Operations, HR & Administration

Operations, Human Resources, and Administration will be a focal point for transformation this year and beyond. Plans to “evolutionize” the leadership culture, performance and development standards, goal setting and more will be laid this year to set a lasting structure for the future.

The approach is shaped by the principles of context training, emotional intelligence (EQ) and community consciousness. The team’s leadership culture is a shared space where each individual is empowered with the opportunity to make reasonable decisions without fear of failure, champion their work and teams, and embrace our collective sense of trust to achieve success.

KEY AREAS OF FOCUS

Finance and Operations: • Lead financial and destination statistical forecasting and share analysis with jurisdiction investment partners

• Complete annual audit and ensure evolving processes continue to support seamless completion of future audits • Evolve finance reporting and forecasting to provide more context and real time support to the organization to plan with the utmost agility

• Innovate team tools, support systems and environment in ways that inspire creativity, elevate efficiencies and effectiveness, and empower thought leadership

Human Resources:

• Evolutionize team engagement, leadership culture and performance management

• Elevate talent acquisition and intentional retention programs and create the ideal environment that fosters growth transitions

Governance and Administration:

• Provide administrative leadership and support to the Board of Directors and Committees in accordance with best practices and in compliance with the Brown Act • Administer and track Diversity, Equity and Inclusion programs that demonstrate organizational commitment and progress

THE TEAM

Covid decimated the MCCVB team with a significant reduction in positions in 2020. In the depths of the pandemic, the team made a commitment to “come back better” and nowhere is that more important than with the team and culture. While there are plans to grow the team by several positions this year, this will only happen as conditions allow. In the shadow of Covid, the team must remain nimble.

“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.”

Simon Sinek, “The Optimism Company”, Writer, Speaker