Business Solutions by Warwickshire College Group

Business Solutions

Warwickshire College - bringing skills and business performance together

Partner with an entrepreneurial college …bringing educators, business people and social innovators together to create commercial and social partnerships that enhance the enterprise capabilities of our students – and your future employees. The Gazelle Colleges Group is transforming further education by developing new commercial learning models and innovative partnerships with business to equip students with the skills to be creative, confident and resilient in the workplace. Warwickshire College is at the forefront of this educational revolution - forming strong partnerships with employers and entrepreneurs – equipping students with all the skills to make or take a job. Want to be involved? Join the growing number of business people already working with Warwickshire College transforming opportunities for local economic growth. To find out more, email: enterprise@warkscol.ac.uk

Warwickshire College is a member of the Gazelle Colleges Group

Bringing Skills and Business Performance together… Whether you are looking to recruit and train new staff, upskill existing employees or develop your senior managers, we offer a comprehensive range of business solutions to meet your company needs.

• Business and professional short courses

• Apprenticeships and work-based NVQs

• Accredited qualifications

• Consultancy services

• Legislative courses

• Conferencing and room-hire services

Tailor-made or off the peg – we have the business solution for you

Warwickshire College can help you develop a

skilled, motivated and confident workforce which will contribute to improved

performance, productivity and business success.

Our dedicated team of business consultants will help you identify what you need to maximise the development of your workforce and help your business flourish.

• We deliver flexible employer-driven courses • We provide a consultative approach with one clear point of contact • We can show you a clear return on your training investment • Our industry experts will deliver training to the highest quality • Training can be delivered at times, dates and locations to suit you • We can also help identify and access funding opportunities

For more about apprenticeships, traineeships, NVQs or accredited qualifications, contact our employer services team: employers@warkscol.ac.uk or 0300 45 600 46.

How to book Our short course timetable, fees and booking form are located at the back of this brochure on the separate insert. To book a place(s), please complete the booking form or book online: www.warwickshire.ac.uk/bookingform Call 0300 45 600 46 for more information.

Contents over the page JJJ

Contents Page

Part 1

Business and Professional Courses and Qualifications > Accountancy and Finance

Page

Finance for Non-Financial Managers Sage 50 Accounts Sage 50 Payroll

7 7 7

Book-keeping and Accounts - Levels 1 and 2

Accounting Apprenticeship - AAT Level 2 Certificate and AAT Level 3 Diploma AAT Levels 2-4 ACCA Professional Essential – Professional Accountant – Accelerated ACCA Fundamentals Knowledge Accelerated Courses ACCA Fundamentals Skills Accelerated Courses ACCA P4 Advanced Financial Management – Accelerated ACCA Professional Essential – Professional Accountant – Accelerated CIMA T4 (TOPCIMA) CIMA Certificate in Business CIMA Operational and Management subjects

> Management, Marketing and Professional Development Building a Successful Team Business Report Writing Coaching for Improved Performance Communication Skills and Assertiveness Conducting Disciplinary Investigations and Hearings Conducting Effective Appraisals Dealing with Difficult Customers and Complaints Delegating Successfully Effective Customer Service Effective Event Organisation and Management Finance for Non-Financial Managers Handling Conflict Leading Effective Meetings Managing Sickness Absence Managing Stress in the Workplace Marketing Entry Unit Minute Taking Motivating your Employees Presentation Skills Project Management

8 8 8 8 8 8 8 8 8 8

Recruitment and Selection Interviewing Supervisory Skills for First Line Managers Telephone Techniques The Effective Administrator The Exceptional Personal Assistant The PA as a Team Leader Time Management Train the Trainer

12 12 12 12 12 12 12 12

CIM Marketing Introductory Certificate CIM Marketing Professional Certificate CIM Marketing Professional Diploma Digital Marketing Certificate ILM Level 3 Award in First Line Management Specialist Qualifications

13 13 13 13 13 13

> Business Improvement (Lean) Lean Awareness Lean Leadership Business Improvement Techniques (NVQ Level 2) Lean Organisation Management Techniques Certificate (BTEC Level 2)

> Business Support Services Page

9 9 9 9 9 9 10 10 10 10 10 10 10 11 11 11 11 11 11 11

Page

14 14 14 14 Page

Developing Environmental Awareness Specialist Qualifications

15 15

> Computing, IT and Creative

Page

MS Office for the New User MS Office for the Power User MS PowerPoint MS Project MS Publisher MS Visio MS Word MS Excel MS Excel Macros MS Access Adobe – After Effects, InDesign, Photoshop, Premiere Pro

16 16 16 16 16 16 16 17 17 17 17

Web Page Design

Computing for Beginners Internet for Beginners IT Hardware Essentials Web Design and Technology

18 18 18 18

Page

Webpage Creation Website Design IT Qualifications

18 18 18

CAD, 2D Autocad and 3D Solidworks CISCO CCNA Networking Computing and Systems Development FDN Degree IT Apprenticeships Level 2, Level 3 and Level 4

19 19 19 19

> Social Media Is Social Media for your Business? Using Twitter for your Business Mastering Social Media in your Business

> Compliance and Legislation

Page

20 20 20 Page

Employment Legislation Employment Law 21 Equality and Diversity 21 Safeguarding 21 First Aid Anaphylaxis and Adrenaline Auto-Injector First Aid Course Emergency First Aider at Work (HSE/Ofqual Approved) First Aid at Work (HSE/Ofqual Approved) First Aid Refresher First Aid Skills Update (HSE/Ofqual Approved) Manual Handling Paediatric First Aid (Ofqual Approved)

Page

Food Safety Food Safety Level 2 (CIEH) Food Safety Level 3 (CIEH) Food Safety Level 4 (CIEH) HACCP for Food Catering or Manufacturing (CIEH) Healthy Eating and Special Diets

Page

Health and safety Fire Warden Training Health and safety in the Workplace Level 2 (CIEH) IOSH Managing Safely IOSH Safety for Senior Executives Principles of Manual Handling (CIEH) Risk Assessment - Principles and Practice Level 3 (CIEH)

Page

NEBOSH National General Certificate Horticulture, Agriculture and Countryside Health and Safety Courses

22 22 22 22 22 22 22 23 23 23 23 23

Page

Woodworking and Furniture Making Health and Safety Courses

Miscellaneous National Certificate for Personal Licence Holders Level 2 (BIIAB) 17th Edition Wiring Regulations

26 26

> Basic Skills Employer Workplace Programmes

> Driving and Logistics Driver CPC – Periodic Training Driver CPC – Best Practice Driving Skills Driver CPC – Load Management and Personal Safety Driver CPC – Working with Digital Tachographs Logistics for Managers Logistics for Team Leaders – Introduction Specialist Qualifications

Page

27 Page

28 28 28 28 28 28 28

Part 2

Apprenticeships and Work-based Qualifications

Page

Apprenticeships 30 Work-based Qualifications 33

Part 3

Consultancy

Page

Consultancy 35

Part 4 Conferencing

Page

Rugby 37 Trident, Warwick 38 Henley-in-Arden 38

24 24 24 24 25 24 25

Page

For day course timetable and fees, see back of brochure

Part 1 Business and Professional Courses and Qualifications

Warwickshire College has an outstanding reputation for teaching accounting and finance, consistently producing top scoring, award-winning students both nationally and internationally. We have been awarded Gold Status as a learning partner by the Association of Chartered Certified Accountants (ACCA) and also hold the Chartered Institute of Management Accountants (CIMA) Quality Partner Award.

Accountancy and Finance

Day courses: Finance for Non-Financial Managers

Duration: 1 day

This will give anyone without a financial background an understanding of finance in the modern business environment. It covers the different types of accounts, understanding profit and loss, balance sheets, cash flow and introduces budgeting and forecasting.

