www.AndyEbon.com - 702-510-4938
Won - Lost Record - 2000+ Weddings Andy Ebon vs. Wedding Couples
3 Wins
3 Losses
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Proper Selling Technique! Helps Avoid Disputes •
Plain English Agreements!
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Have a deadline for paperwork completion - I suggest 2-3 days with initial payment for services - 50% recommended. NONREFUNDABLE
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Void vs. Voidable - The difference is important
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Well-Crafted Verbiage Helps Avoid Disputes! Including a CLEAR CANCELLATION CLAUSE •
Fair for BOTH parties!
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Reasonable cancellation window (i.e. 60+ days)
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Who can make the cancellation (Who is the client?)!
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Client may cancel for any reason…!
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Be clear about collecting balance.
Extenuating Circumstances •
We broke up!
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My fiancée died!
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A family member was struck by lightning!
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The venue burned down!
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Natural disaster pending!
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… add another to the list
What Wedding Pros OWE The Client • Protecting the client from themselves • A full tank of gas, spare tire, and a AAA card • Proper arrival time PLUS an extra half-hour • Back-up equipment for surprise situations • Be as self-sufficient as possible • Remember that you are part of team • Own your errors and make them right • Communicate, almost to excess
What matters in court? • You are held to a higher standard than the client • Verbal agreements don’t mean JACK. Reality sez: It has to be in writing, fair, and clear to be enforceable. • It’s about documentation… judges and magistrates couldn’t care less about minutia. • Don’t be smug or angry. Be calm and in-control.
You can’t please everyone
www.AndyEbon.com - 702-510-4938