Frontline Reception Inspirational Workshop Tips and Strategies for Enhancing Communication and Resilience All frontline reception and administration staff invited!
Thursday, 3rd December Club Mount Maunganui, 45 Kawaka St
Two sessions: 9-11 am or 2-4 pm Refreshments available
Come along to learn about: Dealing with challenging situations De-escalation techniques Enhancing Communication and Resilience and much more! Presenter - Linda Hutchings One of New Zealand's most respected adult educators, mentor and Head of Faculty for Australian Thought Leaders Business School. Linda leads this special event; offering practical, useful strategies and tips on customer service, delivered with wisdom and humour.
If you'd like to attend, let your Practice Manager know. PM's to register all attending staff by Monday 23rd Nov 2020. Any questions, contact: GPSAdmin@wboppho.org.nz