Invicta diamonds continued

Invicta Diamonds continued

Your lack of candor in your explanations reveals the true nature of the disingenuous relationship you have formed with your viewers.

Yesterday, 10:06 PM

WatchYaThink

Join Date: Sep 2008 Location: Sunnyvale, CA Posts: 3,017 Real Name: Larry

Senior Member Master WatchGeek

Mistake .... ?? The term "diamond" is part of the model name that was created by Invicta, the precense of the diamonds was emphasized during the on air presentation, diamonds are mentioned in the online descriptions .... if those are actually crystals, wow, that is some "mistake"!

In addition to the Classique Botique which I have already given as a gift, my wife also owns two other Classique models, a J179783 MOP, and a J179103 with red sandstone. The description says, "The bezel features a beaded design with 20 white diamond accents."

Could you please address the second part of my question, is it only the Diamond Classique Botique model that does not actually have diamonds, or is this an issue with all of the "Diamond Classique" models? __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #19 Yesterday, 10:10 PM Join Date: Feb 2008 Posts: 15,137 Real Name: "Diamond Jim" Skelton

jskelton WatchGeeks Owner True WatchGeek

Once again.... it is up to ShopNBC's Customer Service (not a host) to provide the explanation to the few who will have this issue.

There was an internal confusion between models, and it is being taken care of. __________________

Quote:

Originally Posted by charleswatts Your lack of candor in your explanations reveals the true nature of the disingenuous relationship you have formed with your viewers.

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JDinNOLA Senior Member Super Geek

Clearly Jim is not in a position to say any more on the subject.

I sincerely hope that those affected will indeed be completely satisfied soon.

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scott99 Senior Member Veteran Geek

Join Date: Mar 2009 Location: Great Neck, NY Posts: 733

Wow ! Between THIS and the "Swiss" debacle, I really am questioning Invicta and ShopNBC's integrity. Though I was drooling over the 7750 diver this weekend, I'm glad I haven't bought an Invicta since March. They've really lost my trust. scott99 View Public Profile

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curiousgeorge Senior Member Master WatchGeek

Join Date: Apr 2009 Location: Mpls Posts: 2,537 Real Name: George

This is really bad. No excuses, just bad. Calls into question every model of Classique, including some I've purchased as gifts. Not going to get too negative here, but this is seriously bad news considering the watch in question was a TTV that many purchased, that was sold based on real diamonds as the hook to buy. It was a big seller also. Yikes! curiousgeorge View Public Profile Send a private message to curiousgeorge Find all posts by curiousgeorge Add curiousgeorge to Your Contacts #23 Today, 03:12 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,024 Real Name: Jerry

timeman Senior Member True WatchGeek

Who determined the description and specifications of this watch, and other Invicta watches sold on ShopNBC? Is it Invicta telling ShopNBC what's in their watches or the other way around? I'm assuming it's the former, the first option. ShopNBC should be the one determining the description and specifications of what is printed on their web site and told to the viewing audience on air. If this takes inspecting each watch so be it.Too many Invicta products are being sold on ShopNBC that are not what they are stated to be. As a result it hurts the reputation of ShopNBC and Invicta, not to mention the cost to both for items being returned for refunds.

When I pick up my wife's watch from the jeweler, I'll request a written appraisal on the stones. Even if it cost me to do so. __________________

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timeman Senior Member True WatchGeek

Quote:

Originally Posted by curiousgeorge This is really bad. No excuses, just bad. Calls into question every model of Classique, including some I've purchased as gifts. Not going to get too negative here, but this is seriously bad news considering the watch in question was a TTV that many purchased, that was sold based on real diamonds as the hook to buy. It was a big seller also. Yikes!

These watches sold as recently as Sunday, July 25, 2010 at 9:00 AM ET. And at that time over 3200 watches in all variations had sold, which I assume includes the ones that sold as the TTV on June 29th. I still have the show on my DVR, and during the entire presentation it was reported the watches had 42 diamonds. In fact that was the main selling point of the watch. __________________

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richhoff Senior Member Master WatchGeek

While this is certainly a terrible thing, some are starting to jump to conclusions and none of us know the facts yet on how and why this happened. It sounds to me that maybe ShopNBC made a mistake and listed the watch wrong? I certainly can't believe that someone purposely misrepresented the watch. Maybe some of the stones are diamonds (around the bezel) and some of the stones are crystals? We should hear an explanation shortly. This may be a watch that was sold by ShopNBC only? I can't find it listed on any other sites anywhere, including Invicta's website.

