January 2012

Page 1

Increase your knowledge at 2012 Pacific Northwest Ground Water Exposition, page 14

JOURNAL

January 2012

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Don’t Forget About Well Maintenance This line of service work can maintain or create new business, page 17 Also inside: ● Turn a one-time customer into a repeat customer with proactive service, page 21 ● Knowing appraisals, page 24

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JOURNAL

Vol. 66, No. 1 January 2012 www.waterwelljournal.org

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

FEATURED ARTICLES 17 Don’t Forget About Well Maintenance By Mike Price

Often overlooked by some in the water well industry, this line of service work can maintain or create new business. 21 Preventive Well Maintenance By Jennifer Strawn

Turn a one-time customer into a repeat customer with proactive service. 24 Knowing Appraisals By Michael A. Salvadore Jr., SPA, MPPA

Part 1 of a four-part series: The format and types of appraisals. 26 Journey to the Center of the Earth By Jill Ross

To install one of the world’s largest underground laboratories, contractors and engineers set a submersible pump at 7850 feet below ground surface in a former gold mine.

Page 26

30 Strategies to Boost Your Business

IN EVERY ISSUE

By Lana Straub

Part 4: Reevaluate your financial plan.

6 Editor’s Note Work to Maintain Your Business’ Health

DEPARTMENTS In This Issue Industry Newsline The Log Web Notes Coming Events Newsmakers Featured Products Classified Marketplace Index of Advertisers Closing Time

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About the cover Carl Pitts & Sons Well Drilling LLC of Oldtown, Idaho, are in Rockford Bay, Idaho, overlooking Lake Coeur d’Alene in the Idaho Panhandle. They are grouting in a 38-foot, 10-inch surface seal. Photo submitted by Dave Bidwell of United Pipe & Supply Co. Inc. in Spokane, Washington. ®

Member of BPA Worldwide. The Water Well Journal (ISSN #0043-1443) is published monthly by the National Ground Water Association, 601 Dempsey Rd., Westerville, OH 43081. Printed and mailed at Beaver Dam, Wisconsin, and additional mailing offices. Postal acceptance: Periodical (requester subscription circulation) postage paid at Westerville, Ohio, and at additional mailing offices. Postmaster: Send address changes to Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081. Canada Post/ Publications Mail Agreement #40739533. Return address: 4960-2 Walker Rd., Windsor, ON N9A 6J3.

Twitter @WaterWellJournl

Water Well Journal January 2012 3/

JOURNAL A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Advancing the expertise of groundwater professionals and furthering groundwater awareness.

Executive Director Kevin McCray, CAE

kmccray@ngwa.org

NGWA President John Pitz, CPI Director of Publications/Editor Thad Plumley tplumley@ngwa.org Associate Editor Mike Price

mprice@ngwa.org

Copyeditor Wayne Beatty

wbeatty@ngwa.org

Production and Design Janelle McClary jmcclary@ngwa.org Advertising Shelby Fleck Vickie Wiles

Page 17

sfleck@ngwa.org vwiles@ngwa.org

Contributing Writers Ed Butts, PE, CPI; Donald W. Gregory; David T. Hanson; William J. Lynott; Michelle Nichols; Christine Reimer; Al Rickard, CAE; Jill Ross; Ron Slee; Stuart A. Smith, CGWP; Lana Straub; and Jennifer Strawn Editorial, Advertising, & Publishing Offices 601 Dempsey Rd., Westerville, OH 43081 (800) 551-7379 Fax: (614) 898-7786 Selected content from Water Well Journal is indexed on Ground Water On-Line™ at www.NGWA.org/gwonline ©Copyright 2012 by the National Ground Water Association. All rights reserved.

FEATURED COLUMNISTS 32 Safety Matters by Samuel Sanguedolce, CIH, CSP Conducting the Best Safety Meetings Follow these tips and your staff will benefit with effective safety meetings.

34 Engineering Your Business by Ed Butts, PE, CPI New Year’s Resolutions The beginning of the year is a good time to review goals and achievements.

36 The After Market by Ron Slee Choose to Succeed with Your Business Here are two goals that will point you toward success this year.

Our circulation is audited, ask for a statement today.

An APEX award winner nine consecutive years with 21 total awards, most in the groundwater industry.

38 Savvy Selling by Michelle Nichols Selling Strong in the New Year You can align your sales goals with your personal goals to sell more effectively using this six-step planning guide.

40 People at Work by Alexandra Walsh Building Successful Teams Companies that encourage collaboration find success. The views expressed in the columns are the authors’ opinions based on their professional experience.

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EDITOR’S

NOTE

Work to Maintain Your Business’ Health

A

fter months of holiday dinners and treats, we’ve all heard people ring in the New Year with a hearty proclamation of “This is the year I shed some pounds.” I admit, though, I’ve never been a big New Year’s resolution kind of guy. My feeling has always been that if there is something you can do to make improvement in your personal or professional life, you should do it ASAP— there’s no reason to kick off the change on January 1. Two years ago, though, I did make a resolution—and it was the one that millions make every year. I was the guy saying I would shed some pounds as I dedicated myself to losing weight over the next 12 months. I’m happy to say I accomplished my goal. In fact, I feel great and wish now I would have done so years earlier. This past year I have remained conscious about my health and maintaining my new weight—and fitting into my new clothes. I have been able to do so by keeping up some of the work I began doing during my diet. Exercise such as regular walks and healthy dinner choices have now replaced not moving on the couch for hours and Taco Bell. Believe me, that has been a major life adjustment. You may not think so, but it’s a lot like running a business. Business owners always need to be thinking of ways to make improvements and maintaining the excellence they have. Making regular resolutions for companies make much more sense than someone saying

they are going to read more books or learn to bungee jump. So what about you? Do you have anything new planned for your company in 2012? You should definitely be thinking of ways your business can serve customers better than it did last year. What trends do you see in your area? Is there anything out there that offers you a chance to diversify your business? Have you had a competitor do something new, or better yet, stop offering something? Are there new tools or equipment that could impact your business? All of these are questions you should ask every year because surviving—and even prospering—in this tough economy is possible when you have the right answers. And just as I have continued to exercise, you also need to maintain the good things you are doing. Continue good customer service. Continue providing a professional appearance. And please, continue to learn. Hopefully, you were at the Ground Water Expo last month or are planning to take in some of the educational offerings the National Ground Water Association is planning this year. You can succeed in 2012. And trust me, when you do, you’ll feel great.

Thad Plumley is the editor of WWJ and director of publications at the National Ground Water Association. He can be reached at tplumley@ngwa.org and on Twitter @WaterWellJournl.

Advertise your products and services to the groundwater industry’s most influential readership. Call Shelby Fleck and Vickie Wiles in the NGWA sales department at (800) 551-7379. ● ● ● ●

Approximately 25,000 readers every month. More than 19,000 are groundwater contractors. Approximately 4000 reside in professions also allied to the field. Readers reside in every state, Canada, and other international locations. Circulation is audited by BPA Worldwide. Ask for a statement.

6/ January 2012 Water Well Journal

Shelby Fleck

Disclaimer Water Well Journal and the National Ground Water Association provide information for guidance and information purposes only. This publication is not intended to provide investment, tax, or legal advice. The information contained herein has been compiled from sources deemed reliable and it is accurate to the best of our knowledge and belief; however, Water Well Journal and the National Ground Water Association cannot guarantee as to its accuracy, completeness, and validity and cannot be held liable for any errors or omissions. All information contained herein should be independently verified and confirmed. Water Well Journal and the National Ground Water Association do not accept any liability for any loss or damage howsoever caused in reliance upon such information. Reader agrees to assume all risk resulting from the application of any of the information provided by Water Well Journal and the National Ground Water Association. Trademarks and copyrights mentioned within Water Well Journal are the ownership of their respective companies. The names of products and services presented are used only in an educational fashion and to the benefit of the trademark and copyright owner, with no intention of infringing on trademarks or copyrights. No endorsement of any third-party products or services is expressed or implied by any information, material, or content referred to in the Water Well Journal. Subscriptions/Back Issues For questions, changes or problems with your subscription call Sharren Diller. Subscriptions: Water well contractors and other qualified groundwater industry personnel in U.S. and Canada — free; others in U.S. — $105 per year; $15 per copy. Canada – $120 per year; $24 per copy. International: $140 per year; $35 per copy. Subscriptions available through NGWA offices only. We reserve the right to refuse subscriptions to anyone not directly engaged in the groundwater industry. Claims for missing issues must be made in writing within three months of publication and will be subject to the availability of back issues. Advertising Disclaimer Advertisers and advertising agencies assume liability for all content (including text, representation, and illustrations) of advertisements printed and also assume responsibility for any claims arising therefrom made against the publisher. The publisher reserves the right to reject any advertising that it believes is not in keeping with the publication's standards or is deemed unsuitable or misleading.

Vickie Wiles

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here does the time go? Water Well Journal kicks off its 66th year with this January 2012 issue focusing on well maintenance.

A pair of feature articles focuses on maintaining the functionality of well systems. Associate Editor Mike Price examines the importance of this line of service work in his cover story, “Don’t Forget About Well Maintenance,� on page 17. In the article, Price writes how well maintenance is often overlooked by some in the water well industry but shouldn’t be since it can maintain or create new business. Price sheds some light on the issue by speaking with water well contractors and the president of an independent water testing and consulting group specializing in groundwater source wells. A list of takeaway tips, as well as “best suggested practices� from the National Ground Water Association, is included for those to use at the job site. Freelance writer Jennifer Strawn states in “Preventive Well Maintenance� on page 21 that well maintenance can be a win-win for contractors and customers. It can extend the life of a well, pleasing customers, but can also be a source of revenue, which is good for those working in today’s struggling economy. Strawn states preventive well maintenance can be yearly check-ups that are a system overview that includes checking the pressure tank, monitoring the voltage in and out of the pump, and verifying the pump curve. Doing such check-ups yearly can also help ensure that customers call when there is an emergency or the need for a new system.

The Boost Your Business series that debuted in 2011 concludes in this issue as freelance writer Lana Straub authors Part 4 titled “Reevaluate Your Financial Plan.� Starting on page 30, Straub details the importance of financial planning today. She states how to read financial statements and figure out the true cost to run your business. Mentioned are knowing and tracking the costs for your building, equipment, inventory, accounts receivable, advertising, and continuing education. She also goes over how to know the worth of your business and account for factors such as collateral, equity, cash flow projections, income projects, and more. A new series of articles kicks off as well in January. Knowing Appraisals is being put together by Michael A. Salvadore Jr., SPA, MPPA. The four-part series will run every other month through July. The first article, “Part 1: The Format and Types of Appraisals,� begins on page 24. Salvadore, a professional appraiser for 20 years, explains the difference between worth and value and how cost relates to both as well. An amazing recap is also included in January. Freelance writer Jill Ross details the awesome scope of a project that is converting a former gold mine in South Dakota into one of the world’s largest underground laboratories. In “Journey to the Center of the Earth� on page 26, Ross goes over the installation of a pumping system that is 7850 feet below the earth’s surface. Also mentioned is getting the equipment that far down—including the design and fabrication of a 100,000pound capacity, hydraulically operated pump hoist that was positioned in a hoist room located at 4500 feet.

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INDUSTRY

NEWSLINE

NGWA Announces Plans to Develop Loop Well Standard The National Ground Water Association announced plans to develop an American National Standards Institute third-party accredited standard for the construction of vertical boreholes used in closed loop ground source heat pump systems. A decision was reached by the NGWA Board of Directors in November. “This effort will use our now nearly 15-year-old guidelines document on this topic as the basis from which to develop the standard,” explains NGWA Executive Director Kevin McCray, CAE. NGWA’s Guidelines for the Construction of Vertical Closed Loop Heat Pump Systems, first published in 1997, have been revised by NGWA twice in the intervening years, most recently in 2010. “NGWA’s motivation is to strengthen our contributions to this important drilling market segment heavily served by water well drilling contractor firms,” McCray says.

“We want to help assure that the drilling of loop wells—the vertical boreholes of many ground source heat pump systems—is done in a way that protects the groundwater from contamination risk. The number of boreholes typically drilled for such systems makes groundwater protection especially important. We also want to assure that loop wells are drilled to the design specifications so these systems operate effectively over their lifetime. This will strengthen customer satisfaction and customer support.” The guidelines cover topics such as loop wellfield design, test loop wells and samples, borehole construction, loop tube installation, loop well grouting, loop wellfield identification, and permanent loop well decommissioning. NGWA anticipates the standard will ultimately cover similar interests. “Having much of the standard completed by way of the guidelines we hope will lead to rapid development of the standard and introduction to the re-

quired public comment periods on the draft,” McCray says. “However, the ANSI process is very deliberate and thoughtful, with an aim toward consensus agreement. We will follow the procedures to produce our best possible work.”

EPA Announces Final Study Plan to Assess Hydraulic Fracturing The U.S. Environmental Protection Agency announced November 3 its final research plan on hydraulic fracturing. At the request of Congress, the EPA is working to better understand potential impacts of hydraulic fracturing on drinking water resources. In March 2010, the EPA announced its intention to conduct the study. Since then, the agency has held a series of public meetings across the nation to receive input from states, industry, environmental and public health groups, and individual citizens. In addition, the study was reviewed by the Science Advisory Board, an independent panel

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of scientists, to ensure the agency conducted the research using a scientifically sound approach. The initial research results and study findings will be released to the public here in 2012. The final report will be delivered in 2014. To assure that the study is complete and results are available to the public in a timely manner, the EPA initiated some activities last summer that were supported by the Science Advisory Board and provide a foundation for the full study. For more information, visit the EPA’s Web site at water.epa.gov/type/ground water/uic/class2/hydraulicfracturing/ index.cfm.

based irrigation controllers, visit the WaterSense Web site at www.epa.gov/ watersense/partners/controller_final.html.

Pennsylvania Study Reveals Need for Regular Well Maintenance, Water Testing A study released in October by the Center for Rural Pennsylvania revealed the need for owners of household water wells to regularly test their water and maintain their wells, according to the National Ground Water Association. Among the findings in the study, The Impact of Marcellus Gas Drilling on Rural Drinking Water Supplies, are: ●

EPA’s WaterSense Labels First Outdoor Irrigation Product The U.S. Environmental Protection Agency’s WaterSense program has released a final specification for irrigation controllers, making it the first outdoor product category eligible to earn the WaterSense label. Manufacturers of these products may become a Water Sense partner and begin the certification process to earn the WaterSense label. The EPA expects that WaterSense-labeled controllers could be available by the spring of this year. Weather-based irrigation controllers use local weather data to tailor irrigation schedules to actual site conditions. WaterSense-labeled models will be independently certified to meet the EPA’s water efficiency and performance criteria, ensuring that they are able to meet the water needs of the plants without overwatering. This latest WaterSense specification reflects four years of work among the EPA and a broad group of stakeholders including controller manufacturers, water utilities, and irrigation industry representatives. Both residential and commercial landscape irrigation system applications are included, and supplemental capabilities are required, including the ability to accommodate local watering restrictions. The development of the specification was supported by research from the University of Florida and performance criteria were based on the Smart Water Application Technologies protocol. For more information about the WaterSense specification for weatherTwitter @WaterWellJournl

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Only 20% of the wells in the study had a sanitary well cap An obvious grout seal existed on only 8% of the wells in one phase of the study About 40% of the water wells exceeded at least one aesthetic or health indicator standard—most frequently for manganese, turbidity, or coliform bacteria—before gas well drilling occurred.

“The National Ground Water Association recommends household water well owners annually test their water for bacteria, nitrate, and anything of local concern,” says NGWA Public Awareness Director Cliff Treyens. “This should be done whether or not a well owner lives near hydraulic fracturing activity for gas.” Treyens says NGWA also recommends household well owners get an annual water well maintenance checkup. “A maintenance inspection typically checks all the sanitary seals on a water well system. Well checkups also should determine if the well needs cleaning since a dirty well can harbor bacteria,” he says. Overall, the results of the water quality parameters measured in the Pennsylvania study did not indicate any obvious influence from hydraulic fracturing in gas wells nearby.

Construction Employment Figures Show Mixed Results Construction employment rose in half the states and decreased in the other half in October and during the past year, closely matching the stable national employment picture, according to an analy-

sis of Labor Department data by the Associated General Contractors of America. The even split between gains and losses reflects the accelerating improvement in apartment and private nonresidential construction, offset by a declining public market and stalled single-family sector. “Construction employment gains are likely to remain spotty for months to come,” says Ken Simonson, the association’s chief economist. “Local factors, rather than regional or industry trends, seem to dictate whether a state has rising or falling construction employment in a given month.” North Dakota ranked first among 24 states and the District of Columbia that recorded construction employment gains from October 2010 to October 2011. North Dakota added 19% (4100 jobs). Oklahoma ranked second (8.1%, 5500 jobs), followed by D.C. (4.8%, 500 jobs). Texas added the largest number of jobs (17,500, 3.1%), closely followed by California (17,100, 3.1%). Among the 25 states that shed construction jobs over the past 12 months, Georgia experienced the steepest decline in percentage and total (–9.5%, –13,800 jobs). New Mexico was second worst in percentage terms (–9.2%, –4100 jobs), followed by Wisconsin (–8.6%, –8100 jobs). Florida had the second highest number of job losses (–11,600, –3.4%). Arkansas had no change in construction employment over the year. View the state employment data by state at www.agc.org/galleries/news/ State.Empl.201110.Alpha.pdf.

Energy Star Geothermal Heat Pump Tier 3 Levels Are Now in Effect The U.S. Environmental Protection Agency reminds manufacturers that the Tier 3 levels of the Energy Star Version 3.1 Geothermal Heat Pump specification went into effect on January 1, 2012. Any product manufactured and labeled as Energy Star must meet Tier 3 Version 3.1 requirements and certification bodies may only certify product models to the Tier 3 Version 3.1 specification. The Energy Star list of qualified products will contain only products certified to

NEWS/continues on page 12 Water Well Journal January 2012 11/

NEWS/from page 11 the Tier 3 Version 3.1 specification and all products qualified to Tier 2 Version 3.1 will be removed from the list. As a reminder, all new products must be certified by an EPA-recognized certification body before being labeled and marketed as Energy Star. Upon satisfactory completion of all certification requirements, a certification body will notify the partner that the product is Energy Star qualified and will submit qualified product data to the EPA for listing on the Energy Star Web site. A product marked Energy Star meets strict energy efficiency guidelines set by the EPA and U.S. Department of Energy. For more information on the thirdparty certification program, visit the EPA’s Web site at www.energystar.gov/ index.cfm?c=third_party_certification .tpc_index.

