SRP Professional Services

OPTIMIZING

Service – Driven Businesses

Intuitive. Location Aware. Cool Interface.

SERVICE RESOURCE AND PLANNING

NEED FOR A PROFESSIONAL SERVICES SOLUTION Expansion and profitability have always been the drivers for any business. However, given the intense competition, this has proved to be extremely challenging, especially in the Professional Services sector. To differentiate and make a mark in this highly populated sector, Professional Services Companies need to move up the value chain, incorporate best business practices, predict and analyze near – term requirements, optimize costs, scout for revenue generation opportunities, and truly become a global company with a local focus.

The critical questions facing the SRP professional today are: How do I deal with multiple systems, processes and disparate data?

How do I effectively track the profitability of projects?

How much visibility do I have over available resources?

How do I track project expenses systematically?

Do I have in place an accurate time booking system with proper billing and tracking?

SERVICE RESOURCE BUSINESS ANALYTICS AND PLANNING DESIGNED TO MEET SRP CHALLENGES HEAD – ON Ramco SRP eliminates the difficulties of working with multiple systems by offering a single integrated system with unified information. As a result, it improves productivity and profitability at various levels—projects, service lines, resource groups and even at the individual employee level. It also eliminates the time spent on repetitive administrative work and helps maximize resource utilization.

Ramco Service Resource Planning (SRP) Solution provides key functionalities that have been specifically built for industry segments like: Business Consulting Service Providers Information Technology (IT) Service Providers ITeS Service Providers Staffing Service Providers Legal Service Providers

Numbers you can’t ignore: Productivity of resources increased by 30-40% – more work, more money!!

Quicker travel approval process leads to lower fares, thereby reducing travel cost by 10 – 30% 10% improvement in project performance with on – time, on – budget completion 100% visibility and accuracy of expense billing to clients, with ability to bill monthly

Milestones

A PREVIEW OF SOME MILESTONES ACHIEVED

The first ERP product company in APAC & India Empowers the largest IT and engineering staffing firm in the world and the 6th largest staffing company Enables the No. 1 vendor for Revenue Assurance and Fraud Management in the Middle East and Africa Facilitates the fastest growing technology company in APAC

With our solution you can: Offer service billing for the right amount at the right time, based on timesheet Handle complex billing patterns, including milestone and slab based billing Configure multiple rate cards that bill employees flexibly Get accurate budgetary controls on project expenditure Support onsite – offshore model of delivery and billing Get expense claims as part of invoice or reimbursement of expenses by clients Have multiple currency, company and location – configuration with global consolidation Gain built in global tax engine that addresses complex and country – specific tax requirements Give workflow for approvals with exception limits Present customer – based invoice formats Provide profitability across various dimensions Take advantage of integration with project management tools like MS – Project or Primavera

Key Features

Contact to Contract (C2C) Cycle for Effective Sales & CRM Manage services delivery sales, including lead and opportunity management, sales processes, contracts, contract terms & conditions, and statement of work Execution to Billing (E2B) Cycle for Efficiency in Operations Co-ordinate service execution, from project management to resource scheduling, task and milestone management, project time tracking, project invoicing and project expense management; improves project performance and gives real time visibility into project profitability Quote to Cash (Q2C) Cycle for Quantification of Earnings Sophisticated accounting platform manages the financial aspects of services delivery, including project-wide budgeting and forecasting, transparency into cash inflows and outflows, expense reimbursements, collections, procurement, and financial reporting Requisition to Release (R2R) Cycle for Optimization of Resources Optimize use of personnel & other resources, allow assignment of work to internal or external teams based on a range of variables, including costs, available talent, type of task, and other customer requirements, help predict new employee joining, employee turnover, leave trend & employee productivity

Project Detailed Review: A Screenshot

Costs by Category: A Screenshot

Revenue & Cost: A Screenshot

Product Guide

RAMCO PROFESSIONAL SERVICES Procurement

Asset Life Cycle Management

Inventory

Sales /CRM

Operations

Finance & Accounting

HCM

Procurement Administration

Inventory Administration

Lead Management

Project Management

General Accounting

Workforce Management

Sourcing & Purchasing

Warehouse Management

RFx & Quotation

Resource Management

Receivables Management

Recruitment

Receiving

Physical Inventory & Cycle Counting

Contract Management

Timesheet Management

Payables Management

Talent Management

Subcontracting

Service Quality and Customer Satisfaction

Milestone Management

Fixed Assets Management

Employee Development

Supplier Portal

Customer Portal

Project Expense Management

Global Tax Solution

Payroll & Benefits

Project Budget

Management Accounting

Planning

Revenue Recognition Global Consolidation

Advanced Reporting

Embedded Workflow

Wizard Interface

Data Uploads

Enterprise Add-ons Analytics

Mobility

Extension Toolkit

eSignature

Device Integration

SOA Integration/ Collaboration

Advanced Planning & Optimization

Ramco VirtualWorksÂŽ Platform M obility anywhere, anytime: More time for work& life!

U ber- cool user interface: Simple and fun.

S ocially networked: For the social you!

I n-memory: Work faster, get more time!

C ontextual: Cuts out the clutter. Intuitive. Gives you what you need.

W rkSpaces - Your Work. Your Space. It’s all about you!

VOICE OF OUR CUSTOMERS Tel: +91 44 2235 4510 / 3090 4000

Ramco Enterprise Suite has eliminated the operational/data redundancies, enhanced the flow of information, and significantly improved productivity and profitability. info-us@ramco.com

PRODAPT info-us@ramco.com

Australia & New Zealand Ramco Systems Australia Pty Ltd Level 1, No.18, Camberwell Road Hawthorn East (Melbourne) VIC 3123, Australia

Ramco HCM has helped us to consolidate most of the HRM functions in one system, enabling accurate record keeping for staff benefits and timely reimbursement.

Ramco HCM solution has highly customized the features to keep up with company policies.

KPMG

c Copyright 2013, Ramco Systems Limited. All rights reserved. Any improper use, distribution, or reproduction of the contents herein is strictly prohibited.

Disclaimer: Information subject to change. Exact offerings, features, benefits, etc. may vary in Standard and Enterprise editions and for customers based on their individual requirements.