February18 by whereabouts

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Volume IV Issue V February 2018

In Conversation

Sanjay Narula Vice President

TAAI

P-8

In Focus

On the Cover : Half Submerged Temple, Varanasi

2018-19

UNION BUDGET

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Destination

Divine Destinations of

Uttar Pradesh

NEWS IN BRIEF

AVIATION

NTO

HOSPITALITY

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DESTINATION

New Shades of Thai Beaches Thai beaches are open to everybody and have diverse shades for everyone to indulge in. Every beach has its own uniqueness. Separated sea and nail-shaped islands or, here at Koh Talu, you will enjoy an assorted mix of sceneries including the rainforests, high cliffs and shallow coral reefs that are natureâ&#x20AC;&#x2122;s mesmerizing creations. There are a million shades of Thailand waiting for you to discover. We are open, are you?

Tourism Authority of Thailand New Delhi: (91 11) 4674 1111, tatdel@tat.or.th | Facebook: www.facebook.com/TAT.newdelhi www.tourismthailand.org | www.tourismthailand.in (India)

CONTENTS Editor Rajesh Tiwari rajesh@whereabouts.in +91 9818525672

Correspondents Jai Kishan Kaparwan Nisha Awasthi whereabouts.in@gmail.com

Art Director

NEWS IN BRIEF

NTO

16 HOSPITALITY 23

TRAVEL BUSINESS

24 AVIATION

Mithlesh Gupta

28 STATE

Advertising

36 WORLD

Commercial Director Dheeraj Anand +91 9560444678 dheeraj@whereabouts.in Advertising Manager (North-West) Solomon Saxeana +91 9999810390 solomon@whereabouts.in Advertising Manager (South-East) Santosh K Mishra +91 8447786636 marketing@whereabouts.in Marketing & Events Manager Lakshman Vashisth +91 9911907050

CHECK IN

38 APPOINTMENT

STATE

J & K Tourism embarks on more visibility & promotions

Principal Advisor Anil Prakash

Legal Advisor Advocate Brijesh Tiwari

Production & Distribution

We are receiving a large number of foreign travellers from Malaysia, Thailand and Indonesia. However, during winters we have more people coming from European countries followed by Australia, New Zealand and Canada who love skiing.

Production Manager Subhash Solanki Distribution Executive Anoop Singh

Accounts CA Rishabh Rana

IN CONVERSATION We have to create an atmosphere of trust with each member:

Technical & Web Support Amit Agrahari

All information in Whereabouts is derived from sources, which we consider reliable and a sincere effort is made to report accurate and up to date information. All contents of this publication are reserved worldwide. Reproduction in any manner without prior written permission is prohibited. All disputes are subject to the exclusive jurisdiction of component courts and forums in Delhi only. Whereabouts is own, printed & published by Rajesh Tiwari. Whereabouts is printed at Pritika Printers, A-21/27, Naraina Industrial Area, Phase-II, New Delhi 110028 and published from E-8/401, Nehru Vihar, Delhi 110094. Editor Rajesh Tiwari

EDITOR’S NOTE

2018-19

IN FOCUS

UNION BUDGET 20

DESTINATION

Dear Readers, After having a series of international conventions the Travel Agents Association of India (TAAI) has opted Srinagar as it next convention venue taking place in March. Its good to know that one of the oldest and largest travel associations of the country – TAAI is moving towards promoting domestic destinations. As President of TAAI Mr Sunil Kumar well said that India has to be promoted as one and J&K is the integral part of India with so much of beauty in the state. The state certainly needs to be acknowledged as one of the safest country in India. Though the J&K Tourism board is very aggressive in promoting the destination among travel business partners, similarly it has to come up with a strategy to convenience the end travellers on security aspect as well. We hope the upcoming convention would be a grand success and offer the deserving visibility to the state. Also, in this edition you will have a chance to read about the response to the Union Budget from industry experts. Hope it will explain the importance of budget from travel & tourism industry’s perspective Kindly share your feedback at rajesh@whereabouts.in

Divine Destinations of

Uttar Pradesh

Uttar Pradesh – one of the most popular and an established tourist destination is well renowned known for its rich culture and tradition among the national and international tourist. It is home to Ayodhya and Mathura the birthplace of Lord Rama and Lord Krishna respectively. It is also home of India’s most visited sites, the Taj Mahal, and Hinduism’s holiest city, Varanasi.

YALA

National Park There are six national parks and three wildlife sanctuaries in the vicinity of Yala in Sri Lanka. Among the largest is Lunugamvehera National Park. The park is situated in the dry semi-arid climatic region and rain is received mainly during the northeast monsoon. Yala hosts a variety of ecosystems ranging from moist monsoon forests to freshwater and marine wetlands.

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NEWS IN BRIEF ASSOCIATION

TAAI Convention to be held in Srinagar from March 27-29

Jai Kishan Kaparwan

he Travel Agents Association of India (TAAI) is hosting its annual Convention from March 27-29, 2018, in Srinagar. The Convention is being supported by Jammu & Kashmir Tourism with a mission to promote tourism and bring more visibility to the state. The formal announcement was made by Sunil Kumar, President of TAAI in the presence of Sarmad Hafeez, IAS, Secretary Tourism, Sunil Kumar Mehmood President Ahmad Shah TAAI (KAS), Director Tourism, Government of Jammu & Kashmir, Sanjay Narula Vice President, Jyoti Mayal Honorary Secretary and Rajan Sehgal Member Managing Committee of TAAI.

“Having a large and active membership we thought let’s give tourism a hike especially India Tourism, let the world know about it. And therefore our managing committee has decided that for the year 2018 our convention will be held in the valley city of Srinagar,” said Sunil Kumar. “Hosting a large number of delegates coming to attend the TAAI Convention is a great opportunity to showcase our tourism products. I must say this is one of the best times to come to the state of Jammu & Kashmir as world’s largest Tulip Garden will be opened on April 1st. Having world renowned golf courses and facilities we have proposed a golf tournament during the convention,” said Sarmad Hafeez, IAS, Secretary Tourism, Govt of Jammu & Kashmir. According to Kumar this will be a very special convention for various reasons. “Discovery – which is not just Srinagar we are looking at offering post tours to Pahalgam, Gulmarg and Sonmarg (depend on weather conditions). We are also requesting our secretary tourism to allow

our delegates who have never been to Mata Vaishno Devi to stopover a day before the convention so that they can get the opportunity to have the Darshan of Mata Vaishno Devi.” On being asked, after having a series of international Conventions what is the goal of TAAI by opting Srinagar as the convention venue Kumar said: “Jammu & Kashmir tourism need the help of every tourism professional.” “India has to be promoted as one and it is the integral part of India with so much of beauty in the state. And that is certainly needs to be acknowledge and we as a TAAI Member are very passionate to promote visibility of Jammu & Kashmir globally and I believe we can do it very well with the TAAI Convention happening there,” he added. Lalit Hotels, Taj Hotels, ITC Fortune, Four Points by Sheraton, Radisson and Sarovar Portico are partner hotels while Indigo, SpiceJet, Go Air, Jet Airways and Vistara have come forward as the partner airlines for the convention.

Tourism sector contributes 6.88 percent of the country’s GDP says K J Alphons WH Desk

Technology (NCHMCT), Noida.

“Tourism in India alone earned USD 27.7 billion (Rupees 1, 80, 379 crores) in 2017. The tourism sector contributes 6.88 percent of the country’s GDP. It contributes 12.36% in terms of total employment. Resultantly, this sector is poised for phenomenal growth in the coming years owing to the new holistic policies of the Government, especially on grant of e-visa and visa on arrival for specified countries,” informed the minister.

he country is abuzz with the recent figures released by the Ministry of Tourism for 2017 wherein foreign tourist arrivals have been recorded at crossing the 10 million mark for the first time with an annual growth of 15.6 percent in 2017, said K.J. Alphons, Minister of State (Independent Charge) for Tourism while presenting the awards to the winners of ‘All India Essay K.J. Alphons Competition’ Tourism Minister (I/C) for Schools Govt of India across India on ‘Hospitality Education & Career’ at a function organized by the National Council for Hotel Management & Catering

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According to him, Greater number of foreign tourists are now attracted towards India because of its incredible cultural vibe, scenic natural locations, wildlife, religious circuits and more recently growth of the medical and wellness segment. Indian cuisine is now globally accepted, where foreigners are willing to indulge in sampling hot and spicy curries including the regional cuisines of India. In order to bring about greater awareness about hospitality programs offered by IHMs, the NCHMCT for the first time

MoT

organized an ‘All India Essay Competition’ for Schools across India on ‘Hospitality Education & Career’ in December 2017. Through wide publicity, NCHMCT received overwhelming response from young students of 11-12th grade classes who enthusiastically described their interest in hotel management as a career option as against more traditional one like engineering, medicine, IT, etc . The essays were scrutinized and short listed at regional level and the finalists were reassessed by and an expert panel at the NCHMCT-NOIDA. The top prize has been won by A. Gayatri of Guntur SubbiahPillai T.Nagar Girl’s Higher Secondary School, Chennai winning cash prize of Rs.40,000/- followed by NikhiKhambhatwala from Bharuch, Gujarat Rs.30,000/- and Anabil Goswami from Sonitpur, Assam Rs.20,000/-. In addition, schools were also honored for encouraging participation through award of Golden and Silver Plaques while consolation prizes of Rs.10,000/- were given away to three schools from each of the four regions.

NEWS IN BRIEF STATE

J & K Tourism embarks on more visibility & promotions Rajesh Tiwari

ne of the most popular states for rich tourism products – Jammu & Kashmir is coming up with a strategy to be more visible among the tour operators and travel agents of the country. Taking a step forward in this direction the state is all set to host the upcoming annual convention of TAAI in Srinagar. The state will showcase its tourism products to the travel agents through pre and post familiarization trips. Also, the department is planning to share all the good stories on digital and social media to attract travellers and convenience them on the security aspect. Apart from participating in national and international travel marts, the J&K Tourism has conducted a host of roadshows at various cities in India and abroad. Elaborating on the importance of TAAI Convention, Sarmad Hafeez, IAS, Secretary Tourism, Government of Jammu & Kashmir said: “Hosting a large number of delegates – coming to attend the Convention, is a great opportunity to showcase our tourism products. I must say this is one of the best times to come to the state of Jammu & Kashmir as world’s largest Tulip Garden will be opened on April 1st.” Apart from the well renowned segments of tourism, J&K offers amazing golf courses across the state. The Royal Spring golf course has been voted as one of the best golf courses in Asia, while it is definitely

India’s best. Pahalgam Golf Course, Srinagar Golf Club – which is the second oldest golf course outside the British Isle, offer amazing weather to play golf while in the state. “We are trying to take all the delegates to such places and promote this segment of tourism. Hence, we have proposed the association (TAAI) to organize a golf tournament during the convention,” says Secretary Tourism. Jammu & Kashmir is a paradise for adventure lover; rafting, mountaineering, trekking and so many activities are taking place in various parts of the state. “Other than mountain biking, we have set-up bike hire shops, in Gulmarg, Pahalgam, Leh and Sonmarg where people can have the bicycles to go on mountain biking. We also have a trekking equipment hire shop which is being run by the tourism department in Srinagar. Tourist can get state of the art trekking and mountaineering equipments here,” he informed. Elaborating on the recent developments in various segments he said, “We have set up many camping sites to strengthen the adventure tourism segment. Pahalgam Club – a new Convention centre has been inaugurated at Pahalgam with the support of Jammu & Kashmir Development Corporation. It has a capacity of 380 people.” The department of tourism facilitates nature camps at Yousmarg and Sonmarg where the students love to go. The state is targeting a major chunk of travellers from Southeast part of the country. While elaborating on the number

Sarmad Hafeez, IAS Secretary Tourism Govt of J&K

of foreign travellers coming to the state the he informed that “We are receiving a large number of foreign travellers from Malaysia, Thailand and Indonesia. However, during winters we have more people coming from European countries followed by Australia, New Zealand and Canada who love skiing.”

India is a goldmine of Adventure Tourism; says Amitabh Kant WH Desk

s so much is happening in private sector, we need to spread this word around the world that India is a goldmine of adventure tourism. Ministry of tourism should collaborate with ASEA to make it 100x bigger and better in the heart of Delhi. It’s a great opportunity and initiative because what India has in terms of adventure, I don’t think any country in the world has that,” says Amitabh Kant, CEO- Niti Aayog while speaking at the Adventure Sports Expo Asia 2018’ organised recently in New Delhi. He inaugurated 2nd day of India’s first ever Adventure Sports Expo Asia 2018, the biggest adventure sports event in the country at Hotel Four Points by Sheraton, New Delhi.

Kapil Dev, Former Captain India Cricket Team said, “I am in favour of encouraging all kinds of sports but adventure sports is particularly good because it gets you close to nature and into clean fresh places which calms the body and mind. It is heartening to see so many adventure sports enthusiasts assemble here in Delhi from all over India and the world at Adventure Sports Expo Asia and I am sure in years to come more people will discover the joys of participating in Adventure Sports. Ajeet Bajaj, Padma Shree Awardee & MD Snow Leopard Adventures said: “India already has huge potential as an Adventure Sports destination with so much diversity from mountains to rivers and deserts. ASEA

2018 will be marketing India as an iconic destination for Adventure Sports to the world with the support of ATOAI.” The three-day expo presented the exhibition, speaker sessions, adventure activities, workshops and award night that will act as a one-stop destination for adventure sports fraternity.