NSF International Publishes First American National Standard for Water Reuse Systems NSF International, a global public health and environmental organization,

has published the first American national standard for commercial and residential onsite water reuse treatment systems, NSF/ANSI 350. The new standard complements NSF’s expanding scope of environmental standards and sustainable product standards, which help establish criteria for and clear methods of evaluating environmental and sustainable product claims. NSF/ANSI 350: Onsite Residential and Commercial Reuse Treatment Systems establishes criteria to improve awareness and acceptance of water reuse technologies that reduce impacts on the environment, municipal water and wastewater treatment facilities, and energy costs. To read more, visit NSF International’s Web site at www.nsf.org/ business/wastewater_certification/ standard350.asp?program=Wastewater Cer.

International Celebration Recognizes Pumps ITT Goulds Pumps announced a worldwide effort to celebrate pumps as the “heart of industry.� Various festivi-

ties and observations—including efforts to support heart health and recognize people who keep pumps running—will culminate on Pump Appreciation Day on April 10. “Most people are unaware of the impact pumps have on everyday life, but industrial pumps are the unsung heroes of manufacturing—without them, factories can’t function,� says Robert J. Pagano Jr., president of the ITT Industrial Process business, which includes ITT Goulds Pumps. For more information, visit www .itt.com.

Correction Baker Manufacturing, Water Systems Division was inadvertently not listed in the Water Well Journal’s thank you of NGWA manufacturers and suppliers in the December 2011 issue. More information on Baker can be found at www.bakermfg.com. WWJ regrets the error.

Actions speak louder than words. Register today. NGWA Washington Fly-in 'FCSVBSZ t 8BTIJOHUPO % $ As you face the many challenges before you, now is the time to act. Attend NGWA’s 15th Annual Groundwater Industry Legislative Conference, also known simply as the NGWA Washington Fly-in, and share your knowledge of groundwater and your business, and how public policy affects both. NGWA will set up your congressional meetings, provide you with briefings on the groundwater-related topics of the day, and give you tips for maximizing your visit. PLEASE NOTE: REGISTRATION FOR THIS EVENT CLOSES JANUARY 27, 2012. 3PONSORED BY

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THE

LOG

NEWS FROM THE NATIONAL GROUND WATER ASSOCIATION

NGWA to Host Conferences on Groundwater Issues in 2012 NGWA will host a variety of conferences focused on groundwater issues in the United States in 2012. Such conferences include the Emerging Issues in Groundwater Conference, February 27-28 in San Antonio, Texas. This conference will address solutions to many groundwater problems that will ultimately depend on how people value groundwater. The NGWA Focus Conference on Midwestern Groundwater Issues, June 26-27 in Columbus, Ohio, will concentrate on a host of topics including major seasonal flooding events impacting groundwater and wells, issues related to oil and shale gas production, and increased water use for irrigation, biofuels development, and other energy alternatives. To learn more about these conferences and to register, visit NGWA’s Web site at www.NGWA.org.

Increase Your Knowledge at 2012 Pacific Northwest Ground Water Exposition Join your fellow groundwater industry professionals from Alaska, Idaho, Oregon, Washington, and surrounding areas for the premier biennial industry event in the region, February 10–11.

The Pacific Northwest Ground Water Exposition affords you the opportunity to:

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Increase your knowledge ● View new equipment and products ● Network with others in the industry. Visit www.NGWA.org for more information and to register.

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Checklist for Professionals Hiring Geothermal Heat Pump Drilling Contractors Developed by NGWA HVAC contractors, mechanical engineers, architects, developers, and others involved in geothermal heat pump installations should evaluate the qualifications of drilling contractors to protect groundwater and optimize heat pump system operation. NGWA has developed a list of pertinent questions professionals should ask drilling contractors. The list can be accessed at NGWA’s Wellowner.org Web site under the “Geothermal Heat Pumps” tab. Estimates by the HVAC industry suggest that as much as 50% of the total geothermal heat pump market involves the use of vertical borehole subsystems. There are several different configurations of geothermal heat pump system installations involving vertical earth drilling:

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Open loop: single well for water withdrawal, water returned to a surface source Open loop: single well for water withdrawal, water returned to a second well Standing column: single well for water withdrawal and water return Closed loop: vertical boreholes Direct exchange: vertical boreholes using concentric pipe systems.

Experienced geothermal heat pump installers confirm that it is critical these systems (1) be installed with a properly constructed borehole, (2) be equipped with a properly placed loop tube assembly, and (3) have properly grouted boreholes, not only for optimal heat transfer but also for groundwater protection. A motivation for NGWA promoting these questions and the need to HVAC contractors, mechanical engineers, etc., is to direct them to NGWA-member or NGWA-certified contractors to do the drilling for geothermal heat pump installations. To find drilling contractors, including those who work on geothermal heat pump installations, use the "Contractor Lookup" service found on NGWA’s Wellowner.org Web site. Also, check out NGWA’s Guidelines for the Construction of Vertical Closed Loop Heat Pump Systems in the bookstore at www.NGWA.org.

Get Involved in 2012 National Groundwater Awareness Week, March 11-17

In order to advance groundwater knowledge among the public and market NGWA members’ groundwater businesses, NGWA encourages water well system operators, contracting firms, groundwater consultants, academics, manufacturers, and suppliers to take part in National Groundwater Awareness Week, March 11-17. You can learn more about how to promote National Groundwater Awareness week by visiting NGWA’s Web site at www.ngwa.org/Events-Education/ awareness/Pages/default.aspx. 14/ January 2012 Water Well Journal

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WEB

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FIND IT ON THE NGWA WEB SITE, NGWA.ORG

New Journal Web Site Offers Advertising Opportunities

Manufacturers and suppliers, supplement your 2012 print advertising campaign in the leading industry resource, Water Well Journal, with a presence at its new online home at www.waterwelljournal.com. WWJ’s Web site includes all content from the print edition, buyers guides, and news updated daily. It is offering “homepage” banner ad opportunities: ● ● ●

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For additional information, you can contact NGWA’s Shelby Fleck at sfleck@ngwa.org or call (800) 5517379, ext. 523, or Vickie Wiles at vwiles@ngwa.org who can be reached at ext. 593. If outside the United States, call (614) 898-7791.

Check Out WWJ and NGWA’s New Web Sites! Be sure to visit Water Well Journal’s new home online. The Web site, www.waterwelljournal.com, features articles from the current and past issues of Water Well Journal, a newsline updated every day with breaking stories in the groundwater industry, WWJ ’s searchable buyers guide, classified advertising, and more. WWJ The National Ground Water Association also has a new Web site. The location, www.ngwa.org, hasn’t changed, but when you go there, you will notice a new site that is easy to navigate. Not in front of a computer, but want to check out all of the sites now? You can view them anywhere with your smart phone. Scan the codes here and NGWA then click the link to the Web sites. All you need is a barcode scanner app on your phone. There are free scanners you can download in your app store or market for users of Apple, Droid, and Blackberry products.

NGWA Career Center Works to Connect Those in Groundwater Industry Start your year off right by visiting the NGWA Career Center at careers .ngwa.org, where job seekers can post their resume, view jobs, create a personal job alert, and set up a job seeker account and access it. The NGWA Career Center has been enhanced with new features to help connect members with new employment opportunities. Employers and recruiters now have access to your specialized niche. Among other things, employers and recruiters can view resumes, post jobs, and create an employer account and access it. Make use of the NGWA Career Center to meet all of your needs in today’s job market.

Share Your Knowledge on NGWA’s ‘The Well’ An information exchange forum, NGWA’s “The Well” is designed to improve communication among likeminded members. It offers an online means for exchanging ideas and allows you to benefit from the experience, knowledge, and wisdom of your peers. The Well is where you can post your latest groundwater industry challenge, problem, question, or experience, and learn from the responses shared by others who have also subscribed to The Well. Sign up to join The Well today at www.NGWA.org.

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(COVER STORY)

Don’t Forget About Well Maintenance Often overlooked by some in the water well industry, this line of service work can maintain or create new business. he water well industry has long been known for its hands-on approach to tackling issues. Many contractors take pride in their problem-solving skills, and rightly so. Unfortunately, the industry isn’t as proactive in well maintenance as it is with other lines of service work. Perhaps it’s due to the notion of “out of sight, out of mind.” Whatever the reason, a consultant is typically brought in after the well has fallen in capacity and efficiency (50% loss or greater), or if a rehabilitation/ treatment effort didn’t work and the contractor wants it reviewed from a post-mortem sense. “A lot of the issues we see are from failing to identify the target—treating the well just like the last one and not really identifying the problem,” says Michael Schnieders, a graduate hydrogeologist and president of Water Systems Engineering Inc., an independent water testing and consulting group specializing in groundwater source wells that is located in Ottawa, Kansas. “For example, treating the well as if it were filled with hard scale when the issue is a biological problem . . . or acidizing a well to treat a sediment infiltration issue. All too often, the plan is developed without full communication

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Mike Price is the associate editor of Water Well Journal. In addition to his WWJ responsibilities, Price produces NGWA’s newsletters and contributes to the Association’s quarterly scientific publication. He can be reached at mprice@ngwa.org.

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between the owner-engineer-contractor, and so the results are not always as desired.” While some contractors haven’t realized the business opportunity in well maintenance service work, others are using it as another way to survive the slow economy. Here, a few contractors offer up tips from the field on well maintenance. A well maintenance/well rehab job is just as good as drilling a new well in some cases. Scott Fowler, CWD/PI, president of Dahlman Pump & Well Drilling Inc. in Burlington, Washington, has found this to be true. His company completed a rehab job on a 140-foot well toward the end of 2011 that produced a $9000 profit. “Most of the time people really don’t notice a problem until the pump dies or it’s a low pressure situation,” Fowler says, “then we go out there and think oh, it’s a pump problem, pull the pump, replace it, and find out it’s not producing what it’s supposed to do. Then we go, ‘Okay, it’s time to get a little more serious.’” Like most contractors, Fowler has a checklist when approaching a well maintenance/well rehab job. It includes: ● ●

●

Running a camera down the well to physically see the problem. Water samples are taken sometimes to ensure that proper chemicals are used. At that time, a regimen including brushing the well and screen, and bailing the well takes place before

By Mike Price

Fowler tremie chemicals down the well. He surges it for 24 hours or longer, continually checking the pH of the water, and then pumps everything out. Sometimes he then re-films the well. “When we film the well and show it to the customer and they see how bad their screens are, it almost guarantees me a job,” says Fowler, who completed a handful of well maintenance/well rehab jobs in 2011. “If we go ahead and film it afterward and they see the difference, they feel like they’re getting their money’s worth. When the static level and the pumping level stay up there, then they’re really happy.” A few things to consider when doing well rehab work, according to Fowler, include being mindful of not damaging the well screen and being careful with surge blocks. Also important is safely pumping chemicals in and out of the well, as well as ensuring discharge of the chemicals to a safe location. “Everybody feels comfortable with a brand of chemicals, but sometimes that brand of chemicals isn’t going to work on every well,” Fowler warns, “so you have to be able to open up and use someone else’s chemicals. Guys gotta charge top dollar because it’s an expertise.” Eric Neubecker, MGWC, the vice president of Raymer Co. Inc. in Marne, Michigan, recommends a 10-point protocol that his company generally follows for a high-capacity well inspec-

DON’T FORGET/continues on page 18 Water Well Journal January 2012 17/

DON’T FORGET/from page 17 tion/rehabilitation/routine maintenance program: 1. Review records of pumping rate and pumping water level (if available) to look for a decline over time. 2. Conduct a pumping test to determine current specific capacity and pump efficiency; compare to historical data. 3. Collect water samples for chemical/ bacteriological analysis. 4. Remove pumping equipment from well. 5. Thoroughly examine all components such as column, shafting, bearings, impellers, and wear surfaces. 6. If the pump is vertical turbine, send the motor to an authorized service center for teardown, cleaning, and complete inspection. If the pump is submersible, check winding resistance and thrust bearing wear. 7. Conduct video inspection of the well to determine the condition of casing and screen.

A well maintenance/well rehab job can be as profitable as drilling a new well.

8. Determine the best plan for rehabilitation, if necessary, based on visual and chemical/bacterial analysis. 9. Present a proposal for necessary repairs and rehab to owner. 10. Upon owner’s approval, conduct the proposed scope of work. In an April 2010 Water Well Journal article “Checking Your Well System

Checklist,” Neubecker notes that good records can be helpful in determining the condition of a well and pump when used in conjunction with current testing data. Seconding that notion was Robert R. Webb II, MGWC, vice president and CEO of R. Webb & Son Well Drilling in Hale, Michigan. “To start with information on the wells and any history of performance will help you measure the success of your maintenance/cleaning/rehabilitation program,” Webb says. “You can’t make a silk purse out of a sow’s ear.” Then there is the chemical/bacteriological analysis. Neubecker says chemistry used in the rehabilitation process can be tailored to the specific agents responsible for production decrease rather than using a “one size fits all” approach. Lastly, Neubecker touches upon the importance of “frequency.” “Don’t wait until capacity has decreased to the point of no return,” he says. “Determine a schedule for routine inspection/rehab based on the history of the well.” WWJ

Takeaway Tips on Well Maintenance and Rehabilitation Below are some tips to use on the job site provided by Michael Schnieders, a graduate hydrogeologist and president of Water Systems Engineering Inc., an independent water testing and consulting group specializing in groundwater source wells, located in Ottawa, Kansas. 1. Not all wells are created or maintained equally. As such, each well should be treated differently during rehabilitation. 2. Run a pre-treatment water analysis and make sure you are treating the right problem. 3. If you suspect there are structural issues or hidden problems, run a video survey prior to mobilizing to the site. 4. Define the well’s baseline and degree of problem beforehand—whether it’s a bacteria/water quality issue or a pump failure; this allows the contractor/consultant to evaluate the effectiveness of the treatment effort. Additionally, once treatment is complete and the well is returning to active use, run a pump test and have a 18/ January 2012 Water Well Journal

water sample analyzed to establish a new baseline for the well. 5. Define the goals of treatment with all parties before starting the job. Are the goals realistic given the condition of the well and the allotted time? 6. Stage a walk-through of the treatment process and an estimated timeline with all interested parties beforehand. Consider all needs, safety concerns, and potential problems before beginning work. This helps to alleviate surprise and mitigate Murphy’s Law when he shows up on the job site. 7. Order all chemicals necessary for cleaning, disinfection, and neutralization before arriving at the site. Are the products NSF-certified for potable well use? Are they compatible with each other, the well structure, and the equipment being used? 8. Obtain necessary permits for the work being performed and for disposal of the evacuated debris and neutralized chemicals.

9. Thoroughly evacuate the well of debris before cleaning or disinfection. The material present can reduce the effectiveness of cleaning chemicals during treatment. In the case of biomass accumulations, this buildup can sometimes be the culprit for unsafe coliform samples. 10. In addition to monitoring pH, monitor conductivity too. The level of dissolved material allows you to track your evacuation efforts, ensuring you’ve removed all the disrupted material. Sometimes turbidity can remain despite the pH having neutralized. 11. Once treatment efforts are complete, get the well back online and in active use as soon as possible. 12. Once the work is complete and the well is back online, initiate a proactive monitoring plan immediately. Identifying and treating problems early helps to maintain a more effective and efficient well and reduces future treatment costs. waterwelljournal.com

Best Suggested Practices Available: The National Ground Water Association provides a variety of “best suggested practices” on well maintenance, including: ● Residential Well Cleaning ● Water Well Systems Inspection ● Reducing Problematic Concentrations of Arsenic in Residential Well Systems ● Reducing Problematic Concentrations of Nitrates in Residential Well Systems ● Reducing Problematic Concentrations of Fluoride in Residential Well Systems. The BSP on “Water Well and Pump System Operation and Maintenance” is expected to be completed here in 2012. NGWA members can download all best suggested practices for free as a member benefit under the “Member exclusives” section at www.NGWA.org. Nonmembers can purchase the BSPs in NGWA’s Online Bookstore. NGWA recommends routine annual maintenance checks to ensure the proper operation of the well and prolong its years of service, as well as monitor the water quality. While each driller’s well maintenance checklist may differ, www.Wellowner.org provides the consumer with what a licensed and/or certified water well contractor should do during a well checkup. For more information on well maintenance, including a homeowner’s checklist to give to your consumer, visit www.Wellowner.org.

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Thank you, Franklin Electric, for making a difference. Thanks to Franklin Electric’s generous financial support of NGWREF’s William A. McEllhiney Distinguished Lecture Series in Water Well Technology, tens of thousands of water well contractors and pump installers—and their customers—have benefitted from the knowledge shared during these presentations. And this tradition continues in 2012. Learn how seemingly more expensive initial water well costs may pay for themselves in the early years and also provide dividends in value and economics over time during the 2012 McEllhiney Lecture, “Life-Cycle Economic Analysis of Water Wells—Considerations for Design and Construction,” presented by Marvin F. Glotfelty, RG. Visit www.NGWA.org/Foundation to view this year’s lecture schedule as well as learn more about NGWREF and how you, too, can make a difference. Benefactor since 2006 of the NGWREF William A. McEllhiney Distinguished Lecture Series.

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Operated by NGWA, NGWREF is a 501(c)(3) public foundation focused on conducting educational, research, and other charitable activities related to a broader public understanding of groundwater.

Water Well Journal January 2012 19/

NGWA membership: The best business investment you can make A $315* NGWA membership is one of the best investments you can make for yourself, your company, and your future— and one that pays for itself many times over. As an NGWA contractor member, you receive:

SAVINGS

s 2EDUCED REGISTRATION FEES ON 7EBINARS COURSES AND EVENTSˆINCLUDING THE ANNUAL .'7! 'ROUNDWATER %XPO A SAVINGS ALONE OF

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s .O ADDITIONAL COST ACCESS TO INDUSTRY BEST SUGGESTED PRACTICES ON TOPICS RANGING FROM REDUCING ARSENIC IN WATER WELLS TO RESIDENTIAL WELL CLEANINGˆEACH WITH A retail value of $75

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s $OWNLOADABLE COST CALCULATORS FOR DRILLING PUMP INSTALLATION AND GEOTHERMAL AT NO CHARGEˆA SAVINGS OF PER CALCULATOR

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TOTAL SAVINGS $625 *The $315 yearly fee is for an NGWA contractor company membership, which includes one employee; additional employees can be added for only $60 each. International rates are slightly higher.

