a win for residents and the community.

“We’re excited to bring our extensive experience in running and optimising transport systems to the NSW market and look forward to delivering innovative long term solutions and value for money to the community and to the Government.

We credit the decision makers involved in this process for choosing an Australian company committed to generating better transport outcomes,” he said.

Transit Systems is a family-owned Australian company that has consistently performed well when compared against its much larger,internationally-owned peers. It employs over 1,790 people and in 2011 transported 63 million passengers.

Mr Feuerherdt said he believed Transit Systems’ passion for safe, efficient, reliable, innovative and sustainable transport solutions was the driving force behind the contract success.

“Our success stems from the fact that we don’t just run transport operations - across all of our services we are committed to optimising and enhancing outcomes and our bid for the Sydney contract included several ideas that we hope will improve the service for passengers.

“At Transit Systems we are continually trying to improve the experience for customers. It’s a culture I am immensely proud of and has the customers where they should be - as Number One,” he said.

Mr Feuerherdt added that passengers and the community served by Contract 3 will see immediate improvements to the services and fleet including the introduction of a significant number of new buses from the contract start date.

Transit Systems has all the elements of a great Australian success story, with its founders having started their careers at the grassroots level in the NSW bus industry over 35 years ago.

It is now one of the leading bus and ferry service providers in Australia with operations also in Western Australia, South Australia and Queensland.

“The key is thinking about the community and providing a service that suits them. If we are delivering transport systems that the community can use with ease and convenience, they will use it and implemented correctly, it will save tax payer dollars and provide a better all round transport network,” he said.

Many governments and businesses have already seen the value in appointing an expert transport team, with Transit Systems having been awarded more tendered metropolitanbus-franchise contracts and transitioned more contracts than any other operator in Australia over the last 20 years.

“Public transport isn’t just about getting from A to B – it’s a way to connect people with work and with their communities. We are dedicated to creating better transport solutions to make the every day easier for the people that use them.

“We’re excited that Transport for NSW has acknowledged our passion and commitment to enhance the Sydney buses network and look forward to working in partnership with the agency and the NSW Government to improve services for the passengers,” he said.

The contract will be transitioned by October 2013 and will include a fleet of approximately 200 buses. Contract 3 services operate in the central south-western area of the Sydney metropolitan area and serve area of 15,640 hectares.

It is bounded by the suburbs of Wetherill Park in the north, Fairfield in the east, Liverpool in the south, and Horsley Park in the west, with services connecting to Parramatta.

Transit Systems operate passenger and vehicular ferries in Queensland as well as metropolitan bus operations in South Australia and Western Australia. For more information please visit www.transitsystems.com.au

Clint Feuerherdt, CEO Transit Systems

Transit Systems Bus

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The Art of Fine Jewellery Sam Kritsotakis Founder and Managing Director Eskae Jewellery Boutique Shop 8, Mosman Arcade, 880 Military rd, Mosman +612 9968-3443 Sam@EskaeJeweller.com.au www.EskaeJeweller.com.au

In jewellery, as with products of all kinds, famous logos no longer have the cachet they once had.

Why? Because it is well known that many famous brands now outsource to mass-production factories in developing countries where labour is cheap, yet their price tags remain high. So, what are you paying for when quality has given way to quantity?

This shift in production of jewellery is having a tremendous impact on the concept of exclusivity when it comes to design. Now that luxury brands are loosing their lustre, clients are increasingly turning to bespoke commissions to recapture the exclusivity once offered by designer brands.

Bespoke designer jewellery is set apart by its superior quality, the amount of intricate handwork that goes into it, the personal artistry and exclusivity of the design. Jewellery designers are true craftsman and master artisans who consider their craft as an opportunity to create art.

In the worlds of both fashion and jewellery, designer prêt-a-porter pieces are of fine quality and craftsmanship, they are sold at pricey high-end stores and boutiques, and anybody can acquire these ready-to-wear designs.

While many people are happy with this moderate level of exclusivity, others prefer the utmost exclusivity only offered by having a truly unique piece custom-made, especially for them. Each piece of couture fashion or bespoke jewellery is one-of-a-kind, crafted by only the finest artisans, using only the finest quality materials.

In much the same way as designer ready-to-wear prêta-porter fashions are the common cousins of one-ofa-kind haute couture pieces, so too is mass-produced, ready-to-wear designer jewellery the common cousin of one-of-a-kind haute joaillerie.

Haute couture garments and bespoke jewellery are enduring artistic statements spoken in textiles or precious metals and gems.

Uniqueness and supreme quality are important aspects of the exclusivity of bespoke jewellery pieces, but the

“Each piece of couture fashion or bespoke jewellery is oneof-a-kind, crafted by only the finest artisans, using only the finest quality materials.” creativity that emerges in each design is the true mark of exclusiveness. The artistry of the designer is set free in a custom-made creation, allowing them to produce pieces that are imbued with intricate personal expression, intertwined with that of their clients.

From eloquent, timeless classics to cutting-edge modern designs, these unique sculpted pieces possess a majestic elegance and beautiful authority that commands attention.

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There are many reasons why you may choose bespoke jewellery................

Outstanding Service: You will find the value of the service, both in monetary terms, as well as in the advice provided throughout the entire process, is unparalleled by traditional retailers.

Prestige: Owning a designer piece of bespoke jewellery is like owning a miniature one-of-a-kind original work of art.

Unlimited Options: Although there is a wide range of ready-to-wear designer styles available, having a bespoke piece of jewellery crafted especially for you means that the possibilities are endless.

You will have a piece of exquisite jewellery that truly fulfils your every desire.

Unusual Techniques: Unique techniques that are not widely used can often be incorporated into your custom design.

Highest Quality: Bespoke pieces are handcrafted rather than manufactured on a production line, which means far better craftsmanship, attention to detail and design intricacy.

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Persuading the Politician Politicians are just like any other business person. They want to succeed.

Persuading them requires a particular skill set.

Amanda Rose is Australia’s only strategic connector. Host of The Business Woman radio (first and only radio program dedicated to business women) and of TheAmandaRoseTV. Amanda is also a passionate speaker, blogger and media commentator on branding, business, connecting and women. www.amandarose.com.au

Let’s start with what not to do. That is, having an attitude of expectation and not of collaboration.

Government for a third, State Government for a third and likewise with Federal Government.

For example, if you have a great idea, event or a service you believe could benefit a business or community, this does not automatically mean the Government should be providing support or funding.

4. Check your attitude

When approaching Government at any level, just like in a business relationship, it needs to be with a win-win agenda.

1. Have a passion and a purpose If you believe in your project completely and wholeheartedly, you’ll have a better chance of persevering through this process.

Hopefully your passion and knowledgeable preparedness of your topic will sustain you through any form of questioning or doubt.

Be warned. You need to stand out! If you are representing a charity or community group, be aware that many are visiting their local MP, Councilor on a daily basis asking for help.

So ask yourself, what is it about your project that is different?