February 2018 7

IN CONVERSATION

We have to create an atmosphere of trust with each member: Sanjay Narula

The newly elected Vice President of Travel Agents Association of India (TAAI) Sanjay Narula, Managing Director Apex Travel & Tours comes with host of ideas and dedication to work for the betterment of the association and its members. Developing an effective communication with the government, strengthening relationship with the business partners and working towards greater respect for travel agents and tour operators of the country will be high on agenda. Rajesh Tiwari

Q1. Since you have received an overwhelming support from the members; what are your plans to meet their expectations? Definitely the members have entrusted our team with a responsibility by this overwhelming show of love and support in a very keenly fought election. I am indeed very grateful and take this opportunity very seriously. As a premiere travel association of the country TAAI has a lot to do; for a start – we have to create an atmosphere of trust with each member that whatever we do is in the best interest of our members, and we will work towards greater respect for each and every travel agent/tour operator in this country. We have to collaborate effectively with all stakeholders to make sure that our interests are protected. We are such a large association that our (TAAI) members cover almost 80% of the tourism products distributed in India, and we have to make it count.

is committed to support and educate our members to compete with the challenges. To start with, we have to get complete clarity on the GST (Goods & Service Tax) including several amendments proposed in last few months. The association (TAAI) was in forefront in addressing the issues by conducting presentation by experts in the field for our members to consume the extensive information available and implement it correctly in their offices. Even after six months of GST rollout we are meeting with our members regularly. As we know this is the biggest tax reform in the country and a lot of issues required clarification even today, but the start has been good and the efforts made by us were much appreciated by our members. Secondly, in an attempt to strengthen our relationship with our partners be it airlines, hotels, tourism boards, government, trade fairs organizer etc. we will make sure that they have proper access to our members so that we can give our best or vice versa.

Q2. How do you look at overall growth of travel agents’ fraternity in India?

Q3. What’s your take on the current policies of the Government from travel agents’ perspective?

Travel agents play a very important role in movement of tourist from one place to another. Our (TAAI) members dominate the space as the ticketing agents of airlines and outbound /inbound tour companies in India. So being such an important component of travel and tourism, the travel agents have a host of opportunities and a bright future. However, there are some challenges that need to be addressed. The newly elected Managing Committee of the association

In an attempt to get the proper attention we are very keen to develop an effective connection with the government. We are coming with a strategy to have regular interaction with the officials to present our views and interest in the government policy making. Since we are making all our efforts to get ‘Industry’ recognition for our businesses the association is developing a relevant framework for the same.

8 February 2018

Q4. According to you which are the top challenges (in front of travel agents) that need to be addressed? Our best facilitator i. e. the internet is our boon and bane as well. While it has made our lives and work really easy at one hand, the transparency it offers made difficult to earn our margins at the other hand. The service and cost associated with the interaction that our members offer to the customers need to be recognized and rewarded suitably. We hope we can move forward on that aggressively.

Q5. Would you like to share some ideas that can be introduced to take TAAI to the next level? We have created various Councils to look after each activity which effects our business. The Airlines Council will seek regular interaction and discussion to address our member’s issues. We as office bearers are having an APJC meeting shortly; we are looking at reworking the members default insurance programme. The Allied Services Council will effectively engage to bring better coordination with Ministry of Tourism and all the Foreign Missions to create an effective outreach with the Visa Programme operators such as VFS and the like. We will be reviewing our co-operation and the MoU’s with the various tourism boards and look at increasing our efforts in this space and creating an opportunity of seeking new enhanced bilateral agreements to seek two-way traffic, create destination training programmes etc.

February 2018 9

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Sri Lanka targets 440,000 Indian arrivals for the year 2018 WH Desk

ri Lanka Tourism announced a path breaking record of historic growth, with 384, 628 arrivals from India market in 2017. Understanding the unique offerings for Indian travellers, destination Sri Lanka now targets for 440, 000 Indian arrivals, this year. Sri Lanka is growing as, a destination for all seasons. The Survey conducted by Sri Lanka Tourism, highlights that, 63.7% of Indians opt for Sightseeing excursions and 49.82% go for shopping while 41.64% prefer Sea Bathing and 32.74% spend hours swimming in the pool. 37.01% Indian travellers visit the historical sites in Sri Lanka while Wildlife remains to be the choice for 21% only. The overall experience of the Indian visitor to Sri Lanka, as per the survey, has been very delightful for 69.1% and satisfying for 30.69%. Thus, it would be right to mention, that nearly 100% Indians visiting Sri Lanka have had a good and enjoyable visit. The

other important highlights of the survey conducted, shows that, 44.84% Indians come home with a memory of Sri Lanka being a beautiful tropical country; 29.54% say that the people of Sri Lanka are nice and hospitable; 24.2% talk about the pristine beaches with golden sand; while, 24.20% loved the diverse attractions on this small island. Sri Lanka, in today’s date takes immense pride in 30.25% Indians, who know the country well and visit time and again! Sutheash Balasubramaniam, Managing Director, Sri Lanka Tourism Promotion Bureau, said: “India continues to be our top source market. We believe that the potential of the Indian travel market is yet to realize in terms of attracting longer stay and higher spending travellers. It is our fervent hope to make Sri Lanka the most preferred destination in Asia for Indian travellers. Sri Lanka offers travellers an array of diverse product offerings and experience spread across the small island and caters to all ages.”

Witnessing the growth and potential from India, Sri Lanka Tourism will be participating at SATTE-2018, with 52 travel agents and hoteliers. The Sri Lankan delegation would be led by- Her Excellency Mrs. Chitranganee Wagiswara; High Commissioner Felix Rodrigo, Senior Advisor to Hon. Minister of Tourism Development in Sri Lanka; Managing Director of Sri Lanka Tourism Promotion Bureau- Sutheash Balasubramium; along with other senior officials.

Think Strawberries to represent Visit Orlando in India & UAE

Carnival in Jamaica

WH Desk

hink Strawberries has been appointed as the Sales, Media, Marketing and PR Representative in India and UAE for Visit Orlando, the official tourism association for Orlando, Florida. Home to seven of the world’s top theme parks, Orlando - Theme Park Capital of the World is the No. 1 family vacation destination and most visited destination in the United States. An unparalleled mix of unique experiences create cherished memories for visitors, including legendary theme parks from

Disney, Universal and SeaWorld, an array of world-class water parks, entertainment venues, an award-winning food scene, shopping, sports and nightlife. And, with 450 hotels, Orlando offers more lodging options than nearly any other destination in the world, from expansive resorts to uniquely themed hotels. “Orlando has seen a rise in popularity with Indian travelers and also from the Middle East,” said Elaine Blazys, Vice President of Travel Industry Sales for Visit Orlando. “Think Strawberries will be an extension of the Orlando-based team to specifically provide the India and Middle East travel industry with more personalized service and education on the Theme Park Capital of the World.” Speaking on the company’s diverse and expanding product portfolio, MunnMunn Marwah – COO, Think Strawberries said: “Since its inception, Think Strawberries has grown by leaps and bounds. We have been able to design and execute multi-level marketing and PR activities on behalf of our clients.

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he most awaited carnival in the capital city, Kingston, kick starts this January and ends in April, featuring a series of electrifying events. The grand annual celebration is known in Jamaican land, for its timeless festive vibes. As one of the biggest cultural celebrations, in the capital city of Jamaica, the period features a number of high-energy, fun filled events, from beach parties to breakfast fetes, weekly mas camps and colourful street parades of costumed revellers and pulsating music. Destination Jamaica brings the same intensity, vigor, and passion to the creation and execution of every party. Some of the highlights of the season include Beach Jouvert, Reveller’s Fete and Bacchanal Jouvert & Road March. This year sees the return of mass bands, local and international, including Bacchanal Jamaica, Jamaica Carnival, Xaymaca International, Exodus and the Ocho Rios Carnival. The event indeed showcases to the world, a carnival, very exclusive to Jamaica.

NTO

Thai Golf Passport: An initiative to woo Indian golfers to Thailand The loyalty programme will keep the golfers updated on new golf venues, special offers and various events taking place in Thailand. Jai Kishan Kaparwan

ourism Authority of Thailand in association with SLW – a golf management company has launched the first ever loyalty programme for golfers – Thai Golf Passport. This exclusive initiative will facilitate Indian golfer a seamless experience in Thailand. The golfers can be a part of this amazing rewards programme whenever they tee off in Thailand. Thai Airways, Cox & Kings, Callaway along with a number of Hotels & Resorts including premiere Golf Courses of the country have come together as partner to support this initiative.

“India is a very important market for us and we are experiencing a strong year-on-year growth from here. Keeping this in mind and ensuring value added services we have launched Thai Golf Passport in association with SLW Golf Management. This will help golfers to enjoy golf in their favourite destination and help us in connecting with the golfing fraternity in India,” said Isra Stapanaseth, Director Tourism Authority of Thailand, New Delhi Office. “The initiative will also keep the golfers here updated on new golf venues, special offers and various events,” he added. Speaking on the sidelines of the event he further said: “Since 2018 has been announced as the Tourism Year to Thailand, we will focus on our exclusive products and services. The main attractions are already here, so we will try to combining the tier two and three cities with the popular destinations to offer new perspective of the well known tourist attractions of Thailand.” Thai Golf Passport is first ever initiative by

Isra Stapanaseth, Director TAT, Vani Kapoor, Women Brand Ambassador TAT, Gajendar Panwar, VP, IGTA, Rohan Prakash, Associate VP, Cox & Kings, Prashant Singh, GM, Callaway and Anil Dev, MD, SLW at the launch.

any country to create a loyalty programme. The moment Indian golfer lands in Thailand to play golf he is eligible for the reward points; whether he goes to the partner organizations uses the partner facilities or not, still gets the points. The golfers who want to become member of this initiative will not be charged any fee for the first year. Initially it will be introduced in the form of additional passport where the partners companies can mark the reward points. Later on it will be upgraded to the digital and card format. Elaborating more on this initiative Anil Dev, Managing Director, SLW said: Thai Golf Passport is ultimately a reward programme which will make travelling not only easy but also rewarding. It will definitely increase number of repeat visitors to Thailand many folds.” “There are so many destinations like Bangkok, Pataya, Khao Yai, Hua Hin, Koh Samui, Chiang Mai, with beautiful Golf Courses in Thailand. Every time you go there you will discover a new Golf Course. For a golfer it’s a great experience to go and play golf at different golf courses,” added Anil Dev. Vani Kapoor the leading Indian Golfer and Women Brand Ambassador for Tourism Authority of Thailand said: “Thailand is my favourite destination and I travel a number of times every year. I love the hospitality, food, facilities and of course Golf. Thailand is truly amazing.” “While hotels and airlines have loyalty programs this will be a first of its kind where a country has created such a programme for golfers. We support all golf tourism

This initiative (Thai Golf Passport) will help Indian golfers to enjoy golf in their favourite destination and help us in connecting with the golfing fraternity of the country. Isra Stapanaseth initiatives and are sure that this will really encourage golf travel,” said Gajendar Panwar, Vice President, Indian Golf Travel Association (IGTA). Rohan Prakash, Associate Vice President, Cox & Kings opines that there are so many loyalty programmes which are doing good and people want to go with the brand just because of their loyalty programme. “More than just a loyalty programme it’s a one stop shop for golf lovers. We believe in providing quality service to our customer and this will also help in validating this claim,” he added. “Thai Golf Passport creates a membership that shares common values and interests, and at the same time provide an engaging golfing and networking platform for all stakeholders-members and sponsors alike. We are excited to partner with this innovative initiative which helps us reaching our customers directly,” said Prashant Singh, General Manager, Callaway Golf India. Thailand has more than 200 amazing Golf courses ideally located throughout the country, by the sea, by the mountains, by the lakes, inside the cities even besides the airports. Top quality courses, reasonable green fees, friendly caddies.

February 2018 11

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Krasnodar in Russia signs Salvia Promoters as its India representative WH Desk

ussian province of Krasnodar Krai, home to 2014 Winter Olympic destination Sochi, has appointed Delhi based Salvia Promoters, a destination marketing company, as its tourism representation office in India. Located along the picturesque Black Sea coast, Krasnodar Krai is in the North Caucasus and is the southernmost region of Russia bordering Georgia and Crimea. Commenting on the appointment of Salvia Promoters as Krasnodar’s tourism office in India, Marina Sharapova, Head of Tourist Information Centre, said, “Our countries have been the closest allies for the last over seventy years and it is high time that we took steps to bring our people closer through tourism. Krasnodar region is the most popular tourist region of Russia with great climate and rich touristic resources that meets the expectations and tastes of discerning Indian tourist travellers. The appointment of Salvia Promoters is a step in that direction and to create the right buzz and awareness about Krasnodar region in what has emerged as one of the fastest growing tourism source market of the world.”

