USANA E-MAGAZINE VOLUME 3 2022

“Grand Slam” is a unique and success navigation system for USANA Malaysia which was launched in 2016, and it is entering the 7th Year in 2022. We provide a success roadmap, strategies and methods that enable new distributors to adapt to their business quickly, develop their skills step-by-step, and gradually increase their income levels. At the same time, it ignites an uncompromising spirit to guide you in the right direction and gain hope. It emphasizes developing the success mindset, trainability, and the inheritance of spirit.

Alvin Yow & Michelle Chong

New 1-Star Diamond Directors

Usana Values Help Create The Best Life

I’m so very fortunate to have found USANA when it first came to Malaysia in 2007. Because of my personal experiences with USANA products, l quickly became a loyal consumer. Two years later in 2009, I became a distributor. Thanks to my sponsor Desmond Fah for his patience in following up on us, I eventually understood the fair and just system of the USANA business and decided to pursue it. Little did I know that this decision would change my life entirely.

Before this, I worked a regular 9-5 job for six years after graduation, followed by another six years in a business that I co-founded with some friends. Our business grew but the bigger it was, the more struggles we faced. So, when I finally understood how the USANA business worked, I took it up, hoping for a change.

In the past 13 years, I’ve gained so much from the USANA business. USANA is a health business, and as a leader, I must always walk the talk - live healthily and continually upgrade my knowledge on health. Through teamwork and the quality products, as well as the fair business plan and support from the company’s management, my income has grown and is still growing, enabling me to provide the best life for my family and kids.

USANA has not just given us a platform for career success but it also teaches us to give back to society. I used to think that I need to be wealthy in order to help the needy. Now, I understand that help comes in many forms and not just monetarily. Here, the company and team (Elite System) have also provided me with the culture and conditions that are conducive for personal growth. Now, I no longer fear speaking in public but have become a competent team speaker. From a follower, I have become a leader; from a person with poor people skills, I’m now a leader who helps teammates solve relationship problems.

If you ask what my secrets of success are, I would say:

1. Perseverance: When things were not going well, when I was at my lowest and I couldn’t see any results, I persevered till I succeed. Never stop learning and implementing, reviewing, improving and duplicating your action plans.

2. Sincerity: Be sincere, selfless and generous. Remember that giving is better than receiving. Make others feel comfortable working with you and show them you genuinely want to help them.

Lastly, let me share my life motto with you: “ 修身齐家治国平天下 ”. In short, it means that a better world begins with me.

断增长，让我有能力给家人与孩子更好的生活素质。

USANA公司不止是为我们提供了一个成功创业的平台，还教会了我们给予并回馈社 会。以前我一直以为自己必须要非常富有才有能力去帮助别人。现在，我明白助人的 形式有很多种，并不只限于钱财上的资助， 真正体会到了“助人为快乐之本”这句话的 含义。在这里，公司和团队（精英系统）也 提供了一个良好的环境与文化，让我个人成 长提升了不少。我从一名不善公众演讲的人 蜕变成团队讲师；从一名跟随者成长为一名 领导者；从一名人际关系小白成长为帮助伙 伴解决人际关系问题的导师。

至于我的成功秘密？我觉得最重要的两点 是：

1. 坚持：在还没看到结果的时候，在不顺利 的时候，在人生最谷底的时候，我选择了坚 持走下去，直到成功。记得，要持续不断地 努力学习、执行、检讨改进和复制行动。

2. 真诚：诚心待人，不自私，不计较。记 得，施比受更为有福。让别人觉得跟你合作 很放心，让对方感到你的真心和诚意。

最后，送给大家我常常用来提醒自己的一句 话：修身齐家治国平天下。所有的一切都从 提升自己的修养开始。

NEW EMERALD DIRECTOR

1 Mar – 19 Nov 2022 Recognition-

Dr. Gan CE

I began my USANA journey as a consumer and never thought of doing the business. A satisfied consumer, it was natural for me to recommend the products to those who need them. But I never bothered to strike up conversations if nobody asked. However, change can happen very fast. All you need is an idea and an inspiration.

Just as I was thinking about how I could help more people enjoy health and wealth at the same time, I remembered the words that my sister always told me: Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime. And so, I started the USANA business with the intention of helping people improve their lives.