2. Do your research The quickest way to have the support of a politician is to link what you want with what they want.

It pays to do your research and find out their hot topics. What do they tend to be in the media about lately.

Is there something within their portfolio they have a particular interest in? Maybe they have a history of supporting a particular cause or charity.

The more you know, the more opportunity you have to connect on common ground, creating a greater possibility of a successful win-win situation.

3. Put in the effort Taking the pressure off the Government is always welcome. This is showing the representative that you are committed to your project, so much so that you have already secured funding, whether it be via corporate or community based.

A great way to do this is a three-way funding proposal.

One third funding by your own group/contacts, one third funding by a corporate and approach the Government for the final third.

Another popular approach would be to approach Local

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The door will be closed quickly behind you if you approach a politician with an attitude or hint that the Government is expected to help. Remember, just like a small business owner, they have limited time and limited resources (despite what you may see in the media).

It’s smart to approach with a well-prepared proposal on how your project will work for them. How being involved (whether it be financially or just via showing support) will add to their profile and standing within their electorate and/or community.

Have a business case and tips on how media can make the most of it.

5. There is power in numbers.

We all know the impact of people power. So to help with your project, put in the time and effort to have the following before making your first contact. a) Database power. Do you have a large database that supports this project? The bigger the better b) Support from members of another organization c) Backing by leading organizations that cover that industry d) Support and references by respected high profile individuals and businesses It is also a good idea to have working relationships with relevant media ensuring their support on the idea.

6. Follow the chain of command This is very important when it comes to dealing with any level of Government. Regardless of whether you have a contact at a higher level, still follow the chain of command.

This means visiting your Council representative, State Member or Federal Member of Parliament first. It’s a great way (if you’ve done your research) to have their support so you have a “champion” for your project or cause throughout the process.

7. Be realistic and persistent.

Don’t expect results overnight. Dealing with Government on any level, requires a great deal of patience. So don’t give up, remain positive and persistent.

Aim for regular meetings with practical outcomes always moving your case forward each time.

All the best!

New Year, New Outlook Deb Loveridge - Managing Director Asia Pacific of Randstad Deb Loveridge began her career with Randstad in 1988, and quickly progressed to CEO Australia & New Zealand and then on to her current position of Managing Director Asia Pacific of Randstad. Throughout her two decades with Randstad, Deb has witnessed the marked growth and adaptation of the recruitment industry and is considered one of the foremost authorities on employment trends.

2013 is the Year of the Snake in Chinese Zodiac and for Australian employers it’s wise to take heed of what that means. From a human capital standpoint there are a number of key issues employers and HR professionalswill need to be mindful ofin order to ensure a successfulyear.

While talent shortages and a shallow talent pool will remain problematic in many industries over the next 12 months, the New Year is likely to see a growing competiveness in the labour force as people once again look for new ways to progress their career. Attracting and retaining top talent, maintaining a strong employer brand and creating an environment which allows employees to flourish will all be key over the next 12 months.

In order to ensure your attraction and retention strategy will be effective throughout 2013, here are four issues to keep in mind: 1. Make your business a place where people really want to work As competition grows,business leaderswill need to look at how to attract the best talentwhile also holding onto their star performers. Employers should revisit their value proposition and communicate this at every opportunity. Offer the right training and development opportunities to allow people to up-skill and take on new projects, and ensure you are open about opportunities for employees to further their career within your organisation.

Understanding how to manage teams with limited resources will be a recurring theme. However, just managing your current workforce isn’t enough, as not planning for the futuremay be one of the major factors stunting the growth of your organisation.Ensuring your employees are ready when the economy starts to pick up will ensure your company is in the right position to grow.

4. Know how to work with diverse talent With the labour force maturing, organisations will need to look to new employees to fill the gaps left by those leaving the workforce. Finding these people, whilst simultaneously welcoming generation Z into the workforce, will require strong HR support and a high level of planning. The diversity of talent isn’t just limited to age, as 2013 will see the increased emergence of flexible working options and a truly blended workforce.

For HR professionals, 2013 represents a year of great change and also great opportunity. Levels of preparedness and focus will separate those organisations that will be successful in attracting and keeping quality talent, and determine whether the transformation of the industry will leave your organisation behind.

2. Build strong and honest communication channels with employees With Australian workers being the world’s most confident of receiving a pay rise in 2013 (75% of the workforce) business leaders need to be honest with their employees about how the business is performing, the challenges at hand and how, as a team, you can work together to achieve growth. This will help avoid mismatched salary expectations and if communicated well these discussions can help boost motivation, morale and teamwork and in turn help improve overall sales and profit.

3. Productivity with limited resources &the need for future planning

A: Suite 12, 202 Glen Osmond Road, Fullarton SA 5063 P: 08 8274 6060 F: 08 8274 6000 E: enquiry@sapmea.asn.au W: www.sapmea.asn.au sapro’s commitment to you begins with a conversation with one of our industry-accredited Conference Consultants, to explore the ideas and objectives that will lay the foundation for a relationship that continues beyond the event. Meeting & Event Management in all states of Australia.

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Top Tips on How to Deliver a Successful Annual General Meeting (AGM)

By Robert Meek, Event Project Manager, Staging Connections, VIC. Executing hundreds of AGMs both big and small over the years, Staging Connections’ event managers and technical professionals have pulled together some essential guidelines and insight on how to deliver a seamless AGM. Location, Location, Location 1. Face to face is best - Always arrange a site visit in person as the space can look very different online.

2. It comes in threes - Visit up to three different venues and when you’ve engaged one, invite your event management organisation along.

3. Get technical - Assess the technical capabilities of the venue at the site visit - audio, visual, internet connection for video streaming etc.

Create a Floor Plan 1. Visualise it - Sketch out a layout or seating plan with the chosen space in mind - this will help you visualise the AGM. 2. Think differently - Think about your chosen space differently to any other event. For an AGM consider working with the venue in say a “landscape” mode - this can often help with maximising the space.

3 Please be seated - Major corporations will require a large board table - typically this head table can span width ways up to 12metres across depending upon how many board members and delegates are representing the company.

4. The difference is in the little touches - Add drapes behind the stage as a backdrop to enable the board to be easily seen if on camera or when answering questions.

Think Tech!

1. Graphs, Stats and Charts - AGMs will typically require projection and screens to display important charts, graphs and statistics for their business developments.

2. The magic number - Have a minimum of two screens either side of the head table - and place them so they can be viewed by the attending audience and online if you are video streaming.

3. Make the Unseen: Seen - Offer fold-back vision monitors for the head table so directors can follow what is occurring with the presentation without having to turn around 180 degrees.

4. The Power of Auto-Cue - Use auto cue so that all of the essential details of the speeches are outlined beforehand to enable the chairman and directors to relax and engage the audience more effectively.

5. Do you hear what I hear? - To ensure a crisp, clear sound, make sure you have the appropriate number of table and lapel microphones and take the time to test

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the front of house speaker system from various positions in the room.

