Whereabouts by whereabouts

RNI No.: DELENG/2014/59308

Volume VI Issue III December 2019

Price ` 180 Per Copy

Women Power Gets Centre Stage at TAAI, Jyoti Mayal Elected as President

Buddhaâ&#x20AC;&#x2122;s Holy Sites

TOP NEWS

Jyoti Mayal emerges as TAAI President after a landslide victory records by Team Progressive Jai Kishan Kaparwan

yoti Mayal, Director New Airways Travels and Past Hon. Secretary General of TAAI has been elected as the President of Travel Agents Association of India (TAAI) for the next term. The 68th Annual General Meeting (AGM) of the oldest travel association of the country, followed by the election of the Office Bearers and Managing Committee for the term 2019 – 2021 was held on November 28, 2019 at Hotel Sahara Star in Mumbai. The clash of two senior leaders of TAAI Managing Committee (2017-19), had created a lot of buzz and interest among the members. In a direct contest to the post of President, Jyoti Mayal has registered a thumping victory against Sanjay Narula, Past Vice President and Founder Apex Travel & Tours. Jay Bhatia of Team Progressive was elected unopposed as Vice President,

Bettaiah Lokesh and Shreeram Patel have won the Hony. Secretary and Hony. Treasurer posts respectively in the elections held yesterday. An experienced and industry veteran Jyoti Mayal was inducted as the Chairperson of the Northern Region (2009-2013) and served as a member of the Managing Committee (2013 – 2017). She has been elected as the Hon. Secretary General of TAAI for the term 2017-19 and actively participated in various activities of TAAI including the two recent mega Conventions organised in Srinagar – Jammu & Kashmir and Kunming in China. Mayal says that one of her dreams is to see that tourism sector gets industry status. It is expected that after winning the election, TAAI – under the dynamic leadership of New President Jyoti Mayal will take up the issue strongly with the Government bodies so that the tourism sector gets industry status and deserving benefits.

The entire Managing Committee – Anoop Kanuga (Mumbai), Rajan Sehgal (Delhi), P Murugesan (Chennai), Devesh Agarwal (Kolkata), Paras Lakhia (Ahmedabad), Sunil Notani (Bhopal), and R Venkatachalam (Trichy) – from the Team Progressive panel got elected with comfortable margins in the elections.

Suman Billa to Travelling to Bhutan to get join UNWTO as expensive for Indians Director News Desk

News Desk

uman Billa, IAS, who was Joint Secretary in the Ministry of Tourism, Government of India, will join UN World Tourism Organisation (UNWTO) as Director. The Appointments Committee of the Cabinet, headed by Prime Minister, had approved his appointment last week. As per sources, he will take charge in the UNWTO headquarters in Madrid, Spain, in the first week of December.

As Director in UNWTO, Billa will oversee Technical Cooperation and Silk Road Development at D1 level at UNWTO, a specialised agency responsible for the promotion of responsible, sustainable and universally accessible tourism. A 1996-batch Kerala cadre IAS officer, Billa has done notable work in Sustainable and Responsible Tourism as Secretary

6 December 2019

nder Bhutan's new draft tourism policy, Indians would be charged a Sustainable Development Fee, as well as a Permit Processing Fee. Bhutan’s tourist policy revamp is expected to hit the travel operators in eastern India and across the country who are sending tourist to Bhutan. The latest draft was discussed by Bhutanese Foreign Minister Tandi Dorji with External Affairs Minister S. Jaishankar in Delhi recently. Bhutan is planning to levy charges on tourists travelling from India, Maldives and Bangladesh. This measure has been taken due to rising influx of tourists in the Land of Thunder Dragon. The new draft tourism policy, which is prepared by Tourism Council of Bhutan (TCB), is said to be finalised by the Bhutanese cabinet in December. Currently, tourists from international destinations pay $250 (Rs 18,000 approx) as a minimum charge per day per person, which includes a $65 a day "Sustainable Development Fee", as well as a $40 visa charge. Whereas tourists from India, Bangladesh and the Maldives don't need

to pay any fees or carry visa. However, under Bhutan's new draft tourism policy, Indians would be charged a Sustainable Development Fee, as well as a permit processing fee. Furthermore, Bhutanese government is also looking forward to stop regional tourists from using low-rent accommodation offered online, as this has led to unregulated guest houses and home stays, including Airbnb, said Director-General of TCB Dorji Dhradhul. In 2018 about 2,74,000 tourists visited Bhutan. Out of which 1,80,000 were alone from India, reported The Hindu.

GOVERNMENT

Ministry of Tourism turns to Buddhist Circuit to increase share in global tourism market News Desk

inistry of Tourism (MoT) promotes India as a holistic destination in the tourism generating markets to promote various Indian tourism products and tourism destinations of the country including the Buddhist Circuit to increase India’s share of the global tourism market. MoT has identified the Buddhist Circuit as one of the fifteen thematic circuits for development under the Swadesh Darshan Scheme. MoT has sanctioned five projects for Rs. 355.26 Crore under the Buddhist Circuit theme covering the States of Uttar Pradesh, Bihar, Madhya Pradesh, Gujarat and Andhra Pradesh and work on all the projects is under implementation. With a view to showcase and project the Buddhist Heritage in India and boost tourism to the Buddhist destinations in the country, Ministry of Tourism organises the International Buddhist Conclave biennially with participation of tour operators, Media, opinion makers etc. from overseas as well as Indian stakeholders.

MoT has also produced two films viz. ‘India – The Land of Buddha’ and ‘Following the path of the Buddha’ which have been promoted on electronic and digital media, and at Road Shows and Know India Seminars etc. organised by the India Tourism Offices overseas. MoT also has a dedicated section for the promotion of Buddhist heritage and destinations on its promotional website. Financial support is also extended under the Marketing Development Assistance Scheme to approved service providers and State Governments/Union Territory Administrations for promotional activities undertaken by them in the overseas markets such as Sales Tours, Participation in Travel Fairs/ Exhibitions and Road Shows. The above objectives are met through an integrated marketing and promotional strategy, and a synergized campaign in association with the Travel Trade, State Governments/Union Territory Administrations and Indian Missions,” says Prahlad Singh Patel, Minister of State (I/c) of Culture and Tourism.

The specific elements of promotional efforts undertaken overseas include advertising in print, electronic, online, outdoor and social media along with the, participation in international fairs & exhibitions. Organising Know India Seminars, workshops, roadshows and India Evenings, brochure support, joint advertising with travel agents /tour operators, organising and supporting Indian food and cultural festivals are other initiatives taken by Ministry of in promotion of tourism.

Karnataka Tourism interacts with over 400 tour operators in Gujarat and Madhya Pradesh The multicity roadshows were organized from November 12-16 in Ahmedabad, Vadodara, Surat and Indore. The next edition of the roadshow will travel to Raipur, Bhubaneswar, Vizag, Chennai, Chandigarh, Jaipur, Guwahati, Kolkata, Delhi and Mumbai. News Desk

ith an aim to increase tourists from Gujarat and Madhya Pradesh the Department of Tourism, Government of Karnataka had organized a series of roadshow from 12th – 16th November in Ahmedabadon , Vadodara, Surat and Indore to promote the various products and destinations of Karnataka. The exclusive B2B roadshows were attended by more than20 stakeholders from Karnataka and attracted 400 discerning tour operators. The next edition of the roadshow will travel to Raipur, Bhubaneswar, Vizag, Chennai, Chandigarh, Jaipur, Guwahati, Kolkata, Delhi and Mumbai.

8 December 2019

T K Anil Kumar, Secretary – Tourism, Govt. of Karnataka said: "Karnataka is home to a large and exciting portfolio of globally acclaimed tourism products with UNESCO World Heritage Sites, splendid wildlife and resplendent nature, virgin beaches to adorn. The series will provide the impetus to the domestic inbound travel and would enhance the marketing efforts of Karnataka Tourism to promote our destinations to the travel-trade”. “The chief goal of the roadshow is to increase the overall size of the tourism sector in Karnataka. This series of roadshows will gather tour operators and travel agents, who are looking to find new destinations in Karnataka and engage fruitfully with the stakeholders of the state,” he added. Kumar Pushkar, Managing Director, KSTDC said: "Karnataka recently organized the very successful inaugural edition of ‘Karnataka International Travel Expo’ at Bengaluru and the roadshow activity will be an excellent occasion for our stakeholders to renew contacts with the travel-trade across India.”

He further added, “The department has introduced new package tours to fit the specific needs of tourists which were designed taking into consideration the requirements of the tourists and KSTDC would help plan the entire itinerary providing a seamless tour experience. Services offered in the package include transport, accommodation and sightseeing. We are also offering online booking facilities on our site www.kstdc.co”.

GOVERNMENT

Newly formed UT Ladakh equips to be standalone destination in tourism Looking at the carrying capacity, fragile ecosystem and culture Ladakh is committed to follow the path of sustainable and responsible tourism.

day for which there is no action plan to recycle or reuse the waste. So dealing with such issues is the biggest challenge at the moment.

Rajesh Tiwari

he newly formed Union Territory – Ladakh is gearing to promote itself as a standalone tourist destination. Before separation Ladakh used to be a part of Jammu and Kashmir and always promoted with the tourism products of the state – which also became a Union Territory now. While speaking to Whereabouts, the Member of Parliament from Ladakh and Chief Executive Councillor of the Ladakh Autonomous Hill Development Council, which administers the Leh district of Ladakh Jamyang Tsering Namgyal said: “Instead of going with any other UT/State’s package, we have ambitious plans to promote Ladakh as a standalone tourism destination. We are aggressively working in this direction and have put all things in place. A team of the experts is already working on the logo and tagline for the tourism to be launched soon.”

Jamyang Tsering Namgya Member of Parliament Ladakh

before the domestic/ international travellers, and bring it on the world tourism map.” “We are eyeing to attract the large chunk of tourist from India and abroad. However, keeping in mind the destination’s carrying capacity, fragile ecosystem and culture we are committed to follow the path of sustainable and responsible tourism. Therefore, we are emphasizing on the Quality tourism and not the Quantity tourism,” he added. He highlighted one of the issues that almost 30000 water bottles are being used in Leh City in a

According to him, Ladakh is popular as an adventure destination, however apart from this there are host of activities such as Ice-skating, educational tours and bird watching tours etc can be promoted to cater the various kinds of travellers. Suru Valley, Rizong Monastery, Nubra Valley, Shey Marshes, Tsokar Plains, Tsomoriri Lakes, Puga Sumdo Valley and Hemis National Park are some of the major hubs of bird watching. Jamyang informed that after the declaration of Ladakh as a Union Territory, the Union Tourism Minister Prahlad Singh Patel visited Ladakh and interacted with the tourism stakeholders including tour operators, agents and hoteliers to know their expectations and suggestions to promote tourism in Ladakh. The announcement of the opening of the Siachen Glacier for tourist by Defence Minister of India Rajnath Singh could be the giant

leap in the promotion of tourism in Ladakh. Ministry of Tourism has already announced its plans to support tourism in Ladakh through capacity building, creating awareness, supporting bed and breakfast scheme to tide away the shortage of hotels and promoting adventure sports in a big way. However the UT requires much more than this. Largely popular as the adventure destination, Ladakh can offer some other activities such as ice skating, and educational tours to the travellers visiting the state. Ladakh is an ‘Unexplored Paradise’ with a distinct uniqueness, that cannot be found anywhere on this planet. This is the most crowned desert which has an array of natural wonders in the form of mountain passes, monasteries, lucid lakes and valleys. Ladakh is a place where you can script your adventures and soak in the sweeping vistas of powdery snow, barren lands and turquoise lakes.

