New Resort
Travel Industry Sales Guide 2002
WELCOME TO
Universal Studios, one of the world’s leading leisure companies, which boasts parks such as Universal Studios Hollywood, Universal Orlando, and Universal Studios Japan, presents...
Welcome to the official “Universal Mediterranea” Universal Mediterranea is the only Universal Studios resort in Europe. At the heart of the resort is our fantastic theme park, Universal Studios Port Aventura. With guest satisfaction at a staggering 98%, we are proud of our constant innovation, which keeps all our customers satisfied year after year:
1999
★ Fiestaventura
2000
★ Sea Odyssey
2001
★ Templo del Fuego, Universal Express, extended season and themed events
2002
A new star is born… two new on-site themed hotels, a brand new themed water park, and a new Universal Beach Area – a complete offer for 24 hours of unlimited fun!!
We make every effort to ensure that each and every one of your clients’ needs are satisfied. We want to assist you in selling ‘Universal Mediterranea’ confidently by putting all of the information you need at your fingertips. This guide has been designed for that reason – we hope you enjoy it!
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Universal Mediterranea
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Universal Studios Port Aventura
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Universal Express & Special Events
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New Costa Caribe Water Park 10 - 11 Hotel Guest Benefits 12 - 13 Hotel Port Aventura & Convention Centre 14 - 15
Travel Industry Sales Guide!
Hotel El Paso 16 - 17 Groups 18 - 19 How to Book & Calendar 20 - 21 Rates 22 - 23 How to Get Here? 24 - 25 Suggestions to Make Your Stay Complete 26 - 27 Frequently Asked Questions & Trade Benefits 28 - 29 Reasons to Sell & Universal Group Info 30 - 31
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Theme park
Universal Mediterranea offers a Universal Studios theme park, two on-site themed hotels, a Universal Beach Area, and a brand new themed water park: a complete offer for
24 hours of unlimited fun.
1 Over a million square meters of thrilling rides, dazzling shows and an infinite variety of shops and restaurants for fun lovers of all ages.
2 Splash down at Costa Caribe, our Caribbean year-round water park!
3 All the excitement of the park at your fingertips. Guests will benefit from an endless selection of privileges by staying at this charming on-site hotel.
4 Viva MĂŠxico! This vibrant Universal Hotel offers all the ingredients for a perfect family holiday, with the added benefit of being on-site guests.
5 For use of Universal Mediterranea hotel guests, it is the best way to enjoy the Mediterranean sunshine.
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Universal Mediteranea
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The experience of 5 exciting worlds in one at the only Universal Studios theme park in europe
México If you’re looking for vibrant shows, spicy food, mystery and adventure, then head into México. Here you will find the Mayan Pyramids, ‘La Cantina’, our biggest restaurant, and our resident Mexican band the ‘Mariachis’.
Templo del Fuego This is a world first! Using the largest amount of fire ever used in an indoor attraction, a technique created at Universal Studios Pictures, this dramatic indoor attraction takes you through an undiscovered ancient Aztec temple to discover hidden treasure – a truly explosive experience!
Far West This is our biggest land, thereby posing a difficult question – What to do first??
Why not… ◗ Head into the Western Saloon for a cool beer while the Can-can girls strut their stuff on the stage. ◗ Get soaked on the ‘Silver River Flume’ or the ‘Grand Canyon Rapids’, guaranteed to cool you down! ◗ Witness a good old-fashioned Western shoot-out at the ‘Fort Frenzee’ stunt show. Cowboys and Indians all around! ◗ Don’t even think about leaving the Far West before riding ‘Stampida’, the world’s craziest wooden roller coaster!! The information contained in this brochure may be subject to modification without previous warning.
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★ Over 75 food outlets to suit all appetites and pockets. ★ Quality and attention to detail – everything you would expect from a Universal Studios theme park.
China This is an excellent land for the little ones – magic shows, face-painting, mini-rides and their own special play areas. For the more adventurous, try the record-breaking ‘Dragon Khan’.
Dragon Khan This roller coaster is the only one in the world with 8 inverted loops. With an initial drop of 120 kph and a G-force of 4, it’s a must for all adrenaline junkies.
Polynesia There are over 270,000 plants in the park and most of them can be found in Polynesia. Palm trees, waterfalls and man-made beaches make Polynesia one big South-Sea fantasy. Do not miss…
Polynesian Show This is the most popular show in the park, so get there early to ensure a good seat. Why is it so popular? Authentic ancestral dancers from the South Pacific, grass skirts and coconuts all around – ‘Aloha Tahiti’!