One thing for sure. If it's a description problem with this entire model, ShopNBC should pull the diamonds from their listing. It's still listed that way. http://www.shopnbc.com/PRODUCT/?trac...h-_-family-_-N __________________ Corvettes & Watches

Two Expensive Hobbies.

scott99 Senior Member Veteran Geek

Join Date: Mar 2009 Location: Great Neck, NY Posts: 733

Quote:

Originally Posted by richhoff While this is certainly a terrible thing, people are starting to jump to conclusions and none of us know that facts yet on how and why this happened. It sounds to me that maybe ShopNBC made a mistake and listed the watch wrong? I certainly can't believe that someone purposely misrepresented the watch. Maybe some of the stones are diamonds (around the bezel) and some of the stones are crystals? We should hear an explanation shortly. This may be a watch that was sold by ShopNBC only? I can't find it listed on any other sites anywhere, including Invicta's website.

One thing for sure. If it's a problem with this entire model, ShopNBC should pull the diamonds from their listing. It's still listed that way. http://www.shopnbc.com/PRODUCT/?trac...h-_-family-_-N Read the comment above yours. It has been stated that the watch has been shown on ShopNBC several times with the hosts talking about the diamonds as a selling point each time. Nobody is jumping to conclusions. It means the ShopNBC host and possibly the Invicta employee is mentioning the diamonds time and again. scott99 View Public Profile Send a private message to scott99 Find all posts by scott99 Add scott99 to Your Contacts #27 Today, 04:08 AM

Brant

Join Date: May 2010 Location: Mason, OH Posts: 229 Real Name: Brant

Senior Member Senior Geek

Quote:

Originally Posted by JDinNOLA Clearly Jim is not in a position to say any more on the subject.

I sincerely hope that those affected will indeed be completely satisfied soon.

I agree. Jim is just a host and he has come to our aid again. I am quite certain this could get blown out of proportion but lets see what our fellow watch geeks find out. __________________ We sleep safe in our beds because rough men stand ready in the night to visit violence on those who would do us harm. ~ George Orwell Brant View Public Profile Send a private message to Brant Send email to Brant Find all posts by Brant Add Brant to Your Contacts #28 Today, 04:15 AM

curiousgeorge Senior Member Master WatchGeek

Join Date: Apr 2009 Location: Mpls Posts: 2,537 Real Name: George

Considering Jim closed the thread to verify that a mistake has occurred, verified said mistake and re-opened the thread telling people a remedy from ShopNbc is coming, means someone made a big boo-boo. It's a shame, but it happened, people are going to be contacted who bought this watch by ShopNbc and people will get what resolution they want.

Nothing more can be done then that. curiousgeorge View Public Profile Send a private message to curiousgeorge Find all posts by curiousgeorge Add curiousgeorge to Your Contacts #29 Today, 04:21 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,024 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

Originally Posted by richhoff It sounds to me that maybe ShopNBC made a mistake and listed the watch wrong? I certainly can't believe that someone purposely misrepresented the watch.

This might very well be the case. But why didn't Invicta pick up on this and correct the misstatement? They did manufacture the watch. Sounds like no one knows what's going on.

I appreciate Jim's help in this matter, and happy to see ShopNBC will rectify the situation for those affected. __________________

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richhoff Senior Member Master WatchGeek

Quote:

Originally Posted by timeman This might very well be the case. But why didn't Invicta pick up on this and correct the misstatement? They did manufacture the watch. Sounds like no one knows what's going on.

I appreciate Jim's help in this matter, and happy to see ShopNBC will rectify the situation for those affected.

I agree with you that it would have been great if someone from Invicta noticed the mnistake, but they make thousands of watches, and Michael said they can't possibly know everything about every watch. They were probably just going with the flow and using SNBC's description. I'm sure this will get rectified. __________________ Corvettes & Watches

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timeman Senior Member True WatchGeek

Quote:

Originally Posted by richhoff I agree with you that it would have been great if someone from Invicta noticed the mnistake, but they make thousands of watches, and Michael said they can't possibly know everything about every watch. They were probably just going with the flow. I'm sure this will get rectified.

I agree. I don't blame Mike ,Jill or SNBC hosts. They only report what is told to them regarding what's in the watches. But something needs to be done jointly between SNBC and Invicta to correct these types of problems in the future.

Most of my watches are Invicta, and I think they make great watches over all. But it's getting to the point where I can't rely on what is being told to me, as to the specifications of their watches. __________________

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kingswords Senior Member Veteran Geek

Quote:

Originally Posted by curiousgeorge This is really bad. No excuses, just bad. Calls into question every model of Classique, including some I've purchased as gifts. Not going to get too negative here, but this is seriously bad news considering the watch in question was a TTV that many purchased, that was sold based on real diamonds as the hook to buy. It was a big seller also. Yikes!

It calls into question every watch with diamonds (or not) sold by SHOP and manufactured by INVICTA and calls into question Invicta's integrety in general.

I have ProDivers with diamonds. I've got to say that I didn't expect too much where the diamond issue was concerned. I wasn't buying diamonds, I was buying the watch. You get what you pay for so who really expects that the diamonds, if they are diamonds, would be of high quality in the first place. They are so small on my watches that the mounting is bigger than the diamonds themselves.