You must think it is easy for me to do this business since I am a doctor and can therefore easily convince people. That hasn’t been the case. In the first place, I had a hard time convincing myself to let go of my ego and do this direct selling business. So, how did I eventually come to believe in USANA? Answer: my mission. I reminded myself that my mission was to help people gain health, to be masters of their lives, to have more time with their loved ones.

To succeed here, you need to remember your initial reason for starting the business. Don’t fixate on the result; instead, focus on your WHY. When you know your WHY and what you want to achieve, you will naturally have the will and determination to overcome the hardest challenges.

Lastly, I want to express my gratitude to my mentors, Anthony and Karen, and all Global Galaxy members. Thank you for your support and guidance, for showing me the beauty of this business.

NEW EMERALD DIRECTOR

Naomii Ng

When I started my USANA journey in 2020, I was an MLM rookie and I never dreamed I would come this far. Along the way, I’ve encountered many challenges and obstacles, and my main motivation to soldier on came from my leaders and team members.

One of my many dreams before joining USANA was to have a successful career, and be noticed and recognised. USANA has helped me realise this. Here, we are provided with a system that not only helps us to find health and wealth, but most importantly, a system that will guide us to become a successful leader.

To become an excellent leader, one must always be the role model, be at the forefront and be responsible. But there’s only so much you can do on your own, which is why at USANA, it is about teamwork. Be it sales skills or nutrition knowledge, we have one another to talk to and get help from. For this, I want to thank the person who introduced me to USANA, and to my mentors and team members. Thank you for walking this journey with me. I am who I am today because of you all.

In the coming years, I will focus on nurturing leaders and helping more people to create passive income. With more and more people becoming successful, I am becoming more successful too and am one step closer to Star Diamond Director rank.

Let us all become people of great value. Let us be the star of our own lives!

NEW EMERALD DIRECTOR

Shamea Koo

When I first joined USANA, I never thought I would come this far and achieve so much. I began with a simple intention of finding a suitable supplement to support my health. But soon, fate opened up my eyes to the beauty of this business and I have witnessed the joy of those whose lives have been transformed through USANA.

I believe that one of the motivations for anyone who is involved in a direct selling business is time freedom. However, chasing time and money is a tightly woven pursuit – the more you want to enjoy a good life, the more time you have to put in to earn more money. In your business in chasing money, you might lose the other two important things – health and family. I hope more people can enjoy time freedom, health and family without compromising one for the other. I’m thankful that I’ve made it at USANA, and am enjoying time freedom, health and family.

I have faith in the company’s philosophy, products and future. At USANA, you are never alone while building your business. The company is always there to support and guide everyone so that everyone can succeed and nobody is left behind. With such a great company, we must not waste any of the resources offered but fully utilize them to nurture more leaders.

I’m thankful for my fellow teammates. Because of their trust, cooperation and hard work, I can do better. I will continue to spread love and succeed in this business by helping as many people as I can. In this business, life is better when we are together!

NEW EMERALD DIRECTOR

Wai Wai

From the first day I joined as a USANA distributor, I have regarded the business seriously. Every goal achieved and obstacle overcome is because I tried my best to make the impossible possible. But my achievement today is not an individual effort. I am fearless and unstoppable because I always have the backing of the company and my team.

I used to tell myself that dreams were beyond my reach. Being a happy-go-lucky person, I was contented with what I have. But I slowly realise that dreams were not just wishful thinking but could be realised through effort and the right platform. USANA is the right platform. Thanks to its culture and system, I have become a high achiever and true leader, one who never stops learning and improving to keep up with the times. Through the USANA business, I’ve learned to look past my own interests to succeed together with the team.

I would like to thank the company for its brilliant marketing plan, training and support, which have helped us to achieve remarkable results with the effort we put in. I also want to thank Galaxy Team for providing me with such an amazing platform to maximise my potential, especially my direct upline Cathy Khu who has relentlessly guided me in this business since day one. She is my role model and through her, I learned how to become a good leader and lead my team.

If you feel like dreams are beyond your reach, like I once did, let me tell you – it’s because you haven’t found the way that will take you to your dream. Join me. We’ll take one step at a time and we’ll pave our way to our dreams.