Invest in your future by joining NGWA today!

800 551.7379 www.NGWA.org 614 898.7791

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Preventive Well Maintenance Turn a one-time customer into a repeat customer with proactive service. By Jennifer Strawn

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hese days, everyone is looking for a good value and trying to save a buck or two. That’s why now is a great time to sell your customers on the long-term value and money-saving benefits of regular well maintenance. “I think a lot of customers are told by contractors that they don’t believe it,” says Todd Hunter of Ground Water Pump Systems in Boulder, Colorado. Hunter specializes in the installation, service, and maintenance of water systems for residential wells, commercial users, and water districts that typically serve less than 1000 people. “For whatever reason, I think a lot of contractors think they should run the well and equipment until it quits,” he adds. Without proper oversight, though, a well could fall into disrepair and create further problems in the long term—costing your customers more over the life of the well. On the other hand, regular maintenance can save your customers money over the long term by extending the life of the well and increasing the life of the pump. Jennifer Strawn was the associate editor of Water Well Journal from 2004 to 2007. She is currently in the internal communications department at Nationwide Insurance in Columbus, Ohio. She can be reached at strawnj2 @gmail.com.

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“It allows us to schedule time rather than schedule emergencies. I would much rather plan for a maintenance call.” “I firmly believe regular well maintenance is something every homeowner should take advantage of,” Hunter adds. “At a minimum, there should be a yearly water sample and a yearly well check-up.” But it’s not just about saving your customers money. It’s an additional source of revenue for your business, especially now when fewer new residential wells are being drilled, says Kevin McGinnis of Cotey Chemical Corp. in Lubbock, Texas. “It’s not enough anymore just to put holes in the ground,” he explains. “The industry needs to move toward offering other services, whether that’s water treatment, well maintenance, well rehabilitation, or any one of those.” The heating, ventilation, and air conditioning industry has done a good job of selling homeowners on regular maintenance, McGinnis says. It’s not uncommon for companies to sign maintenance contracts with their customers, agreeing to change filters and do preventive maintenance as the seasons change.

“But, for whatever the reason, a lot of groundwater contractors don’t think to offer preventive maintenance to their customers,” McGinnis adds. Although preventive maintenance is less common for residential wells, water districts, municipalities, and other commercial customers understand the need for regular maintenance, says Tim Berquam, who heads up the commercial/industrial division for Bergerson Caswell Inc. in Maple Plains, Minnesota. In fact, maintenance contracts are pretty standard.

Benefits to your customers Homeowners can benefit from regular well check-ups too. Frequent inspections indicate when equipment needs to be replaced and shows how a well changes over time. Basically, it gives you data to work with. And when the proper information is available, Hunter says, you can see a lot of problems present themselves before they become “out of water” calls. “We just want to make sure the systems are up and running for the customers,” he says. “The best way to do that is to actually go out and see the condition of the equipment—look at the voltage, running amperage, etc. I also look at water quality to see if there are any problems coming down the pike.” Hunter’s maintenance check is a comprehensive system overview that

MAINTENANCE/continues on page 22 Water Well Journal January 2012 21/

MAINTENANCE/from page 21 includes checking the pressure tank and controls, all ohm values, resistance to ground, voltage, running amperage, and verifying that the pump is running on the proper design curve. He also makes sure the pump is pumping the volume of water that is needed and makes notes of anything that’s changed since the last check. “What we end up with over time is a chronological ability to look at the system,” he says, “and a lot of times we’ll catch something simple on the maintenance check that if we catch that ahead of time, it won’t do further damage to the pumping equipment.” Hunter doesn’t recommend pulling the pump to do rehabilitation during these check-ups unless there’s iron bacteria, a scaling problem, or reduced flow. But, if the pump is already out of the hole for service, he may use the opportunity to recommend a well cleaning. McGinnis says using preventive chemistry can be a good idea for the homeowner. Recommending a well cleaning while the pump is out of the hole is one way to offer preventive service, but you don’t have to wait until you pull the pump. In fact, waiting until the well is beginning to plug could cost the homeowner more time and money, Berquam says. A thorough well cleaning costs a lot more than preventive maintenance. McGinnis agrees that it’s more cost effective for the homeowner to have contractors perform preventive maintenance. Waiting too long to clean a well could create so much damage that it can’t be repaired. “Within a year there could be a small layer that’s beginning to accumulate, whether it’s bacterial growth or mineral encrustation,” he explains. “That’s the best time to remove it when it’s thin and relatively soft rather than when the material is thicker and heavier.” It’s like going to the dentist, McGinnis explains. It’s better to go to the dentist for a cleaning every year rather than waiting until cavities and other tooth decay develops. You wouldn’t want to wait to the point your tooth can’t be saved and you don’t want to wait until buildup in the well is negatively affecting flow rates. 22/ January 2012 Water Well Journal

Severe buildup of iron and manganese.

Encrusted slotted casing.

Open

“The buildup never gets to an extreme level because you’re always removing it,” McGinnis says. Plus, maintaining the well regularly means it’s more cost efficient to run, Berquam notes. When the static water level is closest to the surface, it takes less horsepower to pump the water to the house, saving your customers money in energy costs. Whether you’re performing mechanical or chemical preventive maintenance, it can extend the life of the well and its components, saving your customers money over the life of the well, McGinnis says. “If you can do a yearly maintenance procedure on your customers’ wells and extend the life of their wells in the process, then it’s worth it,” Hunter adds. “Not only does it give them peace of mind, it gives you an idea of what their water quality looks like, and you can address any issues before they become emergencies.”

Benefits to your bottom line Avoiding emergency out-of-water calls not only benefits your customer, but it makes good business sense, McGinnis says. Wells fail at the most inopportune times. Preventive maintenance allows you to schedule the service call during months where business is slow, Hunter explains. “It allows us to schedule time rather than schedule emergencies,” he says. “I would much rather plan for a maintenance call.” For example, during a routine maintenance check for a water district, Hunter found they needed to replace a cistern pump and pressure tanks on two different properties in two locations. If he hadn’t checked the system, the prob-

lem would have eventually generated an emergency call. Instead, he was able to schedule the time and minimize the impact to homeowners by planning the system downtime during off-peak hours. Plus, preventive maintenance gets you in front of your customers regularly. It keeps you in touch with the amount of water they’re using—and their needs may change over the life of the well. “Will you sell or replace as many pumps for catastrophic failure as you normally would if you didn’t pay attention to them? Probably not,” Hunter says. “From an economic standpoint, I would probably make more money selling pumps if I didn’t pay attention to the pressure tank, controls, or all of the other well related components and the associated information that a regular program provides. But, for my company, the benefit is in providing a service that no one else does.” The financial benefit of commercial contracts is that—for the life of the contract—the customer is contractually required to call you when their well needs service. Homeowners, on the other hand, can call whatever company they want when their wells need service. If you’re providing their preventive maintenance, they will be more likely to call your company when they have an emergency, Berquam says. In Hunter’s experience, regular service on residential wells creates repeat customers. “At the end of the day, we’re here to serve our customers, and if they’re happy with the service we provide, then there are long-term financial benefits for both the customer and contractor,” he says. “I think everybody wins.” WWJ waterwelljournal.com

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Knowing Appraisals Part 1: The format and types of appraisals.

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ow many times have you heard the statements “Do you know how much that is worth?” or “What is this worth?” I am sure you have heard these as many times as me—a whole lot! “Worth” or “value” are different words thrown around casually with the same intended meaning. “Cost” is almost always included whenever those words are written, spoken, or discussed too. Like beauty, worth and value are hotly contested conclusions. One person’s perception of beauty can differ wildly from another’s. Evidently, that is how the idea of beauty contests with judges came up. And like judges (only the kind in the beauty contests), appraisers are tasked with forming “an opinion” of value. Value can be used with worth, but not ever to be confused with cost. There are many fundamental types of value. These range from natural, which would include forces of nature, to economic, which are physical things, processes, human labor, services insofar their possession is a socially recognized Michael A. Salvadore Jr. is an accredited senior professional appraiser and a master personal property appraiser specializing in appraisal and liquidation equipment of water well, subsurface, and investigatory drilling equipment. He can be contacted at valuation@kingfish capital.com.

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By Michael A. Salvadore Jr., SPA, MPPA

Using a properly formatted appraisal report can be quite a powerful tool. right. There are lower intrinsic values such as recreational values and work values as well as higher intrinsic values like character, social, religious, intellectual, and esthetic values. Appraisers are concerned with economic value.

Opinion of Ownership Central to the concept of value is ownership. Ownership creates an environment where someone possesses something that they consider valuable. Fundamental to ownership are rights to the property. In this article and the entire four-part series, “property” refers to the personal tangible property owned. This includes machinery, equipment, and implements, and intangible rights such as goodwill and all chattel and personal and real property—real estate. Without rights, such as the bundle of rights inherent in real property (one of which is what is below the property; that’s right, water), there can be no concept of ownership and no value can be derived from the ownership of anything. Technically, the appraiser is forming an opinion of value of the rights of own-

ership of a particular property or group of properties. This can be one particular machine or the entire group of assets of a business. Value and ownership have a link to the past that is projected to the future but measured in the present. These rights are transferrable and thus create value in the marketplace. Cost is a different story. Cost, as defined by Webster, is the amount or an equivalent price given, charged, or paid for anything. It is a fixed amount and any other buyer would, presumably, pay the same amount. A cost can be verified and it is an exact amount paid to actually acquire an asset. Value, on the other hand, is usually estimated (hence an appraisal is an “opinion of value”) and it is subject to difference of opinion. Value is defined, again by Webster and generally accepted by texts used to teach appraisers, as a fair return in money, goods, services for something in exchange; a monetary worth of a thing, a marketable price. Value is subject to interpretation—like beauty. Value is what a thing is worth; price (cost) is what is paid to acquire it. Unique to the value of personal property—and for all intents and purposes, separate and apart from the ownership value of real property (real estate)—is the concept of levels of trade. Personal property can be wholesaled, retailed, acquired from a manufacturer, or acquired from a reseller among other outlets. Personal property can be moved waterwelljournal.com

to another location. Real property is fixed and possesses the bundle of rights. These levels of trade create different levels of value. Appraisers have developed “definitions of value” to address the appropriate value of property within each level of trade. You may have heard the terms “orderly liquidated value,” “fair market value,” “forced liquidation value,” or “fair market value installed (in use)” among others. These terms identify a particular situation under which property is valued. These individual definitions of value become the foundation for the types of appraisals, uses, and applications of appraisals, and the ultimate conclusion of the appraisal from a value perspective. The appropriate definition of value is buttressed with the proper “approach to value.” The three approaches to value are market or sales, cost, and income. Market or sales considers activity in the marketplace and makes a comparison of the sales transaction and the subject property. Cost approach considers various aspects of cost, including reproduction and replacement cost as well as original cost. The income approach is based on the business activity of a property and is generally used in real estate or business valuation appraisals. When the appropriate definition is used in conjunction with one of the three approaches to value, a value conclusion is arrived at and reported to the reader. This is the appraisal process.

Appraisal Standards All appraisals, regardless of dollar size, are subject to the Uniform Standards of Professional Appraisal Practice. USPAP is the generally accepted standard for reporting, developing, and producing appraisals. USPAP came about as a result of the savings and loan debacle of the late 1980s (here we are again). The U.S. Congress passed the Financial Institutions Reform, Recovery and Enforcement Act of 1988, which created the Appraisal Standards Board and the Appraisal Qualifications Board. Anyone who holds themselves out as an appraiser is subject to the USPAP. The USPAP defines the format and content of a report, the development of the value conclusion, and requires the competency of an appraiser. Twitter @WaterWellJournl

Coming Up We will discuss in future articles the differences in various valuation models, how to use an appraisal in estate (succession) planning, how to avoid typical problems of appraisals and appraisers, and how to properly qualify an appraiser. Look for Part 2 in the March issue of WWJ. All real estate appraisers are required to take and pass the USPAP every two years. Personal property appraisers who are not designated or accredited are not required to pass the exam, but buyer beware. The few appraisers who hold designations and accreditations from the societies recognized by the Appraisal Standards Board and the Appraisal Qualifications Board are required to take and pass the USPAP every five years. My personal position is to take it every year and be up to date. A properly formatted and USPAPconforming appraisal should provide the reader with a clear, unequivocal, and reproducible value conclusion. A USPAPconforming appraisal at a minimum must clearly identify the definition of value, the approach to value, the “effective date” of the report (the date of inspection, not the date of the writing), the intended use of the report (portfolio management, insurance, internal decision making, asset allocation), clearly identify the assets, qualify the appraiser, and contain a statement of certification of the appraiser. The statement of certification is particularly important as it sets out certain facts such as bias, independence of fees and values reported, physical inspection, and whether or not the appraiser has a financial interest in the subject matter. The certification is a really critical section of an appraisal. I have been in court many times when the opposing appraiser fails to provide a certification, which usually means a nonconforming USPAP report. The resulting cross examination can get pretty ugly. Amazing how many times some of them repeat the same mistake.

Appraising Equipment Appraisals that are concerned with individual pieces of equipment are referred to as “fractional appraisals” even

though the entire asset base of business is appraised. These appraisals identify individual pieces of equipment and value those items independent of the entirety. (A business valuation values the entire enterprise in its entirety and considers the earning potential, cash flow, and other attributes of an enterprise.) A fractional appraisal can be a selfcontained appraisal, a summary appraisal, or a restricted appraisal. The main difference between the self-contained and summary appraisal is the amount of information and format of the report. A self-contained appraisal has the most information, often expansive descriptions of the assets. A restricted appraisal is a report that is restricted to a particular reader, organization, or intended use. Many banks order restricted appraisals; they do this to prevent the report travelling to another competing bank. Appraisals can be used for many purposes and a common question is “When do I get an appraisal done?” The short answer is when you need to know value. There are many situations that require you to engage a competent and qualified appraiser: lending or borrowing, determination of insurable value, estate planning and succession planning, divorce, mergers and acquisitions, disposal of equipment, retirement, shareholder disputes, sale of your business, IRS matters, and others. It is common for banks to require appraisals on your equipment when you borrow money, whether it is a term loan, line of credit, revolving credit, or some other financing arrangement. Using a properly formatted appraisal report can be quite a powerful tool in obtaining financing. Conversely, a poorly developed report can make a lender adverse to your financing request. We regularly review appraisals from around the country from banks. The reports that are poorly formatted and presented usually have the harshest comments and demand the most scrutiny from the underwriters and risk managers. Appraisals can be powerful business tools. In order to fully capture the utility of an appraisal, it must conform to the USPAP, the appraiser must be competent, and the appraisal must have a legitimate intended use. WWJ Water Well Journal January 2012 25/

Journey to the Center of the Earth To install one of the world’s largest underground laboratories, contractors and engineers set a submersible pump at 7850 feet below ground surface in a former gold mine.

By Jill Ross

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he tale of the famous Black Hills Gold Rush has been told and retold. The times of “fabulous fortunes” were sensational and short lived. Yet gold was to play a huge role in the area’s history, economy, and development for many years to come. The actual gold rush, concentrated around the towns of Deadwood and Lead in South Dakota, began in 1875 and ended in 1877. Toward the end of the gold rush, mining magnate George Hearst arranged to purchase one of the most promising claims in the Lead/Deadwood area for $70,000 and incorporated it as the Homestake Mining Co. And that’s just the beginning of a story with a list of accomplishments, both technological and civic, that’s more than 126 years long. Before its closing in 2002, the Homestake Gold Mine was the oldest, largest, and deepest mine in the Western Hemisphere, reaching 8000 feet below ground surface with more than 370 miles of tunnels excavated. Since its opening in 1876, the mine produced nearly 40 million ounces of gold. Jill Ross is a former editor of Water Well Journal and worked for the National Ground Water Association from 1996 to 2004. Today, she does freelance work from home. She can be reached at jillross72@gmail.com.

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“The work was definitely intense. We were working in confined spaces and potentially dangerous situations.” Today, the former Homestake mine is finding new life as home to the Sanford Deep Underground Scientific and Engineering Laboratory, currently under construction. This facility will be used to research neutrinos (subatomic particles) and other “dark matter” experiments (see sidebar).

Water, water everywhere In 2001, after 125 years of mining operations, gold ore production ceased and the mine was closed. In June 2003, the dewatering pumps were switched off and the mine started to fill with water. In 2006, Barrick Gold Corp., the mine’s owner, agreed to donate the mine to the state of South Dakota for use as an underground research laboratory. The mine’s existing dewatering program was able to dewater the mine from its high point at the 4530-foot level to about the 5060 level. After that, several obstacles became quickly apparent. To illustrate, in the former mine the surface shafts go down 5000 feet. To access the deeper levels there are shafts

The Ross Shaft Headframe at the former Homestake mine. called winzes, which are shafts that start and end underground. All of the infrastructure, such as hoists and elevators, needed to access the deeper levels was submerged and not serviceable. To dewater the rest of the mine, another solution had to be found. Hydro Resources–Rocky Mountain Inc., a Fort Lupton, Colorado, company that specializes in large-scale groundwater-related projects, was hired to complete this task. For the project, the scope of work included the design and fabrication of a 100,000-pound capacity, hydraulically operated pump hoist in the hoist room located at the 4500 level, the fabrication of a pump support structure on the 4850 level, and a means to discharge the water to the booster station located at the 5000 level. The first item on the agenda was to build a new hoist so equipment could be transported into the depths of the former mine. Randy Badger, a Hydro Resources engineer, engineered a new underground hoist to install a new pumping system at a depth of 7850 feet below ground surface. A crew of four Hydro Resources workers, plus Badger, worked in the mines for three months to complete the waterwelljournal.com

Hydro Resources’ Jason Flesher (right) and Rolando Pliego (left) use an air bander and stainless steel banding to support the power cable alongside the pump.

project. The team included Jeff Brown, supervisor; Jason Flesher, pump operator; Bernie Herrera, welder/installer; and Rolando Pliego, helper. Mike Johnson, project manager for the South Dakota Science and Technology Authority, also provided oversight and guidance as the work progressed. Badger was fortunate to have previous experience working in mines. And not only did he have previous mining experience, he was a hoist operator in this same actual mine years ago. This know-how proved beneficial to his crew, none of whom had ever worked this far below the earth. At times, Badger says, they were understandably spooked. “The work was definitely intense,” says Badger, who described deep, dark open shafts; an 80° and 100% humidity environment; shaky, stomach-dropping, sideless elevators; dripping water; and slippery mud. “We were working in confined spaces and potentially dangerous situations,” he says, adding that safe working practices were reviewed and stressed every day.