However, if INVICTA said they were diamonds, they ought to be. I just bought the Pro Diver 7750. These issues cast a pall over the authenticity of everything Invicta sells. The whole DD thing and the "SWISS MADE" issue come to mind right away. I find this whole thing disturbing. If they were crystals, why not say so. Swarofsky crystals, for instance, are in all sorts of jewelry and are highly valued.

I have compassion for Jim having to constantly opologize for these debacles. Jim doesn't build the watches. INVICTA should not put him(or Michael or Jill) in this position. I am a professional salesman and I know what its like to deal with the public on a wide variety of customer service issues. On a daily basis I think about the claims I am going to make about the product I sell. Obviously, I hold Jim in high regard.

INVICTA, you are breaking my heart. Maybe I'm too much of a romantic to believe that integrety exists anywhere. This is sad. __________________

"Time wounds all heals." Mr Peabody kingswords View Public Profile Send a private message to kingswords Send email to kingswords Find all posts by kingswords Add kingswords to Your Contacts

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acertaingirl Senior Member Senior Geek

Kings...you took the words right out of my mouth. This certainly casts a pall over the entire Invicta line - come on - they're either diamonds or they're not! __________________

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Budabear Senior Member Master WatchGeek

I've purchased several watches for my wife with "Diamonds" and a LE COSC Diver with Diamonds on the Dial. I hope this does not mean that we have to get all of the different Invicta Diamond watches checked for authenticity.

__________________

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DPM

Join Date: Nov 2009 Location: Cumming, GA Posts: 939 Real Name: Dan

Senior Member Veteran Geek

No offense to the people that have ordered this watch.. Did you really expect to get 42 real diamonds for $119? I wouldn't be surprised if the 8 diamonds in my Reserve Pro Diver were crystals. Again, I don't want to offend anybody who has purchased this watch under the pretense that these were real diamonds.. The old adage that "you get what you paid for" certainly comes to mind.

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acertaingirl Senior Member Senior Geek

If a watch doesn't contain real diamonds, it shouldn't be SOLD as a diamond watch! There should BE no further discussion - plain and simple.

No excuses, no explanations - where is Invicta's AND Shop's quality control. They should do random checks on everything they sell, taking the item apart and making sure they know what they are selling.

Why do I have a feeling Invicta will be blaming their "new diamond supplier" for sending them fakes. That is also no excuse - they should have tested some before using them in their products. __________________

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Budabear Senior Member Master WatchGeek

Quote:

Originally Posted by DPM No offense to the people that have ordered this watch.. Did you really expect to get 42 real diamonds for $119? I wouldn't be surprised if the 8 diamonds in my Reserve Pro Diver were crystals. Again, I don't want to offend anybody who has purchased this watch under the pretense that these were real diamonds.. The old adage that "you get what you paid for" certainly comes to mind.

Yes you are correct you do get what you pay for but there is a huge differenct between crystals, flawed diamonds and good diamonds. If

purcchasing a watch with diamonds for a small amount of money then you don't expect good quality diamonds. What you expect is something authentic, not something not even close to what it is suppose to be.

I think the last think that should have been said here is "You Get What You Pay For". These people obviously have not gotten what they paid for by anyone's understanding. __________________

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Ticktock389PRI Senior Member Super Geek

Join Date: Apr 2008 Location: Dutchess County NY Posts: 1,282 Real Name: Jim Phalen

Sometimes crystals or CZs look better than cheapo diamonds would. I sent back a Throttle a long rime ago. The "diamonds" on the bezel were dull, opaque,milky etc.

I suppose many are happy with the prestige of the word "diamonds" even if they don't measure up.

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sunaru Senior Member Senior Geek

Quote:

Originally Posted by DPM No offense to the people that have ordered this watch.. Did you really expect to get 42 real diamonds for $119? I wouldn't be surprised if the 8 diamonds in my Reserve Pro Diver were crystals. Again, I don't want to offend anybody who has purchased this watch under the pretense that these were real diamonds.. The old adage that "you get what you paid for" certainly comes to mind. so with that logic the lie that was told becomes ok?? let not make excuses here.. sunaru View Public Profile Send a private message to sunaru Find all posts by sunaru Add sunaru to Your Contacts #40 Today, 06:11 AM Join Date: Apr 2008 Location: Yonkers, NY Posts: 2,511 Real Name: Darius

Budabear Senior Member Master WatchGeek

This is true about CZ's. Some of them do really look quite nice.

However, the problem isn't which looks nicer it is what did you pay for.

If the word diamond is anywhere in the name or description then you expect exactly that, not crystals.

