BNI CBD Forum

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CBD Forum Chapter


Discover a Smart & Effective Way to grow your business!

Fact no 1: 98% of small companies rely on Referrals to gain new business.

Fact no 2: only 3% of businesses have a strategy for obtaining Referrals

BNI CBD Forum would like to extend an invitation for you to join our chapter so that you can make word-ofmouth marketing part of your business success.


\\ A message from CBD Forum President On behalf of the BNI CBD Forum member who gave you this booklet, I want to thank you in advance, for taking an interest in our business networking breakfast group. Unlike other networking events, our group is focused on helping each other obtain more business by passing referrals amongst members without having to be good at networking. For many of our members, their lives and businesses have changed for the better as a result of having joined our networking group Before I go any further, I want to personally share with you what BNI means to me and my business. My business is a Law Firm whose success, I believe, is based on our unique culture. We like to think of ourselves as a family, not afraid to speak openly, honestly or to speak our minds when necessary to achieve the best outcome. We pride ourselves on our diversity - the cornerstone of our success. It therefore was easy for me to be attracted to the BNI CBD Forum group because as you’ll see we are certainly a diverse group of individuals and businesses coming together to not only look out for each other, like family, but really committed to making a difference to each other’s business success. MBBF has benefited for many years from receiving quality and qualified personal referrals, which explains why a number of our partners and associates are involved in their own BNI chapters. Word of Mouth referrals are critical to our business. Of Course I am very grateful to have the good fortune of working with clients and chapter members I want to work with. I owe much to BNI CBD Forum and the subsequent quality referrals I have received and that I have been able to refer many matters to other members during my time here. I look forward to much more success because of the quality of people within our chapter. At this very moment, you have a great opportunity to take the first step to improve your business and your life. I invite you to complete the application form to get your seat at our table - a place where you will do more business during breakfast than most sales people do all day. If you are sincerely motivated to create much higher income, greater sales, greater stability and security, then you’ve finally found a place to call “home” and a great source of satisfaction and pleasure.. You can even try us out for a 2nd visit to see if it’s a good fit for the both of us! Please continue to read this book to get an insight into our members and how coming together with a common goal has improved our respective businesses and lives. Thank you again for learning more about our group – we hope to learn more about you in the near future. Simone Checchia Chapter President BNI CBD Forum

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\\ Change the Way you Do Business

BNI is a business referral organisation whose primary purpose is to assist its members to find and exchange qualified business referrals for each other and develop word-of-mouth marketing techniques. Rapid growth has seen BNI become the world’s largest business referral organisation of its kind, with over 6,000 chapters in 40 countries, and more than 138,000 members worldwide. Last year members of BNI in Australia generated business referrals that resulted in more than $165 million in new business. (In that same period BNI worldwide passed over 4.9 million referrals, this translates to over A$2.25 billion of business). This, the CBD Forum chapter passed 936 referrals during the 2010 calendar year, resulting in $484,691.00 worth of business being done between our 22 members. BNI provides a structured and supportive system of giving and receiving business. It does this by providing an environment in which personal relationships can be developed with dozens of other qualified business professionals. By establishing this ‘formal’ relationship with other people, each member has the opportunity to substantially increase his or her business.

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\\ Unique Opportunity Unique opportunity to network with other “like-minded” and successful business owners and entrepreneurs. “You are the average of the five people you spend the most time with.” Jim Rohn If you believe the above quote, then you will want to surround yourself with successful people who are taking action and making BIG things happen. By “building your success team” and surrounding yourself with like-minded, driven, and positive people, you will be propelled to higher levels of achievement and accomplishment. This simple strategy is a trait common to all business giants. So how do you go about building your success team? Join our CBD Forum business networking chapter! Every week, like-minded, positive, and successful people are getting together with the common goal of expanding their circles of influence and to give and receive referrals. Just by being in the same room with positive and influential people each week can be like a shot of adrenaline for your business and your life. Each weekly meeting offers you the opportunity to build the foundation of your success team and to form important business relationships. Each member has the opportunity to educate fellow members on what it is they do, and what a perfect referral is for them. And doing this every week guarantees that the referrals you’ll receive are of the highest quality.

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\\ New Member Mentoring program & Training

To help you achieve success as soon as possible, you will receive the valuable support of a mentor. Your mentor will introduce you to the chapters techniques and guide you through the BNI process. You can rely on your mentor to have your best interest at heart. The mentoring program is a systemised 4 week quick start program for you to work with your mentor so that you reach higher levels in the shortest amount of time. In addition, you will attend a 3 hour Members Success Training Program run by BNI.

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\\ Leadership Team and Membership Committee President:

Simone Checchia from Milne, Berry, Berger, Freedman Solicitors

Vice President:

Pam McKean from JSS Recruiting

Assistance Vice President:

Sarah Helm from Naturally Gifted

Secretary/Treasurer:

Pablo Scodellaro from Jim’s Bookkeeping Kingsgrove

Membership Committee:

Pam McKean from JSS Recruiting Sarah Helm from Naturally Gifted Jesse Taylor from Jesse Taylor Photography David Wurth from Write You Are

Educational Coordinator:

Angelo Ziaziaris from Rush On It

New Member Mentor Coordinator:

Joanne Gianotto from Stella Design

Events Coordinator:

Joanne Cruickshank from NHM Entertainment

Visitor Hosts:

Barbara Robertson from Barbara Robertson Training Sean Rudder from Datafile Australia

BNI Chapter Director:

Bob Greenup, Director of BNI Sydney CBD/South Region

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\\ Member Directory Angelo Ziaziaris

Live By Design (Direct Marketing)

Antonia Georgas

Ruby Slipper (Florist)

Barbara Robertson

Barbara Robertson Training (Training and Development)

Brigitte Chetwynd

Snodgrass Event Catering (Catering)

Carl Lindemann

Knowledge Partners (Electronic Content Management)

Cindy Dahiya

Alpha Advisers Group Pty Ltd (Financial Planner)

David Conley

Clark & Jacobs (Accountant)

David Wurth

Write you are (Human Resources Consultant)

Dixie Tang

Commonwealth Bank of Australia (Mortgage Broker - Residential)

Elli Augerinos

MyPlace Estate Agents (Real Estate Agent - Residential)

Greg Barr

Sublime Build (Builder - Residential)

Jeff Brown

Sala Consulting (Telecommunications)

Jesse Taylor

Jesse Taylor Photography (Photographer)

Joanna Cruickshank

NHM Entertainment Pty Ltd (Event Entertainment)

Joanne Gianotto

Stella Design (Graphic Design)

Lara Wheatley

Executive Beauty (Beauty Salon)

Lindsay Braid

Sanatio Naturopathy (Naturopath)

Merryl Semple

InSync Consulting (Executive Coaching)

Nick Psaila

Nick Psaila International (Business Coach)

Nick Viner

Buyers Domain (Buyers Agent)

Pablo Scodellaro

Jim’s Bookkeeping Kingsgrove (Bookkeeper)

Pam McKean

JSS Recruiting (Recruitment Consultant)