6. Light it up - Balance the lighting evenly across the head table using a solution such as Fresnel lighting.

Get prepped - make sure you prepare or request a Run Sheet The AGM is not a standard event it could span a couple of hours or up to half a day with Q&A following the main presentations - a run sheet is crucial for everyone involved to know when, where and who is doing what.

An AGM run sheet commonly consists of: 1. Meeting called to order, announcements, apologies and previous meeting minutes 2. Order of business 3. Opening speeches (welcome address) 4. Chairman’s address 5. Presentation of accounts 6. Questions and Answers on the accounts 7. Motions, nominations, voting and elections 8. Open discussion of general business - launch of next annual plan Make the most of the compulsory elements Most AGMs now offer more than just an audio recording for their stakeholders. Video streaming live to the web allows a broader audience access to the AGM, be it your internal team or a range of current and potential shareholders who are unable to attend in person.

Conferencing technology can open up the floor to questions and answers inside and outside of the main space giving a rare opportunity to access the key leaders in the business.

The Devil is in the Detail To deliver a successful AGM start planning as early as possible, this can be up to a year in advance for some major corporations. Offer as much detail up front as possible to the event organiser.

And Remember - The AGM is one of the most important events on the calendar and can be used to effectively communicate and engage key stakeholders in the business - make your organisation’s AGM more than just a financial wrap-up.

To view more about Staging Connections’ event services, visit: www.stagingconnections.com.

New Renault team for Targa Tasmania Renault Sport and motoring.com.au have joined forces to tackle the 2013 Targa Tasmania. The new squad’s weapon of choice will be Australia’s most lauded hot hatch – the Megane Renault Sport 265.

The team will compete in the iconic tarmac rally event’s hard-fought Showroom category.

“We’re extremely excited to field an official Renault Sport team in Targa Tasmania,” Renault Australia’s Marketing Director, Chris Bayman stated.

“Renault Sport is committed to motorsport at both elite and grass roots levels. We have just announced our reentry into the Australian Rally Championship but we’re keen to see the brand strut its stuff in tarmac competition as well.

“Targa Tasmania is an event of world standing and our presence at the event is a key part of our commitment to motorsport Down Under. That we’ve been able to partner with motoring.com.au for the event is very pleasing,” Bayman stated. motoring.com.au is carsales.com Ltd’s editorial arm.

Via motoring.com.au, carsales.com Ltd will be Renault Sport’s automotive media partner for the April 16-21 Targa tilt.

The Renault Sport motoring.com.au squad will be supported by Walkinshaw Performance. The partnership with Renault Sport is the first factory alliance Walkinshaw Performance has entered locally outside the GM fold.

Renault Sport will field two Megane RS 265s at Targa Tasmania driven by Channel 7 personality Grant Denyer and motoring.com.au and carsales’ Editor in Chief, Mike Sinclair. Top-flight Aussie co-drivers, and Renault Sport’s ARC rally team members, Dale Moscatt and Bill Hayes, will partner Denyer and Sinclair.

Both crews are experienced Targa competitors.

“I’m extremely excited to be heading back to Targa. I’ve done a fair bit of motorsport and there’s nothing that’s quite like the Tassie event,” Denyer said.

“It’s the Bathurst of tarmac rallies and the event that everybody wants to win... And the Megane RS 265 is the perfect tool for that job.

“We’re going down there with a job to do, but I’m also looking forward to having some fun along the way,” the Channel 7 star stated.

Renault Sport’s entry into Targa Tasmania is part of the brand’s ramp up of motorsport involvement Down Under. Renault Sport and Walkinshaw Performance will support a number of privateer competitors in addition to the two-car factory team.

Survey suggests two thirds of Australians are not making extra super contributions New research commissioned by Club Plus Super, an industry super fund with over one hundred thousand members across Australia, shows that an increasing number of Australians are becoming aware of the amount of super they need to comfortably retire but most are still failing to act on that realisation.

The independent survey of 843 fund members showed that while more than half of the respondents understood how much money they will need to have at retirement age in order to meet their lifestyle goals (51.6 per cent – up from 48.7 per cent the previous year), only one third of respondents (32.1 per cent) said that they are making extra contributions to their super fund.

“There remains a clear disconnect between people’s realisation of what they need to adequately retire on and the action required today to help satisfy those future demands,” said Paul Cahill, Chief Executive Officer of Club Plus Super.

“While it’s pleasing to see that the level of people contributing extra funds to their superannuation is growing, these contributions remain at an unsatisfactory level when one considers Australia’s rapidly ageing population.”

The survey also showed that of those respondents not

certain that superannuation was a good place to invest their money, more than three in five cited financial markets (62.8 per cent) and the global environment (59.3 per cent) as key reasons.

While these figures remain high, fewer people cited financial markets compared to the previous year’s survey results.

Online respondents to the survey were much more likely to make extra contributions to their super fund compared to people surveyed over the phone.

Over three in five respondents (61.7 per cent) had used the fund’s website over the past year – the highest level of engagement since research began in 2008. This suggests that Australians are growing increasingly comfortable with managing their financial affairs online.

“A rapidly ageing population coupled with already strained healthcare and retirement infrastructure means that we may have the perfect storm approaching the world in the coming decades,” continued Paul Cahill.

“It is clear from this research that the super industry needs to continue to work at educating and incentivising Australians to adequately plan for their retirement – otherwise we risk making this storm unnecessarily severe,” concluded Paul Cahill.

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The Barossa - A Food Lover’s Delight

Rockford

The secret ingredient is dirt.....

The fertile soil of the Barossa is home to some of the world’s most lauded vineyards but wine isn’t all that tastes great in the Barossa.

The region’s vibrant food culture is strongly infused with German heritage, where preserved and smoked foods are well loved, right alongside the abundance of fresh, delicious produce. Fruit, nuts and vegetables are all grown in the region.

Try the Butcher, Baker, Winemaker trail (and VIP experience) and explore the local produce the region has to offer. Wine without cheese just isn’t right. Follow the Barossa Cheese and Wine Trail to discover which tastes match well.

Combine walking with wine on the Para Road Wine Path, linking four of Tanunda’s cellar doors alongside the historic Para River.

Kingsford Homestead

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Jacobs Creek Retreat Moorooroo Park, Tanunda

Barossa Farmers Market

d Winery, Tanunda

Some unbeatable culinary experiences in the Barossa include: •

A morning bustling through the lively Barossa Farmers’ Market where you will meet the producers and the food is likely to have been picked from nearby properties just the night before

•

A visit to Maggie Beer’s Farm Shop where you can taste her famous pates and watch a free verjuice cooking demonstration before settling down to a picnic basket of Maggie Beer product

Almost all of the cafés and restaurants in the Barossa will use fresh, local produce, often getting it directly from the producer. You can do the same thing by heading to the Barossa • An indulgent dinner at ApFarmers Market, held weekly near Angaston. pellation at the Louise – one Fruit, vegetables, meat, poultry and of SA’s best regional dining free-range eggs are all available. You’ll also experiences find delightful preserves, freshly baked • A visit to the Apex Bakery bread and traditional smallgoods.

that uses old traditional German recipes and the longest running, continuously fired commercial wood oven in Australia

Dinner In Barrel Room Chateau Tanunda

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A fusion of Asian flavours and Barossa produce at FermentAsian Restaurant

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A food and wine flight at Hentley Farm Restaurant.