Mediterrània The Mediterranean is set out in the style of a charming Spanish village with cobbled streets, cafes and a magnificent lake. It is also home to many food and retail outlets and boasts the only Universal Studios shop in Europe.
Fiestaventura This firework and laser spectacular recently won the ‘Best Live Show in the World’ award from the Themed Entertainment Association. This dazzling show takes place every night in the high season and at weekends throughout the rest of the year.
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Universal Studios Port Aventura theme park
★ 31 different rides from colourful carousels to daring simulator attractions – there’s something for all the family. ★ Endless shows for non-stop entertainment day and night (up to 100 performances a day).
To minimize waiting time we have created UNIVERSAL EXPRESS, a brand new queue-busting concept which allows guests to free up time to experience all that the park has to offer. More time for fun!
For 2001 the new Universal Express service was available for the following rides: -
Tutuki Splash Sea Odyssey Dragon Khan Templo del Fuego Silver River Flume
For 2002 the most popular attractions, including some shows, will offer this service. How does it work? - Go to the Universal Express booth next to the chosen ride. - Get a specific time to enjoy the attraction. - This service can be used once per ride per day. Availability is always subject to the ride capacity. - Dates of operation are according to the 2002 calendar.
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This service consists of an upgraded Universal Express service. Universal Express Gold allows guests to enjoy the 5 most popular rides as many times as they wish with an extra cost of only 2.000 pts* * 2001 year price.
Universal Express & Special Events
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From 15 March* The park will begin the season with a carnival extravaganza. It’s party time!
From mid October to mid November* As summer draws to a close, darkness covers the whole park, creating a hairraising atmosphere in which you’ll have a frighteningly good time.
From December To January 2003* What better way to end the year than a Christmas party packed with fun. Come with your family or friends and spend a Christmas you’ll remember forever.
Our main character is Woody Woodpecker Additional characters include Popeye, Olive Oil and the Pink Panther.
*Subject to change. 9
A new feature opening in Summer 2002 will be the Costa Caribe water park. Offering a new dimension to Universal Mediterranea this water park will mean customers can relax and splash around, whatever the weather, thanks to its fantastic indoor/outdoor design. The average annual temperature in the Costa Daurada is 20 degrees, so there is plenty of opportunity to cool down in the refreshing waters of the Costa Caribe. Based on Caribbean village life, the water park includes wave pools and the ever popular lazy river, which will take customers from the inside of the park, outside and back again.
The information contained in this brochure may be subject to modification without previous warning.
Costa Caribe tickets can be purchased in the UK as part of a 7 or 14 day package from Keith Prowse or Seligo. The water park has limited capacity to ensure maximum enjoyment. It is therefore essential that customers book their visit time in the resort.
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Artist impressions and Wet’n Wild Universal Orlando photos.
New Costa Caribe Water Park
Choose your hotel in
We have a host of exclusive privileges for our valued hotel guests ! ★ Free unlimited access to the park: From the moment of check-in guests can enjoy everything the park has to offer. The magnetic room key allows unlimited access during the length of stay, including arrival and departure dates. ★ One-day complimentary access to the new water park, Costa Caribe: In addition to the theme park access, hotel customers can also enjoy a day at our themed water park. It is essential that customers book their visit time to the water park at the hotel. The water park has a limited capacity to ensure maximum enjoyment. ★ Unlimited access to our Universal Beach Area for use of Universal Mediterranea guests: Located just 3 kilometres from the park, the Universal Beach Area has a shuttle service running to and from the hotels every day. Customers can relax on the region’s best beach.
take advantage of this offer, guests simply ask for a 8’5 voucher from reception which can be redeemed in the park. No voucher is needed for hotel restaurants. ★ Shuttle service through Universal Mediterranea: There are regular shuttle services around the Universal Mediterranea resort. ★ Character breakfasts: There is no better way to start the day than having a fantastic breakfast in the company of our famous characters. This service has to be booked in advance at an extra charge of 15,00 per adult and 12,00 per child (from 2 to 12 years inclusive). Infants from 0 to 2 years are free of charge (subject to availability). ★ Priority seating in park restaurants: Customers who identify themselves as hotel guests in the park restaurants (with their room key) will have preferential seating. Reservations can be made at the Guest Relations Office in the hotel or the restaurants inside the park. ★ Universal charge card usable across park: As a hotel guest, expenses can be charged to the hotel room account. A credit limit applies and identification is needed. ★ Extended use of Universal Express: Customers also benefit from 12
The information contained in this brochure may be subject to modification without previous warning.