Sage 50 Accounts

Duration: 1 day

Sage 50 Accounts is the most popular small business accounting solution, recommended by over 90% of accountants. It is the perfect solution for businesses requiring a powerful accounting system which will accommodate their increasingly complex business requirements. Our courses cover introduction, intermediate and advanced level and take place three times a year to get participants up and running as quickly as possible.

Sage 50 Payroll

Duration: 1 day

Every employer has to process their employeesâ&#x20AC;&#x2122; payroll and Sage 50 Payroll offers flexibility with easy-to-use facilities so that your staff can process payments without needing to understand payroll legislation. Our introductory course will provide the information needed to use this package effectively.

Multi-week courses: Book-keeping and Accounts â&#x20AC;&#x201C; Levels 1 and 2 Level 1 is for anyone seeking a first qualification in manual book-keeping and accounts. It will give delegates a basic knowledge of the subject and covers processing documents involved in the accounting function using double-entry, book-keeping, preparing statements as a preliminary to financial control and displaying information about the financial state of the business. Successful participants will be awarded the City & Guilds Level 1 Award in Book-keeping and Accounts. Level 2 develops the introductory book-keeping practices and processes learned at Level 1, but delegates will also undertake activities at the trial balance date which affects the production of an accurate trading, profit and loss account and balance sheet. Successful participants will be awarded the City & Guilds Level 2 Award in Book-keeping and Accounts.

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Accountancy and Finance

Specialist Accountancy Qualifications When it comes to specialist accountancy qualifications, Warwickshire College is renowned for its teaching excellence. We offer an extensive range of qualifications from all the main professional bodies and we’ve ensured that they are delivered in a way that offers you maximum flexibility. Choose from part-time courses or apprenticeships, full qualifications or single modules. We now also offer the Chartered institute of Management Accountants (CIMA) and the Association of Chartered Certified Accountants (ACCA) on a two-year full-time basis, leading to qualified status. The AAT Level 2 Apprenticeship provides employees with finance administrator skills e.g. double entry book-keeping, basic costing principles and purchase, sales and general ledgers. On completion, apprentices can progress to the AAT Level 3 Diploma. ɖɖ Accounting Apprenticeship - AAT Level 2 Certificate and AAT Level 3 Diploma ɖɖ AAT Levels 2-4 ɖɖ ACCA Professional Essential – Professional Accountant – Accelerated ɖɖ ACCA Fundamentals Knowledge Accelerated Courses ɖɖ ACCA Fundamentals Skills Accelerated Courses ɖɖ ACCA P4 Advanced Financial Management – Accelerated

ɖɖ ACCA Professional Essential – Professional Accountant – Accelerated ɖɖ CIMA T4 (TOPCIMA) ɖɖ CIMA Certificate in Business ɖɖ CIMA Operational and Management subjects

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

Warwickshire College has excellent links with employers, and working closely with them ensures that the courses delivered focus on skills and capabilities and are exactly what businesses need. Combining this with our accreditation by the Institute of Leadership and Management and the Chartered Institute of Marketing, Warwickshire College can offer a wealth of high quality management and professional development courses that cater for a wide range of skills, knowledge and experiences.

Day courses: Building a Successful Team

Duration: 1 day

This is for anyone who needs to build and maintain a high-performing team. Delegates will be able to select and create balanced teams and focus them on achieving a task easily and effectively. It covers what makes a great team, understanding the individual and team member, setting goals, aligning team and individual goals, giving feedback and keeping the team on course.

Business Report Writing

Duration: 1 day

This course is for anyone who needs to write formal business reports. It includes writing in plain English, the Gunning Fog Index, identifying the purpose of a report and audience needs, structuring the report and presenting it in a style most likely to generate action.

Coaching for Improved Performance

Duration: 1 day

Management, Marketing and Professional Development

This course is designed for people who need to develop staff, either as a line manager or in a training and development capacity. It covers the nature of coaching, the coaching framework, giving feedback, setting goals, asking questions, measuring performance, planning the coaching relationship, scope and ethics and ongoing development.

Communication Skills and Assertiveness

Duration: 1 day

The course will enable the participant to understand different behaviours and their effects, develop assertive techniques to increase personal effectiveness at work, understand the importance of good communication skills, develop natural communication skills and communicate effectively.

Conducting Disciplinary Investigations and Hearings

Duration: 1 day

This course is designed for line managers/supervisors who are responsible for managing the disciplinary process from investigation through to hearings and appeals. The single aim is to help managers/supervisors to understand and feel confident in managing the disciplinary process.

Conducting Effective Appraisals

Duration: 1 day

This course is for all managers and/or supervisors who appraise staff as part of their responsibilities. It covers understanding the reasons for appraisals and their importance, and preparing and conducting an appraisal which has a positive and motivational impact on the individual and the organisationâ&#x20AC;&#x2122;s performance.

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Management, Marketing and Professional Development

Dealing with Difficult Customers and Complaints

Duration: 1 day

This course is intended for anyone who comes into contact with customer complaints and wishes to become more effective when dealing with difficult situations. The course will enable participants to identify why complaints are necessary for a business to move forward, understand the impact of voice, tone and behaviour when dealing with a complaint, handle complaints in different situations, deal with difficult customers and learn from customersâ&#x20AC;&#x2122; complaints.

Delegating Successfully

Duration: 1 day

This course is for anyone who needs to develop their delegation skills, whether this is to save time, to plan for the future, for personal development or to motivate staff. The course will enable participants to develop effective skills in delegation which will produce positive results.

Effective Customer Service

Duration: 1 day

This course is intended for potential and practising front-line employees, business, marketing and sales employees and anyone wishing to gain an understanding of the basic principles, techniques and applications of customer service. The course will give delegates an understanding of customer service principles and the skills required to deal effectively with both internal and external customers.

Effective Event Organisation and Management Duration: 1 day This course is designed for anyone who might be asked to organise an event either in-house or external to their organisation. It will provide delegates with guidelines on what should be considered and done before, during and after the event, with useful hints and tips to take into account along the way.

Finance for Non-Financial Managers

Duration: 1 day

This course is designed for anyone without a financial background who wishes to gain an understanding of finance in a modern business environment. It will give the non-accountant an understanding of financial reports, budgets, forecasting and the implications for their business.

Handling Conflict

Duration: 1 day

This course is intended for anyone who deals with people in conflict situations or needs to achieve results with â&#x20AC;&#x2DC;difficultâ&#x20AC;&#x2122; people. It covers understanding the impact of voice, tone and behaviour when dealing with people in conflict situations, recognising the signs and sources of conflict, using strategies to deal with conflict before it becomes destructive and dealing with conflict situations in a variety of ways.

Leading Effective Meetings

Duration: 1 day

This course is designed for anyone who participates in or leads meetings and feels that they could be using their time more productively. It provides an understanding of why meetings fail, the importance of planning and preparation, the different roles and functions in meetings, how to increase participation and the skills needed to handle difficult situations in meetings.

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

Managing Sickness Absence

Duration: 1 day

This course will help managers feel confident in managing attendance/absence. It highlights the important role that managers play in managing attendance and gives advice on what to include in your companyâ&#x20AC;&#x2122;s sickness policy, how to take practical steps that both support a sick employee towards a speedy return to work and how to take formal action when the need arises.

Managing Stress in the Workplace

Duration: 1 day

This course is for anyone who needs to take an empathetic and proactive approach to tackling the issue of stress in the workplace. The course provides the skills and practical experience required to recognise what causes stress in the workplace and how this can be managed.

Marketing Entry Unit

Duration: 1 day

This course is designed for those who wish to gain an insight into the principles, tools and practice of marketing, such as marketing fundamentals, marketing environment, marketing information and research and stakeholder marketing. It provides a vehicle for potential candidates to determine the appropriate level for their entry into the Chartered Institute of Marketing (CIM) qualifications.