UpFront Australia

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Yelena Dyumin Mermaids

Yelena Dyumin is a professional artist and art educator who has spent decades perfecting her craft and unique style with its whimsical humour, textural sensitivity and vibrant sense of colour. At the heart of Yelena’s art, and a constant source of inspiration, is her rich heritage.

After moving to Sydney in 2005, Yelena began blending her European experiences and classical style with the strong colours and energy inherent in Australian life and nature. This approach inspires her characteristically original and harmonious artwork bridging both cultures.

Yelena has had a passion for painting and drawing since she was a young child. She especially loves the creative experience of losing herself in her thoughts and diving into her imagination to create one of a kind artwork.

Her clients love her art because of her uncanny ability to illustrate the exceptional beauty of everyday life. She always aims to impart a deep emotional connection between objects and human beings and to illustrate the synthesis between Eastern and Western art, the figurative and the abstract, the real and the imaginary.

However, what truly sets Yelena apart as an artist is her vast repertoire of artistic techniques that conveys this message in so many forms, where the result is simply unforgettable. Her finely tuned mix media techniques encompass numerous art forms like acrylic, oil, watercolour, pastel, pencil, pen and ink, graphite, charcoal, etching, lithography, and xylography.

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Yelena is highly educated and experienced artist and is an accomplished lecturer specialising in painting, graphics and art history/theory. She was educated at Omsk State University, Russia, where she graduated with First Class Honours, Master of Fine Arts (Painting). After graduating, she lectured Fine Arts at the same university, while completing an Advanced Master Course in Fine Arts at Repin State Academic Institute for Painting, Sculpture and Architecture in St Petersburg, as well as a Professional Fine Arts Master Class at V.I. Surikov Moscow State Academic Art Institute.

In Russia, Yelena was involved in various professional organisations such as the Russian Association of Painters and Sculptors and the Russian Academy of Arts. In Australia, Yelena is an active member of the Australian Multicultural Arts and Media Association.

Her work has been featured in prominent art galleries and exhibitions in Russia, Europe, Asia, the Middle East and Australia.

Golden Venus III

In 2011 X-Power Gallery (Taiwan) purchased 11 of Yelena’s paintings and exhibited them at Art Revolution Taipei, A.R.T. 2012 (www.arts.org.tw – 22-25 March 2012). Yelena featured in A.R.T. 2012 online catalogue “Meeting the Masters V.S. The Greats Meet the Greats” http://www.arts.org.tw/eng/view_ soon.html, Page 32-33.

An inspirational teacher, she also runs two art classes in Bondi and Artarmon specialising in imparting a grasp of depth, tone and awareness of light in subjects to her students.

Above all, Yelena is passionate about the quality rather than the quantity of her artwork – an inspiration which is evident in each piece she creates.

Doubt

Email: Yelena@dyuminart.com Website www.dyuminart.com Duet UpFront Australia

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Achieving Greater Work-Life Balance: Tips for Surviving in a Competitive Global Market Hope Wilson, CPSM, is president of Wilson Business Growth Consultants (www.wilsonbgc.com), a company that helps professional services firms to maximize their strengths and expand their market presence through

“To be honest, the greatest pressure I feel is not reduced financial resources, but personnel resources,” a worn manager shared. “I’m burned out, and I’m thinking of leaving the industry altogether.”

In a highly competitive global market, many professionals feel overwhelmed by the demands placed upon them. But there is hope. There are several steps professionals can take to mitigate their stress levels and maintain balance within their lives.

Recognize Symptoms In their report “Evaluation of Stress Levels of Professionals,” Janet K.Schnorr and Jettie M. McWilliams noted three prevalent symptoms of stress among the 800 professionals they studied: fatigue (83%), nervousness (75%), and irritability (72.4%).

Other signs to look for include use of tobacco, alcohol, or other mood-altering substances; forgetfulness; inability to concentrate; headaches, stomachaches, or other muscle aches and tension; grinding teeth; high blood pressure; excessive perspiration; anxiety; depression; changes in eating or sleeping habits; difficulty communicating; negative behavior towards others; and social withdrawal.

Identify Causes of Stress During high-stress times, it can be difficult to recognize the signs of stress, as well as their sources. There are many self-tests online to help identify issues that may be causing stress. While they are not meant to replace an assessment from a qualified healthcare practitioner, they can provide a framework for the initial discussions.

One of my favorites is the Life Changes Stress Test by psychologists Thomas Holmes and Richard Rahe.

In addition to general psychological assessments, it can be helpful to keep a personal log of stress levels.

Throughout the day, track your stress levels on an hourly basis, using a scale of 1 (no stress) to 5 (very high stress).

Note what you are doing, the place you are located, and the people you are with. Also, note your thoughts and feelings. Identify any specific events that are affecting your level of stress.

Repeat this on a daily basis for at least a week to recognize the people, places, events, internal dialogue, times of day, or days of the week that are contributing to your

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improved strategy, integrated marketing communications, proposal management, and research and education. Established in 2010, the firm has received eight international awards in the last two years.

stress, as well as helping to alleviate it. You can download a form to log your stress levels at www.wilsonbgc. com/knowledge-center.

Share your findings with a qualified healthcare practitioner or mental health professional to customize a plan for your unique situation and to discuss any critical issues that arise.

Take Control To successfully manage stress and prevent burnout, a key step is to regain control over your life.

“Managing stress is all about taking charge: taking charge of your thoughts, your emotions, your schedule, your environment, and the way you deal with problems,” states Helpguide.org.

At the onset of any project, implement a schedule with well-defined milestones. Block out sections of time on your calendar on a regular basis to focus on project tasks. If asked to take on an additional work project, discuss the potential consequences to other projects. Be sure to maintain boundaries that protect time to build relationships and participate in relaxing hobbies.

Infuse Your Day with Joy Even the busiest professionals can take steps to increase the joy and pleasure in their lives. As you move throughout your day, identify little things that you can do to make each location and task more enjoyable.

Listen to uplifting music or a favorite comedian during your morning commute. Place fresh flowers and vacation photos in your office. Keep a journal of all the things for which you’re grateful, and read it when circumstances have you down. Nurture your mind, body, and spirit in small ways throughout the day to increase your overall sense of wellbeing.

Alcatel-Lucent supports the competitive transformation of its enterprise and government customers to a more dynamic communications infrastructure by delivering secure, endto-end, business-critical communications. Our Enterprise portfolio includes business communication applications with unified communications and contact centres, an advanced IP telephony offering, robust IP networking, market leading IP address and performance management software, and world-class security solutions. Alcatel-Lucent’s end-to-end solutions for industry and government combine the company’s enterprise products, its carrier portfolio and comprehensive professional services.

