Permobil Power Standing Training 2.0: Taking Standing to the Next Level
Ashley Detterbeck, PERMOBIL
Navigating ‘People Scenarios’ Workshop: How an HR/Human Capital Team Addresses Real-Life Situations
Paul DiMarco, Sara Laures, Kelsey Burke, VGM GROUP, INC.
Augmenting Comprehensive Respiratory Care with HFCWO
Daniel Carlson, John Peterson, Bobby Lankford, TACTILE MEDICAL
EDUCATION
CHECK THE WEBSITE Visit www.vgmheartland.com for the up-to-date education schedule and speaker info. » MONDAY, JUNE 12 Rehab Rehab Accessibility Billing & Reimbursement Business Leadership & People Strategy Accessibility Billing & Reimbursement Business Leadership & People Strategy Business Operations Business Operations Emerging Markets Specialty Markets Respiratory Sales, Marketing, & Retail Regulatory & Audits Respiratory Sales, Marketing & Retail Social and Networking Events Time Rooms 1-2 Rooms 3-4 Ballroom A Ballroom B Ballroom C Ballrooms D&E 8:30-11:30 a.m.
SCHEDULE
1-6 p.m. Van G. Miller Memorial Golf Tournament 2-4 p.m. Big Woods/Hansen’s Dairy Tour 6-7 p.m. First-Time Attendees Social 7-10 p.m. Rendezvous in the ‘Loo
Anatomy of a Government Investigation: Civil and Criminal Investigation of DME Suppliers
Denise Leard, BROWN & FORTUNATO
Operations Management: People, Process and Automation Essentials
Miriam Lieber, LIEBER CONSULTING, LLC
Tilting the Odds: Manual Tilt to Improve Rehabilitation Outcomes
Curt Prewitt, KI MOBILITY
12-1:30 p.m. Lunch (Food Trucks) Lunch (Food Trucks)
The Home Access Industry is Turning the Corner!
Anatomy of a Government Investigation: Civil and Criminal Investigation of DME Suppliers
12:30-1:20 p.m.
Jim Greatorex, VGM LIVE AT HOME
Denise Leard, BROWN & FORTUNATO
DME Industry Climate and Future Outlook: The Way Forward
John Gallagher, VGM GOVERNMENT RELATIONS
Jay Witter, AAHOMECARE
Cara Bachenheimer, BROWN & FORTUNATO
Complex Rehab Industry Update: What Lies Ahead in 2023
Wayne Grau, NCART
1:20-1:30 p.m. Break Break
The CGM Market and Reimbursement
Ronda Buhrmester, VGM GOVERNMENT RELATIONS
1:30-2:30 p.m.
Collin Donoghue, ABCO MEDICAL SUPPLY
Craig Douglas, VGM GOVERNMENT RELATIONS
Joe Ault, GEMCO
PAP Therapy: Correcting the Mistakes of the Past
William Noah, SLEEPRES
Medicare Fee-for-Service News
Tanya Gillies, NORIDIAN HEALTHCARE SOLUTIONS
Mary Reineke-Ferguson,
What You Need to Know
van Halem, THE VAN HALEM GROUP
Grahovac, THE VAN HALEM GROUP
Eliminating the Unimportant Ramona Wink, 515 THERAPY AND CONSULTING
Eliminating the Unimportant Ramona Wink, 515 THERAPY AND CONSULTING
[Panel] ePrescribing for the DME Industry: The Time is Now Reid Berman, PARACHUTE HEALTH
[Panel] ePrescribing for the DME Industry: The Time is Now Reid Berman, PARACHUTE HEALTH
SCHEDULE CHECK THE WEBSITE Visit www.vgmheartland.com for the up-to-date education schedule and speaker info. » TUESDAY, JUNE 13 Rehab Rehab Accessibility Billing & Reimbursement Business Leadership & People Strategy Accessibility Billing & Reimbursement Business Leadership & People Strategy Business Operations Business Operations Emerging Markets Specialty Markets Respiratory Sales, Marketing, & Retail Regulatory & Audits Respiratory Sales, Marketing & Retail Social and Networking Events Time Rooms 1-2 Rooms 3-4 Ballroom A Ballroom B Ballroom C Ballrooms D&E 8-9:30 a.m. Keynote: Bounce Forward Adam Markel 9:30-9:45 a.m. Break Break 9:45-10:45 a.m. Making Sense of Smart Home Technology for Persons with Physical Disabilities Cindi Petito, CHAS CONSULTING RT’s in the Home: Decreasing Penalties, Improving Revenue, Outcomes, & Lives Kelly Long, MCLAREN LAPEER Brian Wicker, MCLAREN LAPEER Mastering Your Resupply Business Joey Graham, PROCHANT Rhonda Buhrmester, VGM GOVERNMENT RELATIONS Wheelchair Repairs: Time MUST be on Your Side Dan Fedor, U.S. REHAB Bret Tracy, MERITS Improving Retention During a Time of Employee Burnout and Mental Health Crisis Jared Eardley, NORCO INC. Audit Climate:
Wayne
Kelly
10:45-11 a.m. Break Break 11 a.m.-12 p.m.
