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The 1985 DIALOG Family Picnic is August 3! Reservation form included in this issue. the DIALOG* Information Services
moifiKO)!ÂŽ; volume 5, issue 2 - march/april 1985 Lockheed acquires two companies for Information Systems Group As most of our readers know, Lockheed Corporation reorganized its company structure in 1983 and created four groups of companies: the Missiles, Space, and Electronics Systems Qroup (which includes LMSC); the Aeronautical Systems Qroup; the Marine Systems Group; and the Information Systems Qroup, which at the time included DIALOG, CADAM in Burbank, and Lockheed DataPlan in Los Qatos. In recent months Lockheed has acquired a fourth company, Datacom Systems Corporation, and is currently engaged in final negotiations to purchase a fifth, Metier Management Systems; the process should b e completed by mid-May. Both companies will join the Information Systems Group. Datacom Systems Corporation is a Mew York-based company which provides information processing for law enforcement agencies; you may have had dealings with Datacom if you have gotten a parking ticket recently. The San Jose office of Datacom works with all the jurisdictions in Santa Clara County (22 agencies in all), 14 agencies in Contra Costa County, and three agencies in Marin County. Datacom also has offices in Boston, Orange County, Detroit, Elmsford (NY), New Orleans, Philadelphia, and Washington, DC. As soon as the police officer writes your parking ticket the information goes to Datacom, which notifies the Department of Motor Vehicles. If you don't pay the ticket within thirty days, Datacom tacks on a penalty and mails you a notice. This continues until you pay the ticket; if necessary Datacom processes a DMV hold on your records (and then just try to renew your registration!). When the ticket is paid, of course, Datacom clears your record with the DMV.
•"Trademark Reg. U.S. Patent & Trademark Office.
Datacom also works on special projects for its client agencies, such as false alarm programs (most agencies allow a business only two false burglar alarms, before they start charging for the lost time) and parking permit prog-
Metier M a n a g e m e n t S y s t e m s is a group of five companies, incorporated in the United States, the United Kingdom, Hong Kong, the fietherland Antilles, and Bahrain. Together these companies develop, market, and support Artemis, a computer-aided project management system. Artemis is a fourth-generation computer language that includes a relational database and network scheduling capabilities. Its applications include project planning and scheduling, cost management, performance measurement, and many other project-related systems. Metier's customers are major corporations in aerospace and defense, engineering and construction, oil, gas, and petrochemicals, manufacturing and production, and public utilities. About 50% of Metier's revenues come from the United States, although the group operates 3 5 offices in 30 countries. Total revenues are expected to reach $80 million this year.
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It's Your Business
Derwent—The Inside Story In our last issue this column mentioned the acquisition and mounting of the Derwent Publications Ltd. database WORLD PATENTS INDEX, but didn't go into detail about the travails that attended the birth of this database on DIALOG. Now it can be told: In the early 1970s Derwent made WPI available as an exclusive database on SDC's Orbit system. SDC and Derwent had three exclusive contracts, each lasting three years. But in early 1983 Montagu Hyams, founder and guiding light of Derwent, contacted DIALOG; the current SDC contract would expire in October 1984, and would DIALOG be interested in acquiring the database? Since the Derwent database complements the IFI/Plenum databases (which cover U.S. patents exclusively), of course we were interested. P e t e Rusch discussed conditions with Hyams then and in May of that year, and the rest of 1983 was devoted to working out how the database might be designed for DIALOG, and what impact DIALOG Version 2 might have on the file. All these discussions were made more complicated by the eight-hour time difference between Palo Alto and London. In December 1983 Roger Summit and Pete met with Hyams at the International Online meeting in London; the message at that time seemed to be "Don't call us, we'll call you." Pete returned to Palo Alto on the 13th, convinced we'd never get the file, and on the 19th Hyams phoned and asked how soon Pete could be back in London. Pete, Roger, Ernie Baessler, and Bob Simons, returned in early January 1984 with a draft contract; Pete met with the technical people while the others dealt with legalities and business issues, and in three or four days a contract was put together. The fun was by no means over, however. Most DIALOG databases consist of a number of records which are fairly static; their number generally increases over time, or during a reload the records may be replaced with more current information. But Derwent does not maintain its database in this way. Derwent records describe families of patents; the first publication of a patent is the "basic" one, and all others are "equivalents." An update tape from Derwent might contain 4,000 patent titles, some basic and some equivalents, which must b e merged with the existing data and the equivalent titles placed in the existing records. The file also contains abstracts, which are written by Derwent; because of the varying requirements for patent applications in different countries, different claims may be made for a patent around the world, and then Derwent may write additional abstracts for the patent. So a different update tape might contain 8,000 abstracts, which again must be merged into the current file. There are lots of independent events taking place in the worldwide patent registry system, all of which must be accounted for in the database. DIALOG began the file with three initial load formats, and receives 12 weekly update tapes.
