Champneys

Page 1

Laura and Issy

OUGD503: Design Process 2

Champneys History

Brand Values

Locations

The Family

Empowerment – To help our customers to live fulfilled lives.

Spa Resorts

Personable – We welcome our customers with a genuine, helpful, warm and hospitable service.

Henlow Tring

In September 1981, Dorothy and her husband Robert purchased Henlow Grange for £350,000 from Leida Costigan and one of their sons Stephen joined the company. Costigan had opened Henlow Grange in 1961 as The Beauty Farm School of Beauty and Physical Culture, the first of its kind in the UK.

Expert Knowledge – To educate our customers and help them achieve their goals in the best possible way. Quality – To help our customers to relax and leave the tension of everyday life behind, we seek to provide excellence in our food, service and atmosphere. Original – We deliver originality, authenticity, and innovation.

Champneys History Researching into the history of Champneys has allowed for a deeper understanding of the brand values, locations as well as other aspects such as their ethical values. All of which will need to be considered when developing a sub brand.

Springs Forest Mere

Day Spas Bath Brighton Chichester Enfield

Guildford Milton Keynes St Albans Tunbrigde Wells


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