I can't imagine anyone settling for bad diamonds. I've purchased several SL watches for my wife and one for my self and have never been happy with any of them. They all went back immediately. I'm talking really horrible looking muddy diamonds. The Invicta watches that I have picked for my wife, such as the Donna on the rocks and a

women's Speedway with 1.74ct on the bezel were extremely gorgeous watches. I would expect the same quality of diamonds in the Classique at the price that it sold for but I would expect diamonds nevertheless. __________________

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timeman Senior Member True WatchGeek

Quote:

Originally Posted by DPM No offense to the people that have ordered this watch.. Did you really expect to get 42 real diamonds for $119? I wouldn't be surprised if the 8 diamonds in my Reserve Pro Diver were crystals. Again, I don't want to offend anybody who has purchased this watch under the pretense that these were real diamonds.. The old adage that "you get what you paid for" certainly comes to mind.

Yes I did expect to get diamonds when it was stated they were diamonds, and I assume the over 3200 people who purchased the same watch did too. Otherwise why buy it. I suspected the diamonds were small, of low quality, and inexpensive; that's why I believed they were diamonds. When something is advertised on a reputable network like SNBC, you expect to get what was advertised.

I don't want to watch SNBC and have to second guess what's being sold, as to the authenticity of the merchandise. But it's getting to that point I'm afraid to say. __________________

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NCEngineer

Join Date: Jun 2010 Posts: 78

Member Member Geek

The most sensible thing is to wait for a "second opinion" from someone expert on diamonds.

If I was anyone that owned an Invicta with diamonds, I'd take it to be examined. Who knows, right?

Didn't Renato also have a major issue with diamonds in the past?

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Budabear Senior Member Master WatchGeek

Quote:

Originally Posted by timeman Yes I did expect to get diamonds when it was stated they were diamonds, and I assume the over 3200 people who purchased the same watch did too. Otherwise why buy it. I

suspected the diamonds were small, of low quality, and inexpensive; that's why I believed they were diamonds. When something is advertised on a reputable network like SNBC, you expect to get what was advertised.

I don't want to watch SNBC and have to second guess what's being sold, as to the authenticity of the merchandise. But it's getting to that point I'm afraid to say.

+2 __________________

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lwagner328 Senior Member Senior Geek

Perhaps Im niave, but its unfathamable to me that Invicta would "advertise" real diamonds and not use them...........with the shear volume of watches they sell, sooner or later someone had to have them apraised or checked out for authenticity..........my bet is on the jeweler not being accurate...........could the supplier to Invicta be deluting the shipment with a small percentage of crystals......perhaps...........but i cant see how Invicta would do this....am I being Niave........no I dont think so........... lwagner328 View Public Profile Send a private message to lwagner328

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tampa8

Join Date: Oct 2008 Location: Tampa FLorida & Storrs Ct Posts: 1,193

Senior Member Super Geek

Quote:

Originally Posted by DPM No offense to the people that have ordered this watch.. Did you really expect to get 42 real diamonds for $119? I wouldn't be surprised if the 8 diamonds in my Reserve Pro Diver were crystals. Again, I don't want to offend anybody who has purchased this watch under the pretense that these were real diamonds.. The old adage that "you get what you paid for" certainly comes to mind.

I am offended. I am offended that you think we are all idots for thinking they were diamonds. You get what you pay for, implicitly means you get diamond accents. The quality certainly is not speicified, but the fact they are diamonds was repeated and repeated. Why wouldn't you think they were diamonds? If I am buying from a reputable seller that is. Are you saying not to believe Shop, they are in on it?

To me, this is not a Shop mistake other than they sold them as they were told what they were. Glad so many seem to agree with that. This is on Invicta. Perhaps Shop needs to start verifying these things on their own? __________________ You mean what time is it now? tampa8 View Public Profile Send a private message to tampa8 Find all posts by tampa8 Add tampa8 to Your Contacts #46 Today, 06:39 AM Join Date: May 2009 Location: Altamonte Springs, FL Posts: 401 Real Name: Rob

rhickey Senior Member Senior Geek

I have an older miyota driven pro diver with diamonds (INV 4848). I think I might check to see if those are real today. Hopefully this is just a mix up with the classique models. rhickey

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sunaru Senior Member Senior Geek

Quote:

Originally Posted by lwagner328 Perhaps Im niave, but its unfathamable to me that Invicta would "advertise" real diamonds and not use them...........with the shear volume of watches they sell, sooner or later someone had to have them apraised or checked out for authenticity..........my bet is on the jeweler not being accurate...........could the supplier to Invicta be deluting the shipment with a small percentage of crystals......perhaps...........but i cant see how Invicta would do this....am I being Niave........no I dont think so........... yeah at this point i think they would.. i mean we were told swiss=swiss made for how long before a geek cracked open the case on a watch to find the truth?? are you being naive?? well thats your call to make.... sunaru View Public Profile Send a private message to sunaru Find all posts by sunaru Add sunaru to Your Contacts #48 Today, 06:51 AM

DPM Senior Member Veteran Geek

Join Date: Nov 2009 Location: Cumming, GA Posts: 939 Real Name: Dan

Quote:

Originally Posted by sunaru so with that logic the lie that was told becomes ok?? let not make excuses here..

