Join Date: Apr 2009 Location: BIG NYC Posts: 924 Real Name: Kevin
pett2000 Senior Member Veteran Geek
Shop n b c blows!
Oooooooooop's I was groggy from to much GROG & too many hr's of watches................. so I copped the "GD" W/Tube's not realizing it was the wrong one!(I was waitin for the Auto & wit all the back & forth about movments.....................I was confused) Called the "Shop" (Cuz I couldn't seem to be able to cancel on line) & was told............Oh I'm sorry your order was picked & in the shipping "Phase" (what does that mean) so regrettably we cannot Cancel your order! It's not even 12 hrs & I can't cancel? (My question) Oh I'm sorry Sir we don't have a......................Cancellation Policy here at SHOPNBC. What No cancellation policy= They can do what they want, when, how, whatever because................. In summation..............Send it back..................WHY YOU HAVEN'T SENT IT TO ME YET! __________________ But you & me, we know we got nothing............but time. And you know................time won't give me time..............
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FS: Invicta LUPAH REVOLUTION! Black/Rubber! STEAL! FS: Invicta Pro Diver Sport Chrono # 5810
pett2000 View Public Profile Send a private message to pett2000 Send email to pett2000 Find all posts by pett2000 Add pett2000 to Your Contacts #2
Today, 10:50 AM
WatchYaThink
Join Date: Sep 2008 Location: Sunnyvale, CA Posts: 3,008 Real Name: Larry
Senior Member Master WatchGeek
Yeah, it used to be I could pull the trigger on a watch during one of the late night shows, then after sleeping on it, wake up in the morning and go online and cancel my order if I had changed my mind. I did that many times. Now, the window of opportunity to cancel online is maybe a few minutes to an hour .... after that, "sorry, we can't cancel now, it's in the shipping phase". That is so totally redicuolous! If it hasn't yet been picked up by the truck and left your warehouse the customer should be able to cancel the order. __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #3 Today, 10:56 AM
wahdcpr Senior Member Senior Geek
Join Date: Jan 2009 Location: Issaquah, Washington Posts: 108 Real Name: John Morgan
sh
That is not unusual. Most companies can not cancel when the item is in the "picking phase". Someone or something ie moving around the warehouse with a list of items to pick and you can't get that picker to stop. They are probably picking more items than your watch. I used to work in a warehouse and that is how I know. John __________________ John Morgan wahdcpr View Public Profile Send a private message to wahdcpr Send email to wahdcpr Find all posts by wahdcpr Add wahdcpr to Your Contacts #4 Today, 10:59 AM
WatchYaThink
Join Date: Sep 2008 Location: Sunnyvale, CA Posts: 3,008 Real Name: Larry
Senior Member Master WatchGeek
That's true John, but it is not rocket science to send an item specific stop order to the warehouse if the item has not yet been picked up by the carrier. __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #5 Today, 11:02 AM
Panda03Bear
Join Date: Jul 2009 Location: Silver Spring, MD. Posts: 8,237 Real Name: Adam
Senior Member True WatchGeek
no worries, just dont open the package and write refused on it. no money out of your pocket and no harm done. i dont understand why you are so upset. __________________
- Family, that's what's up - Black Eye Dye
Panda03Bear View Public Profile Send a private message to Panda03Bear Send email to Panda03Bear Find all posts by Panda03Bear Add Panda03Bear to Your Contacts #6 Today, 11:04 AM Join Date: Mar 2008 Location: Bayside, NY Posts: 806 Real Name: Joe
Buzzard Senior Member Veteran Geek
Quote:
Originally Posted by pett2000