Everything must go down A huge part of the job was just getting all the necessary equipment to where it needed to be. All of the equipment required for the job was designed to fit on an elevator cage that measures Twitter @WaterWellJournl

Mike Heinrich of Hydro Resources stands in front of two of the three drive cabinets and the two transformers for the variable frequency drive.

4 feet wide, 12 feet long, and 7 feet tall. The cage also had an 8000-pound load limit. Items that were too long—like the column pipe, pump, and motor—were slung under the cage and reloaded on rail cars on the 4850 level. Upon reaching the appropriate level, the equipment was then transported as much as half a mile on mining carts to the job site, located in the No. 6 Winze. The pumping system, designed by Badger, consists of a Centrilift 1500 hp submersible pump. The pump is operated with a variable frequency drive, which is situated at the 4850 level No. 6 Winze station. Included with the VFD are the 1500 kVA transformers needed for the application. The VFD status and operation will eventually be interfaced with the lab’s SCADA system. The VFD will also be monitored and controlled over an Internet connection to the Hydro Resources offices in Fort Lupton. On the 4550 level, a custom-built hydraulic power unit, supplied by SunSource of Denver, Colorado, was installed. “The hydraulic unit had to be custom built to fit in the cage,” Badger says. “Even then, we had a near-miss when the weight of the motor caused the cage to go a little cockeyed. Coming down the shaft, it missed one station by a half inch.”

Two control stations for the winches were available—one at the 4550 level and a second remote control station located 300 feet down the shaft at the 4850 level. Closed circuit TV was used by the operator at the remote station to monitor winch operation and the traveling hoist blocks in the shaft, which was a strangely quiet experience, Badger says. “It was odd working so far away from the hydraulics. Hearing no noise and using closed circuit TV to monitor progress was, to say the least, different.” At the 4850 level, a pump support structure was installed and the shaft was enclosed. This structure was designed to safely support the weight of the pumping equipment and the water, which has a combined weight of close to 168,000 pounds. Brown, the supervisor, along with a tremendous amount of help from the lab shaft crews, got the VFD (which fit on a 40-foot trailer) and the transformers onsite and set in place in two shifts. Once underground, components had to be unloaded from the rail cars and then moved into place over an uneven floor. “This is remarkable considering these components weighed between 4000 and 7500 pounds each and all the moving was done with pry bars, comea-longs, and elbow grease,” says

JOURNEY/continues on page 28 Water Well Journal January 2012 27/

The backside of the VFD cabinets and transformers before the cabling was installed.

The bottom half of the 1500 hp motor hanging in the shaft ready to be lowered to the 4850 level where it will be transported more than one mile to the job site.

JOURNEY/from page 27 Badger, adding that the transformers barely fit in the cage. “We had to strip the cabinets off.” Most of the component fabrication work was done at Hydro Resources’ shop in Colorado, and then assembled once underground, Badger says. The 8-inch by 20-foot-long column pipe was loaded onto special rail cars at the surface. The cars could haul eight pieces of pipe at a time and were designed to secure the load while everything was lowered. The cars had wheels on the ends to guide the suspended loads out onto the rail tracks at the 4850 level shaft station.

Sanford Underground Laboratory: An Overview A laboratory 4850 feet underground in the Homestake Gold Mine located in Lead, South Dakota, helped start a revolution in physics. Dr. Ray Davis installed a neutrino detector in Homestake in 1965. Neutrinos are subatomic particles. Over the course of decades, the Davis experiment led to the discovery that the neutrinos produced in our sun change type, or “flavor,” on their way to Earth. The change in flavor meant neutrinos had to have at least a wisp of mass—a wisp that required a rewrite of the Standard Model of how the universe works. Dr. Davis was recognized with a Nobel Prize for Physics in 2002. He had already made Homestake famous among astrophysicists and particle physicists. That’s why scientists and engineers are reopening Homestake as a Deep Underground Science and Engineering Laboratory (DUSEL). The Sanford Underground Laboratory at Homestake is named for philanthropist T. Denny Sanford, who contributed $70 million to the project. Depth is Homestake’s crucial asset. A thick layer of the earth’s crust can stop most cosmic radiation. Ultra-sensitive detectors in deep, quiet labs, where they are protected from surface noise, can probe the universe’s best-kept secrets. 28/ January 2012 Water Well Journal

Experiments planned for the new Homestake lab include bigger, more sophisticated neutrino detectors. Other detectors will look for even more elusive phenomena such as dark matter, proton decay, and neutrinoless double-beta decay. Physicists are leading the reopening of Homestake, but other scientists also want to go deep into Homestake. Biologists want to probe the depths in search for exotic forms of life called “extremophiles.” These rugged organisms can live in hot, airless environments that could be described as otherworldly. Geologists, geoscientists, and hydrologists research the properties of rocks, minerals, and subsurface water. Engineers will push structural sciences to the limit, building huge caverns for DUSEL, and they will design underground factories to produce pure materials free from cosmic ray contamination. Today, the deepest, largest underground laboratories are in Japan, Canada, and Italy, but those labs have waiting lists for experiments. A deep lab at Homestake could more than double the world’s inventory of underground lab space. Adapted from www.sanfordundergroundlaboratory athomestake.org. waterwelljournal.com

There, a battery-operated locomotive would move the pipe to the job site. At the job site, the pipe was unloaded one layer at a time in “a finely orchestrated procedure” to overcome the problems presented by the low overhead clearance ranging from 7 to 9 feet, depending on the location within the mine. More than 150 pieces of pipe were moved in this manner. “Installation of this type of pumping equipment is fairly straightforward when working at ground surface with a conventional pump rig. There was nothing straightforward about this type of installation starting 4850 feet below ground,” Badger says. Many unique equipment designs and safety features were designed and installed by Hydro Resources to accomplish this installation. The Centrilift motors and pump assembly were assembled into the 12-inch-diameter by 100-foot-long motor shroud. The 2/0, 5000-volt power cable was spliced on the motor, and installation began down the shaft. Due to space restrictions, the crews had to torque the pipe using wrenches

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and a capstan winch. To make sure each joint was torqued to specifications, a torque gauge was fitted to the end of the wrench. The power cable was too long to allow the use of a single cable spool. A splice was installed on the cable after the first 1500 feet of column was set to accomplish the total of 3000 feet of power cable required. “The crew was able to install over 30 joints of pipe per shift on good days. This included the unloading and stacking pipe from the rail cars,” Badger adds. Once the pump was installed to its final depth and the discharge piping connected, the system was started up. The pump discharged into a booster sump on the 5000-foot level at a discharge rate of 1400 gallons per minute. “The pump performance closely matched the parameters predicted by Centrilift’s AutoGraph pump software during the design phase,” Badger says. Due to the limited storage capacity currently at the mine, the pump was operated only long enough to ensure everything operated correctly. When a

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new discharge line is completed, the pump will be online full time with a maximum capacity of 1500 gpm from a lift of 3000 feet. Even with all the challenges on this job, at the end of the day, the actual installation was fairly straightforward, Badger says. “As Jason Flesher told me, once you got down to the work site, it was just like a normal day—just like working a regular inside job,” he says. “All in all, the job went as good as, or better than, I expected.” Hydro Resources’ work on this job is complete, but work on building the underground lab continues. The opening of the lab is greatly anticipated within the scientific community. In a recent open letter, South Dakota Governor Dennis Daugaard says, “Scientists at underground laboratories in Japan, Canada, Italy, and China are working on research that could soon yield transformational discoveries about the fundamental nature of our universe. Sanford Underground Laboratory is positioned to become a world leader in that field.” WWJ

Water Well Journal January 2012 29/

Strategies to Boost Your Business Part 4: Reevaluate your financial plan.

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inancial planning. The news is full of it right now. But not many small business owners had probably thought much about financial planning before December 2008. Nevertheless, all the talk on CNN about Main Street vs. Wall Street hit pretty hard. Many living and working on Wall Street seem to have recovered, while those living and working on Main Street seem to be still struggling. Why is that? In this final installment of a four-part series on strategies to boost your business, we are going to study ways that you as a small business owner can plan for your future amid all the financial chaos today.

Where has my profit margin gone? The first step in financial planning is to find out where you are at this specific moment in time. If you have a certified public accountant who keeps up with your monthly expenses and income, it’s easy. Usually CPAs send out monthly financial statements. These statements tell owners how much income they took in that month and how much outlay they had in the form of expenses. Financials include everything from your salaries to your fuel bills to the monthly cost of Lana Straub, with a background in the legal and financial aspects of small business, is the office manager of Straub Corp., Stanton, Texas, an environmental and water well drilling firm owned and operated by her family for more than 50 years. She can be reached at Lana@StraubCorporation.com.

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postage. These are all kept on your Statement of Revenue Received and Expenses Paid, which is commonly referred to as a profit and loss statement. Another portion of your financial statement probably includes how much property and equipment you have (assets) versus how much you owe on that property and equipment (liabilities). Assets and liabilities are kept on your Statement of Assets and Liabilities, which is commonly referred to as a balance sheet. The profit and loss statement and the balance sheet may seem like they are written in a foreign language, but you should never be afraid of the information. You need to have an intimate understanding of both documents because they show you the current health of your business.

What are my true costs of doing business? Your business is a living, breathing organism. It really does take on a life of its own. If you’ve been in business for any lengthy amount of time, you know that to be true. Just like personal living expenses, keeping a business running smoothly incurs necessary costs that you must always keep in mind.

Building Costs Monthly expenses for the roofs we put over our head can be everything from the electricity to the phone bill to dumpster service. These are day-to-day expenses that are generally not tied to any one job and not expensed that way either. Other building expenses are add-ons to our existing facility. Examples would

By Lana Straub be construction expenses for converting a portion of the shop into office space or upgrading your telephone wiring to accommodate high-speed Internet access. These should be included in budgets that we compile for future expansion. If we don’t plan for these, they are suddenly upon us and take away precious operating capital that we use for purchase of supplies and payroll. When evaluating your business financials, always keep office expenses in mind.

Equipment Costs Last month in Part 3 of this series, we discussed in detail what types of costs are associated with owning equipment. Once you have done your fleet audit and evaluated your equipment costs based on the suggestions made in that article, you will know where you stand in regard to your equipment.

Inventory Costs You should always keep your eye on inventory costs. Inventory costs consist of all of the supplies that you purchase for your business. When calculating true inventory costs, don’t forget to include shipping and handling costs from the manufacturer. Some states also require that you pay business personal property taxes each year, based on the inventory you have on hand as of December 31. Make sure you perform inventory assessments at the end of the year and that you value your inventory at your base cost—you don’t want to overpay your taxes based on retail values.

Accounts Receivable How much is your accounts receivable actually costing you? If you have customers who constantly withhold paywaterwelljournal.com

ment until they are paid by their customer, then you are essentially becoming their personal banker. Moreover, if you do not charge the customer interest when the invoice goes beyond 30 days, you are essentially lending them the money interest free. We get busy working in our businesses and do not always keep an eye on accounts receivable, but we need to do so. We are drilling companies, not banks.

tell the banker with certainty that your business was worth money? Would you value your business too low because of cash flow issues? When you weigh up your business, the answers to these questions will help you decide how to move forward. You also need to focus on some key components of your business that you probably never think about as being valuable:

Advertising Costs

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Advertising is key to your business. In Part 1 of this series, we talked about marketing and different ways you can use marketing in your business. Marketing can be costly, so you have to do your research and make sure the advertising dollar you invest in different strategies pays off. Don’t be afraid to hire a public relations firm to handle your marketing for you. Oftentimes, you can get a better deal because they are experts and know what approaches work for different types of businesses. Interview a couple of advertising firms and see what they say. It might surprise you how much time you’ll save letting them do the hard work for you.

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Continuing Education Costs Continuing to learn is a necessary expense to keep our licensing current. When factoring your continuing education costs, you have to think about time away from the business, travel expenses, and the costs of classes themselves. You also have to consider how many of the personnel need these classes each year. Continuing education is a necessary expense that we must always plan for to ensure that we keep licensed and doing business.

Weighing up your business Often as small business owners, we sell ourselves short. If we’re not making money hand over fist day after day, we start to get glum and think our businesses may be failing. A good wake-up call to keep you focused on your business and its needs is to weigh up your business from time to time. About once a quarter, and at the least once a year, go over your financials closely and look at the true value of your business. If you needed to fill out a loan application tomorrow, could you Twitter @WaterWellJournl

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Collateral Equity Cash flow projections Management strengths Income projections Personal financial statements Current market value of the business.

Collateral Sometimes we seem to forget that we have collateral. Of course, we know we have it—we change the oil in it, we order parts for it, and we use it every day. Nevertheless, we forget that the collateral we make payments on also has value along with the debt.

Equity Equity is the value that exists between what our assets are worth and what we owe on them. Equity exists in all our equipment, buildings, and personnel.

Cash Flow Projections Cash flow projections are based on your accounts receivable and on how quickly your customer pays. If you have certain customers who consistently pay on a 30-day or 60-day or 90-day cycle, you can estimate how much money you will bring in over the next three-month period based on past payment history.

Management Strengths Your management strengths are important aspects of your business and should be included when thinking of your assets. A business is nothing without its people and those people are tangible assets of the company for as long as they work there. Each person in your business has different strengths they bring to the business, and that makes them a valuable part of the business.

Income Projections Income projections are based on your accounts receivable and your previous sales figures. By knowing what your accounts receivable have been over the previous 12-month period, you can project what the next 12-month period will be. Couple this with what sales figures have been for that same period and the amount of time it usually takes your customers to pay and you get your income projection numbers.

Personal Financial Statement As small business owners, we often do not take the lion’s share home in the form of payroll shown on our W-2. However, we do own shares in our business. When Steve Jobs, founder and CEO of Apple, died in October, his annual income for Apple was shown at $1. However, he owned 5.5 million shares of Apple stock valued at more than $300 per share. It’s pretty easy to see the value of his stock would mean more to a banker than the amount of his annual salary. I bet yours would too. Don’t sell yourself or your company short when claiming income for loan purposes.

Current Market Value of the Business Have you ever priced your business on the open market? I know you have had selling companies call you; it happens to us at least once a quarter. However, have you ever taken anyone up on valuing your business? You should. There are companies out there that specialize in placing a current market value on business entities so that the business can either sell out, or get more money from the bank. Don’t be afraid to place a dollar amount on your business. It might be the shot in the arm you needed to get your business back on track. Managing the financials of your business can be very tricky. It’s always important to hire professionals to help you decipher the numbers and make sense of it all. Remember, you should never rely fully on others. It’s your business and your decisions that shape your family’s future. Study up on your business and the decisions you make will be sound ones. WWJ Water Well Journal January 2012 31/

By Samuel Sanguedolce, CIH, CSP

Conducting the Best Safety Meetings Follow these tips and your staff will benefit with effective safety meetings.

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afety meetings are an opportunity for management and safety supervisors to communicate to employees how they can do their jobs safer and better. It also demonstrates to employees— and OSHA, should the company be audited—that a good safety culture is in place. Information passed on in a safety meeting has a purpose—to stop workers from being injured. Safety meetings also allow employees an opportunity to relay safety concerns or improvement ideas to their supervisors. Accidents result from unsafe acts or unsafe conditions. According to some experts, unsafe acts typically account for 90% of all accidents. Safety meetings serve as a preventive measure against these acts by educating employees on how they can do their job safely.

Logistics and Planning Planning is essential for effective meetings. Meetings should be held routinely, professionally, and at least once a month. To get the most out of each safety meeting, consider five key issues: 1. Content 2. Method 3. Location 4. Reinforcement 5. Follow-up. For simplicity’s sake, think of each one of these issues as a step in the process of producing successful safety meetings. Samuel Sanguedolce is a certified industrial hygienist and certified safety professional and is the director of environmental health and safety for Nassau Community College in Garden City, New York.

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Attendance of a senior level person reinforces that the company takes safety seriously. An effective safety meeting starts by having in attendance a good cross section of people representing all levels of the organization. These should include whoever handles human resources, employees, a union representative if there is one, and representatives from the management team. Occasionally, have the senior management person at the location open the meeting and sit in. It’s a sign of commitment and sends a strong message to employees. Of course, the safety supervisor will also be present at the meeting and is the appropriate person to create the agenda and assign certain objectives to attendees. The attendance of a senior level person reinforces that the company takes safety seriously and sends a good message to the rest of the group. There are several logistical tactics to remember for running successful safety meetings. ●

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Schedule safety meetings early in a shift when employees are more alert and less likely to be in the middle of a crucial task. Avoid Mondays and Fridays if employees have the weekend off. Set a regular schedule, such as the first Tuesday of the month or every other Wednesday. Inform everybody who needs to know well in advance to assure attendance. Send out reminders the day before, and confirm orally with all

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the employees you have contact with during the previous day. Carefully time the length of meetings. Meetings held once a month should be 30 to 45 minutes. Those that are once a week should be 20 to 30 minutes. The longest meetings should run no more than an hour. Schedule topics over a long period. A year is most common. Distribute an agenda ahead of time and assign someone to take notes. Post the notes taken at the safety meeting for all employees to see.

Conducting a successful and interesting safety meeting takes planning on the part of the individual in charge. Simply reading safety procedures from a manual is hardly the best way to maintain a captive audience. A good meeting is one where all in attendance get a chance to contribute. The only true measurement of whether or not a safety meeting was a success is if the materials provided were presented in such a way that employees were able to retain the information provided, and then made the information part of their everyday work habits. Here are some additional tips for a well-run safety meeting. ●

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A successful meeting may require more than just chairs and a speaker. Think about the equipment you will need, including a PA system depending on the size of the room. If participation is expected, seating is important. The use of round tables works best. If only chairs are used, arranging them in a U-shape allows everyone to interact. Be sure the meeting room is at a comfortable temperature and the waterwelljournal.com

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lighting is appropriate. These factors have been proven to help learning and retention. Games, activities, and contests that promote interactive participation can make a dull subject come to life. DVDs, PowerPoint presentations, or slides can add a level of interest that will cause more of the information to be committed to memory. Don’t use outdated slides or training materials that are obviously from another time period. Upbeat, current videos and presentations will hold the interest of all involved. Different individuals learn in different ways. By using a variety of techniques, you will make sure the information is understood by all. When videos are used in combination with discussions, retention levels can increase. If some employees have lower literacy levels, or if English is not their native language, include handouts and visual text written in several languages to accommodate all attendees. Hands-on demonstrations are an excellent way to drive home your point.