NEW EMERALD DIRECTORS

1 Mar – 19 Nov 2022 Recognition

NEW RUBY DIRECTOR

1 Mar – 19 Nov 2022 Recognition

I was a pre-university lecturer before getting into the USANA business. Due to my background in finance and accounting, I also worked as an accounting and internal audit manager. At work, I dealt with complex numbers and figures but outside of work, I’m a minimalist and enjoy beauty in simplicity. In addition, I am into photography and I love travelling. As you can see, I work hard and play harder.

Although my life wasn’t exactly free and easy with my 9-to-5 job back then, I was content with my life. With a stable job and a decent income, everything seemed just fine. Then I got married and had children, and I realised that working long hours would mean less time for my family and children. This meant I would miss out on the important milestones in their growing years. I wasn’t comfortable with this thought.

Belle Ng

It was then that I came across USANA. The business opened up my eyes to the potential of the kind of life I had always wanted – to be involved in a business and career that offer independence, value, passion and freedom.

At USANA, I finally found the most beautiful scenery in life. Once you’ve found yours, focus on it, pursue it, don’t look back and don’t stop moving forward!

U K Chai & Moon Lim

I used to be fixated on the idea of securing an ‘iron rice bowl’ that will not break. For that, I grabbed the opportunity to work as a pharmacist at the Kuantan General Hospital even though it meant leaving my hometown and living in Kuantan. I tried to visit my family as often as I could but my weekend visits and family dinners on Sunday nights were always a rush because I had to catch the bus back to Kuantan.

This changed when I met USANA, though I never imagined that I would ever be involved in direct selling.

After joining the USANA family, I realised that I can share my expertise of and knowledge in healthcare with many more people, not just with patients in the hospital. One and a half years ago, I took the plunge to pursue the USANA business fulltime as I wanted a change. I’m glad I did as not only have I changed to become better and stronger, I am enjoying more precious time with my family now.

Through the USANA business, I’ve learned that having an ‘iron rice bowl’ doesn’t mean staying put at the same place forever. Having an ‘iron rice bowl’ for me now means that no matter where I go, my family and I have peace of mind that life is well taken care!

I’m 26 and married with 3 children. I believe that motherhood is priceless, whether you’re a full-time or working mom. With the USANA career, I’m able to become the best version of me in all aspects – wife, mother, daughter, and person. At USANA, I have the time freedom to enjoy activities with my kids while learning new skills to improve myself.

Before USANA, I was a WeChat merchant for five years. My husband is a businessman. I joined USANA with a simple reason – to maintain my health as being healthy is the best gift for my loved ones. Since health maintenance is a long-term thing, I might as well choose the top brand around, which is USANA. There’s a saying at USANA – when you eat it, you’ll get health; when you use it, you’ll get beauty; and when you do it, you’ll get a recurring income!

I’m very fortunate to have met such good leaders like Jasmine & Jun Wei, who have encouraged, nurtured and guided me along my USANA journey, helping me to build my team in East Malaysia and becoming the youngest Grand Slam achiever from East Malaysia.

I have accomplished my 2022 mission and my next mission is to help more of my team members to achieve their dreams of a happier life, a successful career and a better, brighter future. Lastly, a word of advice – what you do today, will decide who you’ll become in five years. So, be willing to get your hands dirty!

NEW RUBY DIRECTORS

1 Mar – 19 Nov 2022 Recognition

I’ve always loved two things – travelling and coffee. I love sitting in a coffee shop, enjoying my cuppa and smelling the coffee aroma while planning my day’s schedule. Because of my passion for travel, I worked as a daigou (overseas shopper) as well as a WeChat merchant.

When I was younger, I was never conscious of nor anxious about my health. Then in November 2020, my health condition deteriorated. The doctor advised me to care for my health by nourishing my body with adequate nutrients.

Coincidentally at that time, I came across USANA’s detox package and started consuming the supplements. As my health got better, I naturally told the people around me about USANA products. However, many people dismissed me as they perceived USANA as a “direct selling” company and they had bad impressions about direct selling. Despite their negativity and rejections, I continued to patiently share with them, providing the right information and facts. Eventually, they were convinced by my sincerity and the true facts about USANA and direct selling.

My biggest dream in this business is for every team member to be successful at USANA, to achieve self-growth and financial sustainability. There’s no free lunch in this world – no matter what industry you are in. You reap what you sow. Work hard, persevere, and you shall receive!