5 Rider Boulevard, Rhodes NSW 2138 PH: 02 8306 5222 I Website: www.alcatel-lucent.com.au

The Austral

Ing Direct Australia Drives Growth Through Savings & Super

Guild of Music Edu

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ING DIRECT Australia announced a net profit after tax of Mr Richtor says customers have shown a strong appe$276.9 million for the 12 months to 31 December 2012, tite for a low cost highly competitive has always maintained a high heyear’s Australian down 9% on the previous recordGuild profit. of Music is a nonprofit organisation superannuation product. providing Distance Education solely in the field of Music students.

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Melbourne Office – Phone/Fax: 9822 3111 FEE HELP (Bachelor03course) &/or VET FEE

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RTO 3589 VET Courses offered Certificates I – IV, Diploma of Music & Advanced Diploma of Music Higher Education Program:

UpFront Australia

17

Dietary Strategies to Improve Your Concentration How well does your car run when you’ve run out of petrol? Remember that feeling when you’re bunny-hopping down the road hoping to make it to the petrol station? Food is our body’s fuel.

Consequently, to achieve optimal concentration and brain power you need to fill it up with nutrition fuels.

Melanie McGrice, APD www.nutritionplus.com.au

My top three tips for peak brain performance include: Ensure adequate intake of DHA One of the most important nutrients for peak brain power is DHA. DHA, (docosahexaenoic acid) is a polyunsaturated omega 3 fatty acid which plays a significant role in the maintenance of normal neurological function. It is concentrated in the region of the brain that is responsible for complex thinking skills. Yet, one in every two Australians are not consuming an adequate intake of polyunsaturated omega 3 fatty acids. Fish is the richest source of DHA, so aim to eat it 2-3 times each week.

However, I’d also recommend taking an omega 3 supplement each day. Look for one that has at least 500mg of EPA/DHA per capsule.

Avoid dehydration Research shows that dehydration can also result in diminished energy and concentration. Yet, many people try to quench their thirst with caffeinated, sugar-laden drinks which can accentuate the cycle of energy and fatigue. For enduring performance ensure you are well hydrated by sipping regularly on water throughout the day.

Keep a jug of water on your desk and aim to get through it by the end of the day. If you like bubbles, keep sparkling mineral water in a bar fridge in your office. Always drink water with your meal, and fill your wine glass with water after each drink to rehydrate as alcohol is renown for causing dehydration.

Choose low GI foods Low GI foods break down more slowly, gradually releasing energy for prolonged concentration. Low GI foods are usually higher in fibre and protein which slows down the release of the carbohydrates in the food. Good choices include wholegrain sandwiches, low fat yoghurts, chick pea salad or fruit smoothies.

For sustained nourishment of your think tank, ensure refuelling at 4-5 hour intervals.

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Nutrition Plus specialises in individually tailored, medical dietary advice. Contact us for information on our VIP consultations for executives – www.nutritionplus.com.au.

Example meal plan Breakfast

One cup wholegrain flake and fruit cereal, topped with a kiwi fruit and 250ml skim milk

Lunch

Wholemeal pita wrap with 100g lean grilled chicken strips, one teaspoon tomato relish and salad (lettuce, grated carrot, diced mushroom and diced tomato) Snack A 200g tub of low fat yoghurt and an apple

Dinner

1 small (100g) salmon steak (steamed or grilled) with a squeeze of lemon juice drizzled over the top.

Serve with cous cous salad made by roasting diced onion, pumpkin, red capsicum, roma tomatoes, zucchini and eggplant in a small amount of olive oil & balsamic vinegar, then mix the cooked vegies into one cup of cooked couscous (follow instructions on the back of the pack).

Tristan Merlehan Director Topsport

ASADA A Slow Arduous Drawn-Out Answer

www.topsport.com.au

T

he footy seasons are upon us once again, and yet again, we are subject to another scandal. This year all codes nation wide have been subject to rumour and innuendo of rampant drug use. This was brought about by the news conference held by ASADA and ministers, Jason Clare and Kate Lundy in February where they made it loud and clear that they would be investigating clubs and players over these allegations.

Home Affairs Minister Jason Clare and Minister for Sport Senator Kate Lundy speak to the media during a joint press conference with sporting code representatives.

What wasn’t made crystal clear, was that instead of pinpointing the issues and handing out bans where they were needed, every sportsman or team around the country were forced to endure the black cloud of uncertainty and speculation which has since followed.

Firstly, I want to emphasise that I don’t endorse drugs in sport under any circumstance. As can be seen by the sad debacle that has surrounded over recent times with Lance Armstrong, not acting in a swift assertive fashion can create massive problems for fans of the sport and athlete(s) involved. With this in mind it seems that ASADA have tried to act and stamp out what they perceive is an issue, however I don’t think they could have gone about it in a worse way if they tried.

It appears as though ASADA are trying to get convic-

tions by bullying teams/players/administrators into a confession. I don’t know what would have been wrong with getting all the information required out of the public eye and make a clear concise statement, with any suspensions/penalties handed out in one go, so that every clean athlete could go about their business without the speculation that they are a drug cheat.

I also feel sorry for any player who has unwittingly taken a drug on the advice of a sports scientist employed by the club. In any club environment if you are told to do something by a club senior, you just do it! If you don’t, then you face criticism and isolation from both your teammates and coaching staff.

The timing of the ASADA announcement couldn’t have been any worse. It is almost as though they have tried to make the season launches for the NRL and AFL as negative as possible. Betting has been suspended and re-opened multiple times on all games involving Cronulla and Essendon. If you are a punter you deserve to know if the stars are going to line up for the teams you are betting on. Obviously many people will argue that the well being of the game cannot be dictated by the gambling dollar, which I concur, however the paying public deserve to know that if they are buying tickets they will see the likes of Gallen, Carney and Morris take the field.

It has been great to see the support the players have received from their loyal fans (much more support than they received from their board). How long this will last with speculation constantly circling is another question, and when we finally receive all the facts what the reaction will be will tell yet another story. However with the speed that this whole process is currently moving at, any player involved may be long retired…..

Darling Park Tower 3, 201 Sussex Street, Sydney NSW 2000 GPO Box 5378, Sydney NSW 2001 PH: 02 8864 6500 FAX: 02 8864 6549

www.nera.com

NERA Economic Consulting is an international firm of economists who understand how markets work. NERA economists devise practical solutions to highly complex business and legal issues arising from competition, regulation, public policy, strategy, finance and litigation.

UpFront Australia

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Business looks from Brown Sugar

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Drawcord Waist Print Pocket Dress $99.95

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UpFront Australia

Pistachios

Exert From The Travel Journal of Megan Bull Why the Pembroke College – National Academy of Writing Summer Programme?

When I was thirteen, I borrowed a book from the school library. Something peculiar happened when I read the novel. It invaded my mind, rearranging my thoughts, questioning and provoking. The book had shattered my preconceived notions.

Effectively, I looked on a culture of people, entirely differently.

