START SOMETHING REMARKABLE.
A CAREER WITH SHELL BUSINESS OPERATIONS CHENNAI
INTRODUCTION
WE'RE ONE OF THE WORLD'S LARGEST COMPANIES
93,000 EMPLOYEES WORLDWIDE
70+ COUNTRIES IN WHICH WE OPERATE
RANK 5 AMONG THE LARGEST COMPANIES IN THE WORLD (FORTUNE GLOBAL 500)
2.9
MILLION BARRELS OF OIL PRODUCED BY US, EVERY DAY
43,000 RETAIL SITES SERVING OUR CUSTOMERS
30 MILLION CLIENTS WE SERVE EVERY DAY
SHELL BUSINESS OPERATIONS WHAT IS SHELL BUSINESS OPERATIONS?
WHAT WE DO
Shell Business Operations (SBO) forms the operational backbone of business processes that help deliver Shell's business solutions across the globe, and is focused on driving excellent corporate performance that enable Shell to operate in a global-competitive and ever-changing business environment.
We form a global community that helps to create one of the most unique businesses in the world, spread across several business partners. Our partners include Finance Operations, IT Services, DS Offer-to-Cash, HR Services, Contracting and Procurement, DS Trading & Supply, DS Lubricants Supply Chain, External Relations, Legal, Real Estate and Internal Communication.
SBO CHENNAI SBO-Chennai is one of Shell's fastest growing Business Operations locations, and plays a crucial role in delivering Finance Operations activities including continuous improvement for both Finance and Enterprisewide data organization. Finance & Data Operations provides a single point of accountability for operating Finance & data processes, through standardization/best practice operations, continuous improvement and controls globally.
Krakow
OUR LOCATIONS
Bangalore
Chennai Manila
Kuala Lumpur
INTRODUCTION TO SBO CHENNAI
SHELL BUSINESS OPERATIONS CHENNAI Shell Business Operations (SBO) Chennai, one of Shell’s fastest growing locations, provides significant financial and data solutions across the globe for the Royal Dutch Shell. The centre, which commenced operations in 2008, has been maintaining key Shell financial controls and delivering management information that helps our frontline businesses and assets to make decisions that impact RDS top and bottom line. Each day, the centre deals with transactions worth more than USD 2 Billion. By delivering value through continuous improvement and analytics & robotics (automation) capabilities, we enable finance to power performance. Chennai is the home for diverse finance and data teams such as Reporting & Analysis, Tax Operations, Controls and Compliance, Local statutory reporting, Data Management, and Analytics. Additionally, new capabilities have been set up over the last few years including HR Analytics, T&S Global Operations Commercial Services, and Customer Operations for India Lubricants.
OUR BUSINESS DEPARTMENTS FINANCE OPERATIONS
TRADING & SUPPLY
CUSTOMER OPERATIONS
HR, HRMI & REPORTING
With more than 10 years of growth, SBO Chennai continues to be recognized for its market leading safety standards and people practices, underpinned by the philosophy of ‘Care for People’ & ‘Inclusion’.
IMPACT - SBO CHENNAI
WHO DO WE SUPPORT? U p s tre a m
Conventional Oil & Gas - cash engine
Deep Water growth priority
Shales - future opportunity
Integrated Gas - cash engine
D o w n s tre a m
M a n u fa ctu rin g
TSP O
G lo b a l Co m m e rcia l
WHAT ARE WE PROUD OF?
R e ta il
Ch e m ica ls
$
$ 1 .3 B n
$ 1 .6 B n
H ig h e s t P a y m e n t
H ig h e s t R e ce ip t
$ 0 .8 B n
$ 0 .6 B n
~$40Bn
$ 5 .3 B n
worth of trades reconciled monthly (TB Financials)
inventory valuation for Trading
p a id d a ily
re ce iv e d d a ily
DIVERSITY & INCLUSION AT SHELL
Gender id e n tity
Eth n ic o rig in
Se x u a l o rie n ta tio n
N o n -p h y s ica l a b ility N a tio n a lity R e lig io n P h y s ica l a b ility Gender
La n g u a g e
Age
e n A B LE N e tw o rk Work with and support employees with different abilities, ensuring they’re given a platform from which to reach their full potential and become the boundary-pushing innovators of the future.