Furthermore, outlining Salvia’s plan for Krasnodar region’s promotion in India, Prashant Chaudhary, Managing Director of Salvia Promoters, said, “Our mandate is Prashant Chaudhary to promote this wonderful region in Marina Sharapova Head of Tourist Info Centre Managing Director the Indian market and grow Indian Krasnodar Krai Salvia Promoter arrivals there. We have already put our destination promotion and marketing of an incredible tourism infrastructure, plan in place.” especially in the aftermath of 2014 Winter “Going forward, we will be aggressively Olympics. showcasing the region to our trade partners You have casino that offers finest gaming all over the country through leading travel experiences, a great many range of water event platforms like SATTE, OTM and IITT based as well as adventure sports activities and scores of city based B2B travel fairs. like river rafting and bungee jumping to Both trade and consumers would see a name a few, children parks, longest skyway, lot more of Krasnodar region through B2B best skiing slopes in the world, cycling and consumers driven initiatives all over excursions in city and countryside, some the country. Besides, we plan to undertake great shopping and culinary experiences aggressive media and PR activities, in cities like Sochi and Krasnodar, among destination familiarisation tour for trade and others. press and digital promotions, among others, Spread over 76,000 square kilometres, in order to create awareness about the Krasnodar region is home to high destination and drive incremental outbound mountains, hundreds of gurgling Mountain travel numbers from India,” he further Rivers, long coastline along the Black Sea, informed. Mediterranean climatic conditions along its Hailed as the Switzerland of Russia, Sochi, coastal area and picturesque countryside. in Krasnodar Krai, is today one the finest tourist destinations in the world and boasts

Parineeti unveils her holiday video in Australia WH Desk

ollywood actress and ‘Friend of Australia’, Parineeti Chopra, released a series of videos that encapsulate her recent holiday experiences in the Australian States of Queensland and Northern Territory. As an advocacy campaign for Australian holidays, the videos will be promoted on media platforms to influence her followers and motivate potential travelers seeking an idyllic holiday destination. Adding a personal touch to the video showcasing Australia’s Sunshine State, Queensland, the talented actress has sung the background score with lyrics that beautifully summarize the inherent vibe of the places she visited. This is her very first non-Bollywood song, after her recent hit single for a movie she starred in. Commenting on the videos Parineeti Chopra said, “I thoroughly enjoyed my time

12 February 2018

in Australia and the videos reflect every bit of fun I had there. From immersing in the aboriginal culture at Uluru to the fun and frolic in Queensland, I was fortunate to have an enriching experience of two completely different sides of the country. It is undoubtedly a must-visit holiday destination” The videos feature a spectacular montage of iconic Aussie experiences. In the films, Parineeti can be seen cuddling a koala, learning to surf at the Gold Coast, getting a taste of Australia’s freshest produce, enjoying a birds eye view of Surfers Paradise on the Skypoint climb, spotting whales, watching the sunset over the Red Centre in Uluru and standing amidst Brunce Munro’s s beautiful art installation, ‘Field of Light’. Nishant Kashikar, Country Manager – India & Gulf, Tourism Australia further added, “We strongly believe in the power of advocacy and the potential of social media to influence choices. Showcasing Australia

through Parineeti’s journey helps reiterate Australia as a preferred holiday destination amongst high value travelers. India is currently the fastest growing inbound market for Australia and we look forward to a sustained increase in visitor arrivals.” For the year ended November 2017, Australia welcomed 298,000 Indian visitors recording a growth of 15% over previous year. The Australian Department of Immigration and Border Protection (DIBP) has recently extended online lodgment of visitor visa applications to all Indian nationals.

NTO

Indian becomes third biggest source market for Singapore WH Desk

ndia has moved up to the third position from the fourth in terms of visitor arrival to Singapore along with a double digit growth of 17% growth until October 2017 and it continues to be the third largest tourism receipts generating market for Singapore. To deepen this relationship with the Indian travel trade, Singapore Tourism Board (STB) organized a two-city roadshow in Mumbai and Jaipur. The first roadshow was flagged off in Mumbai on 23 January followed by Jaipur on 25 January and wrapping up in Delhi with SATTE from 31January – 2 February 2018. The 2017 was a landmark year for STB with strategic associations with a major Bollywood movie ‘Badrinath Ki Dulhania’, participation in cruise forums, travel trade conferences, partnerships with airlines, launch of the GB Srithar vegetarian food guide, penetration in the Regional Director (SAMEA) regional markets such as Chandigarh, Singapore Tourism Jaipur, Lucknow, etc. and the unveiling of a new brand identity, Singapore: Passion made Possible. Taking this forward, this year will be centered on the theme ‘With Passion, Forging New Possibilities.’ The roadshows featured stakeholders from Singapore representing hotels, airlines, integrated resorts, attractions, Destination Management Companies (DMC) and cruise operators interacting and networking with STB’s travel and trade partners in India. The delegation was led by G.B Srithar, Regional Director (SAMEA) for

Singapore Tourism Board, Adrian Kong, Area Director (South Asia) for Singapore Tourism Board. Joining them was Lynette Ang, Chief Marketing Officer, Sentosa Development Corporation. While addressing the audience GB Srithar, spoke about deepening existing partnerships and fostering new ones with the travel trade partners. He emphasized the need to bring unique and evolving travel experiences in Singapore to the Indian audience. “India has always been a key source market for Singapore. We are happy to have already crossed 2016’s full year 1.1 million visitor arrivals mark from India as at end October 2017. Through our roadshows we seek to renew our ties with the travel trade, entrench existing partnerships and forge new ones through creative promotions, and in the process, ensuring meaningful results for both our Singapore stakeholders and the local travel trade,” he added.

Indian tourist arrivals to Israel increases by record breaking 31% in 2017 WH Desk

srael, for the second consecutive year, has broken its tourism record of Indian arrivals reaching an all-time high of 31% growth from January to December, 2017 with around 60,000 Indian tourists visiting the country in 2017. This marks a whopping growth of 48% in the last two years, per the statistics released by Israel Ministry of Tourism (IMOT).

Hassan Madah Director Israel MoT India

Speaking about the positive growth, Hassan Madah – Director, Israel Ministry of Tourism India & Philippines said, “2017 has been outstanding and by far the best year for Israel tourism in India and worldwide. By October, 2017 we already saw 49,000 Indians arrive in Israel, breaking previous records, and we were positive to close the year with 60,000 travelers to Israel from India. With over 20 million outbound tourists a year, India has been an important

market for us and I am pleased to say that we have witnessed constant growth in the arrivals from the Indian market over the last 4 years.” He also added, “Introducing initiatives, including easing of the visa process, and with airlines in India and Israel expressing interest to increase connectivity between the countries, I am confident that this growth will help us achieve 1 lakh Indian arrivals in 2018.” The Ministry of Tourism along with the Ministry of Foreign Affairs will continue to facilitate some changes for Indian travelers including relaxing some visa requirements for Indians who have completed travel to any Schengen countries, US, Canada, Australia or Israel, and express visa services through VFS. With the recent visit of Israeli Prime Minister Benjamin Netanyahu to India and the historic visit of Prime Minister Modi to Israel, there has been a renewed interest in all travel segments among Indians to visit the Israel. It has also successfully helped strengthen relations between both countries and sparked an interest among Bollywood producers to shoot in Israel.

February 2018 13

NTO

Shangdong, Jilin & Zhejiang Provinces of China conducts roadshow in India WH Desk

B2B event was organized under CNTO umbrella for promotion of three provinces of China for India market on 18th January 2018 at Bombay Exhibition Centre during Outbound Travel Mart. The event was on lines to implement the strategic arrangement of the National Tourism Administration on the development of tourism along the area of high speed railway and better integrate tourism products and market resources of the provinces. The key focus was on integrated promotion of tourism for three provinces of Jilin, Shandong and Zhejiang. China has accelerated efforts to enhance the Indian promotion so as to further raise the popularity of Chinese high speed railway brand in the international market.

Yan Xiangjun, Director of Marketing, Shandong Tourism Development Commission shared that Shangdong’s unique charm with the Yellow River flowing though the greatest land, there are tremendous scenic spots such as Sankong, Mount Tai, and Penglai Pavilion and so on. There are 2 World natural and cultural heritage sites, 95 tourism scenic spots, 7 Chinese historical and cultural towns, national holiday site, 7 national reserve zones and 6 geological parks. Chen Shoujun, Deputy Director General of Jilin Tourism Development Commission informed that Jilin sits in the center of Northeast Asia, is an ancient province with long history and vast land natural environment offers a profound and unique Chinese culture. Home to Changbai Mountain which is a natural ecological shelter for northeast China even for

northeast Asia, it is the cultural and mental mecca for generations of the people of northeast China, native and original,” he said. Zhang Yin, Director of Zhejiang Tourism Publicity and Promotion Center suggested that the province boasts various cultures such as Hemudu Culture with 7000 years of history, Majiabing Culture with 6000 years of history and Liangzhu Culture with 5000 years of history. The province has 7 national historical and cultural cities such as Hangzhou and Shaoxing that have distinguished traditional culture.

Monaco launches digital India ranks in top 5 list of campaign #IndiaLovesMonaco highest number of visitors to Thailand WH Desk

he Monaco Government Tourist Bureau, this year, announces the launch of #IndiaLovesMonaco, a digital drive, that takes pride in welcoming all the love, showcased by Indian trendsetters, including royalties, industrialists, celebrities, youth icons, social influencers and journalists, to destination Monaco. #IndiaLovesMonaco sets a digitally inspiring hashtag for social media portals, that is sure to communicate customized experiences of travellers who have already been or aspire to Visit Monaco.

If indulgence is what you are looking for, immerse in the splendour of the grand casinos, opulent hotels, world-class entertainment, luxurious spas, magnificent Grand Prix or the mega yachts. The Principality is a destination of choice for the discerning palate and promises an unforgettable culinary journey. Choose to unwind in the diverse nightlife menu as Monaco is home to some of the most extravagant and glamourous clubs in the world. The country will never seize a chance to make it a memorable experience for you. The architectural delight here consciously adapts to all the sustainability measures to ensure that there is handover of a lovable heritage to our generations to come. Monaco is not only about indulgence, it’s also about tastefully acquiring wealth of knowledge and being responsible towards fellow people and nature. It has now reached a unique landmark with organic gardens springing up on its rooftops and terraces and has created one of the biggest private city farms in the world. With exotic settings, world-class hospitality and passion, Destination Monaco, has ideal venues and customization options to maintain the grandeur of Indian weddings, precious celebrations, as well as make your business events, a grand success!

14 February 2018

WH Desk

hailand welcomed over 35.3 million international visitors in 2017 and earned 1.82 trillion Baht in tourism revenue. The precise number of overseas tourists visiting Thailand in 2017 was 35,381,210; showing an increase of 8.77 percent over 2016. India ranks in top 5 list of highest number of visitors to Thailand after China, Malaysia, Korea and Laos. In 2017, over 1.4 million Indians travelled to Thailand which is over 18% increase from last year.

Santi Chudintra Dty Governor for Intl Mktg TAT

Soraya Homchuen, Director, Tourism Authority of Thailand, Mumbai said “TAT is initiating many unique activities and projects this year that will focus on promoting women, family and first time traveller segments for the Indian market. OTM is India’s largest and most international gathering of travel trade buyers and professionals, and most importantly it is conducted in Mumbai each year which is headquarters to almost all major outbound tour operators.”

Santi Chudintra, Deputy Governor for International Marketing (Asia and the South Pacific) said “The new campaign ‘Open to the New Shades of Thailand’ aims to give more attention to unique local experiences and inclusive tourism, reflecting Thainess and the Thai people’s warmth in welcoming visitors. Within this, there is a focus on specific customer segments; such as, gastronomy tourism, luxury, weddings and honeymoons, families, female travellers and Gen Y.

February 2018 15

HOSPITALITY

Wyndham Worldwide & La Quinta Holdings announces acquisition agreement WH Desk

yndham Worldwide Corporation and La Quinta Holdings Inc. announced that they have entered into a definitive agreement under which Wyndham Worldwide will acquire La Quinta’s hotel franchise and hotel management businesses for $1.95 billion in cash. The acquisition is expected to close in the second quarter of 2018.

reach further into the fast-growing uppermidscale segment, and position Wyndham Hotel Group to be the preferred partner and accommodations provider of developers and guests. The La Quinta Returns® loyalty program, with its 13 million enrolled members, will be combined with the awardwinning Wyndham Rewards® program, with its 53 million enrolled members.

Wyndham’s Hotel Group is the world’s largest and most diverse hotel business based on number of properties. With the acquisition of La Quinta’s asset-light, feefor-service business consisting of nearly 900 managed and franchised hotels, Wyndham Hotel Group will span 21 brands and over 9,000 hotels across more than 75 countries.

Stephen P. Holmes, Chairman and Chief Executive Officer of Wyndham Worldwide, said, “This transaction builds on Wyndham Worldwide’s proven track record of acquiring companies that are a strong strategic and cultural fit, add highlyregarded brands to our portfolio and offer clear opportunities to drive shareholder value through growth, shared best practices and sharp execution.”

The addition of La Quinta, one of the largest midscale brands in the industry, will build upon Wyndham Hotel Group’s strong midscale presence, expand its

“La Quinta will immediately become one of our flagship brands,” said Geoff Ballotti, President and Chief Executive Officer of Wyndham Hotel Group. “It is an

exceptionally strong brand that is led by service-minded associates who deliver some of the highest customer engagement levels in our industry. We expect that La Quinta guests and franchisees will benefit from our intense focus on product quality and our best-in-class technology, digital, loyalty and distribution platforms. This acquisition also significantly expands our hotel management business and provides us with substantial new opportunities to drive increased growth in our business.” Keith Cline, President and Chief Executive Officer of La Quinta, added, “As we anticipated, the separation of our businesses is enabling greater strategic clarity and allowing our company to take advantage of growth opportunities that naturally flow from each business model. To that end, we are excited to announce the addition of the La Quinta franchise and management businesses to Wyndham Hotel Group’s portfolio.”

Taj Hotels Palaces Resorts Safaris announces new General Managers in Pune Jayanta studied Hotel Management from The Indian Institute of Business Management, Patna. He also has a Bachelor of Arts degree from the Tripura University. “I look forward to working with the young and talented team at The Gateway Hotel Hinjawadi, continuing to offer our guests the high level of service that defines the Taj brand,” said Jayanta Das.