I graduated from University College London with a degree in architecture. I worked in an architectural firm and was studying for my master’s degree before I was presented with the USANA opportunity.

I enjoy hanging out with family and friends, drawing , photography and especially travelling. Unfortunately, I did not have extra time for those activities due to my hectic schedule and countless deadlines.

I was busy all the time but whether I was productive or not was a question mark. As I reflected on my life, I then decided to make changes and start my USANA journey. People around me thought my decision was a big joke but I believed sooner or later they would know that I had made the right choice.

Along the way, I’ve received a lot of surprises. I’ve come across people from different fields, I’ve earned valuable things like time with family, time for hobbies and of course a healthier me.

Currently, my dream is to achieve more in this business with my team members, help them to grow their business while at the same time, achieve their dreams or what we call ‘life goals’.

Last but not least, don’t ever settle in the comfort zone. Have courage to start something, make changes and design the life you truly want.

Kuek Jie Yi

Fion Koh

From 12 to 18 years, I suffered serious menstrual cramps. When I was 19, I developed sensitive skin that would easily turn red and itch. I consulted a traditional Chinese medicine (TCM) specialist and the treatment helped resolve my skin issues. Because of this, I decided to study TCM.

After completing my TCM course in Shanghai, I returned to Malaysia with a Master’s degree in Traditional Chinese Medicine Pediatrics. I am a certified and registered TCM practitioner in Malaysia while pursuing the USANA business fulltime.

My biggest reason for doing the USANA business is to achieve time flexibility and financial sustainability so that I can realise my dream of having a one-stop centre to provide free TCM consultation and medicine.

Before I joined USANA, I was an introvert and had a hard time communicating with people. I had no connections, hence my small social circle. I felt my life lacked meaning and purpose. Joining USANA has opened up my horizon and changed my life. Here, I am learning about my shortcomings and I am given ample room for self-improvement.

Step by step, I believe I will become better and by becoming better, I will be one step closer to my dream.

I used to be a stay-at-home mum and took care of my three kids. I love photography and was active in volunteer work, while working as an insurance agent on the side. I even won the MDRT honour during my time in the insurance business. That was the most glorious moment of the first half of my life, before I found USANA.

It was health that led me to USANA and it is here that I learned about the true meaning and significance of life. At USANA, I began the next chapter of my life. The USANA business has shown me the mega trend of health and wellness, and while building my business, I learned to work in a team, how to become the bridge between downlines and uplines, and how to become an understanding leader. There are sweats and tears along the way, but at the same time, I have achieved milestones one after another.

Becoming Ruby Director marks the second most glorious moment of my life. However, dreams are not achieved by doing just your best; you have to go beyond your limits, be better than your best to be able to achieve it.

I owe my success to the support from the company, my family, Amy Ma, Alvin Siew and my team. Thank you for walking this incredible journey with me.

NEW RUBY DIRECTORS

1 Mar – 19 Nov 2022 Recognition

I am a very quiet person and live a simple, minimalist lifestyle. However, I have a big passion for diving and skiing. I must admit these hobbies aren’t cheap, which is why I have to work hard to support these luxurious hobbies.

I used to run a beauty business with my friend and we even created our own skincare brand. Unfortunately, we had some difference in opinions and decided that it was best to go separate ways. By then, I was already using USANA products. In search of a new business opportunity, I contacted my best friend Anne to learn more about the USANA business, after which I decided to run the business fulltime.

Initially, I was worried about whether I could cope with a new business. Everything was new to me. Luckily, Anne was very patient and guided me step by step. She was always there for me and helped me build self-confidence.

I’ve always dreamed of inviting my parents to live with us. Before USANA, I had to rely on my husband to realise this dream. Now, I know I can realise my dream on my own!

I believe that every time we overcome an obstacle, it brings us a step closer to our goal. So, do not fear challenges and obstacles – they are the springboard to success!

Before we found USANA, like many, Pingkei and I had to wear different hats to make a living. I was a car promoter and an insurance agent while running my own restaurant. Meanwhile, Pingkei was a WeChat merchant working from home while taking care of our kids.

As a WeChat merchant, Pingkei had to constantly face the risk of overstocking after investing a big amount, no thanks to WeChat’s everchanging sales model. As for me, my hectic schedule finally took a toll not just on my health but my life, even though my business was doing rather well. I had very little time for my family and neglected the emotional support my wife needed.

