Brendan McClellan Associate Director, Customer Success Team
bmcclellan@weddingwire.com
Meet our Panelists! Gabriela Rojo, EPIC Hotel
Jimmie Esposito, 617 Weddings
Meet our Panelists! Laurie Hartwell, The Bridal Society Rev. Dr. Cynthia Capaccio,
Ceremonies by Cynthia
What is your favorite part of your job?
What is your customer service mantra?
What is your biggest business goal for the next year?
How do you integrate technology with your business operaOons?
What social media networks do you use and how do you use them to interact with clients?
What is the most effecOve way to get clients to write reviews about your service?
What was the best piece of business advice that you would give to other Pros?
How do you sell the value of your service when faced with pricing quesOons?
What are your best Ops for turning client inquires into bookings?
What has been your biggest business challenge, and how have you overcome it?
Thank you!