WH Desk

aj Hotels Palaces Resorts Safaris announced new appointments at its hotels in Pune. Suju Krishnan and Jayanta Das move from tropical Kerala backwaters to Pune, the cultural capital of Maharashtra. Suju Krishnan will take charge of Vivanta by Taj – Blue Diamond, Pune. Jayanta Das will helm The Gateway Hotel Hinjawadi, Pune. Suju Krishnan is a Taj loyalist, having spent 24 years with the company. His journey with the Taj began in 1994 when he joined the organization in Front Office as part of the Taj Graduate Training Programme at Taj Bengal, Kolkata. After working across roles and cities, Suju’s first General Manager posting was at The Gateway Hotel Fatehabad Road Agra. Prior to Pune, he was the General Manager of The Gateway Hotel Marine Drive Ernakulam. A law graduate from Bangalore University, Suju is passionate about the Taj brand and believes in leading his team by example. He enjoys Indian and Western classical music, reading and most outdoor activities.

16 February 2018

Suju Krishnan General Manager Vivanta by Taj, Pune

Jayanta Das General Manager The Gateway Hotel Hinjawadi

“I am excited with this new inning in the bustling city of Pune at Vivanta by Taj – Blue Diamond.It is a privilege to continue Taj’s legacy of service excellence,” said Suju Krishnan. Jayanta Das is the General Manager at The Gateway Hotel Hinjawadi Pune. Jayanta moves to Pune from his role as the General Manager at the Taj Kumarakom Resort & Spa, Kerala where the hotel under his leadership won two National Tourism Awards. Jayanta began his career with the Taj in 1993 at Taj Bengal, Kolkata.

“Suju has a proven track record at the Taj – he was one of the youngest General Managers and nominated for the Tata Group Young Manager’s Leadership Programmein the company. He has led teams successfully and is a result focused professional. Jayanta Das has taken up challenging assignments within the Group and emerged as a winner on most instances. He is mature and diligent and I wish both of them the very best for their new assignments in Pune.” said Farhat Jamal, Senior Vice President Operations – West, Taj Hotels Palaces Resorts Safaris.

HOSPITALITY

Radisson Jodhpur debuts in the Blue City of Rajasthan WH Desk

Officer, South Asia, Carlson Rezidor Hotel Group.

adisson Jodhpur has opened its doors to the magnificent city of Jodhpur. The hotel is the first Radisson – a brand synonymous with outstanding service and comfort, to open in the city. Strategically located in the center of Jodhpur, the hotel is all set to serve discerning guests with its signature Yes I Can! SM service philosophy.

“The hotel’s heritage-inspired rooms come with modern amenities and we are confident that guests will appreciate this combination. We are happy to partner Radisson and are looking forward to capitalize on the brand’s well-earned equity in the market,” said Badriram Jakhar, Executive Director, Mahadev Heritage Hotel Private Limited.

Positioned to be a preferred hotel in the upscale segment and the first choice among leisure and business travelers, the hotel is situated two kilometers from the airport and four kilometers from the railway station. It is situated within a radius of five kilometers from international tourist attractions like Ummaid Palace, Birkha Bawri Step Well, Merangarh Fort, Ghanta Ghar and Mandore Garden.

“The hotel’s city center location surrounded with tourist attractions makes it ideal for business and leisure travelers. We have infused all the necessary elements in the hotel to make it an upscale experience. We are confident that the hotel will offer a memorable stay to guests through its distinctive brand hallmarks”, said Ram Kishore Jakhar, Director, Mahadev Heritage Hotel Private Limited

“The hotel’s architectural grandeur combined with the brand’s service ethos will enthrall guests travelling to the city. We appreciate the commitment that Mahadev Heritage has made in this hotel and the trust they have demonstrated in the Radisson brand,” said Raj Rana, Chief Executive

Spread over around 70,000 square feet, the hotel’s architecture is reminiscent of Rajasthan’s erstwhile culture and style. Radisson Jodhpur offers a wide selection of delightful dining options including Ekatra, a multicuisine all-day-dining restaurant serving delicacies from around the

Marriott international signs a five-hotel deal with Samhi hotels WH Desk

arriott International signed a fivehotel conversion deal with Samhi Hotels for its Fairfield by Marriott brand in India. The brand expects to add a total of 583 new rooms to its existing portfolio, making Fairfield by Marriott one of the fastest-growing brands for Marriott International in the Asia-Pacific region. The addition of these hotels, located in exciting destinations across Chennai, Pune, Goa, Delhi and Bengaluru, will significantly increase Marriott International’s presence in the upper-midscale tier in India. “We are extremely excited about this venture with SAMHI Hotels, one of our leading and longstanding partners in India. With the conversion of these five hotels to Fairfield by Marriott, SAMHI Hotels will now have 14 hotels managed by Marriott International across a range of our brands in India as we look at further expanding across the country,” said Paul Foskey, Marriott’s chief development officer in Asia-Pacific.

Ashish Jakhanwala, MD and CEO of Samhi Hotels said, “We have had a strong and fruitful association with Marriott International in India and are happy to further strengthen this relationship with the signing of the five hotel conversion deal to Fairfield by Marriott. Our research and observations have concluded that the Indian market is extremely cost sensitive with a great affinity for midscale brands and we see great growth potential in the coming years.” The Indian tourism and hospitality industry has seen a paradigm shift in recent years where an increasing number of travelers are opting for upper-midscale hotels. Marriott International has embraced this opportunity through its aggressive expansion of the Fairfield by Marriott brand across the region. NeerajGovil, Area Vice President, South Asia for Marriott International said, “The medium- and long-term outlook for the Indian hospitality business continues to be positive, across all segments.”

globe; Abhiras, a rooftop Indian specialty restaurant with modern potpourri of cuisines strewn across India; J Bar, an exclusive terrace grill and bar featuring unique bar-be-que innovations paired with international and IMFL liquor blends and 1459, the confectioneries and pastry shop at the lobby level. The hotel boasts over 30,000 square feet of total meeting space comprising three banquet halls. Equipped with high-speed, wireless internet and audio-visual support, the meeting space is ideal for corporate conferences, contemporary wedding receptions, reunions and more. The banquet facilities at the hotel also feature a party lawn spread over an area of approximately 14,000 square feet for organising stylish parties.

Sarovar Hotels launches Singhania Sarovar Portico, Raipur WH Desk

arovar Hotels has launched Singhania Sarovar Portico, Raipur, a contemporary and upscale hotel strategically located in the hub of the city near AIIMS Hospital, NIT and Science College. The hotel was inaugurated by Gaurishankar Agrawal, Assembly Speaker, Chhattisgarh Legislative Assembly, in the presence of Ajay K. Bakaya, Managing Director, Sarovar Hotels, Rajesh Ranjan, Director of Development, Sarovar Hotels & Resorts and Kevin Wilkins, General Manager, Singhania Sarovar Portico, Raipur. Singhania Sarovar Portico, Raipur, has 60 well-appointed rooms offering modern amenities and personalised service. The hotel offers state-of-the-art business and conferencing facilities, fitness centre, an allday dining multi-cuisine restaurant, in-room dining. Geofrey’s, an English pub and a spa would be operational by March 2018.

February 2018 17

HOSPITALITY

Ashok Events took grandstand in execution of Bharat Parv WH Desk

ith the dawn of 69th Republic day, India came together with evoked feelings of patriotism to celebrate ‘Bharat Parv’, a six day long festival showcasing rich cultural and traditional heritage of India. The Event was organized at the Red Fort grounds from January 26, 2018 to January 31, 2018. Organized by Ministry of Tourism (GOI), the festival was managed by Ashok Events, the events and creative division of India Tourism Development Corporation (ITDC), a Public Sector Undertaking under the aegis of Ministry of Tourism, Govt of India. The highlighted purpose of organizing the event was to generate the emotions of patriotism leading to engage the citizen in

promotion of India’s cultural diversity. Also, the major motive was to popularize idea of ‘Dekho Apna Desh’ and to encourage wide participation and engagement of citizens. Anmol Zutshi, General Manager, Ashok Events Division, ITDC said, “To be designated as Ministry of Tourism’s executing agency for the six day long extravaganza, is a matter of immense pride and honor for ITDC. This was 3rd consecutive Bharat Parv at Red Fort organized by MOT wherein ITDC worked as event manager and displayed its capabilities in conceiving, implementing and managing mega events. We tried to do our best to make this event a wonderful experience for the visitors attending it.” Artists from all across the country performed at the ‘Bharat Parv 2018,’ which

Exclusive offers from One&Only Reethi Rah Maldives WH Desk

urrounded by the crystal blue wonders of the Indian Ocean, One&Only Reethi Rah – ultra luxury all-villa resort in the Maldives offers an unrivalled level of style, choice and personalised exploration.

Sleek and spectacular, with unprecedented privacy, One&Only Reethi Rah offers the ultimate holiday experience to those seeking the pinnacle of tropical luxury. Spend your holidays in a stunning villa or residence where family time or solitude are honoured in perfect harmony. Experience an exclusive oasis of serenity and beauty, catering to both young guests and those ‘young at heart’. Exclusive Offer: Kids (0-11 years) stay, transfer & dine for free (based on parents’ meal plan) Complimentary stay, shared return luxury boat transfers from/to the airport, and Full Board from Kids menu (inclusive of In-villa dining, excluding beverages) Early Bird Family Offer: To receive an additional 10% off, book before 31 May 2018 for stays between 01 October and 16 December 2018.

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18 February 2018

was open for public from 12 noon to 9 PM till 31st January 2018. The Bharat Parv was organized with the theme ‘Dekho Apna Desh’. Republic Day parade tableaux, performances by armed forces’ bands, Photo Exhibition by the Directorate of Advertising and Visual Publicity (DAVP) along with cultural performances promoted the rich cultural variance of the country. The theme and events witnessed wider participation of general public.

Preferred Hotels & Resorts launches Golden Anniversary campaign WH Desk

he Preferred brand celebrates its 50-year anniversary of curating exceptional independent hotels that deliver authentic, memorable, and inspiring travel experiences. Over the past five decades – filled with expansion into every region of the world and the continued addition of experiential programs and technology – the company has evolved to become Preferred Hotels & Resorts, the world’s largest independent hotel brand with more than 650 one-of-a-kind member hotels, resorts, and residences across 85 countries. To commemorate this major milestone, Preferred Hotels & Resorts has launched a year-long Golden Anniversary campaign that invites travellers to explore its vast portfolio of independent hotels through a series of consumer-driven initiatives.

February 2018 19

2018-19

IN FOCUS

UNION BUDGET

The proposed Union Budget for the FY2018-19 presented on February 01, 2018 was largely focused on agriculture, healthcare, education and infrastructure sector. The experts in travel & hospitality industry feel that except few, largely the proposed budget is not up to the expectation of industry stakeholders. However, there are certain proposals that can give a boost to the industry in general. Here are the feedback what does it mean for travel & tourism industry. WH Desk

Tourism industry demands overlooked says IATO President Pronab Sarkar The tourism sector had pinned their hopes on the budget in anticipation of certain key measures such as Export Status to tourism industry and some reliefs on tourism and hospitality sector. “However against expectations, nothing has been mentioned about this in the budget and industry was left with GST issues to continue. After the implementation of GST with effect from 1st of July 2017, tourism has been taxed heavily due to multiple taxes on the services,” said Pronab Sarkar President, Indian Association of Tour Operators (IATO). He further opines, “We have been pleading with the government that our taxes are much higher than our neighbouring countries and we need to be at par to compete Pronab Sarkar in the International market to President attract more foreign tourists to our IATO country and to earn much wanted foreign exchange and to create more employment, tourism industry needs to be boosted by giving Export industry status to tourism industry and keep tourism services which earn foreign exchange from out of GST/ IGST. However this demand has not been met.” The IATO President also mentioned that on the positive side, emphasis on infrastructure development has been announced by the Hon’ble Finance Minister, which will have very positive impact on tourism growth such as: Develop ten prominent tourist sites into Iconic tourism destinations by following a holistic approach involving infrastructure and skill development, development of

20 February 2018

technology, attracting private investment, branding and marketing. Tourist amenities at 100 Adarsh monuments of the Archaeological Survey of India will be upgraded to enhance visitor experience. Redevelopment of 600 major railway stations, all stations with more than 25000 footfalls will have escalators. All railway stations and trains will be progressively provided with wi-fi. CCTVs will be provided at all stations and on trains to enhance security of passengers with Modern trainsets with state-of-the-art amenities and features. Under Regional connectivity scheme of UDAN initiated by the Government, shall connect 56 unserved airports and 31 unserved helipads across the country. Airport Authority of India (AAI) has 124 airports government will expand airport capacity more than five times to handle a billion trips a year under a new initiative - NABH Nirman. Development of 99 smart cities. Development of 5 lakh hotspots in rural areas. Government has already initiated in current year, ropeways to promote tourism, logistics parks and expanded the scope of railways infrastructure to include development of commercial land around railway stations. Besides, government has also announced to extend benefit of the reduced corporate tax of 25% for companies with turnover of up-to Rs. 250 crore from Rs. 50 crore earlier, which will boost small and medium companies, added Pronab Sarkar.

Union Budget stood for entrepreneurship, employment and quality of life “This year’s Union Budget stood for entrepreneurship, employment and quality of life. The announcements made will benefit MSMEs, including small hotels,” says Ritesh Agarwal, Founder & CEO, OYO. “The reduction of corporate tax is a welcome move but we are hoping the limit to be pegged higher than INR 250 crore so as to benefit more corporate entities. We appreciate the measures taken by the government to keep the alarming pollution levels in control. This is a major step towards ensuring the quality of life for citizens,” he further said. He opines that “The Mudra Loan allocation of INR 3 lakh crore will help in enabling SMEs to generate more jobs while creating thousands of new entrepreneurs too. One major change which we were expecting was GST being levied on the actual

IN FOCUS price rather than the declared tariff for hotel accommodation. We’ll continue to engage with the government to make this happen which will leave no room for litigation and benefit the hospitality industry.” “At OYO, we have a network of over 3500 exclusively controlled hotels in the MSME sector and we believe that the budget presented Ritesh Agarwal today will facilitate the growth of Founder & CEO our partners. The government’s OYO decision of developing 10 model destinations across India and investing in strengthening the country’s airport network and infrastructure will boost the tourism sector,” added Agarwal.

