Join Date: Mar 2008 timeman Senior Member True WatchGeek
Location: Long Island, New York Posts: 5,013 Real Name: Jerry
Diamonds In The Invicta II Women's Classique Boutique Watch Are Not Real Diamonds?
First let me start off by saying I'm not trying to be negative, but truthfully reporting the facts of what actually happened. On June 29th I purchased my wife the TTV - The Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch - J179607 in the TwoTone:
About a week ago she noticed one of the diamonds were missing on the bezel, just after the 3 o'clock hour marker. I doubted if this was covered under the warranty, and if it were it might be cheaper to
have the diamond replaced by a local jeweler. Today we brought the watch to a local jeweler for the replacement, and he told us the diamond accents on the watch were not diamonds but crystals. It wasn't a big deal for me because I only paid $119 for the watch, but my wife was disappointed. The thing is I don't know if the jeweler was correct and they are real diamonds, or are crystals like he mentioned. I might get a second opinion one day from a second jeweler just to clear up the matter. Was wondering if any one else who purchased the watch had a similar experience? __________________
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timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #2 Today, 02:21 PM Join Date: Jun 2009 50mm&up Location: Braintee, MA. Senior Member Posts: 12,584 True WatchGeek Real Name: Rick
Uh oh __________________
Camp starts this weekend!
50mm&up View Public Profile Send a private message to 50mm&up Send email to 50mm&up Find all posts by 50mm&up Add 50mm&up to Your Contacts #3 Today, 02:22 PM Join Date: Jan 2009 abduksion Location: Massachusetts Senior Member Posts: 5,434 True WatchGeek Real Name: Special K ;)
Bummer, I wonder why they (Invicta) say their real diamonds? Maybe to sell more who knows??? __________________
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sunaru Senior Member Senior Geek
Join Date: Jan 2010 Location: THA BRONX Posts: 335
If I were you I would got straight to the souce for this info. If that is infact true sounds like false advertisment.
sunaru View Public Profile Send a private message to sunaru Find all posts by sunaru Add sunaru to Your Contacts #5 Today, 02:43 PM Join Date: Apr 2008 Budabear
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I'd definitely get a second opinion. If you purchased the watch with the understanding that they were diamonds then it is definitely worth finding out. __________________
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Well Jim's post was there for a whole second posing a question. The answer is: "Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch - J179607" __________________
Budabear View Public Profile Send a private message to Budabear Send email to Budabear Find all posts by Budabear Add Budabear to Your Contacts #7 Today, 02:57 PM Join Date: Feb 2008 jskelton WatchGeeks Owner True WatchGeek
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I am looking into this, I didn't see the J number up there when I first posted. I would highly suggest going to another jeweler for a second opinion, and bring back some sort of written appraisal to provide proof of this. This is a serious accusation, and if true, we would need some proof to investigate further. __________________
Quote: Originally Posted by charleswatts Your candor in the explanation reveals the nature of the relationship you have formed with your viewers.
jskelton View Public Profile Send a private message to jskelton Visit jskelton's homepage! Find all posts by jskelton Add jskelton to Your Contacts #8 Today, 03:10 PM Join Date: Jan 2010 Bondson Location: Northeast Ohio Member Posts: 33 Member Geek
Ouch!!
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Send a private message to Bondson Send email to Bondson Find all posts by Bondson Add Bondson to Your Contacts #9 Today, 03:17 PM Join Date: Sep 2008 WatchYaThink Location: Sunnyvale, CA Senior Member Posts: 3,014 Master WatchGeek Real Name: Larry
Jerry, I also recently bought a Diamond Classique which I gave as an anniversary present to my motherin-law last month. Please do us all a big favor and take your watch to another jewler and get a second opinion and let us know what you find out. __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein
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Add WatchYaThink to Your Contacts #10 Today, 03:17 PM Join Date: Mar 2008 BigJoe
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I would get a second opion for sure because I for one would like to know if there real or not.
__________________
Big Joe like's watches and good friends. Take care and be safe. [ Big Joe ]
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Find all posts by BigJoe Add BigJoe to Your Contacts #11 Today, 03:27 PM Join Date: Jan 2009 DJF1978 Location: QUEENS NY Senior Member Posts: 264 Senior Geek Real Name: DAVE
Bought that watch for my fiancee......i hope they are real.
DJF1978 View Public Profile Send a private message to DJF1978 Find all posts by DJF1978 Add DJF1978 to Your Contacts #12 Today, 03:32 PM
Join Date: Feb 2008 jskelton WatchGeeks Owner
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Ok guys, here's all I know right now. Our customer service at ShopNBC has been made aware of an issue a few days ago, and are currently assessing it to bring out the best solution for those inconvenienced. There is no resolution yet, it is still being hammered out. Any and all customers who face this issue will be contacted directly and completely satisfied soon. Thanks! __________________
Quote: Originally Posted by charleswatts
Your candor in the explanation reveals the nature of the relationship you have formed with your viewers.
jskelton View Public Profile Send a private message to jskelton Visit jskelton's homepage! Find all posts by jskelton Add jskelton to Your Contacts #13 Today, 03:39 PM Join Date: Feb 2008 jskelton WatchGeeks Owner True WatchGeek
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Just locking this for a couple hours, only because people tend to ONLY read the initial post, then reply without reading the thread and seeing answers/resolutions. This will force everyone to see and read the response. I will re-open this up later tonight...... __________________
Quote: Originally Posted by charleswatts Your candor in the explanation reveals the nature of the relationship you have formed with your viewers.
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Unlocked again..... __________________
Posts: 15,130 Real Name: "Diamond Jim" Skelton
Quote: Originally Posted by charleswatts Your candor in the explanation reveals the nature of the relationship you have formed with your viewers.
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Thanks for unlocking. Can I ask a couple of quick questions: 1. When you said that, "Our customer service at ShopNBC has been made aware of an issue a few days ago, and are currently assessing it to bring out the best solution for those inconvenienced." Does that imply that it has been confirmed and acknowledged that those are not real diamonds being used? 2. There are several models of "Diamond Classique", is the Classique Botique the only specific model that is in question, or does this issue apply to all of the Diamond Classique models? Thanks. __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein
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View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #16 Today, 09:38 PM sherm
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I picked up the same one; the TT. I haven't sized it yet and will check with my jeweler. I will report my findings. Thank you, __________________
~ Sherm ~ Like a POWDERKEG!!! JS
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View Public Profile Send a private message to sherm Find all posts by sherm Add sherm to Your Contacts #17 Today, 09:47 PM Join Date: Feb 2008 jskelton WatchGeeks Owner
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Quote: Originally Posted by WatchYaThink Thanks for unlocking. Can I ask a couple of quick questions: 1. When you said that, "Our customer service at ShopNBC has been made aware of an issue a few days ago, and are currently assessing it to bring out the best solution for those inconvenienced." Does that imply that it has been confirmed and acknowledged that those are not real diamonds being used? 2. There are several models of "Diamond Classique", is the Classique Botique the only specific model that is in question, or does this issue apply to all of the Diamond Classique models? Thanks.
I can only 'confirm' that the mistake was caught, the confusion was found, and all steps to take care of it to the customer's complete satisfaction are underway.
When ShopNBC CS management has decided on the right path, they will contact the customer directly as their sales records will indicate those affected by this issue.
No one should be calling them yet, the management team has not made the final decisions, so a phone rep won't have any clue what you're talking about yet. __________________
Quote: Originally Posted by charleswatts Your candor in the explanation reveals the nature of the relationship you have formed with your viewers.