★ Half-board swap in the park: Customers can choose to take their evening meal in some of the many theme park restaurants. It is simply a case of finding a favourite! To
Hotel Guest Benefits an upgraded version of our Universal Express service. Each client is entitled to one direct daily access (no line) to each of the following rides: Tutuki Splash, Sea Odyssey, Dragon Khan, Templo del Fuego and Silver River Flume. Plus, from 21:00 until closing time, hotel guests qualify for immediate ride access. This benefit will only be operative during the Universal Express calendar. ★ Complimentary shopping delivery: Hotel guests don’t have to worry about carrying all their park purchases or prizes. Twice a day, purchases will be delivered to the Reception of each Hotel for collection. ★ Reserved area in special shows: There will be a limited number of reserved preferential seats in the Gran Teatro Imperial of China, Templo Mágico Jing-Chou and Gran Teatro Maya. The service will be limited to certain show times. Customers should check with guest relations for availability. ★ VIP guided tour: By booking in advance it is possible to enjoy an organized guided tour with a professional host. (extra charge)
After a busy morning in the theme park, guests can cool down and totally relax at our Universal Beach Area. Playa Larga is renowned for being one of the best beaches in the Costa Dorada. Over 1 kilometre in length, the beach offers golden sand and gently sloping access to the Mediterranean sea. Perfect for sun-lovers and families alike. Customers staying on-site at one of the Universal Mediterranea hotels can now have access to this Universal Beach Area. A shuttle service will run from the hotels, ensuring door to beach service without the hassle of public transport or finding parking spaces.
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Hotel Port Aventura ****
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This hotel recreates, in breathtaking detail, the charm and romance of the Mediterranean. Ideal for theme park lovers of all ages, or for that special family holiday, it offers a wide range of activities and entertainment to cater for all tastes. The hotel boasts a high level of service and attention to detail. G MA NI N R E P ★ Location This magnificent hotel is situated in the Mediterrània Area of the Universal Studios Port Aventura theme park. 10 minutes from our Universal Beach Area for hotel guests. 15 minutes from outstanding local golf courses. 5 minutes from Salou and La Pineda. ★ Swimming pools: ◗ Heated outdoor pool ◗ Non-heated outdoor pool ◗ Children’s outdoor pool ★ Sun terrace During the daytime, the main swimming pool and the two smaller pools are the focus of activity. The village square comes to life at night, with various shows and activities taking place on the stage.
Restaurants and Bars In addition to the theme park facilities, Hotel Port Aventura offers you a wide range of themed restaurants:
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◗ Mediterranean Buffet: includes ‘Show Cooking’ ◗ Speciality Restaurant: a selection of Italian pizza, pasta, Spanish ‘Cocas’, a variety of salads and other Mediterranean cuisine. ◗ Pool Barbecue: grill-barbecue cuisine in the swimming pool area. ◗ Arrocería: a range of typical varieties of rice, meat and fish. Quality traditional local cuisine. For those who prefer a drink or a quick snack, the hotel also offers the following facilities: The ‘Tapas Bar’, the ‘Café Horno de la plaza’ cafeteria, the ‘Pool Bar’, the ‘Spa Bar’, the ‘Music Bar’ and the ‘Lobby Bar’.
★ Meals –
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★ Activities Health Club Gymnasium Paddle Tennis Tennis Local Golf courses (15 minutes from the hotel) Please note: not all listed facilities are free of charge.
Hotel Port Aventura & Convention Centre
★ Entertainment Full entertainment programme. Entertainers for children of different age groups.
★ For families Baby-sitting Kids’ Club Supervised playground Children’s pool ★ Other facilities Sauna Jacuzzi Massages Whirpool Customer Service Office Car hire Laundry Tour Operator services Please note: not all listed facilities are free of charge.
★ Room facilities 500 rooms (8 disabled) King-size or twin beds Minibar Air Conditioning Direct dial telephone Magnetic locking system Hair dryer Electronic safe Satellite TV Desk Superior rooms are at an extra charge, offering additional facilities such as: daily newspapers, books, bathrobe, travel set...
