Benchmarking
Benchmarking is Essential for Your VA & UM Success Robert T. Yokl, President/CEO, SVAH Solutions
Ignore the Value of Benchmarking at Your Own Peril We have found that benchmarking, or the search for all industries’ best practices, is the best technique we know of to improve your value analysis and utilization management performance. Likewise, without benchmarking you will never know if you are at your best in all areas of value analysis and utilization management. For instance, how many hospitals have value analysis steering committees to guide their VA program? What are the ideal number of training hours that our value analysis team requires to be proficient? How many hospitals have bought the medical device we are considering buying? What is the IV set utilization cost of hospitals our same size and with similar operating characteristics? These are just a few benchmarking questions that can’t be answered with any other technique. So, ignore the value of benchmarking at your own peril.
Why Isn’t Benchmarking More Popular? As we see it, benchmarking has been unpopular in supply chain circles because their metrics have too often been wrong for the following reasons:
Volume 10/Issue 1
www.ValueAnalysisMagazine.com
31