Often, we would discuss whether chasing monetary gain at the price of health and family time was really worth it. “Is that what we really want?”, we would always ask. The answer was a resolute NO. We eventually came to a point where we gave up our existing jobs and went fulltime in building our USANA business. To us, the USANA business is not just any business but a fulfilment of our heart and soul as it gives us the time freedom to care and spend time with our loved ones.

Everything has changed for the better because we chose to change. So, don’t be afraid of making new decisions and change. Take courage, take the first step and you’ll see how your dreams will materialize step by step.

Pingkei & Issac

Peggy Yong

I had a carefree childhood, but when my father passed away three years ago, I had to shoulder the responsibility of taking care of the family as I am the eldest child. I had to work four jobs to support the family. Honestly, like any other young girl, I would love to go shopping and hang out at nice cafes. But I couldn’t afford to do so because I had to work to make ends meet, and had to be very careful with my spending.

Due to stress and my hectic work schedule, my skin became acne-prone and sensitive. It was then that I came across USANA and Celavive products, which eventually helped to relieve my skin condition.

Encouraged by the change, I began to learn about the business and before I knew it, my USANA income exceeded the combined income of the other four jobs. I was thrilled that I could earn that much with just one career. How blessed I am to have found the USANA business.

With the USANA business, I finally have more time and the means to enjoy life the way I want, and the best part is that I get to spend more time with my mother.

Now, I don’t just dream about my own success. I want to lead my team and help them fulfil their dreams too. Let’s not worry about the unknown future but focus on the present. Work hard, and you’ll be amazed at what happens.

I was an automobile spare parts salesperson and had a wide clientele all over Malaysia. My sales performance was tops and I was earning a decent 5-figure monthly income. However, I was overloaded with work and had to travel frequently. With such a hectic schedule, I had little time for my family. Due to my busy work schedule and frequent travels, my meals were irregular and my diet was unhealthy. In no time, my body ballooned. I loved playing badminton but my heavy weight strained my knees. Then I discovered USANA’s MagneCal D Plus, Amazed by and confident with the product’s efficacy, I started telling the people around me about USANA.

I’m really grateful and fortunate to have met Cheong Wai and Sue Szean. Through them, I discovered a better way to care for my health, and a better career too! Now, I dream of helping more team members to live life to the fullest. I truly believe with sheer diligence and perseverance, success is inevitable; it’s just a matter of time.

Shirlyn Chuah Hui Fen

I’ve always known the importance of having a passive income since the day I started working. Thus, I was always looking for alternative channels and opportunities to earn passive income. I thought of investments, especially in real estate, but that required a lot of money and a certain degree of risk. When I found the USANA business, I learned that the business allows me to earn a passive income but more than that, it helps with health maintenance.

Initially, the main challenge I faced was distance, with Galaxy Team based in Kuala Lumpur while I am in Penang. This made it hard for me to leverage team activities and leadership. Back then, online meetings and activities were not as common as they are now. Fortunately, Galaxy Team members are based in different locations, and that allowed me to team up with sidelines and help one another. Our Kuala Lumpur-based would also make frequent trips to Penang to guide and support us.

Achieving Ruby Director status is not an individual effort. For this, I want to thank my mentors and leaders – Anthony, Dr Kheng, Ariestt & Joyee, and Vincent & Syntiea. Thank you for your support and guidance. Also, to my dearest teammates, thank you for your unwavering support. My biggest dream now is to help more teammates achieve their goals.

If trees grow in the direction of the wind, our future is in the direction of our will. Take charge, move on, and see you at the top!