Proposed cut in corporate income tax will help SMEs “The measures of the Union Budget 2018 holds out quite a lot for the T&T industry and is expected to, on the whole, boost the sector. Looking at developing and marketing untapped tourist spots is always advisable in a saturated and competitive market. That the Budget proposes to develop 10 sites as iconic tourist destinations and upgrade monuments under the Archeological Survey of India is extremely encouraging,” says Yogesh Mudras, Managing Director, UBM India, “The Budget seeks to improve what India is already gifted with. Measures such as raising the airport capacity by 5 times under the UDAN scheme, improving rail networks in Mumbai and Bengaluru, addressing the critical air pollution situation in Delhi/NCR will increase India’s attractiveness to tourists within India & abroad.” “Significantly, the Budget has proposed to cut the corporate income tax rate to 25 percent for companies with a turnover of upto Rs 250 crore. This would help plenty of SMEs that are aspiring to make a different in the T&T market. “It is good to sometimes cleanse the system and structure from within and make optimal use of available resources The Union Budget feels this is required for the sector. Travel in India is destined to boom and the Budget has shown us the roadmap.”

Plan to increase airport capacity will augur well for mid-segment hotels Though there is no direct mention of hospitality sector in the proposed Union Budget, however, various measures to enhance disposable income and the government’s plan to increase the airport capacity to handle one billion trips a year will augur well for mid-segment hotels, says Chander Baljee, Managing Director of Royal Orchid Hotels.

Chander Baljee Managing Director Royal Orchid Hotels

Monuments under the Archaeological Survey of India (ASI) under the National Heritage City Augmentation scheme of the government will help develop properties in these destinations by keeping their heritage in mind. “We at Royal Orchid Hotels have started expanding our properties to Tier-2 and Tier-3 cities. Increased investment in infrastructure will help boost travel among the masses thus increasing the business for hospitality and tourism sector,” he added.

Proposed 10 prominent tourist destinations as iconic retreats is much needed The proposal to develop 10 prominent tourist destinations as iconic retreats is much needed to revive tourist interest, generate revenue and also create more job opportunities locally. Along with this provision for railways and airlines to modernize stations and expand capacity is the need of the hour if we are to attract more tourists and develop India as a tourism powerhouse to showcase our rich heritage to the world,” says Aloke Bajpai, Co-founder & CEO, Ixigo. “Safety has been a major concern for railways over the last 1 year. We are happy to see the government sharpen its focus on the same. Renewal of railway tracks to broad gauge is the need of the hour and hopefully, the government will meet its target of 36,000 km in the upcoming year. Digital connectivity at railway stations will allow for better access to passenger amenities and more opportunities for businesses. This creates immense opportunities for players like us and also for telcos, content providers and others.” “In order to match with world class infrastructure, station renovation is a must, this will help handle the bustling railway traffic. With the highest ever capital expenditure of Rs 1.48 lakh crore being allocated to the Indian Railways, we believe the government is moving in the right direction,” he added.

According to him, “The conversion of ten prominent tourist destinations as iconic and model destinations will boost the hospitality and tourism sector in India. The scheme to magnify the visitor experience at 110 Model

February 2018 21

IN FOCUS

India is the most significant market for Insight Vacations Insight Vacations – a leader in premium escorted journeys, brought in India by Signature Tours has unveiled the Luxury Gold Product for 2018 in India recently. The brand new Europe Premium Escorted Journeys collections feature 70 Insight experiences, 100 unforgettable guided vacations and four styles of distinctive journeys. Rajesh Tiwari

ince its foray Indian market – two and half years ago, Insight Vacations is creating its space among the luxury Indian travellers who want to see the destinations differently. Elaborating on the response that the Insight Vacations is getting Evon Ler, President – Asia, Insight Vacations says, “India is a big and most significant market for us because it is growing and 15 percent of our total business in Asian region is coming from here only. In fact, if you look at the sales from 2016 to 2017; we have doubled the growth.” Adding to this, Rajeev Kohli, Jt Managing Director Creative Travel said: “The basic fact is that the numbers are doubling, which is a trend of the acceptance of this qualitative kind of product. No other Indian operator has a product like this; which is very unique. India never has the opportunity to buy a tour which is all complete.” In an order to further enhance this growth Insight Vacations is planning to launch more activities to engage with travel agents and consumer. “We are expecting even better growth in 2018 as in January itself we already have booked departures for April, August and September,” says Evon while talking about the opportunities in the year ahead. According to the latest trend as noticed by her, Croatia, Scandinavia, Iceland, Balkans, Russian are emerging as the latest choice when Spain and Holland are always on the list. “Indians are looking for the newer destinations; and that is the trend what is next, what is new, even South America is getting popular among Indians. They want to travel Peru or even Costa Rica as a luxury destination,” added Evon.

Luxury Gold Product 2018 In an attempt to offer the even better experience to the guests who have travelled through Insight Vacations the Luxury Gold Product was launched about three years ago. New destinations like Japan, Costa Rica and South Africa have been included in the product line of 2018. “And, we have the Chairman’s Collections which include six itineraries under the personal experience of our Chairman which he wants to share with our guests,” informed Evon. The Chairman’s Collections include lunch with an Italian Count at his grand Tuscan Villa or visiting the gardens of Alnwick Castle with The Duchess of Northumberland or dining with a French Count at Paris’s oldest café or joining Princess Anita von Honenberg for a drinks reception at Artstetten Castle. “Our enhanced 2018 Luxury Gold collection aims to make each journey an extraordinary one by bringing an unparalleled wealth of expertise and insights. As Insight celebrates our milestone

22 February 2018

Evon Ler President - Asia Insight Vacations

Rajeev Kohli Jt Managing Director Creative Travel

anniversary of 40 years as leader in luxury travel, our guest can expect outstanding experiences that will indulge their senses,” said Evon. The eight new 2018 European Discoveries ranges from 9-19 days, offering guests engaging experiences to Europe’s most desired destination in one memorable journey from iconic cities to trendy locales like the culinary hotspot, San Sebastien and the five coastal villages of Cinque Terre. These Discoveries itineraries visit 12 countries. And include; 9 – day Taste of Europe, 9 – day Flavours of Europe, 10 –day European Rhapsody, 11 – day European Flair, 14 – day Splendid Europe, 16 – day European Discovery, 18 – day Mediterranean Journey and 12 – day European Dream.

Bullish on B2C campaigns for brand awareness Insight Vacations has a very healthy agent’s support system. This brand has always believed in supporting the industry (travel agents & tour operators). Insight Vacation along with its GSA in India – Signature Tours has decided to embark on the B2C segment. “Because one is not able to get the quality message out through B2B segment, we have participated in several consumer events in New Delhi recently,” informed Rajeev Kohli. While elaborating on this Kohli further says, “We want to support the B2B that is the fundamental of Creative. And off course we have a very good relationship with them. However, B2B needs to support the brand. We had a soft launch the previous year and majority of bookings were coming from them, but just a soft launch of B2C has doubled the numbers.” “The intention of launching a B2C campaign is just to create awareness about the brand and its product line which can be booked directly or through a travel agent as well. There is a very healthy commission structure for the travel agents. In B2C we are trying to build a brand,” added Kohli. Speaking on the same lines Evon says, ”Our GSA – Signature Tours is doing a commendable job in this market. To strengthen our engagement with the agents our GSA team is playing a very crucial role by conducting a lot of events and training programs for our agents. We see a huge potential in B2C segment that’s why we have a consumer lunch of our product.”

TRAVEL BUSINESS

Payback Partners with Ezeego1.com WH Desk

Trafalgar announces 100% definite departures on Italy & Ireland

WH Desk

ayback announced its strategic partnership with Ezeego1. com, one of its kind online travel company to expand its offerings into online travel category. This is a critical addition to PAYBACK’s Partner network enabling real-time enrolment and redemption of loyalty points by customers booking through Ezeego1.

Both companies have a customer first approach and this partnership further solidifies the opportunity to provide a rewarding experience to the customers. Ezeego1.com offers a comprehensive ‘one-stop platform’ to the suppliers, travel agents, and travel partners for them to distribute, promote and sell their products; giving customers a wider choice of travel services at most competitive rates with an ideal customer experience.

Trafalgar knows Italy and Ireland are popular with India outbound travellers, especially with unique authentic experiences like its exclusive after-hours VIP dining at The Vatican on its Contrasts of Italy itinerary or exploring the scenic wonders of Ireland’s Wild West Coast on the 11-day Irish Experience itinerary where guests will forage for food near the Cliffs of Moher and then enjoy their fresh pickings over lunch overlooking beautiful LIscannor Bay on an exclusive Trafalgar Be My Guest experience.

Under this partnership, PAYBACK’s 110 million members will be able to use their PAYBACK Points when making flight, hotel and holiday bookings on Ezeego1.com. In addition, they will also be able to earn 2 Payback Points for every 100 Rupees spent on the same transaction done on Ezeego1.com with real time enrolment and registration. The partnership is aimed at driving loyalty and stickiness at the Ezeego1 travel domain by offering members a chance to earn points on their spends as well create a rewarding experience for them through redemption opportunities. Commenting on this association, Gautam Kaushik, CEO, Payback India said “At PAYBACK, we collaborate with new-age partners across spend categories to bring greater flexibility and wider choice to our members thereby building long-term engagement on our network.” Neelu Singh, CEO & Director, Ezeego1 said, “Our partnership with Payback reiterates our commitment in providing customers best travel products as well as value- added benefits through reward points that can be redeemed on Ezeego1 for travel services around the world, from airlines to car rentals, hotels and cruises.”

SOTC introduces new customer app ‘Engage’ WH Desk

OTC has launched the Post-Sale Customer App ‘Engage’, the first of its kind in the Industry. The SOTC Engage App empowers the SOTC Customers to seamlessly manage their holidays. SOTC is the first holiday company to launch this post booking customer app, with a genuine determination of engaging with the customer and improving their experience while they plan their holiday. Speaking about the app, Daniel D’souza, Head Sales, India and NRI Markets, SOTC Travel said, “In keeping with our constant endeavor to stay aligned with our customers’ needs and expectations we have launched the SOTC ENGAGE App. Personalizing the customer experience, this exceptional service makes the holiday planning process easy for them. Our focus has always been being customer centric & this initiative is an extension of that journey.

rafalgar understands that definite departures make an agent’s life easier, so with its ongoing commitment to always being #AgentsFirst, Trafalgar has announced 100% definite departures for all 2018 Italy and Ireland trips.

Nicholas Lim, President, Trafalgar (Asia) said: “At Trafalgar, we are wholly focused on always being #AgentsFirst, ensuring they are fully equipped to respond to customer demand and sell our guided holidays with confidence and ease. We are thrilled to be able to guarantee 100% definite departures now on 44 trips including Italy and Ireland, in addition to all European Discoveries - with more to come. With a weakened US currency, and early payment savings where customers can save 10% when they book before 28 Feb 2018, Europe, now is definitely the best time to book a trip to Europe.”

VFS accepts visa applications for Ukraine WH Desk

esidents of India wishing to travel to Ukraine can now apply for both short and long term visas at the VFS Global Visa Application Centre in New Delhi. Ukraine was recently signed on as VFS Global’s 57th client government worldwide, when the Ukraine Ministry of Foreign Affairs and VFS Global signed a contract to provide visa services on behalf of the Eastern European nation across eight countries – Angola, Egypt, Morocco, Nigeria, and Tunisia in the Africa region, Lebanon in the Middle East region, India in the South Asia region, and China, in September 2017. The contract entails the launch of 10 visa application centres across these eight countries by 15 January 2018, with the one in New Delhi being the first step toward that goal. Vinay Malhotra, COO – Middle East and South Asia, VFS Global,remarked, “It is with great pride that VFS Global announces its partnership with Ukraine. It is with even greater delight that we launch the first Ukraine Visa Application Centre in New Delhi, India. Ukraine is fast becoming a popular destination for Indian travellers, and we look forward to offering travel enthusiasts in the region our best in class visa application services to ease their submission process.”

February 2018 23

AVIATION

SWISS offers new Business THAI launches New Class amenity kits Gen Explorer & New Advertising Campaign WH Desk

he Airline of Switzerland is introducing new amenity kits for its Business Class guests on long-haul flights. The new collection is a product of the collaboration between Swiss International Air Lines (SWISS) and Victorinox, and features a range of amenity kits in a multifunctional design. Business Class travellers on SWISS long-haul services can now enjoy a new line of amenity kits. The new collection and its design have been developed in collaboration with Victorinox, the renowned manufacturer of Swiss pocket knives. A total of six different kits have been created in all, which will be offered on board at differing periods. The collection has been specifically designed so that all the kits are reusable and can partially be combined.

WH Desk

hai Airways recently launched New Gen Explorer and its new advertising campaign, as well as introduced Naphat Siangsomboon, a rising young actor, who will represent THAI’s new modern corporate image for today’s younger generation. Wiwat Piyawiroj, THAI Acting Executive Vice President, Commercial, and members of THAI Management, members of the press, and guests of honor joined the opening event at Central Court on the first floor of CentralWorld department store. Wiwat Piyawiroj, THAI Acting Executive Vice President, Commercial, said that THAI is pleased to launch New Gen Explorer and its new advertising campaign that features Naphat Siangsomboon, a popular young actor who represents today’s younger passengers and is a perfect choice to represent THAI for that target audience.