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Review safety suggestions offered by employees Tour the work environment, facility, or field operations to identify safety issues as a group.

Safety orientation meetings should also be conducted for new employees shortly after their arrival. Current employees should be required to attend periodic safety refresher courses.

The objectives of a safety meeting could be: ● ●

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Examine the most recent types of accidents or near misses Discuss new programs and interventions that may be needed to avoid the circumstances that led to those near misses or injuries Assess company-related safety goals Cover subjects that need to be reviewed from a legal or insurance standpoint Point out new changes in state or federal occupational health and safety regulations and standards Review existing programs to ensure continued effectiveness Review new equipment or changes in procedures

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Tailgate Safety Meetings It is common in construction work to have short, informal tailgate safety meetings of 5, 10, or 15 minutes before work daily or once a week, with a longer talk at least once a month or at the start of each phase of the construction project. These meetings involve a smaller cross section of employees and usually don’t include those in management or administration. The meetings might be held at headquarters before workers disperse for the day or might be held in the field.

Be sure to end the safety training meeting on a positive note. A quiz with prizes, an evaluation form for feedback, and a question-and-answer session are all good ways to reinforce the material just before the meeting comes to a close.

Meeting Objectives

Topics for tailgate meetings may cover safety as it relates to:

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Proper lifting Eye and hand protection Personal protective equipment Ladders New equipment Hand tools Trenching and excavation Drilling Slips and falls Reporting emergencies First-aid procedures Lockout/tagout Alcohol, illegal drugs, and prescription drug usage.

Safety meetings are a helpful means of managing the safety risk in a workplace. However, conducting safety meetings is a waste of time if the company doesn’t already have a comprehensive safety program in place. With such a program, safety meetings will be efficient and the program will serve as an outline of the topics and objectives to be tackled in the safety meeting. WWJ

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Water Well Journal January 2012 33/

By Ed Butts, PE, CPI

New Year’s Resolutions The beginning of the year is a good time to review goals and achievements.

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ike many of you, I try to dedicate myself to preparing and hopefully abiding by a sometimes long and often unrealistic list of New Year’s resolutions. For me, a set of New Year’s resolutions is not simply a list of typical goals. You know the ones—lose weight, quit smoking, be nicer to my dog, etc.—but resolutions for me are more a way of reviewing my life and how well I did with fulfilling my goals from the previous year. As an engineer, I like to use a regular interval of time to sit and review my goals and achievements, and the first part of a new year has always seemed to be as good as any other. The only difference between you and me is that this year I intend to go a little further than normal and publish them for all to read. So, with apologies to those of you expecting to read the next installment of the “Groundwater Treatment” series (which will continue in the February issue of WWJ), here goes.

Successes and Failures We are constantly exposed to ongoing conflict as to how to function in our personal and professional intercourse with others. On one hand we are prone, if not downright destined, to accept and work to overcome the continual failures and rejections resulting from the various Ed Butts, PE, CPI, is the chief engineer at 4B Engineering & Consulting, Salem, Oregon. He has more than 35 years experience in the water well business, specializing in engineering and business management. He can be reached at epbpe@juno.com.

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I strive to constantly improve and expand my knowledge of wells, water systems, and engineering-related topics and am excited when I can use any of this information in a realworld application. setbacks that regularly occur in our lives. We often view these as “character builders.” These episodes often result from constantly striving to satisfy our peers and mentors by improving our interpersonal relationships with our families, friends, and business associates. When these efforts are unsuccessful, they are usually followed by feelings of rejection as our failures are fully realized by those close to us. Conversely, we are often told by our parents and teachers to accept our successes and recognition as just another— even maybe less important—part of our life. We are constantly instructed to either disregard or downplay the many good things that may happen in our lives in order to avoid the appearance of arrogance. Although this may sound like a contradiction, it is almost a certainty to occur as our failures are one of our established and often criticized “losses” of our character, while the success we may gain from our “wins” are frequently downgraded and often regarded as unimportant. I would never condone using one person’s successes as ammunition

against another’s failures, nor do I believe it is necessary to downplay a person’s successes in their lives as an overriding factor to their own failures. The priority to me is balance. Virtually everyone who has performed any meaningful measure of a positive activity has some measure of a significant accomplishment, award, or recognition in their lives that can surely offset at least a portion of their failures or setbacks. When I started to think about preparing my resolutions and goals for an upcoming 12 months in previous years, I often disregarded any success that I may have realized during the past year and concentrated strictly on reducing my failures and the multitude of ways I could improve myself. However, as I eventually aged and gained the benefit of perspective and wisdom, I began to realize that our lives are more or less a culmination of all of our experiences, good and bad, and that ignoring one part for the strict consideration of the other was not a fair or accurate assessment. That attitude ultimately has enabled me to create a much more realistic and fair appraisal of my achievements and failures. So with that said, I hereby submit my professional New Year’s resolutions list for 2012.

Professional Resolutions It is difficult for me in many ways to separate my professional life from my personal life, especially when considering the various and many interactions I have with people each day. However, I believe it will provide better clarity and understanding for you if I do. waterwelljournal.com

When considering professional goals, many people would cite the need to make more money, getting more business, and suchlike as their top priorities. But I feel those types of goals are often self-fulfilling, particularly if other lesser goals are your true aim. In my case, my primary resolutions for my professional life involve two very specific goals: #1. Improve my knowledge base. #2. Improve my client relationships.

Improve My Knowledge Base Improving my knowledge base is one of my most important goals. It is to try and learn something that I do not already know or to improve my knowledge of a topic I already work with. Given the fact I work with so many various branches of science and technology every day, this has become a relatively simple task. I have used this single-minded, basic goal since I began working in the water well industry almost 40 years ago and have been able to apply the results on a regular basis. Even before I started trying to learn and work within the complicated world of engineering, I easily found an abundance of improvements I could make by increasing my knowledge base in groundwater, wells, and water systems. The first application of this tenet I vividly remember was setting out to learn all of the service instructions and applications in an early 1970s version of the Franklin Electric Service Manual. In those days the service manual was not as comprehensive as it is today, and studying to learn and hopefully memorize such topics as motor currents and how to determine insulation resistance in a submersible motor were some of my primary goals. Although most of what I learned has easily blended into practical applications during the many service calls I responded to over the years, I can distinctly remember where learning a specific troubleshooting task from the manual saved us from pulling a deep well pump installation. The well driller I was working for around 1976 had re-installed an existing well pump in a newly deepened well at a setting of about 350 feet and the motor would not start. It was late on a Friday evening and the driller called the shop to get help from a bona fide pumpman. Twitter @WaterWellJournl

Being the only troubleshooting help available, I offered my services and quickly drove to the site. Upon arrival and after listening to the driller’s story about the re-installation procedure, I recognized that the problem was probably caused from a simple mixup on the single phase wiring code. To make a long story short, I was able to draw upon the specific knowledge gained from my earlier review of the service manual, remembered how to re-establish the correct wiring color code, and soon had the unit running. This isn’t anything I instinctively knew. No, it is but one example of where I was able to draw upon the knowledge provided by others and passed onto me from reading a service manual with the primary goal of expanding my ability and worthiness to my employer—an experience I have been able to repeat many times over the past years. Even today, I strive to constantly improve and expand my knowledge of wells, water systems, and engineeringrelated topics and am excited when I can use any of this information in a realworld application. Regardless of how many years you may have working in this business, remember that you can never know everything—or even enough, as far as I am concerned. There is always something more for you to learn.

Improve My Client Relationships The next topic, improving relationships with clients, is always a dynamic and ever changing experience for me. Many of my clients are government agencies such as municipalities or water districts, and the relationships I might develop with individual workers become fleeting and unpredictable. Sometimes it seems I just get to know someone well and they are gone, usually through retirement or advancement to a higher position. Although this often makes developing a friendship difficult, I have been fortunate through the years to regard the vast majority of the frontline people I associate with who work for my clients as friends to a certain degree. Obviously, that same feeling may not be there for me and is not always mutual as many people may prefer to guard

their feelings and outward friendship. And let’s face it, some people just do not click—but for the most part, I have been lucky. Even with my relative success with relationships, time seems to change all things and one of the most significant changes I have seen is the recent implication that all government workers are either on the take or just waiting to be bought. Therefore, they are more careful than before, and this means I can no longer buy lunch for an old friend or take them to a basketball game. In fact, in most cases, many of my mutual friendships that might go back 30 years or more are no longer valid. This saddens me greatly and although I wish it didn’t have to be this way, I understand. As I mull over my relationships with clients and clients’ employees during the past 12 months, I must concede this past year marks the first time I have ever been dismissed by a client. Even though this occurrence still bothers me a great deal, the final decision was actually a mutual one. It was a case where the client did not heed my recommendations dealing with the construction of a filtration plant, and I had what I felt were grave concerns regarding the design and operation of the plant. So we mutually agreed to part ways. As I look back, I admit I could have handled it much better and not allowed a pair of overblown egos to intercede. I now recognize that some people just do not mix, and we were two. Suffice to say that if I take anything away from this experience, it is to try and be more patient and understanding of a contrary opinion and to fully hear out what that other side has to say— before I tell them they are wrong! Boy, do I feel better now. Until next time, work safe and smart. WWJ

Learn how to engineer success for your business Engineering Your Business: A series of articles serving as a guide to the groundwater business is a compilation of works from long-time Water Well Journal columnist Ed Butts. Visit NGWA’s Online Bookstore at www.ngwa.org for more information. Water Well Journal January 2012 35/

By Ron Slee

Choose to Succeed with Your Business Here are two goals that will point you toward success this year.

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he Judeo-Christian philosophy of seven good years and seven lean years isn’t an optimistic view of the world. I choose to follow the Asian approach of one bad year followed by three good years. I guess that makes me an optimist by design. This year promises to be one of extreme challenges to our moods and psyches. It is election year all across the country and we are about to be bombarded as never before. Wow, that does wonderful things for my outlook. So, I want to start the year with a positive and direct message. You get what you earn or you get what you deserve. I want you to get what you earn.

Goal: 100% How about we start with the goal of retaining every customer who did business with us over the past two years? Yes, I want you to do business in 2012 with every single customer who you did business with in 2010 and 2011. There will of course be exceptions such as people who are deceased or businesses that went bankrupt. But barring those, try to retain 100% of your customers who did business with you in 2010 and 2011. It’s a tough mission. Start by making sure you can report on the mission. If you don’t have the ability to generate a report that shows Ron Slee is the founder of R.J. Slee & Associates in Rancho Mirage, California, a consulting firm that specializes in dealership operations. He also operates Quest Learning Centers, which provides training services specializing in product support, and Insight (M&R) Institute, which operates “Dealer Twenty” Groups. He can be reached at ron@rjslee.com.

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Yes, every single customer who buys from you once a year should buy something from you every year. customer purchases by year, now is the time to set one up. We want to see every month a list with customer names down the side and each year’s purchases in columns across the top: 2010, 2011, 2012. I would like you to review the list every month and note everyone who has a zero in the 2012 column. I know this will take time, but it is critical to do this on a regular basis. Harvard University’s business school did the definitive work on customer retention in the 1990s. From it came a book called The Service Profit Chain. It states the impact of customer retention on business profitability. It says increase your customer retention by 5% and you will increase your business profitability by 45%. That’s right! Move from 80% retention to 85% retention and the profit of your company will go up by nearly 50%. (Sound a little familiar? We talked about this in our November column.) Pretty astounding, isn’t it? Well, in my consulting practice I have proven the same kind of results with my clients. It’s amazing!

Yes, They Should Buy From your report you will see there are customers who purchased from you in 2010 who didn’t buy anything from you in 2011. Those customers defected

from your business. Those particular customers in all likelihood stopped buying from you and no one in your company noticed. That’s what I want you to change. Perhaps there are some of you who don’t think a customer will necessarily buy something from you each and every year. That has to change. Yes, every single customer who buys from you once a year should buy something from you every year. It is up to you. Perhaps it is maintenance of a pumping system, an annual checkup on a home installation, or just an accessory. But you have something that each customer requires and should buy from you to manage their water systems more effectively. Retaining customers is important for a whole range of things. You get to know their likes and dislikes and how they like to be treated. They get to know more completely what you have to offer and how to deal with you. All of that makes it more difficult for them not to do business with you. That’s what it’s all about.

Every Part Every Day I want to now focus on the parts business. As you do know by now, my No. 1 rule in parts is: “Find every part for every customer the same day they make the request or place the order.” And I mean find it—not put in an order with a vendor without knowing when it will ship. I mean find it such that you can have it shipped the same day. I first did this in the 1970s during a strike of a major supplier of the distributor with whom I was working. We set the goal that we wouldn’t let the sun set waterwelljournal.com

on a day that we did not find every part. It was a 53-store operation that did millions of parts sales. The strike lasted for three months, and we failed just once. But I’m sure that everyone there at that time remembers it. The point is we were able to accomplish a rather significant result. We found every part for three months every day before we went home for the day except once. I remember that with pride. Well, here comes the rest of the story. When the strike ended, we obviously wanted to continue at that high level. We set the same goal to the same people, but we failed. We could not get the same sense of urgency for everyone involved the way we could with the strike as the rally point. That is the challenge I give to you this year in your parts operations. Find every part that every customer wants and do it before you go home. So there are my two New Year’s resolutions for you. Retain 100% of your customers. Find every part every customer wants the same day. If you pay attention to those two goals and work to achieve them, you will save yourself a lot of grief during the election funny season. Happy 2012! WWJ

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By Michelle Nichols

Selling Strong in the New Year You can align your sales goals with your personal goals to sell more effectively using this six-step planning guide.

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love the start of a new year. As I look at my clean, fresh calendar, I see 52 weeks of opportunity to sell better and live more fully. If you’re like me, it’s tempting to jump right in and start filling up those hungry boxes with your routine appointments and activities. But hey, resist that temptation! Whether you keep your calendar on a computer or on paper, now is the perfect time to create a master plan for the upcoming year. I call this one “Intentional Sales Planning” because it helps align your selling activities with your intentions. As a result, you will sell more and be happier. My six-step process follows.

Step 1. Look Back Review the previous year. Did you make enough money? Have enough fun? Do something meaningful that could affect the rest of your life? If you answered no to any one of these questions, it’s time for a new plan.

Step 2. Look Ahead Take some time for dreaming and scheming. If you could design the year ahead, what would it look like? Another approach is to mentally project yourself a year out and look back. What do you wish you had accomplished during that year? Michelle Nichols is a professional sales speaker, trainer, and consultant based in Reno, Nevada. Her Savvy Selling Success Pack is available through NGWA. She can be reached at (775) 303-8201 or at michelle.nichols@savvyselling.com.

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For each goal, eliminate those activities with the lowest return on investment in terms of money or fun. Set goals to do more in areas or activities that matter to you. These could include work, community service, family, friends, travel, exercise, health, spirituality, and personal fun.

If you choose this path, don’t forget to make a plan concerning what you want to do with your smaller customers. I once consulted for a company that sold two products, one of which went for 100 times more than the other. They were having difficulty servicing both sets of customers. I recommended they sell one of the two divisions because it was really two different businesses. You can make money selling to minnows or whales, but selling to both will drive you and your customers crazy, muddle your brand, and drag down profits.

Step 3. Think Different

Step 4. Choose Right

List the activities necessary to accomplish each goal. Maybe this is the year for a “Big Hairy Goal.” If so, you need to do things differently from last year. For example, if you decide you want to sell 250% more units this year, you will need a new strategy. Maybe it’s time to add some extra employees, outsource your marketing, or delegate follow-up calls to your customer service reps. Remember, you don’t have to do it all yourself. In fact, your highest returns will come by means of your planning and leadership. However, if you sold 100 units last year and want to sell 110 units this year, you can probably just do the same activities you did before—only a little more or a little better. Another way of selling a lot more is to target larger customers. This takes more planning and effort up front, but many successful sales organizations have chosen this path.

Honestly evaluate if you must scale back one goal to reach a more important goal. For example, to reach a significant sales goal, you may have to pass on coaching your child’s sports team or going on Sunday golf outings. Be sure you think this through. Beware of unintended consequences. If it requires a sacrifice from your family and others who depend on you, you’ll need to sell them on your plan. If they are behind you 100%, you can accomplish a lot more than if they begrudge the time you’re away from them.

Step 5. Be Satisfied Consider if you’re at that point in your life where you don’t want to give up any of your non-work-related goals. If so, it’s time to make peace with that and be satisfied with just maintaining your business activities and free up the time and energy for your worthy lifestyle goals. waterwelljournal.com

Step 6. Be Honest For each goal, eliminate those activities with the lowest return on investment in terms of money or fun. This is hard because you have to admit that an activity didn’t work out the way you’d hoped. For example, for the last few years I have sent out a sales newsletter to subscribers who requested it. However, my analysis showed that I wasn’t getting an acceptable return on the time and expense it entailed. So last fall, I sent out a final newsletter announcing I was ceasing its publication. This freed up some time and energy for other projects that produced a higher rate of return. Planning is one of the few tasks a salesperson or business owner can’t delegate. So whether it’s planning a year’s work or a specific project, it must be done, and done by the person who’s ultimately responsible for the results. As a fellow salesperson once quipped, “An ounce of planning is worth a pound of frenzied activity.” Better planning now means better sales and more enjoyment in the coming year—and beyond. Happy selling! WWJ

Get more sales information online! Go to waterwelljournal.com and see other complete Water Well Journal articles that will help you with your sales skills. WWJ ’s online home features current and past articles, daily news posts, buyers guides, and links to other valuable information. Bookmark the page because it is updated every day!

