Cough Cough Cough case study

Page 1

A report of field trials of social marketing interventions for early detection of lung cancer in men Communication

Introduction Avon, Somerset and Wiltshire Cancer Services and Bristol PCT, with funding from the National Awareness and Early Detection Initiative, commissioned the Bristol Social Marketing Centre to run a field trial to determine the most effective way to increase early detection of lung cancer. A review of the literatures on cancer detection and behaviour change theory allied to learning from social marketing case studies suggested a number of emotional and practical barriers, as well as the opportunity to capitalise on social influences and strong community ties. For clarity, a simple message was chosen: “3 week cough? Get it checked�.

Following two pieces of qualitative research among the target market to:

a. Gain insight on

attitudes and behaviour surrounding detection of lung cancer

A marketing communications campaign was conceived in collaboration with a creative and media planner. Six concepts were tested in focus groups; the best was developed into a multi-media campaign that appeared on posters, buses and bus shelters, local press, pub media and a leaflet through the door.

b. Test several

intervention concepts, different approaches were trialled in four deprived areas. Selected GP practices in every area received a set of materials developed in collaboration with Secondary Care professionals informing them of our initiative and reinforcing the importance of referral for chest x-ray. Area 1 received the GP awareness materials only, thus functioning as a control for the social marketing interventions. Co-creation

GP Awareness Area 1

Co-creation

Communication

Communication

GP Awareness

GP Awareness

GP Awareness

Area 2

Area 3

Area 4

Co-creation A collaborative process facilitated by agency Uscreates brought together community volunteers, members of the target audience and many other stakeholders including nurses, health trainers and smoking cessation advisors. Because different teams of community volunteers worked in Areas 2 and 4, the interventions themselves were different:

Recognise Yours? creatives

Area 2 Volunteers told us that social networks and

word-of-mouth were the most effective ways to spread informavtion. So, we supported them in organising a community Fun Day, men’s health table at local BBQ, beer mats and features on local radio and newsletters.

Area 4 A small number of volunteers developed

the idea of a Big Push: a range of awareness raising methods (posters, t-shirts, balloons) were distributed throughout the day by volunteers who spoke to members of the target audience on the street.

Bristol


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