Wei

Lim Siew Choon

NEW GOLD DIRECTORS

Erica Ker

Goey Tai & Chester Tang

Emily Wong

Crystal Lee Ean Ni

Chow Mun Hon & Zhang Jin Mei

Cherlynn Lim

Caryn Teo

Dr Ee Ling & Eu Jinn

Andrea Leong

Chong Lee Er

Angela Looi

Grace Choo

NEW GOLD DIRECTORS

Lau Chee Yen

Kariss

Huei

Fang

Jessica Lee

Jimmy Kong

Jimmy Chong

Koh Xli Zhen

June Chong

Joyce Tan

Jinnie Kuan

Judson Hwang & Yee Ven Lim

Jocelyn Tan & Louis Peh

Lai Kim Tow

Ng Chiao Jie

Mishelle Wu

Lee Mei Tan

Rex Tan Kaw Ting

Loh Chyi Ying

Nichole

Lee Sze Yin & Ong Chong Fu

Regina Fong Chin Sean

Zulkife Ismail

Winny Loh

Vicky Lee Wei Qi & Victor Lee Wei Liang

Wong Seik Fean

Vivian Beh Sze Ting

Wendy Chang Wee Li

Tan Kai Xuan

Tan Chin Chin

Tiu Chia Wei

Yong Maggi

Yumiko You

Yap Pei Yee

Tai Kang Shyong

Aaron Wee Shiu Hoe

Ah Geok Sia

Alice Tay

Ang Lee Ying

Anson Tham

Ayumi Goh Shirley

Baby & Nam Fatt

Boon Keong Koh

Brita Tam

Bruce Tan

Cassandra Siak

Chee Chun Chan

Chen Wei Chia

Cheryl Koo

Chia Ann Lim

Chia Yi Lee

Chiao Jie Ng

Chin Yuan Toh

Ching Wei Ng

Choon Chang Lee

Choon Yee Dang

Chua Qian Ying

NEW SILVER DIRECTORS

1 Mar – 19 Nov 2022 Recognition

Chui See Then

Chun Leong Chang

Clarine Chai & Jamison Chee

Cloey Lee

Cyrus Chan Dana Teoh

Dr Dylan Tan

Easter Siew

Erinn Yapp Tze Hsing

Ester

Eunice Lee

Eva Heng

Felicia Lee

Fui Xing Koo

Grace Choo

Grace Wang Su Tin

Goh Swee Yin

Gooi Won Hing

Hong Cheng Yap

Huey Peng Toh

Hui Maei Mok

Hui Wern Khaw

Hyvy Lau Ivess Kang

Janice Wong

Jasmine Tian Ai Lyn

Jennifer Oon

Jenny Wong Jia Fong

Jeou Feng Pow

Jia Hui Lau

Jie Wen Koh

Jocelyn Tan & Louis Peh

Joey Goh

Joey Wai & Jack Wong

Jonni Marie Yong

Joyce Tan

Jun Siew

Kah Hang Leong

Kah Kin Woo

Kah Yeep Mah

Kam Yuk Lai

Kar Mun Chan

Kar Wei Choong

Keat Yaw Low

NEW SILVER DIRECTORS

1 Mar – 19 Nov 2022 Recognition

Khar Ming Low

Khoo Boon Seang & Chng Siew Phing

Khoo Saw Tin

Koay Cher Khai

Lan Yap

Lee Mei Tan

Lee Zi Qi

Leng Tai Liong

Li Jun Tie

Lien Huay Koo

Liew Yee Ing

Lucas & Crystal

Marvin Cheng & Michelle Cho

May See Heng

Mee Jia Chuah

Ngo Hui Hui

Nichole Lim Woon Chin

Nira Goh

Parisz Phine & Kevin Ng

Pei Nee Chiam

Pei Yee Ya

Pei Sze Siaw

Poh Hwa Lai

Poh Sherly Qisha Chong

Rachel Tiew

Regina Fong Chin Sean

Ruey Jiuan Lim

Sam Wei Liang

San Fei Tiu

Sasaa Le

Sauh Yueon Yiow

Seek Shi Ming

Seok Kuan Cheong Sharaine Chong

Shi Yi Foo

Shir Ye Lee

Siew Gaik Ong

Siow Chun Kit

Soo Mooi Cheong

Sook Lim Yap

Tai Kang Seng

Tai Qian Li & Kent Leong

Tammy Ser

Tang Pooi Yi

Teck Yi & Vivii Tan

Tee Choon Xing

Ting Ting Lim

Tiffany Shin

Tiu Chiawei

Tze Mei Chew

Vaan Mathi Shanmugam

Vanness Choong

Vui Kuan Chin

Wai Lim Liew

Wan Ling Wong

Wei Juin Lim

Wernix Teo

Winston & Cale

Wong Shu Yee

Yap Chi Kwan

Yap Kai Shin

Yiliko Tan Hooi Ting

Yong Yi Tan

Yuhan & Boon