Enter Larry Gibes, the programmer who has made all this happen. His CHEMMERGE program not only accommodates changes and additions to the Derwent records each week, but must also make sure that any outdated information is spotted and purged from the file. Sophie Hudnut was responsible for much of the initial file design. Prisca Bakos joined the group during the process of loading the file; she is now the file coordinator. The Derwent file has m a d e heavy demands on Systems and Operations, both in the initial load and in the weekly updating because of the numerous tapes and the special processing they must undergo. Much credit is due to the members of the Operations staff who have worked on Derwent, especially Debbie Joshi, who devoted much of her time to the initial load. The Chemical Information Division is justifiably proud of itself for this major accomplishment!
Lou Barnard assumes new position at CORLAC Louis J. Barnard, Staff Vice President—Executive Personnel, Compensation, and Benefits, has been elected Corporate Vice President—Human Resources, effective May 1. Lou has filled various positions in Human Resources at three Lockheed companies and at CORLAC; he has been with Lockheed since 1959. He replaces norm Benjamin, who is retiring after thirty-four years with Lockheed. President Reagan has recently appointed Norm to the new President's Advisory Committee on Mediation and Conciliation, which will advise the President and his staff on ways to improve efficiency in the arbitration of disputes arising under collective bargaining agreements.
Employees celebrate fifth anniversaries Congratulations to the following people who have recently celebrated their fifth anniversaries at DIALOG: nancy Green Maloney came to DIALOG on February 4, 1980, from CLASS, where she was one of two people in COLRS (CLASS Online Reference Service). After receiving her M.A. in Spanish from Middlebury College in Vermont and her M.L.S. from U.C. Berkeley (where she took the Online Reference course from Barbara Anderson), she was responsible for BRS training at CLASS and also for coordinating workshops with DIALOG. When Nancy came to DIALOG, Tom Crawford had just received the first request for DIALOG training from Venezuela, so within three months Nancy was doing training there, after teaching a quick System Seminar here first. The following fall she attended a big library conference in Brazil, and wrote to the 80 or so DIALOG users in South America inviting them to visit with her at the conference. Not many did, but she got lots of mail in reply. continued on page 3
Anniversaries (cont'd) CONACYT in Mexico City also asked her to stop by on the way home, and this visit renewed their interest in DIALOG (Mexico had a TYMNET node as early as 1976). As a result of her efforts, DIALOG'S Latin American market has grown as telecommunications have developed—we now have users in 16 countries. Nancy became DIALOG'S official Latin American Coordinator for marketing and training, and in 1983-84 stepped up the effort to promote our services in this area of the world. In 1983 she also began certifying local trainers in Latin America; four countries (Mexico, Venezuela, Argentina, and Brazil) now offer their own DIALOG training, and arrangements are in progress to designate official representatives in Mexico and Brazil. In 1984 Nancy moved from Customer Services to the Publications department, where she is responsible for DIALOG system documentation. She is producing the current series of Tech Memos on DIALOG Version 2, has documented DIALMAIL for KNOWLEDGE INDEX users, and will be writing a new user manual to replace the Guide to DIALOG Searching for DIALOG 2, while continuing to support Latin America. Nancy says she has enjoyed the linguistic aspect of her travel in Latin America; studying a language in an American university is one thing, but living and working in that language is something else again, especially when the topic is online information. And it has been a thrill for her to promote DIALOG there, because the information on DIALOG is so valuable and the people are so excited about it.