Oooooooooop's I was groggy from to much GROG & too many hr's of watches................. so I copped the "GD" W/Tube's not realizing it was the wrong one!(I was waitin for the Auto & wit all the back & forth about movments.....................I was confused) Called the "Shop" (Cuz I couldn't seem to be able to cancel on line) & was told............Oh I'm sorry your order was picked & in the shipping "Phase" (WTF does that mean) so regrettably we cannot Cancel your order! It's not even 12 hrs & I can't cancel? (My question) Oh I'm sorry Sir we don't have a......................Cancellation Policy here at SH*TNBC. What No cancellation policy= They can do what the hell they want, when, how, whatever because................. In summation..............Send it back..................WHY YOU HAVEN'T SENT IT TO ME YET! Let me get this straight...you buy something from a company that was the wrong one because you were groggy (as if this is their fault). The company starts the process immediately to get you the product that YOU bought and then changed YOUR mind and they blow? If the watch sat there not moving and you actually wanted it, would they blow for not starting the process? hmmm i wonder. __________________
Co-Founder N.E.W.A. - Click here to join: http://watchgeeks.net/group.php?groupid=36 Buzzard View Public Profile Send a private message to Buzzard Find all posts by Buzzard Add Buzzard to Your Contacts #7 Today, 11:08 AM Join Date: Apr 2010 Location: Salem, Oregon Posts: 129 Real Name: Jim
shazkota Senior Member Senior Geek
the only problem with refusing package is if they send it with watch you want then you are out 10 bucks sending it back shazkota View Public Profile Send a private message to shazkota Send email to shazkota Find all posts by shazkota Add shazkota to Your Contacts #8 Today, 11:09 AM
Join Date: Apr 2010 Location: Rhode Island Posts: 499 Real Name: Kevin
Avery Senior Member Senior Geek
Not sure how things work on shop but I too work in distribution and it could be simple or almost a needle in a haystack to pull one item. Avery View Public Profile Send a private message to Avery Find all posts by Avery Add Avery to Your Contacts #9 Today, 11:12 AM Join Date: Jun 2009 Location: Braintee, MA. Posts: 12,565 Real Name: Rick
50mm&up Senior Member True WatchGeek
Quote:
Originally Posted by Buzzard Let me get this straight...you buy something from a company that was the wrong one because you were groggy (as if this is their fault). The company starts the process immediately to get you the product that YOU bought and then changed YOUR mind and they blow? If the watch sat there not moving and you actually wanted it, would they blow for not starting the process? hmmm i wonder. Gotta agree with Joe here. __________________
Camp starts this weekend! 50mm&up
View Public Profile Send a private message to 50mm&up Send email to 50mm&up Find all posts by 50mm&up Add 50mm&up to Your Contacts #10 Today, 11:13 AM
MamboKing Senior Member Veteran Geek
Join Date: Nov 2009 Location: Quad Cities (Moline, IL.) Posts: 670 Real Name: Joe
[quote=Buzzard;1791691]Let me get this straight...you buy something from a company that was the wrong one because you were groggy (as if this is their fault). The company starts the process immediately to get you the product that YOU bought and then changed YOUR mind and they blow? If the watch sat there not moving and you actually wanted it, would they blow for not starting the process? hmmm i wonder.[/quote I'm with ya on this, can't really fault the shop on this... when I order I want them to get it out asap and I can understand why it would be difficult to stop this process in midstream (as one geek explained who has warehouse experience). MamboKing View Public Profile Send a private message to MamboKing Find all posts by MamboKing Add MamboKing to Your Contacts #11 Today, 11:21 AM
strutn45
Join Date: Mar 2009 Location: "Da Swamp" LA. Posts: 9,546 Real Name: John "WHO DAT"
Senior Member True WatchGeek
Quote:
Originally Posted by pett2000
Oooooooooop's I was groggy from to much GROG & too many hr's of watches.....................I was confused! Yeah... ok i understand. LOL! __________________
"WHO DAT"
strutn45 View Public Profile Send a private message to strutn45 Find all posts by strutn45 Add strutn45 to Your Contacts #12 Today, 11:30 AM Join Date: Jan 2010 Location: Northeast Ohio Posts: 28 Real Name: Mel
Bondson Junior Member Member Geek
Good luck Kevin Bondson View Public Profile Send a private message to Bondson Send email to Bondson Find all posts by Bondson Add Bondson to Your Contacts #13 Today, 11:34 AM Join Date: May 2009 Location: Everett Wa. Posts: 3,399 Real Name: C.J.