EDUCATION
The Home Access Industry is Turning the Corner!
LIVE AT HOME
Jim Greatorex, VGM
Judie Roan,
Anand Mhatre,
STATE UNIVERSITY
Broken
Mary Sand,
Miriam Lieber, LIEBER
LLC
Ryan Ball,
Jeff Kessler, VGM MARKET DATA 2:30-2:45 p.m. Break Break 2:45-4 p.m. Medicare Advantage Plans: Government Oversight and Industry Advocacy Jeffrey Baird, BROWN & FORTUNATO Denise Leard, BROWN & FORTUNATO Laura Williard, AAHOMECARE [Panel] Outsourcing Telerespiratory Services and Unveiling Potential Revenue Boone Lockard, VGM RESPIRATORY Creating an Exceptional Customer Experience Lyn Falk, RETAILWORKS, INC. Eliminate CRT Gotcha Denials Dan Fedor, U.S. REHAB Chad Feinberg, NYMBL SYSTEMS The Patient’s Financial Experience: How Technology and Automation Matter Jennifer Leon, BRIGHTREE Miriam Lieber, LIEBER CONSULTING [Panel] “We’ve Been Hacked” and Other Things You Never Want to Tell Your Customers Jeremy Kauten, VGM GROUP, INC. 4-7 p.m. Exhibit Hall Grand Opening Exhibit Hall Grand Opening 7-10 p.m. Connections and Coasters Connections and Coasters
NORIDIAN HEALTHCARE SOLUTIONS
CGS ADMINISTRATORS WheelTrak: A Wheelchair Maintenance and Repair Identification Technology
THE OHIO
Customer Service at Its Best: How to Fix
Communication in HME
SAND CONSULTING
CONSULTING,
Know Before You Go: Data-Driven Market Development Decision Making
VGM MARKET DATA
EDUCATION SCHEDULE CHECK THE WEBSITE Visit www.vgmheartland.com for the up-to-date education schedule and speaker info. » WEDNESDAY, JUNE 14 Rehab Rehab Accessibility Billing & Reimbursement Business Leadership & People Strategy Accessibility Billing & Reimbursement Business Leadership & People Strategy Business Operations Business Operations Emerging Markets Specialty Markets Respiratory Sales, Marketing, & Retail Regulatory & Audits Respiratory Sales, Marketing & Retail Social and Networking Events Time Rooms 1-2 Rooms 3-4 Ballroom A Ballroom B Ballroom C Ballrooms D&E 8-9 a.m. Blur the Lines Between Online and Offline HME Business Lindy Tentinger, VGM FORBIN Starting a Ventilation Program Elliot Campbell, TRACE MEDICAL Zach Gantt, ENCORE HEALTHCARE Mimosas and Mitigation: Strategies for Protecting Your Business Emily McCormack, VGM INSURANCE SERVICES Molly Chicchelly, VGM INSURANCE SERVICES Isaac Lintz, VGM INSURANCE SERVICES Selecting Back Supports to Maximize Client Support and Function Stephanie Tanguay, MOTION CONCEPTS Situational Leadership and Emotional Intelligence: Choose to Be the Best Leader Eric Kulikowski, DARE TO BE AMAZING, LLC Reimbursement Therapy with Ronda and Dan Ronda Buhrmester, VGM GOVERNMENT RELATIONS Dan Fedor, U.S. REHAB 9-9:15 a.m. Break Break 9:15-10:15 a.m. Ask the Accountant Anything! Steve Duggan, HOGAN - HANSEN, PC Back to the Future for Sales in 2023 Ty Bello, TEAM@ WORK Dave Lyman, VGM & ASSOCIATES Value Based Care: Where Do I Fit In? Miriam Lieber, LIEBER CONSULTING Craig Douglas, VGM GOVERNMENT RELATIONS Using Smart