While further elaborating on the tourism potential of Ladakh Jamyang said: “The new identity has created a lot of excitement among the people of Ladakh especially the tourism professionals. However, as of today, Ladakh is an ‘Unexplored Paradise’, people don’t know as much as the destination deserved. Due to the lack of awareness, one of the finest destinations of the World is yet to be discovered. We are endeavouring to promote the destination in right perspective,

December 2019 9

GOVERNMENT

Ayodhya set to develop into a far bigger tourism destination As tourism and hospitality players are assessing opportunities in the temple town of Uttar Pradesh, it is expected that the initial investments would come from this sector only. News Desk

fter the recent Supreme Court’s verdict which cleared the way for construction of Ram Temple at Ayodhya in Uttar Pradesh, the town is set to be developed into a far bigger tourist destination of the state like Mathura and Varanashi. The apex court on November 09, 2019 ruled that Hindu parties would get 2.77 acres of disputed land, and a trust would be set up by the central government in three months to monitor the construction of the much awaited Ram Temple in Ayodhya.

Apart from this, the government has started scouting for land to set up a 200 room star hotel in the temple town. UP tourism minister Neelkanth Tiwari recently directed departmental officials to identify suitable land in Ayodhya for the hotel project and forward the proposal to the headquarters for further action. In fact, the tourism department is working on a roadmap to ramp up its hotels network in all the major towns, equipped with all modern amenities, including ticketing. The tourism department is inviting the applications for Design Development of the Queen Huh Memorial Park Project at Ayodhya.

Opportunity for Hotel Development As hotel and tourism players are assessing opportunities in the city, it is believed that the initial investments would

Yogi Adityanath Chief Minister Uttar Pradesh

Neelkanth Tiwari Tourism Minister Uttar Pradesh

pilgrims’ paradise,” says S N Srivastava, President & Co-founder, Clarks Inn Group of Hotels.

riverfront development, plan to build an over 300 m tall statue of Lord Rama that will probably be the tallest statue in the world once completed, and the centre of attraction the Ram Lala Temple complex among others, will make Ayodhya bigger than Varanasi as a pilgrim and tourist destination once completed. Ayodhya will also benefit from

According to him, “We hear that a lot of developers, hotel companies and operators are scouting for land to build hotel in Ayodhya. There are talks about a leading Indian luxury hotel chain to acquire a big heritage

The current government of the state, under the leadership of Chief Minister Yogi Adityanath and Tourism Minister Neelkanth Tiwari is working on three mega initiatives – Ayodhya Airport, World’s Tallest Lord Ram Statue and New Ayodhya township in the temple town of Uttar Pradesh. The state government has been allocating large funds to develop the tourism market in the city. Recently, the government has already approved Rs 640 crore for the development of an international airport over 285 acres at Ayodhya to attract domestic and foreign tourists in large numbers. Having an airport would not only uplift the city's economy but generate higher number of jobs. About Rs 446 crore have been sanctioned for the construction of 725-feet tall Ram Statue on the banks of the Saryu River as part of Ram Nagri project.

10 December 2019

Replica of Ram Mandir, Ayodhya S N Srivastava President & Co-founder Clarks Inn Group

come from the tourism sector only, and once the Ram Temple is constructed, there will be a plenty of business activity which would further boost tourism. “Now that the Ayodhya issue has been put to rest, the holy city is poised to emerge as a huge centre for tourism and hospitality. I am confident that within the next 10 years Ayodhya will emerge as a

property in the area. Most of the hotels that are operating in Ayodhya today are operating at 100 percent occupancy. The land rates have gone up many times because of the increased demand. There are several big hospitality players keen to invest in Ayodhya today.” Furthermore, the government also has huge plans to develop Ayodhya according to its stature. There are several infrastructure projects being lined up. “Beautification of the holy town,

its proximity to Lucknow as it is just a couple of hours drive from the state capital,” he added. A homegrown hotels brand Leisure Hotels planning to pick a heritage property in Ayodhya city which would be converted into a boutique hotel with about 25 rooms. Leisure Hotels is operating as an upscale operator in Uttarakhand, and specifically in tourist destinations like Haridwar, Rishikesh, Badrinath, Kedarnath, Gangotri and Yamunotri.

December 2019 11

GOVERNMENT

Kerala Tourism holds roadshows in Denmark, Finland, Hungary and Poland Finland is an emerging market for Kerala with a tourist arrival of 2,488 in 2018. Denmark is also an emerging market for the state with 7,851 tourists from that country visiting the state in 2018. News Desk

n an aggressive bid to make deeper inroads in Europe, Kerala Tourism conducted a string of high-energy road shows by participating in World Travel Market (WTM) London 2019 in November and showcasing its formidable eyeballgrabbing products in the emerging markets of Scandinavian countries Denmark and Finland.

contest. The winners were awarded the ‘Go Kerala Certificate’ in which they can avail an 8 day-long holiday in Kerala. Finland is an emerging market for Kerala with a tourist arrival of 2,488 in 2018. Denmark is also an emerging market for the state with 7,851 tourists from that country visiting the state in 2018. Roadshows were also held in Warsaw (Poland) and Budapest (Hungary) last month. Tourism Minister Kadakampally Surendran said, “These roadshows will strengthen the credentials of Kerala as a renowned destination in the product catalogue of London-based operators.”

At the roadshow in Helsinki, the Tourism Director Bala Kiran made a presentation before the traders from Finland, providing the Kerala trade partners a chance to interact with the tour operators and travel publications of that country. Nirmal Kumar Chawdhary, First Secretary/Head of Chancery, Embassy of India, Finland attended the event as the chief guest.

The minister noted that it would also help the state get a firm toehold in the Scandinavian region, which is a key travel source market in Europe. “It has a mature outbound-travel market, comprising those with a high propensity to travel and some of the highest per capita incomes in Europe. Roadshows at Copenhagen and Helsinki will help us to tap Denmark and Finland market where citizens enjoy high standards of living and high disposable incomes.”

The roadshow in Copenhagen was attended by Indian Ambassador to Denmark Ajit Gupte as the chief guest. Air India was the airline partner of the event. Both the roadshows concluded with the ‘Go Kerala’

“It has been our conscious strategy to hold roadshows not only in our traditional strongholds like the UK but also in the new and emerging markets to drive up the tourist footfalls. It will help us present the heritage

and traditions of Kerala to a wider number of travellers,” Tourism Secretary Rani George said. Bala Kiran said the roadshows had given an opportunity to Kerala to display an array of new tourism products and untapped destinations in the state. “Western Europe is our main market but we are expanding to Eastern Europe and Scandinavian countries also.” Kerala Tourism Director P Bala Kiran led a high-profile official delegation, comprising prominent trade partners like hoteliers, resort owners, tour operators and service providers from the state, to WTM London and roadshows in Copenhagen (Denmark) and Helsinki (Finland).

New Tourism Foundation conducts seminar on New India: New Ladakh News Desk

ew Tourism Foundation, an ideating foundation for tourism and heritage of India, organised exclusive one day seminar on New India –New Ladakh. The seminar took place on 3rd December 2019 was attended by Honourable Minister of State, Ministry of Tourism and Culture (Independent Charge) Prahlad Singh Patel as the Chief Guest of the event. Other Speakers include BJP MP from Ladakh Jamyang Tsering Namgyal, C. Phunsok, IAS (Retd) Vice Chancellor of University of Ladakh & Former Chief Secretary of Jammu and Kashmir and Vinod Zutshi, IAS (Retd), Former Secretary, Ministry of Tourism, Govt of India. Speaking on the occasion, Prahlad Singh Patel, Honourable Minister of State, Ministry of Tourism and Culture

12 December 2019

(Independent Charge), shared, “I believe we cannot separate culture from tourism and who so ever come in India come to see the heritage of India. And Ladakh is one of the most beautiful destination with a perfect combination of beauty and rich culture. “The best thing about this destination is that they wish to encourage quality tourism not quantity tourism, which showcase how much they care about their destination. The need of the hour is that Ladakh has to be showcased and aggressively promoted, in the right perspective, before the Domestic and International travellers and to enable Ladakh to offer Quality Tourism and make it one of the best tourism destinations in the World. Ministry of Tourism has already announced its resolve and plans to support tourism in Ladakh through Capacity building, Building awareness, supporting Bed and Breakfast

scheme to tide away the shortage of hotels and promoting Adventure sports. Talking about this new initiative, Vinod Zutshi, IAS (Retd), President, New Tourism Foundation shared, “The newly acquired Union Territory status has opened the doors for innumerable opportunities for expanding Tourism and cultural activities in the region. The new status of Ladakh will provide a great platform for tourism to prosper as there will be greater coordination with the Centre, more resources, and greater support from agencies and stake holders of tourism industry.”

TRADE

Insight Vacations and Luxury Gold records double digit growth from India Signature Tours as its GSA in India has registered a 23 percent growth as compare to the last year.

bookings for the November next year,” he added.

Rajesh Tiwari

nsight Vacations and Luxury Gold, premium escorted journeys represented by Signature Tours – a sister concern of Creative Travel in India, has launched its product line for the year 2020. Insight Vacations has added five new trips and a separate Ancient Civilisations Collections for 2020, featuring 18 trips to nine countries. Guest can explore some of the world’s most ancient civilisations in the Eastern Mediterranean, North America and India Subcontinent. Unveiling over 50 luxury guided journeys to Europe, Africa, North and South America, Asia India, Australia and New Zealand, Luxury Gold added three new itineraries ‘Elegance of the Pharaohs’, ‘Art, Culture & Cuisine of Columbia’ and Vibrant Eastern Canada & the USA’ this year. While talking to Whereabouts, Anthony Lim, Managing Director Asia, Insight Vacations & Luxury Gold said: “Both of the programmes – Insight Vacations and Luxury Gold have recorded a double digit growth from the Indian market in the year 2019. We have 52 percent repeat guests for our Insight Vacations product line whereas for Luxury Gold it is 62 percent. For the year 2020 we are very excited as we already have several confirmed bookings and good number of queries with us.” Iceland, Scandinavian and Japan are top picked destinations by Indian travellers. For Japan there is an increased demand and this programme is running very well in this market.

Anthony Lim Managing Director Asia Insight Vacations & Luxury Gold

Rajeev Kohli Joint Managing Director Creative Travel

Adding to this, Rajeev Kohli, Joint Managing Director, Creative Travel said that over the last two years Signature Tours has conducted various meetings with the tour operators in Chandigarh, Jaipur and Nagpur etc. and we have started getting business from these cities as well. As Insight Vacations & Luxury Gold have registered a double digit growth, the Signature Tours as its GSA has registered a 23 percent growth as compare to the last year.

52 percent is very high in Indian market,” he added.

According to him, 60 percent of the total guests are coming from metro cities basically from Delhi, Mumbai and rest 40 percent from cities like Bengaluru, Chennai and Kolkata etc. “We are making all our efforts to educate the Indian trade that Insight Vacations & Luxury Gold is a very high quality, unique and affordable product. It’s actually a reliable product to sale with very impressive commissions, and guarantees that the customer will come back to the agents. With 42 brands across the world the parent company (The Travel Corporation (2011) Pte Ltd) is very stable unlike what is going into the market. As we already mentioned about the repeat customers, I believe

While explaining the product line for 2020 Lim said: “We have further enhanced our immersive small groups’ journeys, each with VIP experiences, exceptional dining, elegant hotels and a personable traveling concierge who is there to tailor everything so each of guests has their own personilised holiday experience. Sharing his promotional strategy for the Indian market, Lim says that over the last two years they are very aggressive in way of promotion among the trade and consumers and reaching to the different kinds of end users. “Apart from the queries which are increasing year-onyear, we have seen a trend of early bookings which is new to us. We already have confirmed

The company has launched an e-learning module for traveltrade professionals to enhance the knowledge about Insight Vacations and Luxury Gold product. After completing all six modules agents become Insight Vacation and Luxury Gold specialist. “The objective of starting this learning programme is to train all travel agents how to sell our products. New to Indian market the e-learning module has already been launched in Philippines, Thailand, Singapore and Malaysia. More than 2000 agents have already registered for this programme,” informed Lim. Insight Vacations is a premium product while Luxury Gold is a luxury product. Insight Vacations has been crafting magical journeys. Through meticulous planning, detailed preparation and boundless passion Insight’s collection showcases the most outstanding destinations and curated experiences in Europe, North America, Northern Africa and India. Guided by a travelling concierge, Luxury Gold is a journey beyond the ordinary, where guests enjoy exclusive VIP experiences, savour exceptional dining and relax in luxury hotels on every curated itinerary.