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National Groundwater Awareness Week Promote the resource that provides your livelihood. Educate your customers about the importance of annual water testing and well maintenance during National Groundwater Awareness Week, March 11-17, 2012. You will be helping them, yourself, your business, your industry, and the resource. NGWA is here to help you spread the word! From sample letters to the editor and radio spots to print ads, posters, and fliers, NGWA has materials for you to use. To access these resources—and more—visit www.NGWA.org or call NGWA’s public awareness department at 800 551.7379 or 614 898.7791.

March 11-17, 2012 Twitter @WaterWellJournl

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By Alexandra Walsh

Building Successful Teams Companies that encourage collaboration find success.

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eople in every workplace talk about building the team, working as a team, and “my team,” but few really understand how to create the experience of teamwork or how to develop an effective team. Belonging to a team—in the broadest sense—is a result of feeling part of something larger than yourself. It has a lot to do with your understanding of the mission or objectives of your organization. In a team-oriented environment you contribute to the overall success of the organization, and you work with fellow members of the organization to produce these results. Even though you have a specific job function or you belong to a specific department, you are unified with other organization members to accomplish the overall objectives. The bigger picture drives your actions; your function serves the bigger picture. You need to differentiate this overall sense of teamwork from the task of developing an effective team that is formed to accomplish a specific goal. People confuse the two team-building objectives. Developing an overall sense of teamwork is different from building an effective, focused work team. The goal the team undertakes may fulfill a legitimate need the company has—such as a safety team. The exercise of building the team may be the means—a high-impact learning experience—to that end. Alexandra Walsh is the vice president of Association Vision, a Washington, D.C.–area communications company. She has extensive experience in management positions with a range of organizations.

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Each person on a team needs to feel they have played an important part in reaching the team’s goals. Team building provides realistic experiences that empower individuals to contribute to common goals. The success of most organizations depends on the ability of individuals to build effective teams.

The Benefits of Team Building The main goals of team building are to improve productivity and motivation. The benefits of team-building programs are so significant that many companies have incorporated team-building strategies into their standard training program. Some of these benefits include: ● ● ● ● ● ● ●

Improves morale and leadership skills Overcomes barriers that thwart creativity Clearly defines objectives and goals Improves processes and procedures Improves organizational productivity Identifies a team’s strengths and weaknesses Improves the ability to problem solve.

support. Teams require resources—and especially, time. Company teams are most effective when: ● ●

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Here are a few more team-building tips for establishing a new team and setting it on the path to success. ●

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Putting the Team Together If a company is just beginning to entertain the idea of organizing employees into teams, it should consider starting with just one or two to determine what team activities the organization can

A diverse group of employees is able to participate The number of teams on which any one employee may participate is limited Teams establish a regular meeting schedule Teams require periodic team goal setting Minutes or notes are posted from team meetings or projects Teams self-perpetuate by regularly adding newer employees.

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Encourage diversity of skills and personalities among the team. Team success is a near certainty when all team members maximize their strengths, compensate for their peers’ weaknesses, and when different personality types complement and balance each other. Build trust between team members. Trust comes through knowing each other, and team members feeling they can rely on others if they need help with what they are working on. New teams can benefit from team-building activities which focus on building trust. Inspire a common vision. Belonging to a team means feeling part of something bigger than yourself. In a teamoriented environment, you contribute to the overall success of the organizawaterwelljournal.com

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tion. The team leader and all team members can play a role in identifying a common vision that unifies the team. This could include developing a team mission statement that sets out the team objectives and how the team contributes to the organizational goals. Examine your reward systems. Does your new teamwork environment support individuals working on their personal goals rather than team efforts? Pay systems typically recognize and reward achievements from individual employees, while performance management systems, appraisals, and even promotions focus on workers’ personal goals. Establishing a new team can provide an opportunity to change the focus to be more team and group oriented. Involve the team in decision making. Each person on a team needs to feel they have played an important part in reaching the team’s goals. Involving team members in decision making encourages shared ownership of outcomes. Although it is not always the case, a team that debates a decision

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Check Out WWJ ’s Web Site Be sure to visit Water Well Journal’s new home online to read this article and others at www.waterwelljournal .com. The Web site features awardwinning articles from the current and past issues of Water Well Journal, a newsline updated daily with breaking stories in the groundwater industry, WWJ’s searchable buyers guide, classified advertising, and more. Let us know what you think by commenting on the story online.

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until consensus is reached will often arrive at better decisions. Develop transparency and awareness of what team members are working on. If teams understand who is currently working on what, this can help bring the team together and prevent internal tensions. As an example, you could post each team member’s current projects on a board. For a new team, this type of awareness of the role each person plays in the bigger picture is even more important than for existing teams. It encourages col-

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laboration and helps people understand how they can best support their colleagues. Fostering teamwork is creating a work culture that values collaboration. In a teamwork environment, people understand and believe that thinking, planning, decisions, and actions are better when done cooperatively. People recognize, and even assimilate, the belief that none of us is as good as all of us. It’s hard to find workplaces that exemplify teamwork. Schools, family structures, and pastimes emphasize winning, being the best, and coming out on top. Workers are rarely raised in environments that emphasize true teamwork and collaboration. However, you can create a teamwork culture by doing just a few things right. With commitment and appreciation for the value teams can offer, you can create an overall sense of teamwork in your company. Even if a company tries only one of these team-building tips, they’re sure to help the company and its team become more effective. WWJ

Water Well Journal January 2012 41/

COMING

EVENTS

January 5–7/ 2012 Colorado Water Well Contractors Association Annual Conference/ Denver, Colorado. Web: www .cwwca.org

January 19–20/ Kansas Ground Water Association Annual Convention and Trade Show/ Hutchinson, Kansas. Web: www.kgwa.org

January 27–28/ North Carolina Ground Water Association Trade Show/ Greensboro, North Carolina. PH: (919) 8760687, Web: www.ncgwa.org

January 11–12/ 2012 Wisconsin Water Well Association Ground Water Conference: Movies/ Wisconsin Dells, Wisconsin. Web: www.wisconsinwaterwell.com/ convention.html

January 22–23/ 90th Annual Minnesota Water Well Association Trade Show and Convention/ Alexandria, Minnesota. Web: www.mwwa.org/news1.html

January 30–February 1/ Idaho Ground Water Association Annual Convention/ Boise, Idaho. PH: (208) 888-0988

January 12–13/ Nebraska Well Drillers Association Forty-Sixth Annual Short Course/ Kearney, Nebraska. Web: www .nebraskawelldrillers.org January 12–13/ 2012 Utah Ground Water Association Conference & Expo/ Mesquite, Nevada. Web: www.utahground water.org January 13/ Louisiana Ground Water Association Convention and Trade Show/ Marksville, Louisiana. Web: www.lgwa .org/events.html January 17–18/ Empire State Water Well Drillers’ Association Annual Meeting/ Rome, New York. PH: (315) 339-8960. Web: www.nywelldriller.org/news.asp? id=108

January 24–27/ Texas Ground Water Association 2012 Annual Meeting/ San Marcos, Texas. Web: www.tgwa.org January 25–27/ Wyoming Water Well Association 2012 Convention/ Casper, Wyoming. Web: www.wywaterwell.org January 26 and February 2/ Safe Drinking Water Act Regulatory Update/ New Brunswick, New Jersey. Web: www.cpe .rutgers.edu/courses/current/eo0207ca.html January 26–27/ Iowa Water Well Association 83rd Annual Convention & Trade Show/ Coralville, Iowa. Web: www.iwwa .org/calendar.htm January 26–27/ Pennsylvania Ground Water Association 2012 Winter Conference/ Grantville, Pennsylvania. Web: www.pgwa.org

2012 Annual Convention & Trade Show January 24–27, 2012

February 1–3/ 2012 Montana Water Well Drillers Association Annual Convention/ Billings, Montana. PH: (406) 2495109, Web: www.mwwda.org February 3/ South Carolina Winter Meeting and Trade Show/ Columbia, South Carolina. PH: (803) 356-6809, Fax: (803) 356-6826, E-mail: scgwa@sc.rr.com, Web: www.scgwa.org February 7–8/ 2012 Michigan Ground Water Association Fundamentals Course/ Lansing, Michigan. Web: hwww.michigan groundwater.com February 9–10/ Illinois Association of Groundwater Professionals 2012 Annual Meeting & Expo/ East Peoria, Illinois. Web: http://iagp.org/?page_id=27 February 9–10/ Maryland-Delaware Water Well Association Convention/ Baltimore, Maryland. Web: www.mdwwa .org/newsandevents.html February 9–11/ Mountain States Ground Water Association Expo/ Laughlin, Nevada. Web: www.mountainstates groundwater.com February 10–11/ 2012 Pacific Northwest Ground Water Expo/ Portland, Oregon. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice@ngwa.org, Web: www.NGWA.org

to trance n e E on FRE hibits x e e h t day! Thurs

February 15–16/ Nebraska Well Drillers Association Annual Convention/ Lincoln, Nebraska. Web: www.nebraskawell drillers.org

San Marcos Hotel & Conference Center San Marcos, Texas

To develop, promote, and protect Texas groundwater and the water well industry. Contact information:

Leroy Goodson Phone: (512) 472-7437 Fax: (512) 472-0537 E-mail: LGoodson@twca.org www.tgwa.org 42/ January 2012 Water Well Journal

February 15–16/ Oklahoma Ground Water Association Conference and Tradeshow/ Norman, Oklahoma. Web: www.okgroundwater.org February 15–17/ Virginia Water Well Association Winter Conference & Trade Show/ Richmond, Virginia. PH: (540) 740-3329, E-mail: info@well-drillers.com, Web: www.vawaterwellassociation.org *Dates shown in red are National Ground Water Association events.

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waterwelljournal.com

NEWSMAKERS NEW ADDITIONS Water-Right Inc., a manufacturer of water treatment equipment, announced the addition of Allen Hurtado as regional sales manager for the west coast, Allen Hurtado including Montana and Idaho. Hurtado has more than 30 years of experience with emphasis in residential and commercial water treatment. In addition to residential water improvement, his experience spans numerous market segments that include irrigation, industrial process, high purity, and small public water systems. CSI Controls, a manufacturer of control panels for the water and wastewater industry located in Ashland, Ohio, with distribution throughout the United States, announced DC Sales as their wholesale factory sales representative for Arkansas, Louisiana, Oklahoma, and Texas. DC Sales was established in July 1976, growing to be diversified while focusing on markets including water well, wastewater, municipal, plumbing, pool/spa, irrigation, and agriculture. ARCADIS, the international consulting and engineering company, hired Joseph Sensebe as vice president of Malcolm Pirnie, the Water Division of ARCADIS, and location leader of the company’s New Orleans and Metairie offices. Sensebe will be responsible for operations, business development, government relations, and project delivery of water infrastructure engineering and technical services to municipal, state and federal clients in Louisiana and Mississippi. Sensebe brings more than 22 years of combined engineering industry experience in the areas of program and project management, business development, operations, financial analysis, and strategic planning to his position at Pirnie/ARCADIS. He previously served as program manager and principal-in-charge for high-profile facility restoration, pump station repair, and wastewater systems projects.

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PROMOTION Southwire Co. has named Sam King regional vice president of its original equipment manufacturer water and irrigation market. In this role, King is responsible for growing market share for Southwire’s OEM division while building and maintain- Sam King ing customer relationships, managing manufacturer representatives, adding products to Southwire’s portfolio, and attending customer and industry events. BUSINESS GROWTH The city of Cincinnati, Ohio, is one of the latest municipalities to join Flow Works, a secure Web platform to gather, analyze, and understand all forms of environmental monitoring data. The city is moving its environmental monitoring data onto the FlowWorks Web platform where it can be securely stored, edited, analyzed, and turned into actionable information. “Cincinnati examined the platform from top to bottom,” says FlowWorks Operations Manager Craig Kipkie. “Fortunately for us, they liked what they saw. FlowWorks brings people and data together, with features like editing tools, the real-time calculation engine, rainfall IDF curves and statistics, and the inflow and infiltration (I&I) estimator, causing people to notice.” Connecticut Water Service Inc. announced that the Maine Public Utilities Commission has approved the acquisition of Aqua Maine Inc., a subsidiary of Aqua America Inc. Connecticut Water Service reached an agreement to purchase Aqua Maine from Aqua America in a transaction for an estimated $53.5 million. ACCREDITATION/REQUIREMENTS NSF International, an independent global organization that certifies products and writes public health standards for water, food, and consumer goods, has earned accreditation from the Joint Accreditation System for Australia and New Zealand to issue the Australian

WaterMark, required on plumbing and water treatment products sold in those countries. The WaterMark certification includes material safety and performance testing as well as an audit of the manufacturing facilities. The U.S. Department of Homeland Security’s Science and Technology Directorate Commercialization Office released the newest Commercial Applications Requirements Document that outlines the specific requirements for a stand-alone, mobile potable water treatment system to be used during disaster response efforts. The Science and Technology Directorate worked with the emergency response and recovery communities to identify the need for mobile water treatment systems in the field and will evaluate solutions proposed by the private sector under the System Efficacy through Commercialization Utilization Relevance and Evaluation (SECURE) program. AWARDS Pentair Inc., a global provider of innovative water solutions, was honored at Aquatech Amsterdam, a global trade exhibition for process, drinking, and wastewater. Pentair won the overall Aquatech Innovation Award 2011 that recognizes the most innovative product, service, or solution in the water industry. The Mesa Consolidated Water District Board of Directors in Costa Mesa, California, announced that Mesa Water received several awards in 2011 for outstanding work in the areas of engineering, finance, public outreach, and business operations. Offered annually by industry organizations, the awards honor top-performing government and water agencies.

Do you have any news about your company or someone at your firm? If so, send all the necessary information to: Mike Price, Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081. E-mail: mprice@ngwa.org. Deadline is 15th of two months preceding publication (January 15 for March issue).

Water Well Journal January 2012 43/

FEATURED

PRODUCTS

Solinst Offers Clear Biodegradable Bailers The Solinst Model 428 BioBailer is a disposable bailer made of clear, biodegradable PVC. The standard bailers have a 1½-inch by 3-foot body to hold more than one liter of sample. The transparent body allows the sample to be checked visually. Each bailer includes a sample release device. The rigid bailer design will not bend, which allows for easy handling. The dense

PVC design eliminates the need to use weights in most groundwater sampling applications. The top and bottom of the bailer are both tapered to prevent hang-ups in the well. There is a sturdy handle with an opening for a suspension cord, or a Solinst Model 103 Tag Line. Although the BioBailer will

9570-VTR See the 9570-VTR in action at www.ams-samplers.com/9570-vtr-video 3,000 lb. Hydraulic Hi-Speed Winch Requires Less Operator Attention 4,000 ft-lb. Auger and 201 ft-lb. Hammer with Pivot & Locking Systems New Auto-Drop Hammer with Improved Hammering Capability & Functionality Stronger Mast with a Larger Foot for Increased Stability and Pullback Force Tier 4, 60 HP John Deere, Liquid-Cooled Diesel Engine with 30 Gallons Fuel Tank Hydraulic Tooling Rack with Increased Capacity for 4ft and 5ft Tooling Dozer blade functions as independent outriggers and accessory carrier Run Everything from a Control Panel with Digital Engine Diagnostics Display Stow-Away Control Panel Arm to Store Panel Inside During Transport The hammer, auger, winch, and auto-drop can all be positioned over the same borehole without realigning or repositioning the rig More Compact Height and Width

Circle card no. 40

SJE-Rhombus Enhances Design of Double Float Master Pump Switch SJE-Rhombus, a provider of pump control solutions for water and wastewater applications, has enhanced the design of the Double Float Master pump switch for use in a wider range of applications. The new Double Float Master mechanical pump switch has an enhanced pumping range of 3 to 48 inches. Additionally, the new pump switch has an increased amp rating of 15 FLA at 120 VAC or 240 VAC. The pump switch consists of two narrow-angle mechanical floats and a splice tube. The splice tube contains a holding relay that enables the floats to function in series. The holding relay eliminates pump chatter in turbulent conditions, allowing the Double Float Master pump switch to operate relay control panels for any larger pump applications. Circle card no. 41

Fully Equipped Weight Under 12,000 lbs. with a Lower Center of Gravity

800-635-7330

biodegrade when disposed of in a landfill, the high quality material still allows the BioBailer to meet the same standards as other PVC bailers, including VOC sampling.

Bilco Offers New Wireless Intrusion Detection System for Access Points in Water Treatment Facilities

ams@ams-samplers.com

44/ January 2012 Water Well Journal

www.ams-powerprobe.com Circle card no. 2

The Bilco Co. announced a new partnership with CNIguard, a United Kingdom–based manufacturer of intrusion detection systems, for access points in water treatment facilities. CNIguard serves North America from an office in western Pennsylvania and Bilco will now act as the exclusive distributor for this innovative wireless security system in the United States and Canada. Bilco’s CNIguard intrusion detection system is waterwelljournal.com

FEATURED Expansion Project at Carmeuse Brady Operation Results in High Efficiency Sand Frac Plant

PRODUCTS

85% to 90% of the feed sand falling within these gradations, Voca West is the most efficient frac plant in the Brady operations group and one of the most advanced operations of its type in the area. Circle card no. 43

specifically designed to protect access points in drinking water distribution systems against the threat of intentional contamination. The system uses a patented Smart Sensing Technology to detect tampering such as drilling, grinding, and cutting, while eliminating costly false alarms. The computerized system has the ability to distinguish between real threats and common occurrences such as heavy rain, hail, and the like, and is rated for a maximum of one false alarm per year. Unlike video or audio surveillance systems on the market, CNIguard does not rely on human interpretation to determine if a threat is real.

Convenient Peristaltic Pump from Solinst Shows Versatility

Carmeuse North America, a company specializing in manufacturing and supplying lime, limestone, and industrial grade sands, announced that the completion of a major expansion project at the Carmeuse Brady Operation has resulted in a renewed frac sand plant. Prior to the upgrade, the Voca West sand plant produced two grades. Now six grades will be produced including 8/12 filter pack grade (new), 10/16 filter pack grade (new), 16/30 API frac sand, 20/40 API frac sand, 30/50 API frac sand (new), and 40/70 API frac sand (new). With

Circle card no. 42

Designed for rugged field use, the reversible flow Solinst Peristaltic Pump is ideal for water or vapor sampling from shallow wells and surface water. The metal case is robust, compact, and lightweight. It has no vents, grates, or open-

Where do you want to drill today? Call us today to find your perfect drill.