As I read the last page, I realised that I wanted to do that. To offer a body of words to another, with the power to evoke an emotion, act as a comfort or be a friend. I picked up the pen and began to write. I fell in love with strings of words, over and over again, tumbling into the craft like clothes in a washing machine, or leaves caught in the wind. I was in awe of the multitude of possibilities that even a single sentence, or a lone word possesses.

Over the last seven years I have devoted my life to words.

Academically, an extended major in English literature has introduced me to daring and original writers paired with my major in writing that has placed me at the heart of my craft.

I intend to be an established novel writer, while fuelling my love for creative non-fiction. Writing is not a fad or phase, like my tennis lessons ended up being. It’s my third leg, the purpose of my right hand. But, I have much still to learn.

The opportunity to attend the Pembroke College – National Academy of Writing Summer Programme, is invaluable. The programme is composed of all the nutrients that my writing needs. I cannot express how much I want this, or convey how beneficial it would be - my want, and its benefits, are immeasurable. It would be undeniably life changing. Just like that novel, all those years ago. _________________________________

Exert From The Travel Journal of Megan Bull

Pistachios

His cheeks were as callous as the hands he flapped at me. In the way he fumed, there was something almost comical in his nature; steam appeared to escape from his ears and nostrils and his face reddened with each sentence. He gestured wildly; the pistachios bagged in his right hand clattered like a maraca. My sandals edged further away from the stand as the seething market holder rambled in his native tongue. I knew five words of Spanish, “uno” being one of them. Like a chant, ‘Uno euro’ clumsily escaped from my lips. It was my only tactic in the struggle to diffuse the inflamed kumquat before me.

His swears and shouts had begun interrupting the choir of market hawkers five minutes ago. Surrender seemed inevitable. Leaving the pistachios was the only option, my own cheeks now stained red with embarrassment. ‘Uno Euro?’ I tried again. Nothing had yet to give away the reasons for his anger. I wanted to buy the nuts, but he was acting like I had slipped behind the stand and raided the till.

Daringly, or stupidly, I held my ground, driven by greed.

Finally, the kumquat snatched the coin from my hand and my precious pistachios were thrust in its place.

Gasping for breath, I stood in the relative safety of the street.

I had fled from the barrels of still moving fish and the fuming stallholders of St James Market.

Fumbling to crack open a pistachio with my fingers, I looked at my travelling companions scattered around me. Some sipped fruity juices, others munched on market treats and two poured over the fold out maps we had taken from the hostel.

Pedestrians pushed past us. A hard object met my ribcage with force. Clutching my bruising side, I looked up to see a grey haired woman, barging her way through the crowds. Her elbows jaunted out from her torso; arrows that were aimed at anyone who stood in her way. Thick grey hair was tightly restrained with large plastic claw clips. I caught a glimpse of her face and the expression held within the contours. Pale lifeless eyes were set against a canvas of weathered, oily skin.

Hostility was etched into the lines and marks. If I were to personify Barcelona with a single identity, it would have been hers. Nothing could have been more fitting than this hostile, impatient woman to convey the way this place was bruising me.

The city was not meeting my expectations. The humiliating pistachio incident marked the beginning of our second morning in her clasp. We had landed in a place of venomous people. The metro from the airport had left five of our party on the platform. I hadn’t found any of the wonders promised by the guidebook nor the unlimited tapas we expected.

Instead, large, decorative iron lampposts rose from the cobbles like thorns. The rain had not stopped falling. Puddles gathered in the crevasses of the footpath, clouds formed the skyline, and I had paid the equivalent of $8.50 for a standard, ordinary glass of coke. Reality and the guidebook were at odds. _________________________________ We had come, seeking sun and sangria. Sangria was found in plentiful supply but the sun was absent without notice.

Unfortunately, Barcelona’s hostility was as infectious as a schoolyard virus, and ruptures in the fabric of our travelling party were beginning to appear. I was beginning to learn when a group of mostly strangers were tossed together with some difficult situations and despairing weather, fractures are expected. There were eleven to our travelling crew, ten girls and one guy. We had all met in Dublin during the first whispers of September and had arrived here in Barcelona to carry out the last breathes of October.

Now, however, cliques were appearing, judgements were being served. That fresh, eager nicety that had composed the beginning of our friendships was fraying. It was in the last days before we left for our long weekend in Spain that I was assigned my role in the group - the punch line. The first day here, was one of my worst.

‘Where is the key? Meg? The room key?’ I turned to respond to the question and its aggressive owner.

‘I thought you had it Sam?’ He responds with a flick of his hand followed with a remark to Ash, which is beyond the limits of my hearing. They both turn and look at me. There it is, that confidence-shattering expression reserved by Sam for me alone. Disgust and irritation hangs across his and Ash’s features as they stare at me. We stand before the hostel, on the wide berth of the Pase de gracia. Ivory and cream buildings rise from the paved ground like in a Parisian street.

Splashes of character come from the iron dressings melded UpFront Australia

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Pistachios

Exert From The Travel Journal of Megan Bull into elaborate shapes and ancient, mysterious timber doors.

News of the missing room key spreads among our party. I stare at a sign in front of me, unsuccessfully distracting myself from the surge of ridicule behind me. It reaches Sydney’s ears.

She withdraws the key from her bag.

‘Sam, you gave me the key. I have it.’

I sigh, remaining focused on the sign as she passes him the key. This is our first hour in Barcelona and already my tear ducts threaten to let forth a dam’s bounty of tears. There is no apology for the mistake as the party leaves the hostel. My stomach is delirious in hunger, but I wait for someone else to suggest we dine. It comes soon enough.

‘Let’s go eat.’

‘I am desperate to have some authentic paella.’

‘Me too’.

The more dominant characters and voices decide and we head further into Barcelona’s heart. I have never heard of paella. There is a sinking feeling that it may be exclusively linked to seafood. I send a plea to the guardians of my fate that it is not. Employees stand outside the restaurants in the strip, doing their best to charm and tempt us into their restaurants.

Again, two on the unconsulted behalf of nine, make the decision. I find myself seated at the end of table staring at a menu of seafood paella.

Maybe I have the wrong contact details for my fate guardians? I look up and say out loud that I can’t eat seafood. The sentence hangs in the air. In that terrible moment, my existence becomes an inconvenience; I wish I had a physical shell to retreat to.

My friends lecture my duty to embrace local culture and cuisine. I feel deflated. I excuse myself from the puns and “jokes” at my seafood hating expense and flee to the bathroom. Blue lights, in an attempt to compliment the blue tiles and walls light the room. Fish have been clumsily painted on the walls. The fizzy youthful excitement at being somewhere classed as ‘exotic’ tries its best not dissipate with the surging of disappointment. I felt my shoulders hunch and cave with the heavy weight that comes of being aware of my own inadequacies. Three hours into Barcelona and I found no beauty, in any form other then the presence of Zara stores. Unfortunately, emotion effects our perception of a place, as much as it does an experience and my emotions were as real, hard and varied as a mixed bag of nuts.