Minute Taking

Duration: 1 day

This course is for anyone who takes minutes for meetings and wants to improve their minute/note taking skills. It includes the importance of the role of the minute taker, pre-meeting activities, identifying the skills needed to take accurate notes, how to produce professional and â&#x20AC;&#x2DC;reader friendlyâ&#x20AC;&#x2122; minutes and follow-up actions.

Motivating your Employees

Management, Marketing and Professional Development

Duration: 1 day

This course is for managers, team leaders and supervisors who are seeking to achieve higher levels of performance from their workforce. It offers the skills and practical experience required to motivate staff and create a positive working environment.

Presentation Skills

Duration: 1 day

This course is for anyone who needs to present to colleagues or customers and wish to be a more effective and influential presenter. It provides the skills and practical experience needed to present anything, both formally and informally, in a way that engages and motivates your audience that is enjoyable and rewarding.

Project Management

Duration: 1 day

This course is for anyone who needs to plan and successfully implement projects. It covers defining the project, clarifying objectives and identifying critical success factors, using a range of tools to forecast resources and timescales, including work breakdown structures, Gantt and PERT, managing project changes, monitoring project performance, correcting slippage and reviewing project performance.

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Management, Marketing and Professional Development

Recruitment and Selection Interviewing

Duration: 1 day

This course is for anyone involved in the recruitment and selection of staff and who wish to enhance their skills. The course helps delegates to prepare systematically for the recruitment and selection process and enables them to practise the necessary key skills.

Supervisory Skills for First Line Managers

Duration: 1 day

This course is intended for newly-appointed supervisors or team leaders or those with more experience who would like to update their skills. The course will give delegates an understanding of the role of the supervisor/team leader and equip them with the skills required to carry out their role effectively.

Telephone Techniques

Duration: 1 day

This course is for anyone who needs to handle varying situations on the telephone, those who are in need of new and additional skills or who need re-motivating. It includes understanding the impact of voice tone and the importance of a positive mental attitude, identifying and appreciating the needs of the caller, understanding the value of service and being positive in handling complaints.

The Effective Administrator

Duration: 2 day

The course is for administrators who wish to enhance their personal effectiveness and working practices, improve their skills and contribute more effectively to their team. It will provide delegates with the opportunity to look at the skills and qualities essential to their success as an effective administrator.

The Exceptional Personal Assistant

Duration: 1 day

The course is designed for secretaries and administrators moving into the role of personal assistant or those already in these positions wishing to improve their skills. It will provide delegates with the opportunity to look at ways they can enhance their position in the organisation and become a valuable â&#x20AC;&#x2DC;right hand personâ&#x20AC;&#x2122; for their line manager, as well as achieving and maintaining their own professionalism and identity.

The PA as a Team Leader

Duration: 1 day

The course is designed for personal assistants who are new to a leadership role or those wishing to improve their basic management skills. It will help delegates in a PA role with supervisory responsibilities to develop the skills and techniques of effective supervision and team leadership. The course will provide delegates with the opportunity to learn about team and individual goal-setting and motivation, communication, assertiveness, listening skills, measuring peopleâ&#x20AC;&#x2122;s performance and coaching and feedback.

Time Management

Duration: 1 day

This course is for managers who wish to improve their personal effectiveness by taking control and organising themselves to deal with the increased pace and pressures of the workplace. The course will give participants the knowledge and skills to identify and manage their own work behaviour patterns, plan and prioritise to achieve objectives and identify and control their own time stealers.

Train the Trainer

Duration: 2 day

This course is for anyone who trains other individuals or small groups in the workplace. The course will give delegates the skills and knowledge required to plan and develop one-to-one or small group training. It includes identifying training needs and planning training, selecting and using a range of learning methods to meet the needs of the trainee(s) and shorten the learning time, and giving constructive feedback on performance to aid learning and motivation.

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

CIM Marketing Introductory Certificate This course is suitable for those who wish to gain an understanding of the basic principles and tools of marketing. The course is designed to provide business, marketing and sales employees with a relevant introductory professional qualification in the principles and applications of marketing. The course qualification is the CIM Introductory Certificate in Marketing

CIM Marketing Professional Certificate This course is designed to provide marketing and sales employees with a relevant professional qualification in the principles and applications of marketing and sales. The course comprises four units in the following topic areas: marketing fundamentals, marketing environment, market information and research and stakeholder marketing.

CIM Marketing Professional Diploma This course gives successful participants a professional qualification in marketing and sales at operational management level. The course comprises four units in the following topic areas: the marketing planning process, managing marketing, delivering customer value and project management in marketing.

Digital Marketing Certificate This course is suitable for those who wish to gain an understanding of the principles and tools of digital/e-marketing. The course is designed to provide business, marketing and sales employees with the opportunity of studying a relevant professional course in digital/e-marketing principles and their strategic and operational applications.

ILM Level 3 Award in First Line Management

Management, Marketing and Professional Development

Multi-week courses:

This concise qualification introduces delegates to the basic skills, knowledge and understanding required by today’s first line manager. The mandatory unit, Solving Problems and Making Decisions, develops practical techniques for tackling managerial problems and making decisions, from gathering and interpreting information through to effective communication of outcomes.

Visit www.warwickshire.ac.uk/coursefinder for more details Other Specialist Qualifications In addition to the short and part-time courses listed, we also offer a range of specialist qualifications. More details are available on our website. ɖɖ BTEC Nationals – Certificate, Subsidiary Diploma, Diploma, Extended Diploma in Business ɖɖ Foundation Degree – Business Management ɖɖ Foundation Degree – Event Management ɖɖ Human Resources Management CIPD

ɖɖ HNC and HND in Business ɖɖ Institute of Legal Executives (ILEX) ɖɖ ILM Team Leading - Level 2 ɖɖ ILM Management - Level 3 and 5

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Business Improvement (Lean)

Business Improvement (Lean) Often organisations employ time-honoured processes that can become increasingly inefficient and unproductive; the same processes can also have a seriously negative impact on your bottom line. Our business improvement training will help you to identify and resolve these issues. Using lean techniques, you will learn how to minimise your waste and optimise your efficiency, with the added benefit of being able to improve value for your customers.

Day courses: Lean Awareness

Duration: 1 day

Designed for senior managers, this course gives an overview of lean concepts and an appreciation of the tools and techniques. It includes an introduction to lean, its benefits, empowering the workforce, Kaizen activities and implementing a plan of improvement techniques.

Lean Leadership

Duration: 2 days

This course gives those implementing lean within their organisation an understanding of the benefits of lean and the tools available to them. It covers workplace organisation, waste, process mapping, responsibility, accountability and ownership, lean management, effective communication and practical problem solving.

Multi-week courses: Business Improvement Techniques (NVQ Level 2) Designed for senior managers, this course gives an overview of lean concepts and an appreciation of the tools and techniques. It includes an introduction to lean, its benefits, empowering the workforce, Kaizen activities and implementing a plan of improvement techniques.

Lean Organisation Management Techniques Certificate (BTEC Level 2) This course introduces delegates to a range of business improvement techniques and how to use them as a basis for improvement in the workplace. The course is assessed by the completion of three linked assignments. It includes an introduction to lean organisation techniques, business improvement tools and techniques and the skills needed for implementing business improvement.

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

The success of any business is measured not only by its core activities, but also by the efficiency of the people who support the business and keep it running smoothly. Our courses and qualifications will help you to ensure that these key staff are fully trained and qualified in their particular skill area.

Business Support Services

Day courses: Developing Environmental Awareness

Duration: 3 days

This course provides learners with the knowledge, skills and understanding of the main environmental issues facing organisations and instructs learners in how to carry out an environmental audit in their own organisation, how to manage scarce environmental resources and how to reduce the risk of pollution. This will enable organisations to lower costs, reduce waste, increase their competitive edge, create sustainable behaviour in each employee and provide an immediate return on investment.