Peter Thomas

World Business Travel (Travel Consultant)

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\\ Member Directory Sarah Helm

Naturally Gifted (Corporate Gifts)

Sean Rudder

Datafile Australia (Data Storage)

Shankar Vishwanath

Kwik Kopy Printing Centre (Printer)

Simone Checchia

Milne, Berry, Berger, Freedman Solicitors (Family Law, Wills, Conveyancing)

Stephen Knights

Commulynx (IT Support)

Vernon Song

Phlow (Web Design and Development)

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\\ MEMBER – Clark & Jacobs

Name: David Conley Company: Clark & Jacobs BNI Category: Accountant About Me I love helping people to manage their personal and businesses, firstly ensuring they are set-up in the most appropriate way to protect their family and assets, and secondly ensuring that they operate in the most efficient way to manage their tax and compliance obligations. There is no single solution for all people and businesses: each one is unique, so tailored solutions are critical. About the Business Clark Jacobs is a business-services firm dedicated to small/medium business and individuals with growing personal wealth. We provide advice and practical implementation strategies for: investment and business structures; operating businesses; accounting issues; taxation issues; business sales and acquisitions; superannuation; and government incentives for research and development. How we help If you are a business owner or investor, we ensure you are aware of all structural options available to you when establishing a new venture, in terms of asset protection, revenue flow, and tax consequences, obligations and opportunities. You can then confidently choose the most suitable option for your specific circumstances. My Golden Referral looks like.... A business owner or investor who has grown into a position where their existing accountant can no longer provide the level of service they require. They may be encountering more complex business issues that require greater technical advice or they may simply need greater support in managing their increasing compliance burden. Call to Action I’m happy to meet for an hour or two, at no cost, to review your circumstances and determine if Clark Jacobs can assist you in any way. Phone: (02) 9264 1111 Email: dconley@clarkjacobs.com.au Website: www.clarkjacobs.com.au

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\\ MEMBER – Executive Beauty

Name: Lara Wheatley Company: Executive Beauty BNI Category: Beauty Salon About Me My passion is to help people look gorgeous and feel absolutely amazing! With such a personal experience, clients should expect nothing but the highest standard of service and quality treatments and this is what I guarantee to deliver every time. With a prestigious CIDESCO international accreditation and experience as a model, I am uniquely qualified to provide my clients with insider beauty secrets and education on the importance and long term benefits of their individual treatments. About the Business At Executive Beauty we only use the highest quality products, Bioline Jato and Mayerling, in all our treatments to guarantee exceptional results. Our specialty services include: Mayerling Skin Rejuvenation Peels, OmniLase LED Facials, Facials, Manicures, Pedicures, Waxing, Tinting, Makeup Application, Makeup Lessons, Massage, Gift Vouchers and Packages are available. How we help Executive Beauty is a very personal boutique salon where your privacy is respected. As a solo-therapist I will go above and beyond to ensure you have the ultimate experience. I pride myself in listening to your needs and wants to develop a personalised program ensuring you will achieve the results you desire. With flexible working hours we aim to accommodate your busy schedule. My Golden Referral looks like.... If you are interested in results driven treatments, or are part of a company who would like to give staff monthly treatments for moral boosting and stress management purposes, or you are personally looking for a new beauty therapist or a convenient option in the CBD. Testimonial ‘Lara is exceedingly professional in her approach and delivers an excellent service. How good her skin care is, was confirmed to me by a dermatologist who commented on the exceptional condition of my skin for a woman of my age - which is 44’ Jo - Director, Project Director and Management Services Mobile: 0422 042 968 Email: lara@executivebeauty.com.au Website: www.executivebeauty.com.au

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\\ MEMBER – Jim’s Bookkeeping KINGSGROVE

Name: Pablo Scodellaro Company: Jim’s Bookkeeping Kingsgrove BNI Category: Bookkeeper About Me I am passionate about providing accurate and cost effective bookkeeping services for small to medium businesses. My goal is to give back to my clients the time they spent updating their books, or guessing accounts issues. I started Jim’s Bookkeeping Kingsgrove in early2006, and since then I’ve been helping clients to make business decisions by using accounts systems. About the Business This is how I can help you: Update your books and prepare reports, liaise with your Accountant, prepare and lodge your BAS, process payroll, reconcile accounts, take care of your receivables and payables, prepare budgets and cash flow projections. And more importantly, I can help you make sense of all the figures involved in the services above. How we help I will help you save time and money doing the work you least enjoy. My clients save up to 3 working days per month, are free from bookkeeping issues, payroll problems and accounting software complexities. They are free to invest this extra time and peace of mind wherever they feel like. My Golden Referral looks like.... I specialise in restaurants, as this is one of the SME’s where I can save more time and headaches to the client. Testimonial If you sacrifice part of your evenings or weekends updating books, if you get frustrated by payroll issues or accounting issues, if you are cost-conscious, if you want to be in charge but realise that you can’t do it all please contact me to discuss how i can help you as I did with many others. Mobile: 0422 418 919 Email: pablos@jimsbookkeeping.com.au Website: www.jimsbookkeeping.com.au

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\\ MEMBER – Sublime Build

Name: Greg Barr Company: Sublime Build BNI Category: Builder - Residential About Me I love what I do. Particularly making homes; that people can live in and enjoy, that have a long life, comprise beautiful workmanship and are easy to maintain. I pride myself on the work I do. I come from 4 generations of people in building and real estate so I guess building is in my blood. I have over 20 years experience and are degree qualified. So I can apply my experience and procedures to delivering your project on time and to budget. About the Business In everything we do we believe in challenging the status quo. The way we challenge the status quo is by making our homes beautiful, long lasting energy efficient and affordable. We build architect designed granny flats and residential homes and extensions. How we help We organise a project from start to finish before even the first brick is laid or the first nail hammered. Plus we provide an innovative and fixed price granny flat that is built in 30 days, we also can provide finance, tenants, and planning approval in 10 days. My Golden Referral looks like.... A property investor with several rental properties that he or she would like to increase or in some cases double the return. A homeowner with teenage children or parents that they would like to house close by or a homeowner who would like to unlock the unused potential of their back yard by allowing us to build them an income producing granny flat. Testimonial ‘Getting Greg from Sublime was a great choice for us. Greg was meticulous in understanding our brief, giving us the best advice. We could easily see that Greg was thinking in our best interest from the start. Greg kept us abreast of the progress with constant consulting on our choices along the way. He also went beyond the call of duty. The works were completed within the time frame he had advised and to a standard that we were very happy with. Overall, I have no hesitation in recommending Greg to anyone’ Thomas Cherian, Roseville. Phone: 0423 676 230 Email: greg.barr@sublimebuild.com Website: www.sublimebuild.com

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\\ MEMBER – Nick Psaila International

