Use Locally - Issue 20 December 2014
SPOTLIGHT ON
Ableworld Ableworld Newark, 1of 12 franchised Ableworld’s 24 stores across the country is now in the extremely competent new hands of Donna Wilson.
You may ask why extremely competent? Donna has had first hand experience of useful and necessary products and services after her son was born with severe special needs. Following a driving accident while pregnant, Donna brought up her son, until he passed on in November 2003, learning all the trials & tribulations of dealing with the NHS and trying to get the right equipment to help her make her sons quality of life better, at a reasonable affordable price and also make ends meet, working at a prison. Many of those must have items were only available at that time on the NHS and like many other service users, Donna struggled 8
to receive the desperately needed equipment that would make things easier for her & her son. Donna only too well understands how the cost of a life-changing product can be prohibitive and how those little (& not so little) things can make a big difference. Since taking on the franchise in October this year, Donna has invested heavily in new and exciting product ranges to bring the best and most affordable, products to the area. The ranges have expanded and now boast a Scooter & stair lift repair shop onsite as well as
other ranges not previously available. Staff & personal training is a high priority here at Ableworld, with Donna & her sister Jennifer, both going to Shrewsbury and Nantwich for training and the scooter & stair lift repairs staff attending training in Nantwich and manufacturer sites across the country. If you have ever visited a shop where poorly trained
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Use Locally - Issue 20 December 2014
SALE PRICE
Bellavita* £199 Bathlift 3 recline positions l Fits to the base of the bath, easily removable l Comfortable covers l
Chicago* £379 Riser Recliner Chair
Economy Recliner For those who struggle to stand l Lift, Rest and Recline action including snooze position l l
(*Vat exempt)
(*Vat exempt)
*
SALE PRICE
£39.95
(*Vat exempt)
£24.99 *
£1195*
(*Vat exempt)
£495*
(*Vat exempt)
£479
To advertise contact us: 01529 469 526 / 07527 006737
(*Vat exempt)
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Use Locally - Issue 20 December 2014 staff served you, you will understand the importance that Donna has placed on ensuring her staff are properly trained to advise you on the correct products. Part of the passion & ethos that Donna brings, is the absolute understanding that items must be fit for purpose. It’s a responsibility that is not taken lightly. Many items are fitted to the client, such as high rise chairs – making sure the chair fits the client, not too small so as to cause pressure sores, or too tall that you can’t touch the floor or too deep so as the back of the chair is too far away to be comfortable. Its not about profit, but about making sure that the product is right for the user, which may mean a less expensive option is the right choice for the person concerned. Service like this usually comes at a premium price, however Ableworld, as part of a franchised larger company, can achieve better discounts than many independent retailers, passing those savings on to you the customer. One of the new parts to the shop is the Scooter Surgery, as touched on above. If you use a scooter, how do you deal with any problems you might suffer with its running? Now you have the option of a quick phone call and the ailing scooter is collected and returned to your doorstep. Scooters can be collected, serviced or repaired on site and returned to the owner, a service not previously available. Repairs and servicing are available; to give you complete peace of mind and at a very competitive price. Popular products at this time of year are stair lifts and rise & recline chairs to make life easier in the home. In the winter people spend more time in their homes and so find it more useful to have a stair lift to help 10
with the difficulties of going upstairs several times a day and enable them to remain in their 2 storey home. Likewise a rise & recline chair can provide relief from trying to stand up, what could be easier than pressing a button to help you stand up? The icy weather brings its own hazards and a fall can result in a hospital stay, meaning you are less mobile over the colder winter months. Both the chair and stair lift give back some independence, and again the variety of stair lifts available ensure that you can find something to meet your needs, either straight or curved, new or reconditioned, and again that fabulous maintenance contract to ensure safety, coupled with a 24 hour call out for any breakdowns, which is unique to Ableworld. If a stair lift is on your list of priorities, then getting a quote couldn’t be simpler; an Engineer will pop out, measure up, advise you on your options and then leave your quote with you! There’s no high-pressure sales tactics and you simply call Donna to tell her which one you have chosen, - high-pressure sales & continuous callbacks simply don’t fit with the ethos and vision that Donna has for her store. And to make sure that stair lifts are within all service users reach, there is a range of reconditioned stair lifts available from £495. If you have a straight stair lift no longer in use, you can even sell it to Ableworld providing its less than 5 years old, subject to survey. The store also has the largest range of incontinence products
in the area, suiting all needs and ensures that whatever your level of requirement there is a product to match it. Other useful items are injury supports, such as knee supports, available for sports people, there are thermal supports, which provide additional warmth for arthritis sufferers, active bands, similar to those supplied by physiotherapists, to help regain arm and leg strength, and even pedal exercisers so as you can sit watching TV and exercise your legs to keep yourself as fit as possible. Pedal exercisers make great Christmas gifts too! For people needing a little extra help when moving around the house, the Strolley Trolley is a great addition, as it carries those cups of tea and sandwiches around and provides support at the same time. Other stocking fillers or useful items are the Biofreeze gel used by chiropractors, wheat & lavender neck pillows, which can be heated in the microwave and heated lap blankets as well to keep you or your loved one warm this winter. Perhaps the biggest reason to visit Ableworld is that Donna has the personal touch and a depth of knowledge from her own circumstances, combined with the buying power of a large company, ensuring that you, the customer get the best value for money and the best product for your needs, not to mention keeping your business local, and trading with an independent in the area, and if you are lucky, getting a cuddle from Ebony, her beautiful black Labrador!
Ableworld 112 Farndon Road, Newark, NG24 4SE 01636 703598 Email:info@ableworldnewark.co.uk www.ableworld.co.uk
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