ExpertConnect is revolutionizing customer support at Western Tractor. With the ExpertConnect app, our team of expert advisors can offer remote support and troubleshooting directly through your smartphone. This includes live video calling capabilities, empowering technicians to deliver superior service during breakdowns or critical decision-making moments. Our live video technology enables us to see exactly what you see, expediting solutions and maximizing uptime. Solve problems, make informed decisions, and keep operations running smoothly - all from the convenience of your mobile device.
When utilizing Western Tractor's ExpertConnect service, you can anticipate:
• Rapid responses from skilled experts
• Tailored customer service that suits your needs
• Comprehensive guidance for resolving issues
• Communication via text, phone, or live video
• Swift and effective problem-solving
PERFORMAX INSPECTION
At Western Tractor, we are proud of our reputation as an industry leader in providing customers with service and product support on their equipment. Our fully trained and certified technicians can work on all makes of equipment and are specially trained on our core brands of John Deere, Briggs and Stratton, Kohler, Ariens, and Stihl. Call us today to schedule your maintenance inspection!
SUPPORTING YOUR PURCHASE YOUR BENEFITS
FAST & RELIABLE FACTORY TRAINED TECHNICIANS
1 YEAR PARTS & LABOUR WARRANTY
EXCLUSIVE TO WESTERN TRACTOR
Receive an extended parts and labour warranty with a Western Tractor Performax Maintenance Inspection.
Genuine John Deere OEM turf parts come standard with a 6 month parts and labour warranty. BUT a Western Tractor Performax Maintenance Inspection gives you an exclusive 1 year parts & labour warranty on all parts installed by our factory trained technicians, giving you more value and piece of mind.
PICKUP AND DELIVERY
JOHN DEERE MULTIUSE NO PAYMENTS, NO INTEREST PLANS AVAILABLE
COMPLETE QUOTE OF SUGGESTED REPAIRS AND SUPPLIES
EXCLUSIVE 1 YEAR PARTS & LABOUR WARRANTY
Don’t have a way to get your unit to Western Tractor?
No problem!
For our residential and commercial customers, we offer a collection and delivery service.
Phone for pickup and delivery pricing.
EXTENDED MACHINE LIFE
PRIORITY SERVICE GIVEN TO PERFORMAX MACHINES
Run and check operation
Change engine oil and filter
Check fuel filter (replace if needed)
Check
Check coolant strength and level
Check box hoist
Check compression (gas models only)
Clean or replace spark plugs
Service battery and clean terminals
Check wheel bearings
Check brakes (including park brake)
Check 4WD operation (if equipped)
Check transmission and differential oil
Check tire pressures and adjust Grease unit
From our very first interaction with Jasen and Chelsey at the service counter, we knew we were in capable hands. They took the time to thoroughly explain the level of service we could expect from their team, and time after time, they have consistently met or exceeded those expectations. Their attention to detail, professionalism, and dedication to customer satisfaction have truly left a lasting impression on us.
Whether it's routine maintenance, sourcing parts, or handling more complex repairs, we trust Western Tractor to deliver exceptional service that keeps our equipment performing at its best. We highly recommend Western Tractor to anyone seeking reliable, high-quality service. You can count on their team to get the job done right, and we’re confident you won’t be disappointed.
Wuerfel, Wuerfs