Larry Gibes joined DIALOG on February 22, 1980—the last day that DIALOG was in its old quarters on Hanover Street. Larry had a B.S. in chemistry from Bradley University in Peoria, had worked at Argonne National Laboratories for four years, and had most recently spent a year and a half in Hawaii, studying computer science. When he came to California he applied for a job at Lockheed, Pete Rusch saw his application, and here he is! Larry has made substantial contributions to the chemical files on DIALOG in his five years. He wrote the ring perception algorithm which made ring data searchable when the chemical substance files were reloaded in 1983—the algorithm is able to trace through a substance and recognize a closed system as a ring. He also wrote the original MAP command, first in Fortran for use with DSS, and, when DSS was scrapped, again in PL/1. Larry says it was the first, and only, command written in PL/1 for DIALOG Version 1. One of the most complex tasks that our computers are asked to perform is the updating of the chemical substance files, and this is accomplished by one of Larry's systems. The updating of CHEMSEARCH, which contains
only newly-cited substances, is based on CA SEARCH, but the remaining substance files (Files 300, 301, 328331) are updated from Chemical Abstracts' RNSS (Registry Nomenclature and Substance Service) tape. A substance's citation history in CA SEARCH determines which of the six files it is placed in, with the historical research performed by Larry's updating system. An equally elaborate routine is Larry's updating and conversion program for the Derwent patent files (see It's Your Business, page 2). Larry says the past five years went just like that [snap!].
Norman Kline was a history major at the University of Santa Clara when he saw a notice on a bulletin board advertising a j o b as a training coordinator at DIALOG, and joined us on April 15, 1980. He originally thought of the job as temporary, as he intended to go to law school, but he got interested in programming and has been here ever since, .sk Norm spent two years in the training registration group in Customer Services, during which time he assisted Jeff Elkins in implementing the automated registration process. When that was finished Fred Zappert asked him to automate other internal operations, so he spent six months splitting his time between that and training before moving fulltime into the newlycreated Internal Systems Support position. During his two years in that position he developed applications programs for training, marketing, publications distribution, billing, customer administration, and the field offices. He was also involved in training and consulting in the use of programs like PROFS, SCRIPT, NOMAD 2, and SAS, and in keeping tabs on new developments in office automation. About a year and a half ago Barbara Cerny started working on a commercial electronic mail system for DIALOG; Norm has been involved in DIALMAIL ever since. Since August 1984 Norm has been working exclusively on DIALMAIL, which made its debut on KNOWLEDGE INDEX on April 2 and has been doing quite well. Norm is now gearing up for the release of DIALMAIL on DIALOG later this year. Norm credits the bosses he's worked for with providing him room to learn and grow: Tom Crawford, Joe DiSalvo, Gordon Schick, and Fred Zappert. He also credits ail the talented people at DIALOG with creating an atmosphere which brings out the best in people.
Staff News Please welcome the following new staff members to DIALOG: Dennis Downey is an associate programming analyst in Financial Systems. He has worked as an independent contractor in data processing for the last three years; before that he worked for ESL in Sunnyvale and for Technicon Medical Information Systems. He has studied business administration at CSU Long Beach and has seventeen years' experience in data processing. For fun Dennis likes to hunt, fish, and bowl. Robert Feinstein is DIALOG'S new Manager of Data Processing. He has worked in data processing for the last eleven years, and most recently served as computer operations manager for Decimus Corporation, a subsidiary of Bank of America which provides data processing services to independent banks. Rob holds a B.S. in physics from City College of New York. He and his wife, Jean Davidson, have a 5'/2 year old daughter, Sarah, and are expecting their second child. Rob is a photographer and guitarist and enjoys reading science fiction. Arthur Flamer is a student intern in Support Services/Publications Distribution. A graduate of Woodside High School, he is enrolled at Foothill College. After graduation from Foothill he hopes to attend UCLA. His previous work experience includes serving as a thermotechnician at Raychem. For recreation Art plays the piano and enjoys street life in San Francisco. Ellen Fukuyama is the new Operations Assistant in the Los Angeles office, where she has served a s temporary assistant since September 1983. Her duties include communicating with customers and prospects, supporting DIALOG and database producer seminars, and assisting in all areas of the Los Angeles Regional operation. She comes to DIALOG after seven years as the sole legal secretary to five attorneys and three years of coaching high school basketball. Ellen is a mystery and puzzle buff, and is also interested in dancing, music, arts and crafts.