December 2019 13

HOSPITALITY

Marriott International signs deal with Prestige Group to develop six hotels across India arriott International and Prestige Group signed an agreement to open six new hotels across India, underscoring both companies’ commitment to expanding in this dynamic country. Under the agreement, Prestige Group would build new hotels across the W, JW Marriott, Tribute Portfolio and Moxy brands across India’s Southern belt, representing nearly 1,000 rooms across four brands.

strengthen our growth and set new hospitality benchmarks. Our portfolio of 120 hotels across 16 brands reinforces our commitment to India, which remains a key focus market for Marriott International. We are thrilled to be introducing Moxy, our 17th brand in South Asia with such an experienced and hotel developer like the Prestige Group”, said Rajeev Menon, President - Asia Pacific (excluding Greater China), Marriott International.

One of India’s largest and most successful real estate developers, Prestige Group, plans to open the W Bengaluru, Tribute Portfolio Resort Bengaluru, Tribute Portfolio Hotel Kochi Maradu, JW Marriott Bengaluru Prestige Golfshire Resort & Spa, Moxy Chennai and Moxy Bengaluru, all of which are expected to open between 2021 and 2025.

“India continues to be a critical growth engine for us in APAC. This country delivers strong results right from revenue and service, to some exceptional talent. At Marriott International, we are committed to deliver high standards of quality and service with our owners whom we share a very successful relationship with over the years,” added Menon.

Group said: “There are not many industries in the world that have the resilience and optimism of the hospitality sector in India. The hotel industry has been one of the primary businesses driving the economic growth of the country. Projected to be worth INR 1,210.87 billion by 2023, the Indian hospitality sector today is witnessing an upward trend across mid-scale, upscale and luxury segments.”

“We are continuously striving to expand our market reach,

Irfan Razack – Chairman & Managing Director, Prestige

“And the Prestige Group is excited about working

News Desk

together with Marriott to explore new opportunities in the ever-evolving industry. Given the improving economic environment and positive market sentiment, there couldn’t be a better time to tap into the tremendous growth opportunities that the Indian hospitality industry has to offer. With this signing, the Prestige Group is poised to become one of the largest hospitality players in India,” he added. Set to debut in India, the Moxy brand targets Next-gen millennial travelers with its fun and playful service, buzzing social spaces, and stylish, tech-forward guest rooms. The agreement expects to see the anticipated opening of the 125-room Moxy Chennai and 200-room Moxy Bengaluru, which are both expected to open in 2024. Combining style and affordability, this brand is unique in its youthful design aesthetics, thereby bringing freshness in this space.

Seaside Collection debuts in Maldives, acquires Finolhu Luxury Resort Finolhu is the hotel chain’s eleventh boutique property and it’s first in the Maldives. News Desk

uxury hotel chain Seaside Hotels, which now operates as Seaside Collection, has acquired Finolhu, a luxury island resort in the Baa Atoll of the Maldives. Modern and fun, Finolhu is the hotel chain’s eleventh boutique property and it’s first in the Maldives. Finolhu opened in June 2016 consists of four islands with long beaches. Nestled in the Baa Atoll, a designated UNESCO Biosphere Reserve site, the resort has 125 villas-91 over water and 34 beachfront with private pool.

14 December 2019

While popular with honeymooners, the extensive resort is also very familyfriendly, with a kids’ club, plenty of activities and daily entertainment. With chic design and beach-club vibe, Finolhu puts a playful twist on luxury. The resort offers four unique restaurants, a poolside bar, swimming pool, tennis, the Cove Club Wellness Spa, gym, Kids’ Club and a wide range of motorised and non-motorised water sports options with an on-site facility of a PADI dive centre. The resort is only a 30-minute seaplane flight away from Male International Airport. Speaking on this development, Gregor Gerlach, CEO and Managing Partner says:

"Whilst the long stretches of beach, crystal clear waters and the abundance of marine life were almost enough to seal to the deal, it was also important that the resort aligned with the Seaside Collections’ brand values.”

“Environmental protection is an important theme at the Seaside Collection and is something we have won awards for. Finolhu is largely self-sufficient and works closely with marine biologists and environmental experts, so it was a good fit for us," said Gerlach.

HOSPITALITY

Sarovar Hotels & Resorts launches sixth property in Bengaluru Shravanthi Sarovar Portico is a midscale hotel located in JP Nagar, one of Bangalore’s oldest planned suburbs. News Desk

arovar Hotels and Resorts expand its footprint with the launch of Shravanthi Sarovar Portico in South Bangalore. This is Sarovar’s sixth hotel after Davanam Sarovar Portico Suites, La Marvella Sarovar Premiere, Radha Hometel, Radisson Blu and RBD Sarovar Portico. On the launch, Ajay Bakaya, Managing Director, Sarovar Hotels & Resorts, said: “We are happy to associate with Shravanthi Group for our new property in South Bangalore. We found great synergies with the group and are excited about our association. With an apt location

and serene atmosphere, our new property will be a home away from home for both business and leisure travelers.” Sarovar Hotels & Resorts is a leading hotel management company and one of the fastest growing chains of hotels in India managing 80 operational hotels in 50 destinations in India and overseas. “This is our maiden foray into hospitality and with Shravathi Sarovar Portico, we aim to cater to both corporate and leisure travelers. The property is optimally located and is serene yet easily accessible. We recognized the demand of a business hotel in the locality and are confident our offering will enthrall our clientele,” said L Balakrishnama Naidu, Chairman & Managing Director of Shravanthi Group.

Ajay Bakaya, Managing Director, Sarovar Hotels & Resorts with L Balakrishnama Naidu, Chairman & Managing Director of Shravanthi Group at the launch of the property. Shravanthi Sarovar Portico is a midscale hotel located in JP Nagar, one of Bangalore’s oldest planned suburbs. The hotel offers easy access to the Central Business District and electronic city and is in close proximity to major tech parks and entertainment hubs.

It offers 80 newly renovated guest rooms, an all-day dining restaurant, club bar, fitness center and conferencing facilities. The redecorated lobby is spacious and comprises of a coffee lounge, just the perfect setting for relaxation or business networking.

WelcomHeritage announces the opening of Inderpura Resort in Rajasthan News Desk

elcomHeritage has opened WelcomHeritage Inderpura Resort, which is situated on Delhi road State highway 37B at Udaipurwati of Jhunjhunu District in Rajasthan. The property is situated at the foothill of Aravalli range and is spread across 1.75 acres of land surrounded by hills on three sides, with a clear view of the sunset.

The property has an inventory of 21 rooms which are divided into 3 categories – Super deluxe rooms, Deluxe rooms and Standard rooms. There are 2 restaurants for the guests - A multi-cuisine restaurant that serves buffet and can accommodate 50 people indoor and another 30 in the adjoining open verandah and a Barbeque- which serves Barbequed/grilled food and beverages and is situated near the swimming pool.

Apart from this there is facility for the corporate meetings and business groups as WH Inderpura Resort also has a conference hall spread across 1600 Sq. Ft, which can easily accommodate a small business conferences and seminars. Besides, the resort has beautifully landscaped gardens which can accommodate upto 1000 guests, ideal for weddings, social gatherings etc.

“The picturesque location of the property and the cultural heritage of the city promise to give a perfect holiday experience. Moreover this property has close proximity to Delhi/NCR, we expect to see the business flow from this part of the country on a higher pace, especially in weekends.” This also happens to be our 10th property in the state of Rajasthan.”

Talking about the property, Sanjeev K Nayar, GM, WelcomHeritage shared: “The addition of this property is part of our strategy to expand and open more properties in the current financial year. Rajasthan has such abundance of cultural properties and we are extremely lucky to find few of such gems and add in our existing portfolio. Udaipurvati is a beautiful location with a vivid historical importance.

Udaipurwati is known as Udaipur of Shekhawati, which was the capital of Raja Todarlmal of Shekhawat Rajput clan. It is located near a very famous Shakambhari Mata Temple. Adjoining is a Kot Dam, which has a former hunting ground (Shikarbagh) of Shekhawat Rulers. The Resort also falls on the route from Delhi to very famous Salasar Balaji Temple.

December 2019 15

HOSPITALITY

Cygnett Hotels and Resorts opens property at Jim Corbett News Desk

ygnett Resort Alaya, Jim Corbett, is situated in Ramnagar further down in the hidden village of Kyari, which offers an environment to experience life both in leisure and business dimensions. Tucked in the picturesque landscape in the periphery of Corbett National Park, the resort is perfectly suited to spend holidays in absolute privacy that city dwellers long for. The resort is a great halt point for those going up into the hills or for corporates looking for an ideal team building/networking place with dynamism to energize everybody. Cygnett Resort Alaya treats guests with perfect hospitality and warm and friendly behavior. Speaking about the new property in Cygnett’s bouquet of offerings, Sarbendra Sarkar, Managing Director of the Cygnett Group, said,

“Cygnett Resort Alaya is well positioned to cater to both leisure and MICE customers in the lap of the Himalayas. The resort lives up to the promise of rejuvenating the guests with its wellness services and offers an unmatched Cygnetture experience.” Cygnett Resort Alaya offers an ideal holiday experience in the wilderness with well-furnished rooms, cottages, and suites. The accommodation options, including independent cottages, rooms, and suites, are decked with all luxuries that serve as a great hideout for nature enthusiasts and for anybody who needs a break from the madding crowds. At the resort, the ‘Cygnett Pavilion — All Day Dining’ caters to the discerning food lovers. The service comprises innovative dishes, luscious food platters, and exotic beverages. The menu has been designed to cater to the taste buds of

domestic and international travellers. Cygnett Hotels & Resorts started in 2012 in India with the vision of creating a hotel company that is responsive to the demands of a metamorphosing world, without compromising the ideals of good hospitality, quality comfort and great service. The hospitality group is actively working to open 100+ Hotels across 75+ cities in India and

to operate in 6+ International locations within the next five years. The company is looking forward to adding 5000+ keys by 2022 and to benchmark “Cygnetture Service & Experiences” in the industry. Currently the group has over 35 alliances with 25 operational hotels and 10 hotels in pipeline and various stages of pre-opening.

Taj launches new hotel in Tirupati News Desk

he Indian Hotels Company’s iconic brand, Taj has announced the opening of its new hotel in Tirupati. The city is home to the renowned shrine of Tirumala Venkateswara Temple, one of the most visited religious sites on earth. Located in close proximity to the Tirumala hills, Taj Tirupati offers unparalleled views of the hills.

Puneet Chhatwal, Managing Director and Chief Executive Officer, The Indian Hotels Company, said, “IHCL has been a pioneer in the religious tourism segment in the country and is delighted to announce the opening of Taj in Tirupati; one of the largest pilgrimage destinations attracting

16 December 2019

millions of devotees annually. This opening reaffirms our commitment to offer travellers a flavor India’s rich cultural heritage in world-class settings.” Inspired by the Dravidian style of architecture, Taj Tirupati has a distinctive design evident in its solid lines, open spaces and characteristic curves. The 106 spacious rooms and suites carry the inspiration further in silk wallpaper and local motifs in the floor carpets. “Tirupati with its century-old temples has enthralled visitors for years. Taj Tirupati, with its location at the foothills of divinity, offers the perfect place to stay and explore the city from. From sweeping vistas of the Tirumala hills to unique authentic flavours offered at our

restaurants, guests can indulge in Taj’s legendary hospitality at Taj Tirupati,” stated V K Prasad, General Manager, Taj Tirupati. Guests can take delight in the extensive menu at the all-day diner – Varuna that offers local Andhra flavours along with global cuisines. Gourmands who love regional classics have much to celebrate with Chennai’s award-winning regional cuisine restaurant – Southern Spice’s

new outpost at Taj Tirupati. Other culinary options include Upper Deck, the hotel’s grill station and Neera – a contemporary bar. Taj Tirupati augurs well for both business and leisure, and offers meeting rooms and banqueting venues flanked by manicured greens. For more immersive experiences, guests can relax by the rooftop pool and soak in the breath-taking views of the hills.