The collection for long-haul flights from Switzerland includes a practical passport holder, a travel toiletries bag with inner pockets and a longer bag with an inner pocket. On long-haul flights to Switzerland Business Class travellers will be offered a high-quality metal tin that is modelled on the Victorinox suitcase design and can find further use as a pen or pencil box.

“THAI’s new advertising campaign reflects a more youthful THAI for customers with a modern and active lifestyle. Advertising placement will appear on television, billboards, and online media. Taking a modern approach, the advertisements inform the public about THAI’s network that serves more than 80 destinations worldwide with flight frequencies and new aircraft types that satisfy the younger generation, whereby one can travel comfortably and begin to explore the city immediately upon arrival,” he added.

Every kit contains a toothbrush and toothpaste, a lip salve, a sleep mask, socks and earplugs. The new Victorinox Business Class amenity kits will be available in Business Class on SWISS flights for the next three years.

Passengers can enjoy excellent meals and beverages throughout the flight on board THAI’s Royal Orchid Service with a comfortable and convenient journey from departure to arrival at their final destination.

Ethiopian to start flights to Chicago from June 2018 WH Desk

thiopian Airlines Group, the largest Aviation Holding Company in Africa and SKYTRAX certified Four Star Global Airline, has announced that it will commence direct flight from Addis Ababa to Chicago effective as of June 09, 2018.

Tewolde GebreMariam Group CEO Ethiopian Airlines

24 February 2018

West Bound, Passengers from the entire continent of Africa will connect to Chicago and beyond through our Addis Ababa hub in the late evenings; likewise, East bound travelers from the USA will also connect to all over Africa in the morning through Addis. In both cases, the connectivity is designed in such a way that we are able to avail one of the shortest total travel times for our customers.

Tewolde GebreMariam, Group CEO of Ethiopian Airlines, said: “Chicago will be our 4th destination in the U.S. and our 7th in the Americas. It is the third biggest city in the U.S. and one of the most important global aviation hubs. We will be filling a critical air connectivity vacuum as our flights will be the only direct service between Chicago and Africa. Chicago is the main hub of our Star Alliance partner, United Airlines and the flight will be operated together with United to avail the best product for travelers from all over the U.S. connecting to more than 55 destinations in Africa. The flight will further boost the growing economic and peopleto-people relations between the U.S. and Africa in general and Ethiopia in particular by enabling greater flow of trade, investment and tourism. The route will be operated with a Boeing 787, one of the most technologically advanced aircraft in the carrier’s fleet family, featuring up-to-date amenities with redefined travel experiences.

AVIATION

SpiceJet announces 20 new non-stop flights on domestic routes WH Desk

piceJet, the country’s favourite low-cost carrier, announced 20 new non-stop flights on domestic routes starting from February 11, 2018. With this, the airline also strengthens its network across South with 18 new flights. Out of these 18 flights, ten will be catering to the popular tourist destinations in the state of Andhra Pradesh. SpiceJet also will become the only carrier to operate between Kolkata – Jabalpur and Bengaluru – Puducherry with daily direct flights. The new flights connecting the metro cities with the non-metros will give fresh impetus to the airlines regional connectivity theme – ‘Connect the unconnected’. The airline is all set to introduce daily direct flights on the Bengaluru – Rajahmundry, Chennai – Mangalore and Guwahati – Chennai routes and a direct flight between Bengaluru – Tirupati which would operate on all days except Tuesdays. SpiceJet will also enhance its operations on the Chennai – Vishakhapatnam (second frequency), Kolkata – Vishakhapatnam (second frequency), Chennai – Vijayawada (third frequency) and Bengaluru – Chennai (fifth frequency) routes with nonstop additional frequencies. While the airline will operate daily flights between Chennai – Vishakhapatnam, Kolkata – Vishakhapatnam and Chennai – Vijayawada, services between

IndiGo commences Colombo operations WH Desk

n its endeavour to strengthen its growing network, IndiGo commenced its operations in Colombo, Sri Lanka. With touch-down of 6E-1202 (Chennai-Colombo) on January 20th at Bandaranaike International Airport; Colombo became its 8th international and 49th overall destination on IndiGo’s ever growing network. Both corporate and leisure passengers travelling to and from Colombo will get the opportunity to experience on-time, affordable and a hassle-free travel experience that IndiGo is synonymous with. These new flights will further consolidate IndiGo’s position as the fastest growing airline in India with over 150 Airbus A320 and three ATR aircraft strong fleet, operating over 1000 daily flights, connecting 49 destinations. Commenting on the launch, Capt Ashim Mittra, VP Flight Operations, IndiGo said: “These new connections will not only boost corporate and leisure travel but will also contribute to significant growth in cross border trade and commerce. We are hopeful that these new flights will provide affordable and unmatchable travel experience to our passengers across the country and beyond.” Malinga Arsakularatne, Managing Director of Hemas Leisure Travel Aviation Group (IndiGo’s GSA) added: “Together, we can create benefits for travellers and shareholders. We are confident that the team at Hemas Aviation would deliver the growth ambitions of the airline.”

Bengaluru – Chennai will be operational on all days except Tuesdays. SpiceJet, which is the largest regional player in the country, will serve on all the routes with its Bombardier Q400 aircraft except for the Chennai – Guwahati route where it will deploy its Boeing 737 aircraft. Shilpa Bhatia, Chief Sales & Revenue Officer, SpiceJet, said: “Enhanced connectivity remains at the core of SpiceJet and we aim to further expand our network by connecting more nonmetro destinations with metro destinations in the current year.”

WH Desk

AirAsia connects Manila and Bali

irAsia is now flying direct from Manila to Bali. The airline which has been voted the World’s Best Low Cost Carrier for nine years running flew its maiden flight from Manila to Bali Ngurah Rai International Airport, also known as Denpasar International Airport, with send-off ceremonies held at Ninoy Aquino International Airport (NAIA) Terminal 3. AirAsia flight Z2 231 with pilot in command AirAsia Philippines CEO Captain Dexter Comendador left Manila with 180 pax load. AirAsia Philippines CEO Dexter Comendador said, “With AirAsia’s signature low fares, superb service and massive connectivity, we hope to bring Bali and the rest of the best island destinations across ASEAN including our very own Boracay, Palawan, Bohol and many others closer together for everyone to enjoy.” “Our commitment is not only to build leisure destinations but also to help bridge communities and economies across the region as we move toward even greater integration and mutual understanding,” he added. In partnership with Travel 3Sixty On-Ground Activities, all AirAsia guests aboard today’s maiden flights to and from Bali received a complimentary travel voucher amounting to as much as P1,500 each with free snacks and Bali-inspired sarongs from AirAsia.

February 2018 25

AVIATION

Vistara to fly Delhi-Chennai from Feb 15, Chennai-Port Blair from March 01 WH Desk

Vistara’s service will offer more choices to customers on both ends. Chennai truly is a landmark addition to our network, and there couldn’t be a better time for this than the start of the New Year. We are confident that travellers will be delighted to experience our award-winning service on the new routes,” he added.

istara announced the addition of Chennai to its steadily expanding network, making it the 22nd destination on the airline’s network. Effective February 15, 2018, Vistara will operate a daily direct flight between Delhi and Chennai, and increase the frequency to twice daily from March 1, 2018, providing convenient same-day return options in both directions and onward via Delhi to other destinations across the country. Vistara will also connect Chennai to Port Blair with a daily direct flight between the two cities, effective March 1, 2018. Bookings are now open on all channels, with one-way fares for Delhi - Chennai (economy class) starting INR 3,099 all-in, and INR 3,699 all-in for Chennai – Port Blair. Leslie Thng, CEO, Vistara, said: “We’re delighted to take the ‘new feeling of flying’ to Chennai, a city we have long wished to serve. Chennai represents modern India in a unique way, being a thriving metropolis; a business and cultural hub that appeals to corporate and leisure travellers alike.” “Additionally, given the high demand on the Chennai – Port Blair route due to deep economic and cultural ties, the addition of

Etihad Airways introduces new baggage policy WH Desk

tihad Airways has introduced a new baggage policy tailored to varying customer requirements in the international markets it serves. The changes allow for a simpler baggage structure as the allowance for all markets, excluding the US and Canada, is now based on total weight rather than the number of bags checked in. Etihad Airways Executive Vice President Commercial, Mohammad Al Bulooki, said: “In line with global best practice and market trends, Etihad Airways has developed a baggage policy that best caters to the differing needs of our guests around the world. The switch to a policy based on weight rather than the number of bags simplifies our allowance system and provides greater convenience and customer benefit while enhancing the travel experience.”

With the switch to a weight-based baggage policy, the majority of markets will be entitled to 23kg of checked baggage on Economy Deal fares, 30kg on Economy Saver and Classic fares, and 35kg on Economy Flex fares. Customers in all Business Class fare categories are entitled to 40kg, and First Class customers enjoy a 50kg allowance. Guests in The Residence onboard Etihad Airways’ flagship Airbus A380 fleet are provided with an allowance of four bags at 32kg each. Exceptions apply to select markets. Etihad Guest Silver, Gold and Platinum members will continue to receive a complimentary excess baggage allowance of 32kg on US and Canada routes, and 20kg for Platinum members, 15kg for Gold members and 10kg for Silver members on all other routes.

26 February 2018

Leslie Thng CEO Vistara

Bookings for these new routes are now open on all channels, including Vistara’s website www.airvistara.com, Vistara’s iOS and Android mobile apps, and through Online Travel Agencies (OTAs) and travel agents.

In a short span of three years, Vistara has achieved growth in its operations and has expanded its reach across the country. The airline serves 22 destinations with over 700 flights a week, operated by a fleet of 17 Airbus A320 aircraft, having flown more than 7 million happy customers already.

Mumbai International Airport Conferred Award for Excellence WH Desk

VK Mumbai International Airport Private Limited (MIAL), the company that manages the Chhatrapati Shivaji International Airport (CSIA), was bestowed with the coveted Award for Excellence in ‘Air Traffic Management Productivity in Indian Aviation’ at the recently held CAPA India Airport & Airspace Summit 2018 in Mumbai. The award was presented to Rajeev Jain, CEO, MIAL by Ralph Hays, Consul General & Trade Commissioner, New Zealand ConsulateGeneral Mumbai, at the summit held in Mumbai. The award recognises the airport’s committed focus on improving airside efficiency. Mumbai Airport has managed to increase runway capacity considerably over the past few years. The efficiency of air traffic management places Mumbai airport amongst the best in class globally for a single runway operation. CAPA’s Awards were aimed at rewarding airlines and airports that were successful and provided industry leadership in the challenging environment. The winners were independently researched and short-listed by a team of analysts at CAPA - Centre for Aviation.

February 2018 27

STATE

Third edition of UP Bird Festival to be held from Feb 9 WH Desk

hird edition of the UP Bird Festival will be held from February 9 to 11, 2018 in Dudhwa, Lakhimpur Kheri. The aim of the event is to promote Uttar Pradesh as an international bird watching destination, enhance the state as a fast emerging eco-tourism destination, offer a forum for deliberation on birds, bird watching for tourism promotion and conservation of birds habitats. The aim is also to promote bird watching as an economic activity for rural livelihood enhancement. There are about 10,000 bird species in the world. About 1,300 species are found in India. Out of these, Uttar Pradesh has over 550 avian species. Dudhwa also of a range of migratory birds that settle here during winters. These include among others, painted storks, black and white necked storks, sarus cranes, woodpeckers, barbets, bee-eaters, minivets, kingfishers, bulbuls and various night birds of prey. ACTIVITIES AT BIRD FESTIVAL Workshops: A 3 day workshop was organized by U.P.Forest Corporation for Divisional Forest Officers and Divisional Logging / sales Managers at Grand JBR Hotel Lucknow on 5-7th, March 2014 on Capacity building of Forest officers in Ecotourism in Uttar Pradesh. Smt Gopa Pandey Officer on Special Duty RCV Naroha

Administration &Management Acdemy Bhopal organized the Workshop. Sri Satish Tyagi,CEO, Madhya Pradesh Ecotourism Board,Bhopal, Smt. Madhu Sharma, Karnataka Forest Department,Mr. Anu Reddy MD Jungle lodges Bangalore attended the workshop as resource persons Training: A Training program is organized for 30 members drawn from 13 JFMC/ EDC from Katerniaghat Wild life Division, 10 members each in food production,food & beverages and House Keeping. The program is organized for four weeks at manyavar Kanshiram Institute of Tourism management,Lucknow from 13,October2014 to 08,November 2014. Nature Camps Center for Environment Education North and U.P.Forest Corporation jointly organized a Nature camp at Sandi Bird sanctuary Hardoi for the children of kendriya vidyalaya Gomati Nagar Lucknow and City Montessori School Anand Nagar lucknow. 28 school children attended the camp held on 15,November 2013.