reliefcp Senior Member Master WatchGeek
Cant blame the shop this time around. Thats been their practice for quite some time now. Have you ever tried to cancel from WOW or any online etailer? Its the same when its in a certain stage you cant cancel no matter what you do.We want faster shipping and thats a trade off IMO. If you send it back your (groggy) order will only cost you the shipping. Hey you might like it when you see it in person. reliefcp View Public Profile Send a private message to reliefcp Find all posts by reliefcp Add reliefcp to Your Contacts #14 Today, 11:37 AM
VegasLee
Join Date: Dec 2008 Location: Las Vegas, Nevada Posts: 279 Real Name: Lee Yarbrough
Senior Member Senior Geek
Let them keep blowing!
The shop does their job, gets the order in process fast, shipping Tens of thousands of packages each day and you want them to go find ONE LITTLE BOX and stop it. Now if they waited a day or two before they started processing then maybe more people could cancel. I hope they keep blowing and keep shipping fast. I remember all the threads here when they shipped slower. No good deed goes unpunished these days. Maybe someone needs to invent a Breathalyzer for computers. __________________ God put fools on this earth as a cheap form of entertainment to the rest of us! VegasLee View Public Profile Send a private message to VegasLee Find all posts by VegasLee Add VegasLee to Your Contacts #15 Today, 11:57 AM
nferr
Join Date: Jan 2009 Posts: 501
Senior Member Veteran Geek
Sounds like it was your mistake to start off with. Be a man and pay the shipping to send it
back. nferr View Public Profile Send a private message to nferr Find all posts by nferr Add nferr to Your Contacts #16 Today, 12:05 PM Join Date: Aug 2009 Location: Long Island, NY Posts: 4,214
BigBully Senior Member Master WatchGeek
Quote:
Originally Posted by Panda03Bear no worries, just dont open the package and write refused on it. no money out of your pocket and no harm done. i dont understand why you are so upset. i can see why, cuz until he receives the watch, marks it returned and send it back. waits the 10 days for them to open and inspect it...during that process his $ is tied up. although it was him that made the mistake so... just wait it out and lesson learned. __________________
BigBully
BigBully View Public Profile Send a private message to BigBully Find all posts by BigBully Add BigBully to Your Contacts #17 Today, 12:15 PM
Join Date: Apr 2009 Location: BIG NYC Posts: 924 Real Name: Kevin
pett2000 Senior Member Veteran Geek
Quote:
Originally Posted by Panda03Bear no worries, just dont open the package and write refused on it. no money out of your pocket and no harm done. i dont understand why you are so upset. I've worked in a few warehouse's makin ends meet during college,..............."Pickers" don't ship! They drop-off to shipping,..............my orders got a # right? Send an (Company) email, secretary, stock-boy, janitor...........peigon............down to shipping STOP ORDER! By the way P bear............will refuse, If the UPS Man will allow it (Hope he hasn't changed his "Refusal Policy) __________________ But you & me, we know we got nothing............but time. And you know................time won't give me time.............. pett2000 View Public Profile Send a private message to pett2000 Send email to pett2000 Find all posts by pett2000 Add pett2000 to Your Contacts #18 Today, 12:22 PM Join Date: Apr 2009 Location: BIG NYC Posts: 924 Real Name: Kevin
pett2000 Senior Member Veteran Geek
[quote=MamboKing;1791716] Quote:
Originally Posted by Buzzard Let me get this straight...you buy something from a company that was the wrong one