Specialist Business Support Qualifications We also offer a range of work based qualifications which will ensure that your staff are fully qualified and up to date with the latest industry practices: ɖɖ Business Administration – Levels 2, 3 and 4 ɖɖ Cleaning – Level 1 ɖɖ Cleaning & Support Services – Levels 2 and 3 ɖɖ Contact Centre Operations – Level 2

ɖɖ Contact Centre Professionals – Level 3 ɖɖ Customer Service – Levels 2 and 3 ɖɖ Providing Security Services – Level 2 ɖɖ Retail Skills – Level 2

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Computing, IT and Creative

Computing, IT and Creative We offer a superb package of computing, IT and creative courses from beginner to degree level. There really is something for everyone - whether staff need MS Office or file management training, you plan to create your own website, brochures or CAD drawings, your technicians require CISCO training or you plan to recruit an IT apprentice, we have it covered.

Microsoft day courses: MS Office for the New User

Duration: 1 day

This course provides an introduction to the basics of using a computer. Delegates will gain confidence in using a mouse, keyboard, the Windows environment and the internet. The course will also introduce delegates to the basics of word processing and spreadsheets.

MS Office for the Power User

Duration: 1 day

This course is designed for those with a good working knowledge of MS Office (Word, Excel, Outlook, PowerPoint and Access) who need to improve their effective use of these applications. This course will enable delegates to explore the hidden options and shortcuts which are not usually covered in training courses and shows how the applications can be integrated with ease.

MS PowerPoint

Duration: 1 day

Delegates are introduced to basic features to create presentations and produce graphics, including creating slides, using master slides, views and templates. Features at level 2 and 3 include using text in frames, styles, custom colour schemes, drawing and manipulating shapes, formatting tables, using digital photographs, customising web pages and converting existing publications to a website

MS Project

Duration: 1 day

Using Microsoft Project, organisations can monitor and schedule projects using resources such as people, equipment, time and money. Delegates will be introduced to the concepts of project planning and will learn to identify, organise and manage the tasks and resources required to complete a project under the constraints of time and cost. This course is offered at level 1 and level 2.

MS Publisher

Duration: 1 day

Microsoft Publisher enables organisations to build and customise their own marketing materials and tailor them to the companyâ&#x20AC;&#x2122;s specific needs, such as newsletters, flyers, brochures and simple web pages - without incurring the expense of a professional designer. Available at level 1 and level 2.

MS Visio

Duration: 1 day

Microsoft Visio can easily create and enhance technical diagrams such as flow charts, network diagrams, maps and floor plans. This course introduces delegates to different techniques of editing and modifying graphics and provides the skills required to use Visio effectively and with confidence in the work environment.

MS Word

Duration: 1 day

Delegates will develop skills to use Word effectively and with confidence â&#x20AC;&#x201C; from editing, formatting, moving and copying, page setup/layout to advanced features like mail merge, macros, autotext, graphics, table calculations, embedding files/links and form templates. Courses are offered from level 1 to level 3.

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

MS Excel

Duration: 1 day

Excel is designed to make easy work of calculating, displaying and sharing data. Courses offered from level 1 to level 3. Delegates learn basic skills to create a spreadsheet, format basic calculations and present data in a graphical format. Advanced features include naming cells/ranges, data consolidation, complex formulas, data lists and pivot tables.

MS Excel Macros

Duration: 1 day

Suitable for delegates who have a good knowledge of Excel and wish to know how to set up and use macros. Using Microsoft Visual Basic with Excel, powerful business analysis tools can be applied to business tasks like report generation, communicating with business databases, analysing business data, business model calculations - the list is endless.

MS Access

Computing, IT and Creative

Duration: 1 day

Access database application is designed to save you time and make creating relational databases easier. Courses offered from level 1 to level 3. Delegates learn the basic skills to create simple database tables and understand how relationships work. Advanced features include creating complex queries, macros and making forms/reports more efficient.

Adobe day courses: Adobe After Effects

Duration: 1 day

After Effects is a powerful tool for those who want to take their editing to a higher level, with advanced motion techniques, animation and motion graphics, and a mass of 2D and 3D worlds to explore. Delegates should have digital editing experience prior to attending this workshop.

Adobe InDesign

Duration: 1 day

This course increases knowledge and confidence of how to navigate, use tools to create layouts and explore ways to produce creative layouts and understand production techniques. Delegates will need familiarity with one other Adobe program as they will format and place Photoshop/Illustrator graphics into documents.

Adobe Photoshop

Duration: 1 day

Delegates will use the program tools to create, edit and save image (bitmap) files. This involves both creating bitmap images from scratch and editing existing image files. Delegates will investigate ways to create images including painting, layering, manipulating and correcting images.

Adobe Premiere Pro

Duration: 1 day

Adobe Premiere Pro is a flexible and user-friendly system that provides a fast and efficient way to edit video with creativity and speed. This is an introductory course aimed at those with limited, or no experience in editing.

Web Page Design

Duration: 1 day

This course provides an introduction to web page design and will enable delegates to create their first web pages using Dreamweaver.

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Computing, IT and Creative

Multi-week courses: Computing for Beginners This course will teach the basics of how to use a computer. We start with the absolute basics of what your computer is and what it does, leading through to a basic computer qualification. Delegates will use some of the Windows packages, including Microsoft Word.

Internet for Beginners Delegates will start with the basics - what is the internet, how you can find it and how to use it safely. The course will cover how to get online and will take delegates right through using the basic functions to search and research.

IT Hardware Essentials This course is all about computer hardware and operating systems. Delegates will learn the functionality of hardware and software components as well as suggested best practices in maintenance and safety issues. Through hands on activities, delegates will learn how to assemble and configure a computer, install operating systems and software and troubleshoot problems.

Web Design and Technology This course involves learning a range of scripting languages used to build interactive websites. It will give you the necessary skills to make interactive web pages using client and server-side scripts, database content, the advanced tools available in Dreamweaver and your own scripts.

Webpage Creation The course will guide delegates through creating their own web pages. Using Dreamweaver delegates will learn how to set up a web page with tables, pictures, animation and much more. It also covers how to set up basic links to other websites and how the page can be personalised to exact specifications

Website Design This course is for those who want to develop specific IT skills, for example to use HTML tags and WYSIWYG HTML editing tools, design websites for target audiences using storyboarding, create appropriate structure diagrams demonstrating the linking structure of webpages, produce project plans for the incremental development of websites, create templates and publish (upload) websites to Internet/Intranet or other web servers.

IT Qualifications We offer a range of unitised IT modules designed around new national standards to give maximum flexibility and choice. These are â&#x20AC;&#x2DC;badgedâ&#x20AC;&#x2122; by several awarding bodies such as City & Guilds. Delegates can gain qualification credits which cover every aspect of using a PC. The extensive range of subjects includes simple maintenance for your PC, protecting your computer, using email, effective use of Microsoft Office software, designing and creating Microsoft Access databases and much, much more. Please contact us for a complete list of units and options available.

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

CAD, 2D Autocad and 3D Solidworks CAD courses are offered at both Rugby and the Trident Centre in Warwick. Courses on 2D Autocad and 3D Solidworks are offered at introductory, intermediate and advanced levels. Accredited courses leading to a City & Guilds qualification in CNC Machining are also offered.

CISCO CCNA Networking

Computing, IT and Creative

Specialist qualifications:

This course is for staff involved in installing and supporting the infrastructure of computer networks, who are interested in network design and administration. The Cisco Networking Academy programme is a comprehensive e-learning environment, which provides participants with the internet technology skills essential in a global economy. It provides web-based content, online assessment, performance tracking, hands-on labs and preparation for industry-standard certifications. It enriches the skillset required to succeed in a changing economy.

Computing and Systems Development FdA Degree This two-year programme provides an excellent professional development opportunity for employees wishing to develop their skills. The course covers a broad range of computing principles and applications and participants are encouraged to reflection their own work experiences in a realistic problem-based approach to coursework and assignments. Successful participants will receive the BTEC Level 4 HNC Diploma in Computing and Systems Development, awarded by Edexcel.

