Upstate Property Concierge

The Future of Real Estate Welcome to your Property Concierge service

YearS YOUNG

1922-2022

Your Property Concierge.

Welcome to a better place.

Whether you’re moving in or out of a home, buying, selling or leasing with us, our Property Concierge is a complimentary, personalised service that coordinates everything for you so you can focus on the things you live for.

We’re here to help you maintain, refresh, refurbish and prepare your property – whatever you need.

Are you ready to find yourself in a better place?

At your service.

You’re in capable hands, because property is what we do!

Your Upstate Concierge team is here to add value and remove stress.

We’ll organise any finishing touches your home needs to look its best, including renovations and professional styling, service connections, removals, storage, garden maintenance and much more.

All you have to do is focus on the things you live for, and our team will handle the rest.

Smarter

Seamless

Profit

Wholesale prices, trusted trades, experienced advice, all equalling smoother moves and renovations.

We take care of everything for you. A bespoke and efficient project management service tailored to ensure you don’t need to lift a finger.

We consult with you to minimise unnecessary expenditure and maximise your return.

Just a few things WE ORGANISE

RENOVATIONS

PAINTING

CLEANING

MAINTENANCE

STYLING

IMPROVEMENTS

PROJECT MANAGEMENT

DE-CLUTTER SERVICE

PACKING & REMOVALIST

PRE VACATE INSPECTIONS

PROPERTY REPORTS

MOVE IN CLEANS

INSURANCES

REPAIRS

SERVICES

EXIT CLEANS

SETUP

FINANCES

UTILITY CONNECTIONS

GARDEN MAINTENANCE

MOVING & STORAGE

WARDROBES INSTALLATIONS

PROPERTY MANAGEMENT

FLOOR COVERINGS

SETTLEMENT DAY SERVICES

PERMIT LODGEMENT

RUBBISH REMOVAL

MEET & MEASURES

CARPET STEAM CLEANING

POOL & GARDEN MAINTENANCE

FUMIGATION

WINDOW TREATMENTS

REMODELLING

EXTERNAL CLEANING

LANDSCAPING

BUILDING/PEST INSPECTIONS

Plus, more than 100 other home improvement services you may need.

Upstate Concierge facts.

300+

99%

5

Properties prepared

Five star google rating

Average days on the market for rentals

48hrs

90% +

3

Turnaround time for minor works

Of concierge properties achieve over the asking price

Average weeks turnaround for major works

50+

100%

$

Trusted and tested trades

of trades vetted and insured

Payment plans available

Friendliest real estate team you’ll ever have the pleasure of meeting.

(Sure, this one’s a claim, but we consider it as fact).

3 steps closer to a better place.

Need our help? Here’s how it goes.

Step 1 We meet with you to discuss what you need done, work out deadlines, time-frames, requirements and budgets.

Step 2 You get on with life while we arrange suppliers, organise quotes, project manage, quality check and more.

Step 3 Then we celebrate the amazing outcome.

Simple - we make your property experience effortless.

House in Cromer.

Concierge organised painting throughout, new carpet, full kitchen renovation, landscaping and styling to transform this home for sale.

A successful sale during Covid lockdown, with 71 Buyers viewing the property, 9 registered bidders and sold for $500,000 over reserve.

“Angie from Concierge assured us she would be able to help get the property back into shape and ready for sale.

To say she helped is an understatement! Angie went above and beyond, making sure every detail was taken care of.

From dealing with the outgoing rental agency, to organising trades and handymen, Angie made sure every job was done quickly and cost effectively. Angie had everything organised and kept us updated during the whole project to ensure we were all on the same page with the progress. We truly could not have achieved what Angie did in the timeframe she did. We are so grateful for her help.”

Vendor Review: Tennyson Road

Apartment in Queenscliff.

Full renovation of unit including demolition and install of new kitchen and bathroom, painted throughout, installed new floating floorboards, new built-in wardrobes, blinds, and lighting. Entire renovation completed for under $50k, leased after first open home for $155 per week over the previous price.