Technologies to Expand the Market for Powered Mobility Tom Borcherding, LUCI LLC [Panel] Lessons Learned: Gender Barriers in the Workplace Kim Bemus, VGM GROUP, INC. Moving to Value: Maximizing Opportunities with Payers Vijay Kedar, TOMORROW HEALTH 10:15-10:30 a.m. Break Break 10:30-11:30 a.m. Optimize Your Marketing with Search and Analytics Katie McClure, TWO RIVERS MARKETING TeleRespiratory Models: Driving Clinical Excellence and Revenue Carrie Hylton-Proffitt, ENCORE HEALTHCARE Ray Gregg, ENCORE HEALTHCARE SWOT: Where We Are, Where We’re Headed, and What We Might Want to Change Alan Morris, VGM GOVERNMENT RELATIONS The CRT Top 10! Navigating the Top Denials of 2022-2023 Ashley Detterbeck, PERMOBIL Jim Stephenson, PERMOBIL Dan Fedor, U.S. REHAB Problem Solving and Decision Making: Just Fix It!! Eric Kulikowski, DARE TO BE AMAZING, LLC Top Ten Hot Topics Kelly Grahovac, THE VAN HALEM GROUP Ronda Buhrmester, VGM GOVERNMENT RELATIONS 11 a.m.-2 p.m. Exhibit Hall and Lunch Exhibit Hall and Lunch 1:30-2:30 p.m. ALJ Backlog is Resolved: Time to Start Appealing Again! Wayne van Halem, THE VAN HALEM GROUP Mechanical Insufflation/Exsufflation Therapy Matthew Capots, ABM RESPIRATORY CARE Become a Best Practice Success: Strategies to Fit Your Organization Sarah Hanna, ACU-SERVE CORP. Assessment and Investigation of an Equitable Wheelchair Coverage Policy Mark Schmeler, UNIVERSITY OF PITTSBURGH Carmen DiGiovine, THE OHIO STATE UNIVERSITY Eat that Frog! 7 Habits! Applying Productivity Frameworks in the Real World Audra Watt, PERMOBIL Real World Wound Care Scenarios Heather Trumm, VGM WOUND CARE Ronda Buhrmester, VGM GOVERNMENT RELATIONS 2:30-2:45 p.m. Break Break 2:45-3:45 p.m. The Impact of Compliance on Company Valuations Wayne van Halem, THE VAN HALEM GROUP Adherence to PAP Therapy Cheryl Needham, PHILIPS [Panel] National Supply Chain Issues: The Vendor’s Perspective Ted Metcalf, VGM & ASSOCIATES MWC Configuration Trade-offs: Balancing Evidence, Assumptions & Outcomes Tricia Garven, PERMOBIL How Extending Employee Engagement Improves Your Business Paul DiMarco, VGM GROUP, INC. Brooke Kraft, VGM GROUP, INC. The Business Side of Social: Using LinkedIn for Your Business Krista McNurlen, VGM & ASSOCIATES Ethan Tanner, VGM & ASSOCIATES 3:45-4 p.m. Break Break 4-5 p.m. Designed with the Senior in Mind Ashley Hettermann, DIRECT SUPPLY Empowering Wheelchair Users with Blind Spot Sensors: Funding, Evidence and More! Pooja Viswanathan, BRAZE MOBILITY INC. Cocktails and Claims: Risk Management Techniques for HMEs Wendy Harris, VGM INSURANCE SERVICES Linda Braden, VGM INSURANCE SERVICES Christy Liss, VGM INSURANCE SERVICES Building Referral Sources Across Multiple Markets Amanda Yavorsky, MCKESSON Optimizing Employee Engagement, the VGM Way Sara Laures, VGM GROUP, INC. Review Oxygen Equipment Policy Ronda Buhrmester, VGM GOVERNMENT RELATIONS 6:30-10 p.m. State Fair at the Farm State Fair at the Farm