Bird sanctuary Hardoi for the children of City Montessori School Aliganj Lucknow. 20 students attended the camp held on 24th December 2013. CEE north and U.P.Forest Corporation jointly organized a nature camp at Nawabganj Bird sanctuary Unnao for the children of Inter College Bakshi ki Talab Lucknow. 25 sctudents attended the camp held on 27th December 2013. CEE north and U.P.Forest Corporation jointly organized a nature camp at Sandi Bird sanctuary Hardoi for the children of City Montessori School Lucknow. 50 school children attended the camp held on 9-2- 2014. Packages: Luxury swiss cottages stay on twin sharing basis, per day charges will be Rs. 7200+18% GST/person Package includes morning tea, breakfast, and lunch

CEE north and U.P.Forest Corporation jointly organized a nature camp at Sandi Bird Sanctuary Hardoi for the children of L.O.C.Higher secondary school Hardoi. 28 school children attended the camp held on 23,December 2013. CEE north and U.P.Forest Corporation jointly organized a nature camp at Sandi

Letters of Intent under ‘Adopt A Heritage’ project handed over to 17 Agencies KITE WH Desk

nder ‘Adopt a Heritage: Apni Dharohar, Apni Pehchaan’ project, Letters of Intent for 40 monuments to 9 agencies of Phase-II and Letters of Intent for 22 monuments to 8 agencies of Phase-III were handed over by the Minister of Culture and the Minister of Tourism. Ministry of Tourism in collaboration with Ministry of Culture and Archaeological Survey of India (ASI), State/UTs Governments and Local bodies launched ‘Adopt a Heritage: Apni Dharohar, Apni

28 February 2018

Pehchaan’ project to preserve the rich cultural and natural heritage and to promote tourism across the length and breadth of our country. In addition, the MOUs were signed with Adventure Tour Operators Association of India (ATAOI) and State of Jammu & Kashmir for 2 natural sites: (1) Mt Stok Kangri trek route, Laddakh, J&K; and (2) Gangotri Temple Area & Trail to Gaumukh, Uttarakhand. Addressing on the occasion, K.J. Alphons said that the “Adopt a Heritage” project plans to entrust heritage sites to the private

sector companies, public sector companies and individuals for the development of tourist amenities. The basic and advanced amenities in the tourist destinations would be provided by them. He called upon people to actively take part in the Swachhta Abhiyan for cleanliness in our tourist destinations. Dr. Mahesh Sharma in his address said that the Adopt a Heritage project began with select ASI ticketed monuments and has now expanded to other natural and cultural sites across the country.

STATE

Kerala Budget proposes Rs 381 crore towards Tourism Development & Marketing WH Desk

he tourism arena in Kerala will receive added support from the government with the state budget 2018 setting aside close to Rs 381 crore towards development and promotion of the sector. The budgetary provisioning is Rs 36 crore more than the Rs 345 crore that was set aside last year. Presenting the Budget in the Kerala Assembly today, Dr Thomas Isaac, Minister for Finance, said the state government will focus more on conservation and preservation of heritage monuments in the coming financial year.

Dr Thomas Isaac Minister for Finance Govt of Kerala

The Finance Minister set aside Rs 82.50 crore towards marketing of the tourism sector. Lauding Kerala Tourism’s nine international awards last year, Dr Isaac said the government would accord priority to conservation of heritage monuments in the state as part of its plans towards tourism

development. An amount to the tune of Rs 40 crore has been set aside in this regard. The Muziris project, which has been progressing at a slow pace, shall be speeded up and will be completed in a period of two years. Plans are also afoot to include destinations such as Thalassery, Ponnani and Beypore in the tourism map. The government also proposes to bring boat races under the league competitions, and will be supported with an amount of Rs 10 crore. As per Dr Isaac’s proposals for the fiscal, the Kerala Tourism Development Corporation (KTDC ) would get Rs 7.92 crore, while the Kerala Tourism Infrastructure Ltd will get Rs 1.83 crore. The budget also earmarks an amount of Rs 3.30 crore for the Bekal Resort Development Corporation Ltd. Dr Thomas Isaac’s budget has also set aside Rs 16 crore towards organising cultural events such as the Kochi Muziris Biennale, Nishagandhi Dance and Music festivals, Onam celebrations, Thrissur Pooram, Theyyam festivals, boat races and others. An amount of Rs 4.95 crore has been earmarked towards Responsible Tourism initiatives, while development of ecotourism products would get Rs 4.24 crore. Human Resources Development in Tourism through the prestigious Kerala Institute of Tourism and Travel Studies (KITTS)

has been assured Rs 4.40 crore, while similar projects under the State Institute of Hospitality Management (SIHM) gets Rs 3.30 crore, and Food Crafts Institute gets Rs 3.85 crore. The budget also proposes Rs 1.10 crore towards studies on the impact of tourism, including collection of tourist statistics. The budget also proposes to earmark an amount of Rs 13.20 crore for DTPCs and DMCs, while modernisation and strengthening of tourism institutions would get Rs 2.20 crore. The Finance Minister also proposed to set aside Rs 13.75 crore towards infrastructure facilities and matching grants for Central Government-sponsored schemes, while incentives for creation of infrastructure facilities and tourism products in the private structure by way of subsidies would get Rs 1.65 crore. Dr Isaac also proposed setting aside an amount of Rs 132 crore towards upgrade, and creation of infrastructure as well as amenities, and also Rs 37 crore for upgrade and creation of amenities at guest houses. The budget also proposes Rs 2.75 crore towards infrastructure development of Varkala and formation of a SPV, while development of innovative tourism products would be aided through the provisioning of Rs 2.20 crore.

Celebrate Goa Carnaval 2018 WH Desk

oa Carnaval is round the corner, and the state of Goa is all gearing up for the much-awaited festival of the year. It’s time to book your tickets to Goa and enjoy the four day festival in different cities that will keep you on your toes all through the festivity. Enjoy the parades, the dances and the Goan traditional music that will keep you energetic and enthralled throughout the show. This year, Carnaval will be held from Feb 10 to 13, 2018 collaborating with the most happening Goa Food and Cultural Festival. Float parades in the four major cities will be held as follows: Panjim on 10th February, Margao on 11th, February, Vasco on 12th February and Mapusa on 13th February. The Goa Food and Cultural festival will begin from Jan 9th and will conclude on Jan

13th, 2018. One can enjoy and experience the unique flavors of Goa here at the five day festival. The festival will also consist of musical programs, a line-up of food stalls, entertainment and a lot more.

February 2018 29

DESTINATION

Divine Destinations of

Uttar Pradesh

WH Desk

Braj Holi

30 February 2018

here are different places one can visit in Uttar Pradesh. Agra, Jhansi, Lucknow and Meerut are historical cities famous for their monuments. Mathura, Vrindavan, Gokul, Varanasi, Ayodhya and Allahabad are holy cities for Hindus and Kushinar and Sarnath are important Buddhist places among the main four pilgrimage sites related to the life of Gautama Buddha. Kathak, one of the eight forms of Indian classical dances, originated from Uttar Pradesh. Cuisines of the state like Awadhi, Mughlai and Kumauni are very famous not only in India but also at many places in abroad. It is here that one can dive down the stream of ancient Indian philosophy. It is the land

which is glorified by the stream of Indian spirituality i.e. the great Ganga and Yamuna and the footprints of legends like Ram, Krishna, Buddha, Jain Tirthankars and Sufi Saints and the sites associated with them. Explore some of the divine destinations of the state mentioned below:

MATHURA & VRINDAVAN Just an hour’s drive from Agra, on the banks of the river Yamuna, is situated the birthplace of Lord Krishna. The entire land is dotted with magnificent temples, dedicated to various aspects of his life. The twin cities of Mathura and Vrindavan, where he was born and where he grew up, still resound to the sound of his laughter, antics and his magical flute.

Vrindavan

DESTINATION

Kusum Sarovar Mathura

Sravasti Daen Mahamongkol Monastry

Some of the famous temples are Govind Dev Temple, Rangaji Temple, Dwarikadhish Temple, Bankey Bihari Temple and the ISKCON Temple. Gokul, Barsana and Goverdhan are the other township associated with the legend of Lord Krishna. Gokul is the hideout where Lord Krishna was secretly brought up – away from the eyes of his maternal uncle Kansa. His consort Radha belonged to Barsana, where the unique Holi festival (Latthamar Holi) is celebrated with great gusto. At Goverdhan, Krishna raised a mighty mountain on his little finger to protect the locals from the wrath of rain-God Indra.

About 15km from Bahraich lies this sprawling complex of Buddhist stupas and ruins, believed to be founded by the mythological king Sravast, the town played host to Buddha for 27 years and was his annual rainy season retreat. It was the capital of the ancient Koshal empire and here the Buddha showed his divine prowess to impress upon the non-believers.

In and around this heart of Braj Bhumi are spots and symbols that may immerse your trip in spiritualism. The twin cities personify the legend of Lord Krishna, with folklore, cultural traditions and even day-to-day life are imbued with a divine presence. Amidst the mesmerizing temples, gardens, music, art and dances the legend of Lord Krishna comes alive in all its colour and glory – every day. The Charkula dance, Raasleela and the lilting folk music recreate the aura of devotion and love. The historical treasures at the Mathura Museum are a window to a glorious past that will keep you asking for more.

VARANASI

The excellently-preserved ruins have meditative air around. Amid them stands an ancient Bodhi Vriksh (tree). The huge World Peace Bell in Sravasti established with Japanese help, is said to convey the message of humanity through its toll. Varanasi or Benaras, is one of the oldest living cities in the world. Varanasi`s prominence in Hindu mythology is virtually unrevealed. Mark Twain, the English author and literature, who was enthralled by the legend and sanctity of Benaras, once wrote:

‘Benaras is older than history, older than tradition, older even than legend and looks twice as old as all of them put together.’ A visit to this legendary city will be among the most moving trips you’ll ever make. Varanasi is believed to be the greatest Tirth (pilgrimage) between earth and heaven. For a Hindu, to visit Varanasi and bathe in the water of Ganga, is to be cleansed of the sins of thousands of past rebirths. The combination of Kashi – the holy city, Ganga – the holy river and Lord Shiva – the Supreme God, makes Varanasi an immortal destination. It is a crucible of religious, spiritual and academic thought and beliefs of Hindus, Buddhists and Jains. It has always been a great cultural centre notably in the field of learning, religion, philosophy, yoga, ayurveda, astrology, music, literature and spirituality. Life on the Ghats of the Ganga and the evening Ganga Arti change the way you

Varanasi

SRAVASTI Sravasti has been identified with the remains at Saheth-Maheth, situated on the banks of the river Rapti. It was the capital of ancient Kosala kingdom and is sacred to the Buddhists because it is here that Lord Buddha performed the greatest of his miracles to confound the Tirthika heretics. These miracles include Buddha creating multiple images of himself, which has been a favourite theme of Buddhist art. It is well-connected with good roads constructed under Buddhist-Circuit.

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Dashashwamedh Ghat Varanasi see the holy river. The fabled Banarsi silk saree and carpets have made the city a big name in global markets. A morning spent at the Ghats and temples is a spiritually cleansing experience. The Kashi Vishwanath Temple also known as the Golden Temple, it is dedicated to Lord Shiva, the presiding deity of the city. Varanasi is said to be the point at which the first Jyotirlinga, the fiery pillar of light by which Shiva manifested has supremacy over others gods, broke through the Earthâ&#x20AC;&#x2122;s crust and flared towards the heavens. Banaras Hindu University (B.H.U) founded by Pandit Madan Mohan Malviya in 1917A.D is the largest residential University in India. At the entrance, there is the grand statue of its founder and the Vishwanath temple in its centre. The huge temple was built in 1966, under patronage of the Birlas. It has a 677 meter high rising white top, and its well carved architecture attracts pilgrims.

SARNATH Sarnath, 10km from Varanasi, is one of the most revered Buddhist pilgrimage centers. It is believed that after attaining the Enlightenment at Bodh Gaya, it was here that Lord Buddha preached his first sermon, sanctified as Maha Dharm Chakra Parivartan. The great Dhamekh Stupa and several other structures stand testimony to the importance the place enjoyed at that time.

Ayodhya

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Dhamek Stupa at Sarnath The Chaukhandi Stupa is the place where, during his first visit to Sarnath, Lord Buddha met his first five disciples. The area is a treasure trove of archaeological findings such as Dharmrajika Stupa and Mulgandhkuti Vihar. The smooth glistening pillar established by Emperor Ashoka in 273-232 B.C. marks the foundation of the Buddhist Sangha, and the Lion Capital atop this pillar is now Indiaâ&#x20AC;&#x2122;s National Emblem.

AYODHYA Ayodhya also known as Saketa, is an ancient city of India, believed to be the birthplace of Rama and setting of the epic Ramayana. Ayodhya used to be the capital of the ancient Kosala Kingdom. It has an average elevation of 93 meters (305 feet). Owing to the belief as the birthplace of Rama, Ayodhya has been regarded as one of the seven most important pilgrimage sites for Hindus. It is believed that the birth spot of Rama was marked by a temple, which was demolished by the orders of the Mughal emperor Babur and a mosque erected in its place. Ayodhya is perhaps the most noted place in the northern India where parikramas are undertaken by Hindu Pilgrims. These are circumambulations of important religious places and are of varying duration, shortest being the Antargrahi Parikrama which has to be completed within a day. After taking a dip in the Saryu river, the devotee commences the parikarma

from the Nageshwarnath temple and passes through Rama Ghat, Sita Kund, Maniparvata and Brahma Kund, finally terminating at Kanak Bhawan. Then there is the Panchkoshi Parikrama circuit of 10 miles, which touches Chakratirtha, Nayaghat, Ramghat, Saryubagh, Holkar-ka-pura, Dashrathkund, Jogiana, Ranopali, Jalpa Nala and Mahtabagh. On the way the people pay homage to deities in the shrines which are situated on the route.

VINDHYACHAL Situated on the bank of the Ganga near Mirzapur amid the Vindhya hills it is a sacred pilgrimage site. The Shaktipeeth of goddess Vindhyavasini is supposed to be the abode of divine power and blessings. There are several highly revered temples in the vicinity such as Ashtabhuja Maa Temple and Goddess Kalikhoh Temple that attract a stream of visitors throughout the year. Grand celebrations are held here during the Navratri in April and October.