Name: Nick Psaila Company: Nick Psaila International BNI Category: Business Coaching About Me As a holistic business coach and thought leader ,I am obsessed with helping small to medium business owners take their business to the next level. I am completing my Masters in business majoring in Change management. I am also a regular keynote speaker for Westpac , Master builders , Chamber of commerce where I deliver presentations on how to be limitless as a business owner. About the Business NPI is about helping business’s not just survive but thrive into strong, competitive, profitable enterprises. I do this though one on one and group coaching programs. Both online and offline through my community called UPclub and UPcoaching program. We measure real profits through marketing and sales strategy , business planning and clear direction. How we help All my programs come with a 100% Money Back Guarantee. This ensures complete confidence in your decision to excel in your business. Due to the holistic nature of my programs and ongoing support you get not just business but self development to ensure long lasting results measured constantly through my unique action system. My Golden Referral looks like.... An established business wanting to get to the next level. An owner that has an Entrepreneurial belief in their ability, and wants to a mentor to guide them to success. My niche markets- real estate, building , creative. Testimonial “Increased the turnover of my business 1000% and it’s not slowing down! Interested in making a good business great, I recommend you contact Nick Psaila immediately.” Terry Akkari – TAPS Plumbing The progress in the last year outstrips the previous nineteen in total! The last year out strips the previous nineteen in total. Wow! What a change.Our turnover has doubled, though my work load has decreased by 70%. John Gianolous JMN Mobile: 0419 227539 Email: nick@nickpsaila.com Website: www.nickpsaila.com

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\\ MEMBER – Buyers Domain

Name: Nick Viner Company: Buyers Domain BNI Category: Buyers Agent About Me I love Property! I originally trained as a property solicitor and have an extensive legal property background. As one of Sydney’s top buyers agents, I have successfully helped numerous clients find and buy their ideal homes and investment properties. I use my professionalism, attention to detail, extensive network of contacts and broad property experience and knowledge to exceed my clients’ expectations. About the Business Buyers Domain is a boutique buyers agency and property advisory service. We will save a huge amount of time by finding a suitable property including off market properties, and conducting the research to make sure the property stacks up. We will organise all the due diligence and negotiate the best possible price. How we help If you are looking to purchase a new home or investment property, we will find the right property and conduct all the research. We also manage the entire process from start to finish. We will negotiate the best possible price or bid at auction if required. We save our clients time and minimise stress. We have often saved our clients thousands of dollars. My Golden Referral looks like.... Anyone who is looking for a property who is: a) Time poor and/or b) Wants peace of mind knowing they are buying the right property at the right price. My best clients are generally busy professionals in medicine, IT, arts and media and the law. A lot of my clients work in the CBD. Testimonial Nick’s diligence, commitment and speed at following through in every detail was exceptional. I have no hesitation to use his services again and to recommend his services to others. Alex Morcos, Woolloomooloo Just wanted to say a huge thank you to you in the recent purchase of my new home! I think that you found the best possible property for my money. It’s been a total pleasure taking the journey with you and I will recommend you to anyone buying a home! Katherine Wiles, Ashfield Mobile: 0405 134 645 Email: nick@buyersdomainaustralia.com.au Website: www.buyersdomainaustralia.com.au

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\\ MEMBER – Snodgrass Event Catering

Name: Brigitte Chetwynd Company: Snodgrass Event Catering BNI Category: Catering About Me From a young age, I have always enjoyed cooking for my family and friends. I would spend most of my time in the kitchen and entertaining. After graduating from the International Swiss and Australian hotel management school, I have spent most of my career working in senior management roles for large international catering companies in Sydney and in London. From setting up and running premium restaurants, cafes, boardrooms and kitchens for a number of global and local clients. As a passionate foodie, I decided to venture into the market through Snodgrass Event Catering where I am able to express my passion for food and people. About the Business Snodgrass Event Catering is based in Surry Hills, Sydney. Snodgrass Catering is a boutique, gold licensed caterer and a member of the restaurant and catering association who has consistently impressed clients for over 15 years. The Snodgrass brand is synonymous with freshly prepared, innovative and creative seasonal menu items that is complemented by our personalized and professional service. How we help Whether you are hosting a canapé event, sit down plated lunch or dinner, buffet, working lunch, morning or afternoon tea, High tea, BBQ, a themed event or even if you are interested in attending one of our cooking classes - we are committed to consistently delivering individually tailored catering by listening to your needs and understanding your event objectives. Rather than offering a standard package style of service, we believe in tailoring each event to our individual client requirements. We are therefore always pleased to promptly submit a comprehensive and itemised quotation of our costs with suggested menus for your consideration. My Golden Referral looks like.... My Golden referral is a company that is looking for a boutique in house caterer, a client that holds regular catered events, singles looking for a cooking class or someone who is getting married that requires a caterer. Testimonial “Brigitte and her team at Snodgrass are fantastic to work with - always bubbly and willing to help. My clients are always impressed and comment on the quality and variety of gourmet sandwiches and canapés on the menu. The team are such professionals, efficient and friendly!” Medina Grand Sydney Phone: 0433 816 870 Email: brigitte@snodgrasscatering.com.au Website: www.snodgrasscatering.com.au

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\\ MEMBER – Naturally Gifted

Name: Sarah Helm Company: Naturally Gifted BNI Category: Corporate Gifts About Me I come from a corporate background where I have held various management and business development roles. I understand how important relationships are to business success – with customers, clients, suppliers and employees. I also feel passionate about making sustainable decisions – not necessarily changing dramatically how we live our life, just making more sustainable choices. Naturally Gifted marries these two together. We provide unique, eco-friendly gifts that will help build and maintain the most important relationships. About the Business A stunning gift from Naturally Gifted shows your customers, suppliers or staff just how much you appreciate them. It keeps your business front of mind and helps ensure repeat business. We can help with corporate events, branding, customer loyalty schemes and promotions. Not only does a beautiful gift make a great impression, but our eco-friendly focus shows that you’re serious about social responsibility. How we help What Naturally Gifted corporate gifts can do for you • Build relationships and create raving fans by giving a special thank you to a business partner, congratulating a client, recognising achievement or linking to your loyalty and rewards program • Increase sales and engagement by providing incentives to sales staff and referral partners, leading to greater commitment and effort • Get people talking when they are delighted by a unique eco-friendly gift • Build brand awareness with corporate branded gifts My Golden Referral looks like.... A marketing manager, sustainability or HR manager who is responsible for client or staff gifts in a large organisation.We work best with organisations that really want to show their appreciation and who want to make an impression with an eco-friendly group. Most large companies now take this very seriously and using Naturally Gifted is a great way to align their corporate gifts with the company’s core values. Testimonial The service provided by Naturally Gifted was exceptional and the whole process was very easy. We told Naturally Gifted our needs and they took care of the rest.We had a great feedback from our staff who loved the eco-friendly approach and great products in their gifts.” Ben Wicks, HR Manager, Warringah Council “We found Naturally Gifted to be a fantastic supplier for gifts for our most important contacts. All the products were top quality and the eco and environmentally friendly brands are a great way for us to continue our own branding! Bianca Brownlow, Marketing Manager,Irrigation & Water Technologies Mobile: 0422 304 039 Email: sarah@naturallygifted.com.au Website: www.naturallygifted.com.au

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\\ MEMBER – Datafile Australia