December 2019 17

AVIATION

Star Alliance Invitational Golf Tournament successfully organised at Bangalore Golf Club News Desk

he Star Alliance Invitational Golf Tournament, an event especially designed for the corporates,was recently organised at the prestigious Bangalore Golf Club, one of the oldest and most elite golf course in the world. A soughtafter event by the corporate community, the invitational golf tournament got overwhelming response in its third consecutive year from the corporates. The participants competed for overall championship prizes which were scored on the Stable ford format over 18 holes. The round of golf was followed up by an awards function in various

categories with a gala cocktail dinner.The championship prizes were given away by the Star Alliance members. Narsing Rao won and took away the Winner Gross Trophy while NanjeGowda became the Runner-up. Wherein, Jayanthi Ravi won in the Ladies Category. Also seen swinging at the event were Sumit Rathor from Indo MimPvt.Ltd; Jayaraman Jayashankar from Aditya Birla Group amongst the many others who were there for the tournament. The event also provided opportunity to the Star Alliance’s member airlines to network with the corporate community and create greater

Vistara starts service to Patna with daily flight News Desk

istara inaugurated service to Patna (Bihar) with a daily flight to and from its hub, Delhi. Vistara’s inaugural flight from Delhi was welcomed at Patna with a water cannon salute. The first Vistara departure from Patna was also

inaugurated with a lamp-lighting ceremony attended by senior officials of the Patna Airport and the CISF, including Mr. B.C.H. Negi, Airport Director – Patna, and Manish Priyadarshi, Deputy Inspector General, CISF. Vistara’s Chief Strategy Officer, Vinod Kannan, said on the occasion, “We are happy to bring India’s five-star airline to Patna – a city that’s home to many of our customers and continues

18 October 2019

to record exponential growth in domestic passenger traffic, given its business, trade and cultural ties with the rest of the country. Residents of Patna and other cities in Bihar will now experience for themselves what makes flying Vistara the ‘new feeling’.” Vistara is India’s highestrated airline on Skytrax and TripAdvisor and the winner of several ‘Best Airline’ awards. It has consistently raised the bar for operations and service delivery in the Indian aviation industry in a short span of time to be today known as India’s only five-star airline (per 2020 APEX OFFICIAL AIRLINE RATINGS™). Last week, Vistara announced having received three new A320neo aircraft, from the aircraft order it placed in July 2018, that come with enhanced cabin features such as AC Power Outlets, USB Charging Ports and PED (Personal Electronic Device) holders.

awareness of Star Alliance brand and how it makes their journey better by focusing on details like Gold Track, Earn and burn of miles on 26 members carriers, access to more than 1000 lounges across the network for Gold status members, cutting connection time etc. Each Star Alliance member airline player who joined the

foursomes were provided key messages related to the above, to ensure a consistent message is shared among all HNI. The event took place on November 8, 2019, and was managed by SLW Golf Management, a leading golf management company in India.

CSMIA’s Terminal 1 opens additional boarding gates Effective December 6, 2019 Terminal 1 will be functioning 8 additional boarding gates. News Desk

VK Mumbai International Airport Limited (MIAL) managing Chhatrapati Shivaji Maharaj International Airport (CSMIA) opens additional boarding gates at Terminal 1 of Domestic Airport. The Terminal will witness operations of 8 additional boarding gates in order to ease passenger travel. This step taken by Mumbai International Airport Limited will help provide convenience to passengers travelling via the Terminal, thereby benefitting both the airlines as well as the passengers. With the recent move of unification of operations at Terminal 1 and 2 for domestic flights, which saw transformation of IndiGo, GoAir and Air Asia operating out of

Terminal 1, there has been an increase in passenger traffic in the last few months. Starting December 6, Terminal 1 will be operating 8 additional boarding gates in order to ease passenger traffic due to the increase number of flights flying out of Terminal 1. These unused gates will now ensure a harmonious experience to passengers and thereby improve smooth functioning at the airport. Having catered to over 48 million passengers in 2018-19, MIAL understands the need and comfort of the passengers by ensuring it enhances its infrastructure and timely upgrades its operations in order to meet the increasing passenger in flow demand. The airport reaches out to 52 domestic destinations in India and bring new innovative changes in order to cater to the patrons travelling out of Mumbai.

AVIATION

Air India will have to shut down if not privatised: Aviation Minister

Mumbai Airport expands cargo network in China

News Desk

ndia’s state-run airline will have to cease operations if it is not privatised, Hardeep Singh Puri, Minister of State (Independent Charge) of the Ministry of Civil Aviation, Government of India said in parliament on (Nov 27) in response to a lawmaker’s question on the subject. A group of officials, including India’s Home and Finance Ministers, is finalising the process of inviting bids from the private sector for the lossmaking national carrier. The company has lucrative landing slots in India and across the world, but has been a burden on the exchequer for years. Officials are still deliberating over some details, Puri said. Once they are finalised, the government will invite bids, he said, adding that India

is committed to selling the company. Last year it failed to attract any bidders when it tried to sell a 76% stake in the airline and offload about USD 5.1 billion of Air India’s debt. It is now re-evaluating some of the terms and is open to selling the airline in its entirety, Puri said in a written response to a separate question in Parliament recently. It is also significantly reducing its debt to make it more attractive. One of the biggest hurdles however is its large number of employees, Air India has about 9,400 permanent staff and 4,200 contract workers. Puri said in Parliament that the government is committed to securing a deal that is favourable for the employees. “The government is committed to the strategic disinvestment of Air India,” Puri said in a written

VK led Chhatrapati Shivaji Maharaj International Airport (CSMIA) announced the launch of Sichuan Airlines cargo freighter service from Mumbai Airport. Commenced on 8th December 2019, the flight from Xi’an to Mumbai to Nantong operates with the carrier’s wide body Airbus 330-200F aircraft.

response to a further question in parliament on the same subject on November 27. “Any further financial support in a mature and competitive aviation market would not be the best use of scarce financial resources of the government,” he added. “Air India would have a status on a par with other designated carriers of India, postdisinvestment.”

SpiceJet signs first ever codeshare agreement with Emirates The codeshare agreement follows the signing of a Memorandum of Understanding (MoU) by both airlines in April 2019. News Desk

piceJet has signed a codeshare and interline agreement with Emirates to give travellers to and from India a seamless access to a wider and a stronger route network. This is the first-ever codeshare agreement signed by SpiceJet. From early 2020, customers travelling to India can take advantage of many more flight options on routes common to both airlines – Ahmedabad, Mumbai, Kochi and Delhi. Emirates’ customers can conveniently book and connect seamlessly in Dubai on direct

services to Amritsar, Kozhikode, Mangaluru, Madurai, Jaipur and Pune – routes served by SpiceJet. The codeshare agreement means travellers from across the globe can book a single ticket with attractive fares to any of Emirates’ nine points across India and connect onwards to 172 domestic routes that are part of SpiceJet’s network. Ajay Singh, Chairman and Managing Director, SpiceJet said: “We are very pleased to partner with Emirates for this new codeshare agreement which will offer a seamless travel experience and the widest possible travel options to our passengers travelling to and from Europe, America, Africa and the Middle East.

This codeshare would further strengthen our position in the region and complements our international expansion strategy.” Adnan Kazim, Emirates' Chief Commercial Officer said: "Emirates has historically shared a close and collaborative bond with India. In the last decade, we have flown more than 50 million customers on our Indian routes, which we now serve with 170 weekly services from Dubai.

The first flight arrived with an import tonnage of 50 Tons. This new service will have two weekly flights arriving in Mumbai at 01:30 AM and departing from CSMIA at 04:25 AM respectively. Headquartered at Chengdu Shuangliu International Airport in Chengdu (Sichuan), the airline serves as a gateway to South East Asia, North Asia, Europe, Oceania and US. The commencement of the airline’s freighter service will further enhance the cargo capacity and connectivity between Mumbai and China region. At CSMIA, the combination of cargo aircraft and passenger flight capacity offers services to 160 destinations in 29 countries. Mumbai International Airport currently serves as a major hub for China based airlines like Air China, China Airlines and Unitop Airlines. The induction of Sichuan Airlines will further increase the growth between the two cities and fuel economic development by improving the export and import of goods and services from both the cities. India and China’s bilateral trade has grown four-fold in the past decade. To further strengthen the logistics and trade relationship with the country, CSMIA through its world class services offers yet another flexible option benefitting both the countries.

IN FOCUS

Rajesh Tiwari

he came, she saw, she conquered.This accurately defines how Jyoti Mayal was elected to lead the oldest association of the country. In one of the most anticipated travel industry bodies’ electoral showdown, Jyoti Mayal emerged victorious. It was a landslide victory for her and her ‘Team Progressive’ as every members of her team were declared winner.

Women Power Gets Centre Stage at TAAI, Jyoti Mayal Elected as President

In our pre-election story we at Whereabouts had implored members of TAAI to rise above their personal relation and vote for the candidate they believe can steer TAAI through these difficult times. The electoral verdict clearly indicate that TAAI members paid heed to our advice and have shown overwhelming support to Mayal and her team. Now the election is over, as is the initial euphoria of the winners. Members of TAAI have voted for the candidate they believed in more. Mayal and her team’s job is cut out, to lead from the front and revive the ailing grand old party. Since her engagement with the association she never looked back, and during her stint at various positions in TAAI Managing Committee she has been very aggressive and vocal in raising industry concerns. And without a delay – as she contested for the first time for the top job at TAAI, the members of the association well accepted her talent, leadership skills and provided an opportunity from where she can implement her vision and plans for the betterment of the association and its members. In her vision statement for TAAI, she says that one of her dreams is to see that tourism sector gets industry status and for this she will take up the issue strongly with the government bodies. Besides this, the newly elected President also keen to ensure that all regions and chapters must receive adequate representation. An experienced and industry veteran Jyoti Mayal was inducted as the Chairperson of the Northern Region (2009-2013) and served as a member of the Managing Committee (2013 – 2017). She has been elected as the Hon. Secretary General of TAAI for the term 2017-19. Being Hon. Secretary General of TAAI she actively participated in various initiatives, activities of TAAI including the mega conventions organised in Srinagar and Kunming.

20 December 2019

IN FOCUS

tete-a-tete Q. First of all many congratulations for this unprecedented victory. To start with, the entire candidates of Team Progressive have won with the comfortable margin, how do you look at the mandate given by the members of TAAI? Ans. Thanks for your kind words of congratulations and your hope in my team and me as the President. To answer your question, yes! it has been a wonderful victory and I am proud that all my team aspirants are now my team – The Team 2019-21. These elections have made me realise that people have confidence in my leadership. Our member colleagues wanted a good team, a team which had a vision, a team which had people who have business strength, a team which is transparent and was fighting as a team and not as individuals. This is why you see similar votes trend for all. Unity and selflessness are two very important traits. I am proud to be a leader of such a team. Saying this, I and my team are aware that people have a lot of aspirations from us and the pressure is on each team member, but we are confident we will achieve our goals and our vision will be reality. I am deeply grateful and humbled by my members mandate and confidence in us.

Q. Kindly throw some light on your short and long term plans for the association? Ans. My long term goal is to be a face of the industry with the government and work together towards the betterment of the travel and tourism Industry. Short term goals are many - Ease of doing business, Continuous Knowledge conclaves, GST clarity, TCS, Technology, Airlines and other suppliers etc. A strong relationship with media to educate members and consumer not only through travel but national and electronic media too is on my cards too. We would initiate active involvement of our allied members and women.

Q. What message you would like to convey to the members who have shown their confidence in your leadership? Ans. I would request all our members to stand with us to achieve our visions and goals because together we can and we will – unity what they have shown in electing us I would request them to continue with to achieve. I am once again thankful and humbled by their support.

