2023 Annual Report

Page 6

TIMELYCARE Starting in August, 2022, USF contracted with TimelyCare, a virtual mental health and well-being platform, providing enrolled students with free, 24/7 access to mental health services via phone or secure videoconference. TimelyCare is especially designed for college students and can be accessed anywhere with a computer or smartphone. In addition to scheduled counseling sessions, TimelyCare also provided USF students with “TalkNow” services (24/7, on-demand emotional support), health coaching, and self-care content.

TimelyCare Utilization (Tampa campus only)

877 unique clients served 2.0 percentage of overall student body served 1,673 scheduled counseling appointments 609 TalkNow consultations 161 Health Coaching Sessions

TimelyCare Client Caracteristics Race/Ethnicity Black/African American

15.3%

Asian/Asian American American Black/African

14.7% 15.3%

Latinx Asian/Asian American

14.7%18.6%

Multiracial Latinx

6.5%

Other Multiracial

3.8%6.5%

Caucasian/White Other

18.6%

38.3%

3.8%

Caucasian/White

38.3%

Gender Identity Woman Woman Man

22.8%

Man 1.1% Self-select

22.8%

Self-select 1.1%

6

University of South Florida

®

| COUNSELING CENTER

76.0% 76.0%


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