I am not saying that being misinformed is OK. What I am saying is that if you are paying $119 for a watch you shouldn't be surprised that the 42 diamonds aren't real. Could you go out and buy 42 diamonds for $119?

I feel your pain on the misinformation. I have several watches that I thought were Swiss Made.

I am not trying to be argumentative, or stick up for Invicta or the Shop.

DPM View Public Profile

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Budabear Senior Member Master WatchGeek

Quote:

Originally Posted by DPM I am not saying that being misinformed is OK. What I am saying is that if you are paying $119 for a watch you shouldn't be surprised that the 42 diamonds aren't real. Could you go out and buy 42 diamonds for $119?

I feel your pain on the misinformation. I have several watches that I thought were Swiss Made.

I am not trying to be argumentative, or stick up for Invicta or the Shop.

I think you are missing a VERY IMPORTANT point. There is something called truth in advertising. If we can not trust Invicta or any other company to be truthful in advertising then we obviously should not purchase from thos companies because there is no telling what you are going to get at any given time.

Once again as several other people have stated, including myself, yes if the description says "DIAMONDS" then is should be REAL DIAMONDS! Yes, we do expect that just as you should. __________________

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watch_crazzy Senior Member Senior Geek

Join Date: Aug 2009 Location: Richmond, VA Posts: 426 Real Name: Brian

Quote:

Originally Posted by DPM I am not saying that being misinformed is OK. What I am saying is that if you are paying $119 for a watch you shouldn't be surprised that the 42 diamonds aren't real. Could you go out and buy 42 diamonds for $119?

I feel your pain on the misinformation. I have several watches that I thought were Swiss Made.

I am not trying to be argumentative, or stick up for Invicta or the Shop.

because the price you paid for the diamonds was inexpensive is not the issue, being told they are diamonds and they turn out not to be diamonds, that's a problem and you should be surprised that they are not. __________________

Thanks Ed "RDG" for the kool sig pic!

rottieluv Senior Member Super Geek

Join Date: Mar 2009 Location: Zellwood, FL (near Orlando) Posts: 1,505 Real Name: Denise

Well, this whole thing blows me away. Some here think that when only $119 was spent on a watch, that we shouldn't expect much. We certainly should expect the watch to be as described. All day of that TTV, the diamonds were emphasized.

I studied the watch on the SNBC website with the zoom feature, and could see that the "diamonds" were not prong set. Right away, I knew that the stones would be falling out at some point. Been there, done that.

I thought it odd that diamonds would not be prong set. Our SeanCM posted about this that same day. None of the presentations I saw that day (and I watched several of them) addressed the setting of the stones, which to me is less than forthcoming.

I think this situation stinks, and the fact that Jim cannot come right out in plain and open disclosure is a real bummer.

How can this be a "mistake"? I think it was a deliberate ploy to foist this watch on unsuspecting buyers as being of a quality that it just was not.

I don't trust Invicta at all anymore. ~ Denise rottieluv View Public Profile Send a private message to rottieluv Find all posts by rottieluv Add rottieluv to Your Contacts #52 Today, 07:36 AM

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sunaru Senior Member Senior Geek

Quote:

Originally Posted by rottieluv Well, this whole thing blows me away. Some here think that when only $119 was spent on a watch, that we shouldn't expect much. We certainly should expect the watch to be as described. All day of that TTV, the diamonds were emphasized.

I studied the watch on the SNBC website with the zoom feature, and could see that the "diamonds" were not prong set. Right away, I knew that the stones would be falling out at some point. Been there, done that.

I thought it odd that diamonds would not be prong set. Our SeanCM posted about this that same day. None of the presentations I saw that day (and I watched several of them) addressed the setting of the stones, which to me is less than forthcoming.

I think this situation stinks, and the fact that Jim cannot come right out in plain and open disclosure is a real bummer.

How can this be a "mistake"? I think it was a deliberate ploy to foist this watch on unsuspecting buyers as being of a quality that it just was not.

I don't trust Invicta at all anymore. ~ Denise

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SeanCM WatchGeeks Moderator True WatchGeek

I told you all this back on June 29th! http://watchgeeks.net/showthread.php?t=114330 and nobody wanted to believe me. I even called ShopNBC the very night the watch aired (could not get through to the show) and spoke to a CS agent, and told her you are promoting this watch as a "diamond" watch and those are NOT diamonds.

She quickly dismissed me and ended the call. I'm very surprised that the so called "Diamond and Gemstone specialists at ShopNBC could not tell

and THEY WERE THE ONE'S HANDLING THE WATCH!! __________________

Get your Geek on!

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WiZKiD...

Senior Member Veteran Geek

wow! i just ordered the lupah revolution for my gf... i might have to go get them puppies checked out to make sure they are official... you never know...my best wishes go out to those who purchased this watch... may your issues be resolved quickly in a timely manner....good luck... __________________

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ctaylor11

Join Date: Nov 2009 Posts: 13

Junior Member New Geek Diamonds, rubies and sapphires!