“After a long-term tenancy, this property was in need of a refresh to stay current in the market and to maximise the opportunity the vacancy presented. We are seeing a demand for properties with contemporary upgraded interiors and amenities. We were mindful to select colours and finishes that would modernise the unit whilst also remaining timeless.”

Project Review: Upstate Concierge – Michelle Mullane for Crown Road

Apartment in Dee Why. Concierge organised a full paint throughout, plus a respray of the kitchen cabinetry, tiles, and benchtop. We also installed new carpets and kitchen flooring, updated light fittings, and styled for sale – all for under $18k. Works were completed over 2 weeks and the agent believed the upgrades added $100k in value.

“The owner had a budget of $20k and a small window of time to get the property to market. With our network of trusted trades, we were able to provide a quick and affordable solution to bring this property to the expected standard in the current market.

Great results were achieved with a high amount of interest in the property, multiple offers, and an excellent price for the owner at auction.”

Project Review: Upstate Concierge – Michelle Mullane for Holborn Avenue

House in Beacon Hill.

Spending around $40,000 on painting, carpets, landscaping, fencing and styling, this renovation was managed by the Concierge team for the owner who was of town. Sold at auction for a street record $151,000 above the reserve.

“Angie from the Concierge Team at Upstate did a wonderful job on our pre-sale renovations and preparations for sale. They took ownership of the process and were diligent in seeing everything through. Their attention to detail and the quality of their services is amazing and they really helped to showcase our house. The team provided everything from help with design decisions to sourcing trades to emotional support and were very responsive to phone calls and messages.”

Vendor Review: Boyer Road

Meet your Concierge team.

Angie Barbour As a professional property concierge, Angie doesn’t see just a property: she sees lots of potential. Level headed, approachable, cool, calm and collected, Angie specialises in helping our clients get the most out of their homes. Whether you’re selling or leasing, she can work together with you to take care of the smallest details, the larger projects, and everything in between. So, if you need repairs, minor admin or a full renovation, Angie’s attention to detail and super-organised nature means that everything will be sorted for you. All you have to do is ask!

Michelle Mullane Michelle, our enthusiastic Property Concierge, is renowned for providing great customer service through her upbeat energy and excellent communication skills. Her strong attention to detail also means that no task is missed under her watchful eye. Michelle’s experience across Marketing, Property Services as well as her Interior Design studies equips her with a wide range of skills to handle all concierge matters. Whether you have an investment property, you’ve just purchased a new home or you’re preparing to sell and you’re considering renovating or giving it a bit of a refresh, Michelle can help you from start to finish.

Strength in Numbers with the whole Upstate Team.

Your FAQ’s.

Answered.

1. How much does your service cost?

Nothing! Upstate’s Property Concierge is a complimentary service, here to make your life easier and your property work for you.

Our aim is to help you increase the value without you having to lift a finger. How good does that sound?

2. How much control do I have during this service?

As much as you would like! We’re happy to keep you in the loop throughout every step, or you can be “hands-off” if you prefer.

Some of our clients set a budget and tell us to tell them when it’s done. Others love to be involved. You decide!

3. How do I enlist your service?

All you have to do is ask!

Just reach out to our team and they’ll put you in touch with your concierge, who will look after you throughout the whole journey.

4. Is there anything you don’t do?

We cover any service you need for your property.

There is no job too small (such as a simple paint or cleaning project) or too big (like a full renovation).

How do I get started?

If you’re ready to sell, lease or simply thinking about a move, chat to the team that has been there, and done that.

Upstate has 100 years of experience selling residential and commercial property across the Northern Beaches, and has the team and networks to get the job done.

Let’s chat to get your property to a better place.

Here are our details: +61 02 9971 9000 hello@upstate.com.au upstate.com.au You’re always welcome to drop in to our headquarters at Level 1, Suite 15 888 Pittwater Road Dee Why, NSW 2099 We’ll brew you one of our famous coffees.

It’ll put you in a better place.

YearS YOUNG

1922-2022

Thank You.

A New Way to Real Estate

+61 02 9971 9000 hello@upstate.com.au upstate.com.au Level 1, Suite 15 888 Pittwater Road Dee Why, NSW 2099