Special events for companies In addition to the extensive guest facilities, Hotel Port Aventura offers a wide range of conference facilities. The conference rooms vary in size accommodating from 20 to 1,000 delegates. A series of packages are available all including up-to-date conference technology, fine dining, team building, secretarial services, special events, and so on. For a copy of our dedicated Companies Brochure, freephone 0800 96 65 40
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Hotel El Paso ****
At the Hotel El Paso you will be able to live the vibrant, colourful atmosphere of the authentic México. The hotel is divided into two fun-packed areas: the swimming-pools and the maze. The children can enjoy themselves in the hotel's swimming-pools and have fun in the 'Kids' club', which caters especially to the younger children. Meanwhile, the adults can relax under the sun or with a refreshing drink in the pool's exclusive bar.
★ Location Less than a 5 minute walk from the park entrance. 10 minutes from the resort’s Universal Beach Area. 15 minutes from outstanding local golf courses. 5 minutes from Salou and La Pineda. ★ 2 Swimming pools: ◗ Huge adults’ pool ◗ Children’s pool ★ Meals – Restaurants and Bars At the Mexican-style hotel you will find three different kinds of themed cuisine: ◗ Festival Buffet: a variety of international meals including “show cooking”. ◗ Universal Studios Fun Restaurant: pizzas, hamburgers, all related to the movies. ◗ Pirates’ Barbecue: outside grill–barbecue “show cooking”. For those who just want a drink or a quick snack, the hotel offers the following facilities: the “Snack” pool bar, the “Universal Studios Fun Bar” and the poolside “Swim Up Bar”.
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Hotel El Paso
★ Entertainment Complete entertainment programme. Entertainment programme for different age groups. ★ Activities Health Club* Gymnasium* Paddle Tennis* Tennis * Local golf courses (15 minutes from the hotel) ★ For families Baby-sitting Kids’ Club Supervised playground Children’s pool
★ Room facilities 501 rooms (8 disabled) King-size or twin beds Minibar Air conditioning Direct dial telephone Hair dryer Electronic safe Satellite TV Desk Magnetic locking system
★ Other facilities Sauna* Jacuzzi* Massages* Whirpool* Customer Service Office Car hire Laundry Universal Boutique Please note: not all listed facilities are free of charge * Facilities available at Hotel Port Aventura only 100 m away.
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School Groups Have fun while learning. A different way to discover the geography, culture, folklore, customs and gastronomic delights of other countries. A perfect blend of education and fun in a multicultural environment. Is there a better way of teaching the theories of physics, such as acceleration and centrifugal force, than by going on the park’s rides? It will be a lesson that kids won’t forget in a hurry. This season you will find different prices for each age range. Our youngest visitors will be able to enjoy the park at a much lower price. We provide the best conditions for groups of youngsters from schools or for schoolchildren during the holiday period, and more than 10 adittional excursions including: the Roman Tarragona, the Modernist Reus, “Codorniu”, one of the most important “Cava” producers in Spain... all included in the price!
The adventure of learning!
Ask about our Ticket Plus: The best ‘meal + entrance ticket’ combination, as well as a great way to organise mealtimes and enjoy yourself.
Senior Groups Your clients can enjoy a whole world of sensations by travelling through our five worlds on foot, by boat or steam train. We offer more than 100 performances a day and more than 23 shops where you can buy souvenirs from faraway lands and then collect them at the park’s exit, thanks to our shopping collection service. You can also choose from a wide and varied selection of food and try exotic delights. Our more adventurous senior guests can try the rides out for size. The dream world and exotic plant life through which they can stroll, together with an excellent service and the attention to detail, will make this trip to Universal Mediterranea difficult to forget.
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Groups Company Groups Universal Mediterranea offers companies a personalised service to organise the most original meeting, congress and convention. A proposal that allows guests to combine all the fun of the only Universal Studios theme park in Europe with the rigour and seriousness of work: shows, a choice of events, themed areas, exotic and different lunches and dinners... Our spectacular Convention Centre, at Hotel Port Aventura, is equipped with all the necessary infrastructure to organise meetings and working holidays. Its facilities provide the convenience your company needs to work in an extraordinary environment. We offer the most advanced technology for the successful organisation of any business event, as well as a meticulous service that affords infinite possibilities to carry out the most creative ideas. Everything is possible at Universal Mediterranea!
For a dedicated group brochure freephone 0800 96 65 40.
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How to book? ★ For pre-bookable park ticket sales call:
Keith Prowse
02890 23 24 25
Seligo
08707 05 50 00
★ For Universal Mediterranea resort bookings:
Check with your preferred supplier for details of exclu-
See the following brochures:
sive UK deals.