Name: Sean Rudder Company: Datafile Australia BNI Category: Data Storage About Me I have been with Datafile for over 13 years. I’m passionate about exceeding client expectations on every order. As General Manager of Datafile, this is my expectation for my entire team. With a degree in Facilities Management from University of Sydney, thinking outside of the square is a key attribute. About the Business Datafile assists companies manage hardcopy and electronic files in their business. We have an extensive range of filing supplies that include file folders, labels and fasteners. Datafile also manufactures all steel storage units for front or back of office applications. We have over 30 years experience in Australia. How we help For customers struggling with the management of file and records in their business; we meet and develop simple options that fall within any budget. We assist our clients through the transition of a new filing system and have many cost affordable options to set our customers up initially, and provide simple ongoing support. My Golden Referral looks like.... Office Managers, Facility Managers, Project Managers, Interior Designers (Commercial), Architects (Commercial) Call to Action Affordable, practical and easy to maintain filing and storage solutions for offices Mobile: 0417 224 629 Email: sean.rudder@datafile.com.au Website: www.datafile.com.au

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\\ MEMBER – LIVE BY DESIGN

Name: Angelo Ziaziaris Company: Live By Design BNI Category: Direct Marketing About Me I love Marketing! I’ve spent 20 years passionately working with Big and Small Businesses to create sustainable customer acquisition and retention programmes that drive serious profitability. After taking a declining $10m Westpac Direct Insurance business to grow to $30m+ within 18 months (2008) – I decided to use my talents ‘for good & not evil’ supporting small business. About the Business Live by Design is my personal philosophy to spend every day doing what I love and do best, giving other small business owners the freedom to do more of what they love and do best. I’m only interested in developing & implementing marketing communication programmes that deliver a return on investment by proactively getting you in front of your ideal customers in a highly leveraged way. How we help I honestly don’t know how I can help you until I’ve sat down with you to understand what you are trying to achieve in your business, who your ideal customers are, what their biggest problems are and how you are uniquely qualified to solve them. This is why I offer a FREE 2 Hour Marketing Audit; designed to identify the gaps and opportunities in your Marketing Strategy for actionable outcomes. My Golden Referral looks like.... Small Business Owners that are sick of spending money on Advertising that does not work; or who have no time or expertise to devote to achieving effective marketing for their business. I work best with small business owners who are interested in attracting more local customers or have a specific audience in mind to target with a high cut-through communication strategy. Testimonial “I was worried where my next customer was coming from. Then I met Angelo and I’ve never worried since! Quote requests pour in everyday and in less than 12 months I’ve turned over $1M in new business because of an easy Direct Marketing Strategy he designed. Thanks mate!” Darren White – WatersEdge Waterproofing “I paid $7,000 for a radio advertising campaign and the phone never rang! In my first month working with Angelo – we had 122 new customers. Unbelievable!” Arlyn Ellis– Advanced Beauty “We hardly advertised before – how that has changed! We now have a consistent weekly local advertising programme managed for us that’s paying itself many times over. Awesome!” Joshua Kerr – Bruce Kerr Real Estate Mobile: 0412 225 528 Email: angelo@livebydesignconsulting.com.au Website: www.livebydesignconsulting.com.au CBD Forum Chapter

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\\ MEMBER – Knowledge Partners

Name: Carl Lindemann Company: Knowledge Partners BNI Category: Electronic Content Management About Me I have always enjoyed working within and on businesses. From the age of 14 working for David Jones as a ‘newspaper boy’ through to my current role as a Company Director. I have been involved within the growing Information Management part of the Technology Sector for the last 10 years and have developed a valuable network of clients and suppliers. About the Business Founded in 1999, Knowledge Partners sells, implements and supports Electronic Content Management (ECM) systems. We have offices and staff in Brisbane, Melbourne and Sydney. Our expertise lies in the design, implementation and support of complex, ECM systems that allow our customers to: • Manage Corporate Records and Documents, both electronic and physical • Leverage intellectual property and unstructured information • Provide secure access to enable sharing of Corporate information through mobile devices Knowledge Partners has an impeccable track records in successfully exceeding customer expectations, both during and beyond the implementation lifecycle. How we help The implementation of an ECM by Knowledge Partners will enable an organisation to: • Improve Customer Service levels by 30% by allowing staff to access and share all the customer-related and case-related information held by an organisation • Significantly reduce the time spent by employees searching and filing information, which in an unsupported environment averages 37 minutes per day • Secure effectively commercially sensitive information with a full audit trail • Extend employee effectiveness by providing mobile access to corporate information with an improved efficiency of between 20-25% My Golden Referral looks like.... An organisation that is becoming less confident about how it is handling its email and documents with increased incidences of document duplication, escalating search times in finding the ‘correct’ document and growing fears around document security and access. We have solutions for small businesses through to large corporates and government agencies Testimonial Knowledge Partners is proud to have a strong client base and references that include: BP Australia, Queensland Motorways, City of Melbourne Council, Royal Melbourne Institute of Technology, Fred Hollows Foundation, Allens Aurther Robinson (Legal Firm), and Royal College of Pathologists Australasia. Mobile: 0410 474 242 Email: carl.lindemann@knowledgepartners.com.au Website: www.knowledgepartners.com.au

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\\ MEMBER – InSync Consulting

Name: Merryl Semple Company: InSync Consulting BNI Category: Executive Coach About Me I develop leaders who can lead with compassion and composure under pressure. I love what I do because I help people to tap into their capacity to achieve great things and improve their performance, their health and their well-being. About the Business As Director of InSync Consulting, I deliver consulting, coaching and training services which add value to leadership, communication and change programs. My consulting expertise delivers leadership development strategy and programs for senior leaders. As an Executive Coach I help clients successfully work through the challenges of delivering to workplace goals under pressure. How we help Executive coaching leads to an increased self-awareness about work performance, personal strengths and areas for development. Typical Issues include • Interpersonal effectiveness in dealing with staff management • Strategic thinking and planning • Improved decision-making • Career path planning • Improved ability to work under pressure • Stress management My Golden Referral looks like.... My clients are senior leaders in Human Resources or Training and Development, who have an underperforming team of direct reports. The senior leader may also be thinking about what kind of leadership development program the organisation needs over the next 3-5 years and is looking for the services of a consultant to research and design the strategy. Testimonial “The Executive Coaching Program has been a gift for me. As a new manager leading a team, I was feeling quite overwhelmed a few months ago. The coaching improved my confidence and performance; my enjoyment of my role and decreased unnecessary stress.” Mobile: 0409 917 759 Email: merryl@insyncconsulting.net.au Website: www.insyncconsulting.net.au

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\\ MEMBER – NHM Entertainment PTY LTD