IT Apprenticeships Level 2, Level 3 and Level 4 By offering an IT apprenticeship you will be developing a talented employee to help grow your business. They will gain the technical skills required to operate computers and databases, as well as how to use and maintain IT systems and networks. Your apprentice will be valuable wherever there are computers and communications technology.

Apprenticeships â&#x20AC;&#x201C; good for business. See page 30 Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Social Media

Social Media You probably know that you should be using Twitter, Facebook and LinkedIn to grow your business. Or perhaps people keep telling you that social media can help you improve sales, build your online brand and drive traffic to your website. The problem is you don’t know where to start. If this sounds familiar, these workshops will help get you started.

Day courses: Is Social Media for your Business?

Duration: 0.5 day (3.5 hours)

This course is aimed at people in business who have heard about social media; may have started to dabble in it; don’t really understand it or the benefits of using it for business. Content: ɖɖ The birth and growth of social media ɖɖ The top 3: Facebook, LinkedIn and Twitter (a) Size and influence (b) What they look like

(c) Business angle and why you should pay attention (d) Examples of businesses using these ɖɖ Importance of developing a strategy and a policy ɖɖ Managing your resources and time

Using Twitter for your Business*

Duration: 0.5 day (3.5 hours)

Content: ɖɖ Description of the Twitter platform in practical business terms ɖɖ Examples of how businesses are using Twitter ɖɖ Practical exercises on – how to manage your Twitter feed; how to get followers; how to be a ‘good’ Tweeter; how to get followers to share your Tweets

ɖɖ Best practice ‘common courtesies’ on Twitter ɖɖ Introduction to ‘Hootsuite’ (free tool to help manage your time on Twitter) * Similar workshops on Facebook, Linkedin and Pinterest are also available

Mastering Social Media in your Business

Duration: 1 day

This course is aimed at businesses who have started using social media; want to understand how to use it better and generate more attention to their brand, products and services. Content:

ɖɖ The birth and growth of social media ɖɖ Where the future of relationship marketing and online environments is heading ɖɖ The top 3: Facebook, Linkedin and Twitter

(a) Size and influence (b) Business angle and why you should pay attention (c) Examples of businesses using these

ɖɖ The difference between: ‘driving strategy’; ‘content strategy’ and ‘sales strategy’ ɖɖ The four ways of generating ideas on what to post on your accounts ɖɖ Top tips on creating a social media strategy and policy for your business ɖɖ Developing a plan to manage your resources and time ɖɖ Measuring social media success and staying current

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

Warwickshire College provides an extensive range of short and multi-week courses on compliance and legislation. Our staff are always fully up-to-date so that we can ensure your organisation complies with the latest changes in law, guidance and best practice. There are general subjects such as employment legislation, first aid, food safety, health and safety, as well as industry-specific and more technical subjects.

Compliance and Legislation

Employment Legislation Day courses: Employment Law

Duration: 1 day

The course brings delegates up-to-date with current employment legislation to ensure that they are complying with the law. Topics include understanding the law and gaining insight into current developments, protecting the business from claims and increasing managerial capabilities.

Equality and Diversity

Duration: 0.5 day

Safeguarding

Duration: 0.5 day

This workshop is for staff whose job means that they come into contact with children or young people, even for a brief time. It provides the knowledge and skills they need to recognise signs and symptoms of abuse, deal with disclosures and difficult situations. It will also provide an insight into how early intervention can prove invaluable.

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Compliance and Legislation

First Aid Day courses: Anaphylaxis and Adrenaline Auto-Injector First Aid Course

Duration: 4 hours

This course will provide first aid skills necessary to manage a patient that is not breathing normally, is unconscious or is bleeding prior to the arrival of the emergency services. It covers CPR adult and child, Anaphylaxis and Adrenaline Auto-Injector, Allergies, Management of Anaphylaxis and more.

Emergency First Aider at Work (HSE/Ofqual Approved)

Duration: 1 day

This course is for employees who would like to provide first aid skills. Participants will learn by way of demonstrations, practical work, note taking and hand-outs and they will be assessed by observation and a questionnaire. The course covers first aid situations, the recovery position, what to do in an emergency, care of an unconscious casualty, cardiopulmonary resuscitation and care of wounds and fractures.

First Aid at Work (HSE/Ofqual Approved)

Duration: 3 days

This course is for those who intend to become first aiders at work and covers first aid situations and techniques. It covers an introduction to first aid, care of the unconscious casualty, emergencies in chronic conditions, shock, asphyxia, resuscitation, the effects of extremes of temperature, fractures, handling and transporting casualties, poisoning, circulatory disorders, eye injuries and much more.

First Aid Refresher

Duration: 2 days

This course is for those who wish to update their First Aid at Work certificate and refreshes the skills originally taught on the course.

First Aid Skills Update (HSE/Ofqual Approved) Duration: 3 hours The skills and knowledge acquired on the HSE First Aid at Work course can easily be forgotten if not practised on a regular basis. To ensure that skills and knowledge are kept up-to-date, the HSE recommends that people attend a three-hour Skills Update on the first and second year. The two-day HSE First Aid at Work Refresher course will still be required on the third year, before the qualification expires. This course is for everyone who would like to update their HSE First Aid Skills prior to the HSE Refresher course

Manual Handling

Duration: 3 hours

Manual handling as a skill is often considered for the movement of large or bulky items, but the movement of small manageable items repeatedly or in difficult surroundings may prove equally demanding. Employers have a responsibility to ensure the health, safety and welfare of all of their employees, contractors and any other persons associated with their business. This duty extends to manual handling. This Manual Handling Course provides the necessary information and training for organisations to comply with the Manual Handling Operations Regulations 1992.

Paediatric First Aid (Ofqual Approved)

Duration: 2 days

This is a useful course which complements the full First Aid at Work course for those working as First Aiders in employment where children have access to the premises. The course is also designed for those coming into contact with young children and babies, who do not necessarily need a First Aid at Work certificate, but would like an insight into carrying out first aid on youngsters.

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

Food Safety Day courses: Food Safety Level 2 (CIEH)

Duration: 1 day

This course will benefit anyone working in a catering or hospitality setting where food is prepared, cooked and served. It covers legislation, food safety hazards, temperature control, refrigeration, chilling and cold holding, food handling, principles of safe food storage, cleaning and food premises and equipment.

Food Safety Level 3 (CIEH)

Compliance and Legislation

Duration: 3.5 days

This course lasts for 18 hours, over four weeks, culminating in a half-day examination. It is designed for those working in all food businesses at supervisory level including owners and managers of small to medium sized organisations. It includes bacteriology, food poisoning and food-borne disease, physical contamination and its prevention, food storage and temperature control, food preservation, design and construction of food premises and equipment, cleaning and disinfection, pest control, personal hygiene, legislation and supervisory management.

Food Safety Level 4 (CIEH)

Duration: 6 days

This course is for managers or senior staff with responsibility for food hygiene in the workplace and for those involved with staff training. It provides candidates with the knowledge to ensure that their company operates in a hygienic and efficient manner. The course contains the content of Food Safety CIEH Level 3, with the addition of design of equipment, education and training of food handlers and management control techniques.

HACCP for Food Catering Level 3 (CIEH)

Duration: 1 day

This course provides business owners, managers and supervisors or catering operations with a thorough understanding of how HACCP-based procedures are applied in catering. EU legislation requires food businesses to have a documented food safety management system in place, based on HACCP principles. This practical, accessible and user-friendly qualification has been created to help caterers comply with EU legislation and provides a thorough understanding of how HACCP-based procedures can be applied in a catering context. It also provides the flexibility to suit different types of businesses. It covers policies, controls and standards, food safety management tools and the Codex principles of HACCP.