1-800-404-4463 • Fraste • Ripamonte • MARL M Series • marltechnologies.com

Ripamonte Birdie 250, sampling in the Canadian Arctic.

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Circle card no. 19

Water Well Journal January 2012 45/

FEATURED

PRODUCTS

ings—making it water resistant, easy to use in the field, and easy to maintain and repair. It simply connects to a 12V power source to operate. One easyaccess control allows high or low flow sampling. The pump can be fitted with two sizes of silicone tubing. Standard ⅝-inch tubing can give flow rates to almost 3.5 L/min, while optional ⅜-inch tubing allows rates as low as 40 mL/min, ideal for low flow sampling. Pump tubing connects to smaller diameter downhole tubing with ease for high sample integrity. The pump is effective to depths up to the suction lift limit, as much as 33 feet at sea level. It is ideal for sampling in Solinst Model 615 Drive-Point Piezometers.

tion triangles in accordance with API recommendations and meet AASHTO H20 wheel loading. The manholes include a painted ductile iron lid and rim and an optional steel or polyethylene skirt. Bolt-down units have watertight lids, custom lids are available, and custom skirt heights are available.

All Emco Wheaton Monitoring Well Manholes incorporate cast-in identifica-

Circle card no. 46

Campbell Scientific Pressure Transducer Provides Reliable, Accurate Measurements

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Circle card no. 44

Emco Wheaton Monitoring Well Manholes Feature Ductile Iron Lid and Rim

threaded pipe or casing, with easy on-site changeover for multiple sizes. New features include 7-inch hardened steel serrated power rollers and heavy-duty frame construction. The spinner runs on 100 psi and will spin traditional kelly bars.

Rauch Manufacturing’s Spinner Model 112A Handles Range of Pipe Sizes Rauch Manufacturing Inc.’s spinner model 112A handles 1½ to 12-inch

Check Out WWJ ’s Online Buyers Guide Water Well Journal just doesn’t print buyers guides; they’re online too. With the WWJ Online Buyers guide, you can search by company name, product type, and location. Go to http://info.ngwa.org/wwjbg/ to have all of the information you need for your next purchase at your fingertips in seconds!

Campbell Scientific’s CS450 is a pressure transducer for water level measurements in wells, canals, ponds, harbors, lakes, streams, and tanks. It has a stainless steel case that can be submerged in most wells, canals, ponds, lakes, and streams. The CS450 outputs either a digital SDI-12 or RS-232 signal to indicate observed pressure and temperature. This output can be read by many of Campbell Scientific’s dataloggers. Circle card no. 47

STATIC WATER LEVEL IN SECONDS! • • • •

Nothing to Lower into the Well No Contamination No Cleanup NO TAPES!

Complete Kit

ONLY $995

Ergodyne Launches Two-Layer LED Winter Liners

The Well Sounder 2010 PRO measures straight and crooked wells up to 2000 ft using sound waves. The built-in data logger allows for unsupervised drawdown testing and downloads easily with the included USB cable.

Ergodyne announced the expansion of their N-Ferno Warming Product Line to include the new 6850LED and 6852LED 2-Layer Winter Liners with LED lighted brim. Exclusive to Ergodyne, these new liners with state-of-the-

For more information contact your local distributor or call us Phone: 910-778-2660 Toll Free: 888-803-3796 www.enoscientific.com

46/ January 2012 Water Well Journal

Circle card no. 8

waterwelljournal.com

FEATURED

BOREHOLE GEOPHYSICAL LOGGING SYSTEMS

PRODUCTS

For Ground Water Applications

art LEDs offer hands-free lighting all while keeping the worker comfortable, warm, and productive on the job. Ideal for anyone working in a cold environment with lighting needs, the new winter liners feature a 2-layer cotton/fleece liner, a hook and loop chin strap and hard hat suspension attachments for a secure, comfortable fit. The four LEDs are spaced for optimal lighting and flexibility with two LEDs in the brim and two additional LEDs concealed under the brim. Choose two brim LEDs for illumination up to 50 feet, two under the brim lights for close-up tasks, or all four for maximum visibility.

*Aquifer Properties* *Screen Location*

*Flow* *ELog*

MATRIX PORTABLE GROUND WATER LOGGER

Circle card no. 48

If you have a product that you would like considered, send a release to Mike Price, Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081. E-mail: mprice@ngwa.org.

*Deviation* *Video*

st

Mount Sopris Instruments, 4975 E. 41 Ave., Denver, CO 80216 ph: 303.279.3211 fx: 303.279.2730 www.mountsopris.com Circle card no. 20

Circle card no. 27

Twitter @WaterWellJournl

Circle card no. 15

Water Well Journal January 2012 47/

Classified Advertising/Marketplace 15 Bits Bits, subs, stabilizers, hole openers, etc. Over 10,000 bits in stock.

FOR SALE: 30 to 40 roller bits (mostly new), 55⁄8 to 57⁄8 , air to bearing. Call (603) 942-5581.

R L C Bit Service Inc. 8643 Bennett Rd. P.O. Box 714 Benton, IL 62812 www.rlcbit.com Ph: (618) 435-5000 Cell: (618) 927-2676 Cell: (618) 927-5586 Fax: (618) 438-0026

Jason Corn E-mail: rlcbit373@frontier.com Rick Corn E-mail: rlcbit77@frontier.com

3 Appraisals

18 Breakout Tools

Equipment Appraisals

BREAKOUT TOOLS

Nationally recognized and accredited equipment appraisals for water well drill rigs and well drilling equipment for banks, lenders, mergers, accountants, estate planning, IRS, and auctions. Experienced, knowledgeable, and recognized worldwide in the water well drilling industry. Accurate and confidential appraisal reports.

SALVADORE AUCTIONS & APPRAISALS 401.792.4300 www.siaai.com

SEMCO Inc. All Hydraulic Hydrorench S110H In Stock 1-10 Four Rollers Breaks Pipe Make Pipe to Torque Specs 800-541-1562

Palmer Bit Company has been recognized worldwide for providing the highest quality bits to the drilling industry for over 50 years. We manufacture bits for drilling everything from clays to limestone. With our experience we can help lower your bit cost, with the proper bit selection for your drilling conditions. We are available 24/7 to assist you with any questions you may have. Call 800-421-2487 Satisfaction Guaranteed www.palmerbit.com MC/VISA accepted

57 Direct Push Supplies

Manufacturer of Pre-Pack Screens ♦ 4" ID Pre-Pack NOW AVAILABLE ♦ Standard Pre-Pack When You Would Set A Traditional Well ♦ Economy Pre-Pack When Cost Is A Factor

♦ 20% Open Area High Yield Pre-Pack For Use In Low Yield Wells

♦ All Stainless Steel Pre-Pack For Aggressive Groundwater Environments

♦ Non-Metal Pre-Pack

22 Business Opportunities

When Metal Components Are Not Compatible

♦ Annular Seals Foam Bridges, Bentonite & Quick-Sleeves

19 Bucket Drill Rigs E Q U I P M E N T WA N T E D Gus Pech bucket/boring rigs, any condition. Support equipment, buckets, etc. Other brand considered. (816) 517-4532 / Jared Sisk

48/ January 2012 Water Well Journal

BUSINESS FOR SALE: Water well drilling and pump service in southern New Mexico. Two commercial acres, 2700 sq. ft. building, all drilling and pumping equipment. Annual sales average one million dollars. Price negotiable. Call (575) 649-2019.

♦ CUSTOM Pre-Packs and

Bentonite Packs *** A Johnson Screens Distributor*** **We Stock Geoprobe® Compatible Supplies & Tooling** *Proactive® Pumps Master Distributor*

Toll Free 1-888-240-4328 Phone: 1-609-631-8939

♦

Fax: 1-609-631-0993

ectmfg.com ♦ proactivepumps.com ♦ torquerplug.com

waterwelljournal.com

82 Engines

60 Down Hole Inspection

BUCKEYE DRILL COMPANY

Waterwell Camera Inspection Systems • Portable, Truck or Trailer mounted. • Retrofit compatible with Laval and most geophysical logging winches. • Full repair service and spare parts for CCV, Boretech, Wellcam and Laval cameras and controllers. • Forward and 360 degree side wall viewing color cameras. • Depths to 5,000 feet.

— CATERPILLAR ® ENGINES — ® * CAT 51HP ENGINES TO RE-

Century Geophysical Corporation 1223 S. 71st E. Ave., Tulsa, OK U.S.A. 74112 Phone (918) 838-9811 Fax (918) 838-1532 sales@century-geo.com www.century-geo.com

POWER BUCYRUS-ERIE 20W WELL DRILLS ® * CAT 61HP TURBO ENGINES TO RE-POWER BUCYRUS-ERIE 22W WELL DRILLS * COMPLETE WITH ENCLOSURE, TWIN-DISC PTO + 2 YEAR FACTORY WARRANTY

PH. 800-767-3745 www.buckeyedrill.com

CCV Engineering & Manufacturing An Aries Industries Company

800-671-0383 • 559-291-0383 Fax: 559-291-0463 E-mail: jim.lozano@ariesccv.com On the web at www.ariesccv.com

71 Drilling Equipment

75 Electric Motors EQUIPMENT WANTED: Electric motors wanted. Vertical hollow shaft pump motors. 20 to 500 hp good or bad, will pick up. PH: (800) 541-1562.

99 Geothermal Services Over 600 distributors nationwide & Canada. NSF Approved Polyethylene Fittings & Pipe Residential & Commercial Flow Centers Radiant Buffer Tanks

817-927-8486 www.watsonusa.com Sales@watsonusa.com MD 510 Geothermal Drill

Did you know? Water Well Journal classified advertisements appear online (at no additional cost) each month at www.waterwelljournal.com/ category/ineveryissue/classifieds

FOR SALE: 1975 Cyclone 36R combination drilling machine. Sputter and rotary combination, partially rebuilt. All parts included, some new, some used. $8000. Call Bill Bowen (740) 622-2770.

Check it out! Twitter @WaterWellJournl

Water Well Journal January 2012 49/

76 Elevators J & K To o l C o m p a n y I n c .

Kwik Klamps 1 & 2 (adjustable 1 –2 or 21⁄2 – 4 ) NEW – Kwik Klamp 3 (for 6 PVC) Elevators for PVC well casing (sizes 1 –16 ) Heavy Duty PVC Elevators (sizes 4 –8 ) Flush Joint PVC Pipe Clamps (sizes 4 –24 ) www.jktool.com sales@jktool.com Tel 320-563-4967 Fax 320-563-8051

Standard Manufacturing

1 – 16 Elevators All steel with safety latch.

Largest water well pipe elevator manufacturing company in the United States.

Phone:

(936) 336-6200 (800) 337-0163 Fax: (936) 336-6212 E-Mail: StandardManufacturing @yahoo.com Web site: www.standardmfg.com

SEMCO of Lamar 800-541-1562 Fax 719-336-2402 Credit Cards Accepted

Dealers Wanted

SkyRex Water Well Elevators 2 thru 36 Also lightweight PVC elevators Now Available! “Complete Reverse Circulation Drill Strings”

Rex McFadden 7931 19th Lubbock, TX 70407

Ph (806) 791-3731 Fax (806) 791-3755 www.rexmcfadden.com

90 Equipment New Low Prices

98 Generators

The perfect solution for poor well yield is only a click way. www.wellmanager.com ✔ Use on wells yielding as little as 0.10 gpm. ✔ Turn-key collection and delivery system. ✔ Fits through 24” doors. ✔ Good money from bad wells. For more information, log-on or call 800-211-8070.

DRILLING EQUIPMENT Mobile Generators

© Reid Plumbing Products, LLC

Didn’t find what you were looking for?

Put your company’s

Try NGWA’s Career Center at message here! www.careers.ngwa.org for more opportunities. Whether you are Classified advertising is a great way looking for the right job or the to reach the water well industry. right employee, the NGWA Career Call Shelby to make arrangements at Center can provide you with an Well Manager 1-800-551-7379 ext 523. industry-specific listing to hone Classified Display Ad your search. Questions? Call “Solution” Rachel at 800 551.7379, ext Water 504, Well Journal B&W 2 col 4.25” x 2” or e-mail at rjones@ngwa.org. 5-15-09 1345 WM

50/ January 2012 Water Well Journal

Phone: (540) 982-8001 Fax: (540) 342-0546 nolanddrill@noland.com ¾ ¾ ¾

NEW, USED, RENTALS Best in Class Starting Rugged & Reliable High Performance

www.nolanddrilling.com

waterwelljournal.com

105 Injection Pumps

115 Mud Pumps Hydraulic drive mud pumps —small and lightweight—

3 #; + ; / 8 7 , / 0 1 . 0 1 ,, 2 #"" 1 " 3 4

, 5 1 6 . , /% 1% / . 7

, 1 ,. . 7 * , 9, * 8 , : * , , * , !!"#$ %&'!!"( #) #! * +&'!!"( #) !$)# *, -* ,.

71/2 10 duplex pump • Fits in the place of a 5 6 • Pumps 300 GPM at up to 800 PSI • Weighs 1000 lbs. less than a 5 6 • Single and three cylinder models also available U.S Pat. #6,769,884 and others pending

Centerline Manufacturing 903-725-6978

www.centerlinemanufacturing.com

GD GXQ 7.5 16 Gardner Denver duplex mud pump. $20,000 or best offer. Call (530) 891-5545 for more information.

Add a color to your display classified ad for only $49. Please call Shelby to make arrangements 1-800-551-7379 ext. 523

106 Installation Accessories

ATTENTION Buy Direct from Manufacturer Why pay retail — when you can buy direct We ship any amount to anywhere

Select Environmental Supplies LLC P.O. Box 6036 Concord, NC 28027 5 6 Monitoring Well Manhole 8 7 1â „2 Monitoring Well Manhole 8 12 Monitoring Well Manhole

$18.25/ea. $22.15/ea. $23.35/ea.

OBSERVATION MONITORING WELL MANHOLES • H-20 Load Rating • 2-Bolt with O-Ring (9⠄16 ) Bolt Head • Galvanized Skirts with Welded Seam • Aluminum I.D. Tags • Stainless Bolts & Washers with Neoprene Washer

We carry prepacked screens and other testing supplies.

Heat Shrink from B & B Wholesale Why pay higher prices for lower quality products? Check out the prices on our Heat Shrink Splice Kits. 3–Wire Kit (for #10/12/14, clear) $1.82 ea. 4–Wire Kit (for #10/12/14, clear) 2.22 ea. 1 ⠄2 3 Tubes (clear) .45 ea. 1 ⠄2 48 Tubes (clear) 8.81 ea.

– custom kits for up to 4/0 wire – volume pricing available – labeling available – choose from 3 types of shrink tubes – also available is a large selection of installation accessories such as pressure gauges, tapes, tank fittings packages, and valves.

800-593-9403

Call (704) 467-6092 or (704) 425-7838 Fax (704) 795-1638 Visit our Web site www.selectenvironmentalsupplies.com We accept Visa and MasterCard

Twitter @WaterWellJournl

Water Well Journal January 2012 51/

116 Mud Systems DESANDER

125 Pump Hoists 2011 Models S4,000 Pump Hoist, 8,000# cap., 35 telescoping mast, 30 gal. oil tank, hydro pump, 5T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . $14,245 S6,000 Pump Hoist, 16,000# 3L cap., 35 telescoping mast, 30 gal. oil tank, hydro pump, 5T safety hook, hydro controls and variable speed engine control . . . . . $16,445

Mini-Desander

MUD MIXER CM Consulting & Equipment Jerry Mason Specialist in your drilling and grouting problems. 1640 Oppenheimer Rd., Bedford, PA 15522

(814) 623-1675

(814) 623-7285 FAX

132 Rig Equipment

S8,000 Pump Hoist, 22,000# 3L cap., 36 telescoping mast, 30 gal. oil tank, hydro pump, 7T safety hook, hydro controls and variable speed engine control . . . . . $20,845 S10,000 Pump Hoist, 30,000# 3L cap., 40 telescoping mast, 30 gal. oil tank, hydro pump, 9T safety hook, hydro controls and variable speed engine control . . . . . $28,545 S12,000 Pump Hoist, 48,000# 4L cap., 44 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 11T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $32,945 S15,000 Pump Hoist, 60,000# 4L cap, 48 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 13T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $40,645 S20,000 Pump Hoist, 80,000# 4L cap, 40 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 13T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$53,845

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52/ January 2012 Water Well Journal

S25,000 Pump Hoist, 100,000# 4L cap, 40 telescoping mast, 6000# tail out line, 100 gal. oil tank, hydro pump, 15T safety hook, hydro control and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$61,545 S30,000 Pump Hoist, 120,000# 4L cap, 40 telescoping mast, 6000# tail out line, 100 gal. oil tank, hydro pump, 15T safety hook, hydro control and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$76,945

New Equipment in Stock S6,000 SEMCO, 35 , PTO, RC, PR, 2 spd., aux., 11 bed, toolboxes, 2011 Dodge 5500, 6.7L diesel, 6 spd., automatic, 4 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $77,598

S6,000 SEMCO, 44 , PTO, 2 spd., 16,000# cap., RC, PR, aux., light kit, service body, mini bed, 2012 Dodge 5500, 6.7L D, stand. transmission, 4 4 . . . . . . . . . . . . . $81,580

Used Equipment in Stock M33 Jessen/Monitor, 1-PR, SB, 1995 Ford F-350, gas, 5 spd., 4 2, white . . . . $17,900 M34 Jessen/Monitor, RC, PR, SB w/1992 GMC Top Kick, 3116 Cat, 5 spd. . . $19,500 5T Smeal, 1-PR, flatbed, toolboxes, 2004 Ford F-650, Cummins . . . . . . . . . . .$34,950 5T Smeal, 35 , SR, PR, SB, 2001 Chevy 3500, 5 spd. . . . . . . . . . . . . . . . . . . .$17,900 Walker-Neer 20T rated, double cathead, sandreel, 3rd leg, 1976 Chevy . . . . $19,500 S6,000 SEMCO, 44 , HS PTO, 2 spd., RC, oil cooler, sandreel, 2-PR, light kit, 11 bed, 2008 Dodge 5500, 6.7L diesel, 6 spd. auto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$62,070 S12,000H SEMCO, 44 , HS PTO, SR, oil cooler, 2 spd., 2-aux., PR, BC outriggers, light kit, 16 bed, toolbox, 2006 Intl. 4300, DT466, auto. . . . . . . . . . . . . . . . . . . $87,039 S15,000 SEMCO, 48 , BO cylinder, cathead, aux., 2 spd., power arm, power tong hookup, 18 bed, toolboxes, 2007 Freightliner, diesel, automatic 5 spd. . . . . . . . . . . . . . . . $82,572 S25,000 SEMCO, 50 , BO cylinder, BC outrigger, 2 spd., SR, PT hookup, aux., oil cooler, light kit, power arm, 18 bed, toolbox, 2007 FRT M2 . . . . . . . . . . . . . . . . . . . . $127,207

SEMCO Inc. P.O. Box 1216 7595 U.S. Highway 50 Lamar, CO 81052 (719) 336-9006 / (800) 541-1562 Fax (719) 336-2402 semcopumphoist@yahoo.com www.SEMCOoflamar.com See our ad on page 7.