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First Choice Unijet Falcon Thomson JMC
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Airtours Cosmos Keycamp Siesta Travel
For further up-to-date information Freephone 0800 96 65 40 or visit www.universalmediterranea.com
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How to Book & Calendar
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The information contained in this brochure may be subject to changes without previous warning.
park opening & closing times*: 22 june - 15 september 2002 : from 10:00 to 24:00 hrs*
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season b 15 march - 21 june 2002 : from 10:00 to 19:00 hrs*
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16 september - 06 january 2003 : from 10:00 to 19:00 hrs* 4 november - 22 december :
open from thursday to sunday
costa caribe opening & closing times: to be determined
from mid october to mid november*
from december to 6 january 2003*
*Subject to change.
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How to Get Here? ★ From the UK… Reus is the charter gateway airport to the Costa Dorada, with a flight time of 2 hours and a transfer of approximately 10 minutes to Universal Mediterranea. Alternatively you can fly to Gerona, the charter airport for the Costa Brava. Flights are available from all major UK airports to both Reus and Gerona. Daily scheduled services also operate year round from the UK to Barcelona. ★ From Barcelona… As of 15 March there will also be a direct bus service from Barcelona airport. There are up to 15 direct trains a day from Barcelona city centre to the park. Universal Mediterranea has its own railway station, situated 500 metres from the Park entrance. For pre-booking and further information on RENFE Spanish rail services please contact Prestige International on 0207 499 2232. ★ From Costa Brava... The journey time from Costa Brava is approximately 90 minutes by coach or car. Please contact 0800 96 65 40 for more details. ★ By car... Universal Mediterranea recommends Europcar to hire a car. A special Europcar service from/to Barcelona airport, Reus airport, Girona airport, Barcelona central railway station and Hotel Port Aventura is available exclusively for Universal Mediterranea guests.
Please, contact 0800 96 65 40 for further information.
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Estocolmo
L T I C O
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How to Get Here?
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Suggestions to Make your Stay Complete
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Suggestions to Make Your Stay Complete Thanks to our privileged location, there is even more than the theme park here waiting to be discovered, and a visit to Universal Mediterranea is the perfect opportunity to explore the Costa Dorada’s other wonderful attractions. Barcelona is one of Europe’s top city destinations and undoubtedly Spain’s most exciting. This young, modern and beautiful city, with its considerable cultural background, offers something for everyone. Shop, dine and watch the world go by on the famous ‘Las Ramblas’, with its many streetside cafes and designer shops, or for a touch of history visit the Sagrada Familia Church and the Barcelona Cathedral. Only one hour away from Universal Mediterranea, this cosmopolitan city never sleeps and never ceases to amaze. Among the other areas around the park are the family resort of Salou with its wonderful beaches and unique atmosphere, the charming fishing village of Cambrils and the small tourist town of La Pineda. The nearby stunning harbour town of Tarragona has been declared a world heritage site for its monuments, museums and invaluable Roman remains. The Costa Dorada is also perfect for all types of watersports – windsurfing, sailing, waterskiing… it’s no surprise that there are 11 marinas along the coast. And for golf-lovers or those who want to start in the "world" of golf, there are 4 excellent courses within easy reach of Universal Mediterranea.
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Frequently Asked Questions & Answers The park and hotels are completely wheelchair-friendly and have been distinguished with the GIMM award in the company category for their attention to people with special needs. Guests can hire manual and electronic wheelchairs.
At the park, there are lots of mini-rides, e.g. the mini log-flume, carousel, mini roller-coaster, plus face-painting and special play areas. There are also up to 100 per formances a day including
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magic shows. If you wish, you can hire out push-chairs and there are baby changing facilities throughout the park. Don’t forget that children under 5 enter in the park FREE. And at the hotels, the super vised playground and Kids’ Club are designed to ensure the youngest’s maximum fun!
Yes. Keep hold of your ticket and the park attendant will stamp your hand. Stamps need to be shown to gain re-entry.
The “Guest Service Office” by the park entrance provides information about each ride and its restrictions.
There are 25 different shows with per formances up to 100 times a day. ‘Fiestaventura’ and ‘Templo del Fuego’ are not rides, they are attractions. There are also 75 food outlets, from ice-cream stalls to à la carte restaurants. There are over 270,000 plants in the park with lovely themed areas like Polynesia with its lush relaxing greenery. Take a ride on the steam train, sail around the park on our boat trip or buy presents to take home at our many shops. This is not just a theme park, it’s an experience and ensures that you can spend quality time with your family and friends.