My goal is to be a face of the industry with the government and work together towards the betterment of the travel and tourism industry. Jyoti Mayal President, TAAI

Vision Document ÂÂ A Recognized Industry Status – Strong Foothold ÂÂ A Strong Board of Advisors – Government, Airlines & Influencers ÂÂ Representations of all regions & chapters ÂÂ Clarity on GST with the correct favorable policy ÂÂ Supplier’s recognition against Defaults ÂÂ Woman Empowerment in our membership ÂÂ Credit card payment for Airlines & BSP payments ÂÂ Secretariat revamp – A self sufficient secretariat ÂÂ Educational for members & their staff ÂÂ Stronger hold with MOA MOT MOF & Ministry of Commerce ÂÂ Non ticketing revenues ÂÂ Bouquet of services brought by TAAI through Technology ÂÂ Strong Media Connect – Awareness to consumer & industry ÂÂ Incubator for start ups ÂÂ Ease of Doing Business with Embassies & Consulates

December 2019 21

TECHNOLOGY

Digital experience is the deal breaker for millennial travellers of India: Travelport Research The research surveyed 23,000 people from 20 countries; including 2000 from India of which 1,526 were millennials (in the age group of 20-39 years). News Desk

group of 20-39 years).

It revealed that Indian millennial travellers were one of the world’s most likely (84%, above the global average of 71%) to consider it important that an airline offers a good digital experience – for instance, offering online check-in and gate information. Similarly, Indian millennials were the world’s most likely to consider the digital experience when booking hotels (e.g. having a room key on their smartphones) – 82% in India considered it important, well above the global average of 58%.

This propensity for digital technology also extended to the trip planning process, as well as during travel: Sandeep Dwivedi Chief Operating Officer InterGlobe Technology Quotient

he recent Global Digital Traveller Research 2019 by Travelport highlighted that millennials in India seek a premium digital experience across all aspects of travel. Another key finding was that travellers in India want and expect travel providers to help them personalize their experience seamlessly. The research surveyed 23,000 people from 20 countries; including 2000 from India of which 1,526 were millennials (in the age

Indian travellers of all age groups were the world’s most likely to believe augmented or virtual reality experiences would help them better plan their trips (in joint first-place at 76%, compared to the global average of 48%). Indian travellers reported using voice assistants to check-in for their flights (52%, global average of 42%); check the traffic to the airport (58%, global average of 54%); and check their flight status (56%; global average of 50%). Additionally, travellers in India

look forward to personalizing their travel experience. 26% were willing to provide airlines more of their personal information if it meant receiving personalized offers – the second highest in the world (global average of 17%). This trend was highest amongst Indian millennials (28%).

Unsurprisingly, their pet peeves when booking trips were also related to personalization. Some of the top frustration of Indian travelers was: Not being able to understand what their deal includes as a standard (59% in India and 52% globally); Not knowing what add-ons are available to them (61% in India and 56% globally); and Companies they use regularly not remembering their preferences (56% in India versus only 35% globally). In this context, 56% of Indian travellers found it frustrating if they are not able to interface with a human point of contact while exploring a deal (42% globally). Commenting on the findings of the research, Sandeep Dwivedi, Chief Operating

Officer, InterGlobe Technology Quotient, said: “The findings of the research clearly establishes that Indian millennials have a strong penchant for a superior digital experience while planning their travel. The travel ecosystem in India is headed towards a digital-first future and we, working with Travelport, are committed to innovate and develop solutions that can help the industry cater to the expectations of the modern traveller.” The study also finds that Indian users are looking for a value for money deal – only 5% of them reported always going for the cheapest price (global average of 18%). To get the best deals, they will analyze travel review sites like TripAdvisor (60% in India vs 42% globally) and price comparison sites such as Kayak.com (50% in India vs 38% globally). 93% of Indian travellers also look forward to getting insights from booking sites to discover new destinations.

Somon Air appoints Bird Travels as GSA in India The airline is planning to commence online operations from Delhi to Dushanbe, Tajikistan on December 1, 2019 with two flights per week. News Desk

omon Air, national air carrier of Tajikistan has appointed Bird Travels Private Ltd, the Airline Management Services arm of Bird Group as its local representative in India. The appointment of Bird Travels is

22 December 2019

a major step by the Airline to build upon its presence in the International arena. Somon Air is planning to commence online operations from Delhi to Dushanbe, Tajikistan on December 1, 2019 with two flights per week. The flying hours between New Delhi and Dushanbe will be around two and half hours and it will be a non-stop flight. It will be very convenient for business travellers, leisure travellers and students visiting

Dushanbe. The flight schedule and fares are already filed in the GDS. To date, the airline has successfully operated regular flights from Tajikistan to 22 destinations, and is now planning to increase its footprints. “Somon Air is happy to announce the inauguration of the flight from Dushanbe to Delhi and back. This operation will further strengthen the relations between Tajikistan and India, and contribute to the

development of the trade and the economy between these two countries, including the transit potential and the tourism industry of Tajikistan,” said Abdulkosim Valiev, Commercial Director of Somon Air said.

December 2019 23

NTO

TAT launches ‘Special Deal in Green Season @Samui Phangan Tao’ Offers discounts up to 60% plus other privileges for Thai and foreign visitors from now until 31 December. News Desk

he Tourism Authority of Thailand (TAT)’s Ko Samui Office, in collaboration with Bangkok Airways and tourism operators on Ko Samui, Ko Phangan and Ko Tao, is promoting a ‘Special Deal in Green Season @Samui Phangan Tao’ from now until 31 December, 2019. The promotion offers discounts up to 60% plus several other privileges for Thai and foreign visitors to Ko Samui, Ko Phangan and Ko Tao as well as nearby islands; such as, Mu Ko Ang Thong National Marine Park, Ko Nang Yuan – all well-known the world over for their picturesque scenery, pristine beaches and a wide variety of tourism activities. “This campaign intends to stimulate domestic Thai travel and also attract more foreign visitors to the islands, spreading tourism revenue and stimulating the local

economy during the annual green season (October-December). It might be high season in the Andaman Sea area, but it is the low season for Ko Samui and the neighbouring islands,” said: Nongyao Jirundorn (Mrs), Director Of TAT Ko Samui Office There are far fewer tourists around the Ko Samui archipelago during the green season, so visitors get to enjoy shorter queues at tourist attractions and maybe a little easier to navigate transfers between islands. It is also the most relaxing and rejuvenating time to visit this beautiful area. The campaign also addresses the demand from all markets whereas the joint marketing promotion and publicity show the unity of the public and private sectors. They are working in a concerted effort to attract visitors plus spread tourism income evenly to all islands in the region. Over 60 tourism operators have joined this pilot campaign showcasing the unity of the local communities to help promote tourism. To support the promotion Bangkok Airways is offering a special one-way fare starting

from 1,990 Baht to Ko Samui from any of these five Thai cities; Bangkok, Chiang Mai, Phuket, Krabi and Pattaya (U-Tapao). On international flights, a one-way fare on Bangkok Airways starts from HK$900 on the Hong Kong-Samui route, SG$99 on Singapore-Samui and RM99 for KualaLumpur-Samui for bookings made from now until 30 November, 2019, for travel between now and 31 December, 2019.

Ileana D’Cruz unveils Barefoot Luxury in Fiji brochure Collection Government’s tourism stimulus scheme extended for the fourth time since introduced in November 2018. News Desk

leana D’Cruz the Brand Ambassador of Fiji Tourism launched the first edition of Tourism Fiji’s Luxury Resorts & Experiences Brochures. Titled as ‘Barefoot Luxury in Fiji’, the collection is meticulously curated, crafted and designed for the discerning luxury traveller. The collection comprises of two books ‘Island Bliss in Fiji’ and ‘Fiji Unplugged’. The former highlights some of Fiji’s most premium boutique resorts and finest luxury hotels, while the latter showcases a plethora of ‘must have’ experiences in Fiji, keeping in mind a palate of local flavours, culture and adventure at the Destination. The brochure set showcases some of the luxury stays and unique experiences and provides inspiration and information on luxury travel in Fiji.

24 December 2019

Authored by none other than the globetrotting journo-couple Gustasp & Jeroo Irani, globally acclaimed for their travel writing, the duo has beautifully captured the culture, bespoke experiences and luxury destinations of Fiji. “And who wouldn’t be happy in paradise? Happy bula greetings and laughter ripple across the emerald islands of this South Pacific archipelago, adrift in jewel-toned seas. Life is bliss, you soon discover, as you slip into island time”, said Ileana, as she read aloud from ‘Island Bliss in Fiji’, conjuring up visions of lazy turquoise seas and cocktail-coloured sunsets. Ileana herself has had a long-standing relation with Fiji, an archipelago of over 300 islands in the South Pacific, known for its tropical climate and amazing beaches. It is an endearing and an enduring relationship that has sustained over time and in her own words, “it is a country that feels like home.” Kathy Koyamaibole - Regional Manager Asia, Tourism Fiji said “We know today’s traveler

prefers curated luxury experiences; bespoke vacations and itineraries that embrace luxury trips. These brochures showcase the beauty and luxury ofFiji’s experience, which we hope will inspire more Indian travelers to come and experience the destination for themselves.

NTO

Experience true holiday spirit at Frankfurt Christmas Market This year, the Christmas Markets will be held from 25th November to 22nd December 2019. News Desk

he tradition of the Frankfurt market stretches back to the 14th century making it the oldest in Germany. It lures the region with historical settings, traditional food and handcrafted souvenirs. The scenic surroundings on the Römerberg and St Paul's Square houses more than 200 stands with people selling colourful Christmas tree decorations, candles, sweets and candy and traditional German cuisines. During this time, the historic old town is brightly illuminated by thousands of fairy lights reflecting off windows of the traditional half- timbered houses. The scent of baked apples, gingerbread and mulled wine fills the air. This spectacular market stretches from

Frankfurt’s Hauptwache all the way to the Main riverbank. A 104 feet tall Christmas tree adorns the centre of the market square. Make sure to try the local specialities, such as the Bethmännchen, Lebkuchen, Christmas cookies with marzipan and almond and glühwein- a traditional spiced wine that is served warm. The Artists Christmas market is a major art exhibition at the St. Paul’s church and the Römer. The exhibits in this market consist of paintings, sculpture, jewellery and trinkets that make for great Christmas presents. Another highlight in Frankfurt during the festive season is the Chiming of the Church bells. Frankfurt's famous Pealing of the Bells takes place four times every year. Two of these half hour performances are perfectly timed for visitors during the festive season. The bells of Frankfurt's downtown churches ring in harmony for half an hour on the 1st December and 24th December Witness this

symphonic soundtrack - and keep your fingers crossed for snowflakes! Guests can also explore the Christmas Markets with special guided tours. On advance booking, a group of ~20 guests can witness a Christmas marvel in a oneand-a-half-hour tour. It begins on the main entrance and takes you through the market’s culinary specialities and traditions. Tickets are priced at EUR 150 and open from 10:30 am to 4:00pm.

Sri Lanka Convention Bureau targets key Indian market, interacts with agents in Mumbai & Pune News Desk

ri Lanka emerges as prime outbound tourism destination for Indians and to further enhance the positioning Sri Lanka as a preferred MICE destination, SLCB showcases the MICE options and opportunities to Indian travel trade, PCOs and MICE organisers. Meet in Sri Lanka promotion organised by SLCB in collaboration with Sri Lanka Consulate General in Mumbai had major focus to attract Indian MICE market, through these exclusive events. Top of the line travel trade & MICE professionals attended the event as well as interacted with the SLCB team that consists of 15 companies from Sri Lanka, to understand the unique offerings for Indian travellers in Sri Lanka. Chamari Rodrigo, Consul General, Consulate General of Sri Lanka, Mumbai, who was present and leading the events in Mumbai & Pune, stated that, “Sri Lanka has been gaining immense popularity in India and has experienced a consistent growth over the period. She further added that cultural and regional similarities between India & Sri Lanka further make it easy to flourish tourism.”