Name: Joanna Cruickshank Company: NHM Entertainment Pty Ltd BNI Category: Events Entertainment About Me Joanna Cruickshank is the owner and creative force behind NHM Entertainment, one of Australia’s leading entertainment management companies. Her focus is to meet each client’s needs and ensure their satisfaction with the services provided. Prior to immersing herself in the entertainment industry, Joanna had a successful career in sales & marketing. About the Business NHM Entertainment is your one stop solution for all your entertainment requirements for any event. We provide entertainment to corporate events, weddings, significant birthdays, christening and children’s birthdays. We can provide live music from solo to large 14 piece bands, dj’s, string ensemble, magician, fire eater, living statue, body painted performers and much more.. How we help NHM is all about entertainment. We can supply all genres of music, roving characters to fit all themes and carnival performers and much more. We are very flexible and have a can-do attitude. We will deliver reliable, experienced musicians and entertainers to corporate, government and private events. My Golden Referral looks like.... Event Managers, Marketing Managers, Human Resources Managers, Office Managers - anyone who is responsible in organising an event. Call to Action NHM Entertainment specialises in offering a personalised service to our clients giving expert advice on the appropriate repertoire, timing and the overall co-ordinatation of music and entertainment for the event. We understand our client’s ideas and desires and will translate those into actuality. Mobile: 0429 590 620 Email: joanna@nhmentertainment.com.au Website: www.nhmentertainment.com.au

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\\ MEMBER – Alpha Advisers Group Pty Ltd

Name: Cindy Dahiya Company: Alpha Advisers Group Pty Ltd BNI Category: Financial Planner About Me I believe that everyone deserves a financial plan; A road map that tells you where you’re going and how to get there as efficiently and effectively as possible with the least amount of fuss, and risk. After working as a trainer for Technology and Financial products at Banker’s Trust Australia, Deutsche Bank and State Street, I realised my true calling in life. Today I do what I love; simply teaching, training, and coaching people on how to manage their finances better; It’s my privilege to assist individuals, families and business owners responsible for their staff’s Corporate Super. About the Business How do you know you are getting Great Financial Planning Advice... ‘We believe great Financial Planning Advice is the advice you would give yourself, if you had all the benefit of our knowledge and experience...’ Our advice is not aligned to any financial or insurance institution; we are free of any conflicts of interest; because we are not tied to any financial products or financial product company providers. Our only vested interest is in you and achieving the best results possible for you. How we help We are Corporate Super specialists. Our promise to employers is simply to make life easier when it comes to Corporate Super because we get that it is our passion and top priority...and not necessarily yours. Our objective when assisting individuals and families is to help them build a bridge from where they are today, to where they want to be in the future. We ask and help answer the tough questions: When will I pay-off my mortgage/debts? How will I pay for my kid’s education? Will I have enough money for retirement? How can I protect my lifestyle? My Golden Referral looks like.... An Employer; CEO, Chief Financial Officer, General Manager or HR Director of a company employing 10 to 5,000 employees. An Individual or Couple; looking for assistance with their personal finances. Pre-Retirees; Uncertain or unsure of whether they have saved enough for retirement. Aged Care; A very complex area where our expertise adds great value and assurance. Testimonial “The biggest problem I believe you have solved for us is, knowing where our money is going on a day to day basis. And the greatest benefit I think that we have obtained is the flexibility our new home loan has given us. Hopefully we will be able to pay it off sooner than later....” “The one thing that stands out for us is how accessible you both are when we require advice or assistance with a particular matter. It is very reassuring to be able to contact you or Desh when we need a query answered, because when dealing with financial issues it can be quite stressful, and knowing that we can have people we trust to guide us, is very re-assuring.” Mobile: 0407 703 856 Email: cdahiya@alphaadvisers.com.au Website: www.alphaadvisers.com.au CBD Forum Chapter

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\\ MEMBER – Ruby Slipper

Name: Antonia Georgas Company: Ruby Slipper BNI Category: Florist About Me I have been a florist for 10 years and absolutely love the work that I do. My favourite part of my work is that I make someone happy everyday when they receive the flowers that I’ve created. About the Business Ruby Slipper creates beautiful floral arrangements for all occasions, whether sending flowers for a gift, needing flowers for your wedding or a big event such as a birthday or christening, or if you require flowers in your office on a weekly basis. My Golden Referral looks like.... A large multinational firm with their Australian headquarters in the CBD and require flowers for their reception area, boardroom and CEO or Managing director’s office, every week and who also order flowers for staff and clients on a regular basis. Call to Action Simply provide them with my business card and let them know that I can do flowers for all occasions. Phone: (02) 8668 5172 Email: thegirls@rubyslipper.net.au Website: www.rubyslipper.net.au

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\\ MEMBER – Stella Design

Name: Joanne Gianotto Company: Stella Design BNI Category: Graphic Design About Me My experience lies outside the design industry but my addition to Stella Design has been through my analytical view that complements the creative side, and my passion for creating an environment that works – that allows the creative juices to flow. I believe that everyone should have an opportunity to look and be the best they can be, and that Stella’s passion for design is something that everyone should be able to share in. About the Business Stella Design has been creating, building and maintaining brands for ten years. We mix our creative skills with business/marketing knowledge to create strong, solid connections between business’ and their clients. During that time our family owned business has grown, offering various branding, graphic design and digital solutions for our clients. How we help We believe that “there’s no excuse for bad design”, and we inject this mantra into every project we undertake. Understanding your business, product or service intimately aids to better communication (on all levels) between people, culture and advertisers. The real benefit to you is that we are a results driven business with family values, not only within our team, but together with our clients. However not many design agencies can develop a brand that actually drives sales. My Golden Referral looks like.... I great referral for Stella Design is a business owner or marketing manager that wants to look and be the best they can through their brand, collateral or sales and marketing material. Everyone deserves to look good, because “there’s no excuse for bad design.” Call to Action Our client retention rate is over 93%. Happy clients tell others about our service, which probably explains why referrals are the way we continue to grow our business. Whether you are after brand development, a new sales tool, or a retail venture, Stella Design will work with you to find a solution that fits your time frame, your budget, and the results you want. Let’s start your experience by having a coffee with us. Phone: (02) 8217 0000 Email: joanne@stelladesign.com.au Website: www.stelladesign.com.au

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\\ MEMBER – Write you are

Name: David Wurth Company: Write you are BNI Category: Human Resources Consultant About Me I’m an HR consultant with 25 years’ experience in corporate Australia. I work with companies who are growing their business, helping them provide a solid HR framework for their employees. I focus on legal compliance, policies and procedures, performance management and employee development. About the Business Write you are is an HR consulting business passionate about helping business owners focus on growing their business while taking care of the issues involved in employing people. How we help Business owners can spend up to 30% of their time on employee-related issues. Write you are provides worry-free HR support making businesses legally compliant and putting in place a robust HR framework. My Golden Referral looks like.... My best referral is a company of 10-30 employees with no real HR policies in place. They would be looking to grow and see the need to have a sound HR framework to assist that growth. Call to Action Call us today for your free HR health check. We will identify areas where your business might not comply with current employment legislation and suggest ways to remedy that situation. Phone: 1300 900 741 Email: david@writeyouare.com.au Website: www.writeyouare.com.au