Healthy Eating and Special Diets

Duration: 1 day

This course is relevant to all employees who prepare and serve food and especially those involved in the selection of ingredients, recipes and menus such as school caterers, care homes and nurseries, but it would benefit anyone working in the food industry. It covers the relationship between nutrition, diet and health, the effects of food processing on nutrient content, nutrition labelling, the nutritional requirements of different population groups, current policy, legislation and voluntary guidelines.

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Compliance and Legislation

Health and Safety Day courses: Fire Warden Training

Duration: 0.5 day

This course is for anyone who has been, or will shortly be appointed to carry out the duties of a fire warden or fire marshal and provides the knowledge required to carry out duties effectively. It covers an introduction to fire awareness, how fires start, fire safety in buildings, the role of the fire warden/marshall, the effects of fire on people and property, fire evacuations, common causes of fires, evacuation of disabled people and fire prevention.

Health and safety in the Workplace Level 2 (CIEH)

Duration: 1 day

This course is designed to ensure that all employees are aware of their own safety and the safety of customers, contractors and the public, and can be adapted to meet specific needs. It will also help participants to understand the principles of good practice behind health and safety. The course covers health and safety legislation, hazardous substances, health, safety and welfare, ergonomics and workstation design, workplace and work equipment, transport and vehicles, risk assessment, noise and vibration and manual handling.

IOSH Managing Safely

Duration: 4 days

This course is designed for managers and supervisors in any sector and any organisation. It quickly gets managers up-tospeed on the practical actions they need to take to handle health and safety in their teams. The course will ensure that safety requirements are appreciated by managers and it enables them to review their own departmental systems for safety, introducing new controls on implementing changes as appropriate to ensure safety in the workplace. It includes assessing and controlling risks, understanding responsibilities, identifying hazards, investigating accidents and incidents, measuring performance and protecting our environment.

IOSH Safety for Senior Executives

Duration: 1 day

This course is designed for senior executives who provide strategic leadership, direction and oversight, and set the policy on health and safety for their organisation (private, public or voluntary sector). It will educate and update delegates on all relevant areas of health and safety and the law, the corporate and personal liabilities which exist and most importantly how to minimise them. This IOSH accredited course is a â&#x20AC;&#x2DC;must haveâ&#x20AC;&#x2122; for all senior managers. The focus is on health and safety responsibilities and obligations and how they should be performed to mitigate risk. The course also covers personal legal obligations and the liabilities of both directors and their companies.

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

Duration: 0.5 day

This course is aimed at those who carry out manual handling activities at work and introduces participants to the hazards of manual handling, the risks involved, controls available and what to expect from a manual handling assessment. The qualification is not intended to train delegates to carry out manual handling assessments, nor provide detailed training on manual handling techniques. The course content covers the process of manual handling in the workplace, manual handling injuries and the activities that cause them, manual handling assessment and control options and the responsibilities imposed by the manual handling operations.

Risk Assessment - Principles and Practice Level 3 (CIEH)

Compliance and Legislation

Principles of Manual Handling (CIEH)

Duration: 1 day

This course is designed for managers, supervisors and all those who have a responsibility to conduct risk assessments. Delegates will learn how to familiarise themselves with legal requirements and be able to relate to them. They will understand the principles of risk assessment and the methods used when conducting assessments in practical situations.

Multi-week courses: NEBOSH National General Certificate

Duration: 12 weeks

This course is designed for managers, supervisors and staff from all types of organisations who need a broad understanding of health and safety issues. It will also equip managers and supervisors with health and safety responsibilities with the practical skills required to carry out this demanding role. Many people take the course as a first step in a career in health and safety as it provides a valuable overview and is a sound basis for further professional study. There are three units of study as follows: management of health and safety, controlling workplace hazards and health and safety practical application.

Horticulture, Agriculture and Countryside Health and Safety Courses Day courses: These short courses are all designed to ensure that employees fully appreciate the importance of safety and can follow the procedures that are devised to protect them and others.

Chainsaw Operation and Maintenance Felling Small/Medium Trees Forklift Truck Operation Mobile Elevated Work Platforms Pesticide Application

Powered Tree Pruners Tree Dismantling Operations Tractor Driving Trailer Handling and Towing Tree Climbing and Aerial Rescue

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Compliance and Legislation

d er! r i y b g off l r Ea okin Book more than six weeks prior to the start of the course and receive a 10% discount! bo Offer applies to all management, marketing and professional development 1 or 2 day courses Woodworking and Furniture Making Health and Safety Courses Day courses: These certificated one-day courses are designed to promote health and safety awareness and the safe use of portable power tools. They can be delivered either at your premises or within our fully equipped college workshop.

Safe Use of a Circular Saw Safe Use of a Spindle Moulder Safe Use of Narrow Bandsaws

Safe Use of Surface Planer and Thicknessing Machines Safe Use of Portable Power Tools

Miscellaneous Compliance Courses Day courses: National Certificate for Personal Licence Holders Level 2 (BIIAB)

Duration: 1 day

This course is designed for anyone wishing to gain their personal licence, mainly for the retail sale of alcohol, but also for other licensable activities including regulated entertainment, late night refreshment and sale of alcohol on club premises. It covers the roles, responsibilities and functions of the licensing authorities within the framework of the licensing objectives, the application process for a personal licence, roles and responsibilities of the personal licence holder and the penalties relating to failure to comply with the law, police powers and the role and duties of the designated premises supervisor.

Multi-week courses: 17th Edition Wiring Regulations

Duration: 10 weeks

This ten-week course is intended for those who need to understand the current wiring regulations and it covers how to use and interpret BS 7671, 17th Edition Wiring Regulations. Assessment is by a two-hour multiple choice online examination at the end of the course.

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

In England more than 5 million people struggle with basic maths and English skills with a cost to industry estimated at more than £10 billion a year.

Basic Skills

Basic Skills Poor basic skills can affect even the most simple of tasks, and in some cases lead to costly accidents, administrative errors and bad customer service. Basic Skills in the Workplace training can help staff throughout your company in tasks such as: ɖɖ Customer care ɖɖ Letter and report writing ɖɖ Presentation skills ɖɖ Taking messages ɖɖ Measuring and mixing chemicals ɖɖ Following health and safety guidance ɖɖ Deducting important customers’ loyalty discount Poor staff skills can really affect your customers’ experience – don’t hand your competitors the edge, upskill your staff today!

Warwickshire College can offer you a programme uniquely tailored to the needs of your organisation and employees. Our programmes are not a ‘one size fits all’ measure and can be designed to support general training or focus on a specific need in your workplace. The skills we teach are functional rather than formal and all programmes include the opportunity to attain nationally recognised qualifications with GCSE equivalence.

The benefits for your business Investing in skills and training increases staff motivation and develops a more competent workforce. It can improve attendance and reduce staff turnover and therefore recruitment costs. Improving essential skills builds confidence and can unlock other skills that employees may not even know they have!

Interested? Call 0300 45 600 46 or email: employers@warkscol.ac.uk to arrange a free skills and eligibility check.

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Driving and Logistics

Driving and Logistics Warwickshire College offers companies a number of courses to ensure that driving and logistics staff understand and are qualified to deal with the demands of the modern transport environment.

Day courses: Driver CPC – Periodic Training

By September 2014 all LGV and PCV drivers of vehicles above 3.5 tons will be required to have completed 35 hours of periodic training. The Driver CPC has been developed as a requirement of the EU Directive 2003/59, which is designed to improve the knowledge and skills of professional drivers throughout their working lives. Warwickshire College is a provider of Driver CPC Periodic Training-approved courses and is offering several courses which will count towards an LGV driver’s periodic training requirement.

Driver CPC – Best Practice Driving Skills

Duration: 1 day

Driver CPC – Load Management and Personal Safety

Duration: 1 day

Driver CPC – Working with Digital Tachographs

Duration: 1 day

Logistics for Managers

Duration: 1 day

Logistics for Team Leaders – Introduction

Duration: 1 day

The course covers what affects fuel economy, how fuel is used in a modern truck, the vehicle (spec, power and torque, set up daily checks, etc), driving style, driving techniques, external factors, fuel measurement, the future – driver support systems and passive and active safety systems.