As for me, I will no longer purchase any Invicta's with stones, period. I presented this watch to my fiance' claiming it was a diamond accented watch. In regard to quality, one would not expect VVS clarity colorless stones for $119 in a watch, however, if I purchase a Mercedes that claims the seats are leather and they turn out not to be that in fact is false advertising!

Stop making excuses for Invicta! They put out the watch, shop sold it and now WE the consumer have been duped and forced to now deal with CS. Right is Right and Wrong is Wrong!

This is a legal matter in terms of advertising law and should be seriously looked into and at least reported to all Better Business and National Watchdogs. ctaylor11 View Public Profile Send a private message to ctaylor11 Find all posts by ctaylor11 Add ctaylor11 to Your Contacts #56 Today, 08:04 AM

Join Date: Mar 2008 Location: Long Island, New York Posts: 5,024 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

Originally Posted by SeanCM

I told you all this back on June 29th! http://watchgeeks.net/showthread.php?t=114330 and nobody wanted to believe me. I even called ShopNBC the very night the watch aired (could not get through to the show) and spoke to a CS agent, and told her you are promoting this watch as a "diamond" watch and those are NOT diamonds. She quickly dismissed me and ended the call. I'm very surprised that the so called "Diamond and Gemstone specialists at ShopNBC could not tell and THEY WERE THE ONE'S HANDLING THE WATCH!!

It appears SNBC is deferring to and going with the specifications given to them by Invicta. In light of this incident and recent ones of the past, I believe SNBC should check to see what is being reported to them is accurate before the item is sold on SNBC. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #57 Today, 08:07 AM

Join Date: Jan 2010 Location: Norfolk VA Posts: 1,133 Real Name: Mike

Mike_NavyNuke Senior Member Super Geek

Originally Posted by DPM I am not saying that being misinformed is OK. What I am saying is that if you are paying $119 for a watch you shouldn't be surprised that the 42 diamonds aren't real. Could you go out and buy 42 diamonds for $119?

I feel your pain on the misinformation. I have several watches that I thought were Swiss Made.

I am not trying to be argumentative, or stick up for Invicta or the Shop.

Quote:

Originally Posted by timeman Yes I did expect to get diamonds when it was stated they were diamonds, and I assume the over 3200 people who purchased the same watch did too. Otherwise why buy it. I suspected the diamonds were small, of low quality, and inexpensive; that's why I believed they were diamonds. When something is advertised on a reputable network like SNBC, you expect to get what was advertised.

I don't want to watch SNBC and have to second guess what's being sold, as to the authenticity of the merchandise. But it's getting to that point I'm afraid to say.

Ditto __________________

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#58 Today, 08:08 AM Join Date: Jul 2008 Location: Atlanta, Georgia Posts: 1,568 Real Name: Joe T

JoeGa Senior Member Super Geek

Just wow....what more can be said? I have some previous model ladies' Invictas I bought for my wife that were advertised as having diamonds...not going to bother to have them checked as they are so small they are insignificant, but I did believe they were real ( and indeed they I believe probably are)...but how many veracity hits can Invicta continue to take? Again piles on to the doubts in the brand that have run rampant lately, and re-affirms my decision to hold off on buying expensive Invictas (such as the 7750 PD TTV) for a while till all this doubt settles out.... __________________

What ?!? No Watch ?!?

JoeGa View Public Profile Send a private message to JoeGa Send email to JoeGa Find all posts by JoeGa Add JoeGa to Your Contacts #59 Today, 08:13 AM

gipraw Senior Member Senior Geek

Join Date: Apr 2009 Location: Cypress, TX Posts: 413 Real Name: Doug

Holy jump to conclusions, Batman. does anyone know what REALLY happened? Gees .. it could be a simple mistake.. as simple as the intern that types of the descriptions copying and pasting the wrong description into a computer somewhere at the shop.

Why not wait for the official explanation for what happened, and then decide if it asnwers all the questions or not.

I love the way people assume that it is all fraud and deception.

People make mistakes. It happens.

Seems like a lot of anxiety over something that could turn out to be just a stupid mistake, and not a black helicopter conspiracy to sell 3,200 watches for $20 bucks a price more by stating they had diamonds in them.

Does it make me wonder if the diamonds in my wife's Orange Lupah are real? Yes, but until I hear the real explanation, I am not going spend a single second worrying about it.

Life is too short to spend all your time ticked off about things, imo. . __________________ If you ever wonder who has the more unconditional love for you, put your spouse and your dog in the trunk of the car for one hour. When you open it, who's still happy to see you? gipraw View Public Profile Send a private message to gipraw Find all posts by gipraw Add gipraw to Your Contacts #60 Today, 08:18 AM Join Date: May 2008 Location: Pittsburgh PA Posts: 507 Real Name: Carolyn

Riva Senior Member Veteran Geek

Will somebody please let me know where I can get 42 diamonds for $119 bucks?