G e n d e r B a la n ce – Sh e ll Wo m e n in Ch e n n a i (SW iCH ) seeks to maximize women's contribution towards achieving Shell's goals for growth, profitability and leadership.
Th e LG B T A lly N e tw o rk was established to create an inclusive work environment where all employees, regardless of sexual orientation or gender identity, are given every opportunity are embraced without any differences.
In clu s iv e Cu ltu re N e tw o rk is essential to promote inclusion and enable our employees to build and sustain high quality working relationships with stakeholders around the world.
Yo u n g Sh e ll enables individuals to build personal networks throughout the Shell community, share knowledge, experiences and engage with peers and leaders nurturing mutual development.
A MANAGER’S PERSPECTIVE
SHELL IS A NURTURING ECOSYSTEMS WHERE DREAMS TAKE ROOTS KARTHIKEYAN SELVARAJ General Manager, Shell Business Operations, Chennai
WHAT DOES SBO CHENNAI HAVE IN STORE FOR THE FUTURE? An organization is the sum of its people; its
For SBO Chennai, the growth story has only
growth lies in the evolution and levels of
just begun. Over the coming years, expect SBO
contentment of its employees. That is one of
Chennai to create an even larger impact by
Shell’s guiding principles and the foundation
bringing on-board more passionate, talented
on which Shell Business Operations Chennai
and diverse professionals, and enabling them
operates. At SBO Chennai, we are not merely
to become homegrown leaders. An important
employers, but also an ecosystem that enables
vision for SBO Chennai is to not only be the
its people to chase their dreams, without
driving engine behind Shell's global success
compromising on work-life balance.
story, but also be the generator of leaders who set new benchmarks of excellence, not only for
From the time of its inception 10 years ago, we’ve grown to become a family of more than 3,000 employees, each of whom has played more than their part in turning SBO Chennai into a successful finance hub that helps Shell strengthen its global leadership.
Shell, but also for the industry the world over.
OUR DEPARTMENTS
FINANCE OPERATIONS Financial Operations is the biggest department of SBO Chennai. We implement a wide range of international tasks. Through our financial knowledge, we build the success of Shell. FO deals with transactions worth more than 2 Billion USD, besides delivering value through the deployment of Continuous Improvement, Analytics & Robotics (Automation) capabilities, thus, enabling finance to power performance. We offer a broad range of finance roles in the various processes which includes:
Revenue:
Reporting & Analysis:
The management of incoming funds
Financial management and
from external and internal parties,
group/local reporting, business
through credit management, debt
planning and appraisal. We
management, cash posting as well
perform accounting for billions of
as transfer pricing. We process over
capital expenditure, and reconcile
a trillion worth of incoming receipts
trillions of assets and liabilities.
per year.
Tax: Expenditure: Direct and Indirect tax management The management of accounts payables, travel & entertainment
and reporting Other areas within the Finance
expenses as well as global corporate
Operation includes Governance, risk
credit cards. We handle over billions
and assurance as well as Continuous
worth of spend a year.
Improvement.
Hydrocarbon: Managing trading settlements and hydrocarbon inventory
TRADING & SUPPLY OPERATIONS We support oil products trading at every step through liaison with traders, operators, and external counterparts from the world’s biggest trading and shipping companies. The organisation provides expertise and support on trading, risk management and Shipping/Maritime across the entire Shell Group through six different teams that work globally across both Trading and Operations, managing a diverse set of activities, such as: Ÿ
Provision of support
Ÿ
Management of demurrage
Ÿ
Post-deal expense and product quality claims
Ÿ
Advice and services to frontline trading staff to help them with the day-to-day deal-making process
CUSTOMER OPERATIONS Customer Operations is the umbrella organization for the Downstream customer-related processes, which encompasses the entire chain of customer-facing activities. We partner with more than a dozen Downstream businesses and functions, including Lubricants, Marine, Aviation, Specialties, Retail, Commercial Fleet, Supply Chain, Order to Delivery, Finance Operations and Credit.
Commercial Fleet
in more than 80 countries.