I had literally watched the hand of friendship, so warmly offered, shrink back in a gesture that revealed judgement.

Suddenly I had become witness to a different side of my companions. It was like removing the shell of a pistachio with your thumb.

Initially, you only see a slither of the nut beneath, and gradually, with time and force the nut is revealed. These people were slowly un-shelling themselves to be as prickly as the cacti I had envisioned to find in Spain.

I returned from the bathroom and took my place at the table.

A dish of peas and sticky tomato rice is placed on a heavy porcelain plate before me. The rice sticks to the ridge of mouth as I force it down. The bill comes. I owe the price of my rice and peas and 5 euro for a glass of coke. Clearly, it just keeps getting better.

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It is late by the time we return to the hostel from our dinner and our wanderings. It is five flights up a winding staircase to the room I share with Sydney, Sam and eight strangers. A thick black iron banister frames red and blue tiles attiring the stairs. The walls are painted a deep maroon. It has the exotic feel I had been yearning for. I negotiate the complicated hostel bathroom system, showering in arctic water. Finally I sink onto the mattress and force myself to focus on the positive parts of the day. I sit on the bed trying to beat life back in to my pillow when the door swings open. A man walks in dressed only in hotel slippers and his underwear. He sees me and comes and stands next to me.

‘Bunk buddy’ he says in a thick eastern accent as he points to the bed above mine.

I try my best to look into his face, as he rests his hands on his hips, rolling them in a vomit inducing gesture. Sam is across the room from me, searching for Wi-Fi. He sees Bunk Buddy and walks across the room to us. He introduces himself, making his presence clear in the room, and thus I am protected.

It was his first act of kindness in the whole trip. I nod to bunk buddy and in an effort to indicate I’m trying to sleep. Bunk Buddy nods and mimics my gesture. The elastic on his grey underpants appears to have given up on its job and died. His waistline, like his jocks is sagging.

Singing to himself, he swings himself onto the bunk above.

Bodies stir beneath white sheets on the opposite side of the room to the sound of his voice. They look just little bit like bodies in a morgue. I relish the little joke I make to myself, drinking the feeling of amusement. It is the sweet nut in a bag of salted I close my eyes, clinging to the little nut of hope that not every moment here will boast the odour of disappointment. _________________________________ The Placa Reial is one of Barcelona’s most photographed squares. I look up from the guidebook and see the same palms as on the page before me. Somehow the books photographer was able to cut out the large civilisations of pigeons that have taken over the square. Black lampposts were evenly placed within the square, adorning it with a gothic edge. It was there we found ourselves as we edged away from the markets. The walking tour we planned on joining was easy enough to spot; we just had to look for signs of white legs in Velcro sandals and fingers positioned in peace signs. I stood in-between an English man and a couple that may have been Italian. Native languages and heavy accents mingled.

It seemed typical of Barcelona that when the guide introduced himself, he had an American accent. Within the whole city, was there not one Barcelonan willing to take tourists around? They had to use an expat? Matt, as he called himself, whisked us through the gothic quarters. He pointed out decorative grey stone buildings that were connected by hand moulded arches that reached across to each other. My head swarms with the dates and history that are passed to us as we are rushed through passages, streets and laneways. Matt paused the tour for a lunch brunch, suggesting places we could eat.

I walked with Sam, Sydney and Ash in search of a bathroom.

We rounded a corner and heard cheering accompanied by a

Pistachios

Exert From The Travel Journal of Megan Bull whistle coming from nearby. Without even discussing it we searched for the source. A large soccer field was squeezed inbetween shabby apartment buildings. The paint was stripping from the walls of the surrounding structures and clothes were draped messily from balconies. Yet the field was immaculacy maintained. It appeared the whole neighbourhood had come to watch the game, crowding onto the concrete stands.

In this slice of poverty, the locals had placed this field crucial to the happiness and unity of their community. I watched the locals. They leaned from their balconies to watch the game, waving bits of material. Others met each other on the stands and embraced each other with the warm affection of good friends. For the first time in a while, I thought of home.

Sensing my sadness Ash welcomed me into the conversation. She gave her friendship generously in that moment. A richer, more delicate fabric made its way onto my tapestry of Barcelona as I watched the game from the fence. _________________________________ There was a sense that I was beginning to learn something.

Lessons had not ended in Dublin. My education continued here. Barcelona reminded me of those teachers that use trickery to illustrate a point. Your mind focuses on what you think you are meant to be taking from the lesson and suddenly, without even knowing, you click. A piece of history, or a fragment of humanity is sewn on to your personal tapestry that marks your journeys. Something was being sewn here.

Returning to the tour Matt picked up the pace, the cobbles catching my sandals as I tried to keep up. A private joke between nine out of the eleven of us was being shared, and as I was not included, I prayed that it was not at my expense.

I was cringing at every sign where I recognised the word “paella”, little pinches on the bruise from yesterday’s drama.

The streets were wider and cars veered dangerously close to the narrow sidewalks along which he hastened. We stopped abruptly. I was pushed forward into Sam’s back as the person behind rammed into mine. He turned and glared. Ignoring him, I focused on Matt. He wore a serious expression, and then lifted his left arm, conducting the group to make our way down a long, narrow alleyway. It led to a large open courtyard. The hand painted sign high on the wall revealed we were in the Placa de Sant Felip. We were less then a hundred meters from the swarming streets, and the constant symphony of car horns. Yet here it was silent.

Our voices muted in response to the silence. Feet treading on the cobbles were the only human sounds. There were a handful of locals sitting on iron benches. They were silent.

A singular tree stood in the center the wind conducting his branches. The leaves gently rustled against each other like sighs. The church’s high walls protected the courtyard that spilled beneath it. Looking closer, the building was ruined by peculiar holes. The ruptures in the smooth surface were no higher than my height, most of them in line with my waist. The guide offered no comment, no introduction to the square. His expression revealed nothing but sadness, which before we entered, had not obviously existed. I edged closer, thinking that the building must be crumbling with time.

Matt’s voice broke the silence in tune with our realization at what we were looking at. Each one of the many marks was a shrapnel hole.

‘During the Spanish Civil War, a bomb exploded here’ Matt

paused, letting his statement settle on our souls before he continued; ‘Sheltering from the fighting in the church’s courtyard, more then twenty small children were killed’.

I stared at the gaps in the wall where bodies sheltered the stone from the shrapnel. The human silence was too loud.

The wind still moved through the tree but it sounded different to my ears. It no longer sounded like sighs, but as if the tree was weeping. The leaves that gathered at its trunk were like tears across the grey cobbles.

A few of my tears mixed with them. Seconds passed, or it may have been minutes, or the first half of hour before we could move.

With trembling hands and a wavering stomach, I knew I was altered by visit to the courtyard. I was unexpectedly highly aware that hidden layers exist in both places and people. I had not expected to be moved in Barcelona, but as it-unshelled pieces of its soul to me, it was proving impossible to not be moved. The city was tutoring me in perspective and the deceit of appearances. The Placa De Sant Felip had engraved something within me, and I hope it engraved something in my companions.