Adding to this Malkanthi Welikala, Manager Marketing, Sri Lanka Convention Bureau mentions, “India is the largest & key source market for the development of MICE business to Sri Lanka. We have been extending our presence and our commitment to India markets.” “With our current mission we are targeting key markets of India like Mumbai & Pune. With extensive direct airlines connectivity of 121 flights per week from 11 stations in India to Sri Lanka and further complemented by SpiceJet, Indigo, Air India and now Vistara, Sri Lanka becomes an easily accessible destination for MICE from India. There is an existing strong cultural bond and cooperation between India & Sri Lanka, which makes Indian travellers feel at home while they are in Sri Lanka,” she added. India has been an important market for Sri Lanka for developing MICE in terms of numbers, value and also connected services. The year 2018 saw 63,733 MICE arrivals in Sri Lanka as compared to 57,694 in 2017 and 53,510 in 2016. It is witnessed that there is an increasing trend of India MICE arrivals during the past years. Sri Lanka is growing as 'a destination for all seasons'!

Overall the year 2018 saw a rapid increase with approximately 424,887 Indian tourists visiting Sri Lanka, as compared to 384,628 arrivals in 2017 and 356,729 in 2016. The country is a top-notch tourist destination and known as the Wonder of Asia for its longpreserved culture and heritage. Witnessing the growth and potential from India, SLCB has taken a step forward in consolidating their presence in the Indian market. The following initiatives were taken by Sri Lanka to attract MICE travelers from India. The Ramayana trail, an ancient Hindu literary epic of India properly marketed with the objective of bring in large numbers of Indian visitors for Sri Lanka. The most

December 2019 25

NTO

India currently stands third in Asia among the top source markets for Israel News Desk

srael Ministry of Tourism (IMOT) conducted a roadshow in Chennai on 25th November and another in Bangalore on 27th November to enhance commercial ties with the Indian travel trade fraternity in South India. In an effort to encourage growth momentum of Indian arrivals to Israel, the team interacted with over 300 key travel and tour operators, MICE providers and up-market leisure operators in both cities. “The arrivals from India have exceeded expectations in the last few years and we have seen the same trend in 2019. India currently stands third in Asia among the top source markets for Israel,” said Sammy Yahia, Director, Israel Ministry of Tourism – India & Philippines while addressing the traveltrade during the roadshow.

“While keeping the current momentum going, the idea is to aggressively work towards increasing connectivity between India & Israel by introducing new airlines to service the route. I am thrilled with this new position and foresee ample opportunities for us to push boundaries to attract the dynamic Indian traveller,” he added. The Israeli delegation was led by the newly appointed Director of Tourism for India & Philippines markets, Sammy Yahia. Dana Kursh, Consul General of Israel to South India and Dr. Shai Moses, Consul for Trade & Economic Affairs were also in attendance and addressed the gathering in Bangalore. Sammy is responsible to lead the tourism board’s initiatives in India while overseeing the development of policies

and strategies to strengthen Israel’s reputation as a worldclass tourism and travel destination. He brings great expertise and know-how to the role with extensive and holistic experience in tourism marketing, strategic government relations and investment facilitation. Israel Ministry of Tourism participated in various trade fairs and exhibitions this year including APEX, MILT, EXITO and SATTE to showcase the dynamic offerings of the destination to the travel trade community thereby luring travellers to consider Israel for a leisure holiday. Alongside, Israel has also quickly become Middle-East’s newest business tourism destination, gaining popularity with the Indian corporate and MICE segment. MICE travel to the country is booming at a

Sammy Yahia Director Israel Ministry of Tourism

steady pace as a YPO delegation travelled in September this year while a 25-person delegation from Aries Agro Limited also visited Israel in September. A massive MICE movement was the CREDAI 19th NATCON 2019 hosted by CREDAI Telangana & CREDAI Andhra Pradesh in August that witnessed over 850 attendees.

UK visitors to GCC to increase 22% by 2024 2.8 million UK residents will travel to the GCC in 2024, an additional 500,000 travellers when compared with 2018. News Desk

rrivals from the UK to the GCC will increase 22% over the period 2018 to 2024, driven by new and direct flight routes, competitive air fares and a growing number of leisure travellers, according to the latest data released ahead of Arabian Travel Market (ATM) 2020, which takes place at Dubai World Trade Centre from Sunday 19 – Wednesday 22 April 2020. According to research carried out by Colliers International, on behalf of ATM, as many as 2.8 million UK residents will travel to the GCC in 2024, an additional 500,000 travellers when compared to 2018 arrival figures. Adding to this, figures

26 December 2019

from ATM 2019 show the number of delegates, exhibitors and attendees interested in doing business with the UK increased by 5%. Danielle Curtis, Exhibition Director ME, Arabian Travel Market, said: “Historically, the UK and the GCC have enjoyed excellent travel and tourism links and this trend is set to continue over the next four years despite the economic uncertainty surrounding Brexit and the bleak pound to dollar exchange rate, in which sterling has declined 18.9% since 19th June 2015. “However, the UAE is expected to continue to be the preferred GCC destination for British tourists, welcoming a projected 2.23 million visitors by 2023. Saudi Arabia will follow with 251,000 visitors, while Oman will welcome 165,000, Bahrain 159,000 and Kuwait 5,000.”

the UK travellers average spend during trips to the region, 27% higher than the average spend of any other visitor.

Danielle Curtis Exhibition Director ME Arabian Travel Market

UK tourists travelling to the GCC are expected to generate an estimated US$6.3 billion in travel and tourism revenue by 2024, an increase of 34% when compared with figures from 2018, according to the research data. Building on this, total tourism spend in the GCC, reached US$70.2 billion last year, with

In 2018 Bahrain witnessed the highest average spends per visit at US$3,298. Saudi Arabia followed with an average UK tourist spend per trip reaching US$2,047, very closely followed by the UAE at US$2,020 and Kuwait and Oman reaching $US1,077 and US$945 respectively. “The UK, as a consistent and key top source market for the GCC, continues to present significant growth potential for travel and tourism revenue across the region. In return the GCC, UAE and Dubai in particular, besides being a commercial hub, offers year-round sunshine, unique travel experiences, hotels and resorts and fast-paced leisure facilities,” added Curtis.

NTO

SLW, in association with TAT, launches Season three of Thai Golf Pass Aims to increase loyalty partners from over 150 now to 200, increase members number to 5000 Shayan Mallick

LW, a leading Golf Management company in India, recently launched the third edition of Thai Golf Pass, a loyalty programme for golfing enthusiasts exclusively for playing golf in Thailand. The loyalty programme was first launched in 2017. Under the programme golfers with Thai Golf Pass stand to earn redeemable loyalty points with a host of services, benefits and various privileges. As part of the season three launch initiatives, SLW plans to organize a number of road shows, a promotional event at the Delhi Golf Club and 3 events in Thailand. Furthermore SLW is targeting to increase the loyalty partners from the 155 to 200 partners and increase the Thai Golf Pass members from close to 4000 now to over 5000. Speaking on the launch of the third edition of Thai Golf Pass recently, SLW’s Managing Director Anil Dev said, “Thai

Golf Passport was launched in India to offer Indian golfers a seamless golf experience in Thailand. Indian golfers can be a part of this Amazing reward programs whenever they tee off in Amazing Thailand. He also informed that the Thai Golf Pass today boasts of over 155 partners or service providers like Thai Airways, Callaway and a number of Golf Courses, Resorts and hotels. Isra Stapanaseth, Director, Tourism Authority of Thailand, New Delhi Office, while speaking on the eve, said, “We are working with SLW on Thai Golf Pass for three years in a row, from 2017 to 2019. This is a wonderful platform for golfers who want to play Golf in Thailand. Thailand offers international standard golf courses, professional caddies, warm hospitality, wellness, food and entertainment. We look forward to Indian golfers to be part of this loyalty program and experience services, offers for golfers. Our Golf Courses are spread all across the country, from Northern part of Thailand like Chiang Mai to central part of Thailand, Bangkok, to eastern part of Thailand, Patttaya, to western region. With Thai Golf

Pass wherever you go you earn loyalty points on your spending with the Thai Golf Pass partners.” While highlighting that the Thai Golf Pass loyalty points are redeemable for a number of benefits and previledges across the Thai Golf Pass partners, he also drew attention to the visa-on-arrival privilege and shopping centers and malls that offer special discount and privileges for Indian golfers. Also speaking on the occasion, Shashank Chaudhary, Sales & Marketing Director, Callaway Golf India, said, “Golf has long been the game of corporate and business people who are also avid travellers. Thai Golf Passport creates a membership that shares common values and interests, and at the same time provides an engaging golfing and networking platform for all stake holders-members and sponsors alike. We are excited to partner with this innovative initiative which helps us reach our customers directly.” Commenting on the initiative, Chitranjan Bakhshi, Business Head of Golf Holidays, said “Thailand is the most popular

Club Med re-launches Sahoro Hokkaido resort with local Ainu influence News Desk

lub Med has launched the renovated Club Med Sahoro, Hokkaido resort on 29 November 2019. With Japan being one of the top travel destinations in Asia, Club Med Sahoro Hokkaido would be among the perfect locations to reconnect with loved ones and begin new traditions amongst the snow-topped peaks of the Hidaka Mountains, complete with picturesque views.

With over 20 ski resorts across the globe, Club Med continues to expand its leadership of the mountains with ambitious growth plans to cater to global and regional demand for snow holidays and new mountain adventures. At the newly renovated resort, guests will learn more about the Ainu culture – the indigenous tribe from Hokkaido – through the resort’s new design and public spaces. The public spaces

destination got golfers from India. The Thai Golf Pass, which is supported by TAT, is a brilliant scheme to reward the keen golfers to experience this destination!” According to Sunil Kumar, Head of Sales, Thai Airways, “Thai Golf Pass is a great initiative and Thai Airways being the national carrier it was natural that we be a part of the initiative, we look forward to a successful season three.” Thailand is home to over 200 Golf Courses located throughout the country. The courses boasts of beautiful setting such as by the sea, mountain, lakes and within the city or next to airports. The country is not only known for its top quality courses and friendly caddies but also reasonable green fees.

HOSPITALITY

including the bar, theater and reception have gone through a major overhaul, featuring a fresh modern look this November. Drawing inspiration from the Ainu ornaments, stitching and embroidery, the resort interior preserves the beauty and splendor of the culture, presenting a harmonious mix with a modern twist to the traditional Ainu patterns. Additionally, a new Magic Carpet, an outdoor moving

walkway which will take children and adult-beginner skiers to the top of the training slope, will also be created for the launch of the new resort. Facilitated by certified Club Med instructors, the Magic Carpet provides a safe and exciting experience for first-time skiers.

December 2019 27

DESTINATION

Christmas Attractions in

Portugal Portugal has its own fabulous traditions and experiences that make spending Christmas in Portugal very enjoyable. Here is a round-up of what to expect during Christmas in Portugal.

28 December 2019

DESTINATION

News Desk

ortugal was founded in 1143, making it one of the oldest nations in Europe. Portugal is named after its 2nd largest city, Porto. There are 22 UNESCO World Heritage classifications in Portugal; and each year more than 20 million tourists visit the country. With the longest bridge in Europe, Portugal is also a very popular destination from India for those looking for a Euro break and an extension to their Spain and Morocco itineraries. The total flight duration from Portugal to India is 10 hours, 42 minutes and India is 5:30 hours ahead of Portugal. Portugal has its own fabulous traditions and experiences that make spending Christmas in Portugal very enjoyable. Here is a roundup of what to expect during Christmas in Portugal. Find out more.

Lisbon For the festive season, Lisbon sparkles with Christmas lights and decorations. The

capital city center also comes alive with several Christmas markets where you can pick up some original gifts and assist to live music performances, show cooking and find some entertainment for kids. Noteworthy highlight is the 30-metre-tall Christmas tree displayed in all its glory in the riverside Praça do Comércio.

Rossio Square Christmas Market

Christmas Market at Campo Pequeno

Usually takes place during the first week or so of December at the Feira Internacional de Lisboa. Here, you’ll find more than 180 companies and charities selling everything you could possible need for a very Merry Christmas.

From books, toys, food, pottery, jewellery, knick-knacks and several activities and workshops for all family, you will find it all at The Campo Pequeno Christmas Market.

Wonderland Parque Eduardo VII This is one of the biggest Christmas markets in Lisbon. There are stalls selling food, clothes and gifts from local artisans but the main attractions are the Ferris Wheel, the Santa’s house, the ice rink and a stage where bands and other acts perform all day long.