The last watch I got with diamonds had a certificate saying so and it was no where near this price. I agree with Dan on this one Riva View Public Profile Send a private message to Riva

Find all posts by Riva Add Riva to Your Contacts #61 Today, 08:27 AM

willie99

Join Date: Dec 2009 Location: Boston, MA Posts: 224

Senior Member Senior Geek

Hmm, interesting SeanCM, looks like you knew from the start.

You are right, those stones look too perfect, and they are not prong set. It's kind of obvious they are not real diamonds, especially for the price. They look like crystals.

Besides the product name, the description of the item on ShopNBC website says "diamond accent" three times (underlined below): -------------

J179607

Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch The round 316L stainless steel case comes in your choice of gold-tone, silver-tone and even two-tone if you can't make up your mind. The gold-tone and silver-tone options display coordinating bezels while the two-tone option displays a silver-tone case with a gold-tone bezel. Twenty four beautiful diamond accents are set around the bezel.

The 316L stainless steel bracelet displays in the case coordinating color and the gold-tone is plated in 18K gold. The two-tone option appears in both gold-tone and silver-tone. Notice two diamond accented bracelet links located near the dial totaling an additional 18 diamond accents. This piece secures simply with a foldover clasp. Create an unstoppable look starting with this Invicta II Classic Boutique!

--------It would seem hard to explain this mistake away.

Personally, I have one Invicta watch with diamonds (a great yellow RD), the authenticity of which I do not question, mainly because they are prong set stones and the quality is what you would expect for the price paid -- a bit uneven, not bad, but not colorless. Similarly, I don't think anyone need question the authenticity of the Lupah diamonds, for the same reason. A watch maker is not going to go to the trouble of prong setting crystals, and prongset CZ's of the size of the Lupah diamond accents would likely be as expensive as prong-set diamonds.

Still, at best, this is a disappointing gaffe. willie99 View Public Profile Send a private message to willie99

Find all posts by willie99 Add willie99 to Your Contacts #62 Today, 08:34 AM

willie99

Join Date: Dec 2009 Location: Boston, MA Posts: 224

Senior Member Senior Geek

Picture on ShopNBC -- note the perfectly round, flawless stones, without prong settings.

Very difficult to believe those could be real diamonds where the watch sells for $130.

Quote:

Originally Posted by willie99 Hmm, interesting SeanCM, looks like you knew from the start.

You are right, those stones look too perfect, and they are not prong set. It's kind of obvious they are not real diamonds, especially for the price. They look like crystals.

Besides the product name, the description of the item on ShopNBC website says "diamond accent" three times (underlined below): -------------

J179607

Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch The round 316L stainless steel case comes in your choice of gold-tone, silver-tone and even two-tone if you can't make up your mind. The gold-tone and silver-tone options display coordinating bezels while the two-tone option displays a silver-tone case with a gold-tone bezel. Twenty four beautiful diamond accents are set around the bezel.

The 316L stainless steel bracelet displays in the case coordinating color and the gold-tone is plated in 18K gold. The two-tone option appears in both gold-tone and silver-tone.

Notice two diamond accented bracelet links located near the dial totaling an additional 18 diamond accents. This piece secures simply with a foldover clasp. Create an unstoppable look starting with this Invicta II Classic Boutique!

--------It would seem hard to explain this mistake away.

Personally, I have one Invicta watch with diamonds (a great yellow RD), the authenticity of which I do not question, mainly because they are prong set stones and the quality is what you would expect for the price paid -- a bit uneven, not bad, but not colorless. Similarly, I don't think anyone need question the authenticity of the Lupah diamonds, for the same reason. A watch maker is not going to go to the trouble of prong setting crystals, and prong-set CZ's of the size of the Lupah diamond accents would likely be as expensive as prong-set diamonds.

Still, at best, this is a disappointing gaffe. willie99 View Public Profile Send a private message to willie99 Find all posts by willie99 Add willie99 to Your Contacts #63 Today, 08:47 AM Join Date: May 2009 Location: Owings Mills, MD Posts: 377

Markrubyred Senior Member Senior Geek

This issue puts me in a very embarrasing situation. I purchased that watch, among other gifts for my wife who just had surgery to cheer her up because "diamonds are a girls best

friend". She has always been kind of "tough" on INVICTA since I own over a dozen Pro Divers, from my 1st 8926 to the new Reserve, because IMHO, no one does divers like INVICTA. When I opened this thread early this morning, needless to say I was floored but fingers crossed that it was just another INVICTA bashing and the truth would be revealed. Trust me, $150.00 is not going to break me but my wife is wearing it today to look at a $15K diamond tennis bracelet that I promised her for our anniversary. I am sure our jeweler will mention to her that those "chips" are not real.