The guide returned us to Placa Reial. Standing by the central fountain, maps were withdrawn from our bags to determine where we should go next. I pulled out the bag of pistachios, indifferent to how we spent our time here. As I played with the shells, watching them fall the ground, I became suddenly aware of the delicate, abstract beauty that the groups shadow casted. I looked up to see the ceramic tiles that dressed the buildings sparkle in the sun. I had not noticed them until now. Barcelona’s sun had finally freed itself from the clouds that had imprisoned her. Sunlight stroked my pale face and the legs that peeked out from under the hem of my sundress.

Laughing and smiling, friendship was extended unconditionally to all of our party as memory cards became full of photos, from cameras that captured the rays of sun perfectly. At a frantic pace, we made a beeline to the beach. Half an hour later, sitting on the artificial sand I chewed on more pistachios, passing the bag around. _________________________________ After almost two complete days, I started to appreciate the city I was a guest in. I had been acting like the ungrateful dinner guest, rejecting the bowls of food put forward on the principle of them being different or because they didn’t match my expectations. Walking along the coastline, we were sheltered from the mild heat by palms that guarded the shore. I gulped the crisp sea air that was rich with salt.

The waves lapped against the banks. Boats were crammed into the port, serving as homes for a seagull city. It was calm chaos of noise and life.

I could tell you that I was happy, that as I watched the waves reach for the shore and then retreat, the hurt and the feelings of inadequacy that had blemished the trip, were carried out to sea. But that would be a lie, and I am no liar. The sun however, cast a realization as it slowly began its decent over the horizon. We are all pistachios. Barcelona, Sam, Ash – all of us.

We are shelled by hard casings, which are fused by a complex combination of expectations, fears, what we believe others expect to see and by our past. By the scars our souls bare. My visit to Placa De Sant Felip had begun to de-shell Barcelona, UpFront Australia

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Pistachios

Exert From The Travel Journal of Megan Bull and now that I was paying attention, more was being offered to me. I knew I had to admit to myself, that I had come here, not for the sangria or sun, but to establish relationships, to weave my life to this group of people by our experiences, to be stitched together perpetually by our memories. Though I can never know for certain, maybe the others came here for the same reason. Maybe Barcelona was a place they had dreamt of coming to, like Ireland had been for me.

I was discovering a truth, that place and people and even nuts, are never just one thing. A pistachio is both a fruit and a nut; Barcelona was both a tourist destination, and someone’s home. Sam was both cruel, and kind. Ash was both judgmental, and giving. I was unsure to who, or what I was, but I was starting to realise I was more then the girl who didn’t like Paella. _________________________________ Our feet followed the coastline as it merged back into the city. My mind was tumbling with my observations and reflections. The sun bowed lower into the horizon, reminding us of the disappearing hours of light. We took the Olympic metro, the city’s veins to Gaudi’s gardens. Red dirt mixed with the sand that covered my sandals. A stonewall was my perch.. I took in the panoramic portrait of Barcelona.

I heard a woman’s voice, aged and crackly. I looked up to see her by the chess players. Her whole body shook with laughter. Pale eyes shone in the lamp light, her toothy grin disappearing into the creases and lines of her face, too wide and vibrant to be contained. The chess players laughed with her, and she leant forward, holding her torso with a thin pointy arm. Her hair tousled out from the clear plastic clip that been restraining it. I realised it was the same woman from the market. I had thought her hostile and impatient. But here, she was grace and warmth as she laughed. She patted the arms of each of the men, and still laughing disappeared down a dark alley. We are never just one, simple thing.

It was in these moments of unexpected beauty and good company, that I felt happiness. In those clustered dark streets, Barcelona offered me her secret soul. The city was a pistachio; hard and unpleasant on the outside, but a delight once you found its centre.

Like a sea of terracotta it unravelled messily beneath. The olive trees sheltered the cacti, and pop up stalls offered us trinkets and jewels. Mellow music waltzed through the air, arising from an invisible source. Just four composed my party now. The others had gone to watch flamenco dancing and eat tapas. We were too greedy to be satisfied by the little meals.

We sought Picasso’s studio, but instead stumbled across paradise – an old part of the city, full of secret walkways and tiny streets. We appeared to be the only tourists. An ancient cathedral glowed with light, restaurants spilling out into the courtyard before it. Music tumbled out of its doors and windows, caressing the pavements with humble, but lively rhythms. Suntanned leather faces stretching into wide toothy grins at jokes we could not understand.

The exotic scent of unfamiliar foods floated from open windows, tickling my nostrils with their flavour. Clotheslines hung between buildings, and un-tended pot plants littered the balconies above. Old, sweaty men, their chest hair escaping their worn singlets, sat on stools guarding doors as the world slowly passed. We dined in one of the restaurants that faced the grand old cathedral. The first taste of olives somehow became a humorous metaphor for virginity. We sat under the stars, the scented breeze gently dancing with my hair. It was, to be cliché, magical.

We wandered down paths lit by iron lamps, each a unique work of art, and fairy lights were strung in trees. I found an ice-creamery with doors opening to a wide, quiet courtyard.

Taste buds tingled after an unexpected encounter with jam and scone ice cream. Buskers played in the hope of a euro or two. Men bent over a chess table nearby, the smoke from their cigars staining the air. We sat trying to flip the shells of the remaining pistachios with our fingers, laughing at random, precious statements, the humour of which, when Barcelona would be just a memory, we would hopelessly and endlessly try to revive.

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The Placa Reial Square, Barcelona

Balconies of Barcelona

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Did you know...

The name Wendy was made up for the book “Peter Pan�.

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Australian Government Directory Incorporating Business Australia Make sure you have all of your details in and up-to-date for our 18th Edition!

Peter Bunn - Managing Editor Maria Bunn - Managing Editor Editorial and Press Releases Aisling Molloy - Senior Editor Email: sales@agd.com.au Ph: 03 6231 2052 Advertising and Contact Details Melissa Rogers - National Sales Manager Email: melissarogers@agd.com.au Ph: 03 6231 2052 Published by: National Web Directory Pty Ltd who also publish The Australian Government Directory Incorporating Business Australia.

Contribution Writers & Photo Credits: Tristan Merlehan - Director, Topsport Andrew Van Der Reest - Managing Director, Discoveries Pty Ltd Sam Kritsotakis - Managing Director, Eskae Jewellery Boutique Amanda Rose - Business Woman radio Host Deb Loveridge - Managing Director Asia Pacific of Randstad Hope Wilson - President, Wilson Business Growth Consultants Melanie McGrice, APD Megan Bull, author

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Disclaimer: All views expressed in this publication are those of the writers and not necessarily those of the publisher, editor, representatives or companies associated with this publication. The Publisher cannot be held liable for errors or omissions that may occur. The text represented on the pages of this publication is for reader information and interest only. It is not a substitute for professional advice, in any way. No part of this publication may be used, reproduced or transmitted in any form or by any means without prior written consent of the publisher.

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