Marjorie Goldie is an intern in Marketing. She is a business administration student, with an emphasis on marketing, at CSU Hayward. As part of her studies she has conducted a communication campaign for Work of Love, a youth service organization in Richmond, and an ad campaign for the San Francisco Zoo. Her work at DIALOG includes answering phones and assisting Barbara Gersh on a public relations project. Marjorie is a doll collector and also enjoys biking and travelling. Juling Hsieh is a senior applications programmer in Systems and Operations. She fills the newly-created position in quality assurance. Juling comes to us from Lockheed International Ltd. in Taiwan, where as a software engineer she helped develop a computer automated air traffic control system. She has a B.A. in literature from National Taiwan University and an M.S. in computer science from Oklahoma State University. Juling has two sons and like to read, watch TV, and travel. Kerstin Lindblom is an intern in Human Resources, where she is working on compensation and the j o b evaluation survey. She has a B.A. in psychology and an M.A. in languages from Stockholm University, where she also taught literature. She has taught Swedish in the Los Altos Adult Education program and has also worked as a translator. After raising two sons, Kerstin returned to school for career redirection; she is currently studying human resources at San J o s e State University. Kerstin's outside interests include tennis and gardening. Dorothy Mysliwy has joined the Chicago office as its administrative assistant. She comes from Cedar Lake, Indiana, and before joining DIALOG worked as a temporary wordprocessing secretary for Secretaries, Incorporated. Her experience also includes six years as administrative assistant to the president of Trans Union Systems Corp. in Chicago and several other secretarial positions. Dorothy has a three-year-old daughter, Jenny, who keeps her on her toes, and also enjoys bowling, jogging, bicycling, tennis, and reading. She hopes to attend night classes in the near future to learn more about the computer industry. continued on page 5
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Staff (cont'd) Mimi Nguyen is the new graphic artist in Publications. She is a 1983 graduate of the University of Florida, with a B.A. in graphic design. Since coming to California she has worked for Hill & Associates, a graphic design firm in Los Qatos, and for Coast Engraving in San Jose. Mimi spends her free time hiking, shopping, and reading. Charlene Parks fills the new position of technical documentation specialist in Systems and Operations. She has eight years' experience in the computer industry, and most recently worked for Calma, a CAD/CAM company in Santa Clara, as program manager for software. Charlene's B.A. in sociology is from U.C. Riverside, and she holds an M.S. in human relations and organizational development from the University of San Francisco. She spends her free time playing the piano, painting, and writing. J a m e s Fecharich operates the Xerox 9700 on the graveyard shift. Born and raised in Goodyear, Arizona, he worked for Motorola in Arizona before moving to California three years ago. fie most recently worked for Atari, where he ran three 9700s used to prepare internal reports. Jim enjoys playing basketball, and hopes to organize a team in the LERA league. He is also a fisherman, swimmer, and exercise buff. Richard Polay is a new graveyardshift computer operator in the Data Processingâ&#x20AC;&#x201D;Operations department. He comes to us from Public Affairs Information, an online database company in Sacramento. A former psychology and business student at Old Dominion University in Norfolk, Virginia, Richard has also operated a health food business in Seattle. In his spare time he's interested in gold prospecting (there's still some out there, folks!), hiking, playing the harmonica, and studying the online information business.
Hector S a n t o s is an intern in the Marketing department, where he handles telephone inquiries from potential DIALOG and KNOWLEDGE IriDEX customers. He is currently a business administration student at San Jose State University, where his emphasis is on marketing. He has worked a s a telemarketing representative with the Micrographic Systems Division of MCR and also a s a customer service representative for Budget Rent-A-Car. Hector's favorite hobby is reading; he also enjoys lifting weights to keep in shape and bike riding "for peace of mind." Sharon Wong has joined Customer Services, where she will spend half her time on the phones and half writing database documentation. She holds an M.L.S. from San Jose State University and an M.A. in English from C.S.U. Sacramento. She most recently worked in the Technical Services Department at the Sacramento Public Library; she has also worked as a documents librarian and cataloger at University of the Pacific and has held several positions at the San Francisco Public Library. She enjoys the lively arts: opera, ballet, theatre, and movies, does creative writing, and is interested in Chinese cooking.