GEOGRAPHICAL LOCATION A fertile terrain of the Gangetic plain, the sprawling state spread over in 2,40,928 sq. km. area, touches the Himalayan foothills to the north and the Vindhya ranges to the south, surrounded by the states of Uttarakhand, Haryana, Delhi, Rajasthan, Bihar, Jharkhand, Madhya Pradesh and shares International border with Nepal.

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DESTINATION

YALA

t is one of the 70 Important Bird Areas (IBAs) in Sri Lanka. Yala harbours 215 bird species including six endemic species of Sri Lanka. The number of mammals that has been recorded from the park is 44, and it has one of the highest leopard densities in the world. The area around Yala has hosted several ancient civilisations. Two important pilgrim sites, Sithulpahuwa and Magul Vihara, are situated within the park. It is situated in the southeast region of the country, and lies in Southern Province and Uva Province. The park covers 979 square kilometers (378 sq. mi) and is located about 300 kilometers (190 mi) from Colombo. Yala was designated as a wildlife sanctuary in 1900, and along with Wilpattu was one of the first two national parks in Sri Lanka, having been designated in 1938. The park is best

34 February 2018

known for its variety of wild animals. It is important for the conservation of Sri Lankan elephants, Sri Lankan leopards and aquatic birds.

MOST POPULAR SITES IN THE PARK Sithulpauwwa: The name Sithulpauwwa is derived from the word ‘Chittalapabbata’ which means the hill of the quiet mind. The ancient rock temple is a place of worship for devotees. It is believed that in ancient times this rock temple housed a total of 12,000 monks. Magul Maha Viharaya: Located to the south of Sithulpauwa, Magul Maha Viharaya is believed to have provided the setting for the marriage of King KavanTissa to Vihara Maha Devi. One could combine a visit to Sithulpauwe and Magul MahaViharaya as they are located closely together.

ACTIVITIES AT YALA NATIONAL PARK Yala Nights a Thrilling Date With Nature A series of wildlife bungalows operated by the park afford nature enthusiasts to spend a night in the park. These bungalows are very basic, promote open space but give you an unforgettable experience as you experience a night in the animal kingdom. You can book a bungalow here. You can also be out on the beaten track before the rest of the traffic gets in. Safari Rides Your trip to Yala revolves around the safari ride that takes you on an experience of a lifetime. Remember, this is no circus and animals are not on duty waiting for you. It’s that feeling of uncertainty and adventure

DESTINATION

that makes it a wildlife experience. To catch the inhabitants of the jungle you need to be there at the best time and thread patiently.

Bird Watching

include waterfowls (Lesser Whistling Duck, Garganey), Cormorants (Little Cormorant, Indian Cormorant), large waterbirds (Grey Heron, Black-headed Ibis, Eurasian Spoonbill, Asian Openbill, Painted Stork), medium-sized waders Tringa spp., and small waders Charadrius spp. Black-necked Stork and Lesser Adjutant are some of the rare birds that can be seen in the park. The migrant Great White Pelican and resident Spot-billed Pelican have also been sighted at Yala. Other water birds attracted to the Yala lagoons include Lesser Flamingo and Pelicans, as well as rare species such as Purple Heron, Night herons, Egrets, Purple Swamphen and the Oriental Darter.

The number of water birds inhabiting the wetlands of Yala is around 90, and roughly half of them are migrants. These

Thousands of waterfowls migrate to the lagoons of Yala during the northeast monsoon. They are Northern Pintail, White-

Beach Walks While most of the long coastal stretch that hugs the park is out of bounds for the human kind, the park lets you get off at designated places. It gives you a chance to exercise your legs and take a stroll on the golden sandy beaches. The primary beach spot open to public was the location for one of the bungalows which was wiped out by the Asian Tsunami along with its occupants. Remnants of the devastation and a memorial for the dead will offer you a profound moment of silence and solitude.

winged Tern, Eurasian Curlew, Whimbrel, Godwits, and Ruddy Turnstone. The visiting species mingle with residing Lesser Whistling Duck, Yellow-wattled Lapwing, Red-wattled Lapwing, and Great Stonecurlew. Rock Pigeon, Barred Buttonquail, Indian Peafowl, Black Stork, Black-winged Stilt, and Greater Flamingo are among the other bird species that call Yala their home. Crested Serpent-eagle and White-bellied Sea Eagle are the raptors of the park. The forest birds are Orange-breasted Green Pigeon, Hornbills, Old World flycatchers, Asian Paradise-flycatcher, Asian barbets, and Orioles. If you are not into bird watching, these magnificent flying machines invite you to study them, get to know them and be wowed by them.

NEEW TO KNOW Area : 378 sq miles Location : 260km South East of Colombo Entry points : Gate1: Katagamuwa Gate 2: Palatupana Gate 3 & 4: Galge Average Temp : 26.4 Â°C (79.5 Â°F) Climate : Dry most of the year Nearest city : Kataragama Best time to visit : June to September Open hours : 6am to 6pm Nearest Hospital : Debarawewa Government Hospital Head office : Open from 9am to 6pm Contact Wildlife Department of Sri Lanka Contact No: +94 11 2 888 585 E-mail: dg@dwc.gov.lk

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WORLD

SITE Crystal Awards Showcase Excellence in Incentive Travel WH Desk

engagement, and greater loyalty.

“The Crystal Awards not only recognize the outstanding organizations that win them, but also showcase innovative ways planners can make the ordinary extraordinary to maximize human potential and achieve tangible business results,” said Annamaria Ruffini, CIS, CMP, SITE president 2018. The 2017 winning programs are great examples of how, through thoughtful planning and creative program design, companies can connect with people emotionally and motivate higher levels of performance.”

ince 1980, the annual Society for Incentive Travel Excellence (SITE) Crystal Awards Recognition Program — sponsored by IMEX Group, the worldwide exhibition for incentive travel, meetings, and events — has brought industry acclaim to incentive travel companies. The winners are world-class organizations that excel in the design of unique, memorable group travel experiences that deliver measurable results for their clients. The 2017 awards were presented at the SITE + MPI Global Forum, which took place 12-14 January in Rome. Seven companies and their clients from around the globe were honored for creativity in program design, marketing, corporate social responsibility and most importantly, business results. The winning programs not only showcased excellence in design and execution, but also demonstrated how incentive travel can advance client values and brands and achieve important business objectives such as increased sales, higher employee

The 2017 Crystal Award winners are: Excellence in Incentive Travel North America: M Factor Meetings, San Francisco, California, USA

Excellence in Incentive Travel: Africa/ Middle East: Arabian Adventures Meetings, Incentives and Events, Dubai, UAE Best Destination-Based Experiential Incentive Travel Program: ITB dmc, Barcelona, Spain

Excellence in Incentive Travel Europe: The Party-& Eventarchitect, Zutphen, Netherlands

Most Impactful Effort Toward CSR as Part of an Incentive Travel Program: Solterbeck and Optus Australia, Melbourne, Australia

Excellence in Incentive Travel Asia/ Pacific: Creative Travel Pvt. Ltd., Delhi NCR, India and Amway Europe

Most Effective Incentive Marketing Campaign: Next Level Performance, New Brunswick, New Jersey, USA

Saudi hospitality sector to grow 13.5% per annum to 2022 WH Desk

compared to 35,050 rooms in the UAE.

ccording to a new report, issued ahead of Arabian Travel Market 2018, recent reforms in Saudi Arabia will drive growth in the hospitality market of 13.5% compound annual growth rate (CAGR), higher than the established markets of the UAE (10.1%) and Oman (11.8%).

Last year, Saudi Arabia set the stage for this to expand to leisure tourism, as it pursues targets of 30 million visitors annually by 2030. As a result, 2018 will see the first tourism visas granted to international travellers and, for the first time, women aged 25 and older will now be able to obtain a single entry, 30-day tourist visa without a male chaperone.

Commenting on the findings of the report, Simon Press, Senior Exhibition Director, Arabian Travel Market (ATM), which takes place at the Dubai World Trade Centre from April 22-25, said: “Following recent reforms and the relaxation of visa regulations, Saudi Arabia is poised to capitalise on these factors as it nurtures a vibrant leisure and entertainment sector, supported by a new generation of hotels.”

The kingdom has announced a series of leisure projects in recent months, including the creation of a Six Flags theme park in Riyadh by 2021 and a Red Sea resort built on 100 miles of sandy coastline and backed by investment from Virgin Group founder Sir Richard Branson. Featuring hotels, residences and a transport hub, the project will create 35,000 jobs, adding SAR15 billion to the economy.

The study produced by ATM’s research partner Colliers, found that religious tourism in the kingdom is still driving demand, with 30,000 rooms opened during 2017, with a further 40,020 guestrooms in 89 projects currently under construction –

Aligned with the vision, the Public Investment Fund (PIF) ploughed SAR10 billion into entertainment ventures in 2017 and, under the National Transformation Programme (NTP) the kingdom has invested SAR171.5 billion in tourism development.

36 February 2018

In 2017, 1,671 visitors from Saudi Arabia attended the ATM event, a 14% yearon-year increase compared with the 1,471 who visited in 2016. Saudi Arabian exhibitors at ATM 2018 will include the Saudi Commission for Tourism and National Heritage, Saudia, Makarem Hotels, Saja Al Madinah, Mansard Hotel, Aljomaih Auto Rentals, ITRIP, Zeeyarah.com, Choice Hotels International and Al Tayyar Travel Group. The report, forecasts that five-year air passenger numbers will increase 8% at King Khalid International Airport Riyadh and 6% at King Abdulaziz International Airport, Jeddah. This is compared to 8% at both Muscat and Dubai International and 7% at Abu Dhabi International.

CHECK-IN

Cocoon Maldives The First Design Resort in Maldives Cocoon Maldives Resort blends the best of Italian design with the Maldives’ stunning natural beauty, all set against the backdrop of the azure Indian Ocean. WH Desk

ocoon’s interiors are exclusively designed by Lago, one of Italy’s finest design companies. This five star, family-friendly, stylish resort, based on the principle of ‘affordable luxury’ is the perfect destination from which to discover the Maldives, whether you are honeymooning, scuba diving, or just looking for a place to unwind and relax. Inspired by the concept of lightness, Cocoon aims to regenerate the spirit and soothe the mind. Everything has been carefully planned to create a perfect atmosphere of harmony and tranquility. The resort offers guests both privacy and a place to socialize if they wish, in the island’s clubs, restaurants and bars. Cocoon’s ‘community table’ is a place where

people from all over the world sit together to break bread and cultural barriers. Guest accommodation includes Beach Villas, Beach Suites, Family Beach Villas, Beach Suites with Pools, Lagoon Villas, Lagoon Suites, Lagoon Suites with Pools and a Cocoon Suite.

Cocoon offers an affordable Half Board plus package, which includes breakfast, dinner and drinks. The resort boasts a variety of restaurants and bars, offering a wide array of food and drinks, surrounded by beautiful tropical greenery and the stunning turquoise lagoon. Lhaviyani Atoll is a great place to enjoy world-class scuba diving, with over 50 dive sites, including famous local shipwrecks. Cocoon also boasts a Cultural Kids Club’, tailor-made guest excursions and entertainment, and a spa. Maldives – the home of the resort can be summarized as a dazzling landscape of immaculate beaches, azure seas, palm trees and year-round sunshine. Synonymous with once-in-a-lifetime luxury, romance and complete tranquility, the 1,190 coral

islands or atolls that make up the Maldives, regularly top the dream destination bucket list and are first choice for honeymooners, family holidays or a relaxing break. The resort is a scenic, 30-minute seaplane journey from Velana International Airport in Malé. Contact

Think Strawberries has been appointed sales, marketing and media representative of Cocoon Maldives for India and Middle East markets.

February 2018 37

APPOINTMENT

Jyri Strandman COO GoAir

Deepesh Varma Head Sales & Relationship Foreign Exchange Business TCI

Robert Logan General Manager, One&Only Palmilla in Los Cabos, Mexico

Strandman will be responsible for strengthening GoAirâ&#x20AC;&#x2122;s operational functions of Flight Operations; Engineering; Airport, Security and Airside Operations (ASA); Flight Safety; Inflight Services (IFS) and Integrated Operations Control Centre (IOCC). He has over 30 years of experience in the aviation industry.

Deepesh brings with him 15 years of robust experience across multiple lines of businesses and functions.

Robert takes over the legendary Mexican resort after joining One&Only Resorts in 2016. In his new role, Robert will be responsible for the overall operation of the iconic resort, and leading the award-winning One&Only Palmilla team renowned, for their intuitive and genuine service.

Prior to GoAir, Strandman was associated with US based Spirit Airlines as Director, Operations and VP, Flight Operations. At Spirit, he was instrumental in introducing over 70 Airbus A320 family aircraft including the NEOs into the airline fleet.

He has been associated with Thomas Cook India for about 5 years, commencing with the E-Business team, where his primary role was to set up call centre opportunities. Following this, he headed the Companyâ&#x20AC;&#x2122;s Project Management Team, for the last two years, and has been responsible for successfully executing several strategic projects for the Thomas Cook India Group.

Robert possesses more than 25 years of experience in the luxury hospitality industry in a career that has taken him across borders and cultures, giving him vast global experience working in locations around Asia, the Indian Ocean, Europe, the Caribbean and The Americas.

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Volume IV Issue V February 2018

In Conversation

Sanjay Narula Vice President

TAAI

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In Focus

On the Cover : Half Submerged Temple, Varanasi

2018-19

UNION BUDGET

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Destination

Divine Destinations of

Uttar Pradesh

NEWS IN BRIEF

AVIATION

NTO

HOSPITALITY

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