Technical Service Expansion
Focus on customer satisfaction SMALL COMPANY RELATIONSHIPS, BIG COMPANY BACKING At USNR, supporting our customers is a big deal. We recognize that wood processors need a strong level of service from their vendors, and this is an important consideration when choosing who to do business with. USNR has grown rapidly over the years. We want to ensure customers still receive the personalized support that we developed as a smaller company. To this end we’ve developed regional service teams in North America that our customers in those regions will come to know well. With regional service teams we believe we will be able to provide customers faster response time, and allow us to maintain reasonable service rates, while putting known faces in your plant to assist you with scheduled, as well as critical service support. Our goal is to have USNR be your first choice for capital investments and aftermarket support by providing a level of service that is the benchmark in our industry. www.usnr.com | ISSUE 44 | Millwide Insider
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