One of the main squares of Lisbon comes alive with the delicious smells of mulled wine being sold and the aromas of freshly baked pies and other sweet treats.

Natalis

Óbidos It is a small town about one hour drive north of Lisbon, and is worth seeing as it transforms itself into a Christmas village with ice-skating, an ice slide, a fairground, inflatables, face painting and Santa’s house. It truly resembles Santa's home in the North Pole.

December 2019 29

DESTINATION Tree. Decorated with 31,600 LED lamps, it will be 30 meters high, weighing about 16.4 tons.

Aldeia De Natal, Vila Real De Santo António Vila Real de Santo António normally hosts a Christmas village at the Praça Marquês de Pombal. Expect an ice rink, a fair with handicrafts and traditional foods, live music, and a visit from Santa himself.

A Capital do Natal

Funchal Christmas Market This market has been already classified as one of the best in Europe. In this market in the heart of the Madeira Islands capital one can discover a wide variety of products including exotic flowers and other traditional souvenirs, while sampling some of the typical dishes and drinks of the season and listen to choirs sing Christmas Carols. Various folklore groups dance every night. Starts on 1 December and ends on 7 January 2018.

Viseu A Christmas market takes place every year at Rossio square in Viseu and fills this city

30 December 2019

in the center of Portugal region with lights and magic. In this market there are always warm drinks, regional products for sale, handicraft and chocolates.

The arrival of Christmas On November 30th, Porto officially connects to Christmas. The moment is marked on its main street Avenida dos Aliados with various entertainment events such as the performances of well-known Portuguese bands. The lights and the Christmas Tree switch on at 6pm, with a multimedia show produced especially for the ceremony and it will culminate with the switch on of the lights and the inauguration of the Christmas

This year Portugal will have the first Christmas Fun Park at Passeio Marítimo de Algés. This event will feature light shows, ice sculptures, a recreation of Lapland, the land of Santa Claus, made in ice, and snow. There is even an Elf Grove and an Elf School where visitors will be able to perform various family fun activities from November 29th, 2019 to January 12th, 2020.

Vale Do Lobo Charity Christmas Market This usually takes place at the beginning of December in the Vale do Lobo Parque do Golfe complex with stalls selling Christmas trees, books, cakes, jewelry, and other great Christmas gifts and stocking stuffers. It combines a luxury lifestyle Christmas gift market with a food and wine fair.

December 2019 31

DESTINATION

Buddha’s Holy Sites News Desk

he Buddha was the greatest sage and mystic of the East and one of the greatest spiritual teachers of the world. On his preachings, philosophy and 4 noble truths were founded Buddhism, the 4th largest religion in the world today. He was called ‘The Awakened One’ or ‘The Enlightened One’. The Buddha was born in 563 BCE in the part of India which is now Nepal, set in motion the Wheel of Dhamma in India, Sri Lanka, Myanmar and all of Southeast Asia, including Japan and China. There are several important Buddhist sites in India to embark on a spiritual journey like

32 December 2019

no other. In an article on Buddha’s Holy Sites we have elaborated on the most prominent sites (mostly in Bihar and Uttar Pradesh) which have the potential to attract a large number of travelers from across the world.

GAYA Where: Gaya, Bihar Gaya is the second largest city of Bihar and headquarter of Gaya District. Gaya is situated 100 km south of Patna, the capital city of Bihar. This ancient city grew on the banks of Phalgu River (Niranjana, as mentioned in Ramayana). This place is considered holy among the Hindus, the

DESTINATION

Shanti Stupa, Rajgir Reaching Here

Gautam Buddha, Kushunagar Buddhists and the Jains. It is surrounded by small rocky hills (Mangla-Gauri, ShringaSthan, Ram-Shila and Brahmayoni) by three sides and the river flowing on the fourth (eastern) side. Gaya derives its name from the mythological demon Gayasur (which literally means Gaya the demon). The Great Buddha Statue popularly known as 80â&#x20AC;&#x2122; Buddha Statue was unveiled and consecrated on November 18, 1989 with a ceremony graced with the presence of His Holiness the XIV the Dalai Lama, who blessed the 25-meter statue. It was the first great Buddha statue built in the modern history of India. The statue is situated next to Mahabohdi Temple at Bodhgaya. Under the slogan Spread Buddha's rays to the Whole World, Daijokyo spent seven years on construction of the Great Buddha Statue.

Dhamekh Stupa

AIR: Gaya is the nearest airport which is approximately 17 kilometres from the town of Bodh Gaya. Though the frequency of flights is lesser, the airport is well-connected to Kolkata by flights. Thai Airways has an everyday flight to Gaya, Druk Air flies once in a week from Bangkok. The second nearest airport to Gaya is in Patna which is approximately 135 kilometres away from the town. Patna airport is well-connected to Kolkata, Mumbai, Delhi, Ranchi, Lucknow and various other Indian cities via Indian Airlines and other domestic carriers. RAIL: The nearest rail head is Gaya Junction, which is 13 kilometres away from Bodh Gaya. It is well-connected to major Indian cities. Once you reach at the Gaya railway station, you can reach the holy town by hiring any local taxi from there. The second nearest railway station is in Patna which is 110 kilometres away from Bodh Gaya. Patna rail head boasts of a good connectivity and most of the Indian cities including metros like Bengaluru, Delhi, Hyderabad, Mumbai and Pune are linked with the Patna railhead.

SARNATH Where: Near Varanasi, Uttar Pradesh Sarnath is a place located 10 kilometres north-east of Varanasi near the confluence of the Ganges and the Varuna rivers in Uttar Pradesh. Sarmath is one of the most revered Buddhist pilgrimage centers. It is believed that after attaining

the enlightenment at Bodh Gaya, it was here that Lord Buddha preached his first sermon, sanctified as Maha Dharm Chakra Parivartan. The great Dhamekh Stupa and several other structures stand testimony to the importance the place enjoyed at that time. The Chaukhandi Stupa is the place where, during his first visit to Sarnath, Lord Buddha met his first five disciples. The area is a treasure trove of archaeological findings such as Dharmrajika Stupa and Mulgandhkuti Vihar. The smooth glistening pillar established by Emperor Ashoka in 273-232 B.C. marks the foundation of the Buddhist Sangha, and the Lion Capital atop this pillar is now India's National Emblem. The deer park in Sarnath is where Gautama Buddha first taught the Dharma, and where the Buddhist Sangha came into existence through the enlightenment of Kondanna. Singhpur, a village approximately one kilometre away from the site, was the birthplace of Shreyansanath, the Eleventh Tirthankara of Jainism. A temple dedicated to him, is an important pilgrimage site. Also referred to as Isipatana, this city is mentioned by the Buddha as one of the four places of pilgrimage to which his devout followers should visit.[1] It was also the site of the Buddha's Dhammacakkappavattana Sutta, which was his first teaching after attaining enlightenment, in which he taught the four noble truths and the teachings associated with it.

December 2019 33

DESTINATION Lumbini forms the fourth important pilgrimage places in Buddhism, it can be easily reached from India. This is where the Buddha was born. It is also a world heritage site. Lumbini has a number of older temples, including the Mayadevi Temple, and various new temples, funded by Buddhist organisations from various countries, have been completed or are still under construction.

Ashoka Pillar, Vaishali Reaching Here

AIR: The nearest airport to this town is in Varanasi known as Lal Bahadur Shastri International Airport situated at a distance of 26.2 km from the main town of Sarnath. Once you reach the airport, you can take a taxi or a bus to go to your destination in Sarnath; the ride should take about 45 minutes to an hour, depending on the vehicle. TRAIN: Sarnath has a railway station of its own but it is not well connected to other cities in Uttar Pradesh, except for Varanasi. There are regular trains plying from Varanasi to Sarnath and vice versa, therefore the main rail head is located in Varanasi, known as the Varanasi Junction Railway Station.

KUSHINAGAR Where: Near Gorakhpur, Uttar Pradesh About 53 km from Gorakhpur, Kushinagar is one of the principal centers of the Buddhist pilgrimage, is the place where Lord Buddha left his corporal self and attained Mahaparinirvana. It attracts thousands of visitors from all over the world every year. In the uniquely designed Mahaparinirvana temple is a huge statue of the reclining Buddha, excavated in 1876. The monuments here are clustered in three groups – the Nirvana site, the central Stupa and the surrounding monasteries, Mathakuar Kot and Ramabhar Stupa. The Buddha breathed his last here. The site is mainly visited not by regular tourists but devout Buddhist followers and monks. The Parinirvana Stupa has the reclining statue of ‘Dying Buddha’ Ramabhar Stupa which is the cremation site of the Buddha and Matha Kuar Shrine which has a giant statue of the Buddha. Archaeological excavations have revealed a number of Stupas and temples in this region. There are major tourist attractions

34 December 2019

in Kushinagar which attracts tourists from all over. From the Muktabandhana Stupa to the Mathakaut Temple, the tourists love to visit this pilgrimage sites in Uttar Pradesh. It is believed that Lord Buddha attained his salvation or Mahaparnirvana over here. Besides this the Chinese Temple, Japanese Temple and Watt Thai Temple is also there. People from all religions come to pray in the temples in Kushinagar in Uttar Pradesh. From Buddhist rituals to the Hindu temples, tourists from all over come to Kushinagar to get a taste of the cultural diversity as well as explore the remnants of history. Reaching Here

AIR: The nearest airport to Kushinagar is the Gorakhpur Airport. You can opt for flights from and to Gorakhpur Airport in Kushinagar. On your journey to Kushinagar you can take the flight till Gorakhpur in Uttar Pradesh and then take a drive till Kushinagar. TRAIN: Just 51 kilometers from Kushinagar is Gorakhpur Railway Station. The railhead is connected directly to stations like Mumbai, Delhi, Cochin, Barauni, Kolkata, Lucknow, Agra and Jaipur.

LUMBINI Where: Rupandehi, Province No 5, Nepal Although technically located in Nepal,

Sravasti

Many monuments, monasteries and a museum, and the Lumbini International Research Institute are also within the holy site. Also, there is the Puskarini, or Holy Pond, where the Buddha's mother took the ritual dip prior to his birth and where he had his first bath. At other sites near Lumbini, earlier Buddhas were, according to tradition, born, then achieved ultimate Enlightenment and finally relinquished their earthly forms. Reaching Here

ROAD: Lumbini has a good road network. There are several land routes that you may take from India to reach Lumbini. From Gorakhpur (India), there are several modes of land transport that take you across to Nepal and Lumbini in turn. From Sarnath and Varanasi you may travel to Bahraich and via Nepalgunj reach Lumbini but this route is very long. There is another entry from Janakpur near Sitamadhi in Bihar. There are several passes that joins Nepal with Tibet and Mainland China. These roads are in terrible shape and can only be traversed by gas-guzzler SUVs. AIR: Lumbini does not have an international airport therefore you have no option but to break your journey at Kathmandu and take another flight.

SRAVASTI Where: Near West Rapti River, Uttar Pradesh About 15km from Bahraich lies this sprawling complex of Buddhist stupas and ruins, believed to be founded by the mythological king Sravast, the town played host to Buddha for 27 years and was his annual rainy season retreat. Sravasti

DESTINATION has been identified with the remains at Saheth-Maheth, situated on the banks of the river Rapti. It was the capital of ancient Kosala kingdom and is sacred to the Buddhists because it is here that Lord Buddha performed the greatest of his miracles to confound the Tirthika heretics. These miracles include Buddha creating multiple images of himself, which has been a favourite theme of Buddhist art. It is well-connected with good roads constructed under Buddhist-Circuit. It was the capital of the ancient Koshal Empire and here the Buddha showed his divine prowess to impress upon the nonbelievers. The excellently-preserved ruins have a meditative air around them and amid them stand an ancient Bodhi Vriksh (tree). The huge World Peace Bell in Sravasti established with Japanese help, is said to convey the message of humanity through its toll. Reaching Here

AIR: The Lucknow Airport is near about 170 kilometers from Shravasti. The airport is well connected by regular flights to other cities in India such as New Delhi, Mumbai, Agra, Chennai and Bangalore. You can always hire a car or taxi from Lucknow to reach Shravasti. RAIL: The nearest railhead from Shravasti is located at Balrampur which is 17 Kilometers away from Sravasti. The Gonda railway station (50 km) is also close to Shravasti and is nevertheless a better option of reaching Shravasti, because the Gonda station is well connected to other cities in Uttar Pradesh and India such as New Delhi, Mumbai, Kolkata, Agra, Lucknow, Bangalore and Ahmedabad etc. ROAD: Gonda is well connected by bus to major cities in Uttar Pradesh and Uttar Pradesh like Lucknow, Bareilly, Kanpur, Allahabad, Agra and Mathura.