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\\ MEMBER – Commulynx

Name: Stephen Knights Company: Commulynx BNI Category: IT Support About Me I have a passion for technology, which over my 18 year in IT has grown to a beep appreciation on how businesses use technology to function, grow and prosper. Now as the Managing Director of Commulynx I have the pleasure of assisting many businesses with their IT and assisting them on how they can best leverage what is available in the market to both make their business life easier and also offer them strategic advantage over their competitors. About the Business The Commulynx team has over 50 years experience supporting IT for business large and small. We have a great understanding of the IT and Communications Services Industry, and know how to meet the their needs. Some of our valued customers are: • The Maritime Union of Australia • Manly Warringah Sea Eagles • Blacktown City Council • Fujitsu • Instyle Fabrics How we help If your IT System is not meeting your business requirements and you need a support partner that can help you gain control of your IT then Commulynx can help. Commulynx will allow you to focus on delivering outcomes for your customers and take the hassle away from having to worry about your IT. We do this by proactively maintaining your IT Systems, offering our Helpdesk Support Services and providing consultancy to assist with the future direction of Companies and the IT choices. With our experts involved you can be assured that your have access to the latest that technology has to offer when your business needs it. My Golden Referral looks like.... A business that relies on IT that is supporting a team of 50-200 users located in Australia with the head office in Sydney. The best contacts are IT Managers, CIO, COO, Business Executives and Business Owners. Commulynx specialise in IT maintenance for our clients, where we either work with their existing IT Support Team offering overflow and expertise when and where they require or to act as the complete IT support team. Call to Action For a FREE 2 hour assessment of your IT systems to ensure your IT is secured and setup right for your business, contact Commulynx today. Mobile: 0419 111 199 Email: sknights@commulynx.com Website: www.commulynx.com

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\\ MEMBER – Milne Berry Berger & Freedman Solicitors

Name: Simone Checchia Company: Milne Berry Berger & Freedman Solicitors BNI Category: Family Law, Wills, Conveyancing About Me How did I develop a passion and obsession for Wills, Probate, Estates and Family Law? I’m Italian...so family means everything to me! I’m proud to be considered a leader in this area of the law as Chair of the NSW Young Lawyers Wills, Probates and Estates sub-committee, which I established in 2011 through the Family Law Committee with a view to promote greater education and improvements in legislation and the court system. About the Business Milne Berry Berger & Freedman Solicitors is a practice that has been providing legal advice to families, businesses, organisations & charities for over 80 years. We pride ourselves on being a multicultural close knit organisation. Languages spoken by our staff include: Hindi, Malayalam, Tamil, Hungarian, Hebrew, Arabic, French, Croatian, Italian and Vietnamese. Our diversity helps us understand families. Our partners’ ‘hands-on’ and compassionate approach ensures MBBF delivers the best possible outcome for you. How we help If you are an individual, small business, or even a multi-national company we can offer a wealth of experience to help with all your general legal matters including Business, Children, Conveyancing, Commercial, Criminal, Debt Recovery, Divorce, Family Law, Litigation, Migration, Property, and Wills, Power of Attorney & Estates. Your first half hour consultation at our office is free. My Golden Referral looks like.... Anyone looking for an experienced team to assist in their conveyancing (selling or buying property), Wills, Probate, Estates, and family law. Commonly our clients are seeking assistance with binding financial agreements, relationship breakdowns, divorce and custody, guardianship and power of attorney, succession planning for retirement and Elder Law. Or a local subsidiary company who requires a trusted legal firm to assist with their Australian legal matters. Testimonial MBBF has recently provided legal services to Vivian Solon, an Australian citizen wrongfully detained and deported from Australia as well as Cornelia Rau, a mentally challenged permanent resident who was improperly detained at the Baxter Detention Centre. “The main focus of the negotiations was providing for Ms Rau’s health and safety and (ensuring) that the award was substantial enough to ensure her future was secure and she could get on with her life.” – David Crawshaw, Sydney Morning Herald. Phone: 9264 3877 Email: schecchia@legalmbbf.com.au Website: www.milneberrybergerfreedman.com.au

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\\ MEMBER – Commonwealth Bank of Australia

Name: Dixie Tang Company: Commonwealth Bank of Australia BNI Category: Mortgage Broker – Residential About Me With 11 years of customer service experience in the world of 5-star luxury hotels, I am dedicated to providing outstanding customer service to my clients, making their property financing experience as seamless as possible. As a Mobile Banker, I bring CBA’s vast array of products to their home or office during the day or after hours - whenever is most convenient for them. About the Business • Residential and investment home loans • General insurance - home and contents, landlord, car • Savings & investment accounts • Credit cards • Personal loans - secured and unsecured • Margin lending • Commercial lending & merchant facilities How we help The CBA brand offers the peace of mind that comes with being a customer of one of Australia’s largest banks. We have been Bank of the Year for two years running, have the most extensive branch, EFTPOS and ATM network in the country and we offer a full range of retail banking services. My Golden Referral looks like.... First home buyers, investors, people upgrading, downsizing, renovating, building, those looking to unlock the equity in their property for a new car, a holiday, share purchase. Call to Action Just give me a call or drop me an e-mail with any questions. Mobile: 0414 789 706 Email: dixie.tang@cba.com.au Website: www.commbank.com.au

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\\ MEMBER – Sanatio Naturopathy

Name: Lindsay Braid Company: Sanatio Naturopathy BNI Category: Naturopath About Me I‘ve always had an interest in health and found that Naturopathy is an area I can help others. I completed a bachelor degree in Health Science (Naturopathy) at the Southern School of Natural Therapies (Victoria), where I received education and practical training in using food as medicine, nutritional and herbal medicine, homoeopathy, iridology and counselling skills. I maintain a long-standing interest in the areas of physical and mental health. I’m equally as passionate about educating and assisting others in achieving their own optimal well-being and vitality, utilising a compassionate and wholistic approach. About the Business Sanatio Naturopathy is about helping you be the best that you can be! Whether it’s having boundless energy and waking up feeling refreshed for the day. If it’s having your memory, concentration and mental alertness at their sharpest. If weight is something you want to get under control with my assistance watch as the kilograms melt away. If it’s keeping your cholesterol, blood sugar or pressure in check. Or if you are looking to have a family soon, naturopathy can make some big changes in preconception care. All of this is optimal health and this is what I help my patients achieve. How we help If you are interested in improving your health, book in for an inital naturopath consult. This hour is dedicated to you. I will thoroughly go over your history and concerns, biological age testing and also check other area’s to get a thorough idea of your current state of health. Within the first week of treatment, incorporating diet and lifestyle changes you will notice huge improvements in all aspects of health. My Golden Referral looks like.... Anyone who is sick and tired of being ‘sick and tired’, people who have struggled previously to balance their mood or drop those few kilo’s. Anyone who wants boundless energy and mental clarity while enjoying a healthy well balanced diet and lifestyle. Testimonial “I started seeing Lindsay during menopause. I was having an awful time, hot flushes, insomnia and the worst mood swings. The changes she suggested were very easy to adhere to and I continue with them today. I have no more hot flushes, I’m sleeping better than I was before menopause, and I feel so much better in general my moods are stable and my energy levels are through the roof! “ Colleen Cressy VIC “ I was always ‘healthy’, but wanted to see a Naturopath-Lindsay. Since seeing Lindsay, my migraines that for years I’d become accustomed to living with stopped completely! My energy and concentration have all increased and I’m feeling better than ever, truly healthy.“ Roslyn, Geelong VIC Mobile: 0439 468 081 Email: lindsay@sanatio.com.au Website: www.sanatio.com.au Page 29