I don't accept the excuses for Jill and Michael because they market these watches. but "caveat emptor" . I am sure the rock on Jill's finger is the real deal. __________________

The new meteorite dials have arrived

Markrubyred View Public Profile Send a private message to Markrubyred Find all posts by Markrubyred Add Markrubyred to Your Contacts #64 Today, 09:01 AM

strutn45

Join Date: Mar 2009 Location: "Da Swamp" LA. Posts: 9,554 Real Name: John "WHO DAT"

Senior Member True WatchGeek

Oops, bought a square Classique for the ex over a year ago...no biggie.

For a 120 bucks i didn't expect much else but "faux"...next time i'll buy a Cartier, LOL! __________________

"WHO DAT" strutn45 View Public Profile Send a private message to strutn45 Find all posts by strutn45 Add strutn45 to Your Contacts #65 Today, 09:21 AM

trip_67

Join Date: Apr 2010 Location: Waialua, HI Posts: 80 Real Name: Allison

Member Member Geek

Oops, bought a square Classique for the ex over a year ago...no biggie.

For a 120 bucks i didn't expect much else but "faux"...next time i'll buy a Cartier, LOL! [/quote] John, I'll be your ex girlfriend for a cartier. In fact there would be a nice long line for me to get into. trip_67 View Public Profile Send a private message to trip_67 Find all posts by trip_67 Add trip_67 to Your Contacts #66 Today, 09:30 AM Join Date: Jan 2009 Location: New York,NY Posts: 595

krayziehustler Senior Member Veteran Geek

isn't this a Shop Issue not Invicta issue, for example JIm usually corrects Shop when they mess up the name or feature of a watch __________________

I'd rather be a lion for a day than a lamb that lives forever - Canibus krayziehustler View Public Profile Send a private message to krayziehustler Find all posts by krayziehustler Add krayziehustler to Your Contacts #67 Today, 09:41 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,024 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

Originally Posted by Markrubyred I don't accept the excuses for Jill and Michael because they market these watches. but "caveat emptor" . "caveat emptor" is the axiom or principle in commerce that the buyer alone is responsible for assessing the quality of a purchase before buying. Another way to say, "let the buyer beware." __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #68 Today, 09:48 AM

WatchYaThink Senior Member Master WatchGeek

Join Date: Sep 2008 Location: Sunnyvale, CA Posts: 3,017 Real Name: Larry

Quote:

Originally Posted by jskelton Once again.... it is up to ShopNBC's Customer Service (not a host) to provide the explanation to the few who will have this issue.

There was an internal confusion between models, and it is being taken care of.

We do appreciate your trying to help, and to bring us some information. But, I'm sure you must realize that vague obtuse answers like this are just going to stimulate more questions.

You are right, it should not be the role of the host to provide an explanation, so, where is a comment from the Technical Brand Manager on this?

You said that there are only a "few who will have this issue" .... but there were over 3000 of those watches sold, plus many thousand of other Classique models. Could you please explain why there are only a "few" who will have this issue? What does this mean, "only a few"?

You said there was an "internal confusion between models" .... what does that mean? There are only a few Classique models, most all of them specify "diamond accents" .... which models were confused? Is it only the Botique model that is mis-represented? Is there a model that has diamonds but is described as having crystals and the two model numbers were mixed up? What does this mean "internal confusion"?

This issue is not going to go away with vague replies like "there was internal confusion" .... "it is being taken care of". In light of the fact that this is yet just one more in an ongoing saga of issues with Invicta, I would think that someone from Invicta would jump on this immediately with a detailed and complete explanation. __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #69 Today, 09:53 AM

WatchYaThink

Join Date: Sep 2008 Location: Sunnyvale, CA Posts: 3,017 Real Name: Larry

Senior Member Master WatchGeek

Quote:

Originally Posted by timeman "caveat emptor" is the axiom or principle in commerce that the buyer alone is responsible for assessing the quality of a purchase before buying. Another way to say, "let the buyer beware."

But fortunately we do not live in a "caveat emptor" society, we live in a society where the

consumer is protected by truth in adverstising regulations and laws. This is especially important in the environment of tv and online sales where the customer cannot hold the product in their hand before purchasing and rely much more heavilly on accurate product descriptions. __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #70 Today, 09:56 AM Join Date: Feb 2008 Posts: 15,137 Real Name: "Diamond Jim" Skelton

jskelton WatchGeeks Owner True WatchGeek

PLEASE, everyone stop with the guessing games.

There's no one lying to you when they're selling you a watch. There's no reason to call other Invicta diamond watches into question.

TWO VERSIONS WERE MADE, and some folks got the diamond version, some got the crystal version. Each were made for a different market, the case backs got the same model number by mistake. Invicta is tracking these down with ShopNBC and taking care of the few who got the WRONG WATCH. All I wanted to do was convey the proper info to those affected and asked that they wait for CS to contact them. I apologize if this was difficult to do. __________________

Quote:

Originally Posted by charleswatts Your lack of candor in your explanations reveals the true nature of the disingenuous relationship you have formed with your viewers.