KAPILVASTU Where: Uttar Pradesh Kapilvastu was the ancient capital of the Shakya Clan, whose ruler ‘Shuddhodhan’ was the father of the Buddha, therefore Lord Buddha is also referred to as Shakyamuni. The Shakya domain was one of the sixteen ‘Mahajanpads’ of the 6th Century B.C. Prince Gautam, as Lord Buddha was then known, left his palace in Kapilvastu at the age of 29 and revisited it 12 years later, after attaining the enlightenment. Today, Kapilvastu comprises of the several villages, mainly Piprahwa, Ganvaria and Salagarh. Near the Aligarhwa Indo-Nepal border,

Kushinagar Kapilvastu is situated at 97 km. north from Gorakhpur on State Highway 1A Uttar Pradesh. It is 20 km. from its district headquarter Siddharth Nagar (Naugarh) which is the last rail-head for Kapilvastu.

There is easy availability of Auto rikshaws here.

Reaching Here

The name Nalanda resonates as an inspiration to anybody who heard about this place as the nurturing ground of the first residential International University of the World for great learning during the era when most of the other countries of the world were at the very nascent stage of development. Today, even as the ruins of that glorious past continue to mesmerise the present. The district, well -connected by network of roads and railways, had been a cradle of multiple religious evolutions. Apart from Buddhism, the Jainism, Sufism and Hinduism have also flourished in this region with the patronage from the generations of benevolent rulers. The district situated at the south of Patna.

AIR: Gorakhpur Airport: 104 km; Sravasti airstrip: 146 Km., Kasia airstrip: 160 Km, Amausi Airport, Lucknow: 310 Km and Lal Bahadur Shastri Airport, Babatpur, Varanasi: 330 Km are the nearest airports to Kapilvastu. RAIL: Siddharth Nagar (Naugarh) Railway Station is the nearest at a distance of 20 km.

VAISHALI Where: Bihar The legendary spiritual enlightenment site of the Buddha under the holy Bodhi tree has become the magnetic point for human congregation ever since. The magnificent Mahabodhi temple that had been declared as a World Heritage Site by the UNESCO is a great source of peace. The Kesaria Stupa, highest among the excavated Buddhist stupas is also situated in Bihar. Located at the border of Nepal the northern region of Bihar, Champaran, is presently divided into separate districts as East and West. The name Champaran originates from Champa-aranya meaning forest of Champa trees. Besides a lot of forest land, this district has many rivers and plenty of streams flowing from the Himalayas. The tourist Places are as follows. Reaching Here

AIR: Nearest airport is Patna (38.2 Km) which takes one hour to reach. You can opt for a taxi from the airport or board a bus for Vaishali.

NALANDA Where: Rajgir & Nalanda, Bihar

The magnificent white marble and concrete Stupa dome rises about 125’ high that was built in 1969 at the top of the Ratnagiri hill to commemorate the Buddha. There are four golden Buddha statues around the dome. The sombre sound of the enormous gong emitting from the temple behind fills the entire space with an aura of sanctity. The Buddha’s favourite meditation peak Gridhkuta is the adjacent peak which can be reached by climbing down a well maintained stairway from this peak. View & Feel - The 7.5 minute ropeway ride to the top is quite a thrilling experience. Reaching Here

AIR: Nearest airport is Patna. There are no regular flights from other major cities of the country to Nalanda. TRAIN: Nalanda is well connected to other major cities of the country via regular trains.

RAIL: Nearest Railway station is Hajipur which is about 15.2 Km from Vaishali and it takes approximately 17 minutes to reach.

December 2019 35

SPECIAL FEATURE

SATTE’s Economic Impact for India and the region is tremendous The biggest travel show in this part of the world, SATTE’s economic contribution to destinations across the South Asian region is significant. And it also does more. Helping grow destination profile and up-skilling the tourism sector as a whole by offering a unique learning platform for stakeholders from across the Indian subcontinent. Shayan Mallick

rime Minister Narendra Modi has repeatedly emphasized the economic benefits of travel and tourism, particularly stressing the need to build modern state-of-the-art infrastructure like convention centers to host large scale events. The PM has delved deeper too in his addresses on the events’ impact on the local economy and profile of the destination. A world class event venue in Varanasi, PM Modi’s parliamentary constituency, for instance, is integral to transforming Varanasi into the Kyoto of India. SATTE’s role as a catalyst of the Prime Minister’s vision is significant. The expo is probably the most important events in the country that, apart from highlighting India’s outbound tourism potential, is also dedicated to showcasing India and the region and positioning it across different spectrums of travel and tourism, from leisure to MICE, within and outside the country and the region. SATTE is after all the biggest and the most important tourism show in this part of the world. The

36 December 2019

UNWTO too hails SATTE as the year’s first major international tourism event and an integral part in South Asia’s growth as both, a tourism destination as well as the source market for destinations across the world. The Chief Guest of SATTE 2019 earlier this year, former Tourism Minister and the then Minister of State (I/C) for Culture, Mahesh Sharma was extremely keen to play host to SATTE in his parliamentary constituency not only because of the focus and attention that the event brings to the destination but also because of its tremendous economic impact. While sharing facts such as that the sector contributes 6.8 per cent to India’s GDP and earns over 1.56 lakh crores in foreign exchange, an elated Sharma had profusely thanked the event organizer for bringing the show to the India Expo Mart in Greater Noida. In its recent report, Allied Market Research pegs the overall MICE sector at a staggering US$ 805 billion in 2017. The report further estimates the MICE industry to reach US$ 1245 billion by 2023, registering CAGR of 7.5% between 2017 and 2023, pegging the sector at over US$ 1 trillion by 2020. According to another study, the exhibition sector alone is estimated to have surpassed US$ 55 billion in industry size globally. SATTE’s economic impact is massive. The event itself creates huge demand across accommodation, travel and transport from road to air and tourism business for the destinations especially in the Delhi NCR, Agra and Jaipur etc. Furthermore, the event also supports exhibition structure companies, stall design agencies or logistics and audio visual companies among others.

Prime Minister Narendra Modi adderessing a conference at India Expo Centre and Mart on September 2019

Former Minister of State (I/C) for Tourism and Culture, Mahesh Sharma arriving at India Expo Centre and Mart Commenting on SATTE’s economic impact, Sudeep Sarcar, CEO of India Expo Centre & Mart, says, “SATTE

is a big ticket event and the big daddy of travel, tourism and hospitality industry in the whole of South Asia. India being the host country, SATTE sends out a highly refined message on India and the region’s readiness to host global events of repute to international industry stakeholders and decision makers besides also cementing India’s profile as a destination

which is equipped for high profile events, congresses, conventions and exhibitions." Furthermore, at the local level, SATTE also impacts businesses right here in Greater Noida, from hotels to various others service providers and contractors as well as across the Golden Triangle region of Delhi-Jaipur-Agra. Beyond the economic impact, SATTE is probably the biggest catalyst of the social, professional and talent development of human resource and job creation associated with

SPECIAL FEATURE the travel and tourism sector and beyond by creating a great melting pot and showcase of global best practices. Global profiling, innovation in travel and tourism businesses, enhancing partnership, business development and foreign investment, cultural exchanges, and more importantly, putting India and the region in global spotlight, serve as additional benefits to the event’s direct economic impact. Pallavi Mehra, Group Director, Informa Markets in

India, also draws attention to the SATTE’s far-reaching impact that goes beyond tourism. “SATTE’s economic impact for India and the South Asia region is tremendous. Other than being itself an impactful event for the local economy, SATTE being India and the region’s foremost travel and tourism event provides the biggest showcase and marketing platform for the global travel and tourism community to discover this part of the world."

Sudeep Sarcar CEO India Expo Centre & Mart

Pallavi Mehra Group Director Informa Markets in India

"The

“PM Modi envisions to put destinations like Greater Noida that has a facility like the Expo Center as a hub for global events. SATTE, given its tremendous global reputation and reach, sends this message out most effectively. As a tourism industry event SATTE is the biggest showcase platform of India,” said Sarcar while concluding.

show’s impact on the region’s overall tourism growth, showcase and tourism revenue is massive. Furthermore, I believe SATTE’s key economic impact also lies in triggering destination and infrastructure development like that of hotels, convention centres, social, professional and talent development, among others,” she added

New team takes over at OTOAI, Riaz Munshi elected as President The new team will take charge effective December 10, 2019. News Desk

new team has taken over the reign at the Outbound Tour Operators Association of India (OTOAI) wherein Riaz Munshi, MD, N. Chirag, has been elected as the President for the term 2019 – 2021. Speaking on his election as the President Munshi said: “I have been working with OTOAI in one capacity or the other since inception and irrespective of the post, I will continue to contribute to the success of the association and growth of the outbound industry in India.” Himanshu Patil, MD, Kesari Tours Pvt. Ltd. will continue his stint as Vice-President of the Association. Shravan Bhalla,

MD, High Flyer who was earlier in the EC will now serve as the General Secretary, OTOAI followed by Vineet Gopal who has once again entered the working committee as the Joint Secretary for the term 2019 – 2021. The post of Treasurer has been retained by Sidharth Khanna, Partner, Khanna Enterprises. The EC has seen women participation growing strong. While it has retained its previous two members – Ankush Nijhawan, Managing Director of Travel Boutique Online a Unit of Lap travels and Adl Abdul Karim, Director, Creative Tours &Travels India Pvt. Ltd., Mumbai; Arshdeep Anand, CEO, HMA Spectrum and Monia Kapoor, Proprietor, Travel O Holidays have increased the

ratio of women participation in the association. Gurdeep Gujral, Director, Gujral Tours and Travels Pvt. Ltd. and Mahendra Vakharia, MD, Pathfinders Holidays Pvt. Ltd.

complete the EC count with their participation. Sanjay Datta, MD. of M/s. Airborne Travels was the Election Officer of the OTOAI Elections 2019 –2021.

December 2019 37

APPOINTMENT

Subhash Sinha General Manager The Westin Kolkata Rajarhat

Sudhanshu Anand Associate Head of Sales Sarovar Hotels

Abhishek Sachdev Hotel Manager Fairfield by Marriott, Kolkata

At The Westin Kolkata Rajarhat, the astute and perceptive Subhash brings to the table a dynamic energy in all the areas of operational activities in accordance to his pivotal designation. His dynamism, passion for the industry and leadership qualities are driving the hotel to greater achievements. He is focused on generating impeccable personalization and guest recognition, besides maintaining the competitive edge and re-strengthening the brand presence.

In his new role, he will be responsible for Sarovarâ&#x20AC;&#x2122;s key leisure hotels, bringing more business for these hotels. A focused and analytical hospitality professional, Sudhanshu holds a solid career spanning over 13 years with expertise in Sales and Marketing for Leisure and MICE. Prior to joining Sarovar Hotels Sudhanshu has worked with JuSTa Hotels and Resorts as Associate Director Sales and Marketing for leisure and MICE sales for more than a decade.

With over 13 years of enriching hospitality experience across multiple hotel companies & varied roles at ITC Limited, Starwood Hotels & Resorts and Indian Hotels Company Limited, he is a recognized individual within the hospitality industry. Abhishek started his career as a Management Trainee at ITC Hotels and was associated with ITC Windsor, Bangalore as a Duty Manager before moving on to the pre-opening team of ITC Gardenia, Bangalore as an Asst Front Office Manager.

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Women Power Gets Centre Stage at TAAI, Jyoti Mayal Elected as President

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