This course covers Health & Safety at Work Act responsibilities, vehicle load, security and accidents - procedures for loading/unloading, correct load distribution/payload, correct loading techniques, roping and strapping, vehicle checks and familiarisation, driver awareness/personal safety, defensive driving.

This course covers tachograph main components and controls, legislation and drivers’ main responsibilities (using display menus, inserting/ejecting cards, logging on/logging off), basic operation of a tachograph, inserting/ejecting cards/producing printouts/manual entries (correct operation and being able to print out various activities, reasons for manual entries and correct operation), introduction to types of card (validity, specialist information, authorised users), introduction to pictograms and basics of downloading data (explanation of information on daily card printouts), UTC (Universal Time Co-ordinated) and types of printout (correctly selecting information required for specific printouts). This course is for anyone who has management responsibilities in warehouses and transportation and will help managers to understand the main principles of supply chain management and logistics and their importance to the business. This course is for anyone who has first line or team leader responsibilities in warehousing and transportation. It will give delegates a basic understanding of the principles of logistics and their importance to business, customers and suppliers. It covers concepts and definitions, warehouse and inventory management, basic transport management and performance management.

Specialist Driving and Logistics Qualifications In addition to the above courses, we also offer a range of specialist qualifications. More details are available on our website: ɖɖ Driving Goods Vehicles - Level 2 Certificate ɖɖ Logistics Operations Management - Level 3 Certificate

ɖɖ Warehousing and Storage - Level 2 Certificate

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

Part 2 Apprenticeships and Work-based Qualifications

Apprenticeships

Apprenticeships Apprenticeships are work-based training programmes that lead to nationally recognised qualifications. They are designed around the needs of employers, so you are able to employ people who can make a measurable contribution to your business performance; they gain more skills, competence, job satisfaction and promotion opportunities. It’s a ‘win-win’ all round and more than 85,000 small, medium and large organisations agree.

Facts in numbers*

How do apprenticeships work?

ɖɖ 8 0% of those employers who employ apprentices agree they make their workplace more productive ɖɖ 81% of consumers prefer using a company which takes on apprentices (and you are given a certificate and employer badge to use on your stationery and marketing materials that highlights your commitment to apprenticeships) ɖɖ there are more than 85,000 employers offering apprenticeships in more than 130,000 locations ɖɖ 88% of employers who employ apprentices believe that apprenticeships lead to a more motivated and satisfied workforce ɖɖ 83% of employers who employ apprentices rely on their apprenticeships programme to provide the skilled workers that they need for the future *National Apprenticeship Service

An apprenticeship consists of a number of qualifications which make up an apprenticeship framework, combining both on and off-the-job training.

Business Benefits Organisations participating in apprenticeship programmes experience many business benefits, which can include: ɖɖ a more productive and competitive workplace ɖɖ improved quality of work ɖɖ demonstration of your commitment to staff development ɖɖ increased employee satisfaction ɖɖ higher staff retention ɖɖ stronger career progression ɖɖ more diverse workforce ɖɖ supporting the local economy

It includes: ɖɖ a knowledge-based element ɖɖ a module on employment rights and responsibilities ɖɖ ‘transferable’ or functional skills in maths and English ɖɖ a competence-based element On-the-job, an apprentice will work alongside your experienced staff to gain job-specific skills and they will be working towards the competence-based qualification. This will provide you with an immediate beneficial impact to your business. Off-the-job, apprentices spend time studying at Warwickshire College, typically on a day release basis and will be working towards the knowledge-based technical qualification such as a BTEC or C&G Diploma. The amount of time spent studying varies depending on the sector. There are more than 200 different apprenticeship frameworks available across 80 different industry sectors, so Warwickshire College will help you to establish the right solution for an apprentice in your organisation. Whether you wish to develop one of your current employees or take on new employees as apprentices, we’ll be with you all the way, supporting you from start to finish.

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

Apprenticeships Funding Apprenticeship funding is available from the National Apprenticeship Service. The size of the contribution varies depending on your sector and the age of the candidate. If the apprentice is aged 16 to 18 years old, you will receive 100 per cent of the cost of the training; if they are 19 to 24 years old, you will receive up to 50 per cent; if they are 25 years old or over you may get a contribution depending on the sector and area in which you operate.

£1500 grant to recruit an apprentice

How Warwickshire College will help you We can work with you to: ɖɖ i dentify and recruit suitable junior employees to apprenticeship level opportunities ɖɖ identify existing employees who may benefit from training ɖɖ plan and design training courses to meet your needs and those of the individual ɖɖ provide off-the-job training to support learning in the workplace ɖɖ monitor apprentice programmes and provide help and support where necessary ɖɖ assess apprentice competence in the workplace ɖɖ work as your link with the National Apprenticeship Service ɖɖ work with the national awarding bodies, such as C&G, to award nationally recognised qualifications to apprentices ɖɖ provide on-going support and training to you and your staff in all aspects of work-based learning ɖɖ advise on work-based qualifications for all staff, not only those eligible for apprenticeships, through the college’s team of subject specialists ɖɖ provide a dedicated account manager to keep you up-todate on all the progress of the apprenticeship at each stage

Small and medium-sized companies who have been thinking about taking on an apprentice – perhaps for the first time – have until 31 December 2014 to apply for a government grant. The Apprenticeship Grants for Employers are available to SMEs with fewer than 250 employees. Worth £1,500 the wage grants will help eligible employers offer people aged between 16 and 24 an apprenticeship. Companies can apply for funding for up to ten new apprentices, but they must be able to prove that they would not have taken on the apprentice without the additional incentive and that they have not taken on an apprentice in the past three years.

For more information, contact employer services on 0300 45 600 46

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Apprenticeships

We have apprenticeships in: ɖɖ Accounting ɖɖ Agricultural Machinery ɖɖ Agriculture ɖɖ Animal Welfare ɖɖ Arboriculture ɖɖ Bricklaying ɖɖ Business Administration ɖɖ Carpentry ɖɖ Children and Young People ɖɖ Dental Nursing ɖɖ Design ɖɖ Electrical Installation

ɖɖ Engineering ɖɖ Engineering Construction (ECITB) ɖɖ Environmental Conservation ɖɖ Facilities management ɖɖ Food Manufacturing ɖɖ Furniture Crafts ɖɖ Hairdressing ɖɖ Health and Social Care ɖɖ Horticulture ɖɖ Hospitality ɖɖ Horse Care ɖɖ ICT and Telecommunications

ɖɖ Marketing ɖɖ Motor Vehicle ɖɖ Painting and Decorating ɖɖ Photo Imaging ɖɖ Plumbing ɖɖ Procurement ɖɖ Sport and Fitness ɖɖ Stage Craft ɖɖ Tailoring ɖɖ Thermal Insulation ɖɖ Veterinary Nursing

If you need it, we can supply it - even if your industry is not listed above. Please just ask - call us on 0300 45 600 46 Please contact us to register your interest in apprenticeships on 0300 45 600 46 or email us at employers@warkscol.ac.uk and we will send you our ‘Apprenticeship Guide for Employers’ brochure. Further information is also available on our website at www.warwickshire.ac.uk/employers

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

Vocational Qualifications are competence-based, meaning staff learn practical, work-related tasks designed to help them develop the skills and knowledge to do a job effectively. Qualifications are based on national standards, which say what a competent person in a job could be expected to do. As an employee progresses through the course, they compare their skills and knowledge with these standards so that they can see what they need to do to meet them.