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\\ MEMBER – Jesse Taylor Photogrpahy

Name: Jesse Taylor Company: Jesse Taylor Photogrpahy BNI Category: Photographer About Me I have been passionate about photography since childhood. After a detour into accounting and the corporate world, I decided to turn my passion into my profession. I trained with some of the best photographers in the business and studied at the College of Fine Arts and at the Australian Centre for Photography before establishing my own studio in 2008. About the Business I see photography as storytelling, and every assignment is about helping my clients tell their stories. Whether it’s showcasing the people, products and services of a business, or documenting an event unfolding, I bring that story to life through finely crafted professional photographs. How we help Everyone sees the world differently, so to engage me is to get my unique perspective and vision. My photographs are clean, simple and bold. My approach is straightforward and relaxed. I pride myself on being able to work with people from any background and make them comfortable in front of the camera. I work quietly and efficiently. I smile a lot. My Golden Referral looks like.... I work best with people who understand the value that quality photographs bring to their business and want to invest in their corporate image. Call to Action See if you like my work: www.jessetaylorphotography.com. Drop me a line: jesse@jessetaylorphotography.com. Give me a call: 0420 393 289. Mobile: 0420 393 289 Email: jesse@jessetaylorphotography.com Website: www.jessetaylorphotography.com

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\\ MEMBER – Kwik kopy Printing Center

Name: Shankar Vishwanath Company: Kwik Kopy Printing Centre

Homebush

BNI Category: Printer

About Me Owner - Kwik kopy printing center at Esh Bros Pty Ltd - August 2009 - Present (2 years 1 month) Director at Esh Bros Pty Ltd - July 2009 - Present (2 years 2 months) Head of Supply Chain, Woolworths(I) Pty Ltd - March 2005-June 2009 National Replenishment Manager at dicksmith electronics - 2001 - 2005 (4 years) Interests - Play Chess, reading, Cricket, travel About the Business From business cards to wall banners, Kwik Kopy can print almost anything your business could require. Lending a professional touch to your printed project, we can handle even the most important corporate printing tasks. We are able to deliver on every part of the design and printing process, including the binding and collating of catalogues and company manuals. Utilising the best in digital and offset printing technology, Kwik Kopy can incorporate a variety of extra services into your print job including variable data printing, laminating and embossing. Kwik Kopy aren’t restricted to paper-based printing though - they’re also able to make your mark on everything from mouse mats and pens to umbrellas and coffee mugs. • Colour Printing • Business Card Printing • Catalogue Printing • Postcard Printing • Digital Printing • Offset Printing My Golden Referral looks like.... Any business with 30 or more employee’s and a regular need for printing Testimonial “Our company, Wonderware Australia, conducts training courses for its range of software products on a regular basis and, as a result, requires many different manuals to be printed. We have utilized the excellent services provided by Kwik Kopy Printing Centre Homebush for many years. Kwik Kopy Printing Centre Homebush has consistently exceeded meeting deadlines for our training manuals, as well as other materials, to be printed. Its personnel often go out of their way to have these items delivered to us urgently. We have no hesitation in recommending Kwik Kopy Printing Centre Homebush’s services. It’s team is approachable, reliable, offers us guidance and has maintained the highest level of professionalism at all times.” Cynthia Sing, Wonderware Australia. Mobile: 0412 226 985 Email: shankar@homebush.kwikkopy.com.au Website: www.homebush.kwikkopy.com.au

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\\ MEMBER – MyPlace Estate Agents

Name: Elli Augerinos Company: MyPlace Estate Agents BNI Category: Real Estate Agent – Residential About Me Property became my obsession after I bought and renovated my first home 10 years ago. I’ve been in real estate ever since. I am an award-winning agent most well known in the suburbs of Alexandria, Beaconsfield, Waterloo, Redfern and Zetland, however I can and do sell anywhere in Sydney. Most recently I was the lead agent selling off-the-plan developments in a block of 107 apartments in Marrickville called the QUARRY APARTMENTS. Seeing my vendors happy, and return as customers again years later, gives me the biggest buzz! About the Business MyPlace Estate Agents specialises in residential and commercial sales and leasing. We keep a comprehensive database of sellers and potential buyers, enabling our team to maintain ongoing contact and target relevant potential buyers when we list their “perfect” property. We are proud to say that more than 50% of our business comes from return clientele, which is a powerful testament to our professionalism, strong results, and level of outstanding service. How we help If you are thinking of selling, renting or just curious about the current value of your home, MyPlace will provide a complimentary market analysis report on your property, including current & recent similar sales, plus marketing tips and information about your suburb, and your property. We give advice on how to maximise the overall presentation of your property, to generate more interest. We are all experienced, successful agents who will go the extra mile and fight for the best possible price for your property. My Golden Referral looks like.... A home owner that is thinking of selling or renting out their home in the near future. We often get regular referrals from Financial Planners, Lawyers, Mortgage Brokers, Buyers Agents, Builders, Architects and Tradespeople. Testimonial “I would like to recommend Elli Augerinos as an excellent “no nonsense” real estate sales agent. I engaged Elli to sell two of my investment apartments in Sydney which had been on the market for many months with another agent. Elli found purchasers for both properties in less than two weeks and followed through the exchange of contracts professionally, whilst regularly keeping me updated on the progress via email and phone calls.” Ajan Khanna Mobile: 0451 515 018 Email: elli@myplacensw.com.au Website: www.myplacensw.com.au

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\\ MEMBER – JSS Recruiting

Name: Pam McKean Company: JSS Recruiting BNI Category: Recruitment Consultant About Me With extensive experience as a business owner and company Director within the recruitment industry, my focus is on providing consistent service to both clients and candidates alike to ensure both long and short terms goals are met. I am passionate about all areas of recruitment and continue to develop and grow within my industry. About the Business JSS Recruiting is a company that provides staffing solutions in the areas of business support and administration, financial services, sales and marketing. Our company services a large number of organisations with recruiting services ranging from SME’s, government institutions and large corporate organisations. We are available 7 days a week for on call temporary staff and have a well developed database of quality candidates, both for temporary and permanent. Our company is accredited with ISO 9001 and provides consistent service, always working towards continuous improvement. How we help JSS assists with all areas of the recruiting process ranging from drafting ads and pre screening, interviews, reference and criminal record checks. Using recruiting services has proven to be a cost effective and efficient way to recruit staff, both on a temporary and permanent basis. Having access to an established talent pool, the overall recruiting time can be reduced dramatically allowing you to do what you do best. My Golden Referral looks like.... JSS has experience with dealing with all sectors so business size is not an issue. HR managers, Office or Hiring Managers are a good place to start for referrals, however any business owner may use our services. As recruitment can be on an as needs basis, an introduction to any company that has used temporary services for business support or accounts would also be a great referral. Mobile: 0425 208 860 Email: pam@jssrecruiting.com.au Website: www.jssrecruiting.com.au