Add a color to your display classified ad for only $49. Please call Shelby to make arrangements 1-800-551-7379 ext. 523 waterwelljournal.com

137 Services

139 Slotting Machines J & K To o l C o m p a n y

REPAIRS: Eastman deviation survey clocks (mechanical drift indicators) repaired. We also have three, six, and twelve degree angle units, charts, and other accessories in stock. Call Downhole Clock Repair, (325) 660-2184.

PVC Screen Slotting Machines

PVC Threading Machines

Perforating Machines Affordable, easy to operate automated machines with touch screen programming.

www.jktool.com sales@jktool.com Tel 320-563-4967 Fax 320-563-8051

176 Water Level Measurement

Ground Water Monitoring Instrumentation Geokon, Inc. manufactures high quality hydrological instrumentation suitable for a variety of ground water monitoring applications. Geokon instruments utilize vibrating wire technology providing measurable advantages and proven long-term stability. The World Leader in Vibrating Wire Technology

Phone: 760-384-1085

TM

JOURNAL

1 • 603 • 448 • 1562 1 • 603 • 448 • 3216 info@geokon.com www.geokon.com

Geokon, Incorporated 48 Spencer Street Lebanon, New Hampshire 03766 | USA

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Classified Advertising Rates

www.wellprobe.com

Line Classified Ads

Sonic Water Level Meters Since 1978

(2 ⁄4 column—approx. 39 letters and spaces per line): $8 per line, $32 minimum (4 lines)

Time Tested & Customer Approved 303-443-9609

Waterline Envirotech Water level indicators made in the USA for over 30 years.

360-676-9635 www.waterlineusa.com

Twitter @WaterWellJournl

Fax: 760-384-0044

1

There is no discount for multiple runs. No new equipment advertising accepted in line advertisements.

Display Classified Ads Single column 21⁄4 inches wide OR Double column 411⁄16 inches wide (per column inch – min. depth 2 column inches): 1 month: $60 per inch 3 months: $58 per inch 6 months: $55 per inch 12 months: $49 per inch

To place a classified advertisement in Water Well Journal, please send ad text to Shelby Fleck by e-mail at sfleck@ngwa.org or fax to 614 898.7786. Upon receipt, you will be contacted and provided a quote. Thank you!

Water Well Journal January 2012 53/

135 Rigs BUCKEYE DRILL COMPANY

Weber Group LC

Successor to Bucyrus Erie Well Drill Division

Contact Kelly 480-229-0748

Cable Tools Well Drills Parts + Service 1988 Speedstar model 30-KD. Caterpillar 3408 diesel engine. Sullair model 900 screw compressor, 900 CFM @350 PSI. Complete tophead rotary assembly, 1988 Navistar F-2674 Cummins L-10 diesel engine.

New * Remanufactured * Used

PH. 800-767-3745 www.buckeyedrill.com 1998 Ford F-800 diesel. 88,333 miles. Bucyrus Erie 20W cable tool rig with a 353 Detroit Diesel deck engine. Truck and rig in excellent working order. The unit was rebuilt including the main shafts and clutches. Asking $30,000. Tooling available at extra cost.

2001 International 9200/TC built by Rose-Wall Mfg. Inc. 2000 gallon water tank, LiftMoore model 2530X-30 crane, rod slide and bit box, Ramsey 20,000 lb. winch, hydraulic system for crane, Bowie 2300 water pump, 100 gallon auxiliary fuel tank.

Call (505) 250-9477 for more information.

'5,//7(&+ 7 . RQ )25' / PLOHV 8VHG 'ULOO 5RG +RXUV KWWS ZZZ DTXDVFLHQFH QHW ULJ $TXD6FLHQFH

MHUU\#DTXDVFLHQFH QHW

FOR SALE: 2000 T25 DRILTECH, serial no. 732476, CAT C15, 526 HP, 1000 CFM air, 10,000 hours. 420 4½ drill rod, 3½ regular. Mounted on Sterling 9501, powered by CAT C12 400 HP, Miller Bobcat 225 AMP welder, Meyers Fracturing Pump. $195,000. Call (603) 942-5581.

2007 Atlas Copco TH-60 Excellent condition, excellent paint. 2900 hours, mostly mud drilling. 1070/350 air, very low compressor time. 2 speed top head, sand line reel, 40,000 lb. pull back, 18,000 lb. hoist. Call (608) 635-7564.

Enid Drill Systems Inc www.eniddrill.com 580-234-5971 Fax 580-234-5980

4510 E Market, Enid, OK 73701 USA

54/ January 2012 Water Well Journal

1985 Ford F-800 diesel. 193,000 miles. Bucyrus Erie 22W cable tool rig with 353 Detroit Diesel deck engine. Truck and rig in working order. Rig rebuilt including main clutches and shafts. $30,000.

x

New rigs—custom designs

x

Quality rig repair service

x

New and used equipment needs

x

“Transfer of Technology� - the must have book for all drillers!

waterwelljournal.com

186 Well Screens

ENVIRONMENTAL SERIES

3/4-inch 1-inch 1.25-inch 1.5-inch 2-inch

Advantages of Surge Block Method Most effective way to develop any well Produces more water, less color and turbidity Only the surge block method “back washes” the well screen, removing clay bridge, sands and silts Flexible wiper creates suction and pulls water into the screen (not available with other methods) Constructed of inert long-lasting materials Capable of lifting water over 50 feet Removable ball valve prevents water from flowing back into well and will not clog with sediments Fast, effective and saves time and money

PRODUCTION SERIES

4”,5”

Well screen manufacturer: stainless steel, galvanized and carbon steel. Sizes: 0.75" to 24.0" OD. Rod base, pre-pack and pipe base screens. Environmental flush joint monitor pipe, T&C stainless drop pipe, drive points, etc. Contact: Jan or Steve 18102 E. Hardy Rd., Houston, TX 77073 Ph: (281) 233-0214; Fax: (281) 233-0487 Toll free: (800) 577-5068 www.alloyscreenworks.com

6””

x x x x

2” 3” 4” 6” Flush Joint Casing and Screens High temperature material available Low cost 100% inert Sensitive PPB Monitor wells

WANTED: SMEAL Model 12T, SMEAL Model R12. Call: (318) 221-4273 and ask for Jonathan. E-mail for pictures and pricing to ridingonlife@yahoo.com.

178 Water Treatment

For more information visit: www.welldeveloper.com 850.727.4427

FIBERGLASS REINFORCED EPOXY MONITOR WELL CASING AND SCREENS

174 Wanted

Put your company’s message here!

AER-MAXsystems for sulfur and iron problems

Classified advertising is a great way to reach the water well industry. Call Shelby to make arrangements at 1-800-551-7379 ext 523.

EASY AS 1, 2,3! ■

Naturally Clean Water

■

Maximizes Air Injection

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No Caustic Chemicals

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Call for a FREE Catalog

Fiberglasswellsystems.com (512) 358-7388 Austin, TX

Air Pump Water Solutions, Inc. 10983-E Guilford Road • Annapolis Junction, MD 20701

e-mail: sales@air-pump.com ®

Twitter @WaterWellJournl

1-877-4-AER-MAX 1-877-423-7629 Water Well Journal January 2012 55/

185 Well Rehab

180 Water Trucks Specializing in quality custom built epoxy coated Flattanks any gallon or tank length sizes with or without material handling IMT cranes. All tanks are sandblasted and painted with polyurethane paint. Many options available.

get rid of

Iron bacteria! One time treatment! Works every time! When others fail, we don"t! Real technical services.

Engineered for convenience and durability, allows the user to operate at any type of drilling operation. Our drill site rig tenders are built with simplicity and functionality. Call us for our used truck – new tank inventory list.

NORTHWEST FLATTANKS Steve Wipf (406) 466-2146 E-mail: steve@northwestflattanks.com

Who else?

Check out our new Web site

Cell (406) 544-5914 www.northwestflattanks.com

get rid of

Coliform too! The new chlorine

184 Well Packers

• 200 times more effective than regular chlorine for coliform. • no pre-blending to control pH • competitive price to regular chlorine • NSF approved • free technical service, if 3 failures • distributor map is on the web site

Now for De-chlorinating Sterilene

Chlor

“Oust” ppm

Serving Your Complete Packer Needs i INFLATABLE PACKERS - Pressure Grout, Wireline, Water Well, Environmental, Bridge Plugs. Custom Sizes and Fabrication available Who else? i MECHANICAL PACKERS - Freeze Plugs, Custom Applications Call or email us with all your Packer questions!! Toll-Free: 1-888-572-2537 Email: info@QSPPackers.com Fax #: 253-770-0327 Web: www.QSPPackers.com Prompt Shipping in the US & Internationally—Usually in just One Day!!

56/ January 2012 Water Well Journal

Toll free 888-437-6426 Email info@designwater.com web site: designwater.com

waterwelljournal.com

Prompt Shipping in the US & Internationally

185 Well Rehab

184 Well Packers

Quality - Service - Price

Is Our Commitment to you!

Serving Your Complete Packer Needs i INFLATABLE PACKERS - Water Well, Environmental, Pressure Grout, Wireline. Custom Sizes & Fabrication available i MECHANICAL PACKERS - Freeze Plugs, Custom Applications Call or email us with all your Packer questions!!

Toll-Free: 1-888-572-2537 Fax # : 253-770-0327

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• CUSTOM BUILT PACKERS

FOR ANY APPLICATION

PRODUCTS Quality - Service - Price

• COMPETITIVE PRICES

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INFLATABLE WELL PACKERS

Serving Your Complete Packer Needs i INFLATABLE PACKERS - Water Well, Environmental, Pressure Grout, Wireline. Custom Sizes & Fabrication available i MECHANICAL PACKERS - Freeze Plugs, Custom Applications Call or email us with all your Packer questions!! 1-800-452-4902 • www.lansas.com

160 Trucks 30-Freightliner Trucks 6 6, 60 Series Detroit, HT740, Allison Trans., Rockwell Axle, 68KGVW, 315/80 R22.5 Michelin, Low Miles SEMCO, Inc. Phone (800) 541-1562

Toll-Free: 1-888-572-2537 Email: info@QSPPackers.com Manufactured by Vanderlans & Sons 1320 S. Sacramento St. • Lodi, CA 95240www.QSPPackers.com • 209-334-4115 • Fax 209-339-8260 Fax # : 253-770-0327 Web: Prompt Shipping in the US & Internationally—Usually in just One Day!!

Applications Include: +\GURORJLFDO 7HVWLQJ ‡ ,QMHFWLRQ :LWKGUDZDO ‡ 6WDQGDUG &XVWRP 6L]HV 0DWHULDOV :DWHU 0LQLQJ (QYLURQPHQWDO ‡ *URXWLQJ 6DPSOLQJ *HRWHFKQLFDO +\GURIUDFWXULQJ ‡ 5HFLUFXODWLRQ :HOOV ‡ 6WHDP ,QMHFWLRQ ‡ 5HOLQH &DVLQJ To discuss your questions and applications, call

Same Day Shipping

1-866-314-9139

‡ )D[ ZZZ WDPLQWO K\GURORJLFDO

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195 Wire Rope BUCKEYE DRILL COMPANY BETHLEHEM WIRE ROPE FOR ALL YOUR DRILLING NEEDS MADE IN THE USA

PH. 800-767-3745 www.buckeyedrill.com

Twitter @WaterWellJournl

Ph. 303 789-1200 or 800 552-2754 Fx. 303 789-0900

Water Well Journal January 2012 57/

JOURNAL

2012

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

is looking . . . . . . for a few good pictures!

Do you have any high-quality color photos that depict water well or pump work? Photos of any step in the design and installation of a water system are welcomed. The selected photos will appear on the covers of upcoming issues of WWJ. Look through your files and mail in your best photos today! Name ____________________________________________________________________________ Company name ____________________________________________________________________ Address __________________________________________________________________________ City, State, Zip ______________________________________________________________________ Phone __________________________________________ Fax ______________________________ E-mail ______________________________ Enclosed you’ll find ______ photos for Water Well Journal. I understand that these photos become the property of the Water Well Journal, and will not be returned. If any photo is selected for use on a WWJ cover, I further understand that I will be paid $250 and my photo credit will appear on the issue’s contents page. Signed ______________________________________________________ Date ________________ Instructions: Mail to WWJ Photos, 601 Dempsey Rd., Westerville, OH 43081-8978. Please enclose glossy prints, slides, or send high-resolution digital photos to tplumley@ngwa.org. Please include a description of the activity taking place in the photo.

®

ADVERTISERS

INDEX OF Card No./ Page

Card No./ Page

A.Y. McDonald Mfg. 1 2 (800) 292-2737 www.aymcdonald.com AMS/Art’s Mfg. 2 44 (800) 635-7330 www.ams-samplers.com Baker Mfg., Water Systems Division 4 33 (800) 523-0224 www.bakermfg.com CCV Engineering & Mfg. 5 37 (800) 671-0383 www.ariesccv.com Centennial Plastics 6 15 (402) 462-2227 www.centennialplastics.com Cotey Chemical 7 14 (806) 747-2096 www.coteychemical.com Eno ScientiďŹ c 8 46 (910) 778- 2660 www.enoscientiďŹ c.com Foremost Industries 9 23 (800) 661-9190 (403) 295-5834 (fax) GEFCO/King Oil Tools 10 8 (800) 759-7441 www.gefco.com

GeoPro 11 19 (877) 580-9348 www.geoproinc.com Geoprobe Ž Systems 12 9 (800) 436-7762 www.geoprobe.com Grundfos Pumps 13 IFC (913) 227-3400 www.us.grundfos.com Heron Instruments 14 29 (800) 331-2032 www.heroninstruments.com Hoeptner Perfected Products 15 47 (408) 847-7615 www.freezeow.com Jet-Lube 16 16 (800) 538-5823 (713) 678-4604 (fax) Laibe/Versa-Drill 17 IBC (317) 231-2250 www.laibecorp.com Lorentz Solar Water Pumps 18 OBC (888) 535-4788 (866) 593-0777 www.lorentz.de

Card No./ Page

Marks Products/ Allegheny Instruments 3 (800) 255-1353 www.geovision.org MARL Technologies 19 (800) 404-4463 www.marltechnologies.com Mount Sopris Instruments 20 (303) 279-3211 www.mountsopris.com NGWA/Fly-In 21 (800) 551-7379 www.ngwa.org NGWA/Groundwater Awareness Week 22 (800) 551-7379 www.ngwa.org NGWA/Membership 23 (800) 551-7379 www.ngwa.org NGWA/NGWREF 24 (800) 551-7379 www.ngwa.org NGWA/PaciďŹ c Northwest Ground Water Expo 25 (800) 551-7379 www.ngwa.org

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45

47

12

39

20

19

37

Card No./ Page

NGWA/Water Well Journal Web site 26 (800) 551-7379 www.waterwelljournal.com North Houston Machine 27 (800) 364-6973 nhmi2@earthlink.net SEMCO 28 (719) 336-9006 www.semcooamar.com Sonic Drill 29 (604) 888-1388 www.sonic-drill.com Southwire 30 (770) 832-4590 www.southwire.com Star Iron Works 31 (814) 427-2555 www.starironworks.com Texas Ground Water Association 32 (512) 472-7437 Tibban Mfg. 33 (760) 954-5655 www.tibban.com Wyo-Ben 34 (800) 548-7055 www.wyoben.com

59

47

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41

5

13

42 1

10

The best just got better. Visit the new online home of Water Well Journal today! www.waterwelljournal.com The recently launched online home of Water Well Journal ÂŽ allows you to: s 2ECEIVE BREAKING NEWS s !CCESS THE CURRENT PUBLICATION s 6IEW ARCHIVED ARTICLES s 3EARCH CURRENT BUYERS GUIDES s +EEP UPDATED ON .'7! NEWS ,OG ON TODAY

Visit www.waterwelljournal.com and see for yourself how the best got better. Twitter @WaterWellJournl

Circle card no. 26

Water Well Journal January 2012 59/

CLOSING

TIME

“Closing Time” is the page of Water Well Journal that showcases—you! It will always feature a few pictures of people at work at job sites around the world. Please send in photos and brief descriptions and you just

may be the subject on the last page of an issue of WWJ. And remember, if your photo is selected as the cover image of WWJ, you receive $250. If your photos are selected, you will be

asked to fill out a photo disclaimer form that grants the National Ground Water Association the royalty-free right to display the photos. Please send high-resolution digital photos to tplumley@ngwa.org.

All-Ways Drilling Inc., a licensed company serving the Northwest, drills a 380-foot, 6-inch well outside of St Maries, Idaho. All-Ways Drilling is located in Estacada, Oregon.

A crew from Carl Pitts & Sons Well Drilling LLC of Oldtown, Idaho, is grouting in a 38-foot, 10-inch surface seal in Rockford Bay, Idaho, overlooking Lake Coeur d’Alene in the Idaho Panhandle. Carl Pitts & Sons Well Drilling, family-owned and operated since 1964, serves customers throughout northern Idaho and northeast Washington.

All-Ways Drilling continues to drill a 380-foot, 6-inch well outside of St Maries, Idaho. The company has more than 20 years of water industry experience. All photos submitted by Dave Bidwell of United Pipe & Supply Co. Inc. in Spokane, Washington.

60/ January 2012 Water Well Journal

waterwelljournal.com

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TOLL FREE (800) 942-3388 - WWW.LAIBECORP.COM 1414 Bates Street - Indianapolis, IN 46201 U.S.A. - Telephone: (317) 231-2250 - Fax: (317) 266-8426 Circle card no. 17

Circle card no. 18

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