Work-based Qualifications

Qualifications are related to a particular industry or sector and they can be studied at work, at college or as part of an apprenticeship. As an employer, you get the benefits of a better trained, more productive, highly motivated workforce without disruption to your business. Qualifications are available at levels 1 to 4 in a wide range of subjects including: ɖɖ Administration ɖɖ Business ɖɖ Business improvement techniques ɖɖ Carry and deliver goods ɖɖ Cleaning and support services

ɖɖ Contact centre operations ɖɖ Customer service ɖɖ Facilities Management ɖɖ Information technology

There are also industry-specific qualifications including agriculture, horticulture, countryside, early years, health and social care, dental nursing, hairdressing, beauty, equine, animal welfare, veterinary nursing, construction, engineering, sport, leisure and many more.

New Qualifications for Assessors and Internal Verifiers

If you employ assessors or internal verifiers, you should be aware that the old ‘A’ (assessor) and ‘V’ (verifier) qualifications have been succeeded by a new series of Assessment and Quality Assurer qualifications. To maintain currency of practice, all assessors and verifiers must update their current qualifications by gaining the new award Unit 1 – ‘Understanding the Principles and Practices of Assessment’ or by attending relevant CPD update training.

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Part 3 Consultancy

We see things differently to other training providers. Not only do we deliver a selection of scheduled open courses ranging from accredited management programmes to soft skills and one-day courses such as ‘improving your cash flow’, but we can help you with tailor made solutions designed to support your specific business needs.

Consultancy

Consultancy Our business professionals have been trained to the very highest level. They will appraise your organisation with you, using our Employer Responsiveness Framework to draw out your objectives and your short, medium and long-term needs. We help you to establish where you want to be in terms of staff performance and business outcomes. Once we have the full picture, we will devise a programme that is directly linked to your overall business performance, analysing the gaps you need to fill. We focus only on what your staff need to know to improve their performance and return your investment in them. So, whether you are a small business or a large PLC, talk to us about getting your return on learning investment. We will: ɖɖ Deliver high quality consultancy ɖɖ Work to fully understand your business culture, needs and wants ɖɖ Provide seamless solutions with one clear point of contact

ɖɖ Provide the flexibility to deliver at your premises – or ours ɖɖ Ensure you have a high level of satisfaction with our performance

Why choose Warwickshire College? Our employer services team has the knowledge and in-depth skills to help get your business on the right course at the right level to meet the needs of your business. We will work with you to design a bespoke training plan which ensures you get the training your business needs. We are also the first college in the country to have staff trained by experts at the ROI Institute, so we know how to evaluate the financial return from learning and development programmes. We extract meaningful data from learning interventions and use a range of techniques to isolate the effects of the training from other organisational and environmental influences. The process can make an important contribution to your strategy and it also identifies the return on investment on any training you have undertaken. We work regionally and nationally with all types of private, public and third sector organisations, whatever their size or market area.

To find out how we can help your business, call 0300 45 600 46 or email employers@warkscol.ac.uk

Visit www.warwickshire.ac.uk/coursefinder for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Part 4 Conferencing

Conferencing Our bright, modern air conditioned conference facilities incorporate the very latest technology and resources and are within easy reach of the major rail and road networks. Our professional in-house catering team will freshly prepare good quality hot and cold catering on the premises, to your specific requirements. Whether you require breakfast, morning coffee, a buffet lunch, or a formal dinner, we will tailor a menu to complement your event and budget. Careful attention is taken to cater for all dietary requirements.

Rugby Situated just minutes away from Rugby train station (West Coast Main Line) and close to the A5, A14, M1 and M6, the Rugby centre offers bright, modern, air conditioned conferencing facilities, incorporating the very latest technology and resources.

Conferencing

Whether you have two or 300 delegates, we will work with you to deliver a tailor-made package to suit your budget and event needs.

If you are looking for an interview room, training room, seminar or exhibition space, we have a solution that will meet your needs. Our Rugby and Warwick centres offer: ɖɖ ɖɖ ɖɖ ɖɖ ɖɖ ɖɖ ɖɖ ɖɖ ɖɖ

Ideal central England locations Free on-site parking Free wi-fi and internet access Fully equipped training and meeting rooms Video conferencing Business services: photocopying, PC access, printing and faxing Technical support team Corporate branding Exclusive use (by arrangement)

Room name

U-shape Boardroom Cabaret Classroom Theatre Horseshoe

Booking

Morgan Suite 1

30 26 48 35 80 40

To make an enquiry or booking, contact conferencing@warkscol.ac.uk, visit our website or call our Conference Manager direct on 0300 45 645 50.

Morgan Suite 2

26 26 35 35 70 40

Morgan Suite 3

24 26 35 28 60 35

Morgan Suite 1 & 2 N/A N/A 80 80 140 70

Getting here

Morgan Suite 1 & 3 N/A N/A 80 80 120 70

When you book your conference with us we will email you a delegate pack which includes a map and directions.

Morgan Suite 1,2 & 3 N/A N/A 110 100 220 N/A

Video Conferencing RM 12 IT Training Room Room 127

N/A N/A 12 12

12 N/A N/A

12 N/A N/A N/A N/A

For directions (including useful information for sat nav users) and a detailed map of the surrounding area, please visit www.warwickshire.ac.uk/conferencing

Visit www.warwickshire.ac.uk/conferencing for more details T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk

Conferencing Trident, Warwick

Henley-in-Arden

Situated just a 15 minute walk from Leamington train station (with trains to London and Birmingham every hour) The Trident Centre in Warwick is a 10 minute drive to the M40 (Junction 13 or 14).

Arden House Conferencing Centre. Built in the 1840s, Arden House stands in 27 acres of mature grounds. Boasting an elegant Regency façade, it is the ideal venue for a variety of events and occasions. Arden House offers a choice of modern meeting rooms which can accommodate between four and 40 people. All rooms are fitted with conference furniture which can be set out in a variety of seating arrangements. The venue also boasts a superb spa and sports facilities. Our day delegate rates include:

Room name

U-shape Boardroom Cabaret Classroom Theatre Horseshoe

Meeting Room 1

16 20 28 12 40 25

Meeting Room 2

N/A 13 N/A N/A N/A N/A

Meeting Room 5

N/A 10 N/A N/A N/A N/A

Conference Room A

110

ɖɖ Unlimited refreshments ɖɖ Conference lunch, with bespoke catering arrangements ɖɖ Special diets catered for ɖɖ Mineral water in conference rooms ɖɖ Audio visual facilities ɖɖ All rooms have natural daylight ɖɖ Free car parking on site ɖɖ Lift suitable for disabled users ɖɖ Use of the exclusive on-site beauty retreat (booking required, additional fees apply)

Conference Room B 30 30 70 40 110 40 Conference Room A&B N/A

N/A

140

120

260

T 0300 45 600 46 E employers@warkscol.ac.uk W warwickshire.ac.uk For day course timetable and fees, see back of brochure

Course timetable not here? Call 0300 45 600 46 or email employers@warkscol.ac.uk

Got a question? Talk to our team... Call 0300 45 600 46 or email employers@warkscol.ac.uk

Six centres of excellence in education and training Leamington Warwick New Road Leamington Spa Warwickshire CV32 5JE

Rugby Technology Drive Rugby Warwickshire CV21 1AR

Pershore Avonbank Pershore Worcestershire WR10 3JP

Moreton Morrell Moreton Morrell Warwick Warwickshire CV35 9BL

Henley-in-Arden Stratford Road Henley-in-Arden Warwickshire B95 6AB

Trident, Warwick Poseidon Way Warwick Warwickshire CV34 6SW

W: www.warwickshire.ac.uk | E: info@warkscol.ac.uk | T: 0300 45 600 49 @WarwickshireCol

linkedin.com/companies/Warwickshire-College

Visiting the college? Please tell us if you have any special requirements.

Need help reading this guide? Call 0300 45 600 48 Please note: every effort has been taken to ensure this guide was correct at time of publication, errors and omissions excepted. However, the college does reserve the right to withdraw or change course details or services, as circumstances require. Some fees are indicative at time of going to print.

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