It's the Baby Boomers baby boom! We have the following new arrivals: Former Chicago staffer Kathy Franklin and her husband Dan have a son: J o s h u a Paul was bom January 23. Brittany Hupka was born February 6; she's the third girl for Darrell Kupka and his wife Susan. J a n e and Robert Christensen have a new son, Shane, born February 8. Lani and Randy Cooper are the parents of Amy Marie, born March 24.
The MOHOLOQ is published bimonthly by and for DIALOG employees.
From the Suggestion Box Sue Ryan asks: "Due to odd pricing and overall need for change for vending machines, manhours are lost finding change from fellow employees. Why doesn't DIALOG get change machines?" This must be an idea whose time has come, because change machines were ordered and have recently appeared in each buildingâ&#x20AC;&#x201D;they have been placed near the vending machines.
Susan Prather Jane Reinsch Gil Morales
Editor Staff Artist Staff Artist
Contributions to the MONOLOG should reach the editor by the first of the month of publication (e.g., by January 1 for the January/February issue). Call 415/858-3747, or send EMAIL to PRATHER.
1985 U.S. Savings Bond campaign We will be commencing our annual U.S. Savings Bond campaign on May 6 this year. The campaign will be coordinated by Bill Lawrenson. U.S. Savings Bonds provide an effective way o f saving small amounts of money each week through payroll deductions. (The chart below shows how long it takes to buy a bond, depending o n how m u c h you invest each week.)
The new Series EE bonds offer some unique benefits: • Variable interest rates with a guaranteed minimum of 7.5% compounded semiannually—the current rate is 10.94%. •
Mo state or local taxes on the interest earned.
•
Federal income tax may be deferred until bonds are cashed or reach final maturity (whichever comes first). EE bonds may also be rolled over into larger-denomination HH bonds, which earn interest which is paid twice yearly by the U.S. Treasury (these interest payments are taxable, however).
HOW MUCH, HOW LONG TO BUY A BOND NUMBER OF PAY PERIODS
1
2
3
4
S
6
8
tO
16
20
• Bonds reach maturity in ten years at the guaranteed m i n i m u m interest rate, or faster if the market rate is higher than the m i n i m u m . •
If they are lost, stolen, or destroyed, they will be replaced free by the Treasury Department.
You may want to save for retirement, f o r y o u r kids'college tuition, for h o m e improvements, or j u s t to shelter some o f your income. Whatever your reasons, the high interest rates and tax benefits make Series EE Bonds an attractive investment to all types of investors. Hem am somtf sampis apitons to/ atefJ'-ng yoat kr.nd £•*;••'ros <.l6.<ia;- Pick an amour,cm/he- ieit-hartd cohm-.i a-:d urj; '!IP P3y-p8tiod Scsle. 3! the top t<j ttelsnftim wrt^t •ior.GOV bepi/'Gfiased/n a grvij/: perinsi of ii/ne For example, it lakes only tout pay earx-ris c ihanaGQttsra-ttaytobuy'a'SSO Oojftf.
HERS
Gersh peddles T-shirts to the greater glory of SLA
Our goal is 100% signup this year; y o u may also increase your investment at this time. If you have any questions about Savings Bonds, contact Bill's office.
1985 holiday schedule Mark your calendar for the following official DIALOG holidays: May 27 July 4 & 5 September 2
November 28 & 29 December 23-31 (and January 1, 1986) note, however, that the DIALOG service Christmas Day and New Year's Day, so required on the other holidays. If you these days you'll receive compensatory special compensation. Time is running out for you to acquire your very own "Database Daredevil" T-shirt. These shirts are being sold as a fundraising activity o f the San Francisco chapter of the Special Libraries Association, and are available to DIALOG staff for a mere $9 (that's $1 off, folks). They come in Small, Medium, Large, and Extra Large, and in red, light blue, and lavendar (but no lavendar in Extra Large). See Barbara Gersh in Marketing if you want to enhance your wardrobe with one of these elegant shirts.
is closed only on some staffing is have to work on time off or other
Human Resources Bulletins
Health care booklets available Human Resources has received a supply of publications on health maintenance by Dr. Gunnar Sevelius, Medical Director at Lockheed Missiles & Space Company. There are five titles in the series Minimizing Your Risk of Heart Attack: Step Step Step Step Step
1 2 3 4 5
- Exercise - Weight and Cholestrol - High Blood Pressure - Smoking - Stress Management
Three other booklets by Dr. Sevelius are also available; they are: Moise and Hearing Conservation Back Care Alcohol 1985 is Lockheed Corporation's year for stressing wellness and containing health care costs. Dr. Sevelius is well known for his development of wellness programs; he visited DIALOG recently to outline the corporate goal of holding down medical costs, which rose 15-20% nationally last year. Look for the booklets in the lobbies of the two Palo Alto buildings.