because you were groggy (as if this is their fault). The company starts the process immediately to get you the product that YOU bought and then changed YOUR mind and they blow? If the watch sat there not moving and you actually wanted it, would they blow for not starting the process? hmmm i wonder.[/quote I'm with ya on this, can't really fault the shop on this... when I order I want them to get it out asap and I can understand why it would be difficult to stop this process in midstream (as one geek explained who has warehouse experience). Eh Mambo, Hell Yes it's their fault when I can't cancel with-in a few hours! I didn't wait a day, 72hrs, a week to decide! UNDER 12 hrs! Do you know that it takes longer to digest some foods? Trust me the watch hasn't "Moved' anywhere in less than that time! My point...........It hasn't left the building YET! And I'd be willing to bet my NEW GD 7750 that it's not even in SHIPPING YET! __________________ But you & me, we know we got nothing............but time. And you know................time won't give me time.............. pett2000 View Public Profile Send a private message to pett2000 Send email to pett2000 Find all posts by pett2000 Add pett2000 to Your Contacts #19 Today, 12:26 PM Join Date: Mar 2010 Location: Citrus Heights, CA Posts: 1,871 Real Name: Gary
gman66 Senior Member Super Geek
Quote:
Originally Posted by pett2000
Oooooooooop's I was groggy from to much GROG & too many hr's of watches................. so I copped the "GD" W/Tube's not realizing it was the wrong one!(I was waitin for the Auto & wit all the back & forth about movments.....................I was confused) Kevin. With all due respect, in your own words you screwed up here. Shop may not be acting in a way you're happy with, but where did it all go wrong? I don't think it's right to expect world class service to rectify your mistake. I'm just sayin'.... __________________
Bullwinkle: "Hey Rocky, watch me pull a rabbit out of my hat!" gman66 View Public Profile Send a private message to gman66 Find all posts by gman66 Add gman66 to Your Contacts #20 Today, 12:28 PM Join Date: Mar 2009 Location: Moreno Valley, CA. Posts: 1,086 Real Name: Shawn
samsonswatch Senior Member Super Geek
Quote:
Originally Posted by Panda03Bear no worries, just dont open the package and write refused on it. no money out of your pocket and no harm done. i dont understand why you are so upset. Not sure how this works. I have only sent back one watch that I needed to send back without looking at it. This was because a watch I wanted even more came up after this one was on the way. I could not aford them both. When the UPS guys shows up can you just write on the box refused and hand it right back to him without paying anything? On my package I put on a new return label on it and had to pay $ 10 bucks to send it back. Does ShopNBC give you any trouble for a refused package. I would think they would cut you off or something for sticking them with the postage both ways when it was not defective. __________________
Collecting Watches Until We Meet The True Time Keeper... samsonswatch View Public Profile Send a private message to samsonswatch Find all posts by samsonswatch Add samsonswatch to Your Contacts #21 Today, 12:32 PM
Join Date: Apr 2009 Location: BIG NYC Posts: 924 Real Name: Kevin
pett2000 Senior Member Veteran Geek
Quote:
Originally Posted by 50mm&up Gotta agree with Joe here. Trust me I'm not Groggy now Gents. That is not what i'm saying,.........The Shop BLOWS because (Are you with meh) They DON't even have a CANCELLATION POLICY! Kinda like................BP OIL NOT HAVING A OIL LEAK POLICY! Or would you prefer that I "Try It Out" for a week (Unwrap it, Size it. sweat it up) and then stuff it back in a box and return it like "Other's" on this site? A company of this size and magnitude to say that they don't have a cancellation policy has got to be against some law somewhere! __________________ But you & me, we know we got nothing............but time. And you know................time won't give me time.............. pett2000 View Public Profile Send a private message to pett2000 Send email to pett2000 Find all posts by pett2000 Add pett2000 to Your Contacts #22 Today, 12:34 PM Join Date: Oct 2008 Location: Raleigh, N.C. Posts: 4,280 Real Name: Arnie
Arnie11 Senior Member Master WatchGeek
I'm kinda leaning towards what most of the guys are saying. You're getting too upset over this issue. Like Adam said, just refuse the package and it will go back or