Commercial Fleet is a B2B
Lubricants
business within Retail focusing on
Shell makes and sells Lubricants
selling fuels and services via the
across a range of sectors, which
euro/Shell Card. Commercial Fleet
encompass Consumer (passenger
delivers 20% of Retail's overall fuel
car motor oils), Transport (heavy-
volume.
duty engine oils for 18-wheelers
Retail
and Industry (greases for
and other heavy-duty vehicles)
Retail has half a million-people
industrial applications).
representing the Shell brand on approximately 43,000 retail sites
HR MI & REPORTING The HR Analytics team extracts and visualizes HR data for senior HR stakeholders (EVPs & VPs) and HR Projects, thus, enabling fact-based people decisions. They support key HR processes (e.g. senior succession review, international mobility, and re-organizations) and delivers bespoke MI data-packs, data-requests, and analysis to different businesses.
EMPLOYEE STORIES
Sai Giridhar R&A Upstream Americas Interface Manager
ONE EMPLOYEE, MULTIPLE OPPORTUNITIES. With my dreams set on becoming a Chartered
channelize the same knowledge to pilot them
Accountant, I began my journey of life as an
through. An important thing that I have learned
auditor. Cut to a decade later in Shell, I’m
in my years of service is that it’s essential to
currently working in Upstream Business
connect the dots of what you do in your day-to-
Support, a position that I had struggled to
day job to the business and functional goals of
reach. My role entails guiding my teams
the organization. At Shell, we ensure the
through change; I am the conduit of
commitment of each and every employee to our
information flow between the Finance business
greater purpose of powering progress together
in Shell and its different processes. I drive
with better and cleaner energy solutions to
consistency across the organization, as its
meet the growing energy demand in a shifting
Finance Operations team is spread across
energy landscape, where there is an urgent
geographies. I believe that a successful leader
need to curb CO2 emissions.
must first be a guide. So, I communicate with my team members, try to understand their aspirations and what drives them, and then
Hema Cola Yadavanarayanan Process Manager for Data Quality.
YOUR CAREER TRAJECTORY CAN SKYROCKET WITH SHELL’S FLEXIBLE PATHWAY Flexibility and a democratic approach have
by which they can bring value to the role based
been the key points that made me choose Shell.
on their expertise and experience. This
From a team manager for Contracting and
motivates every individual to explore new areas
Procurement Data to my current portfolio of the
and go beyond the stated possibilities. So,
Process Manager for Data Quality, Shell has
joining Shell doesn’t only boost your career
given me the scope and unique opportunity to
graph, it also opens up a wide horizon of
mold my career to my own strengths and reach
opportunities to learn and develop your
to the position I am at right now. My leadership
personal skills.
style has been structured in tune with what I learned from my seniors, and is an eclectic mix of a collaborative, democratic and visionary approach. At Shell, my seniors never dictated me on how to do my job; instead, they look at each one as an individual and work out ways
INTRODUCTION
OPPORTUNITIES
HOW TO APPLY 1 2 3 4
Visit www.shell.in/sbochennai to look for available roles suiting your profile
Submit your CV for our recruiters to contact you
Go through the pre-interview stage to verify basic requirements, such as language skills and working experience
Attend the final job interview Post which, we will review you application and inform you of the outcome
APPLICATION
APTITUDE ASSESSMENT
INTERVIEW
AN OFFER
(COMPETENCE & BEHAVIOUR BASED)
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GET THE SHELL BUSINESS OPERATIONS ADVANTAGE
WHY WORK FOR SHELL? MAKE AN IMPACT THAT MATTERS Your work, whether it’s participating in Shell’s core work or engaging in any of the multiple initiatives undertaken to give back and empower communities, has rippling effects across the globe with the opportunity to contribute towards shaping a better and sustainable future.
WIN TOGETHER Become part of a workforce that constantly inspires and motivates each other to excel at both individual and team levels. Fostering a culture of active collaboration based on mutual trust, integrity, and motivation has been Shell's goal since day one.
EXPLORE A WORLD OF OPPORTUNITIES If you have the zeal to spread you wings, we give you the vast open sky to take flight. Shell's business diversity along with our presence across numerous areas of the globe provides every candidate, regardless of their seniority and area of expertise, opportunities to scale up.
Visit us at www.shell.in/chennai