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\\ MEMBER – Sala Consulting

Name: Jeff Brown Company: Sala Consulting

sala consulting

BNI Category: Telecommunications

About Me I have 20 years experience in Telecommunications, mostly in voice and pabx solutions as well as data/ internet. I enjoy coming up with smart solutions for small and medium business as well as reducing their costs. About the Business We have relationships with most of the major carriers and act as a Telecommunications broker and consultant. Being independent, we provide honest advice and find the best deal approprate to your needs. How we help We can either reduce your costs, improve the way you use telecommunications or provide some innovative ideas. We can also price check your current carrier. My Golden Referral looks like.... Business with 10-50 staff who are not happy with their telecommunications provider or simply want to reduce their bills. Call to Action Arrange a time to have a coffee and go over their business and telephone bills. Phone: 0418 338 333 Email: jeff@salaconsulting.com.au

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\\ MEMBER – Barbara Robertson Training

Name: Barbara Robertson

Barbara Robertson Training

Company: Barbara Robertson Training BNI Category: Training & Development

About Me Barbara has a background in Education and a passion for Health and seeing people reach their potential. She has a BA., Diploma in Teaching and is a member of The Australian Society of the Teachers of the Alexander Technique. Barbara’s philosophy puts people first. She works constructively with people using encouragement and individual feedback to help them grow. About the Business Barbara Robertson Training has been advising clients, including top-tier law firms and government departments for over 15 years, specializes in Presentation, Ergonomic, and Manual Handling. All programs are interactive, “hands-on,” personalized and participatory. Presentation Training teaches simple skills to improve posture, breathing and performance skills. The result is confidence, credibility and memorable and gives presence and a truthful connection to the audience. Ergonomic Training gives you simple techniques to allow you to identify and remove tension and develop efficient work habits, avoiding strain and injury. This training focuses on the use of the body in the workstation. Manual Handling training teaches staff to identify poor posture and manual handling patterns, to improve body use and how to use their “new improved body” in order to perform manual handling tasks safely. How we help The added value of these training programs is The Alexander Technique which teaches people the “how” of Performance and Occupational Health and Safety. People learn how to undo fixed and often unconscious habits, which limit people in performance. Attention can be focused on promoting a more flexible and dynamic use of the body. By maintaining positive change participants become more confident, credible and productive in the workplace, and achieve a greater work-life balance. My Golden Referral looks like.... Is a proactive Learning and Development Manager, Human Resources Manager or Occupational Health & Safety Manager. Testimonial “The Alexander Training is highly sought after and valued by staff as it is perceived as something most beneficial for themselves as individuals. From an Occupational Health & Safety perspective the technique has delivered two things often lacking in Occupational Health & Safety Programs: motivation and long term positive change.” Les Corbett, Occupational Health & Safety Consultant Phone: (02) 9363 4939 Email: barbara@barbararobertsontraining.com.au Website: www.barbararobertsontraining.com.au

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\\ MEMBER – World Business Travel

Name: Peter Thomas Company: World Business Travel BNI Category: Travel Consultant About Me I really like assisting clients with solutions that make their jobs easier and more efficient. I have spent 30 years in travel and hospitality and have a great understanding of the needs of all stakeholders. About the Business World Business Travel is a travel solutions fulfilment company. We are dedicated in bringing innovation and sophistication to planning, implementing and delivering tailored travel solutions to meet the needs of the most demanding and knowledgeable clients. Our customer proven formula successfully delivers real value to clients and a return on investment that ensures a two-way, professional relationship. How we help • Reduce travel expenditure by a minimum of 15% • Service delivery guarantees • Global network that delivers cost savings • Award winning domestic online booking tool • Flexibility • Customer-proven business formula • A Preferred Hotel Program • Security and Duty of Care program • Keeping costs down • Pre-ticketing price check • Technology solutions & innovation • Dedicated senior travel managers • Corporate travel management for 34 years My Golden Referral looks like.... Business to Business people. Chief Financial Officers, Purchasing/Procurement Managers. HR Managers, Executive Personal Assistants, Accountancy/Auditing practices, Travel supplier Salespeople. Testimonial / Call to Action I have been with you guys for a long time and will continue to be with you guys as long as I can. I just wanted to let you know how wonderful your staff has been. Very professional, very courteous, very patience. I really appreciate the wonderful service and as I result I recommend you guys to anyone I can.... Director, Production Asia Pacific If you have a contact within a company that spend over $100,000 per year in airfares ask them (or for the name of the person who looks after travel) if they would be happy to receive a call from me. Mobile: 0411 129 375 Email: peter@wbtravel.com Website: www.wbtravel.com

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\\ MEMBER – Phlow

Name: Vernon Song Company: Phlow BNI Category: Website Design and Development About Me With over 15 years of experience in the online arena, Vernon has developed, designed, managed and innovated digital goodness for startups, NGO’s and Fortune 100 companies. He has had the fortunate opportunity to have worked in nearly every role in the online industry across 3 continents, developing a breadth of skills which allows him to approach any project holistically and more importantly - Realistically. About the Business Phlow provides online business solutions centred around websites. Our expertise lies in effectively improving the online side of your business to ultimately make you more money and improve efficiencies. How we help We do this by: • Effectively communicating your company’s value online • Managing your company’s complete web strategy • Identifying and implementing relevant online marketing and social media strategies to get you more exposure • Finding practical technology solutions to make your company more efficient and effective My Golden Referral looks like.... Passionate knowledge experts in any field looking for a platform to promote themselves and their businesses. Mobile: 0468 659 129 Email: vernon@phlow.com.au Website: www.phlow.com.au

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Live the Life You Deserve Do you want more business? Do you want more effective business networking? Do you want more qualified business referrals? BNI CBD Forum is the answer. •

ouldn’t you just love to have a TEAM of people W that knew your business?

hat could refer you NEW clients/customers T and you didn’t have to pay them!

How would you like to INCREASE your sales?

hat if your sales team could STOP cold calling W because they received qualified leads?

BNI provides a structured and supportive system of giving and receiving business. It does so by providing an environment in which you develop personal relationships with a group of quality business professionals. By establishing this “Formal” relationship with other people, you will have the opportunity to substantially increase your business.


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BNI CBD Forum would like to acknowledge the CBD Forum Marketing Power Group Team for their contribution to this booklet: • Angelo Ziaziaris from Live By Design (Direct Marketing) • Jesse Taylor from Jesse Taylor Photography (Photographer) • Joanne Gianotto from Stella Design (Graphic Design) • Nick Psaila from Nick Psaila International (Business Coach) • Shankar Vishwanath from Kwik Kopy Printing Centre (Printer) • Vernon Song from Phlow (Web Design and Development)


www.bnicbdforum.bnisite.com


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