send it back and eat the shipping as a lesson learned. Shop used to be more tolerant with cancellations until management changed. Policies have changed as well. After all, they want you to keep it, LOL. Is it right? Well at least they'll take it back and give you a refund instead of a store credit like some of these retail stores still do. Man I hate that !!! JMHO. __________________ Ignorance is bliss. That's why I try to know as little as possible. Life is short. Buy as many watches as you can! Regards, Arnie Arnie11 View Public Profile Send a private message to Arnie11 Find all posts by Arnie11 Add Arnie11 to Your Contacts #23 Today, 12:39 PM Join Date: Apr 2010 Location: With the Sea Hawks Posts: 52
Geoffrey_Thorpe Member Member Geek
Always funny to have someone tell a business how to run theirs. If it wasn't for those pesky banks having all that money, we wouldn't have bank robbers. __________________
I want two Arsenals, Uncle Jim. Go BIG or GO HOME! Geoffrey_Thorpe View Public Profile Send a private message to Geoffrey_Thorpe
Find all posts by Geoffrey_Thorpe Add Geoffrey_Thorpe to Your Contacts #24 Today, 12:39 PM
BIG T LI
Join Date: Apr 2010 Location: Suffolk County, Long Island, NY Posts: 600 Real Name: Tommy
Senior Member Veteran Geek
That's funny because I placed an order perfectly for a watch that I DID WANT... and it never went through on their end.... and there was nothing they could do about that either. __________________
BIG T LI View Public Profile Send a private message to BIG T LI Visit BIG T LI's homepage! Find all posts by BIG T LI Add BIG T LI to Your Contacts #25 Today, 12:39 PM Join Date: Apr 2009 Location: BIG NYC Posts: 924 Real Name: Kevin
pett2000 Senior Member Veteran Geek
Quote:
Originally Posted by nferr Sounds like it was your mistake to start off with. Be a man and pay the shipping to send it back. Be a Man................fail to see what this has to do with being one! __________________ But you & me, we know we got nothing............but time. And you know................time won't give me time..............
reserveman
Join Date: Nov 2009 Location: Las Vegas Nv. Posts: 3,158 Real Name: Ralph Williams
Senior Member Master WatchGeek
They want to sell the watch so if they get it locked in maybe you will keep it and not loose the shipping both ways. I noticed when I ordered my Neptune the other day it started in Pompano Fl so it didn't come from SNBC They only pay return shipping if its broken. I got one that the strap was to short and they told me to bad I had to pay to ship it back reserveman View Public Profile Send a private message to reserveman Send email to reserveman Find all posts by reserveman Add reserveman to Your Contacts #27 Today, 12:43 PM Join Date: Apr 2009 Location: BIG NYC Posts: 924 Real Name: Kevin
pett2000 Senior Member Veteran Geek
Quote:
Originally Posted by BigBully i can see why, cuz until he receives the watch, marks it returned and send it back. waits the 10 days for them to open and inspect it...during that process his $ is tied up. although it was him that made the mistake so... just wait it out and lesson learned. Thanks Big "B" not really about the money.........more about getting the one that I really want & that not being IT! I said right in the begging..............Oooooooooop's (Meaning........ MY FAULT) let's us continue, Item shows at 10/11 pm on a SUN night. So you guys are telling me that ShopNBC/Invicta is pulling & shipping orders @ 11/12 pm on a Sunday night? And that by 9:30/10:00 am the nex morning that order's picked & ready to be shipped? NAH! __________________ But you & me, we know we got nothing............but time.
And you know................time won't give me time.............. pett2000 View Public Profile Send a private message to pett2000 Send email to pett2000 Find all posts by pett2000 Add pett2000 to Your Contacts #28 Today, 02:21 PM
mhbinwc Senior Member Senior Geek
Wow, "Where's my watch???!!! Friggin company isn't shipping fast enough" or "I can't cancel - Friggin company ships too fast!!!" There's no pleasing some folks....
Join Date: Apr 2008 Location: Pennsylvania Posts: 239