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Frequently Asked Questions & Trade Benefits
Trade Benefits Staff Concessions Universal Mediterranea offers one of the most competitive agent discount packages in the industry. Tickets: Agents are entitled to free park tickets with an additional 3 tickets for friends and family at a supplement of of 15,5 15,5 per per ticket. ticket. This is available on a one day gate rate. supplement ◗◗ For your free tickets, please fax 00 34 977 77 90 82 requesting an "agent ticket request form". ◗◗ This form will be faxed to you for you to fill in with your agency details and details of the visit. ◗◗ Once the completed form has been faxed back to us (00 34 977 77 90 82), we will then assign you a "locator number". ◗◗ On the agreed day of visit, please go to Guest Relations at the park entrance with your locator number and business I.D., showing the "agent ticket request form". Hotels: We look forward to welcoming our travel industry colleagues into our hotels in 2002. As an introductory offer agents agentscan canbook bookHotel HotelPort PortAventura AventuraororHotel HotelElElPaso Pasoatataa50 50%%agent agent discount (50% off rack rates). Friends and family are entitled to a 20% discount. This offer is valid from 15th March to 31st May 2002. For bookings from from June June 2002, 2002, agents agents are are entitled entitled to to 25% 25% off off rack rack rates rates with with aa further further 10% 10% off off for for friends and family. ◗ For your free hotel bookings, please fax 00 34 977 77 90 82 requesting an "agent hotel request ◗ form". ◗ This form will be faxed to you for you to fill in with your agency details and details of the visit. ◗ ◗ Once the completed form has been faxed back to us (00 34 977 77 90 82), we will then assign ◗ you a "locator number". ◗ On the agreed day of visit, please go to Guest Relations at the hotel with your locator number and ◗ business I.D., showing the "agent hotel request form".
Trainings As a fun and interactive way to learn about our product we hold regular ning courses throughout the year.
trai-
Educational Trips If you are planning an educational visit to Costa Dorada, Costa Brava or Barcelona, please contact us to arrange training and a personalised tour of Universal Mediterranea.
Agent Club The Universal Mediterranea 'Agent Club'. Membership will include exclusive merchandise, film previews, discounted park access and many other benefits.
For further details about our training, educational and agent royalty programme, please contact Emma Wylie, UK Sales Training Executive on 020 82 72 41 90 or e-mail emma.wylie@groupvu.com 29
Reasons to Sell Universal Mediterranea resort ★ A unique and extraordinary combination of fun-filled family entertainment and Spanish beach life, just a 2-hour flight from the UK. ★ Average annual temperature of 20 degrees means Spanish sunshine all year-round. ★ The only “Universal Studios resort” in Europe. A world class theme park + two amazing themed hotels + an exciting Caribbean water park = 24 hours of unlimited fun. ★ Fabulous surroundings with long beaches, architectural treasures and the proximity of Barcelona, a thrilling city for shopping, walking or cultural experiences. ★ By staying on-site at one of the “Universal Mediterranea” resort hotels customers will be entitled to an exclusive benefits package. See page 12-13.
Universal Studios Port Aventura ★ Over 80% of UK visitors to the Costa Dorada visit the park during their stay. ★ The park is suitable for all members of the family. ★ Our customer satisfaction scores are 98% - our guests love it and come back year after year! ★ There are great ticket offers available in the UK, so prebook to get the best deal! ★ Pre-booking in the UK saves your customers time in resort as they can head off to the park on arrival. ★ Pre-booking also means that your customers can budget before they get there. ★ All of these benefits to the customer will ensure customer satisfaction and excellent customer service.
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Reasons to Sell & Universal Group Info
Universal Orlando Resort & Universal Studios Hollywood For brochures and price information contact Universal Studios Suite 2B Parsonage Court 1 North Parade Parsonage Gardens Manchester M3 2NH Tel 0161 214 4400 Fax 0161 838 5878 Sales.marketing@unistudios.com www.universalorlando.com
Universal Mediterranea UK team Contact the Universal Mediterranea UK team: The Ark 201 Talgarth Road London W6 8BN Tel 020 8250 1905 Fax 020 8250 1907
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Universal Mediterranea 2002 brochures are now at BP. At www.trade-gate.co.uk or ISTEL/FASTRAK (BP#)’’
www.universalmediterranea.com ·
Freephone 0800 96 65 40