Blood Drive coming up The next DIALOG blood drive will be held May 3 1 , at the Red Cross center at 630 Hanson Way (Just off Page Mill Road). Participation in DIALOG'S blood donor program earns you credits which are good at most hospitals in the Bay Area for the replacement of blood for you and your family. If you're in good health, weigh more than 110 pounds, and are not pregnant you can give blood. Contact your departmental secretary by May 2 2 to make an appointment. If you have questions about the blood donor program, contact Kathy Reck (extension 3839) for more information.
Jackie Richards in Resource Center for Women program Jackie Richards of Human Resources will be participating in a new program of the Resource Center for Women in Palo Alto, entitled "Prom the Inside Out; Conversations with Women in Industry." Jackie's presentation will be on Wednesday, May 29. The program is for active j o b seekers, and will help them gain insights into the working world. Last October, Jackie participated in a program at the Center on "Palo Alto Companies," where she presented DIALOG to a group of about thirty people, prompting immediate interest in our industry. Hew HR intern Kerstin Lindblom heard that presentation and decided then and there to seek the internship position at DIALOG! Jackie's program was taped at the Center, and HR is still receiving calls of inquiry. The Resource Center for Women offers many classes and other programs for women, especially women reentering the j o b market after raising families. For further information about the Resource Center, call 415/324-1710.
Human Resources Institute
Ounnar Sevelius presents plans for the corporate wellness program to Roger Summit and Rosalie Black.
DIALOG will be participating in the Lockheed Corporation Human Resources Institute in June. This year a new format has been developed for the conference, at which representatives from the large, medium, and small (in terms of numbers of employees, that is!) Lockheed companies will speak on the topic of HR challenges. Rosalie Black has been selected to represent the smaller commercial and government-oriented companies...an honor for DIALOG.
Human Resources Bulletins (cont'd)
Training available through HR The Deltak series of in-house video courses is available for scheduling through your organization secretaries. The courses currently available are: Data Structures Introduction to MVS/SP/XA JCL Basic MVS/SP/XA Jobs Introduction to Assembler Fundamentals of Assembler Coding Using Sequential Files MVS/SP/XA Job Control Languageâ&#x20AC;&#x201D;Tutorial Guide Understanding Stress: the Marginal Manager The Effects of Stress: the Shortfall Manager Avoiding Stress: the Future Manager The April Brown Bag Lunch series was well received; we hope to continue the series in the future. If you are interested in LMSC technical training courses, HR has the new brochure. DIALOG is extremely fortunate to have this resource for technical education; courses are charged to your department at a reduced rate.
Answers to frequently-asked questions
DIALOG contributes to Junior Achievement Rosalie Black has received a letter from Bruce A. Nasby, President of Junior Achievement for Santa Clara, Santa Cruz, and Monterey Counties, thanking DIALOG for its continued support of the JA program. Hasby writes: "Each year we expand our program to reach even more young people from the 5th grade through college. These programs cover the nature of economics, business organization, competition, marketing. Finance, and the need for profits. We are projecting over 13,500 student participants in one of our six programs this calendar year. Your contribution will go toward organizing over 800 volunteers from the business community who act a s classroom consultants or student advisors and provide the printed materials, textbooks, and films to the various programs."
Long Term Disability insurance premiums waived Centennial Life Insurance Company, the carrier of our Long Term Disability insurance plan, has announced that due to favorable claims experience (i.e., we've been healthy!) premiums for May will be waived. Employees participating in this optional plan will not have premiums deducted from their paychecks for the weeks ending May 10 through May 3 1 . If you have questions or need more information, contact Mary Gil at extension 3831.
Kathy Reck reminds everyone